I've been there several times since i got my puppy. Â the puppy had his 2nd shots and everything that followed at this vet. Â they are very nice and i liked them a lot at first, but after dealing with t... Read More
I've been there several times since i got my puppy. Â the puppy had his 2nd shots and everything that followed at this vet. Â they are very nice and i liked them a lot at first, but after dealing with them several times since that first visit i have realized that not only are they a rip off, they will try to charge you multiple times for the same thing. Â first example. Â when i had him in for the initial vet visit and 2nd round of puppy shots, they said a stool sample was included with the initial visit and gave me a container for the stool. Â when i brought the stool sample back on my next visit, the front desk, and front office manager said they charge $40 for lab fee and that lab fee isn't included in that first visit. Â i paid the $40. Â when i went back for another visit, i questioned the vet about this. Â she told me that everything in regards to the stool sample was included. Â i told her that they charged me $40 for it. Â her response was that i wasn't supposed to be charged. Â i asked for my money back, and never got it. Â nor was i given a straight answer when i asked for it.second example. Â my puppy was getting these tiny red dots all over his legs and belly that would bleed from him scratching them. Â i called and made an appointment to see vet. Â i was charged for a visit, as expected. Â when the vet saw my pup she scrapped his skin looking for parasites and test results came back clean. Â i was told it was a form of a rash that puppies get and was given an antibiotic, which i was also charged for as expected. Â a month later i called and said the spots haven't gone away and was told to come back in. Â when i came back in with the pup, they charged me for another visit, scrapped the skin to check for parasites (test came back clean), and put the pup back on antibiotics for a longer period of time, which they also charged me for. Â as stated in example one, i brought a stool sample in. Â a couple weeks later i thought that maybe my puppy still had worms and i called the office, asked to speak with a vet, and told him about the possibility of him still having worms. Â vet said that a follow up visit was free of charge and that i'd only have to pay for the medication. Â this was reasonable and made sense, but made me ask why i was charged for a second, or follow up, visit when i came back in because of the red spot/rash my pup had that didn't go away after the initial visit and end of prescribed medicine that was given. Â he said that i should not have been charged. Â i was never given a penny back when i asked the front dest for my money back.third example. Â getting back to the rash. Â needless to say, the spots, or rash, never went away. Â i never went back in because i was skeptical about their procedures and diagnostics. Â after a few more weeks of my pup still having these spots, which started bleeding again, i asked a random lady that i was talking to at a pet store (not an employee) and she immediately, without hesitation or doubt, stated that my dog had a food allergy soon as she saw the spots. Â i took that into consideration and asked someone that worked there and they said the same thing. Â i did some research and read the same exact thing on the internet when i compared pics online to the spots my dog had. Â i was back at the store buying a few things and saw a lady that represented one of the food brands and asked her about the spots, she too said it was food allergies. Â a week ago i was at the animal clinic in hillside getting my dog neutered and when picking up my dog, the vet assistant brought these spots to my attention stating that they were food allergies and instructed me to change food to a grain free product. Â i did this and within a week, the spots started to disappear, they are almost gone and it's only been one week. Â i'm bring this up because i have to wonder why so many people, random pet owners, random pet store employees, and a vet assistant had all immediately stated with 100% confidence that my dog had a food allergy causing these spots when 2 vets at boulevard vet, who have extensive schooling and years as vets, didn't know what a common person knew. Â it seems that they must've known but made money in their improper diagnostic by charging me for multiple visits and the medication. Â they would've made no money by telling me to change his diet. Â it's very odd that a professional doesn't know something so many common, less educated people knew. Â i should be given a refund for the 2 prescriptions i paid for as well. Read Less