32 Reviews

Brookside Veterinary Clinic

Auburn, New York
Reviews
Kelsey R.
3 Dec 2018
REPORT
Both my cat and I are extremely happy to be going to Brookside! Dr. Wendy was incredibly kind and took the time to answer all of my questions.
Lane D.
29 Jul 2018
REPORT
We have a large dog that started having very frequent severe seizures at 9 months of age.  Even after multiple stays at Cornell Veterinary Hospital, Cornell was unable to find a cause.Dr. Gill and sta... Read More
We have a large dog that started having very frequent severe seizures at 9 months of age.  Even after multiple stays at Cornell Veterinary Hospital, Cornell was unable to find a cause.Dr. Gill and staff have been providing excellent care along our journey.  Dr. Gill has not only demonstrated competence in traditional veterinary medicine, but in our case the ability to practice the "art of veterinary medicine". Our dog is almost 6 years old now and continues to be a loving part of our family and he continues to enjoy significant pool time 5 times a day or more. We would not have our dog today without the care provided by Dr. Gill and staff. Thank you all VERY much!Dr. Lane D. Read Less
Tracy Armstrong-Reuter
15 Jul 2018
REPORT
The staff is always so helpful and caring
JC
1 May 2018
REPORT
Most caring and loving group of people. Thank you Brookside for years of professional and personal kind care of all our animals (and us 🤗) 🐈🐕🐾
alan betz
1 Apr 2018
REPORT
Didn't give us time to answer a few questions as we were 1st time puppy owners and future litter.
Bernie Tomasso
30 Mar 2018
REPORT
The techs are very gentle with the animals and the vets are very patient in answering questions.
Amanda Johnson
21 Feb 2018
REPORT
Brookside is the best place to take your pets the people there are very friendly
Kathy R.
6 Feb 2018
REPORT
I have been taking my pets to Brookside Clinic for 8 years now.  The staff has always been very  polite and helpful.  I have never had to wait for our appointment.  I am usually taken in in a timely m... Read More
I have been taking my pets to Brookside Clinic for 8 years now.  The staff has always been very  polite and helpful.  I have never had to wait for our appointment.  I am usually taken in in a timely manner.  Also, anytime I have concerns they have taken the time to answer my questions.  Even if my original visit was for something else.  I have been very pleased with the service I have had at Brookside and would gladly recommend them to others. Read Less
Robert Brewer
25 Jan 2018
REPORT
My vet is not located here but I do stop to buy flea and tick drops for my pets. It's the only place I know where I can buy a single bottle instead of a whole expensive pack. Word of advice: DO NOT bu... Read More
My vet is not located here but I do stop to buy flea and tick drops for my pets. It's the only place I know where I can buy a single bottle instead of a whole expensive pack. Word of advice: DO NOT buy flea medicine at department or grocery stores. It may look like the same brand and it is much cheaper but the actual medicine is not good for your pets. It can cause convulsions and even death. It does not work as well either. Buy from your vet or pet stores like Petco or Pet Smart. Read Less
Brenda Bennink
3 Jan 2018
REPORT
I switched to Brookside from another local vet several months ago with 2 senior cats. My first cat is diabetic and they've been wonderful. My other cat unbeknownst to me was farther along in kidney fa... Read More
I switched to Brookside from another local vet several months ago with 2 senior cats. My first cat is diabetic and they've been wonderful. My other cat unbeknownst to me was farther along in kidney failure then I was led to believe by the first vet and today she became ill suddenly. I brought her into Dr Gill and the girls at Brookside. Unfortunately I had to put my baby down but they were all just so wonderful at such a horrible time for me. They are top-notch I highly recommend them Read Less
Natasha King
15 Feb 2017
REPORT
Friendly staff, really cares about the animals!
Miranda L.
30 Jan 2017
REPORT
You won't find any better than the staff at Brookside.  We adopted a Husky puppy a few months ago, and just a few days before his initial vet visit, he became very ill.  We called Brookside and they t... Read More
You won't find any better than the staff at Brookside.  We adopted a Husky puppy a few months ago, and just a few days before his initial vet visit, he became very ill.  We called Brookside and they told us to bring him right in, so we did and he was seen by the Vet within minutes.  Turns out our poor little guy had pneumonia and a GI infection so he needed to be hospitalized immediately.  (I was a crying hot mess and) the staff was so kind and considerate.  During his hospitalization, they called frequently to give me updates, and didn't mind at all if I called to check in either.  A few days later I was able to take my puppy home, safe and sound.  In my experience (and my puppy's too), the staff at Brookside has been nothing but helpful, friendly and kind.  Their genuine concern for my puppy's well being is what makes us lifelong customers, I couldn't imagine taking him any where else. Read Less
Miranda C.
30 Jan 2017
REPORT
You won't find any better than the staff at Brookside.  We adopted a Husky puppy a few months ago, and just a few days before his initial vet visit, he became very ill.  We called Brookside and they t... Read More
You won't find any better than the staff at Brookside.  We adopted a Husky puppy a few months ago, and just a few days before his initial vet visit, he became very ill.  We called Brookside and they told us to bring him right in, so we did and he was seen by the Vet within minutes.  Turns out our poor little guy had pneumonia and a GI infection so he needed to be hospitalized immediately.  (I was a crying hot mess and) the staff was so kind and considerate.  During his hospitalization, they called frequently to give me updates, and didn't mind at all if I called to check in either.  A few days later I was able to take my puppy home, safe and sound.  In my experience (and my puppy's too), the staff at Brookside has been nothing but helpful, friendly and kind.  Their genuine concern for my puppy's well being is what makes us lifelong customers, I couldn't imagine taking him any where else. Read Less
Kim Coleman-Bauso
27 Dec 2016
REPORT
I recommend Brookside to everyone! I've always taken my cats here & the staff is so friendly & kind. When taking in my one cat last week, several of the staff came to ask how I was & what my cat was d... Read More
I recommend Brookside to everyone! I've always taken my cats here & the staff is so friendly & kind. When taking in my one cat last week, several of the staff came to ask how I was & what my cat was doing there as they know I have senior kitties & they remember me well from my one kitty (a "regular") whom I lost a year & a half ago. They're just so thoughtful. They've always gone the extra mile service wise. Read Less
Jerri Schultz Del Conte
25 Dec 2016
REPORT
The Staff and Doctor's are the Best here.They are like Family and I wouldn't go any where else. They take their time and Love my furry children as if they were there's. I would recommend Brookside Ve... Read More
The Staff and Doctor's are the Best here.They are like Family and I wouldn't go any where else. They take their time and Love my furry children as if they were there's. I would recommend Brookside Veterinary for your Pet's need's. Read Less
Claudia Bonifay
15 Dec 2016
REPORT
Brookside Vet Clinic is the most professional and compassionate office I have ever used in my 78 tears. The staff is experienced and very friendly. I highly recommend this office for any pet or large... Read More
Brookside Vet Clinic is the most professional and compassionate office I have ever used in my 78 tears. The staff is experienced and very friendly. I highly recommend this office for any pet or large animal. Read Less
Vicky Coraci
10 Dec 2016
REPORT
Excellent staff. Very caring and efficient!!
Melissa Lupo
21 Nov 2016
REPORT
Very caring staff!
Owasco OPT President
3 Nov 2016
REPORT
We have been taking our pets to Brookside for years... at least the last 16-17 years! We have always been thrilled with the level of professionalism we have received as well as their sympathies when w... Read More
We have been taking our pets to Brookside for years... at least the last 16-17 years! We have always been thrilled with the level of professionalism we have received as well as their sympathies when we have lost a couple of our pets. I love the service we get at Brookside! Read Less
Lindsay Swab
28 Oct 2016
REPORT
Fast, friendly, knowledgeable , and very courteous. Brookside answered all questions in a respectful manner. They were extremely caring when we recently had to say goodbye to our beloved pet.
Nicole Hulik
16 Oct 2016
REPORT
Brookside Veterinary is awesome! They are very personable and always take great care of my dogs. The staff gets to know you and your animals personally. I highly recommend!
Linda Swizdor
13 Sep 2016
REPORT
Everyone is so very friendly. Medical staff listens to all concerns we may have. Most importantly they take great care of our boy Reilly
Missy Tinti Spinelli
17 Aug 2016
REPORT
Started with Brookside when my now senior dog was a puppy. She has had her fair share of health issues and has always been treated with the best care! We also have a one year old who has a few health ... Read More
Started with Brookside when my now senior dog was a puppy. She has had her fair share of health issues and has always been treated with the best care! We also have a one year old who has a few health issues but mostly gets himself into all kinds of trouble requiring vet visits. Always the best prompt care! Hats off to Dr.Gill and staff!! Read Less
Marge Gower
21 Jul 2016
REPORT
I had an emergency with my dog, just before closing on Saturday She had passed out at Hoopes Park. My daughter looked up the number on her phone, while I carried Bugg to the car. I called and asked i... Read More
I had an emergency with my dog, just before closing on Saturday She had passed out at Hoopes Park. My daughter looked up the number on her phone, while I carried Bugg to the car. I called and asked if they could see her. I told them we were on our way. We got there before they closed and they checked her over. She's now on heart medicine. If they hadn't taken her right away and taken such good care of her, I don't know if she would have made it. She's a young dog, so this was an unusual circumstance. I can't express how much their care and kindness felt that day. Read Less
Carrie Ann
17 Jul 2016
REPORT
Thank you for taking some of your own time today to see my mother's dog. I couldn't believe how fast you took care of them and her pup was pretty much back to herself by the time we got home! Thank ... Read More
Thank you for taking some of your own time today to see my mother's dog. I couldn't believe how fast you took care of them and her pup was pretty much back to herself by the time we got home! Thank you so much! Read Less
Brett Dieter
27 Jun 2016
REPORT
I just got a nice surprise in the mail from Brookside veterinary clinic and I'd just like to say thank you to them. Always pleasant, always responsive, and I really and truly trust my little furballs ... Read More
I just got a nice surprise in the mail from Brookside veterinary clinic and I'd just like to say thank you to them. Always pleasant, always responsive, and I really and truly trust my little furballs here.Read Less
Shelly Beth
9 May 2016
REPORT
I've brought my cat in a couple times now. I have a usual vet I go to, but when I had an emergency and mine was booked I called this one. No regrets what so ever. Everyone is super nice and helpful. ... Read More
I've brought my cat in a couple times now. I have a usual vet I go to, but when I had an emergency and mine was booked I called this one. No regrets what so ever. Everyone is super nice and helpful. I love this place so much. I would recommend it to anyone. Read Less
Jessie Shannon
31 Mar 2016
REPORT
Jody Seamans
9 Nov 2015
REPORT
Courtney B.
12 Mar 2015
REPORT
I have always taken my pets to Brookside and have never had one complaint until my dog was hit by a car and was badly hurt. I came in and explained what had happened as I'm holding him and crying and ... Read More
I have always taken my pets to Brookside and have never had one complaint until my dog was hit by a car and was badly hurt. I came in and explained what had happened as I'm holding him and crying and it took close to fifteen minutes for them to get a room ready. The employees at the front desk didn't try to help or comfort me at all. Later that night I came back to pay for the visit and as I was walking up to the door they locked it and shut the lights off. I will never bring an animal there again. Read Less
James Bristow
21 Aug 2012
REPORT
Fully capable and fine vet, bring your checkbook though, you're not getting out cheap. We got our puppies shots there but have switched vets due to the cost here
A Google User
20 Oct 2011
REPORT
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Book an Appointment
Online booking unavailable
Please call
(315) 253-0240
85 Grant Avenue
Auburn New York 13021
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-12:00PM
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Brookside Veterinary Clinic

Auburn, New York
(32)
85 Grant Avenue
Auburn New York 13021
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-12:00PM
Kelsey R.
3 Dec 2018
REPORT
Both my cat and I are extremely happy to be going to Brookside! Dr. Wendy was incredibly kind and took the time to answer all of my questions.
Lane D.
29 Jul 2018
REPORT
We have a large dog that started having very frequent severe seizures at 9 months of age.  Even after multiple stays at Cornell Veterinary Hospital, Cornell was unable to find a cause.Dr. Gill and sta... Read More
We have a large dog that started having very frequent severe seizures at 9 months of age.  Even after multiple stays at Cornell Veterinary Hospital, Cornell was unable to find a cause.Dr. Gill and staff have been providing excellent care along our journey.  Dr. Gill has not only demonstrated competence in traditional veterinary medicine, but in our case the ability to practice the "art of veterinary medicine". Our dog is almost 6 years old now and continues to be a loving part of our family and he continues to enjoy significant pool time 5 times a day or more. We would not have our dog today without the care provided by Dr. Gill and staff. Thank you all VERY much!Dr. Lane D. Read Less
Tracy Armstrong-Reuter
15 Jul 2018
REPORT
The staff is always so helpful and caring
JC
1 May 2018
REPORT
Most caring and loving group of people. Thank you Brookside for years of professional and personal kind care of all our animals (and us 🤗) 🐈🐕🐾
alan betz
1 Apr 2018
REPORT
Didn't give us time to answer a few questions as we were 1st time puppy owners and future litter.
Bernie Tomasso
30 Mar 2018
REPORT
The techs are very gentle with the animals and the vets are very patient in answering questions.
Amanda Johnson
21 Feb 2018
REPORT
Brookside is the best place to take your pets the people there are very friendly
Kathy R.
6 Feb 2018
REPORT
I have been taking my pets to Brookside Clinic for 8 years now.  The staff has always been very  polite and helpful.  I have never had to wait for our appointment.  I am usually taken in in a timely m... Read More
I have been taking my pets to Brookside Clinic for 8 years now.  The staff has always been very  polite and helpful.  I have never had to wait for our appointment.  I am usually taken in in a timely manner.  Also, anytime I have concerns they have taken the time to answer my questions.  Even if my original visit was for something else.  I have been very pleased with the service I have had at Brookside and would gladly recommend them to others. Read Less
Robert Brewer
25 Jan 2018
REPORT
My vet is not located here but I do stop to buy flea and tick drops for my pets. It's the only place I know where I can buy a single bottle instead of a whole expensive pack. Word of advice: DO NOT bu... Read More
My vet is not located here but I do stop to buy flea and tick drops for my pets. It's the only place I know where I can buy a single bottle instead of a whole expensive pack. Word of advice: DO NOT buy flea medicine at department or grocery stores. It may look like the same brand and it is much cheaper but the actual medicine is not good for your pets. It can cause convulsions and even death. It does not work as well either. Buy from your vet or pet stores like Petco or Pet Smart. Read Less
Brenda Bennink
3 Jan 2018
REPORT
I switched to Brookside from another local vet several months ago with 2 senior cats. My first cat is diabetic and they've been wonderful. My other cat unbeknownst to me was farther along in kidney fa... Read More
I switched to Brookside from another local vet several months ago with 2 senior cats. My first cat is diabetic and they've been wonderful. My other cat unbeknownst to me was farther along in kidney failure then I was led to believe by the first vet and today she became ill suddenly. I brought her into Dr Gill and the girls at Brookside. Unfortunately I had to put my baby down but they were all just so wonderful at such a horrible time for me. They are top-notch I highly recommend them Read Less
Natasha King
15 Feb 2017
REPORT
Friendly staff, really cares about the animals!
Miranda L.
30 Jan 2017
REPORT
You won't find any better than the staff at Brookside.  We adopted a Husky puppy a few months ago, and just a few days before his initial vet visit, he became very ill.  We called Brookside and they t... Read More
You won't find any better than the staff at Brookside.  We adopted a Husky puppy a few months ago, and just a few days before his initial vet visit, he became very ill.  We called Brookside and they told us to bring him right in, so we did and he was seen by the Vet within minutes.  Turns out our poor little guy had pneumonia and a GI infection so he needed to be hospitalized immediately.  (I was a crying hot mess and) the staff was so kind and considerate.  During his hospitalization, they called frequently to give me updates, and didn't mind at all if I called to check in either.  A few days later I was able to take my puppy home, safe and sound.  In my experience (and my puppy's too), the staff at Brookside has been nothing but helpful, friendly and kind.  Their genuine concern for my puppy's well being is what makes us lifelong customers, I couldn't imagine taking him any where else. Read Less
Miranda C.
30 Jan 2017
REPORT
You won't find any better than the staff at Brookside.  We adopted a Husky puppy a few months ago, and just a few days before his initial vet visit, he became very ill.  We called Brookside and they t... Read More
You won't find any better than the staff at Brookside.  We adopted a Husky puppy a few months ago, and just a few days before his initial vet visit, he became very ill.  We called Brookside and they told us to bring him right in, so we did and he was seen by the Vet within minutes.  Turns out our poor little guy had pneumonia and a GI infection so he needed to be hospitalized immediately.  (I was a crying hot mess and) the staff was so kind and considerate.  During his hospitalization, they called frequently to give me updates, and didn't mind at all if I called to check in either.  A few days later I was able to take my puppy home, safe and sound.  In my experience (and my puppy's too), the staff at Brookside has been nothing but helpful, friendly and kind.  Their genuine concern for my puppy's well being is what makes us lifelong customers, I couldn't imagine taking him any where else. Read Less
Kim Coleman-Bauso
27 Dec 2016
REPORT
I recommend Brookside to everyone! I've always taken my cats here & the staff is so friendly & kind. When taking in my one cat last week, several of the staff came to ask how I was & what my cat was d... Read More
I recommend Brookside to everyone! I've always taken my cats here & the staff is so friendly & kind. When taking in my one cat last week, several of the staff came to ask how I was & what my cat was doing there as they know I have senior kitties & they remember me well from my one kitty (a "regular") whom I lost a year & a half ago. They're just so thoughtful. They've always gone the extra mile service wise. Read Less
Jerri Schultz Del Conte
25 Dec 2016
REPORT
The Staff and Doctor's are the Best here.They are like Family and I wouldn't go any where else. They take their time and Love my furry children as if they were there's. I would recommend Brookside Ve... Read More
The Staff and Doctor's are the Best here.They are like Family and I wouldn't go any where else. They take their time and Love my furry children as if they were there's. I would recommend Brookside Veterinary for your Pet's need's. Read Less
Claudia Bonifay
15 Dec 2016
REPORT
Brookside Vet Clinic is the most professional and compassionate office I have ever used in my 78 tears. The staff is experienced and very friendly. I highly recommend this office for any pet or large... Read More
Brookside Vet Clinic is the most professional and compassionate office I have ever used in my 78 tears. The staff is experienced and very friendly. I highly recommend this office for any pet or large animal. Read Less
Vicky Coraci
10 Dec 2016
REPORT
Excellent staff. Very caring and efficient!!
Melissa Lupo
21 Nov 2016
REPORT
Very caring staff!
Owasco OPT President
3 Nov 2016
REPORT
We have been taking our pets to Brookside for years... at least the last 16-17 years! We have always been thrilled with the level of professionalism we have received as well as their sympathies when w... Read More
We have been taking our pets to Brookside for years... at least the last 16-17 years! We have always been thrilled with the level of professionalism we have received as well as their sympathies when we have lost a couple of our pets. I love the service we get at Brookside! Read Less
Lindsay Swab
28 Oct 2016
REPORT
Fast, friendly, knowledgeable , and very courteous. Brookside answered all questions in a respectful manner. They were extremely caring when we recently had to say goodbye to our beloved pet.
Nicole Hulik
16 Oct 2016
REPORT
Brookside Veterinary is awesome! They are very personable and always take great care of my dogs. The staff gets to know you and your animals personally. I highly recommend!
Linda Swizdor
13 Sep 2016
REPORT
Everyone is so very friendly. Medical staff listens to all concerns we may have. Most importantly they take great care of our boy Reilly
Missy Tinti Spinelli
17 Aug 2016
REPORT
Started with Brookside when my now senior dog was a puppy. She has had her fair share of health issues and has always been treated with the best care! We also have a one year old who has a few health ... Read More
Started with Brookside when my now senior dog was a puppy. She has had her fair share of health issues and has always been treated with the best care! We also have a one year old who has a few health issues but mostly gets himself into all kinds of trouble requiring vet visits. Always the best prompt care! Hats off to Dr.Gill and staff!! Read Less
Marge Gower
21 Jul 2016
REPORT
I had an emergency with my dog, just before closing on Saturday She had passed out at Hoopes Park. My daughter looked up the number on her phone, while I carried Bugg to the car. I called and asked i... Read More
I had an emergency with my dog, just before closing on Saturday She had passed out at Hoopes Park. My daughter looked up the number on her phone, while I carried Bugg to the car. I called and asked if they could see her. I told them we were on our way. We got there before they closed and they checked her over. She's now on heart medicine. If they hadn't taken her right away and taken such good care of her, I don't know if she would have made it. She's a young dog, so this was an unusual circumstance. I can't express how much their care and kindness felt that day. Read Less
Carrie Ann
17 Jul 2016
REPORT
Thank you for taking some of your own time today to see my mother's dog. I couldn't believe how fast you took care of them and her pup was pretty much back to herself by the time we got home! Thank ... Read More
Thank you for taking some of your own time today to see my mother's dog. I couldn't believe how fast you took care of them and her pup was pretty much back to herself by the time we got home! Thank you so much! Read Less
Brett Dieter
27 Jun 2016
REPORT
I just got a nice surprise in the mail from Brookside veterinary clinic and I'd just like to say thank you to them. Always pleasant, always responsive, and I really and truly trust my little furballs ... Read More
I just got a nice surprise in the mail from Brookside veterinary clinic and I'd just like to say thank you to them. Always pleasant, always responsive, and I really and truly trust my little furballs here.Read Less
Shelly Beth
9 May 2016
REPORT
I've brought my cat in a couple times now. I have a usual vet I go to, but when I had an emergency and mine was booked I called this one. No regrets what so ever. Everyone is super nice and helpful. ... Read More
I've brought my cat in a couple times now. I have a usual vet I go to, but when I had an emergency and mine was booked I called this one. No regrets what so ever. Everyone is super nice and helpful. I love this place so much. I would recommend it to anyone. Read Less
Jessie Shannon
31 Mar 2016
REPORT
Jody Seamans
9 Nov 2015
REPORT
Courtney B.
12 Mar 2015
REPORT
I have always taken my pets to Brookside and have never had one complaint until my dog was hit by a car and was badly hurt. I came in and explained what had happened as I'm holding him and crying and ... Read More
I have always taken my pets to Brookside and have never had one complaint until my dog was hit by a car and was badly hurt. I came in and explained what had happened as I'm holding him and crying and it took close to fifteen minutes for them to get a room ready. The employees at the front desk didn't try to help or comfort me at all. Later that night I came back to pay for the visit and as I was walking up to the door they locked it and shut the lights off. I will never bring an animal there again. Read Less
James Bristow
21 Aug 2012
REPORT
Fully capable and fine vet, bring your checkbook though, you're not getting out cheap. We got our puppies shots there but have switched vets due to the cost here
A Google User
20 Oct 2011
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know