Overall, this is a great place to take your pets. I have never had any complaints, until today and it is not related to veterinary care. When I made an appointment for a minor procedure for my dog, I ... Read More
Overall, this is a great place to take your pets. I have never had any complaints, until today and it is not related to veterinary care. When I made an appointment for a minor procedure for my dog, I was asked if I would like to have his nails clipped. Seemed like a great idea, so yes. I have to say, sadly, it was not worth the $12 it cost. One foot is OK, but the rest were barely touched. Almost as if they took off as little as possible. Also, the nails are jagged, some more crushed than cut, and even split. Not painful splitting, but the kind that happens in the dead part of the nail showing much more could have been removed. Whoever did this job put very little effort into it, didn't know what they were doing and/or used a pair of dull clippers. What bothers me the most, though, is that when I called to complain, the response was just a lackluster "I'm sorry." Somehow, I expected more of a response. At least some hint they care enough to do a better job next time. It won't stop me going here, but never again for nails. Read Less