North Shore Animal Hospital
Bayside, New York
General Info
Let our over 65 years of experience give you peace of mind knowing that when you bring your pets to us, they are in the best, most caring hands. Your pets are treasured members of your family and we want to ease your worry about their care. Trust our gentle, compassionate, pet-loving team to nurture your furry friends. You can schedule your pet's diagnostics, treatment, care, or grooming seven days a week. Enjoy the convenience of FREE parking at our hospital. From the earliest of vaccines for your puppy or kitten, to unique under-water treadmill therapy to ease the arthritic pain of your senior dog, trust us to be here for you throughout your pet's life. You can trust that your pet will receive the best treatment possible thanks to our highly trained staff. We regularly consult with leading specialists for the latest in veterinary medical advances. As of 2011, we moved to our new location at 42-02 215th St Bayside NY 11361, located just a couple of blocks from our old location. Boarding and grooming available. The North Shore Animal Hospital has been a pioneer in the field of small animal veterinary care, serving Bayside, Flushing, Whitestone and the greater Queens NY area for over 65 years. The hospitals founder, Dr. Robert Ferber developed his love for animals as a child by spending time in one of the many horse stables present in Flushing at that time. After graduating from City College in New York, Dr. Robert followed his dream to become a veterinarian. Upon graduating from the college of veterinary medicine in 1939 at Cornell University he opened the North Shore Animal Hospital in Bayside. In 1942 Dr. Robert closed the hospital to serve in the US Army Veterinary Corps. After finishing his tour of duty with the Army he re-opened the hospital in 1946.
Reviews
Jean Kim
3 Jun 2022
REPORT
My 17 year old chihuahua was having consistent dry cough so i brought her in and Dr. Gooden simply suggested she must have kennel cough. He prescribed her medicine but it wasn’t helping at all. I brou...
My 17 year old chihuahua was having consistent dry cough so i brought her in and Dr. Gooden simply suggested she must have kennel cough. He prescribed her medicine but it wasn’t helping at all. I brought her in again and said I don’t believe it’s that. He then said maybe she has collapsed trachea. He didn’t even bother to take xrays or anything to confirm the diagnosis and just prescribed a different medication. My baby was still struggling so I brought her in again, this time to see Dr. Rosen (since my friend said he has chihuahuas so he should be more caring). He suggested we take an X-ray but she was in distress, turning blue so he gave her some oxygen to stabilize and told me she could go if we try again. Then hearing about my friends old dog that had the same issue, I asked what if we give her steroids for now and he gave her a two week supply injection with antibiotics. I watched her for the next couple days and it was like a miracle! She was breathing fine and being back to her normal self. Then as the 2 week was coming up, they gave me a technician appt (not seeing the dr) and when I called, he said he would prescribe her pills this time and we’ll watch how she reacts to it. A week went by and she started panting a lot and I could see her little body wasn’t taking it well. My next appt was the next sat but on Sunday morning, I called as soon as they opened to see if I could pick up albuterol instead. I read alot of stories how the albuterol would just target the lungs straight instead of going through her body and affecting the other parts. I left a message and the receptionist said he’ll call me back later. Around 3:40 I called again and the lady said “rest assured he’ll call you at the end of the day. He’s with patients now. I waited and waited and he never called back. That night my dog passed. I know my dog was old and I can’t solely blame them but the fact he didn’t call me back is so unprofessional and incompassionate. It made me think is it cuz I switched from him to Dr. Rosen? I could think of no other reason why he didn’t call back. Either no concern for my dog or just plain spiteful.
Ioanna
27 Oct 2021
REPORT
If I could I would give them less than one star. I called them early morning after I found a large puddle of blood and pee. The woman I spoke to over the phone at about 8-830 explained it was common f...
If I could I would give them less than one star. I called them early morning after I found a large puddle of blood and pee. The woman I spoke to over the phone at about 8-830 explained it was common for male cats to have crystal / grit build up and to bring him in at 2:30PM. When I got there the veterinarian said his bladder wasn’t full (well duh he forced all the pee out earlier that morning & wasn’t eating or drinking after that) so we had to “keep an eye on him.” He also said it was unlikely it was a UTI and he would need a diet change to prescription medicine but still sent me home with medication to treat a UTI and no prescription for the food. They didn’t offer any samples / or a case of the food until I was able to order / buy it. Two and a half days later I found my cat under the couch with a large stream of blood around him. I called Instavet (Bc they are an emergency hospital) and they explained I needed to take him to a 24 hour vet hospital Bc he definitely needs to stay over night. On my way I called the vet and they agreed I should take him to a hospital bc they are not equipped to handle that type of emergency. I took him to blue pearl and he was nearly dead. They had to sedate him and put a catheter in, Which should have been done on Thursday when I originally called. I was given a $4100 bill and when I called north shore to see what they had to say And figure out how to move forward i was given the run around and now weeks later no one has called or tried to offer a solution. I’m appalled and disgusted. If you don’t want your animal to suffer I’d pick a different veterinarian office that isnt negligent and will almost kill your loved one.
Jill B.
15 Sep 2018
REPORT
I am so happy with the care my cat got here. I saw my veterinarian, she exams my cat. We knew she had to get her shots and I needed to bring her back after results of her bloods are returned. My cat n...
I am so happy with the care my cat got here. I saw my veterinarian, she exams my cat. We knew she had to get her shots and I needed to bring her back after results of her bloods are returned. My cat needed her teeth cleanedI was so nervous because she had to be put to sleep to clean her teeth. They took her in at 9:00am. they called me at 11:00am to tell me the procedure was over and Chrystal was doing good. They explained everything done. Answered all questions.When I picked her up at 3:00 I was greeted by a tech with pictures of her teeth before and after. Everything about her care when I brought her home was explained. I am so happy with my precious cats care I had to shareNorth Shore Animal League is awesome!!
Colin Atlas
9 Jul 2018
REPORT
The greatest veterinary service I have ever experienced. My family has used this animal hospital and their doctors for 3 generations and they have always been the most competent and caring Veterinari...
The greatest veterinary service I have ever experienced. My family has used this animal hospital and their doctors for 3 generations and they have always been the most competent and caring Veterinarians I have ever met. Not just the family of Veterinarian's who founded and new my family but their staff and the current Head of this location, Doctor Rosen, as well. He has always touched my heart with the depth of his skill and the genuine affection he has for the many animals he treats. You will not find a better place for your pets care.
Maria Irizarry
9 Jul 2018
REPORT
Compassionate, great staff. Great boarding, doctors will answer questions 7 days a week. Very helpful and open until the 10pm. Open 7 days a week until late. Great place and people.
Kristina M.
21 Jun 2018
REPORT
I've brought both of my beloved cats here for their regular checkups - scheduling an appointment is a breeze, staff is friendly, and there was never a long wait. The vets have a great sense of humor, ...
I've brought both of my beloved cats here for their regular checkups - scheduling an appointment is a breeze, staff is friendly, and there was never a long wait. The vets have a great sense of humor, and are very patient but firm with our more aggressive kitty. Our first visit actually turned me and my boyfriend's lives upside down when they revealed that our newly adopted cat was not a "13-year-old male" as the shelter had told us, but actually a 2-year-old female! Will keep coming back, as it's only a short walk from our apartment.
Rey Andrada
19 Jun 2018
REPORT
Great animal Hospital. Has ample parking lot. Friendly, helpful staff. Highly recommended to anyone with a pet. Fair decent price. Only place I would go, from now on.
Yvette Smith-Chunn
21 May 2018
REPORT
Great! Beautiful facilities, caring, competent and professional staff. Love this place!
Danny B.
21 May 2018
REPORT
Love this place. Effing Love this place. Would come here and hang out if it didn't look weird for a grown person to hang out at an animal hospital. Actually I wouldn't hang out there. But I do recomme...
Love this place. Effing Love this place. Would come here and hang out if it didn't look weird for a grown person to hang out at an animal hospital. Actually I wouldn't hang out there. But I do recommend anybody who has a pet to at least take a look at this place. They are super reasonable. Their prices. Their doctors. They try to find the best possible solution without breaking your pocket. They care about your pet. I've only gone on weekends and it wasn't so packed. I didn't want to write this review and rave about it so less people would go. THATS HOW MUCH I LOVE THIS PLACE. So long story short. My pup Zooey got bit at a dog park. Got a laceration on the flesh side of her booty. Went to BLVD Animal Clinic and they tried to charge me 2200+ for surgery. Obscene! Got referred to NSAH and never looked back. Wouldn't go anywhere else.
Gio Mangano
11 Apr 2018
REPORT
From puppy to senior pet; have been fortunate to have had them care for our dogs. They are accommodating and professional.
Armienda Lopez
9 Mar 2018
REPORT
Staff are friendly, accommodating and most of all caring to my beloved pet which I consider a part of my family. Am sure they are with the rest of their clients. They have a groomer which I like and a...
Staff are friendly, accommodating and most of all caring to my beloved pet which I consider a part of my family. Am sure they are with the rest of their clients. They have a groomer which I like and a parking lot as well. I recommend this place for the reasons I mentioned
Stefanie Machado
7 Mar 2018
REPORT
They are so lovely here! Took great care of my cat and my dogs when I was younger. My cat recently had surgery here. They took him without much of a wait and he had surgery the same day. The Drs were ...
They are so lovely here! Took great care of my cat and my dogs when I was younger. My cat recently had surgery here. They took him without much of a wait and he had surgery the same day. The Drs were always willing to take my phone calls and answer my questions while he was healing. Amazing practice.
kimberly patino
26 Feb 2018
REPORT
I took my big boy to the vet. He hurt his foot. The staff was very professional and nice. It was very clean. The doctor was nice and her assistants. They made me feel very comfortable. Or did not comp...
I took my big boy to the vet. He hurt his foot. The staff was very professional and nice. It was very clean. The doctor was nice and her assistants. They made me feel very comfortable. Or did not complain or make any comments that my lab husky mix was howling and crying nonstop for like an hour.
They even asked if that was my baby crying like that.
Highly recommended.
I have nothing bad to say.
Mia O.
30 Jan 2018
REPORT
After going to my other vet 2x for my dogs scratched cornea and receiving nothing but antibiotic ointment, I decided to try another place, North Shore Animal Hospital.Background:My pup Sadie scratched...
After going to my other vet 2x for my dogs scratched cornea and receiving nothing but antibiotic ointment, I decided to try another place, North Shore Animal Hospital.Background:My pup Sadie scratched her eye on a hike on December 31st when we were on vacation. We went to the ER vet here in the Cape on January 5th, and they gave us ointment and carprofen for the pain and swelling. $180Two weeks later, we went to our normal vet, they stained her eye and told us the same thing as the other place. They didn't give us anything else to repair her cornea, just more carprofen. They also told us that they would have to refer us to an opthalmologist if she wasn't better in a week. $150I am very satisfied with my experience here at NSAH because, they saw my little girl, gave her the dye stain, and then they drew her blood, made a serum from it, and put it in a tube for us to drop into her eye. They also gave us antibiotic drops which was easier to apply than the original ointment. THEN, they also gave us this corneal repair gel to help with the healing. All of this stuff wound up costing under $150. Amie the vet was wonderful and my Sadie girl trusted her. She was gentle and very patient as I asked a ton of questions. This was by far the best vet experience since we moved here. Thankfully, I now have a vet that I fully trust with my babies. My only suggestion is that we get some newer furniture in the waiting room and the exam rooms. They were from like 1990 Also, I apologize to the girl at the front desk for weeping uncontrollably as I heard/saw a dog mama put her baby down. The nurses were visibly grieving with the mama and that solidified it for me. I'm sticking around
Candi B
20 Nov 2017
REPORT
Dr. Robert Gooden performed surgery on my cat, she healed very beautifully. He was very gentle with her, kind-hearted and most of all attentive. As well for the other workers were very nice and welcom...
Dr. Robert Gooden performed surgery on my cat, she healed very beautifully. He was very gentle with her, kind-hearted and most of all attentive. As well for the other workers were very nice and welcoming. After the surgery we went there for a couple follow-ups, and I can say that I would highly recommend anyone to this place for their pets.
Vanessa G.
18 Jul 2017
REPORT
Rating a vet hospital is tough because your rating will depend on the outcome of your pet which unfortunately is sometimes completely out of everyone's hands. I am giving this review based on a recent...
Rating a vet hospital is tough because your rating will depend on the outcome of your pet which unfortunately is sometimes completely out of everyone's hands. I am giving this review based on a recent check up for my cat and the service we received. I brought my senior cat here because his appetite has been low and he looks a bit too thin. He cried the whole way there and peed in his carrier. I asked for wipes and papers and they told me they had just run out of wipes and gave me paper. I asked if I could wait inside a room with him so I could take him outside his carrier and clean him up. They prepped a room quickly for me and I was able to bring him out. The vet techs took the carrier to clean in the back. When they brought it back it had been washed and was dry on the inside and lined with paper. They also helped clean my cat with what wipes they had left. The vet examined my cat and ordered a blood test. I requested it be done in the room with me thinking it might help my cat relax-he still went nuts. The vet techs had to bring out gloves and wrap his upper body in a blanket for their protection. They drew the blood and did what they had to to get it done without him scratching and biting them. It was a bit hard to see but there would have been no other way. Overall I am satisfied with how nice everyone was. Both the vet techs got scratched but they didn't stop smiling and saying it was okay. I will update later if I have any comments about his results or further exams done on him.
eileen harkin
21 May 2017
REPORT
I've been bringing my animal family to N. Shore for many years, and I'm always so grateful for the attention, the compassion, and the knowledge my critters are treated to. When there is good news, I ...
I've been bringing my animal family to N. Shore for many years, and I'm always so grateful for the attention, the compassion, and the knowledge my critters are treated to. When there is good news, I can share it with the staff and doctors, and when the news isn't so good, it's obvious that my pain is shared. Great hospital, excellent medical care, wonderful staff!
Denise Sochran
18 May 2017
REPORT
Love North Shore Animal Hospital! Dr. Rosen is a fantastic vet and I wouldn't think of going anywhere else! The office staff is always friendly and the facility is very nice/clean/modern.
John So
10 May 2017
REPORT
I have two acquaintances who had their pets die after visiting this facility. The vet (Dr. Rosen) does not really seem to be knowledgeable about conditions beyond common illnesses. Their prices are hi...
I have two acquaintances who had their pets die after visiting this facility. The vet (Dr. Rosen) does not really seem to be knowledgeable about conditions beyond common illnesses. Their prices are higher and you get a discount if you write a positive Yelp review. The front desk lady (don't know her name) also has an attitude. I would avoid this place and seek a vet office with higher ethical standards.
Annie Ramirez
29 Apr 2017
REPORT
This was my first time going to this vet. It was a bit far from where I live but it was totally worth it. I really like the employees there, they are friendly and welcoming. The vet didn't push anythi...
This was my first time going to this vet. It was a bit far from where I live but it was totally worth it. I really like the employees there, they are friendly and welcoming. The vet didn't push anything on us like others do and the price is reasonable. I will definitely be taking my dog here from now on.
Neil Savage
20 Apr 2017
REPORT
This is by far the best Animal Hospital I have ever seen. The staff and doctors are amazing and the prices very reasonable. They treat your pet as if it were their own. I wouldn't dream of taking my c...
This is by far the best Animal Hospital I have ever seen. The staff and doctors are amazing and the prices very reasonable. They treat your pet as if it were their own. I wouldn't dream of taking my cat any place else.
Alisha Adams
20 Feb 2017
REPORT
Great service from caring vets and staff. I board my pets here as well, and they come home relaxed and happy every time.
Nina Christoforatos
5 Feb 2017
REPORT
Love Dr. Rosen and his staff. Everyone always goes above and beyond!!
Lovey Lowatsky
16 Jan 2017
REPORT
Dr. Rosen is very competent and caring. Staff is excellent.
Vanessa Nimons
13 Dec 2016
REPORT
I've been coming here since my aunt had her dog (10+ years) and since I had my dog (4+ years). Dr Rosen and Dr Zhen are the best vets I have ever had the pleasure of meeting. They take such good care ...
I've been coming here since my aunt had her dog (10+ years) and since I had my dog (4+ years). Dr Rosen and Dr Zhen are the best vets I have ever had the pleasure of meeting. They take such good care of the animals that are being treated and they don't pressure you into doing something you don't want to do. Dr. Rosen doesn't beat around the bush, he's very straight forward and down to business and returns calls in a timely manner. I know that my dog and my aunt's dog are in good hands when they are there. Not to mention they keep you updated when your pet has to be kept for the day. Never an issue and the prices are affordable. I would recommend this place to everyone! Thank you Dr. Rosen, Dr. Zhen and the wonderful and professional staff that manage this vet clinic. You are all angels in disguises.
Jamie Lee
26 Oct 2016
REPORT
I wonder why the reviews are so good in the recent years here?
They say they care about animals, but they really don't. You can tell after one visit.
My friend's dog ended up dying at the place bec...
I wonder why the reviews are so good in the recent years here?
They say they care about animals, but they really don't. You can tell after one visit.
My friend's dog ended up dying at the place because the vet techs mistreated the dog and the dog became restless and traumatized as they tried to tie him with a rope. The workers are very inexperienced and they seem to be learning how to do everything while diagnosing your pet...
If you decide to go, make sure not to see Dr. Rosen (owner - doesn't have good integrity), but Dr. Zhen. Also, ask to keep your pet and have them do everything in front of you.
Everything is very overly priced. If anything, please go find a nicer vet who would really care...Otherwise, visit this place and have your pet used as a training animal for the techs.
(People get discounts if they post good reviews on Yelp from this place...so there...)
Michael Soulantzos
17 Oct 2016
REPORT
Great place with a wonderful staff all around. My cat Smokey is always leaves there in a great mood after the kind, gentle, and always thorough care taken by Dr. Galati and the Vet Techs. I rescued he...
Great place with a wonderful staff all around. My cat Smokey is always leaves there in a great mood after the kind, gentle, and always thorough care taken by Dr. Galati and the Vet Techs. I rescued her from the ACC'S kill list. She was in that fantastic facility for 15 days being handled rough, people and animals making noise 24/7, being locked in a small metal box and surely sensing And smelling death. She relaxes once she enters North Shore Animal Hospital because of the vibe from everyone there, and I am glad knowing I live so close to a place like that for all of my animal care needs.
Victoria Cordero
2 Sep 2016
REPORT
I recently had to put my cat to sleep and then made it a sad but good experience it was so nice and understanding and comforting the staff there is wonderful
Steven Foceri
25 Apr 2016
REPORT
The past weekend, my fiance and I knew our elderly cat Grace was suffering and needed help. It was a hard time, and even though we knew it was the end that did not make it any easier for my fiance or...
The past weekend, my fiance and I knew our elderly cat Grace was suffering and needed help. It was a hard time, and even though we knew it was the end that did not make it any easier for my fiance or myself. The staff here at North Shore Animal Hospital were compassionate, professionals who helped us through probably the toughest choice in our life so far. They allowed us to grieve and show our emotions. They were respectful, polite and understanding. Dr. Zhen helped us through until the final moments and in her both my fiance and I saw a truly caring, compassionate professional who loves animals.
I would recommend The North Shore Animal Hospital to anyone who has a pet, because the staff truly cares about you, your pet and your family. Thank you for your help and compassion during our time of loss. -Steven & Steven.
Kathryn O'Donoghue
6 Jan 2016
REPORT
We had a great experience at this vet. She was very thorough and compassionate.
Michael Matteo
18 Dec 2015
REPORT
Very clean and extremely friendly and helpful staff .even when I'm neurotic about my dog.Dr Rosen is great kind tells you how it is . Dr Zhen is so sweet really cares for you and your pet
Candy Eng
11 Aug 2014
REPORT
This is the best animal hospital around. They are open 7 days a week, have a vet tech on duty 24 hours to monitor the animals who stay overnight, and the vets are very caring and knowledgable. The g...
This is the best animal hospital around. They are open 7 days a week, have a vet tech on duty 24 hours to monitor the animals who stay overnight, and the vets are very caring and knowledgable. The great thing is that they have much of the diagnostic equipment on site, so you don't have to come again to get a test done. The front desk staff are friendly and kind and make me feel welcome. They have a parking lot so it is very convenient. I usually use Dr. Rosen for my cats, but every one of the vets has been so wonderful and take the time to explain your options which I really appreciate. I would highly recommend them.
Martha Anne
25 Jul 2014
REPORT
We have used a lot of vets over the years for 5 dogs and 21 + cats. I agree with the poster who said that the support staff demonstrate that they truly love animals. They are VERY kind to them and ...
We have used a lot of vets over the years for 5 dogs and 21 + cats. I agree with the poster who said that the support staff demonstrate that they truly love animals. They are VERY kind to them and provide gentle, compassionate care and really get to know each animal. The staff vets are quite bright. We use Dr. Rosen and Eylers and they have been excellent diagnosticians and have done some great surgery including dental work that was complex. I do recommend them and I feel I can TALK to them openly. Anyone who complains about the fees needs to know that they are pretty much the same everywhere.
Jen T
27 Oct 2009
REPORT
I did not have Dr Foley as my vet. I had a different vet at this facility. He wasn't so much the problem. But of course the vets are going to be nice, they want your business. He did rush me when I br...
I did not have Dr Foley as my vet. I had a different vet at this facility. He wasn't so much the problem. But of course the vets are going to be nice, they want your business. He did rush me when I brought my cat in for a check up and some blood work and it wasn't even busy that day. I was the only client there, which doesn't say much for their business. My cat was given back to me shaky with blood on her back leg and it was very bruised. They said that the vet tech had some trouble finding a vein. After speaking with a friend of a friend I found out that a lot of the vet techs here aren't licensed or even in school for vet tech. No wonder she couldn't find the vein. This hospital hires people off the street and allows them to do invasive procedures to your pet without a license! When I called for the results and to complain their office manager was very rude, spoke over me and basically told me my information was incorrect. Well, my cat's bruised and bloody leg speaks for itself. I would NEVER go back here again. I suggest you bring your pets elsewhere. Somewhere that hires licensed veterinary technicians!
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(718) 423-9600
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-17:00PM
Sunday
Sun
08:00AM-16:00PM
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North Shore Animal Hospital
Bayside, New York
General Info
Let our over 65 years of experience give you peace of mind knowing that when you bring your pets to us, they are in the best, most caring hands. Your pets are treasured members of your family and we want to ease your worry about their care. Trust our gentle, compassionate, pet-loving team to nurture your furry friends. You can schedule your pet's diagnostics, treatment, care, or grooming seven days a week. Enjoy the convenience of FREE parking at our hospital. From the earliest of vaccines for your puppy or kitten, to unique under-water treadmill therapy to ease the arthritic pain of your senior dog, trust us to be here for you throughout your pet's life. You can trust that your pet will receive the best treatment possible thanks to our highly trained staff. We regularly consult with leading specialists for the latest in veterinary medical advances. As of 2011, we moved to our new location at 42-02 215th St Bayside NY 11361, located just a couple of blocks from our old location. Boarding and grooming available. The North Shore Animal Hospital has been a pioneer in the field of small animal veterinary care, serving Bayside, Flushing, Whitestone and the greater Queens NY area for over 65 years. The hospitals founder, Dr. Robert Ferber developed his love for animals as a child by spending time in one of the many horse stables present in Flushing at that time. After graduating from City College in New York, Dr. Robert followed his dream to become a veterinarian. Upon graduating from the college of veterinary medicine in 1939 at Cornell University he opened the North Shore Animal Hospital in Bayside. In 1942 Dr. Robert closed the hospital to serve in the US Army Veterinary Corps. After finishing his tour of duty with the Army he re-opened the hospital in 1946.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-17:00PM
Sunday
08:00AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Jean Kim
3 Jun 2022
My 17 year old chihuahua was having consistent dry cough so i brought her in and Dr. Gooden simply suggested she must have kennel cough. He prescribed her medicine but it wasn’t helping at all. I brou...
My 17 year old chihuahua was having consistent dry cough so i brought her in and Dr. Gooden simply suggested she must have kennel cough. He prescribed her medicine but it wasn’t helping at all. I brought her in again and said I don’t believe it’s that. He then said maybe she has collapsed trachea. He didn’t even bother to take xrays or anything to confirm the diagnosis and just prescribed a different medication. My baby was still struggling so I brought her in again, this time to see Dr. Rosen (since my friend said he has chihuahuas so he should be more caring). He suggested we take an X-ray but she was in distress, turning blue so he gave her some oxygen to stabilize and told me she could go if we try again. Then hearing about my friends old dog that had the same issue, I asked what if we give her steroids for now and he gave her a two week supply injection with antibiotics. I watched her for the next couple days and it was like a miracle! She was breathing fine and being back to her normal self. Then as the 2 week was coming up, they gave me a technician appt (not seeing the dr) and when I called, he said he would prescribe her pills this time and we’ll watch how she reacts to it. A week went by and she started panting a lot and I could see her little body wasn’t taking it well. My next appt was the next sat but on Sunday morning, I called as soon as they opened to see if I could pick up albuterol instead. I read alot of stories how the albuterol would just target the lungs straight instead of going through her body and affecting the other parts. I left a message and the receptionist said he’ll call me back later. Around 3:40 I called again and the lady said “rest assured he’ll call you at the end of the day. He’s with patients now. I waited and waited and he never called back. That night my dog passed. I know my dog was old and I can’t solely blame them but the fact he didn’t call me back is so unprofessional and incompassionate. It made me think is it cuz I switched from him to Dr. Rosen? I could think of no other reason why he didn’t call back. Either no concern for my dog or just plain spiteful.
Ioanna
27 Oct 2021
If I could I would give them less than one star. I called them early morning after I found a large puddle of blood and pee. The woman I spoke to over the phone at about 8-830 explained it was common f...
If I could I would give them less than one star. I called them early morning after I found a large puddle of blood and pee. The woman I spoke to over the phone at about 8-830 explained it was common for male cats to have crystal / grit build up and to bring him in at 2:30PM. When I got there the veterinarian said his bladder wasn’t full (well duh he forced all the pee out earlier that morning & wasn’t eating or drinking after that) so we had to “keep an eye on him.” He also said it was unlikely it was a UTI and he would need a diet change to prescription medicine but still sent me home with medication to treat a UTI and no prescription for the food. They didn’t offer any samples / or a case of the food until I was able to order / buy it. Two and a half days later I found my cat under the couch with a large stream of blood around him. I called Instavet (Bc they are an emergency hospital) and they explained I needed to take him to a 24 hour vet hospital Bc he definitely needs to stay over night. On my way I called the vet and they agreed I should take him to a hospital bc they are not equipped to handle that type of emergency. I took him to blue pearl and he was nearly dead. They had to sedate him and put a catheter in, Which should have been done on Thursday when I originally called. I was given a $4100 bill and when I called north shore to see what they had to say And figure out how to move forward i was given the run around and now weeks later no one has called or tried to offer a solution. I’m appalled and disgusted. If you don’t want your animal to suffer I’d pick a different veterinarian office that isnt negligent and will almost kill your loved one.
Jill B.
15 Sep 2018
I am so happy with the care my cat got here. I saw my veterinarian, she exams my cat. We knew she had to get her shots and I needed to bring her back after results of her bloods are returned. My cat n...
I am so happy with the care my cat got here. I saw my veterinarian, she exams my cat. We knew she had to get her shots and I needed to bring her back after results of her bloods are returned. My cat needed her teeth cleanedI was so nervous because she had to be put to sleep to clean her teeth. They took her in at 9:00am. they called me at 11:00am to tell me the procedure was over and Chrystal was doing good. They explained everything done. Answered all questions.When I picked her up at 3:00 I was greeted by a tech with pictures of her teeth before and after. Everything about her care when I brought her home was explained. I am so happy with my precious cats care I had to shareNorth Shore Animal League is awesome!!
Colin Atlas
9 Jul 2018
The greatest veterinary service I have ever experienced. My family has used this animal hospital and their doctors for 3 generations and they have always been the most competent and caring Veterinari...
The greatest veterinary service I have ever experienced. My family has used this animal hospital and their doctors for 3 generations and they have always been the most competent and caring Veterinarians I have ever met. Not just the family of Veterinarian's who founded and new my family but their staff and the current Head of this location, Doctor Rosen, as well. He has always touched my heart with the depth of his skill and the genuine affection he has for the many animals he treats. You will not find a better place for your pets care.
Maria Irizarry
9 Jul 2018
Compassionate, great staff. Great boarding, doctors will answer questions 7 days a week. Very helpful and open until the 10pm. Open 7 days a week until late. Great place and people.
Kristina M.
21 Jun 2018
I've brought both of my beloved cats here for their regular checkups - scheduling an appointment is a breeze, staff is friendly, and there was never a long wait. The vets have a great sense of humor, ...
I've brought both of my beloved cats here for their regular checkups - scheduling an appointment is a breeze, staff is friendly, and there was never a long wait. The vets have a great sense of humor, and are very patient but firm with our more aggressive kitty. Our first visit actually turned me and my boyfriend's lives upside down when they revealed that our newly adopted cat was not a "13-year-old male" as the shelter had told us, but actually a 2-year-old female! Will keep coming back, as it's only a short walk from our apartment.
Rey Andrada
19 Jun 2018
Great animal Hospital. Has ample parking lot. Friendly, helpful staff. Highly recommended to anyone with a pet. Fair decent price. Only place I would go, from now on.
Yvette Smith-Chunn
21 May 2018
Great! Beautiful facilities, caring, competent and professional staff. Love this place!
Danny B.
21 May 2018
Love this place. Effing Love this place. Would come here and hang out if it didn't look weird for a grown person to hang out at an animal hospital. Actually I wouldn't hang out there. But I do recomme...
Love this place. Effing Love this place. Would come here and hang out if it didn't look weird for a grown person to hang out at an animal hospital. Actually I wouldn't hang out there. But I do recommend anybody who has a pet to at least take a look at this place. They are super reasonable. Their prices. Their doctors. They try to find the best possible solution without breaking your pocket. They care about your pet. I've only gone on weekends and it wasn't so packed. I didn't want to write this review and rave about it so less people would go. THATS HOW MUCH I LOVE THIS PLACE. So long story short. My pup Zooey got bit at a dog park. Got a laceration on the flesh side of her booty. Went to BLVD Animal Clinic and they tried to charge me 2200+ for surgery. Obscene! Got referred to NSAH and never looked back. Wouldn't go anywhere else.
Gio Mangano
11 Apr 2018
From puppy to senior pet; have been fortunate to have had them care for our dogs. They are accommodating and professional.
Armienda Lopez
9 Mar 2018
Staff are friendly, accommodating and most of all caring to my beloved pet which I consider a part of my family. Am sure they are with the rest of their clients. They have a groomer which I like and a...
Staff are friendly, accommodating and most of all caring to my beloved pet which I consider a part of my family. Am sure they are with the rest of their clients. They have a groomer which I like and a parking lot as well. I recommend this place for the reasons I mentioned
Stefanie Machado
7 Mar 2018
They are so lovely here! Took great care of my cat and my dogs when I was younger. My cat recently had surgery here. They took him without much of a wait and he had surgery the same day. The Drs were ...
They are so lovely here! Took great care of my cat and my dogs when I was younger. My cat recently had surgery here. They took him without much of a wait and he had surgery the same day. The Drs were always willing to take my phone calls and answer my questions while he was healing. Amazing practice.
kimberly patino
26 Feb 2018
I took my big boy to the vet. He hurt his foot. The staff was very professional and nice. It was very clean. The doctor was nice and her assistants. They made me feel very comfortable. Or did not comp...
I took my big boy to the vet. He hurt his foot. The staff was very professional and nice. It was very clean. The doctor was nice and her assistants. They made me feel very comfortable. Or did not complain or make any comments that my lab husky mix was howling and crying nonstop for like an hour.
They even asked if that was my baby crying like that.
Highly recommended.
I have nothing bad to say.
Mia O.
30 Jan 2018
After going to my other vet 2x for my dogs scratched cornea and receiving nothing but antibiotic ointment, I decided to try another place, North Shore Animal Hospital.Background:My pup Sadie scratched...
After going to my other vet 2x for my dogs scratched cornea and receiving nothing but antibiotic ointment, I decided to try another place, North Shore Animal Hospital.Background:My pup Sadie scratched her eye on a hike on December 31st when we were on vacation. We went to the ER vet here in the Cape on January 5th, and they gave us ointment and carprofen for the pain and swelling. $180Two weeks later, we went to our normal vet, they stained her eye and told us the same thing as the other place. They didn't give us anything else to repair her cornea, just more carprofen. They also told us that they would have to refer us to an opthalmologist if she wasn't better in a week. $150I am very satisfied with my experience here at NSAH because, they saw my little girl, gave her the dye stain, and then they drew her blood, made a serum from it, and put it in a tube for us to drop into her eye. They also gave us antibiotic drops which was easier to apply than the original ointment. THEN, they also gave us this corneal repair gel to help with the healing. All of this stuff wound up costing under $150. Amie the vet was wonderful and my Sadie girl trusted her. She was gentle and very patient as I asked a ton of questions. This was by far the best vet experience since we moved here. Thankfully, I now have a vet that I fully trust with my babies. My only suggestion is that we get some newer furniture in the waiting room and the exam rooms. They were from like 1990 Also, I apologize to the girl at the front desk for weeping uncontrollably as I heard/saw a dog mama put her baby down. The nurses were visibly grieving with the mama and that solidified it for me. I'm sticking around
Candi B
20 Nov 2017
Dr. Robert Gooden performed surgery on my cat, she healed very beautifully. He was very gentle with her, kind-hearted and most of all attentive. As well for the other workers were very nice and welcom...
Dr. Robert Gooden performed surgery on my cat, she healed very beautifully. He was very gentle with her, kind-hearted and most of all attentive. As well for the other workers were very nice and welcoming. After the surgery we went there for a couple follow-ups, and I can say that I would highly recommend anyone to this place for their pets.
Vanessa G.
18 Jul 2017
Rating a vet hospital is tough because your rating will depend on the outcome of your pet which unfortunately is sometimes completely out of everyone's hands. I am giving this review based on a recent...
Rating a vet hospital is tough because your rating will depend on the outcome of your pet which unfortunately is sometimes completely out of everyone's hands. I am giving this review based on a recent check up for my cat and the service we received. I brought my senior cat here because his appetite has been low and he looks a bit too thin. He cried the whole way there and peed in his carrier. I asked for wipes and papers and they told me they had just run out of wipes and gave me paper. I asked if I could wait inside a room with him so I could take him outside his carrier and clean him up. They prepped a room quickly for me and I was able to bring him out. The vet techs took the carrier to clean in the back. When they brought it back it had been washed and was dry on the inside and lined with paper. They also helped clean my cat with what wipes they had left. The vet examined my cat and ordered a blood test. I requested it be done in the room with me thinking it might help my cat relax-he still went nuts. The vet techs had to bring out gloves and wrap his upper body in a blanket for their protection. They drew the blood and did what they had to to get it done without him scratching and biting them. It was a bit hard to see but there would have been no other way. Overall I am satisfied with how nice everyone was. Both the vet techs got scratched but they didn't stop smiling and saying it was okay. I will update later if I have any comments about his results or further exams done on him.
eileen harkin
21 May 2017
I've been bringing my animal family to N. Shore for many years, and I'm always so grateful for the attention, the compassion, and the knowledge my critters are treated to. When there is good news, I ...
I've been bringing my animal family to N. Shore for many years, and I'm always so grateful for the attention, the compassion, and the knowledge my critters are treated to. When there is good news, I can share it with the staff and doctors, and when the news isn't so good, it's obvious that my pain is shared. Great hospital, excellent medical care, wonderful staff!
Denise Sochran
18 May 2017
Love North Shore Animal Hospital! Dr. Rosen is a fantastic vet and I wouldn't think of going anywhere else! The office staff is always friendly and the facility is very nice/clean/modern.
John So
10 May 2017
I have two acquaintances who had their pets die after visiting this facility. The vet (Dr. Rosen) does not really seem to be knowledgeable about conditions beyond common illnesses. Their prices are hi...
I have two acquaintances who had their pets die after visiting this facility. The vet (Dr. Rosen) does not really seem to be knowledgeable about conditions beyond common illnesses. Their prices are higher and you get a discount if you write a positive Yelp review. The front desk lady (don't know her name) also has an attitude. I would avoid this place and seek a vet office with higher ethical standards.
Annie Ramirez
29 Apr 2017
This was my first time going to this vet. It was a bit far from where I live but it was totally worth it. I really like the employees there, they are friendly and welcoming. The vet didn't push anythi...
This was my first time going to this vet. It was a bit far from where I live but it was totally worth it. I really like the employees there, they are friendly and welcoming. The vet didn't push anything on us like others do and the price is reasonable. I will definitely be taking my dog here from now on.
Neil Savage
20 Apr 2017
This is by far the best Animal Hospital I have ever seen. The staff and doctors are amazing and the prices very reasonable. They treat your pet as if it were their own. I wouldn't dream of taking my c...
This is by far the best Animal Hospital I have ever seen. The staff and doctors are amazing and the prices very reasonable. They treat your pet as if it were their own. I wouldn't dream of taking my cat any place else.
Alisha Adams
20 Feb 2017
Great service from caring vets and staff. I board my pets here as well, and they come home relaxed and happy every time.
Nina Christoforatos
5 Feb 2017
Love Dr. Rosen and his staff. Everyone always goes above and beyond!!
Lovey Lowatsky
16 Jan 2017
Dr. Rosen is very competent and caring. Staff is excellent.
Vanessa Nimons
13 Dec 2016
I've been coming here since my aunt had her dog (10+ years) and since I had my dog (4+ years). Dr Rosen and Dr Zhen are the best vets I have ever had the pleasure of meeting. They take such good care ...
I've been coming here since my aunt had her dog (10+ years) and since I had my dog (4+ years). Dr Rosen and Dr Zhen are the best vets I have ever had the pleasure of meeting. They take such good care of the animals that are being treated and they don't pressure you into doing something you don't want to do. Dr. Rosen doesn't beat around the bush, he's very straight forward and down to business and returns calls in a timely manner. I know that my dog and my aunt's dog are in good hands when they are there. Not to mention they keep you updated when your pet has to be kept for the day. Never an issue and the prices are affordable. I would recommend this place to everyone! Thank you Dr. Rosen, Dr. Zhen and the wonderful and professional staff that manage this vet clinic. You are all angels in disguises.
Jamie Lee
26 Oct 2016
I wonder why the reviews are so good in the recent years here?
They say they care about animals, but they really don't. You can tell after one visit.
My friend's dog ended up dying at the place bec...
I wonder why the reviews are so good in the recent years here?
They say they care about animals, but they really don't. You can tell after one visit.
My friend's dog ended up dying at the place because the vet techs mistreated the dog and the dog became restless and traumatized as they tried to tie him with a rope. The workers are very inexperienced and they seem to be learning how to do everything while diagnosing your pet...
If you decide to go, make sure not to see Dr. Rosen (owner - doesn't have good integrity), but Dr. Zhen. Also, ask to keep your pet and have them do everything in front of you.
Everything is very overly priced. If anything, please go find a nicer vet who would really care...Otherwise, visit this place and have your pet used as a training animal for the techs.
(People get discounts if they post good reviews on Yelp from this place...so there...)
Michael Soulantzos
17 Oct 2016
Great place with a wonderful staff all around. My cat Smokey is always leaves there in a great mood after the kind, gentle, and always thorough care taken by Dr. Galati and the Vet Techs. I rescued he...
Great place with a wonderful staff all around. My cat Smokey is always leaves there in a great mood after the kind, gentle, and always thorough care taken by Dr. Galati and the Vet Techs. I rescued her from the ACC'S kill list. She was in that fantastic facility for 15 days being handled rough, people and animals making noise 24/7, being locked in a small metal box and surely sensing And smelling death. She relaxes once she enters North Shore Animal Hospital because of the vibe from everyone there, and I am glad knowing I live so close to a place like that for all of my animal care needs.
Victoria Cordero
2 Sep 2016
I recently had to put my cat to sleep and then made it a sad but good experience it was so nice and understanding and comforting the staff there is wonderful
Steven Foceri
25 Apr 2016
The past weekend, my fiance and I knew our elderly cat Grace was suffering and needed help. It was a hard time, and even though we knew it was the end that did not make it any easier for my fiance or...
The past weekend, my fiance and I knew our elderly cat Grace was suffering and needed help. It was a hard time, and even though we knew it was the end that did not make it any easier for my fiance or myself. The staff here at North Shore Animal Hospital were compassionate, professionals who helped us through probably the toughest choice in our life so far. They allowed us to grieve and show our emotions. They were respectful, polite and understanding. Dr. Zhen helped us through until the final moments and in her both my fiance and I saw a truly caring, compassionate professional who loves animals.
I would recommend The North Shore Animal Hospital to anyone who has a pet, because the staff truly cares about you, your pet and your family. Thank you for your help and compassion during our time of loss. -Steven & Steven.
Kathryn O'Donoghue
6 Jan 2016
We had a great experience at this vet. She was very thorough and compassionate.
Michael Matteo
18 Dec 2015
Very clean and extremely friendly and helpful staff .even when I'm neurotic about my dog.Dr Rosen is great kind tells you how it is . Dr Zhen is so sweet really cares for you and your pet
Candy Eng
11 Aug 2014
This is the best animal hospital around. They are open 7 days a week, have a vet tech on duty 24 hours to monitor the animals who stay overnight, and the vets are very caring and knowledgable. The g...
This is the best animal hospital around. They are open 7 days a week, have a vet tech on duty 24 hours to monitor the animals who stay overnight, and the vets are very caring and knowledgable. The great thing is that they have much of the diagnostic equipment on site, so you don't have to come again to get a test done. The front desk staff are friendly and kind and make me feel welcome. They have a parking lot so it is very convenient. I usually use Dr. Rosen for my cats, but every one of the vets has been so wonderful and take the time to explain your options which I really appreciate. I would highly recommend them.
Martha Anne
25 Jul 2014
We have used a lot of vets over the years for 5 dogs and 21 + cats. I agree with the poster who said that the support staff demonstrate that they truly love animals. They are VERY kind to them and ...
We have used a lot of vets over the years for 5 dogs and 21 + cats. I agree with the poster who said that the support staff demonstrate that they truly love animals. They are VERY kind to them and provide gentle, compassionate care and really get to know each animal. The staff vets are quite bright. We use Dr. Rosen and Eylers and they have been excellent diagnosticians and have done some great surgery including dental work that was complex. I do recommend them and I feel I can TALK to them openly. Anyone who complains about the fees needs to know that they are pretty much the same everywhere.
Jen T
27 Oct 2009
I did not have Dr Foley as my vet. I had a different vet at this facility. He wasn't so much the problem. But of course the vets are going to be nice, they want your business. He did rush me when I br...
I did not have Dr Foley as my vet. I had a different vet at this facility. He wasn't so much the problem. But of course the vets are going to be nice, they want your business. He did rush me when I brought my cat in for a check up and some blood work and it wasn't even busy that day. I was the only client there, which doesn't say much for their business. My cat was given back to me shaky with blood on her back leg and it was very bruised. They said that the vet tech had some trouble finding a vein. After speaking with a friend of a friend I found out that a lot of the vet techs here aren't licensed or even in school for vet tech. No wonder she couldn't find the vein. This hospital hires people off the street and allows them to do invasive procedures to your pet without a license! When I called for the results and to complain their office manager was very rude, spoke over me and basically told me my information was incorrect. Well, my cat's bruised and bloody leg speaks for itself. I would NEVER go back here again. I suggest you bring your pets elsewhere. Somewhere that hires licensed veterinary technicians!
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