A pet owner bringing a pet to Red Bank Veterinary Hospital should ask how much their services cost before allowing them to perform any work on your pet.  After two visits and $500 later, I was quoted between $1400 and $1700 to remove a simple growth on my French bulldog's chest.  I ended going to local vet to have this minor surgery.  It took 45 minutes, $200 dollars and my little man back home in no time.  It is a shame that RBVH seems to be using people's natural instincts to do whatever it takes to care for their pets to overcharge customers. Read Less

If I could give no stars I would. If you have an emergency with your pet all I can say is good luck. We brought our two year old shepherd in at 6 am because she had been vomiting and had bloody diarrhea all night. We got there and as she was vomiting in the lobby were kept waiting a half hour. Once we were finally seen and after x-rays, full blood panel, was she finally given an injection to help ease her vomiting. We were then sent home with four medications and hopefully she'll be fine??? My dog was extremely nauseous on the way home and had a bout of diarrhea as soon as we got home! We called back and they said to give her a round of the meds? Of course 45 minutes later she threw up!! Thankfully our local vet was open and my dog needed IV fluids and antibiotics!! Had she not gotten them within that day she would have died. Red Bank refused to even reimburse us for half of the$1100. bill Be advised they truly lack in basic veterinary care Read Less

Spent a fortune on my pet here. Shame. She is sliding downhill now and still every time you go, you think they would give a discount at least on supportive care. They dont'. they will still charge you a full emergency exam, full price for bloods, fluids everything. Terrible. I can't even get her help now. I hate the way they use the vet techs for everything. Read Less

Red Bank vet has been treating my pets for many years, from our cats, bunny, and gineapigs. Today we had to put down our cat of fifteen years, I've had her since I was a child. Dr.Trotter did not want to give up on her, he gave us many options for helping her and we tried everything. It turned out that she had cancer and fluid in her lungs. They did not force us to treat her but simply gave us options, one of them being to put her to sleep. A few hours later the time came, this facility has a private room, for mourning and grieving. They brought in my sweet girl and asked if I wanted time alone with her before we put her to sleep. They were patient with us and very empathetic. After everything was done they offered payment options, if we needed a few days to pay for everything. Overall, the vets and techs here truly care for all their animals. Read Less

We've come in many times for our gerbils, and the exotic vets here couldn't be more caring and flexible. They take every single pet patient seriously and do their absolute best to make you feel assured and comforted even during the most difficult choices. They're also incredibly upfront about costs of procedures and the necessity compared to the risks which is very appreciated. We would trust any of our animals in their care. Read Less

april 18 was one of the hardest days of our lives- we had to say goodbye to our sweet Mickey.  the doctor and staff at the hospital were so kind and caring.  they helped make such a terrible time bearable.  thank you so much for everything you did that night- we will never forget.  if I could give 20 stars, I would! Read Less

Make sure to avoid Dr. Carl Sammarco, one of the cardiologists. His behavior is bizarre and concerning. I made an appointment a month and a half or so in advance of the day I went. I was never told when I made the appointment that he would need specific documents sent over. I'm a physician myself and very much on top of taking care of whatever would need to be done to assure a smooth appointment. On the day of the appointment, he asked me where specific prior documents were and I said I wasn't told to send anything over. He carried on about it then asked who my dogs prior cardiologist was. I informed him that she was seen at her primary vets office in Boston and a traveling cardiologist would stop by, I never met the cardiologist. That wasn't the system they had in Boston, your pet spent the whole day at the vet and you didn't meet the person doing the ultrasound of the heart, etc and after the visit the primary vet would give you all of the information. He then went on to say how it wasn't helpful if I couldn't provide him with a name. At that point I made it clear that at any point in the month and a half prior to the appointment I could have gotten all of the specific documents that he needed. He just carried on and on. I felt completely uncomfortable with him handling my little girl after that. I did have all of the documents he requested faxed in the time he took her to the back and I inquired with another staff member how it came to this on the day of her appointment. I was told that typically the referring primary vet will send over the documents and that is why nobody told me on the day I made the appointment to directly send anything. I now have client advocacy involved because his behavior was incredibly disturbing. I don't want anyone else to have to feel the way I did in that room. Read Less

I really appreciate having a facility of this quality near us.  A couple of years ago we had our Boston Terrier treated for cataracts by Dr. Ringle and we're very happy with his skill and compassion.  When Daisy became very ill in the last few weeks we were seeing an neurologist Dr. Song who I once again would highly recommend.  On the last visit we had to make the ultimate decision with the oncologist Dr. Lewis.  Under such a stressful emotional situation for our family, he was a wonderful compassionate support and guide.  All the administrative staff and support people we saw were of the highest quality.  Thank you from the bottom of our hearts Read Less

This animal hospital was great! We recently moved from Vegas to nj and were afraid of finding a vet we liked/trusted. Our fur baby means everything to us so we did a lot of research from online and word of mouth from family members and friends. We were greeted with a friendly staff member and taken into our room by our vet technician she was also so sweet with our dog.  Dr. Ahmed was very kind and knowledgeable and things she was saying about our dog reminded us of our vet from Vegas so right away we felt at home and feel that our dog will be properly looked after for all of his medical needs. We never felt like they were trying to get us to do any unnecessary procedures and we weren't pushed to trying any of their products like some other vets try and do. I highly recommend this vet and so happy we found her!! Read Less

My 10-year-old Maltese developed diabetes and then cataracts as a result of the disease.  My local vet highly recommended Dr. Ringle at Red Bank for the surgery.  Although Red Bank is an hour away from where I live it is well worth the drive to have my dog see a fabulous doctor.  Price is 1/2 of what it is in NYC and believe me I went there first because of location.  I got 3 opinions and costs and Red Bank was the least expensive and I had the most confidence in Dr. Ringle than any of doctor I "interviewed".  Now almost 2 years later (my dog has perfect vision) dry eye syndrome has developed and I drove back to Red Bank and saw Dr. Ringle again.  He may not be the most talkative man and may not totally gush all over your pet but when it comes to experience and knowledge DR. RINGLE is your guy.   His surgical skills cannot be beaten and your pet will be in excellent hands with Dr. Ringle.  He always follows up on visits and he genuinely cares.  Lynn HarlandWest New York, NJ Read Less

Let me preface this by saying, this may be the most personal Yelp review that I've written in my 10 years of writing. We had to make the terrible decision of putting our beloved dog of almost 14 years, Porkchop, to sleep this morning. This was not an easy decision by any means.. when we made the call and headed in, we didn't know what to expect. And let me say, we were EXTREMELY pleasantly surprised. If I could give this place 10 stars, I absolutely would. From the time we walked in--full of immense grief--we were handled with care. There was no wait... we were led into the "comfort room".. which was all encompassing of its name. Warm feel with comfy chairs, candles, notes of faith.. it was all we could ask for. But, the most important part was that everyone we interacted with were filled with empathy and were so very gentle with every aspect. From Victoria, the nurse, to the vet, Dr. Massey, we felt so comforted. And their generosity was unparalleled and unexpected. We were allowed to take our time with our beloved family and really process through the trauma of it all. The beautiful cardboard casket with paw hearts and the memory cards with our dogs paw prints were just the icing on the cake.All I want to say to RBVH is THANK YOU THANK YOU THANK YOU. You were a Godsend at one of the most difficult times in our lives, thus far. We picked the right place. Read Less

My dog was diagnosed in October with stage 5 Lymphoma. What?! Hearing that killed me! My dog, Rosie, is a pit mix and has already had a hard life. We rescued her from a shelter that found her hanging from a bridge. My husband and I were beside ourselves with this news. To think I'd have to put her down I could fathom it she was so full of life! We were told to come here and just talk to them. We met Dr. Tegtmeyer and her team. She was amazing how she made us feel welcomed and not rushed. She explained everything to us and the whys behind it. Rosie had her first treatment that day! The whole staff, Heidi, Dr. T., Laura, Cassie, Bianca, Diana, Nicole and Chelsea, were amazing every single time I went there!! Even helping me with my infant son when needed. Bringing me coffee, giving me hugs and tissues when needed and walking my son around! Just amazing people!!! Thank you for saving my Girl! Read Less

About a month ago I took my bird there on an emergency  visit  because he was having trouble breathing. The majority  of the staff was young n the main priority  was my payment. They kept him over night n started to treat him. They also wanted to do an exray for 700 dollars which I decline. They  called me early in the morning  told me he was doing better n again insisted on an early. I agreed and 2 hours later called me and said my bird died. I had the burden 37 years n that  is how they told me. The only concern was that I pay my 2700 bill. No  compassion nothing  from they. N qhw I agrees for a diagnosis  they want another  200 dollar. So I neve found out why my bird died of. I would never recommend  that place to anyone. Read Less

I wish I had more stars to give this hospital. Not only are they incredibly affordable, but the staff is incredibly knowledgeable, attentive, and I could really tell they cared about our dog.We brought our dog in for heartworm treatment over the holidays, and Dr. Carl Sammarco addressed all our concerns and had answers to all of our questions. Heartworm can be very scary, but we were able to leave our pet and not worry about him at all. What a gift having Red Bank Veterinary in our life.Whatever your needs, look no further. Read Less

Though not as far as some have traveled, we voyaged 95 miles to visit RBVH for specialist surgery on our cat. I delayed writing this review, because I wanted to have the full story when I wrote it, because it's the ending (especially when happy) that is necessary for any tale.In the spring of 2013, our 13yo kitty, Nini, began showing odd symptoms: twitches, head tilt, walking was off, circling, drooling, etc. The symptoms slowly increased and did not dissipate. That fall, our family vet sent us to a local neurologist, and after a scan + MRI, we got our diagnosis: meningioma (a benign brain tumor). Her tumor was operable, and we were referred, with the utmost confidence, to RBVH/Dr. Glass (neurology) by Metropolitan Veterinary Associates, down here, outside of Phila.When I called RBVH, I was given to Dr. Glass's coordinator. They really have everything down, and everything was laid out for us in terms of medical details for the procedure, risks, costs, payment requirements (deposit due when you drop pet off, etc). timing for drop off/pick up, phone call updates, overnight stay, etc. All of our questions were answered professionally, compassionately, intelligently, and thoroughly. Anything the coordinator could not answer, was passed along to Dr. Glass, who then answered it himself. We were given all the time we needed to decide about the surgery. Dr. Glass did surgery only on certain days each week, so we did need to reserve a spot accordingly. They were even completely practiced at dealing with out-of-towners, and allowed us to skip their normal prelim visit, and got everything set for one drop off and pick up, only, which was SO HEPFUL! It is stressful enough dealing with your pet's serious medical issues, and driving such a distance when you are all emotional and a mess it not fun (nor safe), so this streamlined set-up they have was absolutely amazing for us!We prepped according to instructions, which in our case, were doses of Prednisone to shrink the tumor, to make it easier for surgery. When the day came, we headed up. It took around 2 hours door to door. The saltwater aquarium in the waiting room is impressive. The reception staff was friendly to us, and to other people there as well.When we met with Dr. Glass, he had all the files we'd sent in advance, and was abreast of our cat's entire case specifics. He jumped right into details about her surgery, and explained to us exactly what he would do for the procedure, from anesthesia, to incision, to skull removal, to tumor extraction, to patching her all up! We were cautioned about the risks of brain surgery, and also told that from her specific diagnostic images, it may be tough to get the full mass out. We were given scenario A, B, etc. and encouraged to ask any questions. I was nervous and terrified, and of course, had a million questions. He was thorough, patient, and respectful. Dr. Glass was confident without being arrogant, and he gained our trust and respect.We left our kitty in Dr. Glass's hands and made the 2-hour journey home. Later that day, as promised, Dr. Glass called to update us on the surgery, it was a success. We were so relieved. Luckily, the tumor popped right out, and was a clean extraction! Yay! Nini would have only cartilage (no skull) in one spot of her head, for the rest of her life, but this is a small price to pay when the alternative is certain death were the tumor (even though benign) permitted to continue to grow and kill her.When we got her back, she had a shaved head, with a mohawk of staples, but the incision healed very nicely, and her fur grew back very quickly. She was spry and happy, and totally herself again! It was wonderful!In the years after, we were told to expect another tumor to grow back, and that she would likely need another surgery to remove the next one, which, depending on her age and other health issues by then, may or may not be worth it. We were also told that she may have a twitch or tick every now and then, which is a side effect of brain surgery. For years we watched and waited, but she remained her normal self. We did see a twitch or two every now and then, and we of course had to caution everyone who patted her about the "soft" spot on her head. But no tumor ever grew back!Five years and a month after Nini's brain surgery (this October 2018), she died a strong old lady! In the end, she slowly had kidney failure, as many many elderly cats do. Her end was peaceful, because she lived a long fulfilling life. She survived not only the brain surgery, but also a big scare with her thyroid a couple years later, and Radioiodine Therapy. Through it all, she remained feisty, and liked to chase rude deer out of our back yard. She was one hell of a cat, and we are so grateful to Dr. Glass for saving her, and delivering her back to us for another five good quality years!I would recommend Dr. Glass to anyone considering brain surgery on their pet. A++++ Read Less

I took my cat to see the neurologist, Dr. Song. My cat needed an MRI. Dr. Song was very pleasant and she definitely knows what she's doing. I was unimpressed with the lack of follow up. After what was a very expensive visit ( my issue was not with the cost - I knew it would be expensive), I did not receive one phone call post-procedure from Dr. Song asking how my cat was doing. My own vet called to see how my cat was feeling. My cat had no issues afterwards, but a courtesy call would have been appreciated. Patient follow up is good for business, as it makes a positive impression. Read Less

I brought my dog in because I felt she was having trouble seeing. From the eye exam, it seemed like her eyes were clear. Dr. Ringle requested an ERG test which was supposed to show if my dog has SARDS. I brought her in a week later for the test and he told me that my dog was completely blind and would never be able to see again. There was no surgery or medication to help. He then told me that people put their dogs down for this. He was very insensitive and had no bedside manner. He also refused to give me the results of the test. As the months went by, I chose to get a second opinion because I felt like she could see. The second opinion told me that  she see very well and there was no way she could have SARDS. Dr. Ringle was the most insensitive ever I've ever had and I can only imagine how many people has convinced to put their dogs down. Read Less

They were able to safely & successfully remove an intestinal blockage in our cat via surgery.  It was not cheap by any means* but for such a serious situation it was taken care of quickly & the outcome was positive.  By the time we got home from dropping him off, he was out of surgery & the surgeon called us to debrief.*edit: Total cost of surgery actually ended up being more reasonable than what we were expecting.  Our cat is recovering well & we ended up saving some money. Read Less

I was referred to go to RBVH from my vet in 2016, as they have an excellent Exotics department there.In 2016, my husband and I became the primary caretakers of a classroom rabbit Mr. Bentley. He was a dwarf rabbit with periodontal disease. For those of you who aren't familiar with rabbits, their teeth continuously grow. Mr. B did not eat hay so his teeth were very bad. We had them do a CT scan back in 2016 and it revealed the horrible condition of his teeth; fractured roots, infection. In spite of everything, he was still very happy and able to eat. Fast forward to May 2018, I noticed that Mr. B had a lump under his chin. We did another CT Scan and found out that it was an abscess (infection). Dr. Knafo extracted all of his infected teeth, drained the abscess. It was a rough (and very expensive) procedure, but Mr. B survived and hours post-surgery even wanted to eat. They took very good care of our friend after his serious operation. We even had him medically boarded in May as we went out of town. The Exotics team took great care of him and sent me a daily email about his behavior. It's good to know that they have an Exotics only boarding as the little guys don't need to be around barking dogs or scary cats.We had to take Mr. B back every 2 weeks since then, from late May to September. Visits were expensive, but I wanted the best care for my friend. He was never happy about being there, but he tolerated it. This past July, I noticed another abscess had formed. I knew at that point that the dental disease had progressed and that he didn't have much time. We had that abscess drained and marsupulized. Mr. B had a lot of medication, but the vet techs and doctors guided us through how to care for him and make sure he was comfortable. He had a wonderful summer and we spent so much time with him.Unfortunately in September I noticed that he was flinching when I tried to pet him. After a visit to the vet, we found out that an abscess was pushing against his eye, reducing his ability to blink. I was absolutely heart broken after hearing this and cried all the way to work. With prey animals, they hide their symptoms, but they deteriorate very quickly. I thought we would have until the weekend, but our little friend had grown so weak. The following day, we took him back to RBVH and we put him to sleep. The hospital gives you the option of taking your pet home and burying him or sending him for cremation to family owned Pet Meadow, which we opted for. If you're still with me, thanks for reading my story and experience at Red Bank Veterinary Hospital. As you can see, Mr. B was very special and I truly believe that the Exotics department Dr. McCleery & Dr. Knafo, and the amazing vet techs took excellent care and let him live his best bun life ever. Thank you for all that you do. Read Less

My 3 year old bengal cat, Simba, was diagnosed with right cervical squamous cell carcinoma in March of 2018. Simba started chemotherapy; he was given Palladia 3 times a week. His tumor had shrunk, and it looked as if nothing had ever happened to him. Simba ate well, played, and was back to his old self: happy. When we met with radiation oncologist Dr. Dustin Lewis, Simba had been taking Palladia for 4 months. Dr. Lewis seemed to be very knowledgeable, and answered all my questions. He said that radiation therapy will extend my cat's life by AT LEAST 8 months, and potentially even more. He said that the weirdest experience he had ever encountered was when one cat lived for only 2 months after radiation therapy. Dr. Lewis prescribed Simba 5 radiation treatments. These are the results of radiation treatments:After the 2nd treatment, my 18 lbs cat lost his appetite, started hiding in a closet, stopped playing, and was constantly on edge. Every time I had to leave, he started panicking and hiding. When I got my cat after the 3rd radiation treatment, he looked so sad and unhappy; as if someone had sucked all of his energy. I started crying, and told Dr. Lewis about my concerns, and how maybe we should only do 4 treatments. His reply was a bitter "No"; He followed: "I recommend all 5 treatments, and Simba will be ok."My cat started to get worse and worse. You may be wondering why I didn't stop; why had I brought Simba for 2 more treatments? Because, I believed what this professional had said. He told me that after radiation therapy is complete, my Simba will get better; But that never happened. When I went to pick up my beloved cat, following the 5th and last treatment, he was shaking in his carry bag. I've never seen him so frightened, sad, and in such a miserable condition. Dr Lewis explained that Simba was scared, because there were too many pets around and of the different smells. He said that his tumor, on the right side of his neck, was much smaller now, and the other tumor, inside his throat, had disappeared. I was so full of joy, the complete opposite of my cat.Simba ate less, and less; he lost interest in life; he stopped playing and just sat on the couch all day; he started to cough (even though I was told the tumor in his throat was gone); he continued to hide from me; he actually avoided me. After two weeks, we went to an oncologist at AMC. They said that Simba got ear mites, and one of his pupils became less than the other (this Is called anisicora). They prescribed him Revolution Single Blue; I gave Revolution to Simba that same evening. The next day, Simba stoped eating completely, and laid all day on a couch; I took him to the emergency room. After an Ultra sound, X-Ray, and spending 5 hours there, the emergency doctor prescribed us pain medication, and pills for a boost in appetite. We went home; I gave him the medications, and they seemed to help him. However, In a few days, Simba started limping as if he couldn't use his right hind leg. He once again stopped eating, and things just went downhill from there. When I wanted to pet him, he just moved his head from me as if it hurt him. In just two days, Simba could hardly walk; He looked like a skeleton; He lost so much weight. Once again, I took him to AMC. They said Simba has a neurological issue. A neurologist doctor said that the tumor had spread to his brain. The END. My poor Simba. I will always love you! You are in my heart! I still blame myself: Why didnt I refuse the radiation therapy? He was so happy on Palladia; I dont know what happened to him. After therapy he was supposed to feel better. Dr. Lewis, now isn't this your weirdest experience, when a cat dies after only one month of radiation treatments. Read Less

Red Bank Veterinary Hospital is the best! I took my cat here after his limp was progressively getting worse and two previous veterinarians gave several possible diagnoses. 1) a pulled muscle, 2) spinal injury, 3) neurological issues, 4) blood clot. Dr. Studer was wonderful and calming as I sat there panicked and teary-eyed that there was something very wrong with my boy. She examined him and didn't find any breaks or fractures. Then, a neurologist examined him and all test results were fine. She took it upon herself to take him to the orthopedic surgeons just for an exam who then discovered he injured his knee by twisting it or landing on it poorly. They sent him home with pain medicine and after a few days his personality started to come back and the limp is less and less each day. I called the hospital twice with questions and concerns and both times I was quickly connected to either Dr. Studer or another doctor. After giving the correct diagnosis and sending us on our way relieved, they also waived the neurology exam because there were no findings and there was no orthopedic exam fee.The hospital is huge, clean and has a tremendous team of doctors of all kinds. Thank you Dr. Studer and Red Bank doctors! Read Less

What on earth has happened to this place?!?  I can no longer in good conscience recommend it to others. The level of service has dropped off a cliff. The doctors are non responsive, the pharmacy dept is an absolute nightmare. Cannot fathom what management change has caused this level of dysfunction to begin. So sad. Read Less

A special thanks to Dr. Sherger for his time, empathy, and compassion after we learned our Holly's cancer is terminal.  He went above and beyond to help us during this incredibly difficult time in our lives. He is exceptional and obviously in this profession for the right reasons.  We desperately needed a Guardian Angel yesterday as Holly's two Dads heard the worst news imaginable, and Dr. Sherger was there for us. Read Less

This is my second veterinary emergency experience at RBVH and I could not be happier with the compassion, care or diligence provided to my dogs.  I highly recommend Dr. Lindsay K. Nussbaum who was simply AMAZING and saved my dog from having an unnecessary surgery due to her keen insights and the additional testing she recommended, using RBVH's state of art technology and top notch radiology department.  Three other doctors (at another veterinary hospital, two of whom were specialists) were "positive" my dog, Izzy, had colonic torsion but she correctly ruled it out as the cause of my pup's GI issue.  As a result, Izzy is home and doing well!  I could not be happier with the outcome, Dr. Nussbaum's brilliant deductions or her kindness toward Izzy and me.  She's just fantastic!In my prior experience at RBVH, Dr. Glass restored my 9 year old Shiloh's ability to walk by performing back surgery that removed his pain and greatly improved his mobility.  My pup, Thelonious, is still running around and enjoying life because of Dr. Glass's fine care and expertise. I'm positive that miracles occur every day at RBVH because the doctors and staff are world class leaders in veterinary medicine, and I've personally experienced it twice. Words cannot express my gratitude for my two miracle dogs!  Dr. Nussbaum and Dr. Glass are angels on earth!  Many thanks to RBVH and their incredible staff! Read Less

After using them for years : policy's have changed and mostly I don't feel this place has the passion and compassion for the dogs it use to. It seems it's more a system to get your money . Example: why is meds  three times the cost when you Can get it from a smaller vet . I pay redbank 107 for my dogs seizer meds that he needs for life when i just found a smaller vet called sayrebrook vet in oldbridge for 43 dollars :Why does redbank have five different prices for a check up for your pet. It's goes based on how often you use them. Most places. Have a regular visit A emergency visit price and a recheck visit price. Redbank has lost its connection to care about people and the fact that we love our pets and we aren't rich . They do have some caring doctors of course and I blame the people who decide the prices and the ask demand there doctors to do certain things at checkups that require more of a expense to the client . Read Less

At 3 AM, our dog one was crying in pain and we couldn't figure out what was going on. Thankfully, our vet had recommended for us to go to Red Bank Veterinary Hospital (RBVH). When we called RBVH the folks that answered the phones were so nice and answered all the questions they could (without knowing what might be wrong with my dog). We had decided to try to RBVH even though there were other hospitals closer to us and we are very glad we did. We checked into the hospital, filled out a form, and pretty quickly was brought into a room where a tech did some intake questions, etc. She was super friendly and supportive since we were so concerned (and I had a lot to say about my dog's medical history). The tech was very assuring and told me the doctor would be right in.The doctor, Dr. Reczynska, was simply amazing. She was so, so, kind. She listened to everything we had to say. I could really tell she knew her stuff as she explained what tests she needed to run (some simple touch tests, rectal exam, etc). She pretty much treated our dog like her own and we really appreciated that. I cannot express how amazing Dr. R's bedside manner was and how intelligent of a woman she really is. We are very thankful for her diagnosis of our dog and provided him with the proper medications and directions to ensure he wasn't in pain and could make a speedy recovery. I was able to get medications just down the hall from the intake room and also was given tokens for free coffee in their small kitchen area (which was nice because had a 40 minute drive him at 6AM).Thank you to the whole team there, we were really satisfied with our experience and our dog is definitely feeling waaaay better and back to his usual self! Read Less

First the good....Dr. Glass a brilliant man who really cares about you and your pet. Dr. Ringle also a brilliant man in his field, who was quick to escalate the need for my dog to see a neurologist that same day. I love an appreciate both of them.Now the bad...this place is ALL about money.  How rude to make payment up front, the most important thing when you are reeling from a horrible diagnosis given your pet, offered options of treatment and then agree to it. They won't touch your pet until you pay up front. Then to add insult to injury, when my dog was admitted to emergency, we were quoted an estimate of costs and asked to leave a deposit. The deposit ended up being more than required. We received a bill indicating we had a credit balance, but we had to CALL to ask them to refund it back to the credit card. That is just RIDICULOUS. Read Less

Hello,I wanted to commend Dr.  Lauren Wertheimer.   She was spot on with diagnosis and showed the utmost care for my cat.  I was there in June, 2018.  My cat is back to health thanks to the wonderful team at RBVH.I would also like to commend the nurse who helped Dr. Wertheimer on my visit (but the name escapes me).  She was also fantastic.   THANK YOU!!! Read Less

We traveled across Monmouth County from Manalapan to Tinton Falls to get to this hospital because they have every type of doctor and open 24/7 to get help for our beloved cat.  They have never disappointed us.  We actually walked in on an emergency visit.  The ER vet took our cat immediately and took his vitals.  Then they thought they should do an ultrasound because she felt it necessary.  Afterwards, she sat and consulted us in privacy to give us our options.  Unfortunately, we found out that our cat  was extremely ill and not curable.  It was a very sad moment. We agreed that because he was not in any pain, we would try to make him as comfortable as possible.  The Hospital has a pharmacy. Within a very short time, we were able to fill 3 prescriptions.  Veterinary bills can be very expensive but sometimes unavoidable.  This visit including, ER, 3 prescriptions, and ultrasound was $800.  They could have done a lot of extra things which would run up a bill to $5,000.  But they were honest and spared us the cost.  The Hospital itself has a private parking lot with free valet service and a note that no tips would be accepted.  We did use the service because my husband is handicapped and we needed additional help.  The entrance and exit doors open automatically.  The bathrooms are unisex and handicapped accessible.  The venue is immaculate.  I saw them washing down the exterior paths on a regular basis. This is the best place to take your pets for regular and emergency visits. Read Less

We got help to get out of the car.. Definitely a problem by myself..Ty Staff. (3 members of the team going home). Immediately came to help me ... We were Taken in,, & seen by the Doctor, within 5 mins.... Truly Professional, & Caring!! Read Less

RBVH has been caring for all our animals for several years now. Our animals have never had better care, and the cost is always reasonable. We particularly like Dr. Trotter, but we've seen other vets there, and they've all been great. They are available 24/7 and this allows us total peace of mind. Read Less

This place is only after your money and not your animals best interest. I made the mistake of going twice with no change in my dog only my wallet. The first visit cost me over $800.00 which about $400.00 was for medication that was not needed. I wouldn't be surprised if they are told to pad the bills to pay for the beautiful fish tank in the center of the waiting room. Read Less

Dr. Benitah is an intelligent and caring doctor.  She is one of the best hands down!  RBVH is a top notch facility and I am sure my cat would have died a year ago if not for the expertise and compassion of Dr. Benitah. Read Less

DONT BRING YOUR PET HERE!!!!!Once again this place has managed to mis diagnose a pet. This time makes 6. Yes that's right  we have had 6 friends/ family members lose a beloved pet because they mad the mistake of trusting these so called professionals only to be told after spending thousands of dollars that they would have to put their pet down. What a racket.! Don't bring your pet there! Read Less

Do not take your dog to the vet they charge a fortune and they do not ever get the diagnosis correct. Five dogs five different situations five different families all with the same outcome! After spending a fortune for ridiculous prices on every day veterinary practice and a wrong diagnosis that leads to having to put them down because if they would've diagnosed them correctly especially after what they charge the dogs would've lived five different families with the same outcome with five different illnesses do not do not do not if you love your dog take them to this piece of crap that all they care about is money they don't care about you they don't care about your dog or cat they just care about money who charges $3500 for an MRI. Then it turns out that that's not even What was wrong with the dog and what was needed by the time they figure it out it's too late $10,000 later do not do not do not take your dog here somebody needs to take their license away from them I will be calling somebody to investigate this place!!! Read Less

This review is about the Tinton Falls location. I am so sad to see all the negative reviews here. One thing I would say if you are considering Red Bank is to bear in mind that many pet owners end up at Red Bank with serious emergencies and illnesses and so yes -- the hospital will have more negative outcomes than say a local vet. That was sadly our outcome as we put our kitty to sleep last night. Even with what will be a sad ending - they were amazing. Our 14 year old kitty was not eating and was excessively thirsty. We went to our local vet who was amazing but after looking at the blood and urine, felt the symptoms and tests didn't match and suggested we go to Red Bank. We saw Dr. Benita in internal medicine. She said exactly what our vet said, suggested an ultrasound and needle aspiration. Neither were totally conclusive and since cancer was likely - and we did not want chemo, we decided to just treat him with steroids and make him as comfortable as possible. Through all of this, Dr. Benita was with us every step of the way. Not only did she always return our call within hours -- she called us proactively to check in. It is so clear how much she cares and she took all the time we needed to explain all the options so that we could make decisions. I don't know the name of the wonderful Doctor who was there last night but she was wonderful as well - so kind and took all the time we needed. Thank you as well to all the staff -- from check-in through check-out -- everyone was so nice. Read Less

This review is about the Tinton Falls location. I am so sad to see all the negative reviews here. One thing I would say if you are considering Red Bank is to bear in mind that many pet owners end up at Red Bank with serious emergencies and illnesses and so yes -- the hospital will have more negative outcomes than say a local vet. That was sadly our outcome as we put our kitty to sleep last night. Even with what will be a sad ending - they were amazing. Our 14 year old kitty was not eating and was excessively thirsty. We went to our local vet who was amazing but after looking at the blood and urine, felt the symptoms and tests didn't match and suggested we go to Red Bank. We saw Dr. Benita in internal medicine. She said exactly what our vet said, suggested an ultrasound and needle aspiration. Neither were totally conclusive and since cancer was likely - and we did not want chemo, we decided to just treat him with steroids and make him as comfortable as possible. Through all of this, Dr. Benita was with us every step of the way. Not only did she always return our call within hours -- she called us proactively to check in. It is so clear how much she cares and she took all the time we needed to explain all the options so that we could make decisions. I don't know the name of the wonderful Doctor who was there last night but she was wonderful as well - so kind and took all the time we needed. Thank you as well to all the staff -- from check-in through check-out -- everyone was so nice. Read Less

IF YOU LOVE YOUR DOG STAY FAR AWAY FROM THIS PLACE! JUNE 1, 2018: If I could give this place 0 stars i would. Came in the other night as an emergency walk in. My pet was experiencing an upset GI tract and was vomiting. My primary vet took x-rays and stated there was no blockage. I took her to RBVH where Dr. Poplarski took the x days and After evaluation from the "surgeon" dr. Kravitz stated there was blockage and immediate surgery should be performed. There were 2 "medical management" options they gave: surgery that night or put my dog on an IV for fluids, ultra sound in the morning followed by potential surgery. Both doctors recommend surgery that night due to their suggestion that they felt something was blocking her GI TRACT, it was was the CHEAPEST OPTION. Because if I kept her over night it would cost 1,000 on top of the 4,000 for surgery. AFTER PICKING UP MY DOG THE NEXT DAY AFTER SUGERY THEY STATED OTHER MEDICAL MANAGEMENT OPTIONS AND TOLD US WE DIDN'T LISTEN. There were 3 people who were in the room and none of us were told "they could keep her over night, give her an iv drip, anti nausea medication and monitor her as an alternative to surgery, manipulation much? They never gave any other options. My dog came in weak, dehydrated, and could barely walk. To the doctors there was no other option other than surgery. After quoting us 3,500-4,000 they were more than happy to bring us to the reception where they could collect 75% of the payment before the services were performed. Talk about pushing a CareCard. These people are heartless, lack compassion, and honesty. After surgery was performed, they concluded there was NO blockage of a foreign object and it was just a GI problem THAT WOILD SUSIDE ON ITS OWN. Surgery DID NOT need to be performed. These unethical doctors did NOT even scope her. They were quick to push an extensive and expensive surgery no matter what condition the dog was in and what manipulation they used. I will be following up with a phone call to management as well as contacting the medical boards for both doctors to report them of malpractice. Currently my dog has been released home to us, and is sicker than ever. Lethargic, depressed and in excruciating pain due to a surgery that did not need to be performed due to a doctors miscalculation in reading an X-ray. My dog is not cured. She is left in the same condition if not worse than when she came in even after an unnecessarily exploratory surgery. Do yourself a favor and get better doctors who know how to read x-ray. Don't call yourself a state of the art veterinary hospital with doctors who push surgery on sick dogs and don't offer other alternatives. As a pet owner this is the most heart reaching experience I ever had to experience and just pray my dog can recover both physically and mentally from the condition your doctors sent my dog home on June 2, 2018. Read Less

Wonderful, professional staff that took care of my cat promptly, even at 11PM. We got the care for him needed and our prescriptions filled and given to us on sight. The instructions for my cats care were super clear and any questions I had are answered as well. My only issue was I was told to wait at the pharmacy and did for about 45 minutes until I realized no one had come back to the counter. I then asked the staff if I should keep waiting, and I was instructed to ring the bell where the pharmacist then immediately filled the scripts. Maybe directions could be a bit clearer. Thank you for taking care of us! Read Less

Customer service was awful. It took multiple calls and dr STILL could not call us back for emergency refill prescription. The front desk was rude and mean and not empathetic at all. Save yourself the trouble and don't go to this vet. Read Less

I do like this place.  It is pricey but they have the best of the best working here. Dr R. Glass is not only a neurologist but also a world leader in Neurological diagnosis and treatment. He literally writes the textbooks on this stuff. Read Less

Would never go there again. The emergency service stinks. They referred my aged Chi to cardiology who then discharged my pet from the critical care unit in critical condition. They ignored her blood work, which had serious abnormal lab results and never told me. She died a few hours after bringing her home. We must make veterinarians accountable ! Report all vets that commit malpractice to their licensing board. Read Less

Professional care! Went back there with another dog and got same service... top notch.. Dr Glass is by far the best for caring for animals and dealing with humans. A service dog is hard to put down but he was amazing Read Less

My pitbull girl hurt her leg and was limping for awhile. I took her to a few different vets but was not impressed by their demeanor. They were dismissive and had their nose in the air. I just didn't feel comfortable leaving my girl in their hands. Then a coworker recommended Dr. Katharine Salmeri and when I met her I was instantly comfortable. She is very personable and answers any question you have in a patient ,caring manner. you could tell she genuinely loves animals and is very knowledgeable. I live in New York and do not regret the drive one bit. She is definitely one of the best doctors I've met. Would highly recommend her. The surgery is costly but surgery is expensive anywhere. At least I knew she was in good hands. Read Less

Scheduling an appointment was horrendous, first visit 5 mins.. not happyWow, I have never met a meaner receptionist, and we went their on our vets high recommendation.  Our pup has near no control over back legs, yet vert says, well hes on pain meds, so cant tell, come back next week. (he even thought our pup was 1.. hes 8, not excited by a vet that cant tell the difference between a puppy and an old dog)  Hey buddy, next time you have to drive 90 mins each way with your hurting pup for barely a 5 min consult and $200 bill.. I hope you are thrilled...  Sad Read Less

My 11 year old mini Schnauzer suddenly went blind.....she had blood drawn and was further diagnosed with sever diabetes... Pepper went in a very short time from running after squirrels in the yard to not moving unless I picked her up and brought her out to pee and poo ..I after much consideration decided to let her go and called Red Bank hospital.. Everyone and everything was so well handled and all of the staff so understanding and considerate to me.. I highly recommend them to all .. Read Less

It is in times of sorrow that we, as people, need compassion the most. Red Bank Veterinary Hospital has that in spades. I recently took my 10 year old rabbit in for an emergency visit and they discovered a tumor in his abdomen. Being that he was so old (for a rabbit), the best thing I could do for him was the one thing we never want to do as pet owners; Relieve him of his suffering. I can not say enough about the staff and exotics vet. Their compassion is unmatched and they made one awful day, a little easier to handle. I could see in the Vets eyes as she laid my beloved pet to rest, just how much she cared. This Vet is the very definition of compassion, and I will forever be grateful to have had someone like her with me in that heart breaking moment. Thank you to all that cared for Honey Bunny in his final hour. Read Less

We said goodbye to our beautiful Bichon Chloe here and the staff were so respectful and kind. We couldn't have asked for a more peaceful way to spend our last moments with Chloe and we got to pet and hold her the entire time while she passed on. Thank you Red Bank Veterinary Hospital. Those last moments meant everything to us. Read Less

Feline Hyperthyroid ~ I-131 TherapyI called to find out their price for Feline I-131 therapy.  Veronica told me the cost was $2100.00 for them just to let me know if my cat was a candidate for such treatment.  Then there will be an additional charge for the actual treatment.  Of course she didn't know what that additional charge would be (how convenient).   I ask if she would double check that as every other Vet Hospital that offers the procedure charges $1600 - $2100 all inclusive.  Veronica was very insistent that they charge $2100 right off the bat just to let you know if your cat is eligible.  Sounds like the end you'll end up paying $4 - $5k.  Now it could be that Veronica was wrong.  In which case I don't want my pet cared for by clueless staff .  This was a very disturbing phone call.  Clearly I'm not going to take my kitty there. Read Less

My turtle passed away this morning so I brought him to Red Bank Veterinary to be cremated and they are so AWESOME and super compassionate! Dr. Emily Seidel is AMAZING! I'm originally from New York so I usually commute the hour back and forth to my Vet back home but Red Bank is by far the BEST animal hospital in the state of New Jersey! I would definitely recommend them! If you care about your pet then bring them to Red Bank for the proper care!! Read Less

World class vet service in Red Bank. In addition to 24 hour service, they make house calls. The staff is professional, caring and understanding. Certainly not for the budget minded but if you insist on the best care for your companion animal, this is the place. Read Less

We took our dog here 2 nights ago because his stomach was very hard and he seemed like he was in a lot of pain.... to make a long story short I left there paying almost $600 for them to tell me he is just bloated ... they didn't do anything for him, didn't send me home with any medicine to subside the pain , and my dog is still in the same condition so now I have to take him back to my vet ... red bank is a total rip off! Read Less

If I was able to put 0 stars I would. Our amazing 13 year old Westie who developed a bad gas issue is now dead.  First week of December his belly was bloated and he was having a hard time passing gas, intern doc advised they need to do a very simple procedure needle in the belly to let the air out...we did it and he was placed on prescribed food to help control his belly, one week later he stopped eating all together.  We brought him back they did a scan...oh now he has a mass, didn't anyone tell you he most likey has stomach cancer..nothing you can do.  Downward spiral feeding him with a syringe for 3 weeks he then stopped drinking on his own as well. 3rd visit prednisone and anti naseau meds...nothing you can do. Left messages for last doc he saw to help provide us with a realistic timeline, took her 4 days to return our call.  He stopped walking stopped everything and passed surrounded by our entire family holding him, we contacted RBV to help address his cremation, admins were helpful upon arrival and advised a doc wanted to talk to us first...we were placed in a room and she walked in smiling and said so what happened?? I'm sick by all, he was a healthy happy pup with gas and within 1 month of their procedure he was gone... never ever any health issues his entire life we never had the need to have one set doctor because he was never ill. Only annual shots etc...Comletely heartbroken family and feel the majority of doctors at RBV are inexperienced and unsympathetic. Stay away if you love your animal. Read Less

Last night, I had to say goodbye to my best friend of 15 years. I can't remember the name of the doctor or the woman at the front desk, but they made an awful, terrible experience as comfortable as possible for my mom and I. After the decision had been made, they brought my us into a private room with Buddy that had a couch, dim lighting, candles and snacks, bottles of water, etc. They gave us all the time we needed in private with Buddy and told us to just let them know whenever we were ready. The doctor was incredibly patient and thoroughly explained everything that was going to be done. We stayed in the room for the entire process, and she allowed us time with him after until we were ready to leave.This was my first and only time at this hospital, but the staff was amazing and patient last night. Read Less

We can't thank Red Bank, and Dr. Glass in neurology, enough. After coming home to find that our beloved 4 year old cat, Abraham, could no longer support his own weight or walk, we received two mis-diagnoses from other vets before we were referred to Dr. Glass. Dr Glass immediately realized Abe was misdiagnosed, walked us through possible test options while being transparent about pricing and likelihood of an answer from each test. It took just a few days for Dr. Glass to diagnose Abe with a rare autoimmune disease and find a sustainable treatment option for him. Our little buddy is walking again, at almost 100% of his prior mobility, thanks to Dr. Glass. We were terrified of the potential prognosis and Dr Glass always answered our questions, returned our calls, and made us feel supported and hopeful throughout the process. When he called with the good news about Abe's treatment, he sounded just as excited as we were to hear that Abe was going to be fine. RBVH is more than an hour drive for us but we won't risk taking our animals anywhere else again. This place is truly the best in the area when it comes to quality doctors and customer service. Definitely pricey, but they're honest about cost and don't run unnecessary tests. Read Less

A complete scam.Do not go here - complete poor and unethical business practices.They don't give a **** about your animal; they just want to charge everyone "emergency visit" fees, regardless if you schedule an appointment or not... Then afterwards when you ask how it's an emergency if you scheduled an appointment in advance, they explain to you all visits are emergency visits unless you tell them in advance and sign paperwork stating them to be your animals GP...---A couple of nights ago we decided to bring our 2 year old lab in, because he vomited several times in one day, and we wanted to get him meds before traveling the next day.  We mentioned that he did have diarrhea the night before as well.  We waited in the lobby for about 10 minutes before the doctor came in to see our pup.Asides from our dog being a puppy and generally excited whenever he is someplace new, he was under the impression that we were going to be doing something fun and/or playful... so, the idea of us sitting in a small room for a couple of minutes, was upsetting to him so he was a little whiny and crying.  It didn't help that we were teasing him with treats also in order to get him onto a scale etc...The doctor said that he's in pain, and he cried when she touched his belly... but we pointed out that he's been crying in general due to all the other variables.. teasing him with treats, being cooped up in a small room, and being somewhere new.It was clear he wasn't in pain...She asked us what was wrong with him, and we told her that he had vomited several times in a day, and had diarrhea, and we just wanted to bring him in right away as we wanted to catch whatever he has, before it gets worse.Her response was literally, verbatim  "Due to the nature of the breed, he probably ate something he shouldn't have, a foreign body or object, and it's probably obstructing his GI tract... I would recommend you leave him here overnight, so we can put him on an IV and get him fluids... the surgeon will be in tomorrow morning, and depending on how he does through the night, we'll determine if he needs to be operated on."We immediately were shocked and questioned her diagnosis... we said, what do you mean he probably ate something? Yes he's a lab, but he's not a chewer, and he doesn't eat everything he see's - especially if it's not food. Diagnosing him via a blanket statement like "he's a lab, labs eat everything, we should schedule surgery" That's absurd... shouldn't we do bloodwork, or a stool sample, or x-rays??She then responded "That would be good idea, taking the right steps".  So we said we can take him out and get a stool sample from him, but she told us that wouldn't be the right move... and that an x-ray would be the first step.  She said based on what we told her, it's not going to be a parasite like giardia or anything, and more than likely - it's something in his intestines, that is not allowing him to digest food or water.  When we said he has gone to the bathroom though, she said " well, it's likely blocking at times, and then at other times, it is not, that's what happens with an obstruction".So we said, okay - lets do the X-rays...After waiting for a long time, and hearing our boy bark his brains out for 30-45 minutes (which he NEVER does... only if he's scared and left alone in a place he is unsure of).  The doctor comes back in and says that the X-rays showed an obstruction, and that he should be left overnight.We asked her if she can show us the x-ray and obstruction, and she immediately got irked and defensive, and said " Oh, I didn't know you were a radiologist?"My fiancee responded saying " I'm not - my mother is though, I just wanted to see what you saw, am I allowed to ask to see the x-rays? Can we get them e-mailed or on a disk?The doctor than said " I'll show you them here. I'm not a radiologist or a surgeon, so I cannot say for sure what the x-rays shows but I am concerned with an area - it's unclear if there is something there or not. I'd like him to stay overnight for the radiologist to see in the morning"She shows us the X-rays, and it doesn't look like much of anything is there other than bowels, which she said look good because they show that they're solid, and not diarrhea - and that will further disprove the thought of a parasite.We told her that we will not be leaving him overnight, and we are taking him with us...  She tried to persuade us to leave him, asking us how many times he through up - which lead to a stupid argument of what determines if it should be counted as a "unique" vomit... Did he take a step between? Did he pause in between? If he paused or took a step in between vomitting, even if it was 2.5 seconds in between - it should be counted as a unique vomit... yadda yadda. what a joke.  $800 later, we find out the doctor is just an intern.  We called to schedule a follow-up with a doctor, but were told we're going to have to pay another emergency fee HA.. Read Less

Terrible Service. The Dr was supposed to be a specialist? I paid $700+ to find out the same thing my vet told me & to receive the same treatment recommendation including the same drugs. Also when I requested my pet's test results & files I was told the Dr has to ok it? I'm still waiting. I've been able to call my regular vet & specialists and have my pet's records emailed to me the same day. After the visit it is very difficult to get access to the Dr about test results or questions. Go to NorthStar they are fantastic, friendlier and much easier to access with questions Read Less

When it comes to emergencies with your pets, there is no better place than Red Bank Vet Hospital. It doesn't matter if it is the middle of the afternoon or 2 in the morning, the level of care that all animals receive is second to none.I've been here in the middle of the night and the doctors are always accommodating and always focused on taking care of your pet. They are always upfront with you about your options when it comes to treatment or tests that maybe done. The prices for a lot of the treatments are a bit pricy, but they are very thorough when diagnosing what is wrong with your pet.The only downside to going at night is that you will wait for quite a long time while they take care of your pet and while they get you medicine. The time I came with my hamster, we got in a bit before midnight and didn't leave until well after two in the morning. I understand that there aren't that many people on staff that late at night but it's still a really long waitIn conclusion, Red Bank will offer you the best possible care for your pets no matter what time of the day it is. They care about every animal that comes through the door and they will tell you what they think the best course of action is. Read Less

Even this was not our regular vet, we could not let our 15 year lab suffer anymore and we decided on a Saturday we owed it to her to not be selfish and end her pain.  We were able to say goodbye to her outside, where she was less stressed and surrounded by her family.  As I said a prayer bless the hands that send her to you, for they are doing so in love and compassion, freeing her from pain and suffering and thank you, Lord, for granting me the strength to give her to you now. Amen.I only wish I would have gone here 30 mins away for me as her regular vet.  I will probably start taking our cat here. Read Less

Don't go anywhere else for an emergency or surgery please save your pet, your money and your tears and go here!!! The doctors and staff are simply the best you can find anywhere. My dog Bonkers had two IVDD surgeries in the past year and a half at two major Vet Hospitals Oradell and RBV and by far Red Bank Vets(RBV) stands out in every way possible. Dr. Glass is amazing! He listens, takes notes, he gives suggestions, takes time, has patience to explain findings and he gets to work. Pricing is very comparable to other large Vet hospitals. Phone calls are promptly answered by real humans so in times of an emergency you don't have to deal with an automated machine 24-7. You don't get that with other hospitals.  I won't be going anywhere else! Thank you Dr Eric Glass you are the BEST! Bonkers thanks you too. Read Less

We have used Red Bank for several years for our emergency issues . This past week, we had our 17 year old Corgi have a 2nd stroke and had to put her down. Everyone from the receptionist who dealt with my less than pleasant behavior , to the vet tech to the doctor herself, showed compassion and caring. We could not have been treated better and I appreciate that our family pet passed peacefully with us holding her and this will give me a good memory. We as humans should hope for as much. Read Less

Brought two newborn kittens in to be checked out. We told them we would like to keep them. They made me sign forms. They then said that it would cost over four thousand dollars because they were in distress and they couldn't guarantee they would survive. They then talked us into euthanizing them. They then charged us. If we had brought them in as good Samaritans it would not have cost us anything, but because they made us sign forms saying they were ours(even though we just found them) they charged us. This is what happens when you try to do the right thing but go to the wrong place. Was charged $294 for nothing. They didn't care for the animals or the people, only the money. Read Less

My husband and I had to unfortunately euthanize our beloved cat of 16 on Memorial Day. The staff could not have been more kind, caring and compassionate. They gave us a private, comfortable room to be alone with our cat for as long as we needed. They explained the whole process and only proceeded when we were ready. The receptionist was so sweet and the doctor was even kinder. They even offer paw prints to remember your pet which I thought was so sweet. This was a real struggle for my husband and I and they made the situation much less painful. They are angels that work there! Thank you for being so wonderful to our family and to our beloved kitty. Read Less

This veterinary hospital has fantastic customer service and provides excellent emotional support to the entire family. I use this particular vet for all of my exotic animals (4 rats and a snake). The exotic specialist here is knowledgeable, friendly, and wonderful with all of my animals. All of the staff members love animals and work hard to make your pet as comfortable as possible. They do not charge for euthanasia here, their philosophy being that an animal should not have to suffer if the family cannot afford the procedure. The only charges are for cremation or disposal of your pet after euthanasia. They also offer paw prints and nose prints of your pet. I've had to euthanize two pets here, and it was such a pleasant and stress-free experience considering the terrible circumstances. Through all of our hardships and tragedies, this place has been so professional, warm, and supportive. I would never go anywhere else for an emergency situation. I'm also extremely impressed with their exotic animals staff. Any animal would be in great hands here. Read Less

This was the worst day ever it seemed. We had just moved to the area and needed an emergency vet at 8pm for our senior dog.  Well sadly my dog couldn't be helped after a bad stroke but the caring of the staff and the doctor were very good.  We will be back and have found our new vet for our other pets. Read Less

It's expensive, but you get what you pay for. We've been here around 4 times in my shiba inu's 17-year lifespan and unfortunately, it was also the last place our shiba inu visited as we had to put him down over the weekend.Prior to this, we had visited for an emergency when he fell into our (covered) pool after a snowstorm and had severe hypothermia. The bill to basically thaw him out from near-death was around $803 - $3 more than the vet and I had declared was my final price. Fairly accurate. I did appreciate that she took the time to notify me of the costs, and tried to help figure out the best plan to nurse him to health without breaking the bank.When my family made the decision that the time had come, we visited on Friday night and were quickly shown to a dedicated room for moments like these. They timed everything out perfectly with the option to extend for more moments, but for us, we had spent a valuable, final day with our dog at the beach and he was already asleep, so we decided to follow RBVH's time frame.Signing the documents was quick, and everyone we interacted with was conscious of our pain. Dr. Lantz was straight-forward but compassionate in the steps that were about to be taken. Everything looked painless - even peaceful.We were surprised at the lack of a bill for euthanasia, but we also opted to bring him home for his final resting place. If you decide to cremate, it's $50 - and I think they also have an at-home option where they come visit you for the deed, albeit at an extra cost, I'm assuming. All in all, the ordeal would have felt "cheap" if we had to sign a bill after saying goodbye to a beloved pet, and I have a lot more respect for this institution and its founders for such a practice.If you decide to take your pet home after, like we did, they have you wait outside and bring the body out to you in a coffin as your pet is cleaned up and wrapped inside the box. I found myself noticing the tiniest little details which, in the long run, may not matter - but I did appreciate that when we took one last look, he was actually tucked into the pads around him instead of just haphazardly lying in the box, and his name was written with cute hearts. Thank you for everything. Read Less

I can not even explain how sad this is that this has happened!!!!! There is no less then 1 The place killed a cat that was brought in as a SAM (a Good Samaritan) it was a stray cat that had been around my home for the past months the and half. Very friend appeared to be a lost pet. We have 4 strays that we care for and this one joined in. After coming home from a vacation we discovered it had its face slashed ( as if it was caught in something like a tight fence or metal can) it was not bleeding and had begun healing at the time of discovery. We had been away for 3 weeks. Our pet sitter was feeding outside cats. So while feeding the cat it allowed me to pet it and touch his face. Again very friendly! We asked the SPCA if they did medical but they said go to red bank, we asked a local pet store they said red bank and on the way in we ran into a animal control officer and he said the animal would be fine. This cat was a sweet stray that we would have kept but thought the medical would be to much and after talking with all the people we felt that red bank would fix it up and it would be adopted out. Which would be better than a life outside in our yard. So we signed it in was told they would examine it and that it would be checked for chip. Again this cat was friendly sweet and easy. I was rethinking our decision to leave it so I called to find out about it 5 hours later. Only to be told it was put down!!!!!!!! Killed when I asked why they said it was not friendly and behaving agitated. It had rabies is what I was told. I said wrong cat that it was sweet and not an issue then they said the vet said the cat was lethargic and acting like it had rabies. I again said no way this cat was friendly and fine except it's face on both sides had the cuts. They then said they had the right since it was a SAM and that it was too late and done. This cat had not even meows in the car ride. He let me pet him and other dogs coming over smell Him in the carrier with no issue at all, no hissing, and no growling from the dogs. If he was sick the dogs would have smelled it and growled. Nothing sweet behaved tired injured cat. They killed it because no one was paying them to care for it!!!!!!! This place is all about the money and did not even take the time to talk with me to find out more about the cat. So sad to have made the mistake to trust them to care for the cat and get it adopted out.Read Less

Dr. Trotter has been our vet for over 9 years. It is so obvious how much he loves animals and treats each patient as if they were his own pet. Wed, our Labrador, Harry had surgery to remove a mass on his side. Worried about his age and the effects of anesthesia and his recovery, Dr. Trotter put us at ease and we knew he was in the best and most capable hands. Surgery went well, biopsy was benign and Harry is home recovering. It is a blessing to have such a wonderful facility nearby and to have a vet like Dr. Trotter and his tech Joann. Read Less

They are expensive, yes. That being said, they are so exceptional at explaining every treatment option as well as the costs involved in each option. They are so caring and so compassionate, I will never go to a different vet again.Read Less

Dr. Chilino is my dogs general Dr. Last night I had to rush Khloe in at 10pm. She jumped off the deck and came up limping. Not a long wait to see Dr. Gallagher. She was very informative and took her time to explain all the options. I was very upset but she was very calming. They really do care about your pet and you. They are more expensive than other places but where can you go when you need to go to the emergency room at 10pm. My family member is worth what it takes. They never push. Read Less

I had to bring my Staffy Woody to the Linwood office Dec. 26th 2016. It was definitely a sad holiday and new year as I had to make that aweful decision to put him to sleep that day. While I had never have had to put an animal down, the staff and vet in this office and on this particular day were truly amazing. The comfort, care, compassion and understanding that they gave me (and my love bug Woody) was so touching and heartwarming and will never be forgotten.. I appreciate the love and compassion I got from you all. Thank you so very muchRead Less

It's the best place to take your ferrets. Dr. McCleery and her assistant are the awesome. We have been looking for a good ferret vet for awhile. We were very impressed how thorough knowledgeable she is. My Miles and Oakley are in good hands. Read Less

I used to work here, and when I did I was always so impressed with the medical quality. It made me feel bad for truly sick animals that went to other hospitals that didn't have the luxury of having advanced diagnostic equipment and specialists present. Because of my experiences with the doctors and techs there, when it became evident that my 1 year old dog would need a neurological consult, I immediately knew exactly where I was going to take her. She went to see Dr. Glass, got an MRI, and thankfully it turned out to be something she was born with and can live with just fine. I do take her for her annuals someplace a bit closer to home (since RBVH is a hike for me), but if she ever needs a specialist or we have an emergency, she will always end up here. Read Less

This review is for Drs. Glass and Lewis. My dog, Sweet Pea, was diagnosed with Cushing's disease last year. A few months ago, I took Sweet Pea to my primary care vet, who informed me that Sweet Pea had horrible spinal arthritis, was constantly in pain, and soon wouldn't be able to walk. He prescribed pain medication and I left the appointment in tears because I couldn't stop thinking about how miserable Sweet Pea's life was going to be and that she was only 6 years old. I brought her to Dr. Glass, the neurologist, for a second opinion. He informed me that a lot of the leg weakness the primary care vet saw in Sweet Pea was actually due to her Cushing's and that she wasn't in any pain. He then recommended I pursue radiation to shrink the pituitary tumor that was causing the Cushing's, which no one else had even told me was an option. Dr. Lewis and his team handled Sweet Pea's radiation therapy and were fantastic throughout the process. I live in Maryland, so my family took Sweet Pea to her appointments, but Dr. Lewis kept me informed and my family raved about how well Sweet Pea was treated. As a result of radiation, Sweet Pea's Cushing's clinical signs have already dramatically improved.I am so thankful to both Drs. Glass and Lewis. Without Dr. Glass, I would've been needlessly giving my dog pain medication and I never would've known her Cushing's could be treated, rather than medically managed. Dr. Glass even continued checking up on Sweet Pea to see how she was doing whenever she went to the hospital for her appointments. Dr. Lewis and his team performed the radiation and improved Sweet Pea's outlook. These doctors, and their staff, are both kind and knowledgeable. Please look no further if you're ever in need of a veterinary neurologist or radiation oncologist, even if just for a second opinion. As in my and Sweet Pea's case, you never know what you might learn! Read Less

I just want to say I have never seen such compassion. When our beloved 5 year young rottweiler Max was brought in on emergency basis unable to stand or walk for cat scan they treated him with dignity and care like he was their own... When we found out he had cancer on his spine the Dr was straight up forward with us and didn't try to sell us a surgery and give us false hope. With his guidance, we made the difficult snd devastating decision of putting him down. I can't say enough how professional, courteous, and compassionate they all were. We received our baby boys paw ink print as promised a few days later and yesterday a really nice pet sympathy card came with a notice inside that a donation was made on his name to Save US Pets Foundation. I just want to say thank you.Read Less

I've used both the Linwood facility for late at night emergencies, and we have been to Tinton Falls 5 times over the past 6 years to see Dr. Glass, the neurologist. One time was to help my cat, and 4 of those 5 times was to help my dog, who suffers from IVDD, a terrible disk disease that can paralyze and is very painful. This last time, Dr. Glass was able to perform surgery on my boy and help take away the pain from a ruptured disk in his cervical spine. It's only 5 days post-op, but he's already walking and comfortable. Dr. Glass went above and beyond to help my Frenchie, and not just for the MRI and surgery. I cannot say enough good things about their neurology department. Even the front desk staff was amazingly nice and helpful. The only reason I gave 4 out of 5 stars is they are expensive, and their answering service is rude.Read Less

We had to rush our Rottweiler here at midnight due to him having a sudden onset of abdominal distension. Unfortunately due to a malignant tumor on his spleen that caused massive internal bleeding and was fully unaware of even after just having a check up recently at our regular veterinary office( no fault of theirs due to how it was growing) our gentle giant crossed the rainbow bridge. Upon arrival the staff even at that hour was extremely urgent in their care and all efforts towards medical treatment. The staff was very sympathetic and genuine towards our baby as well as our needs, they stayed with me while making the rainbow bridge transition for him. I have worked in healthcare for years and they were truly genuine in every aspect. Read Less

They have every medical specialty in existence, they are staffed and available 24/7, they truly LOVE the animals and will go to the ends of the earth to help them get well. It is the model of a perfect health care facility and I wish it existed for humans. It is not cheap but luckily I have medical insurance on all of my 4 dogs and 2 cats. I recommend Red Bank Vet unconditionally and Pet Plan insurance.Read Less

We had to take our chameleon here she was very sick and we had to make a choice put her to sleep or years of pain. Theu sent us a foot and tail print and a card. This by far is the best vet we have visited. They are all so caring and thoughtful. My family and I would like to say thank you soooo much for your kind words and the thoughtfulness of the card really touched our hearts. Was not an easy choice but they did make the process a lot better!!! Thank you from Sally's family Read Less

Cooper, our 13 year old German Shorthaired Pointer mix that looked more like a Chocolate Lab was a patient here. We are fortunate that we had minimal veterinarian appointments in 13 years as Cooper was a very healthy dog. It was in Cooper's last days that showed us how much Dr. Mary Beth Morgan cared about Cooper, her patient and us, his family. We knew it was time, but needed to get his sisters home from College and Dr. Morgan worked with us and revamped her schedule to fit the small window we had with our daughters home. We knew Cooper would be uncomfortable and out of sorts with a car ride to the hospital and we didn't want his final moments to be in the hospital. Dr. Morgan and one of her team members came to us. We were able to be with him in our home and give him the love and respect he had given us for 13 years. Dr. Morgan explained everything and put us at ease, as much as she could during this difficult time for our family. Cooper left this world with us by his side and with the dignity he so deserved. When Dr. Morgan had pulled up to our house earlier, we noticed her car was one that we used to have and how Cooper loved to stand in the back seat with his front legs on the console so he could stick his head out the sun roof. Before Dr. Morgan drove away with Cooper, she opened the sun roof. Just one more thoughtful gesture that made us smile through the heart ache. Thank you Dr. Morgan. You truly care about your patients and families. Jane, Charlie, Reilly and ReidRead Less

Very professional and thorough. Pricey, but its worth it if you love your animal. They can handle anything there, and from everything I have seen (I've been through there with four dogs) they really care about their patients. What is important to me is also tracking shots due, treatment due etc. They do a good job of that and I really find accuracy is helpful. Read Less

While they might know what they're doing ( who knows ?we have to take them at their word ) they ate way too over priced and they hold you hostage to your emotions . Our animals are part of our families and they know this . They jack up their prices to ridicules amounts because they know will pay them . Going to see if I can petition the state of NJ to investigate them . If your unhappy call your state senator or assembly people to have them looked into . My guess is they they give nice campaign contributions to most politicians so they can continue to stuff their pockets at our expense . Read Less

My 9 year old Rottweiler had been diagnosed with failing kidneys a few weeks ago and I knew his time would come, soon. On Saturday afternoon, the day before Mother's Day he began to vomit foul smelling mucus. By midnight I knew it was time. I called my local vet and the Red Bank Veterinary Hospital was on their list of emergency contacts. They told us to come right up. We were checked in quickly at 1 am and the vet sat on the floor with us and made sure our sweet boy passed quickly, painlessly and surrounded by love. They were caring & kind and the charges were extremely reasonable. I would recommend this hospital any time. Thank you for caring for our beloved Blue. Read Less

If you would like to throw away money, this is the place. I brought in a feral cat today, who needed, after their assessment, sedation, surgery to repair a wound, antibiotics, neutering, and a rabies shot. They estimated he would be there for a whopping 3 hours. The projected cost was to be $2500. I explained that he was a feral cat, could they please consider that in the pricing at which point they wouldn't budge and told me that even if I were a rescue, the max they discount is 10%. I instead brought him to a vet in Manalapan NJ, and paid 1/5 of that for the same treatment, probably better since emergencies at Red Bank are often handled by younger inexperienced vets. Shame on them for not helping with those of us who diligently devote our time and money to caring for these strays.Read Less

Red Bank Veterinary Hospital has a sign in its lobby advertising their expertise of exotic animals. IT IS A LIE! We took our senior ferret there in the middle of the night in an emergency situation. He is diabetic and he was unresponsive. As a laymen my wife and I assumed he was experiencing a diabetic crash. We brought him in and they took him in very quickly. After 45 minutes and multiple attempts to inject him with a glucose shot they come out and tell us his blood sugar has gone up but his heart rate is way too low and while we have the option to hospitalize him, the vet told us she's uncertain that we would survive the night and we would be within our rights to take him home and say our goodbyes as he would not make it until morning. Devastated but resigned to the vets advice we took him home. We woke up our entire family at 4am to come and say their goodbyes and we all sat there waiting for his time to come. At 7am he was still ticking. Suffering and in obvious discomfort but still alive. We called our regular vet at Belle Meade Animal Hospital with every intent to bring him in and end his suffering. We arrived there at 8:15am. By 9am he was stabilized and running around being himself. Although she was appalled at the amount of trauma inflicted to him trying to get him a glucose IV. Every single paw was bruised and bleeding. Had Red Bank bothered to do any kind of X-ray or testing they would have been able to diagnose him properly and saved our entire family 5+ hours of traumatic grief. Instead we were told there's nothing that can be done and to just say goodbye. And then given a bill for over $200 for nothing. Never again will we ever waste our time or money there. Read Less

My son had a unique and very special type of parakeet, a Rosey Bourke. She had a problem because she could not pass a large egg and needed surgery. He was informed that it was risky but he chose to have the surgery. They kept her for 2 days at the cost if $1200.00. He brought her home on a Saturday night and she was dead the next morning. Not only did the doctor leave a broken egg shell inside of her for her to pass on her own (wrong), my son was never told that she hemorrhaged during surgery. He was given no consolation and was basically told things could have been done differently, implying "oh well". This was his first bird and wanting to do aviary work, he was devastated and that is putting it MILDLY. I spoke with the client advocate requesting some sort of compensation, was told she would look into the situation and call me back....she never did. If this is the way they handle the smallest and most delicate of creatures, someone's family member, I wouldn't trust them with any animal. Read Less

This rating is for Dr. Kristin Scott, who is a veterinary dentist at Red Bank Veterinary Hospital. The establishment is great too, but Dr. Scott has truly shown that she has the best interest for your pet. She performed a full mouth extraction on our 8 year old FIV+ cat and it was so nice to fully trust that she was in good hands. Dr. Scott spent an hour with us on her first consultation and not only answered all of our questions, but she explained everything in full detail. All of her re-check appointments have been pleasant and Dr. Scott's loving and highly skilled care has turned our cat who was in such pain everyday into such a happy girl. If you need any dental work done on your pet, I highly recommend Dr. Kristin Scott! Read Less

I'm not sure where to start because my history at RVBH has been a long road.  My family has been going here since they were in the smaller building located now where Their rehabilitation facility is.   My first Bichon Murphy at the age of 8 was diagnosed with pancreas problems, cushings and diabetes.  It is a tough disease.  Murphy lived one more year. The doctors helped me learn how to manage his illness and give him quality of life.   I only feed top quality dog food so we are still not sure how this happened. When Murphy passed they couldn't have been more comforting and kind.  Several years later our little Maltese at the age of 12 started developing many problems.  Enlarged heart with a murmur,  kidney issues and slight pancreas problems.  Zoe also had arthritis.  Because of her health conditions, medicine for her arthritis was complicated and not advised.  For two years we saw Kirsty at RBVH REHAB for physical therapy, laser treatments and acupuncture.  Zoe's energy increased and was playful again.  Her other health problems were monitored by an amazing group of doctors and staff. Zoe was our little amazing princess, we did everything possible to provide her with a good life.  We lost of little girl at age 14 from congestive heart failure.  Everyone was so compassionate.  We received cards and calls with condolences. One week later our grieving Maltese Kaya became very ill with Immune Mediated Thrombocytopenia. I honestly can't believe I was back at the vet a week later possibly going to loose my 7 year old. RBVH staff and Dr Avellini did everything possible and saved our Kaya. After 5 days of multiple transfusions and treatment our baby came home!!  Kaya is constantly monitored and now will remain on imuran to suppress her immune system for the rest of her life. She is a happy little girl and full of energy. People come from all over to get health care for their pets, I'm so lucky RBVH is only 20 minutes from my house. I have to say it always confused and baffled me that people leave their pets over night at some vets that have no staff monitoring during night hours,  RBVH IS THERE 24 hours. If your pet is in critical care it is just like at ICU at a human hospital. As they say you pay for what you get and if you want a top quality vet with amazing specialists this is the place to go to.   Care credit is a great way to pay vet bills. Read Less

Google and Yelp are hiding reviews and most of them are negative. You can still view them on Yelp but you have to really look for them. I urge you to take your pets somewhere other than Red Bank Veterinary Hospital in Tinton Falls. I know there are not many emergency options, so if you have no other choice you must keep in mind that they lie. It is all about the money here. My dog went in for pain on his side after he banged it and the ER doctor tried to tell me he probably had cancer or disc disease. He said I should have them do bloodwork and a $3,000 MRI. Thankfully, this was not my first time at this awful place, so I knew better. The next day I took my dog to my regular vet and everything was fine. I felt terrible knowing there are other pet owners out there that don't know what RBVH is like and are being taken advantage of. Question everything they tell you. Don't let them give your pets any medication or treatments without researching it first if you can. Always get a second opinion if they are recommending surgery or tests. I have given this place thousands of dollars and lost one dog to these people already. I am a person who loves and cares for animals and my pets are my family. If you are the same way with your pets, do not take them to RBVH. Find an animal hospital with people who care about animals instead of just taking your money. Read Less

The Problem with the RBVH office in Hillborough is it's still Hillsborough Veterinary - they only changed their name when RBVH took over. Nothing else changed, the same vets, the same staff, the same horrible service. Went there once and would never go back! Read Less

We have been bringing our dogs to RBVH since 2005.The staff is excellent. The doctors and techs are friendly, knowledgeable, professional and thorough. Having an in-house pharmacy and 24/7 hours of operation is also very convenient. Read Less

I first took my dog to Veterinary Emergency And Referral Group Inc in Brooklyn, NY This clinic is good for emergencies such as stomach pumps, eye infections and such. My dog broke her paw so I brought her in for an xray and to be splinted. They showed me the xray, and they were insistant on doing surgery. Now I have nothing against an ""experienced"" vet, BUT these vets were all too young and looked fresh out of school wanting to get in and do surgery just to get the experience. Well my dog is not a guinea pig to practice on. Not only did they quote me about $3000, they didnt even try to adjust her bones back considering it was a clean break. Nor did they tell me the risks of surgery. So I took my dog to Red Bank Vet Hospital. Opened 24 hours. A bit out the way but well worth it. I took her here once for Oncology when she was little and they were fantastic. This place has specialists on hand that deal with one specific issue. I spoke with a doctor that dealt with small dogs and broken bones. She advised me that she was going to adjust her bones as best as she could to avoid surgery wich could possibly lead to infection, then possible an amputated leg (which I did not want). I am glad to say that I went here. I know its a bit of a drive, it was less money, more caring and a lot less stress off my mind about my dog. Everyone should take their pet here. Well worth the money and peace of mind.Read Less

Good Day!!We have been going to Red bank Vet. Hospital for many years now, even before the new state of the art building that there have now.I know a lot of people may like there local vet and they should, we also have a local vet. because we live a distance away.But we have to say that dealing with Red bank is in a class of there own, The have saved our dogs lives a few times and also dealing with terminal illnesses they have been absolutely terrific and compassionate, for as many animals and people that they deal with daily we can not believe the way they give everyone the individual attention, from our Doctor's and the staff they are just wonderful there.We recommend them all the time and everyone that has gone there feels the same way we do.This is the way we feel , that our pets are our family members also and we want the best for our family.Red bank Animal Hospital is the Best!!Sincerely,Bob & Mary Edison, NJ Read Less