Where to start well I went to work and  my friend had let my dog out to go to the bathroom at 9am.. for some reason he forgot to let him in and went to work. My dog was out all day and stayed around the house , then around 3 he must of wondered  off and a gentleman called so this places animal control was called to get my dog by the state police.. I had noo idea, I came home and couldn't find my dog I was worried sick hes NY best friend. I called a few places then the police who told me this place had picked up my dog which I was so relieved. When I got there let me tell you I dont need to be treated like a horrible dog owner or piece of trash when  something wasn't my fault.. these people ought to be ashamed of themselves for giving me a hard time about why my dog dosnt have a leash on or who let's there dog freely out with none around.. I explained to them and still just an attitude.. places like this should watch what they say and how they treat ppl.. lastley if your miserable on what you do maybe you should quit your job.. who treats people so nasty especially when my dog is my most important thing I have.. Read Less

Not a full hospital. Don’t risk anything other than vaccinations and flea and tick medication. Dr Roerig is probably fine for most dogs and standard vet care, but his carelessness and dismissive attitude toward my concerns resulted in or contributed to our Pug's death. Prior to a standard dental procedure, I asked about different anesthesia dosages and protocol for this breed and was waved off. I should have researched it more myself and gone with my gut feel because there are special precautions fo pugs per Tufts U and other well trained vets. She in fact did die, almost immediately on receiving the anesthesia. Tufts University has published a gradual process to allow time to react for emergencies and to properly intubate. It was a heart breaking lesson. He tried to claim she had a preexisting condition but had to back track because of the normal result of the blood test....from the blood test I had requested before the procedure, not him. He wasn't even going to give her the test, which other vets require. That should have been my cue to run. Afterward, I saw the room where the procedure is done and there is NO monitoring equipment. It’s NOT a hospital. It’s a place to get your pet weighed and vaccinated. Period. Read Less

Very competent veterinarian with no nonsense communication for those who want that. For some family members the bedside manner may not be top notch. But after about two decades after moving to the area and taking care of close to 10 of my families dogs and cats combined health needs, I have been very satisfied overall. Read Less

Everyone is very nice, including Dr. R, but my mini-poodle almost died after we came for a visit. Went in because she had diarrhea for almost 24 hours. He did a cursory exam, and proclaimed she must have parasites. No fluids or anti-emetics given. Sent me home with antibiotics and a anti-parasitic. Not 2 hours after we got home she began vomiting and was very very ill. I rushed her to the 24-hour emergency vet where she was put on an IV and kept for 2 nights. She almost died from Hemorrhagic gastroenteritis (which is a common serious ailment for mini poodles) A doctor of vet medicine should know this. No follow-up from Glen Gardner, even after Crown vet let them know what was going on. Never going back. Read Less

They are all fantastic. They took care of my little ferret during many days and were always honest about everything. I could visit my ferret every single day and they would be happy to let me do it. They really are into this for the animals and not for the money.Read Less

I just wanted to take a moment to thank Glen Manor Veterinary Hospital and Dr. Roerig for saving my cat yesterday!! This past Sunday, my cat started acting weird and I noticed his tongue sitting differently in his mouth. Over the next few days he started drooling and his breath was becoming terribly foul. I tried looking in his mouth but didn't see anything wrong. I finally decided to call Glen Manor on Wednesday morning. The receptionist/vet tech said that since they didn't have an open appointment available, I could drop my cat off that morning and they'd keep him all day. She said that when the doctor had time between surgeries, he'd examine my cat. They kept me updated all day and I was even able to visit him around lunch time to see if they had an answer. The receptionist/vet tech was beyond accommodating and I felt she sincerely cared about my cat! They said that the doctor's initial exam didn't show anything out of the ordinary but they suggested he stay until later that night and they would pull some blood if necessary. They asked me to call in around 6 that evening for an update. When I called that night, Dr. Roerig got on the phone to let me know the mystery was solved! He said a rubber band (one of the bracelet loom rubber bands) was wrapped around my cats tongue super far down his throat!! It was cutting off circulation to his tongue and actually dug holes into him.. He said it could have been very serious if the band hadn't been found as soon as it did. He still kept my cat over night for observation and to give him antibiotics. I was able to pick him up tonight and my bill was way less than I ever expected!! I could not be more thankful for Dr. Roerig and his amazing staff!!! Thank you so so much!!!Read Less

They took great care of my Chinchilla Bonnie. Doc figured out why he had a lump the size of a small egg.....took a month but Doc never gave up on him :-D Now my Bonnie Boy is home ..happy. ..n healed. Once again he's hanging with his sister right where he belongs. .. Thank u all for taking such good care of him. ... Read Less

I moved 1.5 hrs away and I can't find any vet like him. He will give you alternatives before opting for surgery. My cat tore his ACL and he said give him 6 weeks of bed rest to see if he heals and sure enough he did. My vet before him would have said surgery right away. He is definitely in it for the animals and not the money. He is very knowledgeable. Read Less

I took my very sick Basset Hound to Glen Manor Veterinary Hospital and Dr. Roerig and He saved his life. The doctor was very professional, actively listened to my dog's history, explained things in detail to me and my seven year old. Was kind and compassionate to animals and humans. The staff all work as a team and are very helpful. I can not say enough positive things to describe how happy I am with Glen Manor Veterinary Hospital. Read Less

I have taken all my cats to Glen Manor Animal Hospital. The service and staff are caring and professional. I have had to put a number of pets down through the years, and have been given incredible compassion and understanding for my huge loss. I love Dr. Roerig. Read Less

I like Dr. Roerig, but have gone to another vet since. I just felt like he forms an opinion of what is wrong with the animal and won't budge from that opinion. I know my dog and when something is not right with him and "it's just an off day" doesn't work for me. The office is good at getting you in when there is an emergency, and everyone there is friendly. He is great with the animals and doesn't rush you out. Read Less