Be sure to call ahead for any of your prescriptions a couple of days. You will have a bit of a wait to check-in pick up prescriptions and to check out. It's worth it it's a very professional place that takes care of your animal and helps you learn how to take care of your animal at home as well which saves you money. They're not out for your money. Read Less

Staff is always extremely knowledgeable and gentle. They can handle animals of different temperaments and are good at laying out the options for treatment. When my senior cat died, they mailed me a beautiful condolences card. A little expensive but worth it for your pet. Read Less

Very friendly staff. I called to have my cat check because she was sick and they were able to see her the same day. She ended up eating a wired ribbon and they had to perform surgery. I was nervous and knew it would be expensive, but was please when they gave me a list of costs and a range of the low and high amount I could be charged. Luckily it was towards the lower end. They were very informative with surgery and promptly called me once it was completed. I know it is common for vets to try to get the most money from people but I believe that crossroads cares about the animals and their health way more than wasting people's time and trying to get every cent from them. Read Less

***Beware of Over-Vaccinating Your Pet ***I brought in my healthy dog in for (3) vaccinations to get up to date. They literally tried to up-sell me on (9) different products and (2) additional vaccinations that were completely unnecessary. I'm leary of practices such as this and over- vaccinating. When I refused, they insisted upon having me sign waivers as if I was accepting liability for declining their sales effort. There's a point you cross when the ambition to drive revenue not only creates a bad customer experience but endangers the health of someone's pet . They've crossed that line and I'll find another vet. Read Less

***Beware of Over-Vaccinating Your Pet *** I brought in my healthy dog in for (3) vaccinations to get up to date. They literally tried to up-sell me on (9) different products and (2) additional vaccinations that were completely unnecessary. I'm Leary of practices such as this and over- vaccinating. I refused. They then insisted upon having me sign waivers as if I was accepting liability for declining their sales effort. There's a point you cross when the ambition to drive revenue not only creates a bad customer experience but endangers the health of someone's pet . They've crossed that line and I'll find another vet. Read Less

This past week, our cat had begun to spit up blood. We had rushed into our car and drove to the Crossroads animal hospital. It was 530pm. We called them on our way asking if they were open, and if they could help us out. They replied with: "How close are you?" US: "100 feet away (panicked breath) Them: Sorry we're closing, you can go to Manchester.... Sadly our cat passed away while driving to the ER, it might not have helped to go there, but the fact that they still were open for business for 30 minutes and declined us when we were 100 feet away, I thought was absolutely deplorable. They could AT LEAST given him a shot to euthanize him to give him a peaceful death. I'm just glad they don't deal with people, because in that case everyone in the town would probably be dead. Read Less

If you're looking for an honest, respectable and trustworthy veterinarians look no further than Crossroads Animal Hospital. We've been taking all our pets here since we moved to NH in 2000 and they have never been anything but awesome to our both family and pets (who are family).Dr. Gauthier is amazing. He loves my dogs as if they are his own. He is like that with all the pets he treats. When Dr. Gauthier is not available I do see other doctors who are just as friendly and efficient with my dogs, but Dr. Gauthier just has that extra magic with animals. It was hard on our family (and our Frenchie, Teddy) when he left Crossroads for a short bit. We're all glad he is back!!!All the doctors there work very hard. They give you their honest opinion and try to give you as many options as possible for any issues. Yes, the place is pricey, but it's worth it. You can't put a price on your pets and these veterinarians certainly have a genuine love and care for every single animal that comes through their doors.The establishment is always clean. The waiting rooms, exam rooms, etc. If a pet happens to poop or pee on the floor the staff is on it right away. The reception staff is always nice both in person and on the phone. As are the vet techs. They're super sweet with all the animals and treat with quality care.They also accept CareCredit which is wonderful for emergency situations. If you are considering Crossroads Animal Hospital, do it! You won't be disappointed. Read Less

I have been taking my cat there since I moved to Londonderry in 2009. He has seen Dr. Gauthier and Dr. Wyett. I like them both. Dr. Gauthier is not there all the time now, but he is thorough and gentle with my cat and I never seem rushed at all. Since Dr. Gauthier is now on a limited schedule there, I have seen Dr. Wyett and she is extremely nice and will take time to answer any questions I may have. My cat has thus far not had any major issues, but so far, so good. Read Less

I have been coming to this vet since 2000. I used to think they were ok (the techs and vets are nice, the check in people are rude and uninterested), but over the years my opinion has shifted. Our Newfoundland is 13 1/2. She no longer is being groomed professionally because she can't stand long and getting her in the car is extremely difficult. I made an appointment for her to get her rabies shot and her nails clipped and made it known we do not need physical for her. We know she is very old and on borrowed time as it is. They day before they called me to bring a stool sample for her physical. I called and they told me they will not see her without a full physical. So I canceled the visit and will try to get her to a vaccine clinic at a retail outlet. Then the clerk told me that since I refuse the physical, they will not prescribe her rimadyl that she needs for her arthritis. Basically holding her prescription hostage unless I fork over the $200+ for a physical so they can tell me she is old. She is in pain when she does not get her arthritis meds but apparently the money they will get for a physical is more important to Crossroads then keeping a dog (that was a patient for 13 years!) comfortable. Thanks for showing your true colors, I am looking for another vet for my 2 dogs and cat. Read Less

used this vet since 2000. Our Newfoundland is 13 1/2. She no longer is being groomed professionally because she can't stand long and getting her in the car is extremely difficult. She needed a rabies shot and nails clipped, NO physical as she is on borrowed time as it is. called me to bring a stool sample for her physical. was told will not see her without a physical. So I canceled the visit. Clerk told me that since I refuse the physical, they will not prescribe her rimadyl that she needs for her arthritis. Basically holding her prescription hostage unless I fork over the $200+ for a physical so they can tell me she is old. She is in pain when she does not get her arthritis meds but apparently the money they will get for a physical is more important to Crossroads then keeping a dog (that was a patient for 13 years!) comfortable. I am looking for another vet for my 2 dogs and cat. Read Less

I've been to Crossroads with my dog twice now. The first experience wasn't great for us. They took my dog into a completely different room for his checkup-something that I have never had happen at any of our previous vets. This caused my dog a great deal of anxiety and he was really shaken from the visit.However, we just had another checkup yesterday and it couldn't have gone better. The vet and tech agreed to stay in the same room with me for the entire exam. I was able to keep my dog calm and comfort him throughout. The visit went very smooth and I left with a happy dog. I really appreciate the employees here catering to my dog's needs. Read Less

First I must tell you all that I have 2 dogs and 2 cats that go to this vet because it is convienent for me. I do also believe it is safe and I must say the price of Frontline as far as I can tell seems to be alot cheaper than most places. My problem is that I have a friend who hit a cat and they were not willing to help. (Put her on a payment plan etc. to get this cat better.) I just think that is wrong and inhumane. Also I work for a rescue and asked them if they would mind me having donated animal supplies left there as a drop off site. Letting them know I would be there daily if needed to pick up such donations. They declinded. Just seems that there should be more compassion when working w/ animals is your career. Just my food for thought. Read Less

For 10 years I have been taking my beloved dogs to Crossroads Animal Hospital. They continue to be a very caring and sensitive staff and most compasionate for one's pets and their problems. Because they are a hospital they have many more resources available and can offer more than a regular vet's office, they have been a very good choice for our pets and their needs. Read Less