Cayuga Veterinary Services
Auburn, New York
Reviews
Jessica C.
31 Jul 2022
REPORT
If I coIfuld give Cayuga Veterinary Clinic zero stars I would! Over the past 5 years I have taken several animals and spent well over a $1000 in services at your clinic. In July of 2022 my husband cal...
If I coIfuld give Cayuga Veterinary Clinic zero stars I would! Over the past 5 years I have taken several animals and spent well over a $1000 in services at your clinic. In July of 2022 my husband called in regards to an elderly cat that was a patient of Cayuga Veterinary. The cat had gone downhill quickly and needed to be euthanized. He was told that they were booking appointments 3 weeks out and would not be able to get him in sooner. I was completely shocked by this and thought there must have been some kind of miscommunication. So, I called back myself. I explained the cat was a patient of theirs, she was suffering and needed to be euthanized. I was told that they would not be able make an appointment for me today. I explained I just want to end her suffereing and we did not need to stay in the room with her if that would make a difference. I was again told they could not help me and I would need to take her somewhere else. Where is the compassion? How can a clinic that is supposed to help animals turn them away? Especially if they are a client of yours! Im disgusted and you should be ashamed!
Lisa S.
31 Jan 2019
REPORT
Dr Echols is kind but doesn't explain why your animal should get specific care. She just recommends specific procedures. I didn't find out until after my cat had to be out to sleep that he had stoma...
Dr Echols is kind but doesn't explain why your animal should get specific care. She just recommends specific procedures. I didn't find out until after my cat had to be out to sleep that he had stomach cancer. All of his tests had focused on kidney care for his renal disease. This has made my grieving so much worse.On my last visit to Cayuga the older receptionist who never smiles said "I'll never know why my cat died."On the same evening a young vet assistant was crying as she cleaned the office.Extremely unprofessional service with terrible communication.
Kracken103
11 Jan 2019
REPORT
In my experience the owner isn't very ethical. He would do surgery on pets that his staff were not comfortable anesthetizing, and the outcomes weren't always good.
Mary L.
20 Dec 2018
REPORT
Dr Megan is absolutely wonderful. I completely trust her with all my pets. She was very compassionate when it came to end of life care for my moms 22 year old kitty Deedee. Also Dr Tsarna was so wonde...
Dr Megan is absolutely wonderful. I completely trust her with all my pets. She was very compassionate when it came to end of life care for my moms 22 year old kitty Deedee. Also Dr Tsarna was so wonderful when my kitty Elvis developed an aneurysm suddenly early morning hours. I can't say enough great things about Cayuga Veterinary Services. I've been with this practice for approximately 10 years and will always come here for all my pets needs.
Reilly Lagerhausen
5 Jul 2018
REPORT
Amazing place with great staff! We take all our aniamals there. :)
Tina Tomasso
24 Jun 2018
REPORT
I love these people, from the vets to the vet techs to the front desk staff. They are great with the animals and will take all the time I need to explain what is going on and review all my options. I ...
I love these people, from the vets to the vet techs to the front desk staff. They are great with the animals and will take all the time I need to explain what is going on and review all my options. I value their opinions and their knowledge. I have taken my personal pets and well as some neighborhood cats and they treat all of them with the same importance.
Summer Oleniuk
2 Jun 2018
REPORT
This vet refused to wait 1 day for payment and perform emergency surgery on my dying cat. She had been in labor over 24 hours and kittens were dead inside her. He said " ive gotten into trouble playin...
This vet refused to wait 1 day for payment and perform emergency surgery on my dying cat. She had been in labor over 24 hours and kittens were dead inside her. He said " ive gotten into trouble playing bank". MONEY WAS MORE IMPORTANT THAN SAVING THE LIFE OF AN ANIMAL....
He told us, after I dicing her again if she hadn't given birth by the next morning to bring her. She hadn't, so we called. The receptionist REFUSED to call him, as he instructed. Said he was booked, and would not perform surgery on our cat. He lied, she covered for him and my cat died. A long , drawn out painful deaths i already left a review, and someone had even commented, but somehow these sleeve bags had it removed. God forbid a loved pet needs immedietly help and you don't have all the cash on hand...dont waist your time coming here. These people need to get a job, down the road at the mall...no business claiming they care for animals. It's MONEY thats top priority. I'll also add...that the next day..my cat was brought to another vet, WHO WAS PAID OVER 1000 IN FULL...but it was too late.
Jenny Jedik
25 May 2018
REPORT
I took my new (to me) doggo there for a checkup and some vaccinations. Also as a first time dog owner, I had a lot of questions, which were all answered well. They took their time with both me and my ...
I took my new (to me) doggo there for a checkup and some vaccinations. Also as a first time dog owner, I had a lot of questions, which were all answered well. They took their time with both me and my furry friend and you can tell they all love animals. All the staff I encountered were great to deal with. I wouldn't take her anyplace else next time.
Patrick Sturm
19 Mar 2018
REPORT
You guys are amazing. I mentiond a concern I had, but didn't expect such a quick response to correct this concern. I had to go back iin a few days later and I was impressed. You guys are so profess...
You guys are amazing. I mentiond a concern I had, but didn't expect such a quick response to correct this concern. I had to go back iin a few days later and I was impressed. You guys are so professional and in tuned with your clients. Thank you!
Kimberly Dygert
20 Feb 2018
REPORT
The whole staff cares about your pet as much as you do! They not only give great care to your pet, but they care about you too..... They take the time to discuss your options and why, we love it ther...
The whole staff cares about your pet as much as you do! They not only give great care to your pet, but they care about you too..... They take the time to discuss your options and why, we love it there and my pets (members of our family) love it there too. They are definitely pampered!
Lesley Kennedy
18 Feb 2018
REPORT
I have been a client of this practice for 25 years. Without a doubt, the most forward thinking vets in town. Very professionally run. I always feel like the vets there are working in partnership with ...
I have been a client of this practice for 25 years. Without a doubt, the most forward thinking vets in town. Very professionally run. I always feel like the vets there are working in partnership with us and take our concerns and preferences seriously. They offer a wide range of services, including acupuncture.
Kerrie Marquart
4 Feb 2018
REPORT
The Doctor and all staff are so caring and genuinely nice! They are very thorough and have good suggestions for taking care of your pets that you can do at home. I like that they e-mail reminders an...
The Doctor and all staff are so caring and genuinely nice! They are very thorough and have good suggestions for taking care of your pets that you can do at home. I like that they e-mail reminders and that I can schedule by e-mail as I am hearing impaired. Thank you Cayugs Vet Services ♥
suzanne hurst
21 Dec 2017
REPORT
This veterinary office is top of the line. I have been coming here for 4 years, and have not had a better experience anywhere else, ever! They are very loving to the animals, and respectful of the ani...
This veterinary office is top of the line. I have been coming here for 4 years, and have not had a better experience anywhere else, ever! They are very loving to the animals, and respectful of the animal and the owner. I can't say enough good things about the staff here. My pets enjoy going there and have never shown fear as they had a other offices.
Burtt S.
27 Jun 2017
REPORT
I took my dogs to Cayuga Veterinary Service for over 15 years and knew we were getting spoiled by the excellent service and care we received there. After moving 3 hours away I have tried several loca...
I took my dogs to Cayuga Veterinary Service for over 15 years and knew we were getting spoiled by the excellent service and care we received there. After moving 3 hours away I have tried several local vets for my current dog and have not found any services that even come close to that of Dr. Dale O. & the whole staff at CVS. So I have decided it is worth the drive to put my pets care in the best hands available. I will always be very grateful for all they have done for me & my pets there!
Mary Ann R.
5 May 2017
REPORT
I've been taking my dogs to Cayuga vet services since they both were pups. One is now 5 the other is 6. The staff is always courteous, and the service is wonderful. All seem to care very much about my...
I've been taking my dogs to Cayuga vet services since they both were pups. One is now 5 the other is 6. The staff is always courteous, and the service is wonderful. All seem to care very much about my babies, which in turn makes me comfortable. I do think they are a bit pricey though and when I was out of work they had no plan or alternative to aide in the up keep in care of my beloved dogs other than credit one...another bill while out of work is not what I needed, but my babies needed their shots!!! What do you do???Cayuga vet didn't seem to care what I did if I didn't have the money, though I've spent thousands there when I did??? Not even a suggestion? Great service as long as you can pay!!! And I do understand that!!
Greg Schramm
14 Mar 2017
REPORT
They are very knowledgeable veterinarians. Very friendly toward people's pets. Prices are right in line with other vets, even less than some. We've always been called back promptly when we have questi...
They are very knowledgeable veterinarians. Very friendly toward people's pets. Prices are right in line with other vets, even less than some. We've always been called back promptly when we have questions. I would recommend them.
Sam Basl
10 Jan 2017
REPORT
Moved my animals over to these guys after my previous vet retired. Staff and vets all come across and knowledgeable and understanding animal lovers.
Errol Flynn
7 Jan 2017
REPORT
Wishing all of you the Best of the New Year to come. .I,ll always remember how compassionate everybody was for me and my Bengal Sam. His Spirit is so stong. Thanks. Errol Flynn
Todd Warner
3 Jan 2017
REPORT
Worst vet in auburn NY Cayuga veterinary services charge 400 for splint that fell off in 1 hour and now wants me to pay again to have it put back on
Geralyn Gallow
4 Nov 2016
REPORT
Wonderful, caring and compassionate staff. Making decisions about aging pets with health issues is never easy. With a supportive and caring staff my Goldens journey across the rainbow bridge was done ...
Wonderful, caring and compassionate staff. Making decisions about aging pets with health issues is never easy. With a supportive and caring staff my Goldens journey across the rainbow bridge was done in a very peaceful, humane manner. <3
Tony Loria
6 Oct 2016
REPORT
Great staff with knowledgeable and caring doctors. Our dog Tank has always been comfortable and more than happy to see all the techs; even after months and months of visits for several items and most ...
Great staff with knowledgeable and caring doctors. Our dog Tank has always been comfortable and more than happy to see all the techs; even after months and months of visits for several items and most recently a flawless neutering procedure.
Katie
7 Sep 2016
REPORT
Family always brought our animals here for years and years!
John S.
18 Aug 2016
REPORT
Horrible service, horrible experience. Would NEVER EVER bring my animal there again, or recommend him to anybody else. Dr. Ottosen even went as far as to alter our pet's records after we left his off...
Horrible service, horrible experience. Would NEVER EVER bring my animal there again, or recommend him to anybody else. Dr. Ottosen even went as far as to alter our pet's records after we left his office (and had gotten a copy of the records when we left), very shady.
Marie O'Connor
27 Jul 2016
REPORT
I will never bring my pet here again, or recommend this place to anyone.
Ryan Z.
18 May 2016
REPORT
These ppl are scam artists. First Dr Megan is great this doesn't include her. I called Sat at 9am they called me back told me to come in at 130. I got changed $90 for emergency even though I called ...
These ppl are scam artists. First Dr Megan is great this doesn't include her. I called Sat at 9am they called me back told me to come in at 130. I got changed $90 for emergency even though I called to make sure I could come in. They made the time not me. Their reason was that they don't take ppl after 130 on Sat. If that's true why did they tell me to come in. My dog could have waited. Also it says they are open until 2. Record your conversations with them so they can't go back on what they tell you. Also they wouldn't let me challenge the charge they told me I couldn't leave until I paid. When I did call the challenge they wouldn't let me talk to the right person I had to explain my side and they passed on the message.
Patti Lynne
8 May 2016
REPORT
They are very caring about their furry patients. They take the time to explain procedures in layman's terms and address our concerns quickly. We wouldn't take our animals anywhere else!
Joe Kahler
10 Dec 2015
REPORT
Nice people. Clean, looks to be up to date. Concerns before exam were addressed clearly and completely. Vet asked "the usual" and a few new questions. Hours are EXCELLENT.... who is open 8am til 8pm ?...
Nice people. Clean, looks to be up to date. Concerns before exam were addressed clearly and completely. Vet asked "the usual" and a few new questions. Hours are EXCELLENT.... who is open 8am til 8pm ? ? (I was there at 10 AM but wow, nice for the typical daytime worker) Estimate given for potential "tooth removal" from pet... who gives a printed estimate of "low to high" prices? I did have to wait a bit @ appointment time, but <10 minutes.... I'll be back.
Sara Kallman Tharp
19 Aug 2015
REPORT
We are from Florida and my beagle, Cooper had a cyst/mole on his eyelid that he scratched so much that it started to bleed. He also gave himself a black eye from the scratching. They worked us in, sch...
We are from Florida and my beagle, Cooper had a cyst/mole on his eyelid that he scratched so much that it started to bleed. He also gave himself a black eye from the scratching. They worked us in, scheduled surgery to remove and he was ready within 2 hours. Doctor Ottosen even called me as soon as Cooper was awake because he knew I was so nervous. Thank you again to you and all of your staff for being so helpful to us this morning.
Paul Brennan
13 Aug 2015
REPORT
Exceptional care. My only complaint is that waiting times can sometimes be long cm even with an appointment. Also, a little pricey, bit still the only place I trust
Darynn Kaine VanWie
2 Nov 2013
REPORT
This clinic was amazing, my dog was sick and no clinic would take him that day because he would need surgery, they took him in found that he had cancer( that a previous vet had missed even though it w...
This clinic was amazing, my dog was sick and no clinic would take him that day because he would need surgery, they took him in found that he had cancer( that a previous vet had missed even though it was clear in x-rays and though his blood work) he had to be put down that day but the vet and techs were extremely professional and caring toward me which I rarely got from the past vet that I have had. I will be coming back here for future pet care.
A Google User
5 Oct 2011
REPORT
I have been using CVS for twenty one years and words cannot express how much I value Dr. Dale and his staff. They are professional, courteous and very fair with their prices. You wont regret bringing ...
I have been using CVS for twenty one years and words cannot express how much I value Dr. Dale and his staff. They are professional, courteous and very fair with their prices. You wont regret bringing your pet here. John & Brenda
John L.
4 Oct 2011
REPORT
I have been using CVS for twenty one years and words cannot express how much I value Dr. Dale and his staff. They are professional, courteous and very fair with their prices. You won't regret bringing...
I have been using CVS for twenty one years and words cannot express how much I value Dr. Dale and his staff. They are professional, courteous and very fair with their prices. You won't regret bringing your pet here.
Book an Appointment
Online booking unavailable
Please call
(315) 253-7871
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-14:00PM
Popular Hours
Closed on Sunday
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Cayuga Veterinary Services
Auburn, New York
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-14:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Jessica C.
31 Jul 2022
If I coIfuld give Cayuga Veterinary Clinic zero stars I would! Over the past 5 years I have taken several animals and spent well over a $1000 in services at your clinic. In July of 2022 my husband cal...
If I coIfuld give Cayuga Veterinary Clinic zero stars I would! Over the past 5 years I have taken several animals and spent well over a $1000 in services at your clinic. In July of 2022 my husband called in regards to an elderly cat that was a patient of Cayuga Veterinary. The cat had gone downhill quickly and needed to be euthanized. He was told that they were booking appointments 3 weeks out and would not be able to get him in sooner. I was completely shocked by this and thought there must have been some kind of miscommunication. So, I called back myself. I explained the cat was a patient of theirs, she was suffering and needed to be euthanized. I was told that they would not be able make an appointment for me today. I explained I just want to end her suffereing and we did not need to stay in the room with her if that would make a difference. I was again told they could not help me and I would need to take her somewhere else. Where is the compassion? How can a clinic that is supposed to help animals turn them away? Especially if they are a client of yours! Im disgusted and you should be ashamed!
Lisa S.
31 Jan 2019
Dr Echols is kind but doesn't explain why your animal should get specific care. She just recommends specific procedures. I didn't find out until after my cat had to be out to sleep that he had stoma...
Dr Echols is kind but doesn't explain why your animal should get specific care. She just recommends specific procedures. I didn't find out until after my cat had to be out to sleep that he had stomach cancer. All of his tests had focused on kidney care for his renal disease. This has made my grieving so much worse.On my last visit to Cayuga the older receptionist who never smiles said "I'll never know why my cat died."On the same evening a young vet assistant was crying as she cleaned the office.Extremely unprofessional service with terrible communication.
Kracken103
11 Jan 2019
In my experience the owner isn't very ethical. He would do surgery on pets that his staff were not comfortable anesthetizing, and the outcomes weren't always good.
Mary L.
20 Dec 2018
Dr Megan is absolutely wonderful. I completely trust her with all my pets. She was very compassionate when it came to end of life care for my moms 22 year old kitty Deedee. Also Dr Tsarna was so wonde...
Dr Megan is absolutely wonderful. I completely trust her with all my pets. She was very compassionate when it came to end of life care for my moms 22 year old kitty Deedee. Also Dr Tsarna was so wonderful when my kitty Elvis developed an aneurysm suddenly early morning hours. I can't say enough great things about Cayuga Veterinary Services. I've been with this practice for approximately 10 years and will always come here for all my pets needs.
Reilly Lagerhausen
5 Jul 2018
Amazing place with great staff! We take all our aniamals there. :)
Tina Tomasso
24 Jun 2018
I love these people, from the vets to the vet techs to the front desk staff. They are great with the animals and will take all the time I need to explain what is going on and review all my options. I ...
I love these people, from the vets to the vet techs to the front desk staff. They are great with the animals and will take all the time I need to explain what is going on and review all my options. I value their opinions and their knowledge. I have taken my personal pets and well as some neighborhood cats and they treat all of them with the same importance.
Summer Oleniuk
2 Jun 2018
This vet refused to wait 1 day for payment and perform emergency surgery on my dying cat. She had been in labor over 24 hours and kittens were dead inside her. He said " ive gotten into trouble playin...
This vet refused to wait 1 day for payment and perform emergency surgery on my dying cat. She had been in labor over 24 hours and kittens were dead inside her. He said " ive gotten into trouble playing bank". MONEY WAS MORE IMPORTANT THAN SAVING THE LIFE OF AN ANIMAL....
He told us, after I dicing her again if she hadn't given birth by the next morning to bring her. She hadn't, so we called. The receptionist REFUSED to call him, as he instructed. Said he was booked, and would not perform surgery on our cat. He lied, she covered for him and my cat died. A long , drawn out painful deaths i already left a review, and someone had even commented, but somehow these sleeve bags had it removed. God forbid a loved pet needs immedietly help and you don't have all the cash on hand...dont waist your time coming here. These people need to get a job, down the road at the mall...no business claiming they care for animals. It's MONEY thats top priority. I'll also add...that the next day..my cat was brought to another vet, WHO WAS PAID OVER 1000 IN FULL...but it was too late.
Jenny Jedik
25 May 2018
I took my new (to me) doggo there for a checkup and some vaccinations. Also as a first time dog owner, I had a lot of questions, which were all answered well. They took their time with both me and my ...
I took my new (to me) doggo there for a checkup and some vaccinations. Also as a first time dog owner, I had a lot of questions, which were all answered well. They took their time with both me and my furry friend and you can tell they all love animals. All the staff I encountered were great to deal with. I wouldn't take her anyplace else next time.
Patrick Sturm
19 Mar 2018
You guys are amazing. I mentiond a concern I had, but didn't expect such a quick response to correct this concern. I had to go back iin a few days later and I was impressed. You guys are so profess...
You guys are amazing. I mentiond a concern I had, but didn't expect such a quick response to correct this concern. I had to go back iin a few days later and I was impressed. You guys are so professional and in tuned with your clients. Thank you!
Kimberly Dygert
20 Feb 2018
The whole staff cares about your pet as much as you do! They not only give great care to your pet, but they care about you too..... They take the time to discuss your options and why, we love it ther...
The whole staff cares about your pet as much as you do! They not only give great care to your pet, but they care about you too..... They take the time to discuss your options and why, we love it there and my pets (members of our family) love it there too. They are definitely pampered!
Lesley Kennedy
18 Feb 2018
I have been a client of this practice for 25 years. Without a doubt, the most forward thinking vets in town. Very professionally run. I always feel like the vets there are working in partnership with ...
I have been a client of this practice for 25 years. Without a doubt, the most forward thinking vets in town. Very professionally run. I always feel like the vets there are working in partnership with us and take our concerns and preferences seriously. They offer a wide range of services, including acupuncture.
Kerrie Marquart
4 Feb 2018
The Doctor and all staff are so caring and genuinely nice! They are very thorough and have good suggestions for taking care of your pets that you can do at home. I like that they e-mail reminders an...
The Doctor and all staff are so caring and genuinely nice! They are very thorough and have good suggestions for taking care of your pets that you can do at home. I like that they e-mail reminders and that I can schedule by e-mail as I am hearing impaired. Thank you Cayugs Vet Services ♥
suzanne hurst
21 Dec 2017
This veterinary office is top of the line. I have been coming here for 4 years, and have not had a better experience anywhere else, ever! They are very loving to the animals, and respectful of the ani...
This veterinary office is top of the line. I have been coming here for 4 years, and have not had a better experience anywhere else, ever! They are very loving to the animals, and respectful of the animal and the owner. I can't say enough good things about the staff here. My pets enjoy going there and have never shown fear as they had a other offices.
Burtt S.
27 Jun 2017
I took my dogs to Cayuga Veterinary Service for over 15 years and knew we were getting spoiled by the excellent service and care we received there. After moving 3 hours away I have tried several loca...
I took my dogs to Cayuga Veterinary Service for over 15 years and knew we were getting spoiled by the excellent service and care we received there. After moving 3 hours away I have tried several local vets for my current dog and have not found any services that even come close to that of Dr. Dale O. & the whole staff at CVS. So I have decided it is worth the drive to put my pets care in the best hands available. I will always be very grateful for all they have done for me & my pets there!
Mary Ann R.
5 May 2017
I've been taking my dogs to Cayuga vet services since they both were pups. One is now 5 the other is 6. The staff is always courteous, and the service is wonderful. All seem to care very much about my...
I've been taking my dogs to Cayuga vet services since they both were pups. One is now 5 the other is 6. The staff is always courteous, and the service is wonderful. All seem to care very much about my babies, which in turn makes me comfortable. I do think they are a bit pricey though and when I was out of work they had no plan or alternative to aide in the up keep in care of my beloved dogs other than credit one...another bill while out of work is not what I needed, but my babies needed their shots!!! What do you do???Cayuga vet didn't seem to care what I did if I didn't have the money, though I've spent thousands there when I did??? Not even a suggestion? Great service as long as you can pay!!! And I do understand that!!
Greg Schramm
14 Mar 2017
They are very knowledgeable veterinarians. Very friendly toward people's pets. Prices are right in line with other vets, even less than some. We've always been called back promptly when we have questi...
They are very knowledgeable veterinarians. Very friendly toward people's pets. Prices are right in line with other vets, even less than some. We've always been called back promptly when we have questions. I would recommend them.
Sam Basl
10 Jan 2017
Moved my animals over to these guys after my previous vet retired. Staff and vets all come across and knowledgeable and understanding animal lovers.
Errol Flynn
7 Jan 2017
Wishing all of you the Best of the New Year to come. .I,ll always remember how compassionate everybody was for me and my Bengal Sam. His Spirit is so stong. Thanks. Errol Flynn
Todd Warner
3 Jan 2017
Worst vet in auburn NY Cayuga veterinary services charge 400 for splint that fell off in 1 hour and now wants me to pay again to have it put back on
Geralyn Gallow
4 Nov 2016
Wonderful, caring and compassionate staff. Making decisions about aging pets with health issues is never easy. With a supportive and caring staff my Goldens journey across the rainbow bridge was done ...
Wonderful, caring and compassionate staff. Making decisions about aging pets with health issues is never easy. With a supportive and caring staff my Goldens journey across the rainbow bridge was done in a very peaceful, humane manner. <3
Tony Loria
6 Oct 2016
Great staff with knowledgeable and caring doctors. Our dog Tank has always been comfortable and more than happy to see all the techs; even after months and months of visits for several items and most ...
Great staff with knowledgeable and caring doctors. Our dog Tank has always been comfortable and more than happy to see all the techs; even after months and months of visits for several items and most recently a flawless neutering procedure.
Katie
7 Sep 2016
Family always brought our animals here for years and years!
John S.
18 Aug 2016
Horrible service, horrible experience. Would NEVER EVER bring my animal there again, or recommend him to anybody else. Dr. Ottosen even went as far as to alter our pet's records after we left his off...
Horrible service, horrible experience. Would NEVER EVER bring my animal there again, or recommend him to anybody else. Dr. Ottosen even went as far as to alter our pet's records after we left his office (and had gotten a copy of the records when we left), very shady.
Marie O'Connor
27 Jul 2016
I will never bring my pet here again, or recommend this place to anyone.
Ryan Z.
18 May 2016
These ppl are scam artists. First Dr Megan is great this doesn't include her. I called Sat at 9am they called me back told me to come in at 130. I got changed $90 for emergency even though I called ...
These ppl are scam artists. First Dr Megan is great this doesn't include her. I called Sat at 9am they called me back told me to come in at 130. I got changed $90 for emergency even though I called to make sure I could come in. They made the time not me. Their reason was that they don't take ppl after 130 on Sat. If that's true why did they tell me to come in. My dog could have waited. Also it says they are open until 2. Record your conversations with them so they can't go back on what they tell you. Also they wouldn't let me challenge the charge they told me I couldn't leave until I paid. When I did call the challenge they wouldn't let me talk to the right person I had to explain my side and they passed on the message.
Patti Lynne
8 May 2016
They are very caring about their furry patients. They take the time to explain procedures in layman's terms and address our concerns quickly. We wouldn't take our animals anywhere else!
Joe Kahler
10 Dec 2015
Nice people. Clean, looks to be up to date. Concerns before exam were addressed clearly and completely. Vet asked "the usual" and a few new questions. Hours are EXCELLENT.... who is open 8am til 8pm ?...
Nice people. Clean, looks to be up to date. Concerns before exam were addressed clearly and completely. Vet asked "the usual" and a few new questions. Hours are EXCELLENT.... who is open 8am til 8pm ? ? (I was there at 10 AM but wow, nice for the typical daytime worker) Estimate given for potential "tooth removal" from pet... who gives a printed estimate of "low to high" prices? I did have to wait a bit @ appointment time, but <10 minutes.... I'll be back.
Sara Kallman Tharp
19 Aug 2015
We are from Florida and my beagle, Cooper had a cyst/mole on his eyelid that he scratched so much that it started to bleed. He also gave himself a black eye from the scratching. They worked us in, sch...
We are from Florida and my beagle, Cooper had a cyst/mole on his eyelid that he scratched so much that it started to bleed. He also gave himself a black eye from the scratching. They worked us in, scheduled surgery to remove and he was ready within 2 hours. Doctor Ottosen even called me as soon as Cooper was awake because he knew I was so nervous. Thank you again to you and all of your staff for being so helpful to us this morning.
Paul Brennan
13 Aug 2015
Exceptional care. My only complaint is that waiting times can sometimes be long cm even with an appointment. Also, a little pricey, bit still the only place I trust
Darynn Kaine VanWie
2 Nov 2013
This clinic was amazing, my dog was sick and no clinic would take him that day because he would need surgery, they took him in found that he had cancer( that a previous vet had missed even though it w...
This clinic was amazing, my dog was sick and no clinic would take him that day because he would need surgery, they took him in found that he had cancer( that a previous vet had missed even though it was clear in x-rays and though his blood work) he had to be put down that day but the vet and techs were extremely professional and caring toward me which I rarely got from the past vet that I have had. I will be coming back here for future pet care.
A Google User
5 Oct 2011
I have been using CVS for twenty one years and words cannot express how much I value Dr. Dale and his staff. They are professional, courteous and very fair with their prices. You wont regret bringing ...
I have been using CVS for twenty one years and words cannot express how much I value Dr. Dale and his staff. They are professional, courteous and very fair with their prices. You wont regret bringing your pet here. John & Brenda
John L.
4 Oct 2011
I have been using CVS for twenty one years and words cannot express how much I value Dr. Dale and his staff. They are professional, courteous and very fair with their prices. You won't regret bringing...
I have been using CVS for twenty one years and words cannot express how much I value Dr. Dale and his staff. They are professional, courteous and very fair with their prices. You won't regret bringing your pet here.
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