Nicole Guerrieri

17 Mar 2023

REPORT

I've been taking my pets to NVH for 20+ years, but sadly the place has degraded in service, cleanliness and expertise. Prior to the pandemic, I would only ever see Dr. Bladek because he was extremely ... Read More

I've been taking my pets to NVH for 20+ years, but sadly the place has degraded in service, cleanliness and expertise. Prior to the pandemic, I would only ever see Dr. Bladek because he was extremely knowledgeable and caring. When you walked into a new room, it still smelled like cleaning agent and there was usually a sheen on the table after being freshly wiped. Emergency services were handled quickly and efficiently. I knew it was more expensive than other services in the area, but I was willing to pay that for Dr. Bladek and the "state of the art facility" they built. However, since 2020, and Dr. Bladek's retirement the place has gone to pot. (And that's a kind word, I'd like to use a different one.) In October, I brought my dog who had been having seizures in for an emergency check up. He was peeing uncontrollably and walking in circles. I called the front desk to let them know I was outside and wanted to check in but couldn't because I didn't want him to urinate all over. The woman who answered suggested I grab a urine sample while I was out there. "With what hand?" I asked. "I'm talking to you and holding a leash with the other." Then, she thought she might bother to get up and bring me a collection kit. After we came inside and checked in, I noticed a blood smear on the front desk as we sat for 2 hours in the lobby. We were put in a room that had fingerprints all over the doors, stains on the walls, the table had other animal hair on it and the floor looked like it had not been swept let alone washed because my dog found something interesting he kept trying to lick off of it. After waiting another 20 minutes, I went out and asked if they had an idea when the doctor could see us. They guessed another 2 hours. They told me it was because the single doctor serving emergency services was in surgery. My dog was feeling better so we left. This is not the first time this has happened. I have multiple examples where we've waited hours to be seen for an emergency. How is that emergency care? They are happy to charge you an emergency fee but only keep one doctor on staff to service all emergency cases as they rake in the cash and don't keep a clean facility. Oh, and that blood smear on the front desk? It was still there 2 months later, when I came in for something else. My latest issue is with the intestinal bacteria my cat picked up while undergoing an emergency dental procedure. As a result, he's had chronic diarrhea for 3 months. After running a bare minimum fecal test and finding nothing, they suggested a special diet, which also didn't work. He never had intestinal issues and this occurred immediately after bringing him home from the dental, so I had a feeling it was not just "IBS" as they suggested. I've been transferring all of my pets to Fredon Animal Hospital, and he was the last. I brought him there once, they offered to run a more extensive fecal exam, found the issue and he is currently under their care. I hope a new emergency facility opens up in Sussex County because it's unfortunate that we have to be subjected to this dirty, overpriced and understaffed facility. It's a shame to see the way it has changed. Read Less

Chris A.

23 Jun 2019

REPORT

Waited there for two hours and never saw the doctor. Finally walked out. Will go to my own veterinarian in the morning. At least it wasn't a severe medical emergency.

Dana A.

22 Apr 2019

REPORT

I originally came in for my bunny Oreo . Who has been acting very strange and I just rescued her from unfriendly people who didn't know how to take care to her so there for she was sitting in her own ... Read More

I originally came in for my bunny Oreo . Who has been acting very strange and I just rescued her from unfriendly people who didn't know how to take care to her so there for she was sitting in her own crap and pee that led to infection. So I called them for pricing and they sounded so nice over the phone . But when we actually got into the room they brought in a vet nurse who was very sarcastic and rude . My question were not being met at all . He tells me "the things I'm telling you are the things the doctor is gonna tell you so do you really wanna see her" in my response I say yes I really do wanna see the doctor. He walked out as I'm furious . Then the doctor walks she was the sweets lady at first recommended me to an exotic pet place for further steps sends me home with anabiotic for her infection and sent me home . My bunny was doing good for a day or so then started to have seizures all night long turns out they gave her the wrong meds . Baytril is ment for cats and dogs now rabbits . So the next morning I went Hamburg amazing people and vet over there and prices are descent. I had to put my rabbit down due to the meds they gave me . Even got an second opinion from that vet saying that wasn't smart . NEVER GO HERE EVER !! Read Less

Air K.

7 Apr 2019

REPORT

$140 for euthanization because of "emergency hours" on Sunday when you are open 24 HOURS? Don't support. The world is full of greed and this further exemplifies why people are so selfish.

Alyson

1 Feb 2019

REPORT

I would never ever bring my dog to this animal hospital again. The care he received was inexcusable. He went in throwing up and came out throwing up. I spent $1500 for absolutely no answers. I brought... Read More

I would never ever bring my dog to this animal hospital again. The care he received was inexcusable. He went in throwing up and came out throwing up. I spent $1500 for absolutely no answers. I brought my dog to a different vet and he has never been better. He has recovered and got the proper Care, no thanks to newton animal hospital. The practice manager is so concerned about her image she has wrote shameful things in response to my review. Basically calling me a liar and just saying false things. Truly disgusting. They should focus more on the care of their patients. I have heard nothing but horror stories about this vet, I found out myself how true they are Read Less

Debbie F.

22 Nov 2018

REPORT

Sunday, 09/23/2018 my 12 week old Siamese kitten required emergency care since 2 days prior he stopped eating and drinking and was quite weak.Darlene Fletcher of Newton Veterinary Hospital (NVH) proce... Read More

Sunday, 09/23/2018 my 12 week old Siamese kitten required emergency care since 2 days prior he stopped eating and drinking and was quite weak.Darlene Fletcher of Newton Veterinary Hospital (NVH) proceeded with the examination and an X-ray was ordered. Neither the "radiologist" nor the "doctor" could determine the cause of the kitten's symptoms. We were told that "kittens are resilient and he should bounce back in a few days". In a few days, by Wednesday, 09/26 we were seen by our regular veterinarian who looked at the X-ray taken at Newton Veterinary Hospital and declared it was OBVIOUS that BOTH of the kitten's kidneys were EXTREMELY ENLARGED. The body was shutting down; that not even an operation at this juncture could guarantee a good quality of life so that left us with no other alternative but to have the 12 week old kitten euthanized.The hundreds of dollars I spent at Newton Veterinary Hospital is of little consequence. My concern lies in the TOTAL LACK of professionalism and care received at Newton Veterinary Hospital.*Money spent at Newton Veterinary Hospital ONLY buys beautiful facilities* Read Less

User 1.

16 Sep 2018

REPORT

Came here once my dog was very ill and vomiting unfortunately not near my usual vet so had to go to them as they are 24 hrs. Altho a little out of the way they seemed nice on the phone but when I came... Read More

Came here once my dog was very ill and vomiting unfortunately not near my usual vet so had to go to them as they are 24 hrs. Altho a little out of the way they seemed nice on the phone but when I came in the receptionist was very cold. The Dr didn't seem to have time to answer my questions and cut me off as I spoke. After $700 bill!! my dog had blood in her stool (which she never had before) which was from the medicine when I called the receptionist told me was normal??! and I should keep giving the medicine said the blood should stop ... Needless to say it didn't when I called again I wanted to speak w the Dr directly and was told the Dr was on vacation and no one else was avail to talk to me and I would have to come in. Was told the emergency dr would call me back no one ever did. WORST vet experience of my life. I will never go back there again. Read Less

deirdre s.

14 Jul 2018

REPORT

We were on vacation, and our dog was attacked by another dog. We came to this hospital because according to Google it was the closest one that was open 24 hours. The vet and his assistants took excell... Read More

We were on vacation, and our dog was attacked by another dog. We came to this hospital because according to Google it was the closest one that was open 24 hours. The vet and his assistants took excellent care of our pet. I know emergency vet visits can get pricey so we have pet insurance for that reason. We figured the visit would cost us $400 and it did. While I am bummed about the cost, I am very thankful that we found a place with a kind and caring doctor on board. The vet took the time to put our minds at ease after treating our pet and he also took the time to carefully explain next steps. It was appreciated! Read Less

Donna Luna

7 Jul 2018

REPORT

Based on our family's experience, I would NOT trust Newton Veterinary Hospital with the care and safety of my pet. Their negligence was deplorable. They lied about procedures being done and contradict... Read More

Based on our family's experience, I would NOT trust Newton Veterinary Hospital with the care and safety of my pet. Their negligence was deplorable. They lied about procedures being done and contradicted themselves. It was so confusing and frustrating dealing with them. Their service was extremely unprofessional. I really worried about my dog's safety while she was there with them on emergency. We will never go back. Oradell Animal Hospital has been a much better experience. I hope this helps. May 2018 Read Less

Christina Estrada

29 May 2018

REPORT

I took my dog there for an injury inside her mouth with possibly something worse because she was not drinking or eating, acting very lethargic and drooling heavily. We got there at 7:30 and waited ti... Read More

I took my dog there for an injury inside her mouth with possibly something worse because she was not drinking or eating, acting very lethargic and drooling heavily. We got there at 7:30 and waited till 2 in the morning before they offered to take her for the night. This was not the biggest issue I had, I have worked as a vet tech so I was patient and understood that emergencies happen, however it would have been nice to be given updates. The following day is where I had major issues. I was waiting for them to do a simple procedure on my dog the entire day but they kept giving me the run around, telling me my dog was the next one up or that they were setting up the procedure now, only to keep on waiting. Also I stressed to several techs and receptionists that I wanted my dog to have fluids since she was going on a whole day without food or water and yet it didn’t get done till I picked her up at 8 that evening! At that point it was beyond ridiculous. It felt like because my dog was not dying right then and there, she was not a priority and therefore being neglected. The people there were nice and I’m giving them the benefit of doubt that they were trying to do their best but the lack of action and miscommunication caused a very unpleasant and stressful experience. On top of all that, an actual vet never once spoke to me in person about the care of my dog. It put into question whether they did anything at all for my dog. I pray I never have to go through something like that again and that they take my review to heart because I’m not the type of person who gets mad easily. Read Less

Angelynn Rittweger

18 May 2018

REPORT

I love this place. Everything I've done there with our pets has been great. We've used the overnight service, the hospital stay, the grooming and the regular care. Next we're going to try the doggi... Read More

I love this place. Everything I've done there with our pets has been great. We've used the overnight service, the hospital stay, the grooming and the regular care. Next we're going to try the doggie day care. They love my pup (almost) as much as I do. Highly recommend! Read Less

Kimberlee Winner

14 May 2018

REPORT

On 5/10 I had to bring my 14 yr old pup Pebbles here for their emergency services. My husband and I were scared and in my heart I knew this was most likely it. I had called ahead to let them know I wa... Read More

On 5/10 I had to bring my 14 yr old pup Pebbles here for their emergency services. My husband and I were scared and in my heart I knew this was most likely it. I had called ahead to let them know I was coming and I was in such a state that I kinda freaked out on the lady who answered the phone (and yes I did apologize later) but she handled it with professionalism and grace. (Thank you!!!) When I arrived the staff was waiting for me, door open to take Pebbles in right away to find out what was happening. The doctors and staff here are TOP notch folks. The entire time we were updated on both her condition, tests they were running, how she was feeling, and how much everything was costing. They were very thorough...and when it came time to let her go they made it as easy and gentle as possible. The Rainbow Bridge room they have created made things easier for all involved and it allowed us to grieve alone and for as long as we needed. When we were done, there was a side door that we exited so no one could see our tears and grief. It was truly special that Pebbles left this world in peace and serenity and I truly can't thank this team at Newton Vet Hospital enough. STELLAR group of human beings with immense compassion! VERY clean! Read Less

Todd Hooker

20 Mar 2018

REPORT

This is the best place in Sussex County, hands down! Awesome vets, great grooming and boarding staff, and our 14 month old Staffy loves going to Doggy Daycare at Newton Vet. Our Yorkie also gets the ... Read More

This is the best place in Sussex County, hands down! Awesome vets, great grooming and boarding staff, and our 14 month old Staffy loves going to Doggy Daycare at Newton Vet. Our Yorkie also gets the best grooming services form Laurie and her crew. Highly recommend, wouldn't go anywhere else. Read Less

Jennifer Cranmer

18 Mar 2018

REPORT

I had to bring my dog in on a Sunday morning. We barely waited at all, they had him fixed up in no time. They were friendly courteous and amazing. Highly recommend.

Nicole Cooper

24 Feb 2018

REPORT

My dog goes there for everything (grooming, day care, boarding, and medical care) and he loves it. If coming in as an emergency you may experience a wait, but there is usually a good reason. If a c... Read More

My dog goes there for everything (grooming, day care, boarding, and medical care) and he loves it. If coming in as an emergency you may experience a wait, but there is usually a good reason. If a critical case comes in they take precedence, which I am thankful for. If the shoe was on the other foot then you would be grateful also for the priority that is provided. Scheduled appointments are 99% of the time prompt. Time is taken to fully explain care that needs to be taken and if you call afterwards with questions they do not hesitate to answer them. Thank you for the excellent quality of care that you give my dog. Read Less

Its Me

15 Jan 2018

REPORT

Newton Vet Hospital is an excellent place to have your pet cared for. The vets and techs are professional, the place is clean, the service is good, and the prices are reasonable. My dog actually LIKES... Read More

Newton Vet Hospital is an excellent place to have your pet cared for. The vets and techs are professional, the place is clean, the service is good, and the prices are reasonable. My dog actually LIKES going to the vet, to see the people he knows there. We have been taking him since he was a puppy and we have taken our past dogs there too. I consider myself lucky to have vets that take care of my dog as well as he deserves. Read Less

Claudia L.

7 Sep 2017

REPORT

They treat you well only if you got the money. My eleven-years-old beagle was treated for her pain in her joints and when I needed more pain relief nobody was able to send the prescription to the phar... Read More

They treat you well only if you got the money. My eleven-years-old beagle was treated for her pain in her joints and when I needed more pain relief nobody was able to send the prescription to the pharmacy. How they can say that they are 24 hours available when the doctor never responds your phone calls or when her secretary did it finally, it was twenty seven hours later. I will never take my dog to that place anymore. Read Less

Katelynn M.

18 Jun 2017

REPORT

Not a terrible facility but extremely pricey. I had some issues with this hospital before, but I do know people who love it and never have issues. The doctors are nice and informative and the vet te... Read More

Not a terrible facility but extremely pricey. I had some issues with this hospital before, but I do know people who love it and never have issues. The doctors are nice and informative and the vet techs are very sweet and helpful. It is the only hospital open 24/7 which is nice to know. I wish I had more nice things to say, but my recent experience with my cat left me with a bad taste. However, I took my other cat here a few years ago to have a growth looked at and removed. Everything went very well, but again it was very pricey. Sometimes you will be given a quote and other times you will not. All in all I wouldn't defer anyone from coming to this hospital, but I will be taking my cats elsewhere. Read Less

Rob G.

16 Jun 2017

REPORT

My sister took her cat to this place. They gave her a steroid which caused heart failure and now we have to put her down. When we called to ask for help we were given attitude and told very rudely tha... Read More

My sister took her cat to this place. They gave her a steroid which caused heart failure and now we have to put her down. When we called to ask for help we were given attitude and told very rudely that there were risks but we weren't told of risks before and why give steroid for hair pulling? No answers just rude non caring staff wanting more money to even look at her again. Will NEVER trust a fur baby with them again. Read Less

Brooke Pasake

29 May 2017

REPORT

We have been going to them forever and wouldn't want anyone else for our 6 dogs. One of Norfolk Terriers was in the intensive care unit for over 21 days, we were sure she was going to pass, but the ca... Read More

We have been going to them forever and wouldn't want anyone else for our 6 dogs. One of Norfolk Terriers was in the intensive care unit for over 21 days, we were sure she was going to pass, but the caring and hardworking individuals there gave her constant love and attention and she miraculously pulled through and lived to 13 years old. At another time, we brought 2 week old puppy from our litter during emergency hours because something was seriously wrong with her. The emergency vet thought she had glaucoma and had to immediately be put under (especially scary because she was the size of my hand), and have the eye removed. After seeing an eye specialist after the surgery, he said the emergency vet did exactly what she was supposed to do and did an excellent job of it. We love these vets and are so grateful for all their hard work. Read Less

Zorik123

17 May 2017

REPORT

24 Hours means that surgery can be performed in 24 Hours or more after pet admitted. Timing is totally up to Hospital. We called and tried to schedule surgery yesterday but were told that the surgery ... Read More

24 Hours means that surgery can be performed in 24 Hours or more after pet admitted. Timing is totally up to Hospital. We called and tried to schedule surgery yesterday but were told that the surgery is on First Come First Serve basis with plenty of doctors available. I was there at 7:00 P.M. In a large and friendly facility several polite people talked to me without major progress ( payment , weight , etc, etc). Finally I left dog at 9:00 PM ( 2 Hours later!!!) and was promised that surgery will start very soon and the only reason for delay could be admittance of other animals in a critical condition. We did not expect a lot of night gun violence to pets in the area and expect that "soon means soon". Every couple Hours my wife called to the hospital and heard that surgery will be done soon. We were nervous because there was chance of cancer according to personnel in Newton hospital. At 5:00 A.M. they told that there will be no surgery until "who knows when" because there only one night doctor who was ill and left hospital. They expect now that surgery will be done around 3 PM when new shift of doctor/s appear. But they can't commit to any particular time. We were puzzled : either neighborhood is really violent to pets and they arrived wounded in groups or doctors tend to be sick and leave shift often. How Vet cannot guarantee time of surgery in 24 Hours span - it beats me. Again, the hospital is huge with name of 10 vet doctors on a wall. We took dog back in the morning. After such mistreatment Newton hospital still treat to charge me for "whatever was done already". I do not know what they mean under this statement. Definitely not the facts that poor dog's condition became worse after spending night in pain in unfamiliar place , my wife was not sleeping all night worry about dog condition and waiting for a call from doctor with surgery result. In any case we arranged surgery in another location. Talked to doctor( not to football team of technicians) who was listened to us and had time to look at our dog. By the way, blood test made by Newton hospital was not accepted by another location. Newton even could not do this simple thing right. Read Less

Steven S.

17 May 2017

REPORT

The trick is in statement 7/24. Nobody guarantee you anything. Could be in a day, could be in 10 days. Your pet not entitled to treatment by any time soon. Ton of people there but hard to see a doctor... Read More

The trick is in statement 7/24. Nobody guarantee you anything. Could be in a day, could be in 10 days. Your pet not entitled to treatment by any time soon. Ton of people there but hard to see a doctor. Three person at the desk in the evening , but you need to search yourself for a water for your pet. If you find good. If you do not - who cares. As far as you sign bill. Read Less

Kathryn Kula

13 May 2017

REPORT

Between veterinary care, boarding, and grooming, one location meets the needs of our dogs. When our dogs were boarded last year, and one was injured, they kept us up to date on his condition and did ... Read More

Between veterinary care, boarding, and grooming, one location meets the needs of our dogs. When our dogs were boarded last year, and one was injured, they kept us up to date on his condition and did everything they could to keep him comfortable. This year, our Yorkie was diagnosed with pancreatitis, and the hospital services bright him back to health and back home quickly. Read Less

Ehab Mahmoud

15 Apr 2017

REPORT

awesome experience. Brought my dog in there who doesn't like going to the vet. Everyone was so friendly and treated us right. Nice, clean facility, spacious, and QUICK. They don't leave you waiting fo... Read More

awesome experience. Brought my dog in there who doesn't like going to the vet. Everyone was so friendly and treated us right. Nice, clean facility, spacious, and QUICK. They don't leave you waiting for a long time with your pet. they immediately came and serviced us.. Thank you Newton Veterinary Hospital for making our trip to the vet a pleasing one.Read Less

chazz zone

12 Apr 2017

REPORT

everything about them is money. No regard to pets health. They took my 15 year old cat in back for 2 minutes,,didn't examine and came about with an bill for 800.00 for "tests". i afforded 500.00 for b... Read More

everything about them is money. No regard to pets health. They took my 15 year old cat in back for 2 minutes,,didn't examine and came about with an bill for 800.00 for "tests". i afforded 500.00 for blood tests, was told dehydrated , took home and cat died 2 hours later. This is a hospital? Anybody with common sense and a brain in their head should run elsewhere. These procedures are promoted by their owner with no real animal sympathy. I dealt with vets that looked like they came over from their dairy queen jobs to work their. I f you have money to throw away, go to the track. In a perfect world , this building would be converted into another quick check. And its not just me, in the wide range of people i deal with, i'd say 90 % agree with me. Read Less

Bobby C.

19 Mar 2017

REPORT

NEVER NEVER NEVER! I hope to God I never have a emergency and have to bring my pets here cause unfortunately I had that experience once a few years back and that too was terrible. ZERO compassion for ... Read More

NEVER NEVER NEVER! I hope to God I never have a emergency and have to bring my pets here cause unfortunately I had that experience once a few years back and that too was terrible. ZERO compassion for a owner who just brought in a pet and had to make the difficult decision of putting our pet down. Don't get me started on the grooming dept !! That's a whole other disaster!! They really have a "I DONT GIVE A SHIT ATTITUDE"! Not acceptable. If it's at all possible, I'll never give this so called animal hospital any business ever again. Read Less

Barbara S.

2 Mar 2017

REPORT

I will never bring my pet here ever again. Your pets are just dollar signs to these people. While I do appreciate the actual vet who helped my dog, the rest of the staff care more about money then the... Read More

I will never bring my pet here ever again. Your pets are just dollar signs to these people. While I do appreciate the actual vet who helped my dog, the rest of the staff care more about money then the well being of the animals. I was charged for things I never asked for and things I specially said no to. They definitely give off the "if you loved your pet, you'd pay this amount" vibe. Absolutely horrible experience. I have an amazing vet but unfortunately my dog's issue happened after hours. Read Less

D Goode

26 Feb 2017

REPORT

They have changed - were good - not anymore - came in happy and healthy for grooming and one of our two dogs left very different (won't eat, no bladder control and now wears a diaper) - paid $500 more... Read More

They have changed - were good - not anymore - came in happy and healthy for grooming and one of our two dogs left very different (won't eat, no bladder control and now wears a diaper) - paid $500 more for answers and still no help. Our once healthy dog is still very sick. You can judge the quality of a company when they refuse to own their problems. Read Less

Tom Carmin

22 Feb 2017

REPORT

Visited Newton Vet Hospital 2/17/2017. We had been going to a vet in central NJ for cancer treatments for our dog. After explaining our situation and making an appointment, we were told that they cann... Read More

Visited Newton Vet Hospital 2/17/2017. We had been going to a vet in central NJ for cancer treatments for our dog. After explaining our situation and making an appointment, we were told that they cannot help us and sent us back to Red Bank. We paid $400 to be told that they cannot help us. They did take bloodwork and urine that could have been done at Red Bank for almost half the price. The office manager, Karen, was extremely rude on the phone. We felt deceived by their web site. Karen said that, "they are not Red Bank." Their web site appears that they are a full-service animal hospital, capable of handling everything. They don't even stock the cancer medicine that our dog needs and had to order it that same day from Red Bank. Karen the office manager also told me that she was not willing to meet me in the middle and that they "provided a service" despite that service being subpar. I wish we had known this prior to going. They seem to be very greedy and not willing to make the customer happy. They lost any hopes of us being a future client. I'll travel the hour and a half to Red Bank.Read Less

Tom B

22 Feb 2017

REPORT

Visited Newton Vet Hospital 2/17/2017. We had been going to a vet in central NJ for cancer treatments for our dog. After explaining our situation and making an appointment, we were told that they cann... Read More

Visited Newton Vet Hospital 2/17/2017. We had been going to a vet in central NJ for cancer treatments for our dog. After explaining our situation and making an appointment, we were told that they cannot help us and sent us back to Red Bank. We paid $400 to be told that they cannot help us. They did take bloodwork and urine that could have been done at Red Bank for almost half the price. The office manager, Karen, was extremely rude on the phone. We felt deceived by their web site. Karen said that, "they are not Red Bank." Their web site appears that they are a full-service animal hospital, capable of handling everything. They don't even stock the cancer medicine that our dog needs and had to order it that same day from Red Bank. Karen the office manager also told me that she was not willing to meet me in the middle and that they "provided a service" despite that service being subpar. I wish we had known this prior to going. They seem to be very greedy and not willing to make the customer happy. They lost any hopes of us being a future client. I'll travel the hour and a half to Red Bank. Read Less

Tom B.

22 Feb 2017

REPORT

Visited Newton Vet Hospital 2/17/2017. We had been going to a vet in central NJ for cancer treatments for our dog. After explaining our situation and making an appointment, we were told that they cann... Read More

Visited Newton Vet Hospital 2/17/2017. We had been going to a vet in central NJ for cancer treatments for our dog. After explaining our situation and making an appointment, we were told that they cannot help us and sent us back to Red Bank. We paid $400 to be told that they cannot help us. They did take bloodwork and urine that could have been done at Red Bank for almost half the price. The office manager, Karen, was extremely rude on the phone. We felt deceived by their web site. Karen said that, "they are not Red Bank." Their web site appears that they are a full-service animal hospital, capable of handling everything. They don't even stock the cancer medicine that our dog needs and had to order it that same day from Red Bank. Karen the office manager also told me that she was not willing to meet me in the middle and that they "provided a service" despite that service being subpar. I wish we had known this prior to going. They seem to be very greedy and not willing to make the customer happy. They lost any hopes of us being a future client. I'll travel the hour and a half to Red Bank. Read Less

Frank V.

16 Jan 2017

REPORT

This is the place to take your pet if he or she is in distress.Our experience has been great with them. They are caring and attentive and knowledable.NVH has probably saved the lives of two of our do... Read More

This is the place to take your pet if he or she is in distress.Our experience has been great with them. They are caring and attentive and knowledable.NVH has probably saved the lives of two of our dogs over the last ten years.They are a bit expensive but what is not nowadays. Read Less

Deborah Bifulco

10 Dec 2016

REPORT

We've been taking our pets here for 15 years. They've helped us welcome new pets into our home, and also been with us when it's been time to say goodbye. The staff, from the reception to the vets to... Read More

We've been taking our pets here for 15 years. They've helped us welcome new pets into our home, and also been with us when it's been time to say goodbye. The staff, from the reception to the vets to the techs treat out beloved pets as if they were their own. Thank you! Read Less

Tracy M.

9 Dec 2016

REPORT

Wonderful doctors and staff. They have always taken great care of my pets and are open 24/7 for any sort of emergency.

Linda Justesen

13 Nov 2016

REPORT

I've always had a positive experience at this vet hospital. I like the fact that when I make an appointment I can ask for the veterinarian I wish to see. I feel their prices are above average, but I... Read More

I've always had a positive experience at this vet hospital. I like the fact that when I make an appointment I can ask for the veterinarian I wish to see. I feel their prices are above average, but I realize it is because they are a 24 hour a day hospital and there when you need them in an emergency. It is always very clean and the vet techs are very nice to the dogs. Read Less

Laurie D.

24 Oct 2016

REPORT

Stay away from this place. The doctors are incompetent and have no compassion whatsoever! I brought my cat in who was very ill. They said she was critical but proceeded to do $800 in testing right bef... Read More

Stay away from this place. The doctors are incompetent and have no compassion whatsoever! I brought my cat in who was very ill. They said she was critical but proceeded to do $800 in testing right before she died in my arms. They did nothing to help her and wasted my time and money. I will never trust them with any of my beloved pets again. I only posted one star because I couldn't post a review without at least one star. I would have posted zero!!! Read Less

Tami Kennedy

18 Oct 2016

REPORT

Newton Hospital is the very best hospital that I have ever been to. I brought my baby to them and they diagnosed him with cancer. They treated his cancer to the very end. After two surgeries, they ... Read More

Newton Hospital is the very best hospital that I have ever been to. I brought my baby to them and they diagnosed him with cancer. They treated his cancer to the very end. After two surgeries, they helped me say goodbye to him. Not only did they help him, but they helped me. Since then, we have had other family members that have needed their services. They treat us like family. I am honored and proud to also call them my family. Thank you SO much Newton Veterinary Hospital!!! Read Less

Julia C.

26 Jul 2016

REPORT

What an amazing Vet hospital. We recently had to put down our dog and the technicians and staff were respectful, kind, and very helpful. They gave us ample time with our pet, thoroughly explained exac... Read More

What an amazing Vet hospital. We recently had to put down our dog and the technicians and staff were respectful, kind, and very helpful. They gave us ample time with our pet, thoroughly explained exactly what was going to happen, and didn't give us a hard time about anything. They made a really horrible experience one that we can look back on and cherish the last moments we had with our pet. Thank you to everyone there, and my family and I truly appreciate all of your help in such a time of need (on a Saturday afternoon). Read Less

Sherry V.

23 Jul 2016

REPORT

My dog was stung by a bee on her paw. I made a paste of baking soda and water and worked it into her pad. She relaxed and all seemed to be fine. About an hour later I looked at her and her lying on th... Read More

My dog was stung by a bee on her paw. I made a paste of baking soda and water and worked it into her pad. She relaxed and all seemed to be fine. About an hour later I looked at her and her lying on the couch and her eyes and muzzle were swollen and she was looking lethargic. I rushed her to NVH and they took her right in. Two shots later and the swelling is reducing. The tech and doctor who cared for my dog were awesome and compassionate. They kept me informed and were quick to react to my pets needs. My girl is feeling better and on the mend. I will definetly use their services again!! Highly recommend. Read Less

B D.

11 Jul 2016

REPORT

Went to them and they made a list of things I would need to board my dog, however, when we got there they said she did not have all her shots. Of course, instead of trying to make some type of accommo... Read More

Went to them and they made a list of things I would need to board my dog, however, when we got there they said she did not have all her shots. Of course, instead of trying to make some type of accommodation, they sent us home.Have never heard any positives about this place, especially about their callous attitude, their quick fix of "putting it down," and their desire to charge an inordinate amount of money for little care. However, I figured I would give it a shot anyway, unfortunately, this experience only confirms the rumors and tells me that this is not the place to take any pet. Read Less

Debbie Devenny

15 May 2016

REPORT

My first experience with Newton Veterinary Hospital was a true emergency at about 7:30am before my regular vet was open. My 8lb Yorkshire Terrier was mauled by an 80lb Shepard mix while I was at the o... Read More

My first experience with Newton Veterinary Hospital was a true emergency at about 7:30am before my regular vet was open. My 8lb Yorkshire Terrier was mauled by an 80lb Shepard mix while I was at the other end of the leash. Certainly the worst day of my life. I brought a huge hunk of fur with me that had been left in the road not knowing whether or not it could be reattached. Minnie was all stitched up across her back, around her neck and down a leg. She needed to spend a few days at the vet and I could come visit her any time 24 hours a day. After she came home I needed to go back for daily bandage changes for a month as she healed. After a month she had a type of skin grafting called Z-plasy. Minnie went on to live another 10 extremely happy years and was one of the greatest loves of our life. Newton Veterinary Hospital saved her life!!! And we will never go to another vet!!! We couldn't possibly have higher praise for their knowledge, compassion and care of our dear little friend.Read Less

Raven An Dubh

14 May 2016

REPORT

My animals have been treated at NVH for at least twenty years. The care given has always been excellent, and the staff shows true concern for the well-being of my pets. The fact that they maintain an ... Read More

My animals have been treated at NVH for at least twenty years. The care given has always been excellent, and the staff shows true concern for the well-being of my pets. The fact that they maintain an animal Blood Bank is wonderful, and I am honored to have been a participant in this program. I think one of the better ideas they have has is to have a "Quiet Room" in which one may have a final farewell with one's pet. It is a peaceful room, aimed to create as calm a setting as is possible at such a time. There is also a door leading directly outside, so that one need not go through the waiting area after the ordeal. I am eternally grateful for the service I have received there, and will continue there as long as I have a "Fur Family" to be cared for. Read Less

Kimet Vukel

14 May 2016

REPORT

Angel (my 6 yr old husky lab - femaile ) is a patient of Newton Vet Hospital. Everyone (doctors, techs, and staff members) are all great. You can see that they truly care about Angel and take really... Read More

Angel (my 6 yr old husky lab - femaile ) is a patient of Newton Vet Hospital. Everyone (doctors, techs, and staff members) are all great. You can see that they truly care about Angel and take really good care of her. They're professional, friendly, very knowledgeable, and they have always try to make Angel's visits there comfortable, quick and painless. Angel loves saying hello to her canine friend when there. The Well Care program is great. The hospital is conveniently opened 24/7. There is always someone on call. Read Less

Mariann A.

2 May 2016

REPORT

Don't make your pet suffer dont go to this place. I was just there in 4/30 at 1 am with my dog who was in pain when i got there the doctor took at look at her and noticed it may be a dental issue and... Read More

Don't make your pet suffer dont go to this place. I was just there in 4/30 at 1 am with my dog who was in pain when i got there the doctor took at look at her and noticed it may be a dental issue and gave her 4 shots and about 15 mins of her time and a bill of 385.00 to only having to go back hours later with my poor dog still in so much pain this is now 5 am to have the doctor give her a shot for allergies FOR 48 DOLLARS at no time of this 2 visit did they offer to take a xray of my dogs mouth even after she said it was a dental issue so it now Sunday morning still my dog is crying in pain i call ANIMAL HOSPITAL OF SUSSEX COUNTRY the vet there who rush over to meet me on a Sunday took full x ray's and gave her the right amount of pain med's to get her comfortable and set me up for my Maggie to be in surgery that following morning at 7:30 where she is now recovering Don't make your pet suffer go elsewhere Read Less

Linda Lippylulu

20 Feb 2016

REPORT

I will never ever bring a pet here. I know many people think this place is amazing but I WITNESSED their treatment of a friend and her cat that almost seemed like extortion and definitely was medical... Read More

I will never ever bring a pet here. I know many people think this place is amazing but I WITNESSED their treatment of a friend and her cat that almost seemed like extortion and definitely was medical incompetence (or fraud). They MISDIAGNOSED and almost killed the cat, not to mention the financial stress and trauma on my friend. She was told so many things were wrong with her cat from a bladder tear that without $9000 surgery (which they couldn't even do--they are not a specialized surgery center--would have had to go to Oradell for the surgery) the cat needed to be euthanized because all systems were failing. She went to be with her "dying" cat for euthanizing only to find him perky and happy and clearly not on death's door. She got her cat out of there, brought him to a regular hometown vet who diagnosed your classic cat UTI with possible bladder stone blockage which was already resolved. Since then I have heard of 3 other cases--2 of misdiagnosing cancer and one other person who felt totally ripped off by upcharging. If you have an off hours emergency, try your regular vet first, then go to Fairfield's 24 hour Specialty Emergency Animal Hospital. I've had a few emergencies with my own pets and know good veterinary care when I see it.Read Less

Jessica Granzen

15 Feb 2016

REPORT

*** PLEASE TAKE A MOMENT AND READ***** Absolutely terrible terrible place to take an animal. My cat had a uti and was almost put to sleep because i could not come up with over $3,000 on the spot for "... Read More

*** PLEASE TAKE A MOMENT AND READ***** Absolutely terrible terrible place to take an animal. My cat had a uti and was almost put to sleep because i could not come up with over $3,000 on the spot for "exploratory surgery". My cat was with my mom in nj while i was in new york so i dealth with everything over the phone. I was told if i could not come up with the money my cat would probably die and that i should just give them permission to euthanize him right then and there. Thank god something told me to just let him go on his own and they told me all they could do was keep him on fluids until he died. My mother went there the next morning to be with him when they euthanized him and when they brought him in the room he was PERFECTLY FINE! My mom called me and could not go through with it. I was on speaker phone with the very rude and nasty vet saying that she has other things to do and she needs to get this over with. I said not to kill him that he needs a proper diagnosis because he has made a complete recovery overnight with only fluids. They would not release him to my mother until they had full payment of over $1,200 (all they did was a blood test and gave him fliuds) i had given them my cc info but was waiting for the payment to clear. They ended up calling the state police on my mother for non payment when they knew what was gping on. As soon as we could get him out of there we took him to a trusted vet who was MORTIFIED that they even suggested to put the cat down. He kept him for 6 days to monitor him and do blood work and care for him to make sure he was absolutely perfectly fine. Which he IS! He's alive and doing perfectly fine! thank god i went with my gut instinct and did not euthanize him that night! ( that cat was only 4 years old also!) please never bring your animal here! Money hungry killers!!!! Harsh, but i love animals and they dont deserve to die for money!Read Less

Jessica G.

15 Feb 2016

REPORT

** PLEASE TAKE A MOMENT AND READ*****Absolutely terrible terrible place to take an animal. My cat had a uti and was almost put to sleep because i could not come up with over $3,000 on the spot for "ex... Read More

** PLEASE TAKE A MOMENT AND READ*****Absolutely terrible terrible place to take an animal. My cat had a uti and was almost put to sleep because i could not come up with over $3,000 on the spot for "exploratory surgery". My cat was with my mom in nj while i was in new york so i dealt with everything over the phone. I was told if i could not come up with the money my cat would probably die and that i should just give them permission to euthanize him right then and there. Thank god something told me to just let him go on his own and they told me all they could do was keep him on fluids until he died. My mother went there the next morning to be with him when they euthanized him and when they brought him in the room he was PERFECTLY FINE! My mom called me and could not go through with it. I was on speaker phone with the very rude and nasty vet saying that she has other things to do and she needs to get this over with. I said not to kill him that he needs a proper diagnosis because he has made a complete recovery overnight with only fluids. They would not release him to my mother until they had full payment of over $1,200 (all they did was a blood test and gave him fliuds) i had given them my cc info but was waiting for the payment to clear. They ended up calling the state police on my mother for non payment when they knew what was going on. As soon as we could get him out of there we took him to a trusted vet who was MORTIFIED that they even suggested to put the cat down. He kept him for 6 days to monitor him and do blood work and care for him to make sure he was absolutely perfectly fine. Which he IS! He's alive and doing perfectly fine! thank god i went with my gut instinct and did not euthanize him that night! ( that cat was only 4 years old also!) please never bring your animal here! Money hungry killers!!!! Harsh, but i love animals and they dont deserve to die for money! Read Less

Lee Ann Swenson

25 Jan 2016

REPORT

We have a large number of pets, including 4 huskies and several cats, as well as a farm with large animals. So we have ongoing veterinary care needs! Newton Veterinary Hospital is the primary caregi... Read More

We have a large number of pets, including 4 huskies and several cats, as well as a farm with large animals. So we have ongoing veterinary care needs! Newton Veterinary Hospital is the primary caregiver for our dogs, and we take advantage of the great wellness care package that provides an economical service for their basic care. Some important advantages to Newton Vet is the 24-hour emergency services, which we have used several times, and a compassionate and qualified staff. Of particular note is Dr. Brasch, who has provided us with expert guidance and care on several very difficult cases.Read Less

Karen Gaynor

23 Jan 2016

REPORT

Very positive and accommodating. New clients are greeted at the door and a picture is taken of your pet, which is presented to you in a lovely frame, to take home. How can you not love an animal hosp... Read More

Very positive and accommodating. New clients are greeted at the door and a picture is taken of your pet, which is presented to you in a lovely frame, to take home. How can you not love an animal hospital that is staffed 24/7 and provides grooming services and shopping all in one pet-centered facility? The wellness program is unique. I don't believe I have heard of this in any other animal hospital. The wait-time is short. In the previous facility where I was taking my dog, I waited as long as an hour to see the vet. I'm very happy I switched and would highly recommend Newton Veterinary Hospital. Read Less

Henry Levine

4 Oct 2015

REPORT

The people at Newton Veterinary Hospital took loving care of my 2 former cats CoCo and Miko through their illnesses and their final hours. They not only had compassion for the patients but also for h... Read More

The people at Newton Veterinary Hospital took loving care of my 2 former cats CoCo and Miko through their illnesses and their final hours. They not only had compassion for the patients but also for human family members. They now take care of the needs of my Muffin with the same compassion shown previously. I highly recommend their services. Read Less

Elizabeth B.

10 Sep 2015

REPORT

My 12 year old mini poodle Jake had a grand mal seizure on Labor Day, he was given wonderful and kind care from the people at the desk who greeted us to the vet tech (I am sorry I didn't get her name)... Read More

My 12 year old mini poodle Jake had a grand mal seizure on Labor Day, he was given wonderful and kind care from the people at the desk who greeted us to the vet tech (I am sorry I didn't get her name) and Dr Spitz the Veterinarian. Read Less

Geno Hanretty

11 Jul 2015

REPORT

You saved a family members life. Thank you for being kind and compassionate and taking care of my girlfriends daughters dog. Dispite being hysterically crying and being upset from getting yelled at a... Read More

You saved a family members life. Thank you for being kind and compassionate and taking care of my girlfriends daughters dog. Dispite being hysterically crying and being upset from getting yelled at and Noone helping the animal at the fredon animal Hospital staff, you took the time to render immediate car to a dog that was struck by a car and saved his life. THANK YOU to your wonderful doctors and staff. Read Less

Veronica P.

27 Apr 2015

REPORT

HORRIBLE! Waited 3 hours to be seen. Vet was extremely arrogant and tried to force us to have x-rays done that were 100% NOT needed. If you love your pet DO NOT SEND THEM HERE.

Sherri Faber

8 Mar 2015

REPORT

Good morning Newton Veterinary Hospital. I would like to say thank you for the services you gave my Mini Schnauzer Colby Faber, he had emergency surgery a couple years ago for bladder stones, you we... Read More

Good morning Newton Veterinary Hospital. I would like to say thank you for the services you gave my Mini Schnauzer Colby Faber, he had emergency surgery a couple years ago for bladder stones, you were there for him when his vet was closed. He also had a few groomings done in your facility. We had him stay in your doggie bed and breakfast in 2012, we were told he had a really good time and the girls there were amazed how crazy he would get for his treat fresh carrots which he loved. My boy Colby Faber passed 3/5/2015 due to kidney failure. The hardest decision my husband and I had to make his prognosis was about a week. Read Less

Shawn N.

24 Jan 2015

REPORT

Unless you have a good credit score I wouldn't bring a pet to this hospital. They would not even look at my sister's dying dog because her credit rating was bad.

Cate F.

31 Dec 2014

REPORT

I have a long haired cat that was recently groomed at the clinic. The options for grooming were either a brushing or a lion cut. If I merely wanted her brushed I would have done that myself so I opted... Read More

I have a long haired cat that was recently groomed at the clinic. The options for grooming were either a brushing or a lion cut. If I merely wanted her brushed I would have done that myself so I opted for a lion cut that cost me $74 and made my cat look terrible. Not only that but the groomer also cut some of her whiskers on the right side of her face (I didn't notice this til I got home)!! The groomer should have more than two options for grooming cats because the lion cut is certainly not for any cat and my cat looks terrible. I will not get my cat groomed at this place again because of both the expensive cost (it took them less than an hour..an it showed) and the outcome. Read Less

Tracy Jean

30 Dec 2014

REPORT

I wouldn't take my dog anywhere else. The entire staff is wonderful, caring and helpful! Dr. Bladik is extremely kind and gentle when working with your pet. He is also one of the most knowledgeable a... Read More

I wouldn't take my dog anywhere else. The entire staff is wonderful, caring and helpful! Dr. Bladik is extremely kind and gentle when working with your pet. He is also one of the most knowledgeable and skilled veterinarian! Read Less

Liz A.

12 Oct 2014

REPORT

Where I live they have a Veterinary clinic its so dirty smells people are not friendly at all.my dog got her shots in the same spot the next day she woke up with a hug lump every went back again I bee... Read More

Where I live they have a Veterinary clinic its so dirty smells people are not friendly at all.my dog got her shots in the same spot the next day she woke up with a hug lump every went back again I been taking my dog to Newton they so clean very nice cares about animals, My dog sunshine was very small loving dog one day she stopped eating drinking water sleeping all day the 3 day her back legs would give up still not eating any way after 4 days took her to NJ . V. Hospital took her blood found cancer she never has a bump they were nice give me extra blanket for my dog we had to put her sleep with the angels soon I will be getting her ashes I would bury my dog in the yard other animals will eat her I love this place find them to be reasonable in price, you have a chance if you feel the cost is too much my dog was worth the money why she hardly got sick so add up all the years you never took your dog for a illness Newton Animal Hospital bless you all. have other dog they were fantastic only cost me $500.00 the whole year because she was a puppy do you know how much that would have cost you for every shot or appointment is was included. Now my sunshine is resting in peace the song you are my sunshine will always be in my thoughts I give her a good life Read Less

Dave G.

6 Sep 2014

REPORT

Way too expensive for veterinarians who practice questionable medicine. Found things on my invoice that my pet never received and their answer, "Oops, we made a mistake." Yeah, that "mistake" almost ... Read More

Way too expensive for veterinarians who practice questionable medicine. Found things on my invoice that my pet never received and their answer, "Oops, we made a mistake." Yeah, that "mistake" almost cost me $90! Their staff is poorly trained and cannot answer basic medical questions (but they can try to talk you into getting your dog's teeth cleaned!). After spending $100's there and THEN being told to take my pet to a specialist or "wait and see" because after 3 days they "don't know what's going on" - I won't be going back. I would rather drive to a REAL VET HOSPITAL WITH REAL DOCTORS.Use a local vet for vaccines and routine stuff - they're much cheaper and more personable. Use Newton Vet when you want to throw money away. The owner of Newton Vet is a showman selling snake oil. Read Less

Christine DeBlock Lyasko

10 Jul 2014

REPORT

Wonderful! Thanks Dr. Bladek for always taking such great care or us!!!

Rev M.

9 Jul 2014

REPORT

My chihuahuas (5 of them) received excellent care even BEFORE they were an emergency hospital. TLC abounds. I am now in the Poconos, but chose the hour + drive to Newton instead of 20 minutes to a loc... Read More

My chihuahuas (5 of them) received excellent care even BEFORE they were an emergency hospital. TLC abounds. I am now in the Poconos, but chose the hour + drive to Newton instead of 20 minutes to a local hospital when we had an emergency. (2 yrs ago) primo care and caring for my lil boy. Tonight, freaky behavior from my lil girl, a LONG informative, intense call with Julie. Time, she gave me time and expertise. Love them! (They love and care about their patients!) Read Less

They S.

31 May 2014

REPORT

horrible experiance...owner trains staff to bilk customers out of every nickle and dime before they even look at pet. BEWARE...they take pet in room without you and come out with exorbitant estimate. ... Read More

horrible experiance...owner trains staff to bilk customers out of every nickle and dime before they even look at pet. BEWARE...they take pet in room without you and come out with exorbitant estimate. I know of two people who had worked there and left because of their uncaring sadistic practices. i've heard horror stories firsthand. ..They're worse than some puppy mills. Read Less

Darlene Mull Keller

28 Dec 2013

REPORT

Thank you to everyone for taking care of Duncan and being so kind when we had to let Duncan go to Heaven! When I get another pet your place is the only place I will go to!

Nancy Kushnick

25 Nov 2013

REPORT

The are the best!! So glad I found them!!! My 4 pups are in good hands!!!

jacob.schuessler.7

18 Aug 2013

REPORT

will never go back my dog was hit by a car no internal bleeding just a very bad broken leg set him on the table set up an IV made us sit in the waiting room for a long time to the come to us and say t... Read More

will never go back my dog was hit by a car no internal bleeding just a very bad broken leg set him on the table set up an IV made us sit in the waiting room for a long time to the come to us and say this is what we need to do it will cost$ 3562.90( at that price we were considering putting the dog down) for them to take xrays, pain meds one night stay in the there icu the iv and for his leg to be put in a cast. oh also they dont do payments they want half when you walk in and the other half when you are dune but they had no problem trying to get us to open a pet medical credit card turns out they dont even start until you put half of the payment down and the rest in full at pick up (was able to talk them down but not much) they then told me they would need a dogie orthopedic surgent to rebuild his leg and would need to spend the next week there the accident occurring on a Sunday night and it being the only 24/7 animal hospital had no choice. on Monday morning i called my vet Sam castamore in Augusta right up the road from this animal hospital saw him he spent over an hour just talking to us giving us his recommendations he recast-ed my dogs leg because it turns out the hospital used a cast that was to small for my dog and wasn't really helping i was able to take my dog home on Monday thanks to sam as i was getting ready to walk out it ended up costing 300 dollars and he said i can pay him the next time i come in only wish this didn't happen on a sunday will never return to the Newton Veterinary Hospital Read Less

beezerluver

18 Feb 2013

REPORT

Thanks to the amazing staff at this emergency clinic, my dog is alive today. My sighthound bloated and his stomach twisted 360 degrees. His spleen was twisted and needed to be removed too. I live a ha... Read More

Thanks to the amazing staff at this emergency clinic, my dog is alive today. My sighthound bloated and his stomach twisted 360 degrees. His spleen was twisted and needed to be removed too. I live a half hour away and called ahead to tell them I was coming in with a confirmed bloat case. They had the operating room ready when we carried him in the door. They took him from our arms, right to the operating table. My dog didn't have minutes to spare and they did everything they needed to do. Their professionalism, skill, care and speed at treating my dog is the reason he survived. I'm forever grateful to them for saving my best friend. Read Less

tina_nj

10 Nov 2012

REPORT

I completely disagree with anyone who says this place is driven by money. I have been a loyal client for 15 years, way before they had the big office. They recently introduced a yearly fee that incl... Read More

I completely disagree with anyone who says this place is driven by money. I have been a loyal client for 15 years, way before they had the big office. They recently introduced a yearly fee that includes all well care for your dog. It includes many unlimited free services. I have this for my 3 dogs. We have and 6 surgeries done at the facility and they were all done incredibly well. We had a dog get ill and need to be put down this year and they were amazing during the process. We had our two Minpin puppies spayed with laser surgery and they were home the same day. I drive over 45 minutes to get there (scary when there is an emergency but worth it) and there is a vets office right on the street where I live. Bottom line is owning a pet is a privilege, you don't have to have pets! I wish more people took into consideration the costs of owning a pet, then there would be far less abandoned pets! Dr. Bladek & Dr. Schnieder are AMAZING I also find all the techs very knowledgeable and helpful but most of all EVERYONE there is extremely caring! You can't fake that! Read Less

bobmandy2

23 Mar 2012

REPORT

I was at this vet today for the first time with my Shiapoo Mandy. We used the emergency line at 6am this morning. Mandy had fallen down a flight of stairs. The staf advised me that it was ok to brin... Read More

I was at this vet today for the first time with my Shiapoo Mandy. We used the emergency line at 6am this morning. Mandy had fallen down a flight of stairs. The staf advised me that it was ok to bring her in asap. They told me it would be $108 wich at first i thought was high but it didnt seem I had a choice cosidering the next available vet was down the shore. So when we got there they imediatly brought her in the back and took all of her info. A short while later the vet came out stating that Mandy had no broken bones and that she seems to have just sprained her leg. The assistant went over an estimate that was too high for me. They allowed me to sign up for credit careing that covered the whole thing. They gave me 6mo no interest too. :) So when Mandy came out she had a pink bandage with hearts on it and seemed to be happy after the pain medication. I was so pleased with all the staff and how they cared for Mandy and my wife and I. I will be changing to this vet asap ! Read Less

petloveralltheway

28 Dec 2011

REPORT

If I had the ability to provide this facility with less than one star- that is definitely what I would do. My cat is currently undergoing treatment at this facility. I agree that there are necessari... Read More

If I had the ability to provide this facility with less than one star- that is definitely what I would do. My cat is currently undergoing treatment at this facility. I agree that there are necessarily extra charges associated with emergency care- we took our cat on Christmas night- however the way the charges are presented is completely unprofessional. I dropped off my cat with a life threatening condition and had no choice but to wait as they prepared my 'estimate.' The estimate contains a low figure as well as a high figure. My initial low figure was approx. 2200 and my high figure was approx 2900. After reviewing this estimate I asked for options stating I wanted to make the right decision but this was expensive for us. Another tech came into the room and crossed off six or seven line items from the original estimate stating those items weren't really necessary. This left me with a low figure of 1100 and a high of 1700- a very large difference from the original. It made me contemplate how I would have just paid the original estimate amounts had I not asked. The updates we were given daily regarding our pet's status were really good but I still could not shake that money is the motivating factor for this animal hospital. Most of the staff are courteous and seem professional but I would honestly say that if you can go elsewhere- definitely do. You'll save money and have peace of mind. Read Less

harriett698

31 May 2011

REPORT

I just went to this vet recently & had a great experience! I used their emergency services & was pleasantly surprised. My dog Rascal is a cranky old man & got into a scuffle with a groun... Read More

I just went to this vet recently & had a great experience! I used their emergency services & was pleasantly surprised. My dog Rascal is a cranky old man & got into a scuffle with a groundhog that was in our yard over the weekend. The groundhog had bit him in the face a few times and of course my first thought was rabies!!! I called and spoke to one of the receptionists and she advised me to bring Rascal in ASAP for a rabies booster. We rushed him there and they took excellent care of him. Even though he is not the nicest boy in the world they took extra time with a soft muzzle to clean the wounds around his mouth and chin. I think he felt very comfortable with the vet techs because he was hardly shaking and didn’t try to snap at all. You can always tell when people truly enjoy their job and it showed. I could go on forever about the exceptional care Rascal and our family got over the weekend at Newton veterinary Hospital. I strongly recommend you try their emergency care next time you are in need, Read Less

kbiehl

8 Oct 2010

REPORT

My cat Sasha received outstanding care during her extended stay and surgery at Newton Veterinary Hospital. Her positive reaction to the doctors and vet techs convinced me to make her a permanent patie... Read More

My cat Sasha received outstanding care during her extended stay and surgery at Newton Veterinary Hospital. Her positive reaction to the doctors and vet techs convinced me to make her a permanent patient! Her reaction after her surgery tells me the decision was right. After her last routine checkup at her prior vet's, she went into hiding for a day and a half. When I brought her home from Newton Veterinary Hospital after she had been through tests, surgery and her first night away from home since coming to live with me, she hid but resurfaced in less than 30 minutes. Her behavior is a testament to the calm and caring treatment she has received. I highly recommend Newton Veterinary Hospital. Read Less

leaner

19 Apr 2010

REPORT

I totally disagree with the other reviews - we had both of our cats treated at Newton Veterinary Hospital up and until their last days. We have two dogs now and have been taking them there since the ... Read More

I totally disagree with the other reviews - we had both of our cats treated at Newton Veterinary Hospital up and until their last days. We have two dogs now and have been taking them there since the day we got them. They are always friendly and welcoming and the staff is very honest and forward. I would never say that money came first - our animals are always treated as part of our family at home and they treat them the same at Newton Vet. I have heard from others that money is a problem there also but we have never thought that their prices were way above anyone else - and in my eyes are you looking for a bargain for your animal or quality care? I guess it's a matter of choice. Read Less

C H.

7 Feb 2009

REPORT

The other two posters who reviewed are 100% correct. I have been a loyal patient of theirs for almost 20 yrs. and money first is their motto ever since they built the hospital. I understand that the... Read More

The other two posters who reviewed are 100% correct. I have been a loyal patient of theirs for almost 20 yrs. and money first is their motto ever since they built the hospital. I understand that there are deadbeats out there, but I never gave them any reason to put me into that category. Their filing system needs work as sometimes there are words on a file that give the patient a bad or misconceived reputation regarding their credit status. I was told they are reusing old files from other patients when I questioned this. Hey, clerical staff, ever hear of White-Out? You certainly can afford a bottle for what you charge.The only doctor over there that is worth his weight in gold is Dr. Bladek. His level of care(the quality of the care there was never an issue) and compassion towards my animals offsetted the high cost of visits, so I scraped up the money and paid the bill. But after what happened the other day to me, I have to consider going elsewhere. If this man went out on his own, I am sure a very large percentage if not all of his patients would follow. It is truly sad to see that this once kind and caring operation has turned sterile and cold towards their loyal patients over money. So for those of you who live hand to mouth and have pets, consider another option. Read Less

mark7719

24 Jan 2009

REPORT

Hospital only cares about making money. I was going there for three years and found that their "great facility" is all window dressing. Staff has become less and less knowledgeable and doctors are m... Read More

Hospital only cares about making money. I was going there for three years and found that their "great facility" is all window dressing. Staff has become less and less knowledgeable and doctors are more concerned with getting you to sign your estimate than caring for your pet. Makes me laugh everytime I drive by and read what "services" they are pushing today. Save yourself some money and find a local vet for routine appointments (vaccines, ear cleaning, etc.) and ask for a recommendation for a specialist or real emergency hospital. Driving a little further could save your pet's life. Read Less

tfzapped2002

17 Oct 2008

REPORT

We had been clients at Newton Animal Hosp. for 2 yrs . We have 2/cats 1/dog 1/exotic bird . The qaulity of care with compation has deteriorated over time. Its become more about the dollar . My most r... Read More

We had been clients at Newton Animal Hosp. for 2 yrs . We have 2/cats 1/dog 1/exotic bird . The qaulity of care with compation has deteriorated over time. Its become more about the dollar . My most recent visit ended in an eye opening exsperience . Our dog had the yearly check up and all her shots , which was 4 shots . After returning home , with in a couple of hours the dog was having a reaction . We called them and with no explainations or common desciption of reactions , They said if your not liking what you see bring her back or what it out . Needless to say we took her back . But we had to carry the dog ,she was unable walk and was disoriented . We arrived and the first thing asked was to sign an emergency release for treatment and fees . Mind you she had just left there. I was refusing to sign for additional fees , and was told they wouldnt touch her unless i did . This escaladed in argument . How about the dog first , which im standing there with in my arms. So we said fine , after they called the Police . After we signed the paper , the girl behind the counter says that will be $ 105.00 . Clock is still ticking. Finally , the tech said ok lets get the dog on the table . 20 minutes later still noboby examined her . The police arrive , small discussion about the situation , and they leave. 5 more minutes , still nobody examines the dog . They came in tried to put a muzzle on the dog she was stressing out. The tech went to find someone to help , gone for about 5 minutes , so my son went and asked whats going on . They went looking for the tech , returned and said you have to wait while get somone to put the muzzle on .After 5 more minutes we left and took her to another vet . WE ARE SO DONE WITH THESE PEOPLE . Read Less

Newton Veterinary Hospital

Newton Veterinary Hospital

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