I really like the the Little Silver Animal Hospital. Sweetie and I have been going here for about ten years. Since Sweetie is a very healthy furry baby, we haven't had to deal with any serious health... Read More
I really like the the Little Silver Animal Hospital. Sweetie and I have been going here for about ten years. Since Sweetie is a very healthy furry baby, we haven't had to deal with any serious health issues (knock on wood), but if something serious did happen, I would trust Little Silver Veterinarians to properly explain the issue, provide me with our options and treat Sweetie accordingly. I also like the way LSAH sends me emails, texts or postcards to remind me when various tests and shots are due. The staff are friendly, organized and caring people. I would give my overall experience with Sweetie's care a solid "A".In terms of the boarding facilities, I personally have not had a perfect experience. There is definitely room for improvement. I have friends that love the LSAH boarding facilities and friends that feel the boarding facilities are just so-so. I agree with the latter. When the office is open and people are there to observe what is going on, I think the pets are well cared for. Unfortunately, when the office is closed, some of the people tending to the pets are not very good at all. I hope it's just a case of one bad apple, but I had a few issues and then actually caught an employee lying to me about Sweetie's care and boarding facilities. The person definitely was not working at that job because they love animals, it just seemed like a low paying, temporary job for them. I stopped using the boarding facility after that. As I said, there is definitely room for improvement. One strong recommendation I have, is that the vets/owners of LSAH install cameras so they can observe the pets and employees who are at LSAH during the off hours. I give the boarding facility a solid "C". I don't use the groomer, Lisa, so I can't comment on that part of the business.I hope my review is useful. Read Less