The State Street Animal Hospital is a full service veterinary care facility in Batavia, NY. Newly built, we opened in 1994. Our hospital offers comprehensive medical and surgical services. We work in partnership with our clients to provide excellent preventive care. We want to keep your pet healthy. There are many dangerous and costly medical problems we can help you avoid. Along this line, we include dental exams as part of every physical exam. We perform dental cleaning and prophylaxis when indicated. When problems do arise we are here for you, offering emergency coverage for current clients, medical workups including laboratory, x-ray and ultrasound exams, and surgical intervention where needed. Our goal: to provide compassionate and professional care for our patients and clients.
Reviews
Becca Walter
27 Jan 2023
REPORT
I would highly recommend them! Vary caring, highly educated! The best vets I ever had. Doctor Gwen was so wonderful in the needs of my kitten an also helping the care of her owner. All of the employee... Read More
I would highly recommend them! Vary caring, highly educated! The best vets I ever had. Doctor Gwen was so wonderful in the needs of my kitten an also helping the care of her owner. All of the employees were great! Read Less
Mary Jo M.
4 Dec 2018
REPORT
We had been a client at this office for 12 years. On a Wed. 8/29/18 our 12 yr. old Collie mix could no longer breath or walk, he had to be put down that day. It was an emergency. I called and requeste... Read More
We had been a client at this office for 12 years. On a Wed. 8/29/18 our 12 yr. old Collie mix could no longer breath or walk, he had to be put down that day. It was an emergency. I called and requested this and I was told by the clerk, everyone is in a meeting and they are too busy. She asked if we could bring him in on Friday! My boyfriend phoned back and spoke with a Vet Technician and he stated "our dog has to be put down today!" After being placed on hold for a lengthy period of time, she informed us again about the meeting everyone was in. She referred us to go to Orchard Park Vets office an hour away! We phoned State Street Animal Hospital at 1 pm and they still couldn't accommodate us and they worked till 7 pm! We have another dog and we will never return to this office! They have no respect for us or our dying dog! It was horrible and a most difficult situation to witness our poor dog suffering and gasping for air for five more hours; because our vet of 12 years couldn't take the time to put him at peace!Luckily we found another vet that took care of him @ 5 pm that night! They should never refer dedicated clients of 12 years to take a two hour ride (round trip) when we are emotionally upset! Their referral would have put more than our lives at risk due to driving to Orchard Park! They have NO common sense! If you care for your beloved pet, I wouldn't go here! Read Less
Dawn Heberle-Showers
26 Jun 2018
REPORT
Friendly and helpful. Answered all my questions and concerns over the phone and again when I brought my dog in. Flexible drop off/pick up times to accommodate my schedule.
Mortal Anonymous
17 May 2018
REPORT
Great people work here that really care about your animal and you as a patron. The vets are well-educated and dedicated to ensuring a healthy pet and pet relationship. I've been going here for years a... Read More
Great people work here that really care about your animal and you as a patron. The vets are well-educated and dedicated to ensuring a healthy pet and pet relationship. I've been going here for years and have never been able to find a place to beat it. Read Less
Carrie Standish
2 May 2018
REPORT
We cannot sing high enough praises for EVERYONE at State Street Animal Hospital! So happy we made the switch to this facility! The staff, (yes, all of them) is kind and compassionate and take their ... Read More
We cannot sing high enough praises for EVERYONE at State Street Animal Hospital! So happy we made the switch to this facility! The staff, (yes, all of them) is kind and compassionate and take their time with each client. Read Less
Des G
29 Mar 2018
REPORT
I'm very disappointed in this facilities "HACK" job on a neutering. They clipped the dogs private before surgery shaving it also. This is just all around sad. I hope this heals correctly. 3/29/18
Robert Newton
26 Feb 2018
REPORT
We were given an appointment the same day and was not made to wait. Callei was well treated. Dr. Fran did a great job. Highly recommend them for your pets.
Charley Boyd
5 Oct 2017
REPORT
How wonderful that we no longer have to travel out of town to find amazing vets. These vets (and the staff) are simply great---and caring. For cat owners, they offer a cat's only morning on Wednesda... Read More
How wonderful that we no longer have to travel out of town to find amazing vets. These vets (and the staff) are simply great---and caring. For cat owners, they offer a cat's only morning on Wednesdays. I might add that dog owners seem to love these vets, too (from what I have heard in the waiting room). State Street vets spend the necessary time with our pets--never rushed. Read Less
Amber Ford
28 May 2017
REPORT
All of the staff at State Street animal hospital are fantastic, competent and compassionate! At this point in time they have been with me through three cats. Even when I adopted a very sick cat From... Read More
All of the staff at State Street animal hospital are fantastic, competent and compassionate! At this point in time they have been with me through three cats. Even when I adopted a very sick cat From another county's animal shelter, they helped me give that little cat good quality of life. Read Less
Caleb Peterson
12 Apr 2017
REPORT
They saved out cats life after he nearly died at another vet. Very nice people.
Sharon Bey
21 Mar 2017
REPORT
We had a great experience,took care of dogs great,thank you.
Dianna Wood
13 Mar 2017
REPORT
Bring all 4 of my fur babies here. They are great!
Jeanne Rivera
24 Feb 2017
REPORT
This place is a great caring and friendly place to bring your pets! Very clean too.
Bruce Penman
16 Feb 2017
REPORT
The vets and vet techs at State Street are competent and compassionate. Our dogs have received outstanding care -- and so have we!
Tracey Cook Brewer
14 Feb 2017
REPORT
My dogs have always been comfy there as hVd my cats! We have been going there all the years they have been open!! Great staff great care!!
Mandie Coughlin
30 Jan 2017
REPORT
This is the VERY BEST animal hospital around! My puppy was close to death, and she has had her health restored due to the very very very good care she received from Dr. Gwen & Dr. Fran!
Johnna Lynn Ryan
10 Jan 2017
REPORT
We had our first visit today with our puppy Baylor. You can tell the vet and the vet techs truly care about your animals. They are awesome.
Diane Callaghan
28 Nov 2016
REPORT
The folks at State Street Animal Hospital are amazing! My husband and I needed to have our dog flown across the world to Australia and they made the process simple and seamless (and trust me, it's any... Read More
The folks at State Street Animal Hospital are amazing! My husband and I needed to have our dog flown across the world to Australia and they made the process simple and seamless (and trust me, it's anything but)! Thank you guys so much!! Read Less
Justin Bachulak
4 Oct 2016
REPORT
My cat came home just now with a horrible dog bite on his neck and they wouldn't take us at 6:38pm when I called and said I'm five minutes away because they close at 7. That kind of response disgusts ... Read More
My cat came home just now with a horrible dog bite on his neck and they wouldn't take us at 6:38pm when I called and said I'm five minutes away because they close at 7. That kind of response disgusts me on every level. I stayed open for people when I worked retail but a badly hurt cat and family member of ours that sleeps on my four year old's bed with him, they can't look at on a Tuesday evening? Oh let me just schedule in my cats emergency or drag my kid to Orchard Park emergency. You guys SUUUUUUUUCCCCCCCKKKKKK. Obviously it's about making money for you people and you don't care about the animals like your business requires. Someday when this amazing, epic beast of a cat dies, I'll preserve his heart and lend you it because obviously you people don't have any. SHAME. Read Less
Sarah Warhus Pitts
30 Sep 2016
REPORT
My cat is alive and well thanks to State Street. First, by finding a blood issue she had before doing surgery that another vet missed completely. Had the other vet done the surgery there is a very g... Read More
My cat is alive and well thanks to State Street. First, by finding a blood issue she had before doing surgery that another vet missed completely. Had the other vet done the surgery there is a very good chance our cat would have bled out. Second, while on vacation recently our cat became very ill and they cared for her while we were gone. They were honest about treatment plans, what they knew and what they didn't know. Our cat is now back home doing very well. We are very thankful that we chose to take a recommendation and come to State Street, even if it means a 35 minute drive to get there. Read Less
Phyllis Seager
1 Jun 2016
REPORT
I want to thank all of staff at State St. Animal Hospital. Everyone of them has been so professional but warm and caring for my animals and me. Drs Fran, Gwen and Debbie all went above and beyond tryi... Read More
I want to thank all of staff at State St. Animal Hospital. Everyone of them has been so professional but warm and caring for my animals and me. Drs Fran, Gwen and Debbie all went above and beyond trying to isolate exactly what my Rex's problems were and they were multiple. Today (5/31) I took my boy in to help him pass serenely and gently. When he took a turn for the worse Sunday night, Dr. Gwen talked with me twice at midnight and was willing to see Rex and euthanize him that night. We decided to take a wait and see approach. Rex was able to pass very quietly and gently to the Bridge. Dr. Gwen euthanized Rex, and allowed Rex and me to sit outside under the tree, so he didn't have to go into the building. She also honored my request for a sedative for Rex. It had been difficult to draw blood his last visits and I didn't want him to struggle. Thank you isn't enough and those final moments with Rex are priceless.. You are all so appreciated!Read Less
Amy Connolly
28 May 2016
REPORT
They were very good with my pet and we're very thorough in explaining what all my options were. Dr.Gwen was very compassionate but straight forward
Emily Conibear
24 Mar 2016
REPORT
Very nice staff! they know what they're doing!
Alexandra Gleber
15 Mar 2016
REPORT
Vet pushed Science Diet... Obviously gets paid to endorse them. Dr. also told me my poor pup had a bone disease without taking X-rays, got a second opinion and turns out it was just a sprain!! Dr. ha... Read More
Vet pushed Science Diet... Obviously gets paid to endorse them. Dr. also told me my poor pup had a bone disease without taking X-rays, got a second opinion and turns out it was just a sprain!! Dr. has awful bedside manners, she began with "so your pup has a disease..." Obviously I'm going to immediately start crying thinking my dog is dying!! Nope, just a bone disease he'll outgrow. But it turns out he doesn't even have that!! Sooo disappointed do NOT listen to her food recommendations, they are proven time and again they're not good for your dog! Read Less
Shari Meese
27 May 2015
REPORT
Bangbang just had his first visit today. All of the staff was super nice, very informative and thorough in their health history of my dog. They answered all my questions & put me and "my baby" at ease... Read More
Bangbang just had his first visit today. All of the staff was super nice, very informative and thorough in their health history of my dog. They answered all my questions & put me and "my baby" at ease. Thankful & will definitely recommend you! Read Less
Irma Cummisky
27 Jan 2015
REPORT
This is the best place ever. They care about their patients. They give you detailed information on what is wrong with your pet. They show you and teach you all sorts of things for and about your pet. ... Read More
This is the best place ever. They care about their patients. They give you detailed information on what is wrong with your pet. They show you and teach you all sorts of things for and about your pet. They are sympathetic and care about your pet and you. They are the best veterinary hospital in Western NY that I have been to. Read Less
Gene Youngblood
4 Mar 2014
REPORT
We travel from Chili to your veterinary hospital. Thanks for all you have done for us - you consoled us when we lost Kodo and our tiny kitten, Survivor. You give the best of care to Bonnie, Mr. Benn... Read More
We travel from Chili to your veterinary hospital. Thanks for all you have done for us - you consoled us when we lost Kodo and our tiny kitten, Survivor. You give the best of care to Bonnie, Mr. Benny, Shelby and our new Baby Oscar. Dr. Gwen - you have a special place in our hearts Read Less
EllenBo
1 Mar 2012
REPORT
I have been bring my animals to here since they just after they opened. They have been great with all of them with all issues - some emergencies, mostly regular checkups.
A Google User
12 Feb 2012
REPORT
The staff at State Street Animal Hospital is amazing. Everyone is very nice and helpful towards your pet. I have been coming here for years when our family had a rabbit and after he passed away we go... Read More
The staff at State Street Animal Hospital is amazing. Everyone is very nice and helpful towards your pet. I have been coming here for years when our family had a rabbit and after he passed away we got two cats. The staff is of great service and a great place to bring your pets for health. Read Less
buell0400
29 Nov 2007
REPORT
we went here for a little while .We were not happy then do test that we did not need and charge alot. They do love animal
The State Street Animal Hospital is a full service veterinary care facility in Batavia, NY. Newly built, we opened in 1994. Our hospital offers comprehensive medical and surgical services. We work in partnership with our clients to provide excellent preventive care. We want to keep your pet healthy. There are many dangerous and costly medical problems we can help you avoid. Along this line, we include dental exams as part of every physical exam. We perform dental cleaning and prophylaxis when indicated. When problems do arise we are here for you, offering emergency coverage for current clients, medical workups including laboratory, x-ray and ultrasound exams, and surgical intervention where needed. Our goal: to provide compassionate and professional care for our patients and clients.
I would highly recommend them! Vary caring, highly educated! The best vets I ever had. Doctor Gwen was so wonderful in the needs of my kitten an also helping the care of her owner. All of the employee... Read More
I would highly recommend them! Vary caring, highly educated! The best vets I ever had. Doctor Gwen was so wonderful in the needs of my kitten an also helping the care of her owner. All of the employees were great! Read Less
Mary Jo M.
4 Dec 2018
REPORT
☆☆☆☆☆
REPORT
We had been a client at this office for 12 years. On a Wed. 8/29/18 our 12 yr. old Collie mix could no longer breath or walk, he had to be put down that day. It was an emergency. I called and requeste... Read More
We had been a client at this office for 12 years. On a Wed. 8/29/18 our 12 yr. old Collie mix could no longer breath or walk, he had to be put down that day. It was an emergency. I called and requested this and I was told by the clerk, everyone is in a meeting and they are too busy. She asked if we could bring him in on Friday! My boyfriend phoned back and spoke with a Vet Technician and he stated "our dog has to be put down today!" After being placed on hold for a lengthy period of time, she informed us again about the meeting everyone was in. She referred us to go to Orchard Park Vets office an hour away! We phoned State Street Animal Hospital at 1 pm and they still couldn't accommodate us and they worked till 7 pm! We have another dog and we will never return to this office! They have no respect for us or our dying dog! It was horrible and a most difficult situation to witness our poor dog suffering and gasping for air for five more hours; because our vet of 12 years couldn't take the time to put him at peace!Luckily we found another vet that took care of him @ 5 pm that night! They should never refer dedicated clients of 12 years to take a two hour ride (round trip) when we are emotionally upset! Their referral would have put more than our lives at risk due to driving to Orchard Park! They have NO common sense! If you care for your beloved pet, I wouldn't go here! Read Less
Dawn Heberle-Showers
26 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Friendly and helpful. Answered all my questions and concerns over the phone and again when I brought my dog in. Flexible drop off/pick up times to accommodate my schedule.
Mortal Anonymous
17 May 2018
REPORT
☆☆☆☆☆
REPORT
Great people work here that really care about your animal and you as a patron. The vets are well-educated and dedicated to ensuring a healthy pet and pet relationship. I've been going here for years a... Read More
Great people work here that really care about your animal and you as a patron. The vets are well-educated and dedicated to ensuring a healthy pet and pet relationship. I've been going here for years and have never been able to find a place to beat it. Read Less
Carrie Standish
2 May 2018
REPORT
☆☆☆☆☆
REPORT
We cannot sing high enough praises for EVERYONE at State Street Animal Hospital! So happy we made the switch to this facility! The staff, (yes, all of them) is kind and compassionate and take their ... Read More
We cannot sing high enough praises for EVERYONE at State Street Animal Hospital! So happy we made the switch to this facility! The staff, (yes, all of them) is kind and compassionate and take their time with each client. Read Less
Des G
29 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I'm very disappointed in this facilities "HACK" job on a neutering. They clipped the dogs private before surgery shaving it also. This is just all around sad. I hope this heals correctly. 3/29/18
Robert Newton
26 Feb 2018
REPORT
☆☆☆☆☆
REPORT
We were given an appointment the same day and was not made to wait. Callei was well treated. Dr. Fran did a great job. Highly recommend them for your pets.
Charley Boyd
5 Oct 2017
REPORT
☆☆☆☆☆
REPORT
How wonderful that we no longer have to travel out of town to find amazing vets. These vets (and the staff) are simply great---and caring. For cat owners, they offer a cat's only morning on Wednesda... Read More
How wonderful that we no longer have to travel out of town to find amazing vets. These vets (and the staff) are simply great---and caring. For cat owners, they offer a cat's only morning on Wednesdays. I might add that dog owners seem to love these vets, too (from what I have heard in the waiting room). State Street vets spend the necessary time with our pets--never rushed. Read Less
Amber Ford
28 May 2017
REPORT
☆☆☆☆☆
REPORT
All of the staff at State Street animal hospital are fantastic, competent and compassionate! At this point in time they have been with me through three cats. Even when I adopted a very sick cat From... Read More
All of the staff at State Street animal hospital are fantastic, competent and compassionate! At this point in time they have been with me through three cats. Even when I adopted a very sick cat From another county's animal shelter, they helped me give that little cat good quality of life. Read Less
Caleb Peterson
12 Apr 2017
REPORT
☆☆☆☆☆
REPORT
They saved out cats life after he nearly died at another vet. Very nice people.
Sharon Bey
21 Mar 2017
REPORT
☆☆☆☆☆
REPORT
We had a great experience,took care of dogs great,thank you.
Dianna Wood
13 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Bring all 4 of my fur babies here. They are great!
Jeanne Rivera
24 Feb 2017
REPORT
☆☆☆☆☆
REPORT
This place is a great caring and friendly place to bring your pets! Very clean too.
Bruce Penman
16 Feb 2017
REPORT
☆☆☆☆☆
REPORT
The vets and vet techs at State Street are competent and compassionate. Our dogs have received outstanding care -- and so have we!
Tracey Cook Brewer
14 Feb 2017
REPORT
☆☆☆☆☆
REPORT
My dogs have always been comfy there as hVd my cats! We have been going there all the years they have been open!! Great staff great care!!
Mandie Coughlin
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
This is the VERY BEST animal hospital around! My puppy was close to death, and she has had her health restored due to the very very very good care she received from Dr. Gwen & Dr. Fran!
Johnna Lynn Ryan
10 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We had our first visit today with our puppy Baylor. You can tell the vet and the vet techs truly care about your animals. They are awesome.
Diane Callaghan
28 Nov 2016
REPORT
☆☆☆☆☆
REPORT
The folks at State Street Animal Hospital are amazing! My husband and I needed to have our dog flown across the world to Australia and they made the process simple and seamless (and trust me, it's any... Read More
The folks at State Street Animal Hospital are amazing! My husband and I needed to have our dog flown across the world to Australia and they made the process simple and seamless (and trust me, it's anything but)! Thank you guys so much!! Read Less
Justin Bachulak
4 Oct 2016
REPORT
☆☆☆☆☆
REPORT
My cat came home just now with a horrible dog bite on his neck and they wouldn't take us at 6:38pm when I called and said I'm five minutes away because they close at 7. That kind of response disgusts ... Read More
My cat came home just now with a horrible dog bite on his neck and they wouldn't take us at 6:38pm when I called and said I'm five minutes away because they close at 7. That kind of response disgusts me on every level. I stayed open for people when I worked retail but a badly hurt cat and family member of ours that sleeps on my four year old's bed with him, they can't look at on a Tuesday evening? Oh let me just schedule in my cats emergency or drag my kid to Orchard Park emergency. You guys SUUUUUUUUCCCCCCCKKKKKK. Obviously it's about making money for you people and you don't care about the animals like your business requires. Someday when this amazing, epic beast of a cat dies, I'll preserve his heart and lend you it because obviously you people don't have any. SHAME. Read Less
Sarah Warhus Pitts
30 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My cat is alive and well thanks to State Street. First, by finding a blood issue she had before doing surgery that another vet missed completely. Had the other vet done the surgery there is a very g... Read More
My cat is alive and well thanks to State Street. First, by finding a blood issue she had before doing surgery that another vet missed completely. Had the other vet done the surgery there is a very good chance our cat would have bled out. Second, while on vacation recently our cat became very ill and they cared for her while we were gone. They were honest about treatment plans, what they knew and what they didn't know. Our cat is now back home doing very well. We are very thankful that we chose to take a recommendation and come to State Street, even if it means a 35 minute drive to get there. Read Less
Phyllis Seager
1 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I want to thank all of staff at State St. Animal Hospital. Everyone of them has been so professional but warm and caring for my animals and me. Drs Fran, Gwen and Debbie all went above and beyond tryi... Read More
I want to thank all of staff at State St. Animal Hospital. Everyone of them has been so professional but warm and caring for my animals and me. Drs Fran, Gwen and Debbie all went above and beyond trying to isolate exactly what my Rex's problems were and they were multiple. Today (5/31) I took my boy in to help him pass serenely and gently. When he took a turn for the worse Sunday night, Dr. Gwen talked with me twice at midnight and was willing to see Rex and euthanize him that night. We decided to take a wait and see approach. Rex was able to pass very quietly and gently to the Bridge. Dr. Gwen euthanized Rex, and allowed Rex and me to sit outside under the tree, so he didn't have to go into the building. She also honored my request for a sedative for Rex. It had been difficult to draw blood his last visits and I didn't want him to struggle. Thank you isn't enough and those final moments with Rex are priceless.. You are all so appreciated!Read Less
Amy Connolly
28 May 2016
REPORT
☆☆☆☆☆
REPORT
They were very good with my pet and we're very thorough in explaining what all my options were. Dr.Gwen was very compassionate but straight forward
Emily Conibear
24 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Very nice staff! they know what they're doing!
Alexandra Gleber
15 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Vet pushed Science Diet... Obviously gets paid to endorse them. Dr. also told me my poor pup had a bone disease without taking X-rays, got a second opinion and turns out it was just a sprain!! Dr. ha... Read More
Vet pushed Science Diet... Obviously gets paid to endorse them. Dr. also told me my poor pup had a bone disease without taking X-rays, got a second opinion and turns out it was just a sprain!! Dr. has awful bedside manners, she began with "so your pup has a disease..." Obviously I'm going to immediately start crying thinking my dog is dying!! Nope, just a bone disease he'll outgrow. But it turns out he doesn't even have that!! Sooo disappointed do NOT listen to her food recommendations, they are proven time and again they're not good for your dog! Read Less
Shari Meese
27 May 2015
REPORT
☆☆☆☆☆
REPORT
Bangbang just had his first visit today. All of the staff was super nice, very informative and thorough in their health history of my dog. They answered all my questions & put me and "my baby" at ease... Read More
Bangbang just had his first visit today. All of the staff was super nice, very informative and thorough in their health history of my dog. They answered all my questions & put me and "my baby" at ease. Thankful & will definitely recommend you! Read Less
Irma Cummisky
27 Jan 2015
REPORT
☆☆☆☆☆
REPORT
This is the best place ever. They care about their patients. They give you detailed information on what is wrong with your pet. They show you and teach you all sorts of things for and about your pet. ... Read More
This is the best place ever. They care about their patients. They give you detailed information on what is wrong with your pet. They show you and teach you all sorts of things for and about your pet. They are sympathetic and care about your pet and you. They are the best veterinary hospital in Western NY that I have been to. Read Less
Gene Youngblood
4 Mar 2014
REPORT
☆☆☆☆☆
REPORT
We travel from Chili to your veterinary hospital. Thanks for all you have done for us - you consoled us when we lost Kodo and our tiny kitten, Survivor. You give the best of care to Bonnie, Mr. Benn... Read More
We travel from Chili to your veterinary hospital. Thanks for all you have done for us - you consoled us when we lost Kodo and our tiny kitten, Survivor. You give the best of care to Bonnie, Mr. Benny, Shelby and our new Baby Oscar. Dr. Gwen - you have a special place in our hearts Read Less
EllenBo
1 Mar 2012
REPORT
☆☆☆☆☆
REPORT
I have been bring my animals to here since they just after they opened. They have been great with all of them with all issues - some emergencies, mostly regular checkups.
A Google User
12 Feb 2012
REPORT
☆☆☆☆☆
REPORT
The staff at State Street Animal Hospital is amazing. Everyone is very nice and helpful towards your pet. I have been coming here for years when our family had a rabbit and after he passed away we go... Read More
The staff at State Street Animal Hospital is amazing. Everyone is very nice and helpful towards your pet. I have been coming here for years when our family had a rabbit and after he passed away we got two cats. The staff is of great service and a great place to bring your pets for health. Read Less
buell0400
29 Nov 2007
REPORT
☆☆☆☆☆
REPORT
we went here for a little while .We were not happy then do test that we did not need and charge alot. They do love animal