Gimli had a new groomer when he went in on 5/29/19 and she did a great job, exactly the way that I like him done. She could have went a little shorter on his nails because they are still pretty long, but overall great job and he was pretty matted and likes fluffing around in the birdox outside hahaha. I will definitely bring him back to her Read Less

This Place is a great pet-stop in Batavia, it's got an amazing selection of Pet Food- incidently the store brand dog food "Whole Hearted" is the food my Norwegian Elk Hound favors, the employees are extraordinary and attentive and their knoledge is impressive. They treat my pup like family whether or not she's coming in for a bath in grooming (which is top notch) or just stopping by to pick up a new bone or toy.I truly appreciate the attention to detail and care these folks put into everything and highly recommend them for all of your pet needs. Note: when you,adopt a new pup, stop in for a money saving coupon book, it was a awesome value to our Pup. Read Less

PROS: Biggest positive is that they house cats from the Genesee County Animal Shelter which hugely increases their chance of adoption, so a HUGE THUMBS UP for that. Giant selection of almost anything you could possibly need for dogs, cats, small animals, etc. Variety of levels of items (high quality, mid range, "budget"). Tons of different kinds of food especially for cats & dogs which is great if you have an animal with special dietary needs. Really nice collars, leashes, harnesses and pet clothes. Open buffet-style bulk priced dog treat bar. They sell small animals like mice, guinea pigs, ferrets, birds, lizards, that you now cannot find anywhere else in Batavia (which is the ONLY thing I ever purchase at Petco). Depending on the individual you encounter, staff can be very helpful and knowledgeable. Store is clean, well-organized and spacious so your shopping experience doesn't feel cramped. They offer dog grooming as well which is useful for many people, though not me personally as it concerns me to think how much it would cost compared to trimming my dog's nails and clippering him myself.CONS: PRICES. They are completely cost-prohibitive for anyone with lower incomes. The least expensive bag of dog food was $10 for only 5 pounds (compared to places like Walmart where you can buy a bag of the same weight for $3). Or, the least expensive dog collar at Petco was about $10, where a similar item in other major stores is $4. Even the animals are expensive! Ferrets are $179 at Petco and are $129 at Countrymax, mice are $5 a piece at Petco and $2 at Countrymax.If you are willing to throw away boatloads of cash on spoiling your pets then by all means, Petco is the place for you; anyone looking for reasonable prices should find somewhere else to shop. Read Less