I had the absolute WORST experience here. I brought my 8 month old puppy to see Dr. Wineberg for a check up. This was her first official vet visit and we just wanted to get the shots that she still ne... Read More
I had the absolute WORST experience here. I brought my 8 month old puppy to see Dr. Wineberg for a check up. This was her first official vet visit and we just wanted to get the shots that she still needed and a routine check-up of her ears and such to make sure she was okay. She also was very itchy and pulling the hair out of her hind legs due to how itchy she was so we also wanted them to look at her legs and hopefully give us a topical cream that would help subside her discomfort and give us an idea what the allergies might be from. Well, that's what we intended.I arrived 15 min. early as requested and filled out standard paperwork. The office seemed very cold and unwelcome- as if this is just strictly business and there is no true love for animals here. After waiting, my dog was weighed and guided into a small examination room. The nurse we had was a complete... ahem... "female dog". Not only did she try and pressure me into spaying my dog, which I was not only not interested in but also was not here for, after we strictly told her that we were not interested, she rolled her eyes and told us that if we didn't my dog would get breast cancer. My "No thank you" remained. She stormed out of the room. Five minutes later, she opened the door and tossed a packet at me about how my dog was going to get all of these cancers that would eventually lead to her death and said "here. Read up on what happens when you don't spay your dog" and walked away. Despite her extreme unprofessional behavior, I stayed because I was looking forward to seeing Dr. Wineberg because he is a family friend of ours. Unfortunately, I never saw him. Instead of Dr. Wineberg, we got Dr. McWilliams which was the absolute worst veterinarian and PERSON I have ever had the displeasure to meet. Funny enough, he isn't even listed on the damn website as a vet. He came in and we asked where Dr. Wineberg was and he ignorantly spat "You aren't getting him. You scheduled with me. /I'M THE DOCTOR/." He proceeded to not even check my dog's temperature, check her ear, or anything to check her health. He checked her heartbeat, but I knew that was normal because I listen to it all the time. After criticizing us about our dogs diet (which is fine I don't mind. Everyone has different opinions) he went to give my dog her shot. My dog was completely calm- she is not a violent dog once-so-ever. She loves making friends- but then he insisted we draw blood to check for heart worms. I said fine and he went to get the needles. Mind you, he never washed his hands once which I was not okay with. He pricked my dog not once, but twice, which instantly stressed out my dog. She was upset but still remained calm but it was obvious she was anxious and was eager to leave. He did not help us with her itching issue, just a discussion of what might be the cause. We then asked if her nails were too long because her nails are black and it can be hard to see where the quick was. They restrained the dog and he began to cut. Almost immediately, my dog began howling and salivating at the mouth as he cut nail after nail too short. He drew blood on at least three nails. For someone who "has 19 years experience", as said by him, why can't he even cut a single nail? He blamed my dog saying that there was blood not because he can't cut her nails, but because her blood pressure was high. Well I guess so when you hurt her! My blood pressure would be up too! My dog left bandaged and very upset.As we left, we received heartworm mediciation along with tick mediciation because fleas and ticks love to hang out in our backyard. The receptionist told us that there was a promotion and that we were receiving 5 tubes of the flea/tick medicine for the price of 4. I went to sit down and she called me back and said "I have bad news...the promotion is over. Sorry!" and took the extra tube back. $200 later and I paid him to not only hurt my dog, but for a horrible experience for myself and my puppy! AVOID!! Read Less