37 Reviews

Killewald Small Animal Hospital

Amherst, New York
General Info
We serve pet owners in the Amherst, New York area, including: North Tonawanda, Tonawanda, Wheatfield, Pendleton and Buffalo. Please call (716) 694-9191 today to make an appointment for your dog or cat!
Reviews
Robyn Suppa
25 Jun 2024
REPORT
They care so much! We have been taking our pets here for years. We love the loving service that they provide.
Jackie B.
23 May 2019
REPORT
I live in Lewiston and purchased a low cost spay certificate from friends of animals about a year ago, back then, they had a couple of totally amazing girls at the front desk that were super knowledge... Read More
I live in Lewiston and purchased a low cost spay certificate from friends of animals about a year ago, back then, they had a couple of totally amazing girls at the front desk that were super knowledgeable and caring. Don't get me wrong the girls they have now are pleasant enough, but not the same. I received a phone call that my dog was due for an annual check up but her shots were not due until October. I was given the choice of doing both at the same time, or having the annual exam sooner. I asked if there was a price difference, and was told that the price would be the same regardless. $58.00 for the exam and what ever the shots would cost. I decided to do the annual exam sooner. I assumed for $58.00 I would get a thorough exam. My dog obviously has bad memories of the hospital because of her operation, and she was cowering and petrified and needed to be dragged in on a slip collar. The vet came in and we had a conversation about  her weight,  she had a quick check of her heart with her stethoscope, felt her body and I was charged $58.00. I was aggravated, but did not show it to the vet who in all honesty was nice to me. I asked if they could check her for ticks, and the vet said she would need to do this with an assistant in a separate room. I was told to wait in the waiting room, whilst I was waiting,( Which was about 2 minutes) I asked the receptionist if the vet would be coming back to talk with me as I had a couple more questions her response was, write them down on a piece of paper!! I was a little surprised by this and said Is the vet not coming back out ? The vet suddenly appeared but seemed rushed. I am not sure why I paid $58.00 I  had decided to stay with this hospital and make the drive from Lewiston even though I would be driving past multiple vets on the way. I have now changed my mind. I feel like I was totally ripped off. Read Less
Kara L.
26 Sep 2018
REPORT
Today was my first experience with them and it certainly will not be my last! They are WONDERFUL! After a previously bad experience with another vet, I took my cat her for a second opinion about some ... Read More
Today was my first experience with them and it certainly will not be my last! They are WONDERFUL! After a previously bad experience with another vet, I took my cat her for a second opinion about some issues she was diagnosed with. Upon my arrival, the receptionist was very sweet and kind and put my cat at ease right from the get go. The other receptionist were very nice, and were very pleasant to talk to. The wait was minimal and the Vet Tech Chris was absolutely phenomenal!! She really knows what she is doing and she is terrific at her job. She kept my cat calm and was extremely gentle. Dr. Kerwin ( a fill-in doctor) was amazing as well. Very gentle, very kind, very thorough yet explained everything so that I would understand. She gave me options and she made sure that I knew everything I needed to know. I saw a huge difference in my cat this time than the last vet we went to. This place is simply wonderful! The office is beautiful and adorably decorated. You can tell they really love animals there! Their prices are great and I would recommend them to ANYONE! Thank you Killewald for taking such good care of my baby girl! We will be back! Read Less
Philip Chazen
15 Jun 2018
REPORT
Good care, caring and concerned. Friendly staff. Seems expensive however.
Sarah Y
15 May 2018
REPORT
Been going here for my animals for 8 years. My cat and dogs are always treated with love and expert care.
Sarah Clarke
22 Apr 2018
REPORT
I've been really happy with them and trust that my pet is in good hands. I have seen a few other vets in the area and haven't had the same amount of trust with them. Would definitely recommend.
Gabriel Chen
3 Mar 2018
REPORT
Absolutely wonderful vet. Specifically for dogs and cats. For exotic pets, go to All Creatures Animal Hospital or City Creatures Animal Hospital.
april gilmour
1 Mar 2018
REPORT
All female vets and techs. Very friendly and caring staff. Helped me care for my dog and manage her Addison's disease until last November. I saw them every 28 days; Bailey was treated like a loved mem... Read More
All female vets and techs. Very friendly and caring staff. Helped me care for my dog and manage her Addison's disease until last November. I saw them every 28 days; Bailey was treated like a loved member of their family. Highly recommend. Read Less
dm7097
19 Jan 2018
REPORT
Could not ask for a more caring bunch of people than they are here! They got my dog in for help within hours of calling. With their help, he is doing much better now! A big THANK YOU to everyone worki... Read More
Could not ask for a more caring bunch of people than they are here! They got my dog in for help within hours of calling. With their help, he is doing much better now! A big THANK YOU to everyone working here!! Read Less
Valerie Montgomery-Adams
10 Jan 2018
REPORT
Zena was spaded with the help of Friends of Animals . Staff was very informative and polite. QUITE pleased with the outcome. Very Affordable
Colleen Emal
1 Dec 2017
REPORT
I totally trust them! I am always a skeptic when it comes to health care especially for dogs because I am not sure if they are recommending a procedure to make money or because it is really necessary.... Read More
I totally trust them! I am always a skeptic when it comes to health care especially for dogs because I am not sure if they are recommending a procedure to make money or because it is really necessary. No one wants to put their dog through any pill, shot, or procedure that is not necessary. However the ladies at the front desk and Dr Decker I totally trust, but sometimes I am not completely sure the task is necessary.PS everyone is so friendly! Read Less
Chyan M.
3 Oct 2017
REPORT
The staff was very friendly, nice clean looking place. Although I feel like they over charged me way to much getting my 13m female cat spay. I also purchased the low cost spay/neuter certificate for $... Read More
The staff was very friendly, nice clean looking place. Although I feel like they over charged me way to much getting my 13m female cat spay. I also purchased the low cost spay/neuter certificate for $85 and I still ended up paying over $300 after the spay and testing was complete. Read Less
Laura L.
25 Aug 2017
REPORT
My husband and I took our dog in to the vet and they performed unnecessary testing that equaled almost $400. Our dog had a UTI, and they had us check her for kidney and bladder issues when The test ... Read More
My husband and I took our dog in to the vet and they performed unnecessary testing that equaled almost $400. Our dog had a UTI, and they had us check her for kidney and bladder issues when The test they should've ran was want to check if she had a UTI first before all the other tests to rule out a UTI. They also missed the fact that she had an ear infection for which we had to bring her back to weeks later to get the medication. When we asked for some kind of financial compensation after spending in 2 visits over $700 they said there was nothing they could do and if we would like our documentation sent to us so we can find another vet. We would do anything for our dog but to have unnecessary stress over an illness that they knew she didn't have and for them to be so cold to not give us any of our money back and to tell us to go to another vet essentially I would never recommend anyone take their animals here because all they care about is money. Read Less
Glenn Wakefield
2 Jun 2017
REPORT
Great vets and a professional atmosphere.
Sherry Thompson
16 Mar 2017
REPORT
Very friendly staff and doctors. Great place!
Laura Siuda
25 Feb 2017
REPORT
Just to say a sincere thank you to Dr. Decker and her staff for their care and kindness two weeks ago. They continue a tradition of compassion for humans and their animals and expertise in veterinary... Read More
Just to say a sincere thank you to Dr. Decker and her staff for their care and kindness two weeks ago. They continue a tradition of compassion for humans and their animals and expertise in veterinary care established long ago. Read Less
Gary Pratt Jr.
25 Feb 2017
REPORT
We have been going here for a long time and they treat us and our pets great. They are happy to see him and he gets excited to go to the vet. I always get the feeling that they love him almost as much... Read More
We have been going here for a long time and they treat us and our pets great. They are happy to see him and he gets excited to go to the vet. I always get the feeling that they love him almost as much as we do. Dr. Decker is great. Read Less
Eric Pawlowski
3 Feb 2017
REPORT
They are the most loving caring Animal hospital I've known. The quality of care is priceless
Karen Eberle
9 Jan 2017
REPORT
I love this place. Been bringing my 3 cats for a year now and they are always pleasant and caring towards you and the animals ... great place to go !!!
Budd Yuhasz
12 Nov 2016
REPORT
They are really great. Have had end of pet life care provided with respect and compassion as well as brought new pets into the family and Killewald has provided great guidance and care at every step.... Read More
They are really great. Have had end of pet life care provided with respect and compassion as well as brought new pets into the family and Killewald has provided great guidance and care at every step. Highly recommended. Read Less
Neil McGee
25 Aug 2016
REPORT
I have been bringing 2 year old Bernese Mountain Dog here since we got her. They are always very friendly, they remember her name and I always feel comfortable and at ease when she has a procedure don... Read More
I have been bringing 2 year old Bernese Mountain Dog here since we got her. They are always very friendly, they remember her name and I always feel comfortable and at ease when she has a procedure done here.Read Less
Bill P.
12 Aug 2016
REPORT
Ever since Bill Killewald retired they seem too interested in the money and too little about their clients. Furthermore their staff continuously is changing. Charge for post-operative care? Please
Chelsea DiPizio
31 Jul 2016
REPORT
Highly recommend! They are always happy and have a smile on their face and they talk to you like a person and explain exactly what's going on! Love them!
Livia Wasmund
23 Jun 2016
REPORT
I absolutely love Killewald Small Animal Hospital. They staff is amazing and their services are outstanding. Each of the employees has taken the time to get to know me personally, as well as my family... Read More
I absolutely love Killewald Small Animal Hospital. They staff is amazing and their services are outstanding. Each of the employees has taken the time to get to know me personally, as well as my family whom I referred to them. They took amazing care of my baby girl Hilda when she had to have surgery, and were incredibly supportive when I had to put her down. Any time I need to stop in for something, they always ask how my animals and family are and make me feel comfortable and cared for. I can honestly say that they are the best veterinary office I have ever gone to, and I can't imagine ever going to another office. Thank you for everything you have done so far, Killewald, and thank you for all that you will do in the future! Read Less
Stacy Sherwood-McNess
19 Apr 2016
REPORT
We took our new puppy Starla for her first Check up and we just love this place. The people are so nice and the facility is very clean and neat. They gave her the shots she needed and explained everyt... Read More
We took our new puppy Starla for her first Check up and we just love this place. The people are so nice and the facility is very clean and neat. They gave her the shots she needed and explained everything about them to us. Best of all they didn't pressure us into anything that was not necessary to up-charge our visit like our pervious vet. Prices are very reasonable and they even suggest ways to help with the cost of spading our puppy in the future!!! A++. We are very pleased with our new vet choice. Read Less
Melinda Schlez
21 Jan 2016
REPORT
I'm a new puppy owner had to decide where I would bring my dog for treatment. There were several veterinarians in the area. I chose Killewald Small Animal Hospital because location price and reputatio... Read More
I'm a new puppy owner had to decide where I would bring my dog for treatment. There were several veterinarians in the area. I chose Killewald Small Animal Hospital because location price and reputation. After an initial emergency visit to Killewald, I have called several times for advice and information. Dr. Shannna Decker and support staff are wonderful kind caring and informative. They are extremely thorough in their examinations and directions on how to care for your animal afterwards. They are accessible and accommodating. Read Less
Wilma Zuch
11 Jan 2016
REPORT
My husband has been going there since they opened with all our animals over 20 he miraculously saved some that got hit by a car even though dr is now retired it is still a wonderful place to go
Coreen Payne
1 Jan 2016
REPORT
Love this practice. I would travel far and wide to see Dr. Decker! The techs are all very professional and kind. My dog has been antsy and squirmy at a previous vet practice. At Killewald, he is calme... Read More
Love this practice. I would travel far and wide to see Dr. Decker! The techs are all very professional and kind. My dog has been antsy and squirmy at a previous vet practice. At Killewald, he is calmer and my partner and I completely trust the techs and Dr. Decker to work with him. My cat is traditionally shy and spends her time hiding. At Killeward, she lets people pet her. Dr. Decker takes her time and explains everything in detail. The people she works with make sure we have everything we need. I highly recommend Killewald. Read Less
Mick Trunzo
29 Dec 2015
REPORT
When we got the first of our 2 Miniature Schnauzers 7 years ago we spoke with quite a few vets in the area before deciding that Killewald was by far the best of the bunch. We chose wisely and wouldn't... Read More
When we got the first of our 2 Miniature Schnauzers 7 years ago we spoke with quite a few vets in the area before deciding that Killewald was by far the best of the bunch. We chose wisely and wouldn't think of taking them anywhere else. Dr. Decker is the best. She's caring, knowledgeable and down to earth.Read Less
Judee W.
12 Nov 2015
REPORT
A star for the receptionist and one for the actual vets attitude , how ever the vet tech (i didnt get her name) she had long brown hair was very rude after my dog got neutered and his eye popped out o... Read More
A star for the receptionist and one for the actual vets attitude , how ever the vet tech (i didnt get her name) she had long brown hair was very rude after my dog got neutered and his eye popped out of his socket while they were starting anesthesia, she was laughing and i asked her what was so funny and she said "oh nothing just the pathetic look on his face" by the way i was charged for them to put the eye back in. Read Less
Lisa Collier
8 Oct 2015
REPORT
I am using the Friends of Animals spay and neuter program to get my dog neutered. It covers many things including the pre-surgical visit and pain meds post-op. This place told me they would be chargin... Read More
I am using the Friends of Animals spay and neuter program to get my dog neutered. It covers many things including the pre-surgical visit and pain meds post-op. This place told me they would be charging me for that. I'm going somewhere else. Read Less
Amanda Ann Flanagan
6 Aug 2015
REPORT
Our bulldog tank wasn't doing to well last night thru this morning and they instantly got him in and even from the first dose of meds he's doing amazing already .... Thank you so much and I will most ... Read More
Our bulldog tank wasn't doing to well last night thru this morning and they instantly got him in and even from the first dose of meds he's doing amazing already .... Thank you so much and I will most Def. Be bring our other animals there Read Less
Veronica Walters
29 Jun 2015
REPORT
My pets have been patients at Killewald's since they were babies. The staff is very friendly, helpful and LOVE LOVE LOVE animals. They are very accommodating, even when "mommy" messes up and arrives... Read More
My pets have been patients at Killewald's since they were babies. The staff is very friendly, helpful and LOVE LOVE LOVE animals. They are very accommodating, even when "mommy" messes up and arrives too early for an appointment. Oops. Strangely for pets, when I mention it's time to go see the vet, they get excited for the trip. I highly recommend them for your vet care needs. xoxoxox Amber and ClariceRead Less
Jessica Lyness Gebera
18 Dec 2014
REPORT
Love Killewald Small Animal Hospital!!! The staff is amazing, caring and knowledgeable!! Any time we need anything for our fur babies, Dr Decker and the rest of the staff take great care of us!! Hand... Read More
Love Killewald Small Animal Hospital!!! The staff is amazing, caring and knowledgeable!! Any time we need anything for our fur babies, Dr Decker and the rest of the staff take great care of us!! Hands down best vet and staff!!! Read Less
C D.
21 Aug 2014
REPORT
Peeved.The first few times I came here I've had a great experience, however my latest visit was also my last visit. My cat has been getting urinary infections every year around this time, and this yea... Read More
Peeved.The first few times I came here I've had a great experience, however my latest visit was also my last visit. My cat has been getting urinary infections every year around this time, and this year was no different.  I recently moved to Akron and wanted to keep going with this vet as they're always been extremely kind to me and my pets.  After calling the vet to get a quick appointment they got me in within 3 hours to look at her, great news!  Fast forward to yesterday with her post infection check up.  I heard my cat meowing angrily at the back (hear it all the time when my dog tries to lick her - oh man). Her results were inconclusive and they told me I'd have to come back in.  That wasn't a problem, I'm absolutely willing to put in 35+ minutes (each way) of driving for my cat.Like it was suggested, I had locked my cat in the bathroom for an hour before our drive to the vet so her urine would be full.  I get to the vet, wait around twenty minutes and get told her urine was empty - again.The vet tech who came out was EXTREMELY rude.  I can deal with ignorant employees, but when I'm explaining to her that I'm not simply driving across the street every day to get there and it's not really possible for me to keep making these long, gas guzzling journeys for nothing. She cuts me off.  Which is fine, hey, she obviously felt like that's A+ customer service.  But when I asked if I could leave my cat there for a couple hours, she looked down at her watch while I was talking as if my cat and I were an inconvenience.  THATS where I draw a line.  Why the ** am I going completely out of my way to take my cat to a vet office where an employee does not care about my pet? An employee who was HANDLING my cat and "checking" to make sure she was healthy?  I will never put her life and well being in the hands of an ignorant and patronizing employee who acted like we aren't worth her time.  I'm absolutely shocked and disgusted at the treatment we got, and it does not matter to me how friendly the receptionists or the vet was.  I refuse to let someone like that touch my pet.  Her life is worth more than a rough handling, rude as sh** technician, and I will be taking her and my pup to a new vet.  Unbelievable. Read Less
Jeff Bartkowiak
11 Aug 2014
REPORT
Hands down the most compassionate, professional, friendly veterinary office in the world. I wouldn't ever want to have to depend on any other staff to handle my pets' care. I'd give a 6th star if I co... Read More
Hands down the most compassionate, professional, friendly veterinary office in the world. I wouldn't ever want to have to depend on any other staff to handle my pets' care. I'd give a 6th star if I could. Read Less
Rebecca D.
23 Sep 2013
REPORT
My husband and I recently adopted a kitten from the SPCA. We had been waiting forever to adopt since we lived in an apartment that didn't allow pets, but now that we own our house we knew it was time.... Read More
My husband and I recently adopted a kitten from the SPCA. We had been waiting forever to adopt since we lived in an apartment that didn't allow pets, but now that we own our house we knew it was time. So we adopted the cutest orange tabby furball there ever was. We got a free vet visit with the adoption so I took our fur baby Leopold here. My mother in law takes her two dogs and one cat here, so I was referred. Leopold was a good kitten and the staff was sweet and helpful. They make your pet feel at ease and will show you how to administer medicine or answer any questions. As a first time pet owner I had lots! They also demonstrated how to clip his kitty claws. I hope I will only need to bring little Leo for his yearly checkups, but I have confidence in the staff and like this vet office. Read Less
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Please call
(716) 694-9191
3020 Niagara Falls Boulevard
Amherst New York 14228
Business Hours
Monday
Mon
07:00AM-18:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
07:00AM-12:00PM
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Killewald Small Animal Hospital

Amherst, New York
(37)
3020 Niagara Falls Boulevard
Amherst New York 14228
We serve pet owners in the Amherst, New York area, including: North Tonawanda, Tonawanda, Wheatfield, Pendleton and Buffalo. Please call (716) 694-9191 today to make an appointment for your dog or cat!
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
07:00AM-12:00PM
Robyn Suppa
25 Jun 2024
REPORT
They care so much! We have been taking our pets here for years. We love the loving service that they provide.
Jackie B.
23 May 2019
REPORT
I live in Lewiston and purchased a low cost spay certificate from friends of animals about a year ago, back then, they had a couple of totally amazing girls at the front desk that were super knowledge... Read More
I live in Lewiston and purchased a low cost spay certificate from friends of animals about a year ago, back then, they had a couple of totally amazing girls at the front desk that were super knowledgeable and caring. Don't get me wrong the girls they have now are pleasant enough, but not the same. I received a phone call that my dog was due for an annual check up but her shots were not due until October. I was given the choice of doing both at the same time, or having the annual exam sooner. I asked if there was a price difference, and was told that the price would be the same regardless. $58.00 for the exam and what ever the shots would cost. I decided to do the annual exam sooner. I assumed for $58.00 I would get a thorough exam. My dog obviously has bad memories of the hospital because of her operation, and she was cowering and petrified and needed to be dragged in on a slip collar. The vet came in and we had a conversation about  her weight,  she had a quick check of her heart with her stethoscope, felt her body and I was charged $58.00. I was aggravated, but did not show it to the vet who in all honesty was nice to me. I asked if they could check her for ticks, and the vet said she would need to do this with an assistant in a separate room. I was told to wait in the waiting room, whilst I was waiting,( Which was about 2 minutes) I asked the receptionist if the vet would be coming back to talk with me as I had a couple more questions her response was, write them down on a piece of paper!! I was a little surprised by this and said Is the vet not coming back out ? The vet suddenly appeared but seemed rushed. I am not sure why I paid $58.00 I  had decided to stay with this hospital and make the drive from Lewiston even though I would be driving past multiple vets on the way. I have now changed my mind. I feel like I was totally ripped off. Read Less
Kara L.
26 Sep 2018
REPORT
Today was my first experience with them and it certainly will not be my last! They are WONDERFUL! After a previously bad experience with another vet, I took my cat her for a second opinion about some ... Read More
Today was my first experience with them and it certainly will not be my last! They are WONDERFUL! After a previously bad experience with another vet, I took my cat her for a second opinion about some issues she was diagnosed with. Upon my arrival, the receptionist was very sweet and kind and put my cat at ease right from the get go. The other receptionist were very nice, and were very pleasant to talk to. The wait was minimal and the Vet Tech Chris was absolutely phenomenal!! She really knows what she is doing and she is terrific at her job. She kept my cat calm and was extremely gentle. Dr. Kerwin ( a fill-in doctor) was amazing as well. Very gentle, very kind, very thorough yet explained everything so that I would understand. She gave me options and she made sure that I knew everything I needed to know. I saw a huge difference in my cat this time than the last vet we went to. This place is simply wonderful! The office is beautiful and adorably decorated. You can tell they really love animals there! Their prices are great and I would recommend them to ANYONE! Thank you Killewald for taking such good care of my baby girl! We will be back! Read Less
Philip Chazen
15 Jun 2018
REPORT
Good care, caring and concerned. Friendly staff. Seems expensive however.
Sarah Y
15 May 2018
REPORT
Been going here for my animals for 8 years. My cat and dogs are always treated with love and expert care.
Sarah Clarke
22 Apr 2018
REPORT
I've been really happy with them and trust that my pet is in good hands. I have seen a few other vets in the area and haven't had the same amount of trust with them. Would definitely recommend.
Gabriel Chen
3 Mar 2018
REPORT
Absolutely wonderful vet. Specifically for dogs and cats. For exotic pets, go to All Creatures Animal Hospital or City Creatures Animal Hospital.
april gilmour
1 Mar 2018
REPORT
All female vets and techs. Very friendly and caring staff. Helped me care for my dog and manage her Addison's disease until last November. I saw them every 28 days; Bailey was treated like a loved mem... Read More
All female vets and techs. Very friendly and caring staff. Helped me care for my dog and manage her Addison's disease until last November. I saw them every 28 days; Bailey was treated like a loved member of their family. Highly recommend. Read Less
dm7097
19 Jan 2018
REPORT
Could not ask for a more caring bunch of people than they are here! They got my dog in for help within hours of calling. With their help, he is doing much better now! A big THANK YOU to everyone worki... Read More
Could not ask for a more caring bunch of people than they are here! They got my dog in for help within hours of calling. With their help, he is doing much better now! A big THANK YOU to everyone working here!! Read Less
Valerie Montgomery-Adams
10 Jan 2018
REPORT
Zena was spaded with the help of Friends of Animals . Staff was very informative and polite. QUITE pleased with the outcome. Very Affordable
Colleen Emal
1 Dec 2017
REPORT
I totally trust them! I am always a skeptic when it comes to health care especially for dogs because I am not sure if they are recommending a procedure to make money or because it is really necessary.... Read More
I totally trust them! I am always a skeptic when it comes to health care especially for dogs because I am not sure if they are recommending a procedure to make money or because it is really necessary. No one wants to put their dog through any pill, shot, or procedure that is not necessary. However the ladies at the front desk and Dr Decker I totally trust, but sometimes I am not completely sure the task is necessary.PS everyone is so friendly! Read Less
Chyan M.
3 Oct 2017
REPORT
The staff was very friendly, nice clean looking place. Although I feel like they over charged me way to much getting my 13m female cat spay. I also purchased the low cost spay/neuter certificate for $... Read More
The staff was very friendly, nice clean looking place. Although I feel like they over charged me way to much getting my 13m female cat spay. I also purchased the low cost spay/neuter certificate for $85 and I still ended up paying over $300 after the spay and testing was complete. Read Less
Laura L.
25 Aug 2017
REPORT
My husband and I took our dog in to the vet and they performed unnecessary testing that equaled almost $400. Our dog had a UTI, and they had us check her for kidney and bladder issues when The test ... Read More
My husband and I took our dog in to the vet and they performed unnecessary testing that equaled almost $400. Our dog had a UTI, and they had us check her for kidney and bladder issues when The test they should've ran was want to check if she had a UTI first before all the other tests to rule out a UTI. They also missed the fact that she had an ear infection for which we had to bring her back to weeks later to get the medication. When we asked for some kind of financial compensation after spending in 2 visits over $700 they said there was nothing they could do and if we would like our documentation sent to us so we can find another vet. We would do anything for our dog but to have unnecessary stress over an illness that they knew she didn't have and for them to be so cold to not give us any of our money back and to tell us to go to another vet essentially I would never recommend anyone take their animals here because all they care about is money. Read Less
Glenn Wakefield
2 Jun 2017
REPORT
Great vets and a professional atmosphere.
Sherry Thompson
16 Mar 2017
REPORT
Very friendly staff and doctors. Great place!
Laura Siuda
25 Feb 2017
REPORT
Just to say a sincere thank you to Dr. Decker and her staff for their care and kindness two weeks ago. They continue a tradition of compassion for humans and their animals and expertise in veterinary... Read More
Just to say a sincere thank you to Dr. Decker and her staff for their care and kindness two weeks ago. They continue a tradition of compassion for humans and their animals and expertise in veterinary care established long ago. Read Less
Gary Pratt Jr.
25 Feb 2017
REPORT
We have been going here for a long time and they treat us and our pets great. They are happy to see him and he gets excited to go to the vet. I always get the feeling that they love him almost as much... Read More
We have been going here for a long time and they treat us and our pets great. They are happy to see him and he gets excited to go to the vet. I always get the feeling that they love him almost as much as we do. Dr. Decker is great. Read Less
Eric Pawlowski
3 Feb 2017
REPORT
They are the most loving caring Animal hospital I've known. The quality of care is priceless
Karen Eberle
9 Jan 2017
REPORT
I love this place. Been bringing my 3 cats for a year now and they are always pleasant and caring towards you and the animals ... great place to go !!!
Budd Yuhasz
12 Nov 2016
REPORT
They are really great. Have had end of pet life care provided with respect and compassion as well as brought new pets into the family and Killewald has provided great guidance and care at every step.... Read More
They are really great. Have had end of pet life care provided with respect and compassion as well as brought new pets into the family and Killewald has provided great guidance and care at every step. Highly recommended. Read Less
Neil McGee
25 Aug 2016
REPORT
I have been bringing 2 year old Bernese Mountain Dog here since we got her. They are always very friendly, they remember her name and I always feel comfortable and at ease when she has a procedure don... Read More
I have been bringing 2 year old Bernese Mountain Dog here since we got her. They are always very friendly, they remember her name and I always feel comfortable and at ease when she has a procedure done here.Read Less
Bill P.
12 Aug 2016
REPORT
Ever since Bill Killewald retired they seem too interested in the money and too little about their clients. Furthermore their staff continuously is changing. Charge for post-operative care? Please
Chelsea DiPizio
31 Jul 2016
REPORT
Highly recommend! They are always happy and have a smile on their face and they talk to you like a person and explain exactly what's going on! Love them!
Livia Wasmund
23 Jun 2016
REPORT
I absolutely love Killewald Small Animal Hospital. They staff is amazing and their services are outstanding. Each of the employees has taken the time to get to know me personally, as well as my family... Read More
I absolutely love Killewald Small Animal Hospital. They staff is amazing and their services are outstanding. Each of the employees has taken the time to get to know me personally, as well as my family whom I referred to them. They took amazing care of my baby girl Hilda when she had to have surgery, and were incredibly supportive when I had to put her down. Any time I need to stop in for something, they always ask how my animals and family are and make me feel comfortable and cared for. I can honestly say that they are the best veterinary office I have ever gone to, and I can't imagine ever going to another office. Thank you for everything you have done so far, Killewald, and thank you for all that you will do in the future! Read Less
Stacy Sherwood-McNess
19 Apr 2016
REPORT
We took our new puppy Starla for her first Check up and we just love this place. The people are so nice and the facility is very clean and neat. They gave her the shots she needed and explained everyt... Read More
We took our new puppy Starla for her first Check up and we just love this place. The people are so nice and the facility is very clean and neat. They gave her the shots she needed and explained everything about them to us. Best of all they didn't pressure us into anything that was not necessary to up-charge our visit like our pervious vet. Prices are very reasonable and they even suggest ways to help with the cost of spading our puppy in the future!!! A++. We are very pleased with our new vet choice. Read Less
Melinda Schlez
21 Jan 2016
REPORT
I'm a new puppy owner had to decide where I would bring my dog for treatment. There were several veterinarians in the area. I chose Killewald Small Animal Hospital because location price and reputatio... Read More
I'm a new puppy owner had to decide where I would bring my dog for treatment. There were several veterinarians in the area. I chose Killewald Small Animal Hospital because location price and reputation. After an initial emergency visit to Killewald, I have called several times for advice and information. Dr. Shannna Decker and support staff are wonderful kind caring and informative. They are extremely thorough in their examinations and directions on how to care for your animal afterwards. They are accessible and accommodating. Read Less
Wilma Zuch
11 Jan 2016
REPORT
My husband has been going there since they opened with all our animals over 20 he miraculously saved some that got hit by a car even though dr is now retired it is still a wonderful place to go
Coreen Payne
1 Jan 2016
REPORT
Love this practice. I would travel far and wide to see Dr. Decker! The techs are all very professional and kind. My dog has been antsy and squirmy at a previous vet practice. At Killewald, he is calme... Read More
Love this practice. I would travel far and wide to see Dr. Decker! The techs are all very professional and kind. My dog has been antsy and squirmy at a previous vet practice. At Killewald, he is calmer and my partner and I completely trust the techs and Dr. Decker to work with him. My cat is traditionally shy and spends her time hiding. At Killeward, she lets people pet her. Dr. Decker takes her time and explains everything in detail. The people she works with make sure we have everything we need. I highly recommend Killewald. Read Less
Mick Trunzo
29 Dec 2015
REPORT
When we got the first of our 2 Miniature Schnauzers 7 years ago we spoke with quite a few vets in the area before deciding that Killewald was by far the best of the bunch. We chose wisely and wouldn't... Read More
When we got the first of our 2 Miniature Schnauzers 7 years ago we spoke with quite a few vets in the area before deciding that Killewald was by far the best of the bunch. We chose wisely and wouldn't think of taking them anywhere else. Dr. Decker is the best. She's caring, knowledgeable and down to earth.Read Less
Judee W.
12 Nov 2015
REPORT
A star for the receptionist and one for the actual vets attitude , how ever the vet tech (i didnt get her name) she had long brown hair was very rude after my dog got neutered and his eye popped out o... Read More
A star for the receptionist and one for the actual vets attitude , how ever the vet tech (i didnt get her name) she had long brown hair was very rude after my dog got neutered and his eye popped out of his socket while they were starting anesthesia, she was laughing and i asked her what was so funny and she said "oh nothing just the pathetic look on his face" by the way i was charged for them to put the eye back in. Read Less
Lisa Collier
8 Oct 2015
REPORT
I am using the Friends of Animals spay and neuter program to get my dog neutered. It covers many things including the pre-surgical visit and pain meds post-op. This place told me they would be chargin... Read More
I am using the Friends of Animals spay and neuter program to get my dog neutered. It covers many things including the pre-surgical visit and pain meds post-op. This place told me they would be charging me for that. I'm going somewhere else. Read Less
Amanda Ann Flanagan
6 Aug 2015
REPORT
Our bulldog tank wasn't doing to well last night thru this morning and they instantly got him in and even from the first dose of meds he's doing amazing already .... Thank you so much and I will most ... Read More
Our bulldog tank wasn't doing to well last night thru this morning and they instantly got him in and even from the first dose of meds he's doing amazing already .... Thank you so much and I will most Def. Be bring our other animals there Read Less
Veronica Walters
29 Jun 2015
REPORT
My pets have been patients at Killewald's since they were babies. The staff is very friendly, helpful and LOVE LOVE LOVE animals. They are very accommodating, even when "mommy" messes up and arrives... Read More
My pets have been patients at Killewald's since they were babies. The staff is very friendly, helpful and LOVE LOVE LOVE animals. They are very accommodating, even when "mommy" messes up and arrives too early for an appointment. Oops. Strangely for pets, when I mention it's time to go see the vet, they get excited for the trip. I highly recommend them for your vet care needs. xoxoxox Amber and ClariceRead Less
Jessica Lyness Gebera
18 Dec 2014
REPORT
Love Killewald Small Animal Hospital!!! The staff is amazing, caring and knowledgeable!! Any time we need anything for our fur babies, Dr Decker and the rest of the staff take great care of us!! Hand... Read More
Love Killewald Small Animal Hospital!!! The staff is amazing, caring and knowledgeable!! Any time we need anything for our fur babies, Dr Decker and the rest of the staff take great care of us!! Hands down best vet and staff!!! Read Less
C D.
21 Aug 2014
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REPORT
Peeved.The first few times I came here I've had a great experience, however my latest visit was also my last visit. My cat has been getting urinary infections every year around this time, and this yea... Read More
Peeved.The first few times I came here I've had a great experience, however my latest visit was also my last visit. My cat has been getting urinary infections every year around this time, and this year was no different.  I recently moved to Akron and wanted to keep going with this vet as they're always been extremely kind to me and my pets.  After calling the vet to get a quick appointment they got me in within 3 hours to look at her, great news!  Fast forward to yesterday with her post infection check up.  I heard my cat meowing angrily at the back (hear it all the time when my dog tries to lick her - oh man). Her results were inconclusive and they told me I'd have to come back in.  That wasn't a problem, I'm absolutely willing to put in 35+ minutes (each way) of driving for my cat.Like it was suggested, I had locked my cat in the bathroom for an hour before our drive to the vet so her urine would be full.  I get to the vet, wait around twenty minutes and get told her urine was empty - again.The vet tech who came out was EXTREMELY rude.  I can deal with ignorant employees, but when I'm explaining to her that I'm not simply driving across the street every day to get there and it's not really possible for me to keep making these long, gas guzzling journeys for nothing. She cuts me off.  Which is fine, hey, she obviously felt like that's A+ customer service.  But when I asked if I could leave my cat there for a couple hours, she looked down at her watch while I was talking as if my cat and I were an inconvenience.  THATS where I draw a line.  Why the ** am I going completely out of my way to take my cat to a vet office where an employee does not care about my pet? An employee who was HANDLING my cat and "checking" to make sure she was healthy?  I will never put her life and well being in the hands of an ignorant and patronizing employee who acted like we aren't worth her time.  I'm absolutely shocked and disgusted at the treatment we got, and it does not matter to me how friendly the receptionists or the vet was.  I refuse to let someone like that touch my pet.  Her life is worth more than a rough handling, rude as sh** technician, and I will be taking her and my pup to a new vet.  Unbelievable. Read Less
Jeff Bartkowiak
11 Aug 2014
REPORT
Hands down the most compassionate, professional, friendly veterinary office in the world. I wouldn't ever want to have to depend on any other staff to handle my pets' care. I'd give a 6th star if I co... Read More
Hands down the most compassionate, professional, friendly veterinary office in the world. I wouldn't ever want to have to depend on any other staff to handle my pets' care. I'd give a 6th star if I could. Read Less
Rebecca D.
23 Sep 2013
REPORT
My husband and I recently adopted a kitten from the SPCA. We had been waiting forever to adopt since we lived in an apartment that didn't allow pets, but now that we own our house we knew it was time.... Read More
My husband and I recently adopted a kitten from the SPCA. We had been waiting forever to adopt since we lived in an apartment that didn't allow pets, but now that we own our house we knew it was time. So we adopted the cutest orange tabby furball there ever was. We got a free vet visit with the adoption so I took our fur baby Leopold here. My mother in law takes her two dogs and one cat here, so I was referred. Leopold was a good kitten and the staff was sweet and helpful. They make your pet feel at ease and will show you how to administer medicine or answer any questions. As a first time pet owner I had lots! They also demonstrated how to clip his kitty claws. I hope I will only need to bring little Leo for his yearly checkups, but I have confidence in the staff and like this vet office. Read Less
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