West Mesa Animal Emergency Clinic
Rio Rancho, New Mexico
General Info
The only after-hours animal hospital in Rio Rancho, NM dedicated 100% to after-hours urgent care and emergency medical intervention.
Reviews
Mark Edinger
28 Mar 2016
REPORT
They were not open when they said they were so we waisted an hour driving to them and then to a real emergency clinic. After our incident we started asking around and everyone said you were actually l...
They were not open when they said they were so we waisted an hour driving to them and then to a real emergency clinic. After our incident we started asking around and everyone said you were actually lucky they were closed. They are not a good vet clinic. Maybe we got lucky by them being closed even though their hours say they are open
dianne wagemann
13 Nov 2015
REPORT
The care and support for our 11 year old dog was wonderful. We had to put her down and the staff were wonderful to her and our family. We would return at any time when care is needed for our other dog
Marie Cline
31 Jul 2015
REPORT
On May 8th of this year our precious Ellie had to go to the ER due to congestive heart failure. On our way to Petroglyph she started aspirating fluid from her mouth and nose. She was literally drow...
On May 8th of this year our precious Ellie had to go to the ER due to congestive heart failure. On our way to Petroglyph she started aspirating fluid from her mouth and nose. She was literally drowning in her own fluids. We pulled into West Mesa screaming for help and the staff immediately jumped into action caring for our precious angel. Unfortunately, she was too far gone and they helped her complete her journey over the rainbow bridge. I was with her as she completed her life on this plane and the kind staff stayed with both of us caressing her and hugging me. The care, attention and love they showed towards my furbaby as they gently shrouded her leaving her precious face uncovered was an act of care I will never forget. They gave us time and not once did they try to rush us. Even as they billed us they only charged for the meds and nothing else. They are not out for money, they truly care for animals and their "parents". The sympathy card was a thoughtful gesture and I so appreciate everything they did for us. I wish Petroglyph would have been a quarter as caring. Ellie had been their patient and when they were notified of her death they didn't even say,"I'm sorry for your loss "...how cold. I wish West Mesa was available as a regular care clinic, and not just an ER, but any future incidents with my babies will be taken to West Mesa. I just wish I had written this sooner, but tears still come when I write or talk about our precious girl. West Mesa...Thank you
Tessa Sheehan
4 Jul 2015
REPORT
The staff (I think her name was Christie) was very helpful when I was trying to locate a lost pets owner. She called the chip company and in a matter of 20 minutes we were able to reunite the little g...
The staff (I think her name was Christie) was very helpful when I was trying to locate a lost pets owner. She called the chip company and in a matter of 20 minutes we were able to reunite the little guy with his family! Thanks for your help!
Jennifer Vice
31 May 2015
REPORT
Very kind and supportive staff. My fur kids mean the world to me and everyone there understands that bond. Thank you for your kindness!
Lissa Everett
25 May 2015
REPORT
Horrible, horrible, horrible!
Bill Cline
9 May 2015
REPORT
To all West Mesa help us last night with Ellie, we were on our way to the Vet we use, Ellie started getting real bad, I seen the place before and we pulled in, the staff drop everything to help poor E...
To all West Mesa help us last night with Ellie, we were on our way to the Vet we use, Ellie started getting real bad, I seen the place before and we pulled in, the staff drop everything to help poor Ellie but not much could be done, The Staff was caring, and you could see how much each person tried to help us with our loss...Thank You West Mesa with your help with Ellie as she crossed over, Your Staff will always be in our hearts for what you did..
Terri Barragree
6 May 2015
REPORT
This has been the greatest of bad experiences "with my four legged friend" I have ever had. So thoughtful, compassionate, and none judgmental, I've ever experienced. They take in animals who have been...
This has been the greatest of bad experiences "with my four legged friend" I have ever had. So thoughtful, compassionate, and none judgmental, I've ever experienced. They take in animals who have been hit and no one claims, abused and no one takes ownership, just any sick or wounded animal at need at all hours. If you live on the westside or anywhere in Albuquerque after hours for most vet. clinics this is where you should go. If you have yet to find a vet I strongly recommend your vet for everyday care as well.
Andi Otto
4 May 2015
REPORT
Absolutely an amazing staff! We are so very grateful for you taking such care of Zeus and Sienna. I would recommend this clinic to anyone. Again thank you from the bottom of our hearts.
Maria Candelario
4 Apr 2015
REPORT
If I can give this place ZERO stars, I would!!! I had a friend whose dog had abdominal surgery. The poor dog wasn't supposed to be left home alone but due to a scheduling conflict, his wife had to le...
If I can give this place ZERO stars, I would!!! I had a friend whose dog had abdominal surgery. The poor dog wasn't supposed to be left home alone but due to a scheduling conflict, his wife had to leave the house for the night and he was at work on the other side of town. My friend went to check on his dog on his lunch break and found that she wasn't doing too well with the incision and should probably have a cone on. It's 11:45pm and of course Walmart has no cones and he lives in Rio Rancho, he calls up West Mesa Animal Emerge and asks if he can buy a cone from them and they tell him "NO", he "CAN NOT BUY A CONE UNLESS THE DOG IS A PATIENT OF THEIRS"!!!!!
Really!?!?
What kind of emergency animal clinic are you if you aren't able to help in a pinch? Aren't you at all concerned with this dogs welfare/well being? Or is it only when the dog has been previously seen at your clinic? I'm sure you could've charged him $100 for it and he would've paid it out of concern for his dog and convenience. I mean, that's why you opened a 24 hour emergency vet clinic on the west side/Rio Rancho for, was to make money and for convenience, RIGHT?
He was asking for a cone collar, not for pain meds... I just don't understand.
In the end, he called VCA 24 hour vet care on Montgomery and they happily sold him a cone for his dog.
erin carlson
23 Oct 2014
REPORT
Jasmine Ruth
9 Oct 2014
REPORT
Thank you to Jennifer Thompson and the entire team that cared for our dog Rango last night! Dr. Abernathy's office referred me to you all when I called in a panic after my dog was hit by a car and eve...
Thank you to Jennifer Thompson and the entire team that cared for our dog Rango last night! Dr. Abernathy's office referred me to you all when I called in a panic after my dog was hit by a car and everyone there was wonderful and caring. The staff was friendly and had excellent bedside manner, the office was clean and professional. It's good to know there's a pet ER for after hours/weekends/holidays in Rio Rancho. Thank you all again and I highly recommend this place to anyone that has a pet emergency!
Dayna Mock Rockage
10 Jul 2014
REPORT
We would like that thank Dr Kimberly Thompson, Cindy & Kussie for the wonderful loving care you gave to our beloved Shadow on 7/4/14. The sympathy card we just received with all your kind words meant ...
We would like that thank Dr Kimberly Thompson, Cindy & Kussie for the wonderful loving care you gave to our beloved Shadow on 7/4/14. The sympathy card we just received with all your kind words meant so very much to us. I have lost a lot of Furbabies ...See More Like Reply 2 minutes ago
Sarah Sanchez
29 Jun 2014
REPORT
I will never hesitate too take my fur babies here! The entire staff was amazing! Krissie, Autumn and Dr. Taylor went above and beyond to make sure our little pup was taken care of after a bigger dog a...
I will never hesitate too take my fur babies here! The entire staff was amazing! Krissie, Autumn and Dr. Taylor went above and beyond to make sure our little pup was taken care of after a bigger dog attacked him. We had to leave Bentley over night and we didn't worry once, but when we called to check up on him, they were all so friendly and happy to update us! I will continue to put my trust in everyone here should I ever need to take my animals in again and I would highly recommend West Mesa Animal Emergency Clinic to anyone needing 911 vet services!
Alan Straughan
24 May 2014
REPORT
Amazing staff! My wife and I rescued a lost dog that was running down the middle of Southern Rd. She was a older dog, soaking wet from the rain, and partially blind. . Animal control was closed so whe...
Amazing staff! My wife and I rescued a lost dog that was running down the middle of Southern Rd. She was a older dog, soaking wet from the rain, and partially blind. . Animal control was closed so when we saw the clinic we pulled in and the staff was awesome.. They helped look for a chip and went way beyond the call of duty. They truly care about animals and will always go to them for all my Dogs!
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(505) 314-8024
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
West Mesa Animal Emergency Clinic
Rio Rancho, New Mexico
General Info
The only after-hours animal hospital in Rio Rancho, NM dedicated 100% to after-hours urgent care and emergency medical intervention.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Reviews
Mark Edinger
28 Mar 2016
They were not open when they said they were so we waisted an hour driving to them and then to a real emergency clinic. After our incident we started asking around and everyone said you were actually l...
They were not open when they said they were so we waisted an hour driving to them and then to a real emergency clinic. After our incident we started asking around and everyone said you were actually lucky they were closed. They are not a good vet clinic. Maybe we got lucky by them being closed even though their hours say they are open
dianne wagemann
13 Nov 2015
The care and support for our 11 year old dog was wonderful. We had to put her down and the staff were wonderful to her and our family. We would return at any time when care is needed for our other dog
Marie Cline
31 Jul 2015
On May 8th of this year our precious Ellie had to go to the ER due to congestive heart failure. On our way to Petroglyph she started aspirating fluid from her mouth and nose. She was literally drow...
On May 8th of this year our precious Ellie had to go to the ER due to congestive heart failure. On our way to Petroglyph she started aspirating fluid from her mouth and nose. She was literally drowning in her own fluids. We pulled into West Mesa screaming for help and the staff immediately jumped into action caring for our precious angel. Unfortunately, she was too far gone and they helped her complete her journey over the rainbow bridge. I was with her as she completed her life on this plane and the kind staff stayed with both of us caressing her and hugging me. The care, attention and love they showed towards my furbaby as they gently shrouded her leaving her precious face uncovered was an act of care I will never forget. They gave us time and not once did they try to rush us. Even as they billed us they only charged for the meds and nothing else. They are not out for money, they truly care for animals and their "parents". The sympathy card was a thoughtful gesture and I so appreciate everything they did for us. I wish Petroglyph would have been a quarter as caring. Ellie had been their patient and when they were notified of her death they didn't even say,"I'm sorry for your loss "...how cold. I wish West Mesa was available as a regular care clinic, and not just an ER, but any future incidents with my babies will be taken to West Mesa. I just wish I had written this sooner, but tears still come when I write or talk about our precious girl. West Mesa...Thank you
Tessa Sheehan
4 Jul 2015
The staff (I think her name was Christie) was very helpful when I was trying to locate a lost pets owner. She called the chip company and in a matter of 20 minutes we were able to reunite the little g...
The staff (I think her name was Christie) was very helpful when I was trying to locate a lost pets owner. She called the chip company and in a matter of 20 minutes we were able to reunite the little guy with his family! Thanks for your help!
Jennifer Vice
31 May 2015
Very kind and supportive staff. My fur kids mean the world to me and everyone there understands that bond. Thank you for your kindness!
Lissa Everett
25 May 2015
Horrible, horrible, horrible!
Bill Cline
9 May 2015
To all West Mesa help us last night with Ellie, we were on our way to the Vet we use, Ellie started getting real bad, I seen the place before and we pulled in, the staff drop everything to help poor E...
To all West Mesa help us last night with Ellie, we were on our way to the Vet we use, Ellie started getting real bad, I seen the place before and we pulled in, the staff drop everything to help poor Ellie but not much could be done, The Staff was caring, and you could see how much each person tried to help us with our loss...Thank You West Mesa with your help with Ellie as she crossed over, Your Staff will always be in our hearts for what you did..
Terri Barragree
6 May 2015
This has been the greatest of bad experiences "with my four legged friend" I have ever had. So thoughtful, compassionate, and none judgmental, I've ever experienced. They take in animals who have been...
This has been the greatest of bad experiences "with my four legged friend" I have ever had. So thoughtful, compassionate, and none judgmental, I've ever experienced. They take in animals who have been hit and no one claims, abused and no one takes ownership, just any sick or wounded animal at need at all hours. If you live on the westside or anywhere in Albuquerque after hours for most vet. clinics this is where you should go. If you have yet to find a vet I strongly recommend your vet for everyday care as well.
Andi Otto
4 May 2015
Absolutely an amazing staff! We are so very grateful for you taking such care of Zeus and Sienna. I would recommend this clinic to anyone. Again thank you from the bottom of our hearts.
Maria Candelario
4 Apr 2015
If I can give this place ZERO stars, I would!!! I had a friend whose dog had abdominal surgery. The poor dog wasn't supposed to be left home alone but due to a scheduling conflict, his wife had to le...
If I can give this place ZERO stars, I would!!! I had a friend whose dog had abdominal surgery. The poor dog wasn't supposed to be left home alone but due to a scheduling conflict, his wife had to leave the house for the night and he was at work on the other side of town. My friend went to check on his dog on his lunch break and found that she wasn't doing too well with the incision and should probably have a cone on. It's 11:45pm and of course Walmart has no cones and he lives in Rio Rancho, he calls up West Mesa Animal Emerge and asks if he can buy a cone from them and they tell him "NO", he "CAN NOT BUY A CONE UNLESS THE DOG IS A PATIENT OF THEIRS"!!!!!
Really!?!?
What kind of emergency animal clinic are you if you aren't able to help in a pinch? Aren't you at all concerned with this dogs welfare/well being? Or is it only when the dog has been previously seen at your clinic? I'm sure you could've charged him $100 for it and he would've paid it out of concern for his dog and convenience. I mean, that's why you opened a 24 hour emergency vet clinic on the west side/Rio Rancho for, was to make money and for convenience, RIGHT?
He was asking for a cone collar, not for pain meds... I just don't understand.
In the end, he called VCA 24 hour vet care on Montgomery and they happily sold him a cone for his dog.
erin carlson
23 Oct 2014
Jasmine Ruth
9 Oct 2014
Thank you to Jennifer Thompson and the entire team that cared for our dog Rango last night! Dr. Abernathy's office referred me to you all when I called in a panic after my dog was hit by a car and eve...
Thank you to Jennifer Thompson and the entire team that cared for our dog Rango last night! Dr. Abernathy's office referred me to you all when I called in a panic after my dog was hit by a car and everyone there was wonderful and caring. The staff was friendly and had excellent bedside manner, the office was clean and professional. It's good to know there's a pet ER for after hours/weekends/holidays in Rio Rancho. Thank you all again and I highly recommend this place to anyone that has a pet emergency!
Dayna Mock Rockage
10 Jul 2014
We would like that thank Dr Kimberly Thompson, Cindy & Kussie for the wonderful loving care you gave to our beloved Shadow on 7/4/14. The sympathy card we just received with all your kind words meant ...
We would like that thank Dr Kimberly Thompson, Cindy & Kussie for the wonderful loving care you gave to our beloved Shadow on 7/4/14. The sympathy card we just received with all your kind words meant so very much to us. I have lost a lot of Furbabies ...See More Like Reply 2 minutes ago
Sarah Sanchez
29 Jun 2014
I will never hesitate too take my fur babies here! The entire staff was amazing! Krissie, Autumn and Dr. Taylor went above and beyond to make sure our little pup was taken care of after a bigger dog a...
I will never hesitate too take my fur babies here! The entire staff was amazing! Krissie, Autumn and Dr. Taylor went above and beyond to make sure our little pup was taken care of after a bigger dog attacked him. We had to leave Bentley over night and we didn't worry once, but when we called to check up on him, they were all so friendly and happy to update us! I will continue to put my trust in everyone here should I ever need to take my animals in again and I would highly recommend West Mesa Animal Emergency Clinic to anyone needing 911 vet services!
Alan Straughan
24 May 2014
Amazing staff! My wife and I rescued a lost dog that was running down the middle of Southern Rd. She was a older dog, soaking wet from the rain, and partially blind. . Animal control was closed so whe...
Amazing staff! My wife and I rescued a lost dog that was running down the middle of Southern Rd. She was a older dog, soaking wet from the rain, and partially blind. . Animal control was closed so when we saw the clinic we pulled in and the staff was awesome.. They helped look for a chip and went way beyond the call of duty. They truly care about animals and will always go to them for all my Dogs!
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CLAIM IT HEREIncorrect information? Let us know