Dr. Hutsell and all the staff are exceptional. This is a busy clinic, and that's probably because everyone trusts them. I have four fur babies and would not take them anywhere else. One of my pups was diagnosed with diabetes while we were traveling in MN. He was admitted and in intense therapy there for over a week, we thought we'd lost him. Dr. Hutsell, unbeknownst to us at the time, is the expert on insulin levels. We sent her all his charts from MN and she knew what he needed the minute we arrived back in NM. He is still doing great over two years later and we are ecstatic! Read Less

We had an emergency and with one call they got us in quickly. They got my dog stiched up good. And they sent us home with some antibiotics and pain pills for the dog. They did a great job and the bill didn't send me to the heart hospital. Read Less

My wife and I have been using Western Trails for eleven years and have been pleased with the services and care our animals have received. The critters they have treated range from a domestic rabbit to my wife's horses. The staff and doctors have always been attentive and responsive to our needs. The familiarity they've established with us and our animals enhances the effectiveness of the care. Docs have come and gone and we miss a couple of them but we've never been given reason to question the competence of any of the vets at Western Trails. Read Less

With 6 horses, 4 cats and 3 dogs living on large acreage in a rural environment, we depend on caring, knowledgeable and sensible vet care. In the last year, after years without incident, we have had a dog gored by a stag, a dog with plague and a dog with a broken leg. Thanks to Dr. Boswell and the rest of the staff, all have recovered fully and we still have enough money left to eat! I have a lot of respect for the vets and staff at this office, and have never met with anything but kindness, compassion, excellent care and good old fashioned common sense. They all listen to the owners and respect that perspective; they explain things clearly and intelligently; they reach out with that extra attention when we have been stressed and concerned. I consider myself very lucky to have this vet practice available. Read Less

This vet gives careful attention to each of my dogs, no matter how big or small their issue might be. It is worth it to me to make the drive from Albuquerque to Edgewood for the superb care and service we receive from the staff at Western Trails.Read Less

i took my dog there for 7 month, many tests were done, many meds were given,i was advised to feed my dog a diet that cost me 100 dollars for a med sized bag,allergies were suspected. Just to find out (after taking her somewhere else) that my poor, suffering dog simply had scabies!! Well i am very happy to now be able to help my dog, and i am sure that the vets at Western Trails did their best (they were very nice), but, my goodness!! Read Less

I am very happy with the service I have received at Western Trails. They were able to get me in last minute when my usual vet could not see my puppy. Dr. Clark is so nice and caring. She diagnosed my puppy and checked her every week until she was better. All of the vet techs and front desk staff have been nice and helpful, as well. This is a very busy clinic, but I have never had to wait more than 5 minutes for the vet. Their prices are also really affordable. I can't say enough good things about them. Thank you Western Trails! Read Less

In November of 2015 my wonderful and champion paint gelding was injured. He layed down in his stall and some how put his leg through the wall. His hock was torn up. His only hope was surgery. Dr. Boswell and the rest of the staff jumped in to save my babies life. It's now March and he is going back in the show ring thanks to them. I thought I would lose my my everything. To some he is just a horse but to me and my family he is everything. If you want to see just the kind of work they do. Then come to a New Mexico Pinto Horse Show this year and come see Billy show and do what he does best. He may not be carrying me in the show ring but he will be bringing my son up to ride right. So thank you western trails for saving the horse that has made so many people happy. Because every animal deserves a chance to live the life as full and as happy as we can give them. Read Less

This is a pretty top notch vet. I have to disagree with the negative review from "Sicily Hoe" (fitting name, though). The staff at Western Trails Veterinary has been very easy to work with and friendly at all times with me (and I am not an easy customer). I feel like they listen to me and go out of their way to be courteous, even when I ask a lot of questions (including questions about pricing). Dr. Boswell has looked at my goats, Great Pyrenees, Anatolians, and German Shepherds at both her office AND at my home. She is very attentive, funny, listens well, and understands that those of us in the country who raise animals both love our pets/livestock AND want to save a dollar by not paying for extra services or medicines our animals maybe don't need or that we cant afford. Dr. Boswell is also VERY knowledgeable and eager to share that knowledge. She sits down to explain to me in simple terms the science behind whichever medical issue is at hand with my animals. I remember recently her explaining to me at great length, with picture aides, the various differences in the cells of a dog in heat because I was concerned that my Anatolian had "mismated." She did not need to take the time to teach me everything I wanted to know about the biology of a dog going into heat, but I appreciated her doing it, and now I feel like I understand better when dogs are most fertile and what occurs in each stage of heat. Every time Dr. Boswell shares insightful knowledge with me, I feel like it better equips me to know how to deal with issues on my own instead of having to go to the vet every time a new issue arises. Although Dr. Boswell is extremely knowledgeable on a wide variety of farm animals and dog breeds, on more than one occasion she has told me that she did not know something for certain, but would find out. Sure enough, I would get a phone call later and she had by that time consulted with multiple vets she was friends with in order to find out what she needed to know in order to assist me in making a medical decision for an animal. I understand that no single vet knows everything there is to know about every single species of animal, so I appreciate the fact that she is honest about that and will work to find the answers to the questions I have, nonetheless. Dr. Boswell has also saved me from some unnecessary expenses in the past as well. Once I called the emergency after hours line of Dr. Boswell on a Sunday, and after some discussion with Dr. Boswell she advised that although she would be very happy to visit my property to attend to what I thought was an emergency at the time, she could also see my dog without an appointment as soon as she opened the next day in order to provide an urgent consult without me having to incur the additional costs associated with emergency care. So, if you want affordable and expert service from someone who will take the time to give you the information you need to make sometimes difficult decisions for your animals, this is a great vet. If you like to ask questions about services, prices, and the underlying biology of veterinary science, this is a great vet. If you are the kind to get squeamish at the sight of a drop of blood in the waiting room of a highly regarded and intensely utilized vet trusted by all in the community, then I would rather not stand behind you in line. Please kindly cancel your next appointment with Dr. Boswell so that I can get an earlier appointment with her to have one of my dogs neutered since all the other vets within 100 miles want to charge me MUCH MORE than what Dr. Boswell charges! Read Less

This is a pretty top notch vet. I have to disagree with the rambling and incoherent negative review from "Christine J". My experience with Western Trails has been that they are sensitive to the limited budgets of us “country folk” while delivering an excellent service.Dr. Boswell has looked at my goats, Great Pyrenees, Anatolians, & German Shepherds at both her office AND at my home. She listens well and understands that those of us in the country who raise animals both love our pets AND want to save a dollar by not paying for extra services or medicines our animals maybe don't need or that we can’t afford. I imagine Western Trails knows that most of us are on a budget and so they make recommendations accordingly. However, if you would like to explore a heart transplant for your Pomeranian, you should probably mention that tidbit of information since the vet might otherwise assume that the equivalent of animal hospice care would be more in line with reality if your doggie is dying. Read Less

I have used Western Trails a few times for my very large dogs. All of the staff, from the front desk, to the veterinarian herself, were very professional and kind to me and my animals. My dogs have received excellent treatment here and I am happy that there is such a great place to take them. I highly recommend this veterinary clinic.Read Less

My wife and I have used Western Trails Veterinary Hospital for several years. The vet and staff have twice made an after-hour house-call to tend to an injured horse, once in mid-winter. The staff and the veterinarians have always been courteous and professional. We have never had unreasonable wait times for an appointment. Twice each year Dr. Thornton schedules house-calls to update vaccinations. This saves me the effort of loading the horses and taking them to the clinic, but it is particularly convenient since the dogs get vaccinated at the same time. I highly recommend Dr. Thornton and Western Trails Veterinary Hospital. Read Less

I don't recommend this facility, there are quite a few reasons. Mainly the disinterest of the staff and the wait time. When I first brought my dog and cat to this clinic all that was needed was a few routine shots for my dog and a steroid shot for my cat. My husband and I were slightly disgusted to see fresh blood in the waiting room! OMG! Not only was I in pure shock we then had to wait two hours just to see someone, and she wasn't even the vet. I could go on and on let me tell you. I wanted to give this place a second chance because the staff seemed overwhelmed that day and so I decided to return (bad move.) The women here are abrasive, disinterested and unorganized. The few times I have visited this clinic I have had a real conversation with a Professional Veterinarian once for a total of 5 min. Western Trails might be conveniently located in the east mountains, but for what its worth I'm taking my business over the hill to ABQ. Read Less