I have a 3 year old dog, she was in critical state.... shivering throwing up, not eating at all.... they kept her 2 nights and had her on iv's for fluids. I was able to call any time I wanted too.... I called "20" times Anyway, they kept me posted with anything that was happening. She was diagnosed with Addison's disease, and they treated her immediately! Within these 2 days my baby is back to normal and she's super hyper back to herself! (Pomeranian) IM SO GREATFUL FOR THE STAFF!!They're a bit on the pricier side but they're 24/7 and they treated her so well... I'm forever great full I have my baby back home and back to herself Read Less

My son and I had to take our dog Mia who was attacked by a neighborhood dog one evening in October. We were very impressed by Red Bank Veterinary Hospital. The staff was very nice and helpful. Dr. Lang took excellent care of Mia and explained everything to us! I am glad we chose to go there on that night! Read Less

We took our Rottweiler to the Mt. Laurel location they in my opinion over dosed my dog with sedatives it took her 3 days to totally come out of it and now is having seizures. When I called to talk to Dr. Cicci she was very condescending and almost chuckling at the fact that I believed her seizures to be from the sedatives she gave her instead of being caring and understanding to how I felt she couldn't get me off the phone quick enough and was extremely dismissive I wouldn't take my animals here again if it was the last vet on earth! Not to mention the astronomical amount they charged me to clean a wound and put ear drops in her ears they charged me a whopping 560.20 but they were kind enough to give me an 8.00 discount and trimmed her nails at no charge  so kind of them. Oh and the Dr there called my vet a liar great service I wouldn't take Cujo here! Read Less

I am very grateful that we ended up at this facility. Our French Bulldog, Stella, went into labor early and required an emergency c-section. It was Saturday around 3am and she was unable to hold out till her Monday appt. Before arriving at Red Bank, we first went to St. Francis Veterinary Hospital. The staff was kind but informed us they were short staffed and didnt exactly feel comfortable doing the procedure. We are glad they told us as well as recommended Red Bank. Upon arriving at Red Bank, we were informed an anesthesiologist  was in, Dr. Barton. She was great and made us feel super comfortable that our baby girl was in good hands! Our biggest factor to be concerned about was pricing..a procedure like this is not cheap. The staff helped us out the best they could. Dr. Winkler performed the c-section and we also had her spayed. With his experience and confidence, the procedure went smoothly. He was very kind, caring and gave us updates along the way.I would highly recommend this facility for any emergency situation with your furbaby!! Read Less

I cannot say enough good things about this facility.The receptionists were pleasant and sympathetic, the techs were all amazing and they did not make us wait to be seen. I took my dog there for an emergency after another Emergency hospital did an evaluation and felt he was okay for us to g home. My dog was severely dehydrated and turns out had Hemmorhagic Gastroenteritis which can be fatal. They immediately admitted him. It is not easy to leave your pet in a hospital but everyone there made me feel at ease and I felt confident that he would be taken care of.Over the next few days I would call for updates.The doctors and techs were very knowledgeable, responsive and always took the time to talk to me. From start to finish the entire experience (although under bad circumstances) was top notch. I would never go anywhere else for emergency or specialty care for my pets. Thank you for taking such good care of my baby Blue! Read Less

I have been through an extremely emotional 4 weeks with my very special tuxedo cat Lucky, who means more to my heart than words can begin to describe. I had no idea Lucky had cancer (only 3 years old). I have tried every option there was here at Red Bank in mount Laurel to Save Lucky's life. It was my mission with all my being to save Lucky. When they told me he had a week to live and then after surgery an absolute miracle if he lived a month... I prayed and stood by my cat day and night and gave him all the spiritual faith I had. Red Bank stood by me and Lucky during the last 4 weeks of his time on earth. At first I was alarmed with how costly everything turned out to be from 3 days stay, surgery, tests and more. But I quickly learned that you're paying for the best here. I would do literally anything to keep him here with me physically without pain but the cancer just took over faster than I could ever imagine possible. My Lucky angel went to heaven on 7/22/18. He's no longer suffering. At RBAH in mount laurel, I got a close inside look at what these surgeons, doctors and technicians/nurses do and see with animals everyday. I know a lot of people want to say that it's a scam and they take your money but it is not. They love animals and they were passionate enough to go to school for a long time so they may possibly be able to save your animal one day. Thank you Dr. Winkler and Dr. Tori Beale. Diana the nurse/technician. LeAnn at the front desk. And the rest of your staff for seeing how special Lucky is & inspiring me to be a Vet. When it comes to those you love- money becomes worthless and you understand what it means to truly love your furr baby's soul. Because of Lucky I found in my heart that i want to go to Veterinary School. RBAH also helped me discover that within me. Thank you. Read Less

My one year old dog, Forrest, recently gave us a scare when he had a suspected allergic reaction after coming in from our yard late Sunday evening.  Within seconds he was paralyzed, drooling, and his gum had turned completely white.  We were in the car within minutes, once on our way I called the hospital to give them a heads up we were coming.  I knew exactly where this location was, because I previously had been there with my older dog for cushings testing.  Once we arrived a tech met us in the lobby and quickly took my dog back while the receptionist gathered all of our information. The doctor came out to let us know his vitals were stable,what they suspected was going on, and to discuss his plan of care (blood work) and the cost of it before doing anything without our consent.  Luckily Forrest stabilized, he received fluids, a Benadryl injection, and a prescription to continue at home. The reception staff and the physician could not have been more pleasant, especially in such a stressful situation.  There was an issue with their Care Credit machine when we went to check out that they could not process our payment, luckily they were able to see we had credit available on the card and allowed us to come back the next day to finalize the payment.  They also did a follow-up phone call 2 days later to see how Forrest was doing.  I am so thankful to have this place close to home, I am not sure what would have happened if we hadn't been able to bring him there for such good service. Read Less

Unfortunately my dog passed away due to another (completely different company) facilities negligent behavior. But this place was very amazing with trying to help save her and how they treated us after the very hard emotional experience we went through. Thank you for the amazing staff and service. It made this heartbreakingly horrible experience a bit easier Read Less

The Doctor was awesome however I was left feeling as if my dog was going to be fine when in fact that wasn't the case at all. Another words she made me think filling her with fluids and antibiotic was goin to sustain her when in fact she was already too far gone. I had this dog 15 yrs, I never had children this dog was like my baby, I told her to please tell me the truth I didn't want her to suffer however I wanted to do everything possible...She made me believe it was about $ and I needed to find a cheaper Vet, I went to another Vet who wanted to charge me the same amount for surgery but was Honest enough to tell me my dog probably wouldnt survive b/c of her age and if she did it's a very lengthy recovery...She's already in septic shock... I felt like NOTHING this Doctor told me was true or I couldn't trust anything she said... NOTE: I ended up at Regional Vet on the Black Horse Pike in Sewell Read Less

Unfortunately our experience with the Mount Laurel location was very poor. We brought in our cat as he was having difficulty breathing. He had a previous diagnosis of both cardiomyopathy and liver cancer which we informed the vet of. We were wondering if he perhaps had some amount of fluid and needed an adjustment to his Lasix prescription so he could breathe better. In their initial assessment, they said he had only a scant amount of fluid (specifically not enough they felt they could manually remove it). They suggested keeping him in the hospital overnight on oxygen and they could adjust his Lasix and provided us a quote of $2900 for these services. As it sounded to me like since he didn't have a lot of fluid, he was probably not going to get better, I asked if either (a) we could take him home or (b) we should euthanize him. To that the doctor responded she would not recommend taking him home (reasonable) and that "Most people think that the extra time we can provide them with their pet is worth the cost" (thanks...now I feel like the worst person ever). Needless to say, we agreed to the exorbitant bill. On visiting our cat, the next day, he was wheezing more than when we had brought him in, but his rate of respiration did seem somewhat improved. We left additional medication and food for him.The next day they called to say he was doing well and breathing better and we could bring him home. My husband picked him up around noon and brought him home. At 6PM that night, we took him to our normal vet to euthanize him as he had spent the previous hours wheezing and coughing and crying in our laundry room. Our total bill from Red Bank was $2600+ and they sent our cat home worse than when we brought him in. Thanks for misleading us and charging us an outrageous amount. Read Less

The staff is very friendly and their open 24hrs. After running multiple tests on my dog they were unable to determine what was wrong with her. They did place her on antibiotics which helped her condition. The reason for the 3 star is she was only in overnight and no procedures were done other than testing, IV, antibiotics etc. My bill for this was over $2700.00 which I feel is ridiculous. I know it's an Animal hospital but come on. In my opinion places like this jack the bill up knowing you will pay whatever fee they ask because of the love for your animal. Read Less

Red bank takes great care of all of my animals. They've saved my female boxers life on numerous occasions from eating things she shouldn't when she was about 6 months old. She's almost 4 now and fortunately has stopped eating everything. My cats and other dogs come here too if they are injured or sick after normal vet hours. Read Less

The day I took my baby girl to Red Bank was by far one of the best decisions I ever made! I was told by my vet that she had a full ACL tear and needed immediate surgery. I called Red Bank and explained her urgency and they were able to fit us in the next day. We met with the surgeon, Dr.Winkler. I had never met such an honest and caring doctor! He told us that she did NOT need surgery. The first two weeks would be rough but she would get stronger and better each week until she was back to herself again. I was so relieved and impressed with him. The next day she was hurting very bad so I called her vet to hopefully get her on a stronger medication. She advised me to euthanize her!! Saying that her quality of life was so poor and she made me feel as if I was being selfish for letting my dog suffer! I couldn't believe it. I explained what Dr. Winkler had said and that she will recover from this. She still insisted. Well it's been over two weeks and my baby girl is already off pain meds, going to the bathroom with no assistance, taking walks at the park, climbing steps, kicking butt in physical therapy and she's back to her happy care free loving self. Thank God I listened to Dr. Winkler or I might have put my dog down for no good reason! I will not be taking her back to that veterinarian ever again. I cannot thank Red Bank enough for their caring team, their honesty and sincerity. I have also called several times with questions and Dr. Winkler always returned my call within an hour. Thank you Red Bank! You saved my baby girl! I am forever grateful. Read Less

I was sent here from my vets office for an ultrasound on my female boxer. At the beginning of my appointment i made it clear that there is a financial issue at hand also. My girl has cancer..i was also told that she had fluid in her chest. I was so shocked and distraught. The final bill was almost $1,000. That was for ultrasound and fluid removal. I called the next day for ultrasound cd and my xray cd (which wasnt given back to me). I was told that dr is out sick and i wont be able to get the disc until next week. Thats great! She could die by then!!!! Also, discovered yesterday that my vet would have drained the fluid for $40.  I feel totally taken advantage of.. Read Less

We had such a great experience here that I feel guiltily not writing a review sooner! A few months ago, our puppy got into prescription medication, had a seizure, and was unresponsive. We rushed her over to Red Bank immediately. We were told that the outcome was not looking great but they would do everything they could to save her. Our puppy had to stay in the hospital for 3 nights, and every few hours the doctors called, gave a full report, and told us what we could expect. We finally got a call that she was responsive and moving her limbs. We rushed in to visit her, and I could not believe how kind all of the staff was not only to my family, but to our puppy as well. They were all huddled around her, some emotional as we finally got to see our puppy again. We were able to take her home later that day. Today, she is 100% back to herself, happy, and healthy. We could not express how thankful we were for not only saving her, but being so emotionally supportive and kind to us. Thank you, Red Bank! Read Less

Horrible! Made an appt with an internal doctor Tori Beale. She is not board certified and they represented her as she is. Before she would preform any services I had to sign a paper agreeing to the prices. They took my cat to the back and I didnt see him for a few hours.  She was texting and looking at her phone as she was telling us our cat MAY have an internal mass. Recomended  surgery even though she was unsure of diagnosis!  She wanted us  to leave our cat overnight or come back the following day when the radiologist was there. I made an appointment for a ultrasound with a board ceritified internal doctor and got neither and my bill was 1200$. Would not recommend Redbank! I went to northstar and service was a+++. Read Less

$4k for a C-Section on my pup which we could not afford to pay, we paid $150 for emergency visit + ~$300 For X-ray. When we brought my dog in 1 of her pup was stuck and already dead, they helped to get the puppy out but there were 2 more inside. However it was so expensive that we couldnt afford so we tried another place in Medford which was 3,5 time cheaper than that. The vet at the new place said the vet at Redbank performed a really bad job on getting the dead puppy (that got stuck) out.This is not a low cost place. It really gives me the vibe of the place that would really take care of my dog if we don't have money. Read Less

I cannot praise this hospital and it’s staff enough. They are the most educated, kind and caring professionals I have ever met at an emergency hospital. They saved my “sons” life literally. They are up front and honest and their costs are extremely low compared to other ER vet hospitals I have dealt with. You will not go wrong when using this hospital. Thank you to Dr Winkler, Dr Lang, Dr Gleason and All of the techs and staff that kept my boy alive and comfortable during his stay after major surgery. Thank you for making it possible for me to bring Bane home.💖🐾🐾 Read Less

When my dog suddenly couldn't walk or turn his head, I rushed him to the emergency department at Red Bank. They were AWESOME! Got a diagnosis and the doc to gave me options to choose the treatment method that was.best for my dog and what I could afford. Everyone at the clinic was amazing. Read Less

When my dog suddenly couldn't walk or turn his head, I rushed him to the emergency department at Red Bank. They were AWESOME! Got a diagnosis and the doc to gave me options to choose the treatment method that was.best for my dog and what I could afford. Everyone at the clinic was amazing. Read Less

We had to take our 7 month old lab pup here emergently after she ingested prescription medication. She was not conscious, in very bad shape. The vet was very honest about her prognosis and up front about how costly the treatment would be. They handled the whole situation so gracefully, never made us feel guilty. She required extensive treatment over the next 3 days but has made a complete recovery. Yes, it was expensive. But the quality of care and level of acuity they provide is top notch. We are forever indebted to Dr Zappacosta, Dr Lang, Dr Savini, the fantastic techs (how could I forget your names, I'm sorry!) these ladies had the trifecta  of professionalism, smarts and sensitivity. I'm sure I forgot to mention others who were instrumental. You are all awesome. That being said, I hope to never see you again! Read Less

I went to Red Bank twice in 10 days Unfortunately to have my 14Yr old dog put down. I cannot say enough good things about how my husband and I were treated. Everyone was so great. They let us have as much time as we wanted and helped us do the paperwork. Gave us our options- we chose to have her creamted. I received a nice card in the mail 2 weeks later with a note saying there was a donation made in my dogs name.The next trip we took was with my younger dog who was depressed about losing her older sister and had sprained her paw from jumping off the bed. I had 2 vet techs come out to my jeep with a gurney and help me get her onto it (she weighs 78lbs) You can see how much the employees of Red Bank care for animals like they are their own. I recommend this place to anyone with fur babies! Read Less

Red Bank staff & doctors are very professional & knowledgeable. I took my Chase there & unfortunately his illness got the best of him, so the doctor had to put him down. I was an emotional wreck, but the doctor Ashley  was very empathic as I became emotional & wept uncontrollably. They allowed me to sit in the room as long as I need to. Overall the experience was comforting. Read Less

Absolutely amazing animal hospital!! Wonderful staff!! Very professional!! Very sincere!! Couldn't ask for better service regarding my circumstances!! I was more than grateful for the staff and the services they provide!! If you ever need to take your pet to a 24 hour emergency Hospital, THIS IS BY FAR THE PLACE YOU WANT TO GO, NO IF ANDS OR BUTS ABOUT IT!!! This is the place you want your pet to be in an emergency!!Read Less

Brought our cat in with a lesion and swollen face. The vet was unwilling to even look at it closely saying it might upset the cat! See offered 3 blood work options each at escalating pieces, yet the least expensive was adequate to see if she had an infection. High prices for poor care. Read Less

If you are a pet parent and love ur fur kids , I would highly recommend this place. I have had two incidents where my tiny daschund, Khloe was in respiratory distress. I was a wreck since I had never gone to this place but they specialize in emergencies. From the front desk clerk who was super nice named Bill to the techs who were so gentle with her to the two best doctors. Especially Dr. Christine Bradley  who impressed me so much as she  was so knowledgeable, answered all my questions and knowing how upset I was that  she  personally wrote down information. , Instructions  regarding Khloe.  I also was never rushed like I get at my vets office. Thanks  2 Dr.  Bradley for the wonderful  treatment  & compassion she gave to us and is responsible for our precious  8 yr old pup,  making a complete recovery .  I went to the original location in Cherry Hill but they were in process of moving to My. Laurel  , which I haven't been to yet but if I ever have an emergency in the future it's Red Bank , AL the way. Read Less

Dr. Stacy Bartholomew is the most thorough vet I've ever seen. My Maltese was walking strange/limping and whimpering. I brought her to a "local" vet that we usually go to and they told me it was her anal glands which to me sounded ridiculous but who am I to argue. Nonetheless I was back at the same vet the following day because there was no improvement and after 3 unnecessary X-rays they told me she had a luxating patella and she may need surgery. The following day my dog started not going up and down the steps and we went to Red Bank AH in Mt laurel. Dr. Bartholomew did the most through check up I've ever seen. She said that she thorought the dogs discomfort was actually from a neck sprain. She gave us medicine to help ease the pain while my dog recovers from it (just going to take time) and she was absolutely right. My dog is walking normally and not in pain. I'm going to go here from now on. Read Less

I had to have my dog euthanized unfortunately. The staff were all caring and explained all my options and the procedure. They made this sad day a little better. Additionally they did not add to my stress by charging an exorbitant fee. Read Less

I can not even explain how sad this is that this has happened!!!!! There is no less then 1 The place killed a cat that was brought in as a SAM (a Good Samaritan) it was a stray cat that had been around my home for the past months the and half. Very friend appeared to be a lost pet. We have 4 strays that we care for and this one joined in. After coming home from a vacation we discovered it had its face slashed ( as if it was caught in something like a tight fence or metal can) it was not bleeding and had begun healing at the time of discovery. We had been away for 3 weeks. Our pet sitter was feeding outside cats. So while feeding the cat it allowed me to pet it and touch his face. Again very friendly! We asked the SPCA if they did medical but they said go to red bank, we asked a local pet store they said red bank and on the way in we ran into a animal control officer and he said the animal would be fine. This cat was a sweet stray that we would have kept but thought the medical would be to much and after talking with all the people we felt that red bank would fix it up and it would be adopted out. Which would be better than a life outside in our yard. So we signed it in was told they would examine it and that it would be checked for chip. Again this cat was friendly sweet and easy. I was rethinking our decision to leave it so I called to find out about it 5 hours later. Only to be told it was put down!!!!!!!! Killed when I asked why they said it was not friendly and behaving agitated. It had rabies is what I was told. I said wrong cat that it was sweet and not an issue then they said the vet said the cat was lethargic and acting like it had rabies. I again said no way this cat was friendly and fine except it's face on both sides had the cuts. They then said they had the right since it was a SAM and that it was too late and done. This cat had not even meows in the car ride. He let me pet him and other dogs coming over smell Him in the carrier with no issue at all, no hissing, and no growling from the dogs. If he was sick the dogs would have smelled it and growled. Nothing sweet behaved tired injured cat. They killed it because no one was paying them to care for it!!!!!!! This place is all about the money and did not even take the time to talk with me to find out more about the cat. So sad to have made the mistake to trust them to care for the cat and get it adopted out.Read Less

Dr. Trotter has been our vet for over 9 years. It is so obvious how much he loves animals and treats each patient as if they were his own pet. Wed, our Labrador, Harry had surgery to remove a mass on his side. Worried about his age and the effects of anesthesia and his recovery, Dr. Trotter put us at ease and we knew he was in the best and most capable hands. Surgery went well, biopsy was benign and Harry is home recovering. It is a blessing to have such a wonderful facility nearby and to have a vet like Dr. Trotter and his tech Joann. Read Less

Dr. Chilino is my dogs general Dr. Last night I had to rush Khloe in at 10pm. She jumped off the deck and came up limping. Not a long wait to see Dr. Gallagher. She was very informative and took her time to explain all the options. I was very upset but she was very calming. They really do care about your pet and you. They are more expensive than other places but where can you go when you need to go to the emergency room at 10pm. My family member is worth what it takes. They never push. Read Less

I had to bring my Staffy Woody to the Linwood office Dec. 26th 2016. It was definitely a sad holiday and new year as I had to make that aweful decision to put him to sleep that day. While I had never have had to put an animal down, the staff and vet in this office and on this particular day were truly amazing. The comfort, care, compassion and understanding that they gave me (and my love bug Woody) was so touching and heartwarming and will never be forgotten.. I appreciate the love and compassion I got from you all. Thank you so very muchRead Less

HORRIFIC...THEY LET A VET OF 7 MONTHS RUN THE ER ! WHO IN TURN WRITES A NOTE SAYING MY CAT WAS STABLE. RIGHT ! MY 4 YEAR OLD CAT DIED THE NEXT DAY. I HAVE BEEN A REGISTERED NURSE FOR 25 YEARS AND A PARAMEDIC BEFORE THAT....THIS DOCTOR LACKS THE KNOWLEDGE TO ASSESS AND TREAT SEVERELY ILL ANIMALS. IF A PATIENT CAME ACROSS MY CARE REST ASSURE THEY WOULD NOT AND TO DATE HAVE NEVER DIED BECAUSE A PHYSICIAN, NURSE OR VETERINARIAN IS AND SHOULD BE COMPELLED TO SAVE THAT LIFE NOT SEE IF THE OWNER HAS 401K, PORSCHE OR A POCKET OF CASH. A LIFE IS A LIFE INSURANCE OR NOT. MY PATIENT'S GET WHAT IS NECESSARY NOT WHAT THE STAFF THINKS THEY CAN AFFORD. RIP BURGEY........THE LORD WILL DEAL WITH THE INCOMPETENT DR'S ! TAKE YOUR PET SOMEWHERE ELSE !! 1/17/17 I HAVE NOT RECEIVED ONE PHONE CALL FROM RED BANK AT ALL SINCE THEY LET MY CAT DIE ! NOT ONE CALL ! NO APOLOGY, NO EMPATHY NO NOTHING ! HOPE THE ATTORNEY GENERAL SANCTIONS THE FACILITY AND DR. SHIEDENWOLF BACK TO SCHOOL TO LEARN HOW TO CARE FOR ANIMALS. MY 13 YEAR OLD DAUGHTER WAS ABLE TO SEE THE SMALL BOWEL OBSTRUCTION ON THE X-RAY BUT DR. S TOLD US TO WAIT TILL AFTER 8AM. NO CALLS WERE RECEIVED. Horrific ! 12/17/16 JUST SAW A CAT GET AN ULTRASOUND ON TV...TOOK ALL OF 5 MINUTES ! NO SEDATION ! FAMILY MEMBERS HELD CAT ! TOTAL COST A SQUEEZE OF GEL ! THANKS FOR LETTING OUR CAT DIE ! WE WILL NEVER FORGET ! On the morning of 12/10/16 at 501am I contacted Red Bank about my four year old cat whose vomiting had gotten worse over the past 24 hours. The cat was throwing up biliary secretions. I was instructed to bring our cat in ASAP. We arrived about 30 minutes later and were greeted promptly and cordially. Our cat was weak, not walking well and clearly in pain. I was then told the cost of the initial exam and cost of two abdominal x-rays would be $ 481.00. I agreed and waited. Then Dr. S. called us into the exam room and told my daughter and I that the x-ray would need to be read by a veterinary radiologist who would not be available until after 8:00am. The doctor stated he wanted to give our cat an injection of Cerenia and some NSS for hydration and we could go home. We returned home before 8:00am. Our cat was listless, not drinking and hardly able to walk. I contacted the facility at 12:36pm requesting the results of the x-ray. I was told the doctor was with other patients and she would call me back shortly. At 226pm, after not hearing from Red Barn or any of its doctors, I called again. I was connect with Dr. G who informed me that the medication is making our cat listless and it should resolve in about 24 hours. We stayed with our cat every minute. She appeared to be sleeping comfortably however not eating or drinking with intermittent signs as if something was in her throat. I asked if our cats mouth and/or throat were scoped. The Dr. did not know. We were also told the cats condition was not fatal at this time. The next morning I readied for work. left at 930am kissed my daughter and cat good bye and left. At 1050am I called my daughter to have her check our cat. She went to check her said in disbelief she is not breathing, I told her to shake her a little and my daughter said she is dead ! She's dead! My daughter is 13 years old and our cat was a part us us during a viscous custody battle which left me broke but with FULL custody of my daughter. Animals are an integral part of any home and at times need emergency care but for an EMERGENCY veterinary facility that fails to take the appropriate steps to save any animal regardless of cost should be sanctioned ! Red Bank, although your staff is polite and cordial they failed to take the proper steps to save the life of our four year old cat ! Read Less

Top notch care.  I am a nurse and I can't begin to say enough about the care my dog received here.  My dog became very ill a few weeks ago and had to be hospitalized for a blood transfusion.  All of the doctors and staff were fabulous.  They kept me informed of her progress, and took great care of her, even though I know she wasn't the easiest patient.  Thanks so much for all you did.  I'm happy to say she is home and doing well. Read Less

My family and i just want to thank all the staff and dr lustgarten at the mount laurel location My cat that ive had since I was a toddler got sick very suddenly my family and I went to many different places before coming here all the other places wanted thouands of dollas upfront and they even misdiagnosed her I woke up on xmas eve and I noticed she wasn't breathing right so me and my mom rushed her to your office unfortunately we were unable to save her but you did more than any other place did you even did an untrasound I couldn't have asked for a better place instead of caring about the $$ you were honest that no matter what we could do for her there was no guarantee me and my family just want to thank you from the bottom of our hearts from now on we will be coming here you guys are amazing Read Less

As a human doc. I can vouch for their expertise w/ cats and dogs, I guess. Have been to their Cherry Hill facility for years with 5-6 pets. Beautiful new facility in Mt. Laurel. Rates are not really cheap, though. 24 hr. ER with ER Vets. Usu. fast service. Access to their Tinton Falls facility, which rivals PENN, can be done by their shuttle if need be. Read Less

I used to work here, and when I did I was always so impressed with the medical quality. It made me feel bad for truly sick animals that went to other hospitals that didn't have the luxury of having advanced diagnostic equipment and specialists present. Because of my experiences with the doctors and techs there, when it became evident that my 1 year old dog would need a neurological consult, I immediately knew exactly where I was going to take her. She went to see Dr. Glass, got an MRI, and thankfully it turned out to be something she was born with and can live with just fine. I do take her for her annuals someplace a bit closer to home (since RBVH is a hike for me), but if she ever needs a specialist or we have an emergency, she will always end up here. Read Less

I just want to say I have never seen such compassion. When our beloved 5 year young rottweiler Max was brought in on emergency basis unable to stand or walk for cat scan they treated him with dignity and care like he was their own... When we found out he had cancer on his spine the Dr was straight up forward with us and didn't try to sell us a surgery and give us false hope. With his guidance, we made the difficult snd devastating decision of putting him down. I can't say enough how professional, courteous, and compassionate they all were. We received our baby boys paw ink print as promised a few days later and yesterday a really nice pet sympathy card came with a notice inside that a donation was made on his name to Save US Pets Foundation. I just want to say thank you.Read Less

I've used both the Linwood facility for late at night emergencies, and we have been to Tinton Falls 5 times over the past 6 years to see Dr. Glass, the neurologist. One time was to help my cat, and 4 of those 5 times was to help my dog, who suffers from IVDD, a terrible disk disease that can paralyze and is very painful. This last time, Dr. Glass was able to perform surgery on my boy and help take away the pain from a ruptured disk in his cervical spine. It's only 5 days post-op, but he's already walking and comfortable. Dr. Glass went above and beyond to help my Frenchie, and not just for the MRI and surgery. I cannot say enough good things about their neurology department. Even the front desk staff was amazingly nice and helpful. The only reason I gave 4 out of 5 stars is they are expensive, and their answering service is rude.Read Less

We took our dog here because she got sprayed by a skunk and was foaming and bleeding at the mouth.  I called several 24 Hr Animal Hospitals and the skunk protocol was the same at all of them -- upon arrival, call and a tech will come outside.  The vet & tech came outside and by this time, my dog was no longer foaming at the mouth.  And it turned out the blood was not hers but the skunks.  The vet gave us a recipe to use for a bath & also recommended Nature's Miracle De-Skunk wash.  We stopped at PetSmart on the way home and got 2 bottles (just in case).  Best part -- they didn't even charge me.  Today my dog is fine and it only took 2 baths to get her to smell better again. Read Less

We had to rush our Rottweiler here at midnight due to him having a sudden onset of abdominal distension. Unfortunately due to a malignant tumor on his spleen that caused massive internal bleeding and was fully unaware of even after just having a check up recently at our regular veterinary office( no fault of theirs due to how it was growing) our gentle giant crossed the rainbow bridge. Upon arrival the staff even at that hour was extremely urgent in their care and all efforts towards medical treatment. The staff was very sympathetic and genuine towards our baby as well as our needs, they stayed with me while making the rainbow bridge transition for him. I have worked in healthcare for years and they were truly genuine in every aspect. Read Less

I just put my beloved Nala to sleep with your hospital. After going through this a couple times prior with other pets and other facilities over the years, I just wanted you all to know that I'm very happy with all that happened. You made us all feel cared for in our sad time and were totally a class act and facility. Thank you for making it a little easier to go through this tough time. I will totally refer you to all my friends. Thanks again. Read Less

HORRIFIC !On the morning of 12/10/16 at 501am I contacted Red Bank about my four year old cat whose vomiting had gotten worse over the past 24 hours. The cat was throwing up biliary secretions. I was instructed to bring our cat in ASAP.  We arrived about 30 minutes later and were greeted promptly and cordially. Our cat was weak, not walking well and clearly in pain. I was then told the cost of the initial exam and cost of two abdominal x-rays would be $ 481.00.  I agreed and waited. Then  Dr. S. called us into the exam room and told my daughter and I that the x-ray would need to be read by a veterinary radiologist who would not be available until after 8:00am. The doctor stated he wanted to give our cat an injection of Cerenia and some NSS for hydration and we could go home.We returned home before 8:00am. Our cat was listless, not drinking and hardly able to walk. I contacted the facility at 12:36pm requesting the results of the x-ray. I was told the doctor was with other patients and she would call me back shortly. At 226pm, after not hearing from Red Barn or any of its doctors, I called again. I was connect with Dr. G who informed me that the medication is making our cat listless and it should resolve in about 24 hours. We stayed with our cat every minute. She appeared to be sleeping comfortably however not eating or drinking with intermittent signs as if something was in her throat. I asked if our cats mouth and/or throat were scoped. The Dr. did not know. We were also told the cats condition was not fatal at this time.The next morning I readied for work. left at 930am kissed my daughter and cat good bye and left. At 1050am I called my daughter to have her check our cat. She went to check her said in disbelief she is not breathing, I told her to shake her a little and my daughter said she is dead ! She's dead!My daughter is 13 years old and our cat was a part us us during a viscous custody battle which left me broke but with FULL custody of my daughter. Animals are an integral part of any home and at times need emergency care but for an EMERGENCY veterinary facility that fails to take the appropriate steps to save any animal regardless of cost should be sanctioned !Red Bank, although your staff is polite and cordial they failed to take the proper steps to save the life of our four year old cat !This is day 2 after the death of my four year old cat at the hands of  Dr. S who was left in charge of the VETERINARY ER after receiving his veterinary license in May 26,  2016.  I can't stop crying thinking of all the pain my cat endured the last day of her life ! Read Less

We had to take our chameleon here she was very sick and we had to make a choice put her to sleep or years of pain. Theu sent us a foot and tail print and a card. This by far is the best vet we have visited. They are all so caring and thoughtful. My family and I would like to say thank you soooo much for your kind words and the thoughtfulness of the card really touched our hearts. Was not an easy choice but they did make the process a lot better!!! Thank you from Sally's family Read Less

We had an issue with our 14 wk old black lab puppy in the middle of the night. Rushed her to Red Bank and was blown away. Dr White took her in and starting running tests. Our little girl didn't look like she was going to make it. Dr White and Dr Gaffin took great care of her in CCU and kept us up to speed on what was going on. After 24 hours our puppy started to look and act like a puppy again. what a relief. She spent 2 days at their state of the art facility. Although not out of the woods yet, as she still needs to go back for tests, we feel like she is moving in the right direction all thanks to the Red Bank Veterinary Hospital. Thank you again Dr White and Dr Gaffin for treating our little Maggie like your own. Read Less

Cooper, our 13 year old German Shorthaired Pointer mix that looked more like a Chocolate Lab was a patient here. We are fortunate that we had minimal veterinarian appointments in 13 years as Cooper was a very healthy dog. It was in Cooper's last days that showed us how much Dr. Mary Beth Morgan cared about Cooper, her patient and us, his family. We knew it was time, but needed to get his sisters home from College and Dr. Morgan worked with us and revamped her schedule to fit the small window we had with our daughters home. We knew Cooper would be uncomfortable and out of sorts with a car ride to the hospital and we didn't want his final moments to be in the hospital. Dr. Morgan and one of her team members came to us. We were able to be with him in our home and give him the love and respect he had given us for 13 years. Dr. Morgan explained everything and put us at ease, as much as she could during this difficult time for our family. Cooper left this world with us by his side and with the dignity he so deserved. When Dr. Morgan had pulled up to our house earlier, we noticed her car was one that we used to have and how Cooper loved to stand in the back seat with his front legs on the console so he could stick his head out the sun roof. Before Dr. Morgan drove away with Cooper, she opened the sun roof. Just one more thoughtful gesture that made us smile through the heart ache. Thank you Dr. Morgan. You truly care about your patients and families. Jane, Charlie, Reilly and ReidRead Less

The level of care here is incredibly thorough. The nursing staff's bedside manner is great, they answered all of my questions and put me at ease during my dog's emergency. The Vet was informative and helpful. Ruled out all possibilities to make sure my dog came back home happy and healthy. Becky, the receptionist- incredibly condescending and rude. I felt like everything was an issue to her. She needs a reorientation on patient services and empathy. Overall, good experience. Thank you Dr. Bradley. Read Less

This place is awful. If I could give 0 stars I would. I went here last because my poor dog was sprayed by a skunk. So last night, I took my dog out and while throwing out trash, he ran over to a skunk. I have never actually seen a skunk in my neighborhood but I have heard there are a few around so I didn't realize what it was at first. So after he got sprayed in the face, I panicked and drove him to the old Cherry Hill Red Bank, hoping the new hospital was 24 hour. Nope. I then called Mt Laurel and ask if there was anything closer. Nope. I drove all the way there a and as soon as I walked in, the receptionist made me wait outside. Ok, I get that. We smell, you don't want to stink up the lobby. SHE HAD ME WAITING A HALF AN HOUR OUTSIDE. My dog just got sprayed in the face by a skunk and you made me wait half an hour? Maybe I over reacted about the skunk thing but I've never dealt with a skunk before! At least come and tell me how long it will be! I called AHEAD and you KNEW I WAS COMING. Have a vet come outside and just check his eye or at least tell me that he'll be fine. There was no one else in the waiting area, no other cars in the lot, and no one helping me. I left. I never saw a vet and no one came over to stop me or called to ask how my dog was. I immediately went home and cleaned my dog up. He seems fine but we're still keeping an eye on him.I might have over reacted but I was worried about my dog and I really wanted his eyes checked out. CLEARLY they thought it was not that big of a deal. It would've been much more helpful if they had just calmed me down on the phone and told me to give him a bath, keep an eye on him, and if his eye is irritated then come in. Google told me that. Google was more helpful than this place. Read Less

My dear Maya, a nine year old husky-whippet mix who developed some unusual issues in the past two weeks and I called Red Bank Veterinary Hospital to set up an appointment with Dr. Jenny Scarano, DVM, DACVIM (Neurology).  In the midst of providing intake information, Maya appeared to be having a seizure so I informed them I was coming and hung up the phone.Soon after we were in the Red Bank Veterinary lobby providing intake information when Maya started to have yet another tonic clonic seizure so I alerted the staff who rushed out and took Maya to get a shot of diazepam (valium).We were then taken to an exam room and Dr. Stephanie Wolstenholme, VMD came in to debrief us on what she had discovered.  It appeared to her that Maya was suffering from vestibular disease much as Dr. James Winkler, DVM, MS, DACVS had suggested previously.She was very thorough in her explanation and we were greatly comforted by the information she provided.Dr. Winkler was in the exam room next door as we passed to go to the lobby and he inquired as to Maya's well-being.  I spoke with him, but aware that he was with another patient and family, I kept it brief and moved on to the lobby.Much to my surprise, Dr. Winkler called me as I was on my way home to inquire further about Maya and to see what was going on with her.My experience at Red Bank Veterinary was wonderful.   The staff and Dr. Wolstenholme and Dr. WInkler should be commended for their professionalism, caring, amazing bedside manner and the time they spend explaining procedures, results and providing excellent care for animals. To have veterinarians who have their level of compassion and consideration for worried owners during times of stress is a phenomenal comfort and invaluable.My one other experience at Red Bank was 10 years ago when I had to put my beloved husky-shepherd Pepper down at 3:30 am and that was also the best experience during a horrible time. Read Less

If you ever find yourself in an emergency situation, I highly recommend going to RBVH! I unfortunately had to rush my cat, Toby, there Sunday night (5/29/16) and I have been commending their team ever since! Dr. Nowak,Kristin, and Ana were very knowledge, informative, and compassionate. I'm very grateful I had them by me and Toby's side !! Read Less

Today we rushed our beloved dog to Red Bank Veterinary Hospital. She suffers from congestive heart failure and was struggling to breathe.  They immediately gave her oxygen and made her comfortable.  I am thankful that they saw her at 5:30am and took great care of her.  It is great to have an emergency facility available when you need. Read Less

Seven months ago, I brought my cat Samson to RBVH because I had feared he had a crystal blocking him from going the bathroom and it needed to be surgically removed . Unfortunately my fears were realized and  Dr. Zappacosta told me that my guy needed to have surgery to have this crystal removed. She was very upfront with me about his situation (I caught the blockage early and his bladder was still in good shape) and gave me two option for the surgery. One of the options was to unblock him and keep him overnight on a catheter to make sure he doesn't get blocked again, and the other was to unblock him and leave the catheter on for an hour and then take with home with his prescriptions. The cost difference in these two options was significant (over $1000 difference) and I could not afford to keep him there over night, so I opted to take him home that night.  While the healing process from the UTI was tough on the cat and me, because he needed to pee all the time, I gave my cat the medication and switched to a UTI wet and dry diet for him, and seven months later he has not had an issue since. I felt Dr Zappacosta did an excellent job with Samson, and the followup I received was very professional. She let me know about his bloodwork and checked on his status couple times. I did not have a vet at the time  and she really saved me from what was going to be a bad situation. I feel the cost of the operation was not bad considering it was an emergency surgery and the the quality of the work that was done was very good. Needless to say, she really did an excellent job and I can breath a sigh of relief that Samson has been healthy ever since his visit to RBVH. Hopefully this unblockage surgery is something no pet owner will ever have to go through, but I would recommend RBVH if you are stuck in a bind, or money isn't your main concern. They are really good. Read Less

Today started good, ended badly. Knowing that I live on a fixed Disability Income(Military), I was nickeled and dimed when I got my bill $267 and change: The reason for visit, I thought dog had eye infection in corner and surrounding area. skin cytology - $43.00 Povidone Iodine - $23.50 (I walked back in and handed it to them) Ophth Tonometry(eye pressure $21.00 (never asked me if they could do it) Skin scrapping(between his leg) $21.00 (he has had that done before, but never asked me, just told me that it was done.) For the cost of 1 shot you can get lyme included at the Centennial Animal Hospital on Evesham Road, Voorhees. $31.00 (Rabies) Antibiotics (6) pills $26.40 Dr. Exam $46.00 tax $ 6.69 Grand total: $264.09 This will be my last visit..........................You have lost a Client! Read Less

I was so thankful that I found this place online in a panic last night at 8:30 PM when my little Sadie got some kind of cable wire caught in the back of her mouth around her tooth, which was causing her mouth to bleed and causing her a lot of discomfort. Nothing even remotely bad has ever happened to her before so when this happened I was in such a state of panic and the front desk staff, nurses and doctors were so kind and so good at consoling me, especially the doctor. I wish I could remember her name so I could include it in this review, but she took the time to explain every detail to me and what options Sadie had as far as medication went and a follow up to make sure she healed correctly. I left with a really good feeling from them. The only reason I didnt give it 5 stars is because I found out that any emergency before 8 PM is only $78, where as anything past 8 PM goes all the way up to $140 (and I had gotten there around 8:30). Regardless, I would pay whatever was necessary to ensure that my kitty was safe and healthy, and I had a good experience there. In addition to this, upon telling my mom about what had happened, she told me that this was where she took our family dog, Ricky, when he was attacked by another dog. She said that they were amazing when they brought Ricky in and that they did everything for him possible and he healed great.Read Less

Dr. Meltzer-Driben and her staff were excellent when I brought my cat in multiple times for heart failure. They had what seem like good rates to me. They were very compassionate when I was crying. Yellow cat lasted about 7 months longer with treatment. Thanks for giving us more precious time together. Read Less

I took my dog to my regular vet with a large lump on his head between his eyes. My regular veterinarian took x-rays and diagnosed my poor dog with bone cancer and the out look was not very good for my poor little buddy. When I returned home I decided I wanted to get a second opinion to confirm what my primary veterinarian had told me. I first called the University of Pennsylvania's Veterinary Hospital. I asked the person who answered the phone if I emailed her my dog's x-rays if she could have one of her doctors look at them and see if I should make an appointment to bring him in. The lady on the phone showed no compassion and said no we don't do that but I could make you an appointment. After hanging up I started to research on the internet where I could take my dog and I remembered a couple my friends telling me about Red Bank Veterinary Hospital. So I called their Cherry Hill facility and had the pleasure of speaking to Angelic. I explained the situation to Angelic and she had me email her the x-rays and told me she would get back to me shortly. After a little over an hour I was phoned by Dr. James T. Winkler, DVM, MS, Veterinarian: Surgery. Dr. Winkler was so compassionate when he spoke to me about my dog, although he confirmed my primary veterinarian's diagnosis he was heartfelt while he explained to me what my dogs outlook was. I felt better after talking to Dr. Winkler because I knew in my heart that I had went that extra mile to try to save my pets life. At no time did I ever feel that these people were worried about nothing but money and they never suggested that I make a needless appointment. Dr. Winkler and Angelic my wife and I thank you for your compassion and I will definitely bring any pets we may have to you in the future. Thanks again. Pete LoMonico Magnolia, NJ Read Less

I took Lucy in as an emergency patient on a Sunday night.  Our first visit to RBVH in Shrewsbury.  Yes, it was expensive, but as an emergency visit, I knew it would be.  I have nothing but praise for the way we were treated.  A follow up home visit with Dr Avery and Laura proved to be just as rewarding.  I will be using the at home service from now on.  A call on Monday morning to see how Lucy was doing meant so much to me.  A follow up call from Dr Avery eased my mind completely.  She was ready to answer any questions I had as well as spending time to make sure Lucy was properly taken care of.  Every charge was explained before I aporoved it.  Love you guys! Read Less

I cannot thank Dr. Annear enough for the care he provided to our Pekinese, Codie. We brought Codie in with a ruptured cornea in both eyes and Dr. Annear performed a corneal pedicle graft in each eye with the hopes of saving both eyes. Not only were both eyes saved, but most of Codie's eyesight has returned! His eyes look better than my husband and I ever thought possible! We are so thankful for the attention to detail and care Dr. Annear provided and highly recommend him! Read Less

Pet owner beware! Not cherry hill vet anymore!! No stars for me! Go to garden state animal hospital! I used to go to here when it was cherry hill hospital. Awesome vets. Last experience I had a cat with a infection on his face! I also requested they not treat the cat without me being there! I can hold cat! He is gentle and loving never draws a claw. Without a discussion with me they took my cat in the back room to be weighed! When they brought him back they informed me I can take him home!! They treated cat in the back room! Of which I was very clear on not doing! They also told me I needed to keep cat over night at their facility! I live 2 blocks away! I also had a crate to confine cat! Why pay a hospital bill! This is truly disturbing since it was not life threateningHe had an infection on his cheek?? Just another plot to raise vet bill!! I was furious! The injection of antibiotics they supposedly gave him did not work! I did get my cat treated at another vet and it was perfect! They just opened infection with a small needle and all infection came out! Plus antibiotics were given for a week! Red bank needs to get there act together!!Horrible. I do not trust them to provide the best veterinary care! Read Less

We love Dr. Bradley and have generally received very good care since RBVH took over the Cherry Hill location, However, I am very disappointed with them asking for a 60% deposit this morning for my dog's surgery before they would operate on her. We've been going to this location for the past 20 or so years (think Rosenberg days) and our chart is pages upon pages long with multiple dogs (at times 3 dogs under their care), 4 euthanized dogs, multiple hospital stays, thousands upon thousands of dollars in care, and they insulted me this morning by making me pay them $1,300 upfront before they would even operate on her. I can understand that for customers with limited or no history, but I don't walk out of that place with a bill generally less than $250 - $500 and to ask me for a deposit is shameless and insulting to me. Very bad business practice to ask for deposits from your best customers. Really is a shame that they care more about the dollar than your pet. It's all Red Bank big business and shows we're just dollars and cents to them. So might be time to look for a smaller practice that shows more compassion and understanding then simply caring about the almighty dollar and insulting a very good long time customer.UPDATE: I did complain to their customer relations person and she was very apologetic and said they would talk with their ownership and the front desks to use more common sense in these matters. She told me if it was her office she wouldn't have insisted on the deposit when I questioned it because of my being a long standing customer. They also put their money where their mouth was by giving me a customer loyalty discount on the entire surgical bill. My dog just got her cone off and she is very happy. My issue was never about the care my dogs receive. Read Less

I used to think that doctors were doctors to help people, in this case vets were vets to help animals. I was dead wrong. It's all about MONEY. My dog tends to eat things she shouldn't unfortunately and we've already paid Red Bank $4000 to remove a pacifier from her intestines and another $500 for them to do an X-ray and make her vomit after she ate another one. Not only are these prices outrageous, after paying them almost 5K, they wont do anything without guaranteed form of payment. My dog isn't the brightest crayon in the box, but she's just a puppy. This time she decided to eat a baby bottle nipple. They'd rather your pet die than offer some kind of help for free. I can't afford another $4000 for surgery and their response was simply... "sorry... call the AWA". So now I'm supposed to give my dog away because they won't help, even after all of the money we've given them. Avoid this place if you can. They don't care about your pet, just how much is in your wallet. Read Less

Today we had to put down our cat because he was having a brain seizer or some kind of blood clot which prevented him from walking and they said he was blind.   When We went to this location ,  they took him right to the back room and examined him while we filled out paperwork. We didn't wait that long until the vet came and talked to us of his finding.   In the end, the doctor went over the options on what we can do next and we chose   to put the cat down because there isn't a treatment.  They were Compassion and professional.    The only concern is that I am a little shocked because  they charged 184.00 for level 4 because of Emergency and on top of additional services. Read Less

Thank goodness for this place! It's open 24/7. However, they don't accept new clients so all new patients must be seen on an emergency basis... aka expensive. We came home from brunch on Sunday and my 6 year old dog, Sophie, was not able to walk and collapsing as she tried to walk over to us, so we knew something was wrong. There wasn't really that long of a wait after we filled out the initial paperwork. The vet tech was very sweet as she took down Sophie's vital information. The wait for the doctor, x-ray and the time it took for them to wrap her leg in a splint didn't seem to take terribly long. The only thing I wasn't a big fan of is that I expressed some concerns about the multiple pain medications they suggested. They explained that it was for different kinds of pain, but I have always been wary about taking too many medications. While she was in the back, they told us that they administered both types of pain medication, as well as an anti-inflammatory medicine, and one of them made her sick. Then they had to administer an anti-nausea. Well...had I not just expressed this type of concern? I'm not a doctor though, so I let it go. RBVH is a little more expensive than our normal vet, but they have an entire staff on hand (surgical, etc.) so we didn't need to go through a referral process, which is more convenient. Read Less

During a very difficult time for our family, this facility was extremely efficient, professional and most importantly- very caring. I've never experienced a vet that showed that much empathy toward a pet 'parent'. Dr. Fenimore, in particular, was outstanding on all levels. She and others at this and the Red Bank location were terrific. Read Less

I can't say how thankful I was to have RBVH to go to recently. My cat was unfortunately diagnosed with kidney disease a few months ago and sadly, the day came when I knew she had to be put down. It was a Sunday and my regular vet was closed but they always recommend RBVH so I took my cat in. The front desk team was so caring and compassionate and gave us lots of time with our cat before the procedure. Their tech was very kind as well and I cannot say enough wonderful things about Dr. Zappacosta. She was incredibly caring and so compassionate. It was such a hard day for us but they all made easier to get through it. They also sent a lovely card to send their condolences. Thank you, everyone at RBVH - Cherry Hill! Read Less

This is a long overdue review for the very kind and skilled staff at this veterinary clinic. I came at night about a year ago because I came home to find my cat acting like he was dying on my porch. The ER doctor he saw, who specialized in trauma in animals, eventually told me that he is just a really dramatic cat who had a scratch (a scratch!) and probably pulled a muscle, and we would never find out how.I came into the place crying, and the receptionist was very nice to me. There was a short wait before we got to the exam room, and then they took my cat away to examine him somewhere else. One of the nurses came back to the room to tell me he would be OK after the preliminary exam, since I was obviously so upset. I really appreciated that.At the end of our wait, the ER doctor came in.  He was SO SWEET, and handsome to boot. He was very cheery about the fact that my cat hates vets and probably made the exam as difficult and dangerous for the vet as possible. He obviously really loves animals, even the obnoxious ones. We had a long wait because my cat was admitted at the same time as another cat who had a real medical problem: he had been hit by a car. The vet actually gave us a discount for waiting patiently! That was great, because one thing this place is not is cheap.The care my cat received here was excellent and thorough, and the people were also very kind to me, the anxious pet guardian. I hope I never have to come here again in the middle of the night, but if I do, I'll will feel confident that my cat is in good hands. Read Less