Regional was so great to my boy and family when we rushed over for a 911!! Thank you so much for taking the time to talk with us and simply for caring. Every employee went above and beyond for us. Great service!! Read Less

They only care about the money, not your pet. If they cared they wouldn't have been trying to charge me $8000 to deliver one already dead puppy. How is that even legal? My normal vet did it for $1100 the following day. They let me walk right out the door with my sick dog, in humane for people that are supposed to care so much about your pet. Read Less

While there are exceptional veterinarians there..Drs. Griffin and Maser, I just will never go back there. I asked a nurse if she cared about what I was saying about focusing more on my cat’s care and less on pay, pay, pay, she told me she was “concentrating” and never looked up. When she finished staring at the screen, she still never answered. Patient care does involved pet parents. Read Less

DO NOT GO HERE! On May 20, 2018 around 11 PM, my 7 month old border collie puppy was allegedly hit by a car and ripped open his foot pad, scratched up his snout, suffered from labored breathing, as well as having unbearable back pain. I called my vet and they recommended Regional due to it being the only one open at the time. I arrived at Regional around midnight. We sat in the waiting room until about 1 AM waiting to be taken back. We weren't even taken back until my mother and I started freaking out because my puppy's breathing worsened and his gums turned white. Keep in mind we were the only ones there. It took them until 1:30 to get the vet in our room. She tried to say that my puppy had a fractured arm and internal concerns. She refused to help my dog until we picked one of the two options she gave us. Option 1: Pay $590 right then and there for 2 X-Rays Option 2: Pay $1500 for 2 X-Rays and some bloodwork We asked if there was any payment plan and they told me there was no way I could be approved. My sister then proceeded to ask if there was anything they could do for us to help save my puppy and the vet was very ill-mannered and clapped back with "I don't have a crystal ball" as well as "that's like going grocery shopping and expecting to get your groceries for free." We then left and went to Saint Francis' and saw Dr. Williams, who was incredibly honest and helpful. He even waived all the fees. Turns out my puppy did not have a fractured arm. He just has minor bruising in his lower back area and pain medication was recommended. DO NOT GO HERE. IT'S ALL ABOUT THE MONEY TO THEM. YOU GET DENIED SERVICE IF YOU DON'T HAVE THE ABSURD AMOUNT OF MONEY THEY REQUEST FROM YOU BEFORE ANY HELP IS GIVEN. Read Less

Unfortunately you can’t put anything less than 1 star or i would. I took my cat in for an emergency and it didn’t turn out good at all. They gave me 2 options. Pay $2,000 to “maybe” fix my cats problem or put him down. That’s exactly how they said it to me, no remorse. Unfortunately i do not have that kind of cash laying around so i asked to do a payment plan but they denied me stating that they don’t do that. I applied for care credit and got denied and could not do the icare load either. So my only option was to put my poor cat down, all the mean while he was suffering the whole hour it took them to tell me how much money it would take. I’m disgusted and will never take any of my animals back to this vet because clearly all they care about is getting money and not actually helping animals. I pray no one has to go through what me and my family went through. Read Less

Unfortunately I had to take my dog here the other night for an emergency. The staff was extremely professional and put our mind at ease. My dog was treated like one of their own pets, I would definitely recommend taking your pet here for an emergency. I can not speak to their normal vet services but I’m sure they’re just as excellent as their emergency services. Read Less

Excellent service, friendly staff, and prompt attention. The staff went out of their way to make us feel comfortable, my pit bull broke out in hives (severe). He was immediately seen and we were given information throughout the visit of how to get this controlled. My dog was happy afterwards, could not ask for a better experience. I definitely recommend. Read Less

My Poodle-Bedlington Terrier mix woke me up having a seizure and apparently she had been bitten by a spider. It was a Sunday so my usual vet was closed and Regional Veterinary is always open and they were extremely effective in diagnosis and treatment and the technicians were extremely personable and knowledgeable. This office was great and one particular technician [Cher] went above and beyond the normal in my opinion. My dog is now resting comfortably and will probably recover in a few weeks. It was great to find a vet office open on a Sunday and even more so to treated almost like family when I got there. Read Less

Took my dog there for an emergency. He skinned himself alive. I called my vet who recommended 2 other places. Specifically was told by them NOT to go to Regional. I needed the closest place so I went. When we arrived it was a 250.00 emergency fee and I was told to sign this form and initial here there and sign here. It was expedite things faster. My dog was taken back to be assessed. Soon the doctor came out to tell me what was going on. She gave me a high and low estimate to help my dog. High end was aprox. 2,700. When I said it was really high I was told the things could be taken off the estimate. WHY DID SHE INCLUDE THEM IN THE FIRST PLACE IF THEY COULD BE REMOVED?? The new high estimate was 2,300. I was told that the price included everything. We left our dog and a few hours later got a phone call saying our dog was ready but the bill was 25% more due to extra anesthetic and extra meds. How can this be?? EXTRA??????? HE WAS ALREADY OUT!! When we arrived and was explained about the price increase and explained how I felt taken advantage of I was shown blown up on the computer where I signed AND in fine print how they could charge up to 25% more for a service. I explained that not one person told me of this. He "discounted"my dogs service and my cost was back to 2,300. HOW CAN THINGS BE "DISCOUNTED" and "REDUCED" 2 days later my dog had to go back. His bandage was leaking. The next doctor told me my dog needed another surgery. He needed a drain and the cost would be 450.00. Another surgery and another 450.00. TO PUT A DRAIN IN??? IT SHOULD HAVE BEEN PUT IN AT NO CHARGE. IT WAS 2 DAYS LATER!! After I picked him up the NEXT DAY we returned because he looked bad. A third doctor told me I needs to consult with a board certified surgeon. She wanted to open him yet again and cut away dead skin . She also wanted to give us another estimate. We left. My dog had a 3rd revision surgery at Grey Fox and I was charged 48.00 for a visit. He is being cared for by an honest caring vet. This place Is a joke and rapes innocent people with a smile. YOU ARE AN OVERPRICED BUILDING With an inadequate staff. ITS LIKE A WHEEL AND DEAL kind of place. If I wanted to get hustled I'd have gone to Atlantic City!!!!!! DONT EVER GO TO THIS PLACE IN NY CASE!!!!!!!!!!!!!!!!!!!! UPDATE-I ALSO WANT TO MENTION WHEN I WENT TO THE NEW VET I WAS TOLD 3 OTHER ANIMALS WERE THERE FROM REGIONAL WHO WERE CARED FOR IMPROPERLY!!!!!!!!!! Read Less

The Doctors and Staff at Regional Veterinary Emergency & Specialty Center are at the top of their field. They are dedicated to their clients and do everything they can to treat them and make their stay as easy as possible. The treatment, care and compassion that was offered was exceptional. We would certainly recommend this facility and staff to anyone that truly loves their pet. Read Less

My yorkie ingested posion this afternoon (a Sunday, of course,) and we brought him right over. They handled the situation with a sense of urgency, but overwhelming compassion. When they took him back I became a sobbing mess and they assured me he was already being treated and I would see a doctor soon for an update. Shortly after, the doctor came in to tell us that we did everything right (which is what I needed to hear first) and that they believe he will make a full recovery, and has a much less expensive care plan due to our quick action to get him treated. (Most important thing I needed to hear.) We took him home less than 2 hours later, and he is acting like his usual mischievous self. They saved my dog, which might seem pretty basic in nature, but they treated me exactly how someone who is terrified of losing the dog they love too soon needed to be treated as well. I will definitely switch to them for all of my vet needs. Read Less

had to go here for a cat emergency at 10:30 at night. the staff was incredibly helpful, they fully explained what was going on, provided me a couple different options to fit my needs and helped me with financing. the staff, especially Ashley, took the time to thoroughly explain the costs and provided estimates for different options, and was extremely comforting while i was going through this. I would highly recommend this ER Vet to my friends and family.. Read Less

The staff at Regional Veterinary Emergency and Specialty Center really has their stuff together. Extremely professional, very clean and well run office. EVERYONE on staff is so caring, helpful and knowledgeable. My cat is usually petrified going to our regular vet, but was comfortable and not stressed, here, even after an overnight stay. If this office happens to be a little out of the way for you, it is well worth it for the care received! Read Less

Brought my 8 year old boxer Jaxson in last night for the first time after he had been suffering from seizures and could not walk. Staff did an excellent assuring me of some things that I never knew about. Jaxson is resting and doing better now. Hopefully my family has him around a while longer. Thanks again to the staff and veterinarian. Read Less

Regional vet is hands down the best animal care a owner can ask for. They show such compassion and care. Kept me updated several times a day. We had a very sick pup and we weren't sure she was going to make it. Regional vet did a phenomenal job taking care of our Pepper. We are forever grateful to regional vet for saving our girls life. Thank you so much. Read Less

This place is worse than a used car salesman. My daughter took her dog here and we will never take any of our animals here again. She ended up needing to get surgery and we were told it was suppose to be a simple surgery, and that they would keep her over night to watch her. Well she ended up passing and then next day we found, when we went to go pick her up, that it was a major surgery that she went through. We were told when we left, which was quarter to 6 that she would be going into surgery right away. She didn't get into surgery until 2 am. So we were told everything would be good, but they turned it into a traumatic experience and one of total heartbreak! Read Less

I rushed my 6 yo cat here in the middle of the night not knowing you would tell me he was in heart failure! Your doctor and nurse sat with us to help us process everything and worked with us on the best care we could afford at the time. He is still here today and we are following up with your cardiologist. Thank you so much for saving my baby Read Less

I'm never one to do this, but long story short, I almost put my kitten to sleep because they told me if he doesn't stay on fluids over night for $2000-$2500 he would die. I took him home last night thinking it was his last night with me, but he bounced back.. I took him to banfield in turnersville and they told me he looks great and is not going to die and do not put him to sleep.. I'm never coming to regional again. Read Less

We normally bring our dog Minnie here for her routine check-ups and shots with Dr. Maser, but last night was the first time we had to bring her into the ER for some stomach issues. They got Minnie right in for an appointment. A little bit of a wait in the waiting room, but our situation thankfully wasn't extremely urgent, so I didn't mind. The nurse was beyond caring from the time she took her vitals to the time we left the hospital. Dr. Lindquist made us feel at ease and answered all of our questions. Thank you RegionalVet, for always taking such great care of our little Min's! Read Less

Only vet I'll take my dogs too, Dr. Mazar cares for both my vizsla and my rat terrier and Dr.slaughterbeck (may have misspelled) took care of my Karen Terrier Westie mix. They treat your dogs like their own and truly care. Will never go anywhere else. For those saying the emergency services are high all you need to do is call on your way there and ask if there are any openings, they are very accommodating and will do anything to help you out. Care credit cards are also available for aid in paymentRead Less

I just want to thank you for you caring nature, support and warm-hearted staff in a time of grief. On Sunday, I brought my bunny Cole who had just passed on moments before. Your staff was so kind, gave us all the time we needed to say goodbye and were there for whatever we needed. I can't thank you enough for the clay heart with Cole's paw prints. This process isnt easy, the pain is still here, but it's gifts like this and people like your staff that make the world a better place. Thank you from the bottom of my heart for giving us and Cole the peace we needed at this time. <3 Happy holidays. Read Less

They are an amazing staff. They are always caring yet professional. Their rooms give you privacy yet comfort. I've been going here for years now and have been through everything from wellness for the young to those dying of old age and every time I appreciate the way my animals and myself are treated. I will always trust this team and highly recommend them to others. Read Less

If you know me, you know that i'm a crazy dog lady with a ton of anxiety. If you know Dexter, you know he has a ton of anxiety too. Thankfully I found a place that calms both of us! I thought he would be extremely scared, but the staff helped to calm him and figure out what he needs to not be so nervous...... a food distraction !! Will be the only place I use from now on. Thanks! Read Less

I recently looked online to for the contact number and was surprised by reading some of the negative reviews. I have been going to Regional Vet since adopting my dog three years ago. I have never had any problems with any of the staff, Dr Griffin is an incredibly caring person. It would seem to me that the majority of complaints relate to having to pay for emergency services. Frankly, this doesn€t make sense to me, 135 or 150 does not seem unreasonable. You€re at a hospital, so naturally they are going to recommend testing to find out what€s wrong. Let€s be realistic, it€s a hospital that uses the same equipment that is used for us humans, the equipment is not cheap. To say that they don€t care because they won€t offer services for free and then giving them one star and a blasting them on Social Media just isn€t right. If you don€t have cash or credit I know I€ve seen that you can apply for CareCredit there. If all three are not an option for your situation, blasting them isn€t fair. Let€s not forget that vets go through as much schooling as an MD, why would anyone do that if they did not love animals. Owning a pet is not cheap, and it€s a personal choice what level of care you provide, but don€t blast people for trying to provide the best care and still stay in business when they won€t provide free care for your pet. Rant Over! Read Less

Wonderful experience everytime we go there! From helping us with our senior boy Shelby when it was time (Dr. Lindquist and staff were so kind and compassionate during a very difficult time ) to caring for our new little one we are always treated like family. It is top notch care and education. We joined the wellness plan and it has been everything we need and more! Thank you for providing great care and answering my zillion questions with a smile. I know we are in the best hands. Our sincere appreciation to all. Read Less

My puppy was a rescue who we got at 11 weeks old and brought in for her first visit. She was very happy and lovable but extremely nervous and they handled her so well (She LOVED Dr Morris!) They kept her calm enough to give her all of her shots perfectly and she came home with me still a happy puppy!! We've now been in a few times and had her spay done at Regional, with Dr Maser - SHE IS AMAZING, and everything is healing really well! I love RegionalVet! Our puppy will be going there forever! Read Less

I've been taking my 12 week old Siberian Husky for all of her well visits and the staff is absolutely amazing, they are all so warm and welcoming. I know that she is in great hands and I know that if there is an emergency they will always be there for her. So great they always do a follow up call the next day to make sure my Kayra is ok. Love that call, truly shows that they care. Yes it is pricy but it is costly to maintain a 24 hour staff and facility, all the reviews that have 1 star that only see them in an emergency don't understand they aren't the vet next door, they are 1000x times better! Will never go anywhere else. Read Less

Everyone there is amazing. They saved my 11 year old Yorkie mix after being attacked by a much bigger dog while on a walk. We arrived in the ER unannounced and they snapped into action immediately. Great follow up. They were serious when the situation required it but humorous and friendly when it was most needed. I can't thank them enough. Read Less

Not surprised the past 4 Google reviews are 1-star. We brought my sister's cat in for an emergency at 10:30pm last week. First, we spent a ridiculous amount of time waiting. It was the middle of the night so it wasn't busy but each time the nurse or doctor walked out, we wouldn't see them again for a minimum of 20 minutes, whether it was to run a test, or grab a pen. We were there for over 4 hours in total and only one blood test was run that entire time. Second, we didn't like the nurses' conduct. Our nurse seemed high. We couldn't tell on what but her eyes seemed a bit off as did her speech and at one point she came in with glossy eyes like she had just used eye drops. The other nurse we could overhear with another patient had horrible bedside manners, even being rude to the owners. Finally, and worst of all, they misdiagnosed my sister's cat. After all that time and just one blood test performed, the doctor reported that he was only concerned about one level out of a dozen elevated levels on his blood test. They recommended giving him lots of fluids overnight to see if it improved. Plus they wanted to charge an additional $800 just to keep him on fluids overnight with the potential to cost $4000. We ended up rushing him to Swedesboro Animal Hospital which we'd been to in the past. The first thing that doctor asks is, "Did they tell you he has a heart murmur?? If they had pumped him full of fluids overnight, it would've killed him, drowned his chest cavity." Plus Swedesboro's doctor was way more concerned about some of the other elevated values on his bloodwork, not at all about the one that the first doctor cared about. Long story... Poor care, poor service, overpriced, and a misdiagnosis! Take your pets elsewhere! Or else... literally. Read Less

This was the 3rd Veterinary I took my Maltese to in 6 months, because everyone was just collecting money and experimenting on my dog, telling me he had an allergic reaction to a bordetella shot. I took my dog to Regional Vet for the 1st time in February and was informed he had mange by Dr. Mazur. She prescribed 3 different meds for him over the next 21-28 days. I took him back for a follow-up appointment on 3/24/16 with Dr. Mazur. My dog was normal and I thought he was doing much better until she put him on another medicine. She prescribed an oral liquid to help his skin and coat return to normal. After the 2nd dose he started to have the runs and diarrhea on Friday 3/25/16. I waited until Saturday 3/26/16 to call Dr. Mazur, which she never returned my call, but her nurse called me back on Sunday 3/27/16 to inform me to split the dose up, 1/2 in the AM and 1/2 in the evening. On Monday 3/28/16 & Tuesday 3/29/16 he continue to have the runs and diarrhea. Wednesday 3/30/16 morning I found him dead down stairs. In less than a week of his follow up appointment, and him doing fine he ends up dead. I called Regional Veterinary immediately to inform Dr. Mazur that my dog had passed away and she never returned my call. I called her again on Friday 4/1/16 and she still never answered or returned my call. I spent approximately $700-$1,000 dollars in 1 month at this place and no one had the respect to return a call. I noticed their fees are outrageous and they are greedy, hungry, thirsty and starving for MONEY. This was the 3rd veterinary I took my Maltese to in 6 months. Run as far as you can from Regional Veterinary Emergency and Specialty Center. I definitely and strongly agree with comments made by C. Brown, P Galayda, J Kennedy, BarnBrat, and M Edgerton they are only worried about MONEY and not the pets/animals. It's sad to say, but the best doctors for ANYTHING (human or animals) are in Philadelphia PA. THEY DESERVE NO STARS, BUT I HAD TO HIT ONE STAR IN ORDER TO POST MY COMMENT. Read Less

Brought in an old stray on her death throes. They tried to tell me they could prolong her life for more money. It was obviously time for her to die.They tried to say I should have brought her in sooner even though there were no prior signs of dying , it happened all of a sudden. Anyway they put her to sleep . The head guy doctor is Dr.Frankenstein along with his groupie interns and evil insensitive witch secretary. Read Less