We contacted Roosevelt in late 2013 (sorry, late review!) because they do laparoscopic spaying; Dr. Glassman got back to us right away & explained that our toy poodle Ti was too small for that procedu... Read More
We contacted Roosevelt in late 2013 (sorry, late review!) because they do laparoscopic spaying; Dr. Glassman got back to us right away & explained that our toy poodle Ti was too small for that procedure, but that she could remove her ovaries only & thus keep the incision, & the trauma, to a minimum. We drove up from NYC on a snowy morning. The office was immaculate & we were very happy to see how kind & gentle everyone at the office was with her. Dr. Glassman had explained the procedure already but let us ask more questions, & told us we could pick her up in a couple of hours. The office is located in a strip mall; we wandered around the drugstore (where one of the office staffers saw us & reassured us that all was going well -- we must have looked rather nervous!) & then to the coffee shop for a quick sandwich. We hadn't even finished eating when my husband's cellphone rang; surgery was done & we could get her. Roosevelt offers the option of a Surgi-Shirt (a snug stretchy suit that keeps the dog from licking or biting the incision, & can be rolled up to let her urinate/defecate) -- much nicer than the Collar of Shame -- we have since used it like a Thundershirt to keep her calm under stress. No carrier required: they put her straight into my arms, told us what to expect & how to take care of her & gave details on when she could begin taking her pain medication,& off we went back to the city with Ti curled up in my lap. Other than a few whimpers when the car went over a bump, she had an easy trip home. By evening she was quite interested in her dinner & then slept comfortably. The pain meds the next day helped, & other than on the ride home, she didn't complain at all (as a rule, she is a very vocal poodle!). When we took the shirt off her, we were amazed at how tiny the incision was. It healed remarkably fast with no ill effects, & she was her usual energetic self from the second day on. I would like to say again how extremely competent, compassionate & kind every person in the office was, & despite the distance, when it's time for a dental cleaning or anything beyond routine vaccinations, we will be very happy to make the trip. Highly recommended in all ways. Wish we were near enough that she could come for daycare. Thanks to everyone there! Read Less