I brought my two cats to this location within the past 8 months or so and was very happy with the staff and the Vet. However, today I stopped in to ask for some general advice on how to keep my cats calm on a long distance trip and was met by a very unfriendly "Client Services Representative". She said she wouldn't be able to recommend anything, that I would have to bring them in for an exam and maybe the Vet could tell me. This is a very simple general request and I am very disappointed in VCA right now. Read Less

The place is very clean. The staff very friendly and they love my puppy. The veterinarian was very knowledgeable and concerned about my puppy's overall health. Gave me great advice about keeping my puppy well and healthy. Thank you, everyone, at VCA. Read Less

Excellent service. Love the vet we had. She was very compassionate even on our first and only visit. There was nothing we could do to save our new puppies life and she was in tears with me. Highly recommend this animal Care facility. Thanks Read Less

I made an appointment for my dog. They told me I could come in on first come first seen or that day or they could make an appointment for the next day. Having little spare time I made an appointment for the next day. I was on time, 1:00pm, for the appointment. The only car in the parking lot was mine. I waited 10 minutes in the waiting Room before being escorted to the exam room. The attendant was there and prompt to try and sell me their pet health plan. After refusing the plan my pet and I were left for twenty minutes to entertain ourselves, did I tell you there was no cars in the parking lot or others in the am waiting room? Finally the Vet entered the room. By this time I was so tic off, I told them what I thought of their service and left. I hadn't been there In over five years when they sent me home with a pet that needed medic care. I swore then I would never go back. After my vet had reassured me they had changed, I thought I would give them a try again. My advise to anyone who cares for their pet, find a different vet. Read Less

I went there for the first year as we got my puppy the puppy plan. After the year was over we went to a new vet and learned that what we were told was infected pores from being born on the Reservation was actually fleas. Mind you they saw my dog probably 8 times total. They also never told me there was anything we could do for her incontinence. Well there is things that can be done and I am seeing this first hand. We had a good experience when we were there, but come on. WILL NEVER GO BACK THERE. Read Less

Took our rescue here for her complimentary exam, we were concerned as well about her hind end. She is only 8 months old and hip dysplasia is highly suspected, xrays are needed to confirm. The front desk gal was awesome and we all know that the relationship whether good or bad starts at the front end, a bad experience there can make or break a Dr.s business, so kudos. Dr. DeHerrera was FANTASTIC! The vet techs are sweet, the rooms are spacious and the cleanliness surpasses much that I've seen. We will return for her follow up care. Thank you so much for being so kind to our BIG sweetie. Sally Yocum/Margie Vonnahme Read Less

Love the vets and technicians, friendly, and they really care. They treat our pets as lovingly as their own family members and it is appreciated. They also go above and beyond to make sure we understand our options. We love them and can't recommend enough! Read Less

They have amenities in the waiting room like a Keurig with coffee, tea, and hot chocolate, as well as bottled water for the human guests. They also treat your pet like family. They remember the tiniest details of your home life which is really important when it comes to caring for your pet. Read Less