Good Shepherd Animal Clinic

Rude. Very very rude. Took my dog back to get an xray and came back telling me they had also given him a vaccine. Even tho I was not informed and did not concent. The vet practically had me in tears with the way she was talking to me. I would advise you to chose a different clinic. Read Less

Super caring folks work here. This is quite a busy clinic, but they have the most awesome staff. Call to make an appointment! Whether you need routine vet care for your pet (including exotics), or whether it's something more serious- they are more than capable of taking care of you. Hours are 9-6 Monday, Tuesday, Thursday and Friday and open 8-12 on Wednesday. The prices are more affordable than most vets around town, and they will help you find a way to get help if you cant afford the care needed. Read Less

Super caring folks work here. This is quite a busy clinic, but they have the most awesome staff. Call to make an appointment! Whether you need routine vet care for your pet (including exotics), or whether it's something more serious- they are more than capable of taking care of you. Hours are 9-6 Monday, Tuesday, Thursday and Friday and open 8-12 on Wednesday. The prices are more affordable than most vets around town, and they will help you find a way to get help if you cant afford the care needed. Read Less

We were in a dire situation, my dog was severely ill and needed to take him into a vet right away. Good Shepherd made a same day appointment for my dog (Boxer), I had showed up about 45min. Early and they took him in anyway because of his bad state. The vet was super nice and sympathetic to our situation.. They took our dog to the back and gave him pain medication so he would not be in pain and also put him on IV fluids. They allowed us to wait in the waiting room while they tried to save our beloved dog, during our wait the staff was very nice and accommodating. After all was said and done we were to late to save our 9yr old Boxer puppy, vet and staff were very compassionate towards us and even allowed us in the back to be with our puppy for his final breaths. A few weeks later they sent our family a "sorry for your loss" card!! I would definitely recommend this place to other people!! Super friendly and compassionate staff and affordable. Read Less

I've been to several vet clinics in the last 3 years and this one, by far, has been the worst. If it wasn't for the tech, I wouldn't even rate it a one star. The doctor never explained to me what was going on with my pet because she was too busy telling me what my pet "needed" (chips, vaccinations he already had etc, etc) then proceeded to give me a ridiculous estimate on the very high end, double of what other pet clinics charge. St. Francis please don't refer people there anymore. St. Francis vets are MUCH more thorough, caring, and not to mention, affordable. Read Less

I agree with the previous reviews, although, I would say that Dr Skains is better than Dr Bingham. Dr Bingham cares more about her bottom line than she does about animals. I have been taking my cats here for years before Dr. Bingham was even part of this practice. Ever since I met her/cat had an appointment with her, I have been trying to avoid her and only take my cat to Dr Skains. Here's why: Dr Bingham is constantly talking over me during the appointments and doesn't listen to a thing I have to say. She is always pushing unnecessary medication and procedures for my cat, and even got to the point where she refused to treat my cat unless I agreed to what she said. She acts more like a pharmaceutical rep or salesperson than a vet who cares about animals. When I called to talk to Dr Skains about this situation, she was a bit rude about it, and insisted on talking over me rather than listening to my side of it. Needless to say, I will be finding another place to take my cats! Read Less

Dr. Skains is great and very knowledgeable and helpful. I saw another vet at this clinic before her who suggested amputating my dog's leg! I switched to Skains and she put him on medication that solved the problem. So I'd recommend this clinic but ask for Dr. Skains when you make an appointment because I'm not sure about the other vet (who I don't know is still there or not.). Read Less

This is a place where I took my dog lucky I received lucky from Pets Alive and they had already had the key on a treatment there that saved his life the people there are very nice and considerate and they take good care of all your pets Read Less

I love Good Shepherd. My animals have been with them since they were on San Mateo and Candelaria, there was I think a Dr. Huelsman and then Dr. Skains and Cindy took over. I've been with her/Cindy ever since. Now she and her crew are over at Menaul and Jefferson and they have gotten even better. I love that Cindy is the head of a Lab foundation and she has been able to help me out with my labs. This is the best animal clinic you can bring u can bring your pet too. Your pet will be treated with love and care and so will you. Read Less

A couple weeks after having my bird's nailed clipped at this clinic, my bird's feet developed gangrene.  To add insult to injury, the vet denied the visit even occurred and because we no longer had the receipt, we could not dispute her claim. Read Less

Great vets and staff. Not so big that you get lost in the shuffle and has more of a family feel to the practice. The staff all love animals and will go out of their way to not only show compassion for the animals treated there but also in assisting the local rescued with placing homeless animals as well. Read Less

My 7 year old dog had gotten I'll and i took him into Good Shepard.  He had grew an abses on his neck. They examined him and gave him medication. That visit was very fair priced. (Allthough we would pay anything for our pets). During the weekend his abses popped. I took him back and they did surgery. The vet didn't know what had caused his abses so while she was cleaning it out she decided to do more investagating, she had found a fox tail lodged way back behind his ear. Had she not been so thorough he would have passed.  Another fair priced visit. He was given more medication and "the cone of shame". For three weeks he wore the cone and took medicine.  Over those three weeks we were visiting two times a week to watch the healingy each visit had no charge. My dog healed nicely. He's bouncy, happy and healthy again. The vet and staff were always friendly  and efficient. The waiting room and examination rooms were clean. They offer food and other edibles, T-shirts, key chains and other misc items. I would highly recommend Good Sheppard!!!! Read Less

I have visited this clinic over the last five years, since my dog was a puppy. The front desk is always quick and friendly and Doctor Bingham is honest, helpful, and very knowledgeable! I would recommend this clinic simply because they genuinely seem to care about Maddie's (my dog's) well being. Read Less

Dr. Skane and the staff are amazing! We have been taking our terrier mix to Good Shepherd since 2005. We always get personal attention, and everyone there knows his name and history from memory. When he got pneumonia they were able to get his fever down quickly and help us nurse him back to health. They combine traditional methods with a holistic approach. I wouldn't go anywhere else! Read Less

Took my girl Eos in to be spayed, and the staff were extremely friendly and professional. When I picked Eos up that afternoon, she came out with her tail wagging. Thank you for taking such good care of my girl! Read Less

Living in New Mexico for eight years this is the best Veterinary Clinic I found and I drove from Los Lunas... Staff is super friendly and they could always get me in when needed.. A well trusted clinic used by many awesome rescues like Luvin Labs,  Positive Paws and many others they do a lot for the rescue community.. Read Less

Super caring folks work here. This is quite a busy clinic, but they have the most awesome staff. Whether you need routing vet care for your pet (including exotics), or it's something more serious- they are more than capable of taking care of you.Hours are awesome- 9-6 Monday, Tuesday, Thursday and Friday and open 8-12 on Wednesday. The prices are more affordable than most vets around town, and they will help you find a way to get help if you cant afford the care needed. Read Less

These people really have no clue what they're doing. They misdiagnosed my cat and now he's dead. He had a long history of UTIs, which were treated at Good Shepard. A few weeks ago, he was having problems urinating, so I took him in expecting it to be another urinary problem. He had a lot of fluid in his belly. The first vet I spoke to tried to tell me it was fat. I told her it very definitely was not, as it just developed over the past week. She proceeded to argue with me and basically told me I didn't know what I was talking about. I left him with them to run some tests. Their diagnosis was irritable bowel syndrome which lead to leaky gut syndrome. They changed his food and had me give him sub epidermal fluids for dehydration. I took him back the following week and he had not improved. They told me to keep feeding him the new food and bring him back the following week, so I did. When I took him back in, he was worse. They wanted to insert a feeding tube into his stomach, which was something I didn't want to do. They said the alternative was to keep feeding him the new food and see if he improves. He got worse to the point he could barely walk. I took him to VCA Animal Hospital to get a second opinion. I had googled Good Shepard's diagnosis and the symptoms were completely different. When I took him to VCA, they said he had kidney disease. By the time I took him in, his kidneys had failed and he had to be euthanized. If Good Shepard had properly diagnosed him, he could have been treated and would still be alive today. If you love your pet, I would take him or her somewhere else. Read Less

These people really have no clue what they're doing. They misdiagnosed my cat and now he's dead.He had a long history of UTIs, which were treated at Good Shepard. A few weeks ago, he was having problems urinating, so I took him in expecting it to be another urinary problem.He had a lot of fluid in his belly. The first vet I spoke to tried to tell me it was fat. I told her it very definitely was not, as it just developed over the past week. She proceeded to argue with me and basically told me I didn't know what I was talking about. I left him with them to run some tests.Their diagnosis was irritable bowel syndrome which lead to leaky gut syndrome. They changed his food and had me give him sub epidermal fluids for dehydration. I took him back the following week and he had not improved. They told me to keep feeding him the new food and bring him back the following week, so I did.When I took him back in, he was worse. They wanted to insert a feeding tube into his stomach, which was something I didn't want to do. They said the alternative was to keep feeding him the new food and see if he improves.He got worse to the point he could barely walk. I took him to VCA Animal Hospital to get a second opinion. I had googled Good Shepard's diagnosis and the symptoms were completely different.When I took him to VCA, they said he had kidney disease. By the time I took him in, his kidneys had failed and he had to be euthanized. If Good Shepard had properly diagnosed him, he could have been treated and would still be alive today.If you love your pet, I would take him or her somewhere else.EDIT: By the way, this isn't the only one star review they've received. The majority of their reviews are one star for similar reasons. If you scroll down to the bottom of the reviews, you'll find more bad reviews that were somehow hidden from view. Read Less

I took my beloved, healthy Hijito Mio, a 10 year old cat to the vet ...to be seen for constipation. It was about 4:00 PM. They told me they needed to give him an enema. A little before 5:00 PM (quitting time), they said he had not had a BM and I should take him home and watch him. They were in a real hurry to get us out of there. They were more concerned about me bringing their pet carrier back than they were about Hijito Mio. When we got home, I let my Hijito Mio walk from the car to the house (he was anxious to get home) and noticed that he apparently had a lot of fluid in his body cavity as his belly was swinging back and forth. He went into the house and laid on his belly behind a heavy desk. At 12 midnight he was still there in the same position but seemed to be alert. I went to bed. I woke up at 4:00 AM and went to check on him....he was DEAD !!!..stiff !!...He had tried to get to our bedroom....he was halfway there, when he died. How could an enema kill a healthy, strong vital cat?...... IF THEY PERFERATED HIS COLON!!!...AND THE FLUID EMPTYED INTO HIS BODY CAVITY...THAT WOULD EXPLAIN HIS BELLY SWINGING BACK AND FORTH WHEN I BROUGH HIM HOME.!!!!....AND THE FACT THAT HE NEVER HAD A BM !!!!!!! ..the enema fluid never was in his intestine! THEY KILLED MY BELOVED HIJITO MIO !!!!...through carelessness, and thoughtlessness!... I am sure the vet passed the responsibility of inserting the enema to a careless, thought less, BRAINLESS employee, who did not care and the result was DEATH FOR A BELOVED PET..!!! If you have a pet you love...you should think twice about taking them to these heartless people who do not care,.one bit, about your beloved pet! Read Less

We started our relationship with Good Shepard caring for our Doxie-Beagle. Lizzie had renal failure and was in their care the last months of her life. The compassion, professionalism and knowledge they demonstrated was second to none. Together, we worked out a treatment plan and agreed on what treatments did not make sense. I bought a number of supplies for Lizzie, including sub-q fluid. They offered a very reasonable price for a dozen bags. All of Lizzie's supplies were cheaper than her previous vet. Lizzie was euthanized at Good Shepard. They accommodated our very short notice with ease.and shared in our grief. After she died, they bought back the unused supplies unless it was prohibited by state law. We rescued a beagle a few weeks ago and he is now in their care.Read Less

I've been taking my dogs to GSAC for a long time and they've always treated my dogs as if they were their own! I have always been able to call them and/or take my dogs to their clinic with little or no notice. I will forever be grateful for their support and kindness when I found out that my 13 year old dog, Dabos, was diagnosed with bone cancer. Dr. Skains, Dr. Bingham, Cindy and the entire staff were so amazing and helped me through everything when I had to make decisions for Dabos. More recently, Dr. Bingham helped me with my other two dogs when they were sick. I appreciate the knowledge, experience, and kindness that the entire GSAC team gives each and every time my babies need them!! I just moved out of NM and I will never be able to find a clinic with such a great team like GSAC! Thank you guys so much!!! Read Less

For whatever reason, I still do not know why, but I bought a miniature poodle from a group of shady looking people in the Smiths parking lot. I've always been a shelter dog kind of person but I guess I was hormonal or something that day. She looked like a teddy bear and only had one sock. I needed something to love.And love her I do, but man, this dog has turned out to one strange situation after another, thankfully Good Shepherd is there to fix her up every time. First things first, I had the dog fixed because I have great respect for Bob Barker.  So imagine my surprise when my fixed dog suddenly goes into heat. Turns out she had an extra ovary. These things happen when your parents are brother and sister, I guess. Good Shepherd took care of that. She also had some seriously scary dew claws. Dew claws are scary enough as they are, but imagine how scary they can be when there are three distinct nails coming out of each dew claw. Heebie jeebies. Another sign that the dog's parents are closely related. No worries, Good Shepherd removed those devil dew claws.Considering my dog's genetic makeup, would you be surprised if I told you she was kinda dim? Or maybe a lot dim? One time she ate an entire package of sugar free gum.  This is BAD NEWS for dogs because one of the sweeteners used in the gum reacts really badly in their system and forces the dog to go into insulin shock. THANK GOD Good Shepherd was there and took in my dog immediately, pumped her stomach and kept her overnight for observation. More recently, dimmy mcdimmerson decided to try and jump an chain link fence -- resulting in a huge gash under her leg.  Guess who stitched her up?So, yeah she is a dog, and a rather stupid one at that, but at least with Good Shepherd she has the nine lives of a cat. Read Less

I am traveling around the country with my Standard Poodle, Max, and he developed a limp when we were in Flagstaff, Arizona.  I took him to a vet there who diagnosed a sprain, based on his symptoms, and gave us medication for inflammation and pain.  Two days later, in Albuquerque, his foot was badly swollen and bleeding a little.  I went to Good Shepherd and they took us in immediately.  They have separate waiting areas for dogs and for cats, birds and exotics.  The dog waiting area is divided so you can keep your dog settled around any others that are waiting.  A nice, thoughtful touch.  Dr. Bingham was fantastic!  She was kind and gentle with Max, who was in pain, quickly diagnosing that he had a foreign object in his paw - probably some spiny desert thing.  She took him out to the back to drain the infection and flush the wound, returning him, tail wagging (always a good sign) with a well-bandaged paw.  She explained carefully what she thought was going on, gave me advice on what to do next, and answered all my questions.  We left with a 10-day supply of antibiotics, and a happy pup!The staff, the cleanliness and cheeriness of the facility, as well as Dr. Bingham, were all excellent!  I would HIGHLY recommend this clinic. Read Less

I initially got referred top this "" dr "" via carecrdit , essentially a vet credit card. I've had some rough experiences with vets, I have a semi disabled dog, and I've found most of them care little, and are only interested in money.. dr. skains ( not capitalized on purpose) was no exception. My Bosotn Terrier was a 7 year old healthy dog. She used to have bound;less energy and used to run with me. I began to notice she was drinking TONS of water, and behaving lethargic, so I made an appt. and took her in. skains initially diagnosed her with a bad thyroid, and prescribed expensive thyroid meds. After a few weeks, I noticed no change in my dog, she was getting worse. They kept insisting to wait longer and I keep pumping her the meds, again, no change. This went on for a few months, despite her obvious deterioration. A friend of my Mom's who has Bostons, suggested my dog may have "" canine cushing's ""disease. Evidently its common in Boston Terriers. I researched this, online, and found my dogs symptoms matched this disease perfectly. every symptom. I suggested this to skains, and she pooh-poohed me essentially telling me i didnt know what i was talking about, and I cant believe everything I read on the internet. I insisted my dog get tested, and of course, she was positive. I recieved no apology from skains, no "" my bad"", she was basically as rude and crappy as she usually was. It got so bad with skains, the last few months I dealt only with her assistant. Tuesday 12/9/09 the very day she tested positive for canine cushings disease, she could hardly walk, and had alot of blood in her stool. She was throwing up blood as well. I rushed her to the emergency vet, where she died 5 hours later of septic shock. I had an necropsy done on her, and the initial results , according to the vet at the emergency hospital, who, was super nice and compassionate by the way, said her death was consistent with a dog ho had advanced cushings. He said her liver was huge, and abnormally shaped, and she essentially couldnt process her food. Im waiting or the rest of the results.... Had skains figured this out sooner, she would still be alive. Had skains listened to me, when I first suggested this, she may still be alive. When I called skains to tell her my dog was dead, she apologized, but again was rude, b*tchy, and un-professional. The entire time Ive dealt with this "" dr"" she was as rude, short and snappy as any ""professional"" I have ever met. Her arrogance and negligence, in my opinion, led to my dog's death. Not only did i lose my dog, but had this woman one inclination of what she was doing, my dog would still be here.. I'm currently looking into legal options. I wouldn't recommend the good shepperd, or the horrible owner "" dr"" skains to my worst enemy. Read Less