While the Animal Infirmary is very convenient living in Hoboken and they've helped in an emergency situation with my dog, I was very disappointed with how things went down in one specific aspect the l... Read More
While the Animal Infirmary is very convenient living in Hoboken and they've helped in an emergency situation with my dog, I was very disappointed with how things went down in one specific aspect the last time we were there. My dog has been suffering from pancreatitis for the past few days, was on a strict bland diet, and had just had an allergic reaction, so he was there being treated. He is allergic to wheat and other foods so we are super careful as he'll blow right up from eating certain things. I had been sitting there waiting and had to use the bathroom, so a tech had offered to watch my dog in the room. I come back and she had fed him a large treat. He had literally been on an IV the day before, throwing up, unable to keep things down, barely eating. For someone to just give him and not ask but knowing the circumstances was not cool. The doctor came in as I was also walking in and saying to the tech, "Um, he can't eat that - he's allergic to it and is on a strict bland diet" and she said, "Well don't worry, his steroid shot for his allergy will counteract it." The tech apologized and left, but I just feel it was super unprofessional on both ends, knowing full well my dog was in there for an allergy attack and had had pancreatitis over the weekend. In general, we use this place because it's convenient, but have been disappointed by the clinic aspect (where you can never get/request the same doctor), etc. For the premium they charge, it's unfortunate that they don't have the same standards. Overall the staff is very friendly, but I do feel like they love to push their chemical-filled prescription dog food regardless of what's in it. We'll continue to come here for the basics - shots, fecal stuff, etc since we're close by -- but Secaucus Animal Hospital is where it's at. Read Less