I had started bringing my cats here about a year ago. I had 2 cats, Simon and Sammy and I would make an appointment for one, and they would be expecting the other one...then I would have to tell them... Read More
I had started bringing my cats here about a year ago. I had 2 cats, Simon and Sammy and I would make an appointment for one, and they would be expecting the other one...then I would have to tell them why I'm there and what not as if there was nothing ever written in the chart. After Sammy died of kidney disease, I adopted another 6 month old kitten, Molly. When I brought Molly, down for blood work before a surgery, I was asked why she was there and when I told them, they asked what the surgery was for... AGAIN as if nothing was written in the chart. I had expressed that I felt Molly had a heart condition and suggested that they run tests for it (x-ray and/or blood work), Dr Peterson said there was no need to worry so no tests were run. When I dropped her off for her surgery, I voiced my concern, yet again, to Dr. Rooney and how I really felt they should test her for heart disease because I had a really bad feeling about the surgery. I was told I was worrying for nothing (Molly, an indoor cat.. panted a lot which is a sign of heart disease) and was told "sometimes cats JUST pant". Molly came out of the surgery but died suddenly about an hour later. We will never know why.. but I am beyond convinced she had heart disease and the stress from the surgery caused her to die. I think the doctors at this facility need to research heart disease the way I did and then they'll scratch their heads and mutter the words "I think she was right about Molly". If they would have even showed a LITTLE concern for how she panted, i would not have gone through with the surgery. It's not as if I was asking for free testing! I would have gladly paid for any test that would have confirmed or denied my fear. Research indicated that an x-ray would have showed if she had heart disease. I asked Dr. P for the x-ray and for her to tell me it's not necessary is just beyond irresponsible. Kittens can have heart disease...they can be born with it. It's BS that not only was I a PAYING CUSTOMER, but Molly was their patient and she died because they couldn't be bothered to take an x-ray. Read Less