The staff seems very caring and friendly. It seems like in the last year they have had quite a few staff changes. The front desk person is not to friendly and thete voice mail is always full so sometimes it can take all day for a call back or no call back at all. Read Less

We moved here from Chicago and wanted to make sure our pet had the best care possible. My previous vet (Bramer Animal Hospital, Evanston IL) recommended we only use a full service, on-site surgical and diagnostic facility. This hospital was the perfect choice! Dr. Behrens has had an incredible influence on our once very anxious/aggressive Chihuahua. Though we rescued him over 8 years ago, certain issues failed to diminish. Dr. Behrens advised trying a small dose of Prozac to see if it helped with these symptoms. Huge improvement! She also suggested that we include glucosamine chondroitin chews in order to diminish his occasional forepaw flare-ups - we have yet to see one limp since! He is truly a much calmer, more playful, and overall happier pooch since visiting APCNV.Read Less

Horrible front desk person ! I called to ask about boarding and Denise @ the front desk was so rude and unfriendly and condescending with every question I asked . She made my decision to take my business and my loved animals elsewhere. shes has no business working there if she hates her job and that how it seems or maybe i was inconveniencing her by asking questions . I wouldn't recommend this place Read Less

Don't know about the Reno location as I go to the Sparks one. I've been taking my 2 dogs here for a couple of years now and I am very happy with the care they receive. The facility is clean, the people are kind, professional, and caring. Read Less

Excellent Vet! I switched over to this Vet from another large Vet in town and I'm glad that I made the switch. I believe all of the people working at the Sparks location truly care about my pet and I trust that they will give my pet the best possible care! Prices are reasonable and service was outstanding! Doctor Cady is GREAT! Highly recommended! Read Less

I was hoping this would be my new vet. I liked the staff and the Dr. that I saw, he was friendly and explained everything very thoroughly to me. I also really liked their doggie day care and the guy in charge of it and he gave me a tour.  Unfortunately the last 3 times I have called to make an appointment for a vet visit they had no veterinarians available for up to 2 weeks at the Reno location, the reason I started coming here is that it's near where I live. They also change their hours when no vet is available and don't let anyone know even if your dog is being boarded there, they don't answer the phone and don't return messages. So if you expect a Dr. to be available at a veterinarian office this is not the place to go. I'm very disappointed in how they choose to operate their business. Read Less

I'm a concerned dog mom, so I asked around for recommendations on where to take my pup as soon as he arrived. My friend was so in love with this place that we decided to try out Advanced Pet Care. All of the staff are very friendly and give us and our boy lots of attention and smiles. The waiting room is very large, relaxing, clean, and stocked with water and coffee. The care we have received at the actual office was professional and appropriate. We had a surgery and x Rays here and both times our boy was sedated and left in great condition. They even called the next day to make sure he was doing well and to check on his recovery. We appreciated that, but since they took such nice care of him he had no problems. After the xRays, the vet took the time to explain them to me and let me ask as many questions as needed. She offered good advice on keeping our pup in his best condition. In person, the staff are friendly and do a great job.However, it took 2 months and five phone calls before the OFA X Rays were submitted, which is ridiculous since they are digitally sent from this office. I was never notified of any issues in sending them. After over a month of no submission appearing, I called the office to check that they were sent. I ended up calling five different times and got conflicting stories about the situation and still was not notified that any action had been taken. It is an expensive but routine process that should not require that kind of pestering. With the OFA service, I am extremely disappointed. Read Less

We are thankful for Dr. Morgan & his staff. They have taken excellent care of our dog for years now and we know he's in good hands. Dr. Morgan & his staff are so  kindhearted, caring & compassionate. They understand the connection we have with our dog and treat him with the upmost respect. Read Less

Thankful that we were able to get in on two occasions for emergency care for our dog and cat. The cat suddenly went lethargic so an exam and shot brought her back to her spirited self. Our treasured 22 lb tabby cat always the lord of his domain yet lost a fight to something larger and his rear end caught two canine teeth punctures from some unknown monster. The staff and vet went to work and so amazingly handled him so well, shaved the area to see the wounds, gave a shot that would last a week and gave us instructions for follow up care,warm towels with a splash of dawn to keep the wounds soft to keep draining. I was so amazed at the price plus a senior discount. Sammycat is recovering well and I got a follow up call. Great care, clean facility and a great cup of coffee.Advanced pet care is certainly a place you can count on for emergency or routine care. I would trust them for all services. Read Less

Took all three dogs in for vaccinations. Two are nippy. They understood my concern over using a,muzzle and allowed me to assist in their care (I am a former vet tech, though). They were very careful not to over-stress my already stressed pups. They also managed to squeeze in our collie for a grooming even though the groomer was already overbooked. They gave great care! Bonus: they give military discounts and take Care Credit.Read Less

I took my dog there. I would trust my dog with Dr. Jessica but not with the head male dr. If Jessica was there watching him I think he would still be alive. If they had started surgery, he might still be alive. There are a lot of ifs. Always trust your gut with a vet. If your gut says take him to Dr. Jessica I would do just that. The nurses are amazing except for Denise. She has no business working there. Read Less

My pup hates going to the vet, but today the staff and doctor were so great and patient with her. The Tech even made the effort to become her friend after the appointment was over. So happy with this office! Read Less

We just took my 11yo cat in to get some shots and a checkup and also an indepth check into his eyes. We spent no time waiting and saw the nurse to start doing vitals immediately after filling out paperwork. Dr. Ulrich was our vet and she was amazing with my very bratty cat. He was even hissing at me but not her. We got my cat the care he needed at an affordable price and was given prices before any procedures occurred. I was mostly amazed with Dr. Ulrich's willingness to sit and talk with us about any questions and concerns we had which we did. She spent about 20 extra minutes with us just answering questions we had. This is my go-to vet from now on. My cat got a checkup and three vaccinations for $56.36. Read Less

#renolocation. Was five stars until management and owners withheld information from us about our dog. An incident happened two weeks ago while our doggy was at day care, they didn't tell us about it bc we spend a good amount of money to board our dog there everyday (assuming they didn't want to upset us) and then this morning we go there and they have an employee tell us our dog is no longer welcome (that was uncomfortable for the employee and we felt bad for them). Isn't that management or the owners responsibility?  I would like to thank Kelly and Mandi and the rest of the staff that took care of our little girl. I have a call in and I will be waiting for a call back. Read Less

I am new to the area and my pooches needed some TLC. I knew my little guy needed a dental (badly) and I also needed vaccinations for both dogs. Dr. Moore is outstanding and definitely has a gentle touch. The rest of the staff is amazing as well. The day following the vaccinations, they even called to check on my fur babies to see how they were doing! So very thoughtful! Fast forward one week to the dental for the little guy.... They quoted me two prices (one lower and one higher depending on how many extractions were to take place). They were able to save some of the teeth and limit the extractions, saving me a few hundred dollars! They were never pushy in regards to extra unnecessary treatment, are fairly priced, and I would highly recommend them to anyone who will listen! My little one is recovering well and is back to himself in record time. Kudos! Read Less

We love advanced pet care! We have been taking out dog for his regular check ups and they have been great. More recently, we had his torn ACL repaired there by Dr. Morgan and the entire staff made it easy to undergo. I was pretty upset (really upset) when I found out that he would need surgery and even worse when I had to actually drop him off. Everyone was very understanding, answering my questions and calls while he was in surgery and providing updates. They have been great with aftercare as well. I would highly recommend them to everyone! Read Less

We ended up taking our cat to the Longley location (couldn't find it on Maps, for some reason) and it was amazing. Everybody was incredibly nice, treated our cat very well, and the nurse and Dr. Morgan were both very caring and knowledgeable. The facility was welcoming and incredibly clean. Plus the price was better than we were expecting. I would recommend APC to anybody! Read Less

I took my cat here for her health certificate,  Dr. Sarah Kalivoda did a general health check on her while finding a serious infection among her teeth, and both the vet and the nurse are very professional, they told me a lot about the infection, and suggest me to find a vet to deal with the infection as soon as I relocated. I was really worried about my cat's health, and asked them a bunch of questions, but they are very patient with me and answered all of them. Since there are still a week before I move away, I decided to have her dental problem treated here. My cat's operation was today and everything went out good. Though I feel sad that she had four teeth pulled out including one canine teeth, I can tell that she is released from the pain that those teeth used to gave her, and she recovered very well once she got home. When I came to pick her up in the afternoon, I came to her kennel and saw she was wrapped in a very clean blanket, and their working area is very clean as well. I am happy to see that she is taken good care of, and the staff are very detail oriented toward my cat. During the operation,  Dr. Sarah Kalivoda also cleaned up her hot spot and shaved the area, I really appreciate that. I am moving to another place and I really wish that I knew this place earlier, something impressed me the most here is that they seem not expecting me spend a lot of money on some useless test, what they recommended me to do is just what my cat needed. Also, they are not putting too much expectation on me to let them do it, of course they would love to, but they let me made my own choice. Lastly, all the staff I met here have a lot of patience toward my questions, and they are all very professional and know what they are doing. Read Less

I just want to say,I took my bloved mijo kitty in there for a tooth ache this is all I wanted to see what was wrong with his tooth,mijo was 21yrs old,and blind he's health was not the best,but he has been my whole life ,and I just wanted him to feel better for what time he had left,of course they wanted todo a lot of test on him which I wasn't happy about,he was alive ,and well when they took him behind the door'I heard him scream out with a LOUD MEOW LILE HE WAS ASKING ME TO HELP HIM then all went quiet,the dr came out and said he had a stroke from being over stressed as they worked on him ,so I went into a lifeless body ,I took my mijo there to get better ,and NOW HE WAS LIFELESS!!  they packaged him up ,and I took him home,as I pulled in my drive way he took his last breath ,and died I WAS CRUSHED!!!AND FEEL SO BAD FOR TAKING HIM THERE I JUST WANTED HIS TOOTH LOOKED AT AND NOW HE'S DEAD!! I will never forgive my self for taking him there ,how can a cat go from being alive ,and with in 15mins he is dead IM VERY UPSET,even tho thr dr did express concern IT DOES'NT MATTER THEY OVER STRESSED MY BEST FREIND AND LEFT ME WITHOUT HIM, I M NOT HAPPY SO THIS IS WHY I WROTE THIS REVIEW REST IN PEACE MY BEST FREIND MIJO KITTY Read Less

We LOVE these guys! I first found them when we got our puppy fixed. I shopped around and they offered the lowest price, and then I saw how highly they were rated so I brought our dog in. They are wonderful! When she was done with her surgery, they sent me a text with a picture of our puppy saying, "I'm all out of surgery, everything went well and I'm recovering!" Or something like that. It was cute. Now we take all our pets there for everything including grooming. Another thing I like is that they don't pressure you into unnecessary purchases. I've had several vets tell me I need to get my cat micro chipped and vaccinated for all these crazy things, but she's an indoor only cat! I told these guys that one time and they were like, "Oh. She doesn't need any of these shots, then..." And they scratched a bunch off the list. Read Less

I've been taking my two little doggies here for almost a year and I'm very satisfied. One of the things Advanced Pet Care does best is customer service. From the front desk staff to the veterinarians you will get great service! The facility is spacious and clean. My dogs always receive excellent and thorough veterinary care. We even bring them once a month to get groomed. I'm pretty sure this is the most affordable groomer you will find in the area. In terms of pricing to see the veterinarian it is pretty standard pricing. All in all, no complaints - only compliments! Read Less

I love the doctors and the amazing staff at Advanced Pet Care. Cabo gets the very best care and everyone is always so nice and helpful. They do a great job of insuring that I am an informed pet owner at every visit. I wish my "people" doctors were as wonderful and my dogs doctors. Read Less

BEST ALL AROUND VET EVER! I love APC! -quality service and customer service.-nice, clean, odor-free reception area. -patient & caring Doctors. switched my puppy to APC after they cared for him when he had parvo. my original vet office was closed that day, and parvo needs immediate attention. I came across APC and they got him in and on an IV immediately. Dr. K is really great. she was patient with me and answered all of my millions of questions and concerns. any special requests I had Dr. K and her staff made sure to accommodate. She called me several times a day to update me on Zeus' condition and she even went to check on him every night after business hours. Dr. K even helped us get a reimbursement from the vaccination company for our dog's parvo treatment costs (which was expensiveeee for my college student budget.  $1200 for 3 days overnight. but well worth it)I felt like we received really personal and special service during the whole ordeal. after our wonderful experience with them during the parvo scare, we immediately switched Zeus over to APC. he had to get another set of vaccinations after the parvo & the staff called us the next day to see how Zeus was responding to the vaccines ( NEVER got that service at any other vet)We also put Zeus in their dog boarding for one weekend. it was so cheap! something like $10 or $20 a day. and he had a pretty decent sized room. they called me at least once/twice a day to give me an update on how he was doing or to let me know that he just ate or he just got back from his bi-daily walk. they usually feed twice a day but Zeus eats 3x a day and they complied with us when we asked if he could be fed 3x a day instead of 2. slightly more pricey services, but their customer care service makes it well worth the price to me. Read Less

Advance Pet Care is the best. I have been taking my shih tzu here since I first got her at 8 weeks old.My first experience with Dr. K was nothing short of amazing. She was friendly, helpful, explained everything in detail, and was great with my new puppy. The staff was extremely welcoming. You could tell everyone enjoyed working there.My second time coming to APC was less than stellar. I got a different vet that was very rude to not only me, but to the tech that was assisting too. However, my great experience and first impression brought me back, but under the condition that I was only scheduled with Dr. K. I didn't want to take my chances! (I was relieved to find out on my next visit that this veterinarian no longer worked there.)I have also brought my shih tzu here for grooming and Loni does amazing work. She is very attentive and knows what she's doing.But, my most recent experience with APC is what is going to keep me here forever.My year old shih tzu was sick all weekend. I called on a Monday and explained the situation. I was scheduled to bring her in within the hour, but this time with a new vet. Despite my previous request to only be scheduled with Dr. K I told them any vet was okay.This new vet, Dr. H, was amazing on first impression. She was great with my dog and was genuinely concerned with what was going on with her. She explained in great detail everything that she thought could be causing my dog's symptoms. An initial treatment plan was drawn up and I was given a quote -- the prices here are extremely reasonable. When I requested that they do all the diagnostic tests first before I left my dog overnight they were fine with that. Dr. H and staff were very accommodating, making sure to check on me in the exam room and offer refreshments. Dr. H came in regularly to explain the different results and what she thought it might be.Ultimately, my dog was diagnosed with parvo. Understandably I was upset and Dr. H and staff were very sympathetic. Dr. H was amazing. She thoroughly explained the diagnosis, prognosis, treatment plan and our options for paying for the costly treatment. Everything they did for my dog went above and beyond what was expected. They were very patient and understanding of all my tears, questions, numerous phone calls (from not only myself, but my mom -- aka my dog's grandma), and visits while my dog was being treated.In short, Advanced Pet Care is the place to take your dog or cat. The entire crew genuinely cares about the pets, that is their main priority. They make you feel welcome and like you're part of the family. The facility is amazing, doesn't have that clinic-y feel to it, and is very inviting. The two veterinarians that I have dealt with have been wonderful. I can not say enough good about Advanced Pet Care. Read Less

I took my dog after taking him to Baring Blvd animal hospital where the customer service is horrible and where the doctor didn't even want to touch my dog because he was crying. I couldn't believe how good the doctor was compared to baring Blvd animal hospital. The doctor was very experienced and took her time to examine my dog. I will keep taking my dog to them because they actually know what they are talking about instead of just taking your money like Baring Blvd animal hospital. I would recommend advanced pet care to anyone in need of a good vet. Read Less

I use Advanced Pet Care to kennel my dog when I need to go out of town. Not only is the staff friendly, but my dog loves going there. the prices are very reasonable.  If I leave him there for more than 3 days, he gets a bath and nail trim.Office hours are flexible so I am able to drop him off before or after work depending on me, and they always provide a synopsis of how he did while there. I feel as though they give him everything he needs as well as love. I'm super happy, and so is my boy. Read Less

What a great place to go! I went in for the first time with my new puppy. The staff was very friendly and price was great. I didn't have to wait at all for my appointment I was taken right in and the doctor was very helpful and answered all of my questions. thank you again for helping me and Barkley. I will recommended to all my friends. Read Less