Can't say enough about Dr Desiree and her staff. We rescued a stray with a mangled foot, after 14 days of care under the Haven Jack was able to keep his foot...and he has been living a very comfortable life since with us. We are so thankful to have him in our lives. Read Less

Dr T is absolutely nothing but a wonderful woman. I have been a client for 14 yrs. Our previous dog was a rott/husky,and was 5 years diabetic. Needless to say... we were frequently there. Dr T and the staff always were more than accommodating and professional. Not to mention affordable. Our current dog is a very excitable bully mix... who had nail surgery yesterday... and they handled her issues with ease and she came home much happier. There is no other vet in the area that cares as much as she does... and I'm lucky to be a client...!! Read Less

Dr Desiree has been my vet for 15+ years.....she is wonderful, compassionate and absolutely available! Daily afternoon walk-ins are a godsend. I rescue abused/abandoned cats&kittens.....her reasonable rates has allowed me to care for multiple animals. (I always call first and the great staff gives me a "heads up" on what the waiting room looks like...a good idea). There have been brief periods where the dr hasn't taken on new clients...but that is just a testament to the quality of care she offers. Read Less

We have been bringing our pets to the Haven Animal Hospital, in Malta, NY for over 15 years. We have found Dr. Desiree and her staff to be friendly, compassionate healers. Rene has been extremely compassionate when our border collie Gracee had to be put down. This was a very emotional time for my wife Linda and myself and Desiree was there for not only Gracee, but us as well. I can honestly say that your furry family members will not receive better treatment anywhere else. They get an emphatic two paws up rating from our dogs Dusty and Simon. Read Less

After phoning in to see if they would take walk-ins, I was told they did, and driving over, I was greeted with....we are not taking any new clients at this time. I found that to be incredibly unprofessional. They simply told me to go to the vet clinic down the street....Wow Read Less

This is the absolute best Vet in the area!  When my 17 year old daughters yorkie was very ill, and had to be put down the vet was so compassionate and caring.  I will forever be grateful to them for making such a difficult time a little easier for my daughter. Not to mention how fair and trusting they are in caring for all of our animals! Read Less

Dr. Desiree is wonderful! She is a consummate professional with compassion and genuine love for animals. She has been our vet since 1996 and has given excellent care to our 3 dogs and 2 cats. We are very grateful to her and her staff for all they have done for our family! :) Read Less

Haven and Dr. Desiree have been my vet for years. She truly is in this business for the right reasons. She makes having an animal affordable. She has never let me down. When other vets would have operated and done xrays and a lot of expensive tests she used her wisdom and experience and told me how to heal my dog. It worked. Multiple times with multiple dogs through the years. I highly recommend Dr. Thiebeault.Read Less

We've been taking our dogs to the Haven for over 25 years and highly recommend them. The staff has always been attentive and friendly.  The vet has always been professional,  informative, and caring about our pets. She was also very compassionate during their end of life. Read Less

I have had pets in my family all my life and on many occassion had them to in the vet's office for various things. I have never met a vet like Dr. Desiree Thibeault. She has a true love for animals and cares for each one as if they were her own. Dr. Desiree also understands that a pet is part of the family and she takes time to explain what is happening to your pet and how you can make life easier on your pet while it ill or injured. Dr. Desiree is not in practice for the almighty dollar like some vets are, she is in practice to help animals! Her fees are more than fair and has a variety of pet care products available that are affordable. There are cages in the front office with cats that need homes that otherwise would not have had a chance. Each have been well cared for and healthy. I can not say enough good about Dr. Desiree except that if you ever need a vet this lady should be your choice. Hats off to you Dr. Desiree Thineault and Thank you from Kegan (kitten) and her family. Read Less