Veterinary Emergency And Surgery Hospital

I can't begin to explain how impressed I am with this place! I brought my dog in this morning to be put to sleep, and the ladies that took care of him were extremely kind and I couldn't have asked for a smoother experience! Thank you! Read Less

Animal hospital is the best. Staff are very respectful to all the animals, kind & compassionate. They give you all the posssible options on your pet, they don't decide for you. Great, fast service depending on your pets needs. 👍 Read Less

I would give this place 5 stars hands-down no questions asked I brought my dog in early morning very early they got me in and out and cheaper than my own vet And that was considered an emergency visit looking into now changing to have them full-time veterinarian service for my dogs thank you very much Read Less

I've met all of the veterinarians and most of the techs and short of one VERY chauvinistic doctor, everyone is very nice and exceedingly helpful. Both of my pets were made very comfortable and the care they received was excellent. Read Less

Like health care, vet bills have become astronomical. I brought my very sick cat into this place late at night and they rushed him off to be looked at. They all came in one at a time (tech, vet, etc) and explained everything well. They did keep stressing me out with the costs involved, but worked with us to keep it within a more manageable range. Still with quality care, but not as much as they would have liked. They weren't so sure he would survive the night, but he did. They were very good about keeping us informed about his condition in the coming days. And yes, they saved our big fur baby. We will be paying Care Credit off for a long time, but he is worth it. Read Less

This place is fantastic! After my vet couldn't be bothered to see my dog who got into a fight and could barely walk, they took us right in. Everyone here was extremely nice especially the receptionist I think her name is Lisa. She called our credit card company that was not working for some reason and helped us get it resolved. Also the prices were very reasonable. Highly recommend! Read Less

Very nice place and clean. Unfortunately I did have to put my best friend Casper down. Their calm room made it very nice and helped a lot for me. There were even ladybugs in there! Their place is very open and clean and it seems like the vets who worked there are amazing for what they do. I wish to be a vet one day too. Read Less

As the name states, they are available 24/7. Most lab work is done on site so results are avalable in a very short time. However, this all costs money so be ready to pay. When an emergency strikes, the knowledgeable staff here is ready to help. They saved my dog on a Sunday when everyone else was closed. I am grateful they are here! Read Less

We use VESH as our regular vet, after experiencing great service for a few emergency visits with some older dogs. We found their prices to be reasonable, and they arre friendly and understanding about our little nippy dog who needs to be muzzled at the vet. Read Less

VESH helped our precious pup when she encountered a porcupine and was in sheer agony. Our former vet wouldn't see our dog but they recommended VESH and I have to say, EVERYONE there was absolutely WONDERFUL! Albeit expensive but only because they were taking every precaution necessary to ensure Muffin would be able to tolerate the anesthesia as well as get her updated on her vaccinations, heartworm and flea and tick medicines etc. Even going back getting her stiches out was great. We ended up switching to them as Muffins primary Vet and couldn't be happier. Great Vets, great staff and I highly recommend them. It's not cheap but having that piece of mind your dog is being treated properly and well taken care of is priceless!! Read Less

This place is AMAZING. I seriously cannot say enough great things about VESH. The staff ive worked with have been super friendly and knowledgeable. I appreciate how awesome they are at communicating with patients during stressful amd traumatic events. These amazing people brought my kitty back to life after she had a bad incident in which she was severely injured and pretty much on the brink of death. I am so grateful for this beautiful facility and fantastic staff! Read Less

VESH has always been wonderful to us! Starting back in 2012 with our cat, and now bringing our dog there, the staff is warm, friendly, and very helpful. They've always told us whether or not to bring in the animal based on symptoms so we don't waste time or money on coming in if we don't need to. They also provide comprehensive services between check ups, vaccinations, and emergency services which we have had to use before and since they know our pets and know we are clients, we got a discount on an emergency. They have been awesome and will continue to use them and recommend them to everyone! Read Less

We were not clients of VESH but had a very difficult decision to make on a Sunday and were referred to them by our normal vet. Their care, consideration, and compassion were tremendous, and tremendously appreciated. Having this quality of care available during an emergency is extremely important and we are very thankful for their help. Read Less

Had a litter a few years ago and was in desperate need of formula for a sick 1 day old puppy. This money grabbing group of heartless savages refused to sell me a bottle of formula without paying for a consultation. Try and take a 2 day old puppy from a German Shepherd and leave the house. I pleaded with the lady only to get a suggestion I should try 24hr Walmart in salem which was close to an hour away. Well the puppy died as I was gone 2 hours. All these people care about is money. Read Less

Nothing but praises for the excellent care for our sweet Rosie girl. She was so sick over the weekend and Dr. Meehan met us at 1:30am on Sunday with a smile and a comforting and careful diagnosis. Rosie is home resting now and we can't thank you enough for taking such good care of all of us. :) -- Rachael, John, and Rosie Williams Read Less

I (unfortunately) have had to visit VESH on several different occasions with my three pets, all of which were emergency visits, and most of which were on the weekends. Every time I have ever called them for advice or taken my pets in for treatment, the staff there were all the most wonderful, caring, and supportive people I have ever had the pleasure of working with. From the people working the front counter, to the vet techs, to the doctors, they were all wonderful. The doctors really take the time to explain treatment options with you, and will work with you to the best of their ability if the price is out of budget. (Obviously they only have so much wiggle room there, though.) VESH is a good 30+ minute drive for me, and even though I recently discovered a 24-hour emergency vet that is closer to me than VESH is, I continue to go to VESH because of the quality care that they give to my beloved pets. When I brought my cat in a year ago for emergency treatment, they did what they could to make him comfortable, and very gently broke the news to me that his prognosis was poor, and that euthanasia should not be ruled out as an option. They offered to run a series of tests first, but in our heart of hearts we knew what had to be done. I will continue to take my furbabies to VESH for as long as they are there to care for them. I truly cannot say enough good things about this animal hospital. Read Less

Dr. Tim has done several surgery for me in the past few years. I love the staff. I am treated with dignity and my pets are given the best care. I always enjoy seeing the staff a VESH though I may not like the circumstances that bring us together. I could go on and on... so I will stop. Read Less

We have a regular vet so I guess the bad part is that whenever I show up here, it's an emergency at odd hours. This was again true for the 4th time this morning when we had to make the decision to say good-bye to our 14 year old lab. It was comforting to be met by a compassionate staff and vet who used to be our regular vet at another practice and whose judgment I completely trust. This office will always be my first choice for urgent care. Read Less

We had to bring our cat in to be put down. The staff couldn't have been more courteous and understanding of our situation. They were ready and waiting to take him as soon as we walked through the door, and even returned his body to us in a nice box so we could bury him without having to see his lifeless body. If/when we get another pet in the future it's nice to know they'll be there for any emergencies that arise. Read Less

We greatly appreciate everything that Dr. Diffell did to try and help our girl. He worked extremely fast to get the testing and answers that we needed. Unfortunately, we had to make the tough decision but Dr. Diffell was extremely supportive and consoling. I would highly recommend this facility and their amazing staff. Read Less

I can't say enough about about the care that my Daisy has received in the last week. Everyone there is so kind and caring and a pleasure to deal with. Daisy is not the easiest dog to administer medicine to so I need to send a BIG thanks to Nicole, Ella and Jenny for helping me with getting the medications into her. Thanks again to everyone there for being so helpful. Read Less

Caring, compassionate, and amazing, knowledgeable staff. Always open 24/7. There are always doctors and technicians there to answer any questions about our pets which is very comforting. I highly recommend this practice! Read Less

We have had all the doctors and technicians take care of our golden retreivers and our little chihuahua. They are caring and loving and so knowledgable. Beautiful facility..just like home. Highly recommend Read Less

Your staff took wonderful care of Bianca! We were so distressed on a holiday weekend when she got into something and was going downhill fast. You calmed our nerves and made sure she was nursed back to health. Will recommend you to my friends! Read Less

My 5 year old Beagle was recently diagnosed with SARDS and then now a few weeks down the road she developed a hot spot on her neck. I have never been this impressed with a vet in my entire life. Just how thorough they are with the animals you can tell that they genuinely care. I've also never had a vet call 2 days later just to make sure Lilly is feeling ok and to check in on her. Lilly and I are happy to have you as our new vet and we can't thank you enough for everything!! Read Less

My dog, or should I say my baby, Rosie, was with them for nearly a week. I thought Rosie was going to die. She had ingested something toxic and no one knew what it was. She couldn't walk, had tremors then developed a heart arrhythmia . The staff here was the most caring, compassionate and professional veterinarian services I have ever dealt with. It didn't matter what time of the day or night I called, and there were many calls, I always spoke with the vet on call and got a caring, understanding voice and answer. They gave me hope when everyone else didn't and loved my dog like I did. I owe them her life! Read Less

I was so happy to have VESH start taking patients full time.  My Rhodesian kept eating something, every other week, throwing up to almost dehydration. Having my full time Vet, open 24 hours is a God send! My female Wiemeraner was very accident prone.  Multiple cuts, requiring stitches.  NEVER a problem!  Skylar, my second Wiem, had a pretty invasive surgery and she came out running like she was 5 years younger! My 2 year old Wiem has even been there a couple times already. Mo, the Rhodesian, recently had a 5 pound tumor removed. He runs around like a puppy.  I went through 3 other offices,  that I would not recommend, before I came to VESH full time.   The staff, ALL of the staff has always been great!  My dogs spend a lot of time outside playing.  They chase other animals, things happen.  I could not be anymore thankful for all that they have done for my family. Read Less

I brought our cat in this past Labor Day, as he had grown terribly ill over the weekend. He wasn't moving, wasn't eating and hadn't gone to the bathroom in 3 days. The emergency clinic had us take an xray of his stomach, and then urged us to get him blood tests. When the xray came back, there was clearly something on the xray, but the doctors believed it was merely "incidental", and it was nothing to worry about. We passed on the blood tests and took him home, as he "should start improving" with the drug we were given to soothe his upset stomach. I later took him back a day later as he was not improving. He didn't even see the vet. Rather, he was given an enema and sent on his way. We thought this might help him, but unfortunately it did not. Needless to say I took him to his real vet on Tuesday, who took one look at the xray the emergency hospital had taken and saw an obstruction in his stomach. The "incidental" finding was not "incidental" at all. He needed emergency surgery, but by that time (4 days since the start of his sickness) he had a bad fever and the vet believed his organs were failing. Our vet believed at this point he had a slim chance for survival. We made the very difficult decision of putting him down given his low chance for survival and the estimated cost of the surgery. Had the Brentwood emergency vet recognized his suffering from the start, and taken the time to really have read the Xrays, he may have been spared a few extra days of suffering, or at the very least been a strong candidate for the emergency surgery he really needed. He was completely motionless and was vomiting bile. And yet, no one seemed to consider his case an 'emergency'. While we mourn the loss of our cat, I encourage others to look for other emergency services, if possible. I truly believe this facility only cared about getting our money, rather than truly administrating care to my dying pet. Read Less

I truly can not thank those working at Brentwood Emergency Vet enough. They saved the life of my 14 week old kitten Chino, who was in critical condition due to dehydration and other complications that Little Critters failed to address properly before selling him to me. (please boycott Little Critters in Exeter Nh they are selling extremely sick animals) From the moment I got there they worked quickly to stabilize little Chino and did everything they could to figure out what was causing his issues. They truly put your pet before anything else. I thought the pricing was reasonable and I do not understand the comment above saying all they care about is money. Money was the last thing they discussed with me, what they really cared about was getting my kitten healthy. They care for your pet, they care about giving them the best possible treatment and they care about keeping you updated and informed. Yes certain health scares or surgeries can put a dent in your pocket but it would be the same price anywhere else as well. Animals are not cheap and deserve quality care. If you are looking for high quality honest care go to Brentwood Emergency Vet. I truly can not thank the amazing people who work there enough! I have had many animals over the years and have visited many different vet offices I honestly think none compare to the professional service Brentwood Emergency Vet provides. Thank you thank you thank you! Read Less

My experience here was traumatic - to say the least. I first visited them after my dog severed an artery in her neck with a stick while playing. She had to be transported from my regular vet for life saving surgery.Before they would operate, they wanted $3000 dollars. I didn't have it at the time and offered $1500. That was a no go. They basically told me if I didn't have the money (or a credit card) they would do nothing. When I asked the vet assistant if they would just "let her die" her exact response was "that is a discussion you would have to have."I was blessed to have a family member who was willing to rush down to pay for the surgery costs on a credit card. While I was pacing the parking lot waiting for her, the receptionist came out to ask me if it would be much longer, as they "really wanted to start surgery as quickly as possible." I was speechless. Fast forward 6 months: she now had a very large, draining abscess on her neck. In all fairness, the surgeon did tell me that was a possibility if they weren't able to find all the splinters, etc leftover from the stick. I understand that. So after months of going back and forth with them and my vet (all the while my dog had a draining wound on her neck), the hospital told me they thought they could find the foreign matter and I should operate. I agreed.At the SAME TIME I found a lump under her arm that I told the vet about. He was to check it while she was under.So they do that surgery for $1200 and then tell me when I arrived to pick her up that she has a mast cell tumor (cancer) and she required another surgery. They gave me a choice - remove the tumor without clean edges and analyze the mass. Then if it was malignant they would go back in and remove the surrounding tissue (as is standard when removing a cancerous tumor). That would cost $800 and then there would be the costs of the second surgery - another $1000 or more. OR I could have the 'expert surgeon' (because the vet who operated on her neck the second time wasn't qualified) remove the tumor and the surrounding tissue for $2200. I ended up taking her elsewhere where they reoved the tumor, got clean edges and did all the follow up for $700. (and oh by the way - Brentwood messed up her vaccinations and I had to have them redone).Fast forward again 2 months later. She's cancer free, but her neck is infected with a draining abscess once again. I was draining it, cleaning it, using hot compresses every day. I have since relocated to California so I take her to be seen and that vet tells me to go to UC Davis School of Veterinary medicine. Not two weeks later, I am cleaning the area when I pulled out a STICK as long as a quarter and at least 1/4 wide from her neck. Apparently the vet at Brentwood who did the second surgery missed this 'tiny sliver.' I'm not surprised given that when he was telling me she had cancer after the second surgery, he was complaining how tired he was after working 12 days straight, and since he wasn't 'qualified' to remove the tumor, apparently he wasn't 'qualified' to find a stick in her neck.She now abscess free - it literally healed in 4 days after almost one year of infection!! And she's cancer free.I tell this very long story to let people know if you go to this place their #1 priority is to make money. They don't care about you or your pet. I will be forever grateful to the first surgeon who saved her life (only after I paid $3000 up front), and I understand how he could have missed remaining debris from the accident as his job was to repair her arteries.  But the treatment that was given after the fact was unacceptable, and the cost was outrageous.  It's clear their focus is to make money - at your pet's expense. Read Less

To the reviewer who said this "I'd like to first say that Ru is wrong on so many levels", unfortunately, YOU are wrong on so many levels. If you had a good experience there, than you just got lucky and your pet was very fortunate. We brought our puppy to this facility to have a T.P.O. procedure done on his left hip because he was born with Hip Dysplasia in both of his hips. Sadly, V.E.S.H. handled every aspect of his care very poorly. - They performed the T.P.O. procedure but botched it up. The end result is that the hip they operated on it is now in worse condition than the hip that they didn't operate on. The joints are slipping in and out of the socket and he now has arthritis in that hip. - The provided no follow-up care or advice after the surgery. After the surgery, we never heard from the doctor who performed the surgery again. And the Physical Therapy Doctor that they have working there is an unpleasant little man who appears to dislike his job and simply provided us with a sheet of paper and instructions for basic exercises for our puppy while he was recovering from his surgery. He was totally worthless. - When our dog started to have problems about 6 months after the surgery was performed, we brought him back to V.E.S.H. to diagnose what was wrong with his surgically-repaired hip but the surgeon who had performed the surgery was unable to diagnose or detect the problem in our dog's hip and basically gave us the "I don't know" shoulder shrug. - We paid for laser treatments that we never actually received but, the facility will not refund us what they owe us. Let me make this clear....we spent well over $6000 at this facility and we only requested that they refund us the $160.00 they owe us but, they would not. - They encourage customer reviews on their FACEBOOK page but unless you give them a perfect "5" rating, they will delete your review. I submitted a very detailed review on their FACEBOOK page and gave them a "3" which quite honestly was better than they deserved. And, they removed it. How desperate is a business that they would delete a less-than-perfect reviews in an attempt to make it appear that every customer they have is 100% satisfied with them!? - To sum it up, we spent over $6000 at that facility, we got nothing whatsoever for the money that we spent, and our dog's hip is in worse condition as a result of the surgery that they performed. This facility absolutely couldn't care less about their customers or the animals that they treat. So as I said, if you're happy with the service that you received there, than you were lucky so consider yourself fortunate. But as a warning to anybody who is considering bringing their pets to this facility, do yourself and your pet a favor and bring them somewhere else. Read Less

I would give this business no stars if I could.  Very rude,all they want is your money.  They endagered my life and my family's  by not following proper state protocol for treating a dog with potential rabies. I have spoken with the state of New Hampshire and I am filing a complaint with the nh state board of veterinarians. Please save yourself  the aggravation and go to port city in Portsmouth Read Less