Dr Nathans Veterinary Clinic

I went to this vet clinic on recommendation of a friend who had taken her family animals here for years. Nathan's "jokes" were crass and he was touchy-feely which was very unprofessional, seeing as we weren't close friends, let alone acquaintances at that point. He started the appointment by sharing how knowledgeable he was by talking for a long, long time about tangentially related things, while my cat sat and grew more and more anxious. He recommended possibly putting my cat down and suggested that he could have feline AIDS. He said all this before examining him at all. This was in contrast to the other vet I had seen who suggested he might have allergies. We then got around to giving him the steroid shot. Nathan wanted me to hold my own cat while he gave the shot, as opposed to his wife, who is a vet herself but only seems to man the phones and cash register. I held him down, despite telling Nathan how upset my cat was and how vicious he could be when getting stuck with needles. My cat, predictably, tried to escape, scratching my hand to pieces. I have a picture somewhere I'll upload later if I remember, but suffice it to say, I actually needed gauze and an hour of pressure to stop the bleeding once I got home. After I was scratched, Nathan's wife directed me to the back to clean out the wound. Their sink (inside the vet office) was full of dirty tea cups and plates. They gave me some blue looking solution to wash with and paper towel, because apparently they didn't have bandaids. I then had to coax my cat back into his cage as he was inconsolable and enraged. Nathan and his wife waited outside the exam room while I tried to calm him down. Eventually I got him in and went to the checkout area. There, Nathan stood with his eyes cast downward, trying not to make eye contact. His wife, however, gladly took my credit card and charged me the full price (which was substantially more than the vet I normally use) and didn't offer up any apology. I drove home with my hand covered in paper towel, trying to keep the blood from getting all over the steering wheel. I would strongly suggest you find a different vet. I know options can be limited in rural areas, but there is a great, professional vet clinic in Geneseo, and plenty of others if you're willing to drive to Irondequoit or Pittsford. You really shouldn't skimp on your pet's health or take the advice of someone whose first instinct is to euthanize your animal. Read Less

I've been coming here with my animals the past few years since the main vet office in Avon is absolutely terrible and charges you ten times over. I started going to doctor Nathans office when no other vet office would see my dog because he had  aggressive issues when meeting new people for the first time. Between his anxiety and separation issues doctor nathan took care of him like a champ. Even after we got him fixed he loved seeing doctor Nathan and his wife at the office. Usually if I said time to go to the vet my dog would hide but after switching vets he loved to hop in the car and go. I currently take my other two dogs and cats there as well. Doctor Nathan and his wife are extremely friendly and you can tell they love actually helping animals instead of making a fast buck. When my one dog passed away even dealing with setting up the appointment to get him cream mated they were wonderful and supportive and tried to handle it as much as possible because I couldn't stop crying to tell them everything. When I arrived they had tissues and blanket waiting to wrap my boy in to take him away. I highly recommend these people to watch over your animals they would be in the best vet care you could ever imagine. The office is always clean and neat. I even love how they have two different doors, one for cats one for dogs. (so there isn't any fighting or chasing while you wait  lol) once again I cant say it enough on how much love and respect I have for these people. Read Less

Dr Nathan saved my dog's life. I inherited two intact cavaliers through a grooming client of mine. One was 8 (Callie) and the other, her son, was 5 (Bear). When I got Bear neutered here, the surgery went great! Callie was ending her heat cycle when I got her and had to wait to get her spayed. I missed our opportunity to spay her and her next heat (my first time ever dealing with a female in heat) was gruesome. Dr Nathan took her in promptly (during a crazy snow storm) and gave us fever reducers and antibiotics in addtion to taking her blood work. The results came quickly the next day, despite the awful weather. He got back to me quickly and she was rushed in for an Emergency Spay because he'd diagnosed her with Pyometra, a life-threatening uterine infection. He called me 4 (long) hours later to tell me she made it through surgery. He really seems to care about animals and I'm grateful for his care. They even waived our emergency charge because we came in after hours. Thank god for Dr. Nathan! :) Read Less

We have been unable to take out cat to a vet because of her anti socal behavior. Other veterans refuse to treat her. We told dr Nathan ahead of time. He was ready for us. He had a pair of "welding gloves ". He got everything we needed and treated Missy with great care. Only regret is we didn't find them 5 years ago. Read Less

The Main Point: Dr Nathan is a wonderful, compassionate vet. His office is always very clean, with a separate entrance for dogs and cats to help keep their stress level down. He knows how to maintain control of the animals without being rough. We also very much appreciate his sense of humor (especially when our nervous cat had diarrhea in her carrier and was nasty when he got her out of it). We recommend him to everyone. Our Personal Experience: We actually found his practice when we were in a panic. Our male cat had been bitten by another cat, and developed an abscess at the site of the bite. Every vet that I called in my area gave me a price quote of $300+ to drain and treat it, but when I called Dr Nathan he quoted me around $100, and explained that most vets charge through the roof just to get the profit. He scheduled me for the next day, and our cat was treated and recovered quickly. The charges stuck very closely to what he quoted me over the phone, no surprises. It's hard to find a vet who is in it for the animals and not the money, but Dr Nathan absolutely is. You can tell that he cares about the animals, and cares about the people who own them. Over the years, we brought our two cats in for a variety of services. From basic check-ups and vaccinations to respiratory infections and urinary problems, he is knowledgeable and reasonable with it all. Two years ago, our female cat got extremely sick. We called Dr Nathan at 9pm on a Sunday night (I'm pretty sure it woke him up), and explained our situation. He told us to come to the vet so he could look at her. There is an afterhours charge, but it is nowhere as steep as other vet practices. He treated her based on her symptoms, and she seemed much more comfortable when we got her home. Over the next few months, we were making weekly visits to Dr Nathan, as her health was fluctuating up and down. He tried a variety of treatments, all of which worked for the time being, but her immune system just kept knocking her down again. When he had exhausted all options, he referred us to a vet with a specialty in rare feline diseases. Even that vet did not have answers about what was wrong with her. It broke our hearts, but we determined that the kindest thing for the cat was to euthanize her. We did this at the specialist practice, and the next time we were at Dr Nathan's with our male cat, he asked about how our female cat was doing. We told her than she had to be euthanized, and he expressed his deep sorrow that she was never able to recover. It was not the fake, sorry-for-your-loss thing, it was a true, heartfelt sadness. I could go on and on about all the great experiences we have had with this vet practice. If you are a reasonable person who loves your pets as if they were your kids, Dr Nathan's vet practice is the place to go. Read Less

The Main Point: Dr Nathan is a wonderful, compassionate vet. His office is always very clean, with a separate entrance for dogs and cats to help keep their stress level down. He knows how to maintain control of the animals without being rough. We also very much appreciate his sense of humor (especially when our nervous cat had diarrhea in her carrier and was nasty when he got her out of it). We recommend him to everyone. Our Personal Experience: We actually found his practice when we were in a panic. Our male cat had been bitten by another cat, and developed an abscess at the site of the bite. Every vet that I called in my area gave me a price quote of $300+ to drain and treat it, but when I called Dr Nathan he quoted me around $100, and explained that most vets charge through the roof just to get the profit. He scheduled me for the next day, and our cat was treated and recovered quickly. The charges stuck very closely to what he quoted me over the phone, no surprises. It's hard to find a vet who is in it for the animals and not the money, but Dr Nathan absolutely is. You can tell that he cares about the animals, and cares about the people who own them. Over the years, we brought our two cats in for a variety of services. From basic check-ups and vaccinations to respiratory infections and urinary problems, he is knowledgeable and reasonable with it all. Two years ago, our female cat got extremely sick. We called Dr Nathan at 9pm on a Sunday night (I'm pretty sure it woke him up), and explained our situation. He told us to come to the vet so he could look at her. There is an afterhours charge, but it is nowhere as steep as other vet practices. He treated her based on her symptoms, and she seemed much more comfortable when we got her home. Over the next few months, we were making weekly visits to Dr Nathan, as her health was fluctuating up and down. He tried a variety of treatments, all of which worked for the time being, but her immune system just kept knocking her down again. When he had exhausted all options, he referred us to a vet with a specialty in rare feline diseases. Even that vet did not have answers about what was wrong with her. It broke our hearts, but we determined that the kindest thing for the cat was to euthanize her. We did this at the specialist practice, and the next time we were at Dr Nathan's with our male cat, he asked about how our female cat was doing. We told her than she had to be euthanized, and he expressed his deep sorrow that she was never able to recover. It was not the fake, sorry-for-your-loss thing, it was a true, heartfelt sadness. I could go on and on about all the great experiences we have had with this vet practice. If you are a reasonable person who loves your pets as if they were your kids, Dr Nathan's vet practice is the place to go. Read Less

Dr Nate is a wonderful empathetic vet! He loves animals and will not mar your dog with docking, clipping off any parts (aside from spaying/neutering!) He will not declaw which I find admirable! His prices are inline, if not cheaper than alot of vets around. Give his practice a shot and see if you don't agree. On another note, yyou might just have fun with his accent. His wife, Becky, is the most wonderful lady to talk with! Read Less

I had a beautiful 3 year old male Himalayan cat. He has symptoms of a urinary track infection. I called Dr. Nathan and he said to bring him right in, which I did. He treated him and gave me some meds to give him and sent me home minus $200.00. Ten days later, my cat had the same symptoms. It was a Friday evening when we noticed and called Dr. Nathan right away. He proceeded to scold me for not noticing sooner and having to bring him after hours. He had to remove the block and keep him over the weekend. I picked up my cat Monday morning having to pay $400.00 for the treatment. Now yesterday, (Wednesday) 14 days later my cat again had the same symptoms. We again called the vet and he didn't even remember who we were or my cat. After explaining the whole thing to him, he finally remembered and told us that he couldn't see our cat until Friday at the earliest. Knowing full well that this was an emergency. We decided that our cat was still urinating, so we were going the next day to take him to another vet. We got up in the am and our cat was very sick. Had a huge lump on the left side of his abdomen and was leaking blood. We took him right to Dr. Nathan and he wouldn't even look at him. He knew we couldn't afford to have the treatment and test done so we had to have him put to sleep. HE NEVER EVEN LOOKED AT HIM TO SEE IF THERE WAS SOMETHING THAT COULD BE DONE! Just got the shot and put him down. I WILL NEVER GO TO DR. NATHAN AGAIN! To me, this doesn't seem like he even cared about my cat. The very first time I took him in, he told me " some people just have their cats put to sleep when this happens." I thought people got into this field for the love of animals. I guess I was wrong. It's the all mighty dollar! - Mary & Craig Read Less