Owning an animal rescue, we needed to seek out an affordable option for spaying and neutering bunnies as well as having dental procedures done on dogs. Dr Marvin and the staff at Avon have provided excellent care to many of our rescue animals at an affordable price. We love this hospital and highly recommend them to everyone we know. Read Less

This was my dog's first visit to the Avon Animal Hospital and I could not be more pleased! From the ease of making an appointment to the friendly and attentive staff, this crew is top notch! I was quite appreciative of the time that Dr. Martin made to listen and answer all of my questions. No rush to get us in and out. Great communications to confirm appointments; excellent care; A+++ customer service; highly recommend. Read Less

We have been taking our dogs to Avon Animal Hospital for over 20 years. The quality of the care is excellent. Dr. Marvin is not only a highly skilled vet, she is also kind and compassionate. The staff is amazing. We highly recommend them to anyone in need of skilled veterinary services. Read Less

Everyone is awesome at Avon Animal Hospital. The compassion and care shown and given are beyond description. They have taken care of all our pets and have been there when we’ve had to say good bye to our furry family member. Just recently, our newest cat had a very bad health scare and the resident cat, Bo, provided blood for a transfusion. Our cat is now doing well and running around as he should. Thank you isn’t enough!!!! Read Less

Amazing set of ladies always focused on your loved ones' needs. Never pushy and driven to find the best course of action. They love your pets here almost as much as you. Once in the door, you're family. Read Less

Absolutely amazing! I was immediately helped the moment I walked in and all the staff was super friendly and happy to meet my birds. I had been having trouble finding a local vet that would be able to clip my birds nails and wasn't booked two weeks in advance. My birds took the whole experience very well!Read Less

We took a kitty we had been caring for there via avon humane society. They offered to help fix her and vet her for free since we were keeping her safe and cared for. She had been living in the elements she was being horribly mistreated by her owners behind us. The vet called us a few hours after drop off to tell us she would be not only be adoptable but the vet herself was taking her home she fell in love with her. They are great and amazing people. Read Less

After using Avon for 40 years, I leave with one more bitter experience after being yelled at because of arriving later than the Vet would have liked to put my Thor down. Wayne Warrnier is a competent diagnostician. His bedside manner is nothing short of cruel. If not for his skill I would have left years ago. I wish Dr. Marvin all the luck in the world. The staff otherwise is wonderful. Read Less

Staff and technicians treat customers with respect and fast friendly service. The Dr.'s know their trade and are very conscientious with the treatment of the animals in their care. Wish I was close enough to the Avon Pet Hospital to use it as my primary vet . Read Less

Our pet family have been treated at Avon Animal Hospital for many years. I am able to get an appointment with no problem, and love the staff. I highly recommend them to anyone needing veterinary services. Read Less

My husband and I have boarded both of our dogs at the hospital for short trips that totaled 6 or 7 visits this year. This past visit, we were extremely disappointed with how a situation with our dog was handled. Upon picking up the dogs, Doris, the receptionist at the desk, immediately started to tell us that our Lab mix almost bit someone last time, but actually succeeded in biting a someone this time ("a kid" as she said, who is a kennel attendant that is not a kid). Immediately, my husband and I were upset she would do this as she is the sweetest dog to anyone she meets, we have four young kids who are around her, and we have never had any issues with her biting or being aggressive. However, we also understood that dogs can be different when their owners are not around, but didn't understand why she would just start this behavior now. We were obviously concerned and asked her if the attendant was okay and how bad the bite was, but she wouldn't give us any details. Instead, she was quick to tell us it was under their liability so we weren't responsible, but our dog could no longer be boarded there. She continued to tell us that our dog growled when an attendant would come to the cage or while being put back into the cage after she was taken outside by leash (because they are not equipped with a facility that opens a door out into a run for when they need to get exercise or relieve themselves). When we asked for her shot records so we could take her to a more suitable boarding facility, there was a banner on the shot history that read, "Too Dangerous to Board' in bold letters across the middle of the sheet. We were surprised at this because there was no documentation on her past behavior or the bite incident and animal control was not called to our knowledge. It wasn't until we got home that we saw this on the paperwork. When Dr. Marvin called us back, she told us that our dog did not in fact bite anyone, but she came close to doing it and our dog was getting more and more aggressive every time we brought her there. This upset us even more because they never told us about this behavior at all. If we had known, we would have worked with them to find a solution for her anxiety and cage aggression or we would have stopped bringing her there to board. Dr. Marvin explained that we still couldn't board her there and that the hospital has a policy around this kind of behavior to protect her staff; we completely understood this. She did offer to take the 'Too Dangerous to Board" alert off the shot record, but when I went into pick up the new paperwork, Doris referred to my dog as "the one who tried to eat one of us last week" and how biters couldn't be boarded there cause they are too dangerous, even though it was already established that she lied and our dog did not bite anyone. Dr. Marvin and another employee were standing right there and said nothing upon hearing this. I am not one for confrontation so I ignored her and waited patiently as Dr. Marvin looked for the new paperwork so I could leave. The staff was wonderful at boarding the dogs within a day or two's notice and getting one of them in quickly for an emergency and customer service had been courteous up until this point, however, we will not be taking our dogs to board there again because: 1. No one documented or notified us of any aggressive behaviors during past boarding visits and they falsely labeled our dog a 'dangerous dog'. 2. We found a facility that is better equipped to care for our dogs and understands when a dog shows anxiety over being put in a cage it doesn't mean they should be labeled a dangerous dog. 3. Doris's poor customer service skills around this situation that included unnecessary comments about our dog being a biter and lying about her biting one of the attendants, when she didn't. THIS WAS ADDRESSED ON THE PHONE WITH DR. MARVIN and neither she nor Doris apologized or took responsibility for her lying to us. DORIS worded it exactly the way she wanted to and no one seemed to have a problem with her lying or talking to a customer that way. Read Less

Such a great place! The vet was so kind and knowledgeable with my cat and treated her as if she were her own! The support staff was amazing and helpful. I felt completely comfortable here, and my Ruby did too. I will be transferring all of my pets here. Read Less

Such a great place! The vet was so kind and knowledgeable with my cat and treated her as if she were her own! The support staff was amazing and helpful. I felt completely comfortable here, and my Ruby did too. I will be transferring all of my pets here. Read Less

Very clean and inviting animal hospital. Staff is all welcoming, friendly and very good at thier jobs, it is obvious they love what they do. The staff also demonstrates great teamwork and provide wonderful care for my pets Read Less

Since 1993, my family has relied on the caring staff at Avon Animal Hospital to care for our pets. It's easy to get an appointment quickly, and even just a phone call for advice is answered with good information and a call-back if needed. The staff make it a comfortable, homey, friendly place that combines professional veterinary knowledge with a genuine affection for animals. Their attention to end-of-life care and compassion for our animal companions extends to the families, too. I'm so glad we've entrusted our pets' health to them. The 1-star reviewer on here is clearly a poor communicator. Every call is attended to professionally and promptly. Read Less

We brought our beagle in with an emergency recently while the entire staff was on lunch. They stopped everything they were doing to take care of him. Sadly, there was nothing that could be done to save him. The staff were more than kind, patient and compassionate with us, giving us all the time we needed to make the decision to let him go and allowing us as much time as we needed with him afterwards. I would not hesitate to recommend them. Read Less

A great visit with my pets. All my animals love going here. Dr. Marvin, Dr. Warriner, and their staff are honest and answer your questions. They don't rush through the appointments like we aren't important or push unnecessary tests and procedures. Read Less

Avon Animal Hospital has the most caring staff from the Doctors to the kennel attendants. I can't forget my favorite receptionist Doris. Over the last 16 years they have cared for 4 dogs and 2 cats and I couldn't be happier with them. They are all so compassionate, be it routine or sad visits, especially the last visits before we send our babies over the Rainbow Bridge. I would recommend them to anyone in a heartbeat! I am a happy lifetime client. Thank you for all you do <3 Read Less

Avon Animal Hospital is by far the best place for love and care of your furry family members. Not only do they take care of your pets, they are wonderful to us crazy humans. When my cat Stella died, I was crushed. Everyone there helped me to get through it. Now I have been blessed with beautiful Luna and we are reunited with Avon Animal Hospital. I could gush forever. :-) Read Less

Not sure how long I've been going to Avon Animal Hospital. Doris, can you help me out? At least since the 90's. Doc Warriner has done some amazing surgeries for my furkids. The staff is friendly and knowledgeable. If it weren't for Avon Animal Hospital, I would not have such a happy crew of now geriatric pets! Thank you for all you do. I cannot say enough good things about this practice! Read Less

I have trusted Avon Animal Hospital for years! I wouldn't take my animals anywhere else. I have converted several friends from other offices where they were just a name... not personal at all. Not so at Avon Animal Hospital... Dr. Warner calls you at home after your animal has left his facility to check up on things! Love the staff!!! My Dog is in for surgery as we speak and I've been told we will be discussing payment plans!! Bittersweet but the place to go nevertheless. Read Less

When our puppy needed surgery for a Hair ball, yes, a hair ball on a Saturday afternoon, Dr. Warriner stayed with him until he was out of danger, to the point of missing his anniversary. Thank you for your dedication and caring. Read Less

The whole staff here is great! Last Friday afternoon my pet had an emergency situation and they had me bring him in. During examination it was determined that he needed surgery and right away. I am sure this was the last thing they planned to do late on a Friday but they did! The receptionist was already late for a personal appointment but she stayed to assist the Dr. with the surgery. During his recovery over the weekend they allowed me to come in and visit with him while they were there tending to the animals that were there over night. They even allowed me in there twice on Sunday!. My pet is recovering great and owes his life to the whole staff there. I truly am grateful they are in our community! Thanks again! Read Less

Went to many different animal hospitals and this is by far the most amazing one! The staff are exceptionally nice, considerate of your pets and you, and love your pets as much as you. I have had a unexpected major surgery with my dog and they allowed payment plans so i could afford it. I also board my dog there and he is always exited to go in. They spoil him rotten and he loves all the attention he gets. I would recommend this animal hospital to anyone with any breed or type of animal. Read Less

The staff was not very considerate of my pet or myself, which led me to believe they really are not concerned for the well-being of their patients. I brought my dog in to get checked because he was not acting himself. After leaving me in the exam room for 40 minutes the doctor came in, acted very disinterested and inconsiderate of both my dog and myself, rushed through the exam in less than 4 minutes and wrote out a very expensive prescription that didn't seem to have anything to do with her symptoms. For some reason I trusted them and gave him the medicine, resulting in him vomiting, lethargic and not eating or drinking for days. I brought him in again to find out what was going on, and AGAIN they didn't seem to care at ALL about my dog or the fact that they probably misdiagnosed. He was given injections for nausea and dehydration. I was told to feed him rice and chicken for 3 days, then to continue the prescription. After spending over $300 and getting absolutely nowhere, I took my pet elsewhere and the doctor was appalled at what I told her. She instructed me to stop the medication immediately and began the CORRECT treatment. He's slowly getting better but apparently a 1972 diploma at Avon Animal Hospital results in scheduling pointless appointments for the sake of billing you to the poorhouse. If you decide to take your animal there, good luck and get ready to spend with no solid answers.Read Less