Dr. Holland & the staff took care of our Molly with prompt and dedicated care. Thank goodness it was not a serious illness, though the symptoms are scary, it was just food allergies. We highly recommend this clinic! Read Less

Just want to thank Dr. Holland and her staff were great. We brought our 19 year old cat, Xena in on Tuesday night because we thought she had a stroke and she was breathing funny. As soon as we walked in the door they took Xena right back to get checked. While Dr. Holland was in with Xena, her staff helped us re apply for the care credit card again since our other account expired. Dr. Holland brought us in to talk about Xena. The good thing was, it wasn't a stroke, she h...ad fluid in her lungs, a possibility a tumor. Dr. Holland talked to us about our options, do treatment or we could put Xena to sleep. She brought Xena in to be with us while we made our talked about the options. In the end we decided to put her to sleep. We knew she had a good life and we didn't want to put her through treatment that could have or could not have worked. The staff let us sit with Xena for a while longer. They gave us a card of Xena's paw print. They even made a print of her nose. I can't thank Dr. Holland and the staff for everything they have done for Xena. See More Read Less

My Working Dog , had an obstruction in his stomach which required surgery. The entire team provided my partner with the very best in care, compassion, and follow up instructions. I had solace knowing he received top quality care. Read Less

Very positive experience. The staff, especially Channon and including Dr. Holland really care about their patients and the pet owners. Dr. Holland took the time to sit down with me and explain what was going on and patiently answered all of my questions. They laid out the costs before doing any procedures and most importantly, my kitty is feeling much better. They also called multiple times after the visit to followup on my cats health. It’s a bit pricey compared to a lot of other places but I would highly recommend Alliance. Read Less

This staff Vet facility they just go above and beyond to make sure they do everything in theirs hands to help your furry baby. I came here in December’s 24th with my baby Peanut a chihuahua 10 years old. They figure out he was anemic, and also with other complications. They treated my baby like their own, keep me update it with the group text message, pictures of Peanut thru the whole process. They always keep me aware of the cost and procedures need it to be done on my doggi...e. There wasn’t never a surprise or nothing shady. Even once I took my baby home they still check on him back and forward. I’m so bless to have find this facility in this past weeks. It put my mind and heart to ease to know that my baby on his last days was under the best care we could have found. My sweet boy Peanut passed away just a week ago, but it wasn’t no ones fault it was just his time. But the staff until the last minute they made me feel comfortable and like in family. My Peanut will be forever thankful for you guys! See More Read Less

My dog Jake had passed December 28th , 2017 After 16 yrs .. I was so upset and distraught , But when we had dropped him off to be cremated , The worker Hope helped us to much , she helped with the paoeework , she gave me his foot print and his belonging on him , his collar , jacket . and blanket .. Hope was even nice enough to wash his bed for us as he made a mess in it .. I couldn’t of asked for better service from anyone , The day I picked up Jakes remains she had his bed also waiting for us , nice and clean , so we could keep in remembrance of our beloved Jake .. It is truly 1 of the hardest things losing a pet especially after 16 yrs . I have to say Hope made it a little better for us that terrible night dealing with it all Thank you ❤️ Read Less

I had usually taken my pet care to Flanders Vet off 206, in which I highly recommend...I had an emergency with my dog for meds...I had taken her here at Alliance before for an emergency...so being my Vet was closed and in dire need of pills for my dog because she was having severe seizures and was close to dying...so they said they would help me with a few tablets....while I deeply appreciated their assistant...when I went for my pills...a minute visit I MEAN really a minute...u know pick n pay...they decided to charge for $65 dollars just for 4x pills which normally cost me $8 for a whole prescription...mind you, I don't mind pay what I need to pay for my dogs life...but why so much?...instead of me feeling appreciative..I felt robbed blind and fully taken advantage of my situation...preyed upon because of my dilemma. Mind u I had used their service before and have considered their services in the future for its convenience location...being I live just 5mins in Dover. NEVER AGAIN!!! you expect consideration and u understanding when it comes to a family member who is in a life and death situation....I HIGHLY Do not recommend...If u need proof I have it...and if they wish to call me to apologize I will not have none of it...just like how they treated my case...I was into my last dollars when it happened...I was prepared to pay but not to such extreme!!! SHAME SHAME ON YOU ALLIANCE OF RANDOLPH OF RT 10 Read Less

Last evening we had to take my 10 yr old daughter's bird "Skye" to Alliance ER as he had become lethargic and was not eating. After about 3 hours in the ER and different attempts by the team to help him, we thought he might survive, but unfortunately he ended up passing. I was deeply touched by the care and compassion the entire staff provided to us, especially for my daughter who was there for the whole time. They provided us ample time for my daughter to grieve and come to grips with the situation. What touched me even more was when one of the team members brought out Skye's remains for us to take home, as they put him in a small box and took the time to print a special label for it with "In loving memory of Skye". It was a small gesture, but made such a difference to my daughter during this emotional time. Thank you! Read Less

So my dog ate some poison. Took my dog to Alliance where they began inducing vomiting and flushing liver. This is emergency level care so the people complaining about the bill frustrates me. Another vet hospital tried to guilt me into keeping my dog there long term so they can make $ not Alliance. I would go back there again with confidence!! Dog in great shape and got her mojo back Read Less

I went to Alliance originally in 2013 for an emergency with my cat. I found Dr. Holland and her staff to be very caring and extremely competent. I have continued to use them for my 2 cats non emergency needs. My latest visit was 2 days ago and still the warm and caring staff. I can strongly recommend Dr. Holland. Read Less

Background info: My 13 1/2 year chocolate lab old Nikki had a large lump for over a year or so that opened up and was bleeding over the weekend. Previously my vet advised to leave it be , because he wasn't sure she would survive surgery. When I brought her in on a late Sunday evening ub July 2017, I was met at the door by Channon and Jerry who greated us by our car picked her up and were so warm, friendly and calming, that I know Nikki felt that too. She is usually timi...d aroynd strangers, but seemed to like the attention she was getting. After Dr. Holland examined her she came out and explained our options and suggested that it be removed and all the details. She was very compassionate and assuring to us that I felt ok with leaving her in her hands. She texted me during the night that my girl was fine and I could pick her up in the morning. We have had 2 follow up appointments since, Both wonderful experiences. Thank you to All, Nikki is happy, wagging her tail and moving around alot and just back to her old self, which for the last year or so she has not been. Thank you again from the bottom of our hearts, The Tompkins' Family! . See More Read Less

Let me start by saying I don't write long reviews on my free time, but this place, just wow. Picked up a kitten on Sunday and brought him to the vet on our way home (I was pretty sure he was healthy, I got him from a friend of a friend). I have another cat in the house so I figured I'd stop at an emergency vet just to make sure he was good to meet our other cat. They did some blood work and came into the room smiling saying he's negative for FIV and FeLV. I was relieved and so happy he was healthy. They said let me just go get him for you and we'll ring you up. They come back in the room without the kitten and say "just kidding he has leukemia. The test results weren't fully in yet" WHAT VET TELLS A CUSTOMER THEIR KITTEN IS HEALTHY WHEN THEY HAVENT EVEN GOTTEN THE RESULTS BACKthey proceeded to tell us we needed to drop him off at the nearest shelter without even knowing if it was a non kill shelterImmediately sketched out by this place, i got a second opinion and he was NEGATIVE. NEVER have I been scammed like this. We even re tested him and sent his blood work out to a lab and he is a perfectly healthy kitten. This place is a dirty unprofessional scam At least they are refunding me. Read Less

I would like to thank the entire staff for the care of my dog. I brought my 8 week old Bullie pup in for treatment for various ailments. He was in very bad shape when we arrived. Once here the staff was very professional and immediately began to treat him. I had to leave him for three days. The staff sent text messages every few hours with an update of his condition as well as pictures. He is home now recovering. If you are in need of pet care please visit Alliance Emergency Veterinary Clinic. The will treat your pet like family and give the best care. Read Less

Absolutely amazing staff and facility ! I was put off at first that I could not go back with my dog but they did such an amazing job. My dog was extremely ill with a 105 fever would not eat had a belly full of what was believed to be rotten mulch that gave him a full body infection. They kept him overnight and in less then 20 hours he was back home running around like nothing happened when the night before he would not move and was shaking! They text me through the night with updates even pictures of my baby! I called a few times to check in as well and they were so friendly never rushed me off the phone seemed happy I called and were so willing to answer all of my questions and concerns. Highly recommend them for your emergency needs ! Read Less

Took my standard poodle in Saturday nite...called ahead to tell them he had bloated. When I get there they take him in the back and 1 min later come out to tell me he needed surgery. I already knew that. Then they told me their surgeon wouldn't be in for 4 hours! Another facility they recommended wouldn't have a surgeon until Monday. What kind of emergency clinics are they!!! I took him to Newton Veterinary Hospital and they saved his life!. As it turned out not only was his stomach twisted, but he was bleeding from his spleen. He could have died waiting for these other so called emergency clinics to be fully staffed! My suggestion...call ahead to make sure they have proper coverage. Better yet, go to another facility. Read Less

Dr. Holland and all the staff at Alliance were (are) wonderful! Brought our little Rocco there Tuesday night (12/27/16) just before 11pm. He had been uncontrollably vomiting for a few hours, eventually had blood in the vomit and subsequently a lot of bleeding from the other end. He was trying to hide alone in unusual places in the dark and outdoors in a bush even when we took him out (not a good sign). Dr. Holland and staff did bloodwork and a digital X-ray and shared that Rocco was "catastrophically ill." He had a high white cell count as well as some other values and his pancreatic enzymes off the charts (just under 5,000 when the 'normal' range tops out at 1,800). Subsequent tests confirmed pancreatitis. He also had bladder stones and some smaller issues. Within 12 hours, they got his pancreatic numbers back into the normal range. They kept in touch via text throughout hisnstay there and we were allowed to visit with him the following night. Since he release, the doctor and staff continue to be available through the group text they set up. Rocco had his follow-up yesterday and Dr. Holland is adjusting his medications and new diet accordingly. What could've become a devastating holiday season turned out to be a Christmas miracle thanks to these wonderfully caring people! I would highly recommend Alliance for any urgent issue and would absolutely return should the need ever arise for any of our pets. Thanks Dr. Holland and staff!!Read Less

Took my dog in for a small infected bite she got from a scuffle with another dog. First off, they don't let you go with your animal for any part of the exam. The tech comes out 15 min later and says they need to run blood work to figure out what type of antibiotics to give her and it would cost $600!!! I called my wife who is a vet tech and she said "Bull $#@!". I told them I didn't want the blood test and just needed something basic for the infection. I also said I wanted to talk to the doctor. Another 15 min and the doctor came out. She gave me some BS but eventually agreed. Somehow the whole thing still cost me $500. This place is overpriced and seems they are only after money. The staff was NOT professional or friendly (except the receptionist). I would not recommend the experience to anyone who cares about their pets or their wallet.Read Less

Here is a picture of Bria, who earned a NAVHDA Prize I Utility score at the age of 8.5 years, after bloating last summer. We are very grateful to Dr. Holland and her staff that we still have this special girl. Read Less

The other day my cat was having major problems breathing, turns out he was dying from a failed pancreas, cancer and pneumnaia. He had to be put own unfortunately but the staff was very pleasant and explained everything. Dr. Holland and the nurses explained the x'rays ect. As soon as we walked in they took him to get oxygen which he desperately needed. On the expenisve side but around the same for a vet. Receptionist, Jackie, was very nice aswell. Read Less

My dog had a corneal ulcer that ruptured over the weekend and we had to take her to Alliance.  They were the nearest vet office that was open at 7 pm on a Saturday.  The dog was in severe pain and distress, squirming and thrashing to get away from anyone going near her eye.  The technicians and the vet did not give her any pain meds or anything to relax her.  They simply told me all the things my regular vet should have done to help her eye and what they would have done better. The vet then proceeded to tell me they could remove her eye with much risk due to her Cushing's Syndrome.  I told her my vet didn't want to do that in the first place due to her health.  The vet said I could take her to him and see if he would and if he wouldn't she would do it for $1500.  They then brought me back my dog with a new Cone on her head and a big blob of eye ointment on her face (I believe it only helps the eye if it is in the eye).  They hadn't even cleaned the eye matter off here face at all.  $192 later and we had received basically no service for the dog at all except for them to squeeze ointment on her eye and wrap a cone around her head.  The vet also had no regard for how unsafe surgery would be for our dog.  My vet again said to not do the surgery and try to let her eye heal on it's own.  I called another vet we have been to in an emergency and she also said the dog was very risky for sedation and surgery.  The Alliance Vet didn't care or hesitate to offer to do risky surgery on the dog for $1500.  All she seemed to care about was getting paid.  If you care about your animals and want to actually receive service, DO NOT bring them here. Read Less

Went to them with our dog whom we believed was having a reaction to the flea and tick medicine. They took my dog in without me having an opportunity to speak directly with the Doctor so I'm not sure what transpired but when I did speak with the Doctor at the end, she told me he was impacted and that was what was causing his symptoms so the poor dog was made even more uncomfortable and stressed out due to that treatment and sent home. Took him to his vet the next day. They listened and called the manufacturer of the Flea and tick medicine and took appropriate actions to help get him calm and comfortable while addressing the allergic reaction. Total waste of time and money and our dog suffered through the night unnecessarily. Read Less

Back in December 2010 very late in the evening, I found a black cat lying in the middle of a busy road. It was clearly hit by a car and left there, lifeless. Hoping to find a tag to notify its owner, I stopped, picked up the cat and immediately felt a faint heartbeat. I called my regular vet whose after-hours service told me a vet could be there in about 30 minutes. I feared the cat did not have 30 minutes, and so the service informed me of Alliance, only a short ride up Rt 10 from where I was. As I approached Alliance, the cat regained consciousness and I could feel him milling around. I could see he was bleeding from the mouth and his eye was swollen. A vet tech immediately came out with a towel and brought him inside. They found no collar, no tag and no microchip so I was told if I no one claimed the cat, it would be surrendered to animal control, who might euthanize him in his poor condition - if he didn't die first from his injuries. I asked Alliance to do basic testing and evaluation to see if the cat could at least be stabilized. I was presented with a clear estimate range and likely procedures and treatments, which consisted of x-rays, and if required, steroids, diuretics and antibiotics. I consented, and within 15 minutes, Dr. Holland told me the cat had a fractured skull, which was very serious, but miraculously, no other broken bones or trauma. I told her let's just take things one step at a time and she agreed, but told me the cat's condition is very unpredictable and clearly warned of complications due to cranial bleeding and concussion. She also told me the cat was probably less than a year old, unneutered, and judging by his stomach contents visible in the x-rays, likely feral. I agreed to basic treatment, and was presented with a clear treatment plan and cost estimate, which was not cheap, but which I ultimately consented to, which required steroids, diuretics and antibiotics, plus overnight boarding cost and constant monitoring. Miraculously, the cat pulled through. I left him with Alliance for over a week for continuous treatment and was given twice daily updates on his condition and was immediately informed of any new charges. Overall, the costs were understandably expensive but honestly not much more expensive than my regular vet. I was very happy with Dr. Holland and Alliance, so I ended up getting him all his shots and neutering while he was there in the hopes that I could find a shelter or family to take him, as I already had two other cats. Sadly, no one wanted him, and constantly calling the local police department and posting on the Internet, no one claimed him either. So I just took him home. It's been almost six years and Nero is still doing great. He's such a big boy now and no longer skiddish or feral. He can still be a bit fresh but he's generally very mushy and cuddly. Many thanks to Dr. Holland and her team for saving Nero and giving him the chance to be part of our family. Read Less

I can't thank the staff enough. My best fur friend Darwin was really sick this weekend and everyone from the moment we got there was amazing. The texts and pictures they sent the whole time he was there really made me feel great about having to leave him overnight. Thank you so much!!!! Read Less

I had an amazing experience at Alliance on Monday evening. I brought my dog in because she was not breathing properly and from the minute I walked through the door I could feel the love and compassion the staff had for her!! They kept her overnight for testing and diagnosed the problems and we are now working on plans to correct the issues. When you notice your dogs breathing is not right is a very scary feeling and I was in panic mode. I was so impressed how everyone starting with the person who answered the door right through the techs and up to Dr. Holland were all so caring and warm. I would think these people probably sleep crazy hours being the hours that the office is open, and no one even showed any kind of negative attitude at all. It was a breath of fresh air. Dr. Holland was so knowledgable and thorough when speaking with us. I absolutely would recommend Alliance for any emergency situations, as well as your day to day veterinary needs!!Read Less

I cannot possibly say enough good things about the staff at this hospital. Our dog, Hudson, needed to have emergency surgery over the weekend for an intestinal obstruction. We met with Dr. Holland, she explained exactly what they were going to do, spoke in a way that was both caring and easy to comprehend, and assured us that they'd be in contact with us throughout the procedures. They established a text communication tree, so we received pictures and updates every few hours from her and her staff, all of whom were incredibly friendly, professional, and compassionate. Hudson came out of the surgery in great shape and he's home now recovering, all thanks to the staff at Alliance! I am so thankful we made the choice to come here. Read Less

You guys are great. Dr. Holland is a wonderful, caring person, besides the fact she's an awesome vet. I have used Alliance for all three dogs I've had. Everyone there is so pleasant to deal with, and very knowledgeable as well. I would never think of going anywhere else in the case of a pet emergency! Read Less

My dog recently had surgery, which was done by his regular veterinarian. After surgery, he had these two rubber drains hanging out of him and the day before they were supposed to be removed, he chewed one of them off so I had to take him to the Alliance Emergency hospital because it was a Sunday night and my regular vet wasn't opened. They took the drains out since they were going to be taken out the next day anyway. Moving forward a few weeks, my dog got his staples taken out and my regular vet told me we could take the cone off him and everything healed and looked great etc. So the next day we all went to work and left my dog home alone with no cone. My boyfriend stopped home between work and school around and walked in to what looked like my dog licking a spot NEAR his surgery site, but not on it (between where the two drain holes were) for the last 4 hours to the point that he licked his skin raw. I rushed home and took him to our regular vet who told me it was odd that he licked that spot but to just clean it and make sure it's healing and he should be fine. So the scab from that wound fell off and I could see a small piece of the drain (that Alliance supposedly removed) in my dog's flesh, which explains why he licked that random spot. I called my regular vet and he told me to go see him that Monday morning when they opened (it was Sunday) but to call Alliance since they took the drain out to begin with. I went to Alliance and asked them to just remove the piece of the drain (that they originally missed), at which point they took my dog in the back and called me in the room 15 mins later saying they didn't see any part of the drain and didn't know what I was talking about and there was nothing there. I looked at it and whatever WAS there was gone and it seemed as if they took out the piece of the drain that I had saw and just said there was nothing to cover up for their mess up. They proceeded to tell me that my dog needed surgery on that wound and that it wouldn't heal on its own and that they sent my regular vet a photo of the wound and he told them to go ahead with surgery unless I wanted to speak with him first and have him look at it (which of course I did). Meanwhile, they also were pretty much belittling and down talking my regular vet, who I've been going to for years, and were trying their hardest to get me to have them do this second procedure that supposedly needed to be done because they are so much more experienced then my regular vet. I was in tears and heart broken thinking that my dog had to have another procedure done only weeks after already having a major operation. The next day we went to our regular vet and he looked at the wound and said that it looks a lot better and the only reason he told Alliance to proceed with surgery was because they told him that I was demanding it, which is an absolute lie! The last thing I would ever want is to put my dog through surgery AGAIN unless it was absolutely necessary! I am so disgusted by this place and can't believe they would lie and deceive like that at the mercy of an innocent dog for their own financial gain! I will never go there again! Read Less

Brought my cat because he was acting a little strange and and vomitting. One of the vets (woman, black hair, dont remember name unfortunately) told me my cat wouldn't live through the rest of the weekend and that I needed to spend $800 on blood work and tests. She proceeded to get agitated and implied that I was an irresponsible owner for being skeptical. Went home, kept a close eye, and gave him some extra TLC. That was months ago and he's fine! 1/5 would avoid getting scammed again Read Less

They were amazing with Gabby (and me). Explained everything as it was going on and what I should expect. Signing up for the txt notifications was great and I was kept informed at all stages of Gabby's treatment. I am very happy to have such a great team so close to me! Read Less

This incident happened in September 2011.STAY AWAY. I don't have time to go into the whole story but lets just say Dr. Holland and her staff are liars. My dog was there for several days and was not well taken care of, he had food stuck all in his hair and smelled of urine when I got him back and he was no better then when he got there. She is in it just for the money. I am not one to go out of my way to bash people but my dog almost didn't walk again because of this place and I would hate for anyone to have to go through what me and my dog went through. Not only did he spend days in the hospital (every time I was suppose to pick him up, they said he needed another day)but he then at another facility had to have an MRI and back surgery which I was promised by the alliance staff he would definitely not need. When i came to them and told them my dog stopped walking abruptly and could not stand on his back legs she should have sent me to a neurologist ASAP, but not having my animals best interest at heart she treated him delaying the tx he really needed by a week. Once I got apache the care he needed I was told by the neurologist that if he was treated right after the incident he would have had a better prognosis. When I called to speak with Dr. Holland and ask her why she didn't send us to a neurologist I was told lie after lie and every time we talked she changed her story.Please, please, please stay away from this place. If you love your pet take them to a reputable place, because this definitely not.I took Apache to Fairfield, NJ emergency vet and thanks to his staff he had an MRI and surgery with only a day stay in the hospital, it was a long recovery but with NO THANKS TO ALLIANCE EMERGENCY VET my dog walks again. I wrote this review on another website and still 4 years later feel the need to let people know. Can't believe they are still in business. Please take your pet some place else for treatment and read all the different reviews on the different websites out there and you will see the poor care provided to others pets too ;( Read Less

My poor Lucy had a severe allergic reaction to a vaccine and I was a blubbering mess. Not only did you guys fix my little Lucy in a matter of minutes, but you helped this mommy of a tiny furbaby stop crying! She is feeling great and we couldn't thank you enough! Read Less

Back in 2007/2008 we brought our Beagle, Sadie to emergency animal hospital late one night when she was having labored breathing. We got there and she walked into the building. Not long after they took her into the back where we were not allowed to be with her. From the waiting room we heard her yelp in pain. Finally the doctor came out, at this point Sadie was barely able to walk on her own and was mostly dragging her back legs. We knew something was wrong but the vet insisted that it was because of the pain meds/ muscle relaxers they gave to her. Two days later we took her to our primary vet who confirmed our worst fears, Sadie was paralyzed. We had no real choice but to put her down. After the incident we contacted the emergency vet to discuss what happened. At that time we were told that they wouldn't be accountable and that we couldn't prove anything to say it was their fault, instead of being accountable for their actions. I would never bring another pet to that vet ever again.Read Less

If I could give zero stars, I would.  All of the negative reviews that you will see on this clinic are true.  We took our dog here over Memorial day weekend because we thought she might have bloat...Upon arrival, they did one x-ray telling us that its the "best we could get", suggesting it wasn't bloat but an internal blockage.  The vet then reccomended that we keep her overnight ($1700 which included 'waste removal' and 'nursing fee') and give barium x-rays.  They wanted 75% up front, before they would even come back to look at our dog.  When I simply questioned about the fees, they came back with a new fee, and a different recommended procedure!! at $600, then came back again lower at $450.  Aside from the high pressure sales tactics, my gut was telling me that everything else about this place was wrong.  The facility was filthy. Dr Holland hid in the back (the place was empty) while I "negotiated" with a tech, and would come out at opportune times to lower the price. All conversations with Dr Holland steered towards  our dog ultimately needing surgery. Not once did she ask if our dog had vomited, nor did she perform any type of stomach or pelvic physical examination.  After 3 hours of back and forth, I decided to go with my gut, and took my dog home.  Since it was 2 am, I called my regular vet first thing in the morning.  She said that the one X-ray (should be 2) were useless and that there was zero evidence of any type of blockage.  She performed a physical examination of the stomach and pelvis  (which Dr Holland somehow neglected to do) where she quickly discovered that it wasn't internal, but rather "swimmer's tale". Two days later, our dog is doing much better, and we avoided unnecessary surgery and won't ever have to step foot in that filthy facility again.I am sure that the people at Alliance probably feel like they "won".  They successfully extracted $260 from my wallet, and offered the lowest level of service possible.  Stay away from this place.  Shame on the people that own this clinic. Read Less

Alliance Emergency Vet Clinic earns every 5 star! If I could give them 10 I would! Our almost 13 year old Labradoodle developed GDV late this past Sunday evening. Alliance, diagnosed and treated the problem within minutes and saved our dogs life. After surgery care was nothing but fantastic- for our Labradoodle and for us as doggie parents! Text messages were answered immediately and pictures were sent to reassure us of her progress. I consider the staff at Alliance now to be part of our family! Read Less

We brought our dog in after surgery to be monitored during his recovery. Unfortunately he had complications. Dr. Holland and the entire staff gave him excellent care throughout his stay. They gave him exemplary medical care in a most compassionate manner. Doctor Holland and all of the staff members were available to us 24/7 to answer all of our many questions,even after his release. We could only give them a 5+ star rating!!!!! Thank you Dr. Holland and staff Nancy,Art and Hugo Gusoff Read Less

Doctor Holland and her staff are great about what they do. They are knowledgeable and caring, and make sure you know exactly what steps they would like to take to best care for your pet- and they answer any questions you may have until you're satisfied. For all of the negative reviewers, you're going to pay emergency prices to have care given at an emergency facility. Thank goodness they are there to offer quality care and help when others are closed! Would return again. Read Less

STAY AWAY FROM THIS CLINIC!! small, dirty old rooms but worse I have years of nursing experience both human & animal and this place is the WORST overcharging vet service I've ever seen in over 40 years of knowledge!! DON"T GO!!! go to Fairfield vet instead.....believe me!!! Read Less

Literally one of the best Animal Hospitals I have ever been in. Excellence here compares to Fifth Ave Veterenary Hospital. The kindness and expediency is amazing. The doctors and staff are professional and knowledgable. They are kind and loving with the pet.Everything you could ask for in Pet ER care.Except...the doctor mis-diagnosed my animal.And she almost died.For $1200, the doctor put her on steroids and antibiotics to pump her up-but in neglecting to do X-rays the doctor missed Pyometra which is an infection of the uterus. Similar to appedicitis it can cause instant death if the uterus ruptures.When I got my dog home, she remained lethargic so at 7pm -I took her to her regular vet who looked at the bloodwork and discharge and diagnosed Pyometra...and sent me to Emergency Animal Referral Hospital. She had to have an immediate emergency surgery which cost $4000 plus recovery days in the hospital. If Alliance had done the Xray-My dog could have had surgery in a regular clinic during the day and not been in pain for a whole extra day. Surgery at the vet's clinic would have been 1/2 as much $.I understand that the well meaning Doctor was not trying to miss the Pyometra...I do think that she was remiss in not doing an x-ray as I told them that the female dog was unaltered and had just been in heat.So...I think one should stick to the very super professional Emergency Animal And Referral Associates 973-890-4430... Read Less

Went there once and was disgusted with how uncleanly the place was. The staff would talk to the clients out in the waiting room about their pets instead of bringing them into an exam room for privacy. The staffs appearance wasn't exactly assuring. One of the techs or assistants dressed like he was from the hood with his pants down to his knees and his cigarettes hanging out of his back pocket. Talked to the people very unprofessionally too. I ended up just walking out. Read Less

Everyone was wonderful and super nice! I felt very at ease leaving my pet there for 3 nights because she needed to be confined. They told me how much it was going to cost and I said yes to everything because I didn't want to spare anything when it comes to my pet's well being. I also have major medical coverage (not just wellness) for my pet which is the responsible thing to do. After that, the staff even recommended what food is best for her (Solid Gold) and she's doing a lot better than the other brand. Yes, Solid Gold is more expensive but if I don't eat junk food myself, why should I feed junk food to my dog? Read Less

Stay away from this place! Some of their veterinarians have no clue as to how to treat animals, in particular Dr. Mandeep Mini. They are all too happy to take your money, and will keep it even if they mess up. I brought my cat in the middle of the night with an emergency; she was bleeding from her nose and mouth. Dr. Mini told me she was poisoned and needed treatment for that. I left my cat with them and she was treated the next day and night, and I was told to pick her up the next morning. I was charged almost $3000. My cat, however, still had major problems. She was not eating, coughing, and making a snoring noise. Over the weekend she got worse and worse. On Monday I took her to my local vet, who told me she did not seem poisoned at all, but had all the signs of a nasopharyngeal polyp. Upon further examination, he referred her to a specialist. I took my cat to the specialist (at AERA) who operated on her ear. She recovered and is happy and healthy now. I sent Alliance a letter and asked them for my money back, since they misdiagnosed my cat, and charged me almost $3000 for treatment she didn t need. They had her for over 24 hours, yet failed to notice the obvious symptoms that my regular vet recognized within 5 minutes. They did talk to me the first few times I contacted them, but refused to refund anything. Eventually, they no longer responded to my calls. I contacted the Better Business Bureau and they ended up with an F rating. If you want really good emergency care for your animal, go to Animal Emergency and Referral Associates (AERA) in Fairfield; they are EXCELLENT.Read Less