I love this place SO MUCH! Dr. Chalfant, Jennifer, and the rest of her staff are amazing. My boxer, Smokey had to have some dental work done yesterday and he had 2 teeth extracted. They were so good to him and I from start to finish to even the follow up call today checking on him. I would recommend anybody to go there for any services for their fur-babies!!! Read Less

My dog had a cyst removed from his eyelid this week. This was the first service I received at this clinic. Staff: professional, knowledgeable and friendly Doctor: wonderful to work with, very skilled Office: great location, comfortable, spotless Quality of Care: Excellent Cost: excellent value, reasonable Great choice for anyone seeking pet care! Read Less

This practice is absolutely wonderful. They take the time to listen and work with the pet owner to reach a positive outcome. Dealing with a sick or ailing animal is never easy so very reassuring that this team is so passionate about the care that they provide. I am a clinician taking care of people so I realize that I can be a little picky. I cant thank Dr. Chalfant and Jennifer enough :) Read Less

Wonderful care and great customer service! They always treat our little dog with tender, love and care. We live in Rio Rancho, but the drive is definitely worth it. They answer emails really fast too for even just a quick question. Wouldn't trust anyone else with our sweet pets health. :) Read Less

Visiting Albuquerque for balloon festival. After getting our poodle groomed, we were told her feet seemed swollen and ears were bad. Poodles need hair pulled from the inside. We got an appointment the next day at La Cueva and were very relieved. Dr Kim checked her out and she did have ear infection. They cleaned her ears and sent us on our way with meds. She and the staff were very pleasant, kind to our dog and efficient. Thank you for taking care of us! Read Less

Unfriendly receptionist. You'll know when you call. However, I called another time and I got a friendlier voice. The veterinarian and assistants are about average, so for the price of a visit, you're better off going to a VetCo (or comparable vet). My experience here wasn't great. I made a decision not to return here after calling to schedule another visit. The receptionist is simply unfriendly and a rude.Read Less

I have been a client of the La Cueva Animal Hospital for four years. I've taken my eight retired racing Greyhounds (currently four) to Dr. Kim Chalfant and could not be more pleased. A major reason I changed to La Cueva from my previous veterinarian was La Cueva's policy of never turning a sick or injured animal away when their help is needed regardless of not having an appointment and/or their schedule being full. This policy applies to "walk-in" cases as well as established clients and is of the utmost importance to me. Dr. Chalfant makes it a point to get to personally know her patients as well as their caregivers - you are more that just another customer at La Cueva. In addition to never turning away or referring emegencies (that she is capable of dealing with) Dr. Chalfant is a very skilled and compassionate doctor who has invested in state of the art equipment and stays well versed in the latest developments in veterinary medicine. In my world, my veterinarian the most important person. I feel very fortunate mine and Dr. Chalfant's paths crossed four years ago, 10 minutes prior to her closing, when she waited for a stranger (me) to bring in my Greyhound, Sharpie, who had sustained several lacerations requiring emergency care. I have referred a number of friends to Dr. Chalfant and all have been very pleased with her and her care. She is truly a person in her profession for the right reasons. Read Less

Terrible experience and I do not recommend this vet or her services. Customer service is poor and they told me to give my dog a potent tranquilizer a day before my dog's procedure to "try it out" then instructed me to give her another dose for her procedure. My dog was was so sedated that her eyes were twitching and even had to call poison control. I called several other vets and they said that this doctor gave an untoward and unorthodox medication order. Do not use her services if you want the best for your pets. Read Less

I am so thankful to have found Dr. Kim and La Cueva Animal Hospital! As a owner of a large-breed dog (pure bred Great Dane), it is really important to us to have a vet who is experienced with our breed and the challenges that come with large dogs. Not only is Dr. Kim very experienced, she is a great dane owner herself, which gives us a whole different level of comfort! We feel totally comfortable trusting our dog's health to her hands. We have found her prices to be very fairly priced, and not had any trouble getting care when things come up. We highly recommend her clinic- she is worth the drive! Read Less

Although I got very sad news about my beloved 13 year old baby boy these people are amazing and affordable! Plus if you are referring someone they give you a discount on next visit or meds. First thing they do is get a photo of your pet and they are very good to your fur baby! Highly recommend them! Read Less

I live in Rio Rancho and I happily make the 30 min drive to see Dr. Chalfant and her staff. They are all very professional and caring. I trust them with all four of my animals and appreciate the thorough visits and education the doctor provides. The doctor took our collie in last minute to help repair a bad suture job done elsewhere. She also has performed 2 surgeries on our sharpei mix, one was for a really arthritic toe and the other to remove a cancerous mass. Dr. Chalfant called me personally to go over the diagnosis and treatment options, then called again once she received the results back from histology. I appreciated her calling personally and answering all my many, many questions. She also helped treat my cat who was urinating on the couch and floor- recommending a special diet, more exercise and more one on one attention and voila! No more smelly couch! I highly recommend La Cueva Animal Hospital.Read Less

Don't be fooled its NOT a hospital! Its a vet office. I took my dog there multiple times for the same conidition and 500.00 later he gets diagnosed with "nothing is wrong." Well he has been suffering for over a year with a "nothing is wrong" conidition. Come to find out he has Lyme disease! Which you would think for 500.00, we could have gotten that info.! I will never take my dog there again. Beware, the doctor doesn't even want the owner in the room, they come and take your dog back and ask you to wait. Mind you, that should have been my first RED Flag! Read Less

I've been going here for about a year now, and this review is extremely overdue. My first experience with Dr. Kim Chalfant was to have dental surgery on both of my kitties. She's extremely thorough, knowledgeable, and takes her time explaining the tedious medical terms that come with the job. Another positive note is the compassion she has, as well as her staff (particularly her right hand - Jen), for the animals. Always concerned about their well-being and comfort level before and after surgery, they make excellent recommendations, and always put the care of the animals first and foremost. This was seen with my kitties, as well as our dog. To add to the compassion, I've recently lost one of the two cats that I had to cancer. Dr. Kim and her staff worked diligently to diagnose what type of cancer she had, as well as performed a precarious surgery just to give the possibility of a few more months with my beloved furry family member. Unfortunately the cancer wasn't a curable one. I cannot enunciate how compassionate the staff is in regard to an owners feelings, as well as the proper care for an animal. Throughout the process of dealing with the cancer, they were always responsive, and patient to all questions and concerns that I had. For those of you who are reading this and are concerned about money - they are very reasonably priced and the treatment you receive is priceless in my eyes. Quotes are given upfront as well if needed. I truly cannot be more thankful to have Dr. Kim Chalfant as our family vet. Read Less

Dr. Kim is a great vet who really cares about helping your fur babies. La Cueva is clean and well managed with excellent service. They have state of the art equipment, but still are able to keep prices reasonable. This is the fourth vet clinic in the Albuquerque area that I've been to, but none of them felt right until La Cueva! Read Less

Amazing and caring team and Dr. Kim is the best...all of my dogs have previously been seen at Northview for many years and never have we felt like family there like we do at La Cueva and we have only been there twice! Hands down the best in Albuquerque! Read Less

Compassionate, caring and professional! I took my dog into them this week for the first time and both of us were treated so well. I appreciated the kindness of the Dr, but also of the office manager - sorry, I'm not remembering names! I've told several friends of my experience there and happily recommended your hospital to them. We will definitely be back! Read Less

Dr Kim and the entire staff are amazing! Very caring and kind. If you are looking for a veterinarian for the most important members of your family, you need not look any further. I have 3 pugs, 1 shepherd and my mother's cat and completely trust La Cueva to take care of my fuzzy sons and daughter. Read Less

We tool our 8 year old Pomeranian to Dr. Chalfant after a recommendation from a friend of a friend. We knew her teeth were in need of a dental again, despite her getting one the previous year. What we did not know, is that apparently our former vet did not perform x-rays, so there were rotting teeth left in our dog's mouth! Dr. Chalfant DID take x-rays, and consulted with us using the x-rays to help us determine the teeth that should be removed. She was not in the least pushy in either direction, to either keep or remove teeth, and let us determine the best course of action after we had heard the facts and her recommendations. Low and behold, after the necessary teeth were removed, our pomeranian did not have any more seizures, which she had suffered from once per month for many years! This is truly a miracle! Thank you Dr. Chalfant and staff! Read Less