Route 66 Veterinary Emergency And Critical Care Center

Route 66 Veterinary Emergency & Critical Care Center Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo View all Merchant Logo Route 66 Veterinary Emergency & Critical Care Center 3.9 (217) Emergency veterinarian service in Albuquerque, New MexicoOpen OVERVIEW SERVICES REVIEWS PHOTOS ABOUT COVID-19 safety info CALL DIRECTIONS SAVE WEBSITE 136 Washington St SE, Albuquerque, NM 87108 Map of route 66 veterinary emergency & critical care center Open 24 hours (505) 266-7866 Suggest an edit Own this business? Claim it now Latest Photos 21+ Photos Add a Photo Questions & answers Q: Is there a way we can bring a cat in with a broken foot leg not sure he is a Homeless cat A: Yes. They are open 24hrs a day. They have the equipment to help and cast it. They also have places they can reach oit to if your not willing to keep the cat (1 more answer) See all questions (13) Ask the community Reviews from the web Facebook 4.4/5 35 votes TopVet 4.6/5 39 reviews Google review summary 5 4 3 2 1 3.9 (217) "We were able to bring our dog home with minimal care afterwards." "They refused us service for this poor dog m." "Very friendly staff, secure facility, and we had zero wait time." Ridley Honu - Edit a day ago More Google reviews View allPeople also search for Veterinary Emergency & Spe... 3.4 (200) Animal hospital Aztec Animal Clinic 4.8 (331) Animal hospital TLC Pet Hospital 4.8 (283) Animal hospital VCA Veterinary Care Animal Hospi... 3.6 (283) Animal hospital Bolton Animal Hospital 4.7 (169) Veterinarian View all Web results rt66vet.com About Us - Route 66 Veterinary Emergency & Critical Care Center About us: Open 24/7 and all holidays. Our state -of-the-art facility is in SE Albuquerque. We focus on emergency and critical pet care. www.facebook.com › ... Route 66 Veterinary Emergency & Critical Care Center - Facebook Route 66 Veterinary Emergency & Critical Care Center, Albuquerque, New Mexico. 992 likes. Route 66 Veterinary Emergency & Critical ... rt66vet.com › contact-us Contact Us - Route 66 Veterinary Emergency & Critical Care Center ... in SE Albuquerque. Solely focused on emergency and critical care for your pets. ... Albuquerque, NM 87108. We are located in Nob Hill ... Emergency veterinarian service Animal Care Emergency Care Pet Care Reviews from the web Facebook 4.4/5 35 votes TopVet 4.6/5 39 reviews Google review summary 5 4 3 2 1 3.9 (217) Google reviews Sort All compassionate 23 baby 23 receptionist 17 fur 12 +6 Ridley HonuRidley Honu 6 reviews a day ago This place is a joke. I have been waiting more than 3 days for the owner / office manager to call me back to tell me why we spent over $1,050 for them to relocate our cats hip, to find out a week later, after having the cat in a crate, and taking him to A DIFFERENT VET, because they refused to do the surgical procedure follow up, AND the cats hip is STILL DISLOCATED. They did not wrap or secure the hip in any way after the 1000$+ procedure. Route 66 has a recording saying they are "oh so busy" during this unprecedented time and they're going to try and give animals the best care. If they're SO BUSY, Why did they not use the x-rays from the vet that sent us to them that we just had taken 30 minutes before? That was another $250 out of our pocket. This whole nightmare was over $1,300 and the cats hip is still dislocated. They do not stand by anything they do. They took a ton of x-rays BEFORE the procedure & charged us for those. The procedure they didn't even involve them visibly seeing the joint or that they were successful in getting it back in place, they did NOT take an x-ray after the procedure, so how did they know that they got the joint back in place? They DID NOT wrap or secure the hip in any way,We spent $1,050 for them to take the cat in for a couple hours dope him up, shove him back in a crate and tell us to keep them in a crate for a week until a surgical follow up...but there was NO PROCEDURE done that was going to actually hold and they did not secure the joint. They did nothing to this cat and they took FULL advantage of us. I am a disabled woman on a fixed income, happy to pay the price if the cat was going to be fixed. This place is disgusting and only worried about keeping their bottom lines fat this pandemic. This is a joke. They can't even call me to tell me what I spent $1,050 on because my cat is not fixed. He was in a crate for the full week after the surgery, until he could be followed up with another vet like they said because they refused to follow up and stand by the work that they do. They sent the cat home with five pills. But we had to keep him on lock up for at least seven days. They would not call us back so we could go get more medicine, and the vet that sent us to them would not give us medicine. This place is miserable and you will spend the majority of your time sitting in the parking lot wondering what the hell is going on. I'm SO glad their families will still be eating fat & exchanging amazing gifts this holiday season during a world wide pandemic, while my cat STILL has a dislocated hip. Good luck, go somewhere else. ... I FINALLY got a call from the owner a 2 weeks after the "procedure... a week after calling and leaving a message to talk to the owner. She is not going to do anything to make it right. She said that they offered us surgery, and in the same sentence told me we don't do that kind of surgery here at Route66... They never offered us ANY kind of surgery, because as the owner just stated THEY DON'T OFFER THAT SURGERY AT ROUTE 66, just that piece of crap procedure that they don't even know how to do because they did not wrap it properly afterwards. That is what I found out by the vet who is going to fix the mess that they couldn't do in the beginning. Take your pet somewhere else. They've got their families holiday needs & Healthcare covered during this global pandemic...and I'm still getting the 650 together for my cat. Happy Thanksgiving & Merry Christmas to you too, Route66 Vet. Read Less

Every single employee at rt 66 was extremely helpful and thoughtful. I didn't have a regular vet when my cat was diagnosed with lymphoma. They worked with me and gave me options. They called me to check in multiple times and when I eventually had to put her down they called a week later to make sure I was doing okay and sent the most beautiful card. While the circumstances were not great I am soo thankful I went to rt 66. I know they gave my cat the best care possible. Read Less

They took excellent care of our dog. We really appreciated the fact that they took the time to go over the treatment options and costs before treating him. They were so kind to our boy! They called the next morning to follow up and find out if we had any questions. Top notch care AND service! Read Less

Perhaps the experience is better once through the door, but the call I had to ask about vet care for my dog was by far one of the most unwelcoming phone calls I’ve ever had. The receptionist was cold, short, and uncaring when I was asking about my dog’s behavior. I wholly understand that you cannot give medical advice over the phone, but I have had much friendlier calls about similar issues in the past at other vet clinics. I get it, it’s 4am. But perhaps showing even a modest grasp of empathy, you’d know it’s also 4am for me and my pet is sick and I need some guidance and a kind voice. Read Less

I found a cat in a parking lot and took it to the VCA-as that was the nearest facility. They informed me that the didn't take strays anymore, but that Route 66 Emergency Clinic had the contract for strays after hours with the City of Albuquerque. I called and was told that this was not the case, they only had to take sick or injured animals. I could not take this stray cat home as I already have my own pets and tried again to explain to them that I couldn't take the animal. The woman on the phone told me it was the "law" in Albuquerque that Route 66 Clinic doesn't have to take strays. I asked exactly what law and she changed it to their contract with the city is that they don't take animals unless it is a medical emergency-however both 311 and the VCA (who formerly had this contract) stated that they were under contract for this exact situation. I'm not sure how this hospital thinks it is helping the stray animals in Albuquerque by turning them away. I'll be in contact with the Animal Welfare Department and their head Veterinarian, Dr. N. Vigil, to find out what is going on here and if the city should terminate their contract with Route 66 Clinic. Read Less

Our dog needed emergency after-hours surgery and we were referred to Route 66 Veterinary Emergency Clinic. Dr. Reid, Rachel and Darcy were compassionate and professional. We greatly appreciated the detailed home care instructions we were given and the cost was very reasonable. We highly recommend this clinic. Read Less

I've had to take animals in for emergency services in the past, and it has never been a good experience. Until now. I was actually Googling the address of the last ER I used when Rt. 66 popped up. An animal ER that's actually on my side of town, only 10 minutes away? Have I died and gone to heaven? Well, not quite yet. The actual going to heaven part was arriving there and meeting their wonderful staff. Kaci got us checked in right away, and Dr. Marquez attended to our little guy with amazing compassion and concern. There was none of the usual "You WILL pay upfront" admonishing like you get at other clinics (just be aware, that, yes, that is expected, and there are signs to that effect), and when they showed me the estimate of costs for the required diagnostic procedures, I couldn't believe how inexpensive they were! Dr. Marquez was also very upfront about her concerns that this early we may only be treating to symptoms, not the cause, and told us what to keep an eye out for. The icing on this cake? A follow-up call the following evening just to see how things were going! Unbelievable! Southeast Albuquerque has long needed an animal ER, and we got the best when Rt. 66 opened here! I can't say enough good things about these folks! Read Less

Route 66 is the best emergency clinic in Albuquerque, and I've been to them all over the years. The staff and doctor were professional, caring and knowledgeable. They got my dachshund in immediately--even with other patients in the clinic--and were able to diagnose and make recommendations quickly so that we could get my little guy comfortable and on a medication regimen for his acute back problem. Even better? The bill was very reasonable and about what I would have paid to take Chuck for a regular vet visit with the same tests and meds. Thanks Route 66. I will definitely be bringing my pets to you for emergency treatment from now on. Read Less

When we came home from our vacation on a Sunday, we noticed that our dog Brando wasn't feeling well. We took him to Route 66 Veterinary Emergency office and they saw us right away!!! They were so caring and treated Brando with the best medicine. They even called in the following weeks multiple times to check up on him. He's doing much better!! Thank you to the staff!!1 You are amazing! Read Less

Found an abandoned dog on a Sunday. They let me come in to scan for chip and even made a few calls on my behalf to the previous owners (to no avail). But receptionist was extremely friendly and helpful. Also, they didn't charge me anything :)Route 66 rocks! Read Less

We have taken our dogs to Route 66 a couple of times now. We were very pleased with the quality of care and the excellent staff. Will definitely rely on them in the future for those scary after hours pet emergencies! Read Less

Friendly and caring, they did great with my pup (who was completely confused how he went for a car ride and ended up at a vet he had never been to before.) Sudden swelling on his neck turned out to be an allergic reaction not a spider bite. They got him in and out with the care he needed quickly and reviewed his discharge paperwork with me to make sure I understood - it was pretty simple and straightforward but that extra step really set my mind at ease. Read Less

They saved my dog. I have found other vet ERs  to be more about money than anything else. They were compassionate but also did not hedge about possible outcomes. I felt well informed when I had to make a decision. I hope it's not necessary but if needs be I will go no place else. Read Less

I came in here on Friday/ Saturday morning at 1am to save my hamster Mooshka after an accident. He was too hurt and put down but the woman Vet and the Vet Tech were absolutely amazing. They were kind and helped me put him down. The even teared up. This was my first visit here, I was sent here due to this emergency. This is my new clinic for all pets, future pets, and the rest of their existence or mine. Thank you so much. update- 4-15-17 i just received a gorgeous sympathy card with hand written sentiments on it from the staff at Route 66, I am absolutely touched by their kindness and sympathy during this time. The professionalism, and obvious adoration of animals and their people is so beautiful and amazing. As i said above- i will never go to another vet again as long as this company (or i) exist. Tell your friends and family to take their fur babies here. You will not be disappointed. Read Less

We are so so grateful to Route 66 for taking care of our little guy, Taco.  Our 1-year old dog was bitten in the face at a dog park, and we couldn't even tell how much damage was done because he was pretty anxious and riled up after the incident and wouldn't let us near his face.  The team at Route 66 was quick and attentive and took great care of him.  He's mostly healed up now, and doesn't seem to have any lingering anxiety, which is always a good sign of great vet care.While the staff put our pup at ease, the facility is really nice - very modern and clean - which put us pet-parents at ease.  The location is convenient - we were able to go grab a bite to eat in Nob Hill while our dog was being attended to under some sedation.Best of all - we didn't feel like we were robbed!  Very affordable indeed!  When you walk through the doors of a vet, let alone an emergency vet, you prepare yourself to max out all of your credit cards.  Not here!  We were in and out paying much less than feared.Overall, if you find yourself in the unfortunate need of an emergency/urgent care/off hours vet, based on our experience you'll be in great hands at Route 66. Read Less

I will never bring my dog to Route 66 Veterinary Hospital again. My dog was ill and having digestive problems, and it was during a Saturday so I brought my dog to Route 66 for care. I explained to them that I am low-income and couldn't afford to pay, so my friend was prepared to authorize payment from her credit card over the phone. The orginal recommendation by the Dr, was to have an X-ray, take lab work, fluids injected, and be sent home with meds for $394.00; my friend agreed to pay that amount, and my dog was brought to the back to receive these services. When they brought my dog back out, they said that they didn't feel that they needed to do the lab work after all, and only charged $317.00, and told me to give my dog meds for 8 days. They ended up shorting me on the meds given, which only lasted 3 days, and by the next Saturday my dog was sick again. I called and spoke to the receptionist, she first insisted that they gave me enough medication, and i insisted that my dog would've been on them the full 8 days and would not be sick again. They gave me more than enough medication for another 8 day cycle for free. My dog received the next cycle of meds for a full 8 days, and a day or so after (2 1/2 weeks after initial exam) my dog finished this cycle of meds & my dog was sick again. I called and spoke to the receptionist again, and I asked her why they were not thorough the first time they examined my dog, and didn't perform the lab work as promised (especially when I said I couldn't afford to pay [or return] for care). The receptionists response was "they didn't feel it was necessary at the time." I exclaimed "but now my dog is still sick, and you had the authorization from my friend to pay for the lab work during the last visit, why weren't you thorough?" The receptionist responded "if you really wanted the lab work done, you could have requested it," I argued "you are the professionals; I was trusting your recommendations, yet now my dog is still sick, and I no longer have my friend's authorization to pay." I asked the receptionist if my dog could be seen again, and I was okay with paying for the lab work, but could she please waive the exam fee (which I felt was a resonable request, since the lab work was supposed to be done on the previous visit), and she refused to waive the exam fee. My dog would be sick off and on, and just when I thought I should take him to see a new vet, he would appear fine and playful, was eating normal. I ended up having to take my dog to another veterinary clinic four weeks later when the problem persisted, and ended up having to pay another $351.00, which ended up costing my friend and I (who was generous and kind enough to do me a huge favor, and I now owe her more money) a grand total of $668.00, when it should have costed only $394.00 during the first visit at Route 66, along with my dog not being sick for an extended four weeks! Read Less

We recently took our senior kitty, Austin, in for emergency care of a horrible fight wound. We are SO grateful for the professional and compassionate care that he received from Dr. Reid and all the techs. His wound required several return visits for dressing changes. We were always greeted with a warm welcome and expert care. Austin is now back to his old self, thanks to the wonderful staff at Route 66. We were amazed at the reasonable cost of all the care he received and will be forever grateful for the skill and compassion with which the staff treated him. Thank you, thank you, thank you!!! Read Less

Our boy Smokey (cat) decided to get into some lilies. We worked with one veterinary office initially, but decided we wanted around the clock care for our boy. The attentiveness and compassion the entire staff showed (Dr. Welcome, Dr. Reid and the two wonderful vet techs Kaci and Ryan) was truly amazing and comforting. We knew he was in the best of hands. The costs were extremely fair and every action was beyond reproach - this will be our emergency care center going forward for all of our fur babies. Read Less

I was very impressed with my experience here. The staff were extremely professional and were up-front and honest with cost. I've been to a few vet offices that weren't comfortable discussing cost until slapping you with a huge bill at the end, or pressuring you into treatment you aren't sure about. This is NOT one of those. It was late Friday night when I took my dog there, and I called ahead. When I reached the curb, multiple techs were ready to quickly come to the car with a stretcher for him. It took very little time for him to start getting treated, probably only 2 to 3 minutes. I was extremely impressed with Dr. Reed (sp?). She didn't water down the truth, she felt comfortable using medical terminology and treated me like an educated adult. She was very kind and considerate, but didn't pull punches when my dog was not going to make it, and she knew it. It takes a special person to be able to deliver news like that while trying to stay positive. She is, by far, the most professional and positive vet I have ever worked with. Thank you, RT66 vets. I know Wash spent his last few hours with you fighting for his life. I appreciate the work you do very much.Read Less

Timely service, kind vet tech and lovely doctor. My poor pup needed some help and they were very understanding about what I could and could not afford to do for her without help from either the Care Credit they offer or from a low-cost clinic. They followed up with a call the next day to ask how she was doing and were happy to hear she had perked up. Thank you! Read Less

We brought my friend's elderly cat in early New Year's Day.  Dr. Welcome and his staff were incredibly caring and sympathetic.  Prices were reasonable and thoroughly explained.  I highly recommend this clinic. Read Less

Everyone here is informative and kind especially Dr. Welcome and the techs. They are very straight up about cost so you are not surprised at the end of your visit. My puppy is currently being treated there after they found he had parvo. I am confident he will pull through with the help of these guys. Read Less

RT66 and Dr. Reid were so caring when it came time to send my beloved Wiskey on to his next adventure. In such a difficult time they allowed me to take as much time as I needed to say goodbye. RT66 staff are compassionate and their love for our companions is evident in the services they provide. I would highly recommend them if ever in need. Read Less

We had our followup today to remove our cat's stitches and we really love the staff. They are kind and funny and smart and they made our big orange tabby Sam melt with the way they talked to and about him. We are so happy they have invested in this area of town where urgent and emergency services have been greatly needed. We have a thirty-six year old parrot as well as two older dogs, and it gives us peace of mind to know this clinic is close at hand. Read Less

I absolutely adore Dr. & staff. They are the best vet Emergency clinic in Albuquerque.All about the animals and not just money hungry like most of the vet emergency room you find these days they truly care about the animals.Thank u so much for taking care of my baby... Read Less

Great staff, very informative and professional. Brought our cat in around midnight and was out of there by 1:45 am. Staff made sure we were informed on medications and answered all our questions, would definitely bring our cat back if anything ever happened to him again. Great experience all around. Oh and btw they have really good coffee and candy in the lobby while you wait, thought that was a nice touch :) Read Less

My 18 year old cat with megacolon, an almost total inability to poop, was blocked up to the extent that he could not urinate, a life threatening situation. Since it was urgent and a Sunday I took him to the Rte. 66 Clinic, a happily nearby option. Dr. Welcome was immediately on this problem and quickly gave my darling Shred an enema which got him back to his "normal". They were very upfront about possible procedures which might be required and the estimated charges. Unlike many of my previous vet experiences they solved his problem with their minimal cost estimate. I don't know if they have all of the most sophisticated vet equipment of the last few years but I am confident that for usual emergencies they will treat animals quickly and with compassion and I am grateful to them.. Read Less

When most people think of veterinary care they immediately think of the childrens college fund they will have to drain to afford care, hours spent waiting in a cold waiting room, and the stress and anxiety hoping that our furry family members are going to be okay. Route 66 Veterinary care is the opposite. You can call or show up during the hours they are open, which is only during emergency hours, you ring the door bell, the open it and get you into a room immediately. The vet techs get information about your little sick family member and a vet appears faster than some waiters getting your drink order. They're kind, they're patient, and they're knowledgable. It gives you a level of comfort that you should be able to expect from someone you're probably trusting your pets life with. One of the most comforting things about Route 66 Veterinary Care is their price point does not break the bank. It is under $100 to get your vet seen(not including labs/tests), which is about what we pay for our normal vet! How crazy is that? After hours care for the same price. Although the end of my visit didn't have a positive outcome and I ended up having to deal with end of life care for my sweet sweet kitty cat I can say they treated the whole situation the way I would want it to happen. They were professional while being completely empathetic and sensitive to my feelings. I can honestly say they are an AMAZING business to have in our neighborhood and I hope they continue to be such an amazing pet resource for our little Nob Hill community. Read Less

First of all, I like that they're open overnight. Second, I love that they take you and your pet back to a room instead of taking your pet first, doing an exam in the back, then letting you know your options like other vets like vca or southwest emergency vet. Also, Dr Ashley Reid was amazing!! When she didn't know the answer to some odd numbers on a blood test, she did additional research to reach an accurate diagnosis. Great care there and then called twice in the next week to check on our kitty. When we went back for more testing, she provided great end-of-life care options and was very compassionate with us and our kitty. Read Less

This place took great care of my baby Spooky when she had an obstruction! The surgery went amazing and they were incredibly kind and gentle with her! She absolutely loved the staff members there (she doesn't like just anyone)!! They called to check on her post-surgery and they were able to answer and address any concerns. I would definitely recommend this place to anyone! Thanks for taking great care of my baby and treating her with love and care! Read Less

Dr. Welcome and the staff at Rt 66 made one of the worst days of my life a little better. My sweet kitty suffered a seizure, and had to be put to sleep. As much as I wish she was still here, I am able to find some comfort in knowing that she received excellent care at the end, did not suffer needlessly, and experienced genuine compassion. While I desperately hope I do not have another pet in need of emergency care, if I am ever in need I will rush to Rt. 66 without hesitation. Read Less

Dr. Reid found the real problem with our dog who supposedly had aspiration pneumonia, as diagnosed by our local vet on a Thursday. He was still doing horribly at 2am that Sunday, so we drove 40 minutes to bring him here. Turned out he had two big chunks of horse hoof stuck in his little throat, which were missed on the original vet's x-rays. Dr. Reid scoped him and was able to remove the chunks easily. His attitude changed instantly, from sick and mopey to bright and happy. I'm so glad we made the decision to bring him in instead of waiting for our normal vet to open on Monday morning. THANK YOU! Read Less

Route 66 answers a serious community need in offering late night and weekend care for your sick or injured pets. The staff is professional and supportive, and helped my family through a very rough time. While we hope our other pets won't need emergency care, it's comforting to know that Route 66 is there. Read Less

Great and caring staff and doctor. It's so nice to have a small emergency clinic that really cares in the Nob Hill area. I didn't go there for an absolute emergency, but I know if I ever do have a full blown emergency, I would feel confident with the vet and staff here at Route 66. Read Less