Armory Dog And Cat Hospital

This vet clinic is ok, if you just want to get your shots up to date and don't have any where else to go. The wait can be from 40 mins to 1 hour and a half after your appointment time. Try to get a Second opinion if anything abnormal is found with ur pet. For my last visit a few things bothered me. Mostly with the vet tech. The vet tech that was helping the doctor, was on his phone 90 percent of the time checking his Facebook, texts and email. Picture this- in one hand he held my pup and the other he had his phone. He really didn't seem to enjoy his job and my pup wasn't really comfortable. For example when i take my pup to the groomers at PetSmart they stay still and let the tech pampers them. My pups feel the love. In armory dog the vet tech didn't really seem knowledgeable with my questions i had. I'm better off googling them. The doctor was ok. She prescribed ear cream for my pup for an ear infection. I have to get a Second opinion on this.  My bill was 140 for 4 vaccines, the visit and the ointment. I only go here is for a check up for my pups bc I'm going to travel with them. Read Less

On 8/14/18 I noticed my dog was constantly itching. As a fairly new pet owner I naturally panicked and called Armory Dog & Cat HospitalVeterinary Clinics & Hospitals who immediately accommodated me with an appointment for the next day.  Once there I was welcomed with the best customer service I've ever experienced. The staff was friendly and sympathetic.  They attended to my dogs needs and I left feeling at ease knowing my dog was receiving such great treatment.  On 8/17/18 I took my dog to get groomed. During the grooming session the groomers immediately aborted the grooming due to marks & scabs .Again I panicked and called the  Armory Dog & Cat HospitalVeterinary Clinics & Hospitals at 445 (mind you they close at 5pm)while on hold I decided to drive over. Once I entered the lady I was on the phone with said great I was going to tell you to come in.  They immediately attended to my dog and assured me everything was ok and normal.  They did not charge me for this emergency visit.  This to me was the icing on the cake. Most places would take advantage of my lack of knowledge and instead they are educating and helping me become a better dog owner.  I highly recommend this place. Read Less

Please do not take your pets to this place. I had a 1PM appointment. By 4PM I was told I had one person in front of me. A woman than walks in and checks in at the counter 20 minutes later she was called to be seen. When I asked the clerk why this was she informed me that the woman had a 12:45PM appointment and mines was for 1PM. They were incredibly rude not to mention the office itself is filthy. PLEASE DONT TAKE YOUR PETS HERE. Read Less

I don’t understand why these people open a clinic if they’re just gonna turn down animals. Came in as a walk-in because my cat is having an emergency but instead they rather take care of trimming and grooming other animals. My pet is sick and is in need of medical attention!!! Zero compassion. They don’t care not one bit. Read Less

Good service. Good doctors. Make sure you go with an appointment if you can call ahead. It will save you some time. Also Dr Daniels, Dr Morea and Dr Paukner are very sweet and knowledgeable, very understanding. Read Less

I absolutely love this animal hospital! My dog Cinnamon needed emergency surgery and was turned away from big name hospitals but the Amory dog and cat hospital accepted my dog with no problem at all, even offered me financial services that allowed me to pay for the emergency surgery!. I'm forever grateful and thankful to Dr.Burchman and staff who has done everthing for my dog Cinnamon. I would totally recommend this hospital to anyone looking for excellent care of your pet and a very knowledgeable staff that makes your time there very comfortable. Read Less

Stay clear of  Dr.Tanya Paukner. Her assessment of my cat was dead wrong and it almost cost him his life. Time and money was wasted when it could have been resolved with the proper treatment from the beginning especially when she was told money was not an issue. It seemed as though Dr.Paukner assumed that due to the community all pet owners must be poor so unable to afford services so she provided insufficient information. I made a complaint  against her with the NYS Veterinarian Board which was investigated. Unfortunately the vet board found her innocent of any wrong doing. Although the vet who performed the life saving surgery stated that it was cut and dry that this surgery was needed and not some pill Dr.Paukner prescribed that never would have worked. I would encourage anyone who feels that their pet was not treated properly  to file a complaint with the  New York State Veterinary Board located at89 Washington AvenueAlbany, New York 12234You can also contact the The Bronx OPED and their office number is 718.794.2457 for more information on complaints. The silver lining is that there is a record of complaint against her that stays forever. Please Do not think that nothing can be done when it comes to your animals. They deserve respect, dignity and access to health care from professionals who are not going to lie or try to manipulate you. You are their advocate! Read Less

I've had terrific vet care for my cat and dog here, and the vets, assistants and receptionists have been wonderful. No substandard treatment, phony diagnoses or coercion for expensive treatments. Honest, skilled vets. However, I do feel that no one would complain if they'd somehow streamline their workflow/decrease wait time, etc. Never go as a walk-in unless you have a special fondness for long hours in waiting rooms. Make an appointment and bring something to read or knit. Beth, Manhattan Read Less

I've been using this vet for 3 1/2 yrs now. The prices are cheap. The office could for sure use a makeover. The staff are friendly and helpful. Yes there are a few staff with funky attitudes. Don't let some of these bad ratings deter you from going. I will continue to use this vet. Read Less

I wanted to have my puppies ears cropped. The date they gave me was so far away I forgot. Not only did I not get a reminder call like all other vets do I was called to ask where I was 2 hours after the appointment and told for a new appointment it would cost me another 100 bucks on top of the 500 they would charge me. And they were very rude about it. I should have read the reviews before went there and I would feel so ripped of. Do your self a favor do not go to this horrible very in professional place. Read Less

Dr. B where do I even begin. Dr. B is the BEST vet ever! I have been with him for 30 years. Yes in those years I have tried new vets but I always come back. There really isn't anyone like him. He is extremely caring, honest knowledgeable, understanding and he really really cares for you and your pet. It is never about the money with Dr. B. Most practices have you pay upfront and you can sense their greed. All they want is your money. Not Dr. B. Dr. B helps you and your pet out first and then you pay. He has vast knowledge of everything to do with animals and will guide you thru and explain everything thoroughly to you again and again. He also will refer you out to great veterinarian specialists if needed always keeping in mind to not send you somewhere that will just drain your pocket. I have always joked with Dr.B that he can't retire before atleast cloning himself several times. It would honestly be a huge loss to pet owners. If your pet is sick or has been sick for a while and you find yourself struggling financially to keep your pet alive and nothing seems to work. May I make a suggestion : see Dr. Burchman. Get a second oppinion from him. He has saved many of my fur babies and has prolonged their lives significantly. Now I won't lie : yes there is always a long wait but it is because he is that damn good! Actually he is # 1! Furthermore he isn't money hungry. He truly is passionate about animal life. He won't take your money and rush you out like other vets. He takes his time with your pet and you. Actually, alot of time and when it is your pet's health at stake isn't that what you want? Yes it can be frustrating when you are the one in the waiting area but as soon as you go inside and Dr. B sees you it is all worth it. You will understand that nothing is rushed with him and that he is just a genuine , honest and caring doctor whom takes his time making sure that he thoroughly examines your pet before giving a diagnosis. If you are like me and just dont want to sit inside the waiting area you can always sit in your car or wait outside. No worries because the vet tech will come outside to let you know that it is your turn. I always let the front desk know that I will wait outside and have never encountered any issues. As far as the front desk staff: Jess , Hector and Marilyn are lovely!!! Jess has ALWAYS accomodated me. She just makes you feel so comfortable. She is very courteous, pleasant, understanding and genuine. Jess always makes it happen. She is such a cool and sweet person.  Marilyn is always very lovely and will make everything run smooth. My favorite vet tech is : Jose. Dr. B and Jose make a great team. Jose makes you feel comfortable enough to trust him with your pet. He is very gentle and you can tell that he is an avid animal lover. Look no further if you are looking for a caring, honest, dedicated, trustworthy, smart, thorough, knowledgeable, reliable veterinarian. Dr. Burchman is definitely without a doubt in my mind the best. I forgot to mention that you will not find lower prices than Dr. Burchman's anywhere that you go in these five boroughs. He has the lowest prices in NYC. For Dr. B it isn't about the money, it is about your pet. He is truly a gem and very special to me. Thanks Dr. B , Jess, Marilyn , Hector and Jose for always taking excellent care of my furbabies. Read Less

Been bringing my pup here since he was 2 months old and it's just ok, I think it's gotten a little better over the years. The prices are fair ($40 for the examination fee, used to be cheaper) but be prepared to wait a really LONG time to be seen. It's always extremely busy and I've had to wait hours even with an appointment. They used to take walk-ins and emergencies but I believe the policy has changed, I would def. give them a call before coming in if for that. They're really good if you have to run diagnostic tests because they're cheaper than most. I had to get two x-rays, blood work and fecal check for my pup the other day and the total was $484, which is not terrible for all the things he got done. Having visited other hospitals including the ASPCA I'm sure they would've charged twice that. The waiting room could be cleaner in my opinion, used to be worse but I'm glad they got rid of the nasty carpet. Only reason I keep coming here is because the vets are really knowledgeable and sweet, I've honestly never had a problem with any of them. I've also heard good things about their groomer but I've never tried it.If you don't mind the wait, its not that bad. Just bring a book and some water for your pet. Read Less

My cat who had gone in for surgery was brought out in a  cardboard carrier. I hopped into a cab and brought her home. As I took her out of the carrier, I noticed that this was not my cat. I called the vet immediately and told them that they had given me the wrong cat. They denied it even though the cat I had weighed 20lbs. and my cat weighs 9lbs. They told me that she was swollen from the anesthesia. As I proceeded to take the wrong cat back, the vet calls confirming their mistake. I was completely outraged at their lack of professionalism and negligence.This place should be shutdown!!! Go at your own risk!!! Read Less

This animal hospital has provided excellent care to my pets, and rescues, for 17 years. They do this despite the fact that they are in one of the poorest places in the country, and have maintained prices way below average (in NYC) in an effort to serve that community. They have, moreover, showed tremendous patience with clients that are aggressively rude, uninformed, and honestly anxious over symptoms displayed by their pets. If I could win the Lottery...a big donation would go to Armory Dog and Cat Hospital. This review is provided by someone who has rescued animals most of her life, and is a licensed Biology teacher. Read Less

I took my late chihuahua Oreo here when she got very ill. They took an X-ray & ran test on her & they said she had a "foreign body" inside of her. I asked if they can remove it & they said they were overcrowded so they would refer me to the ASPCA in Manhattan. No room? So why even run the test, just send me some where else but anyways.When I got there, I gave the vets the video X-ray that the Armory told me to give them & they said they would have to run their own test because they aren't a referral hospital & they don't know where I got that information from. Upset & annoyed, I paid AGAIN for the same test. They found out Oreo had Stage 3 Kidney Failure. So WHAT foreign body was the Armory vet even talking about!? He couldn't read the X-ray? She died 3 weeks later. Not saying it's their fault, just wish they knew how to read a damn X-ray.Don't EVER bring your beloved pet here. PLEASE. Read Less

Long waits if you go WITHOUT an appointment.  I have been taking my pets here for over 20 years.  My dog was put down several years back and today my 20 year old daughters dog who was also 20 years old (a senior dog in his 80's was put down due to a blockage in his urinary tract. Vet was very kind to my daughter while he explained what was the best course of action.  Recommend that you make sure to book appointment and be prepared for a wait.  Sometimes they have EMERGENCY WALKINS that need to be tended to first. Read Less

I wish I could give this place less than one star. I find what they're doing here absolutely disgusting and quite frankly very disturbing. I took my pets here for a long time and we never really found any solutions for them. They just wanted us to keep coming back to "run" tests and still no solutions or clear answers as to what was wrong with them. My pets were just getting worse and worse and all these people were doing was milking our money. We finally got sick of these awful people and them to a real caring animal clinic and the damage they did was almost irreparable. If you love your pets please stay away from these money hungry hustlers. Read Less

Worst vet in the bx. Not to mention they keep a beautiful parrot co fined to a tiny cage on top of a vending machine in a loud waiting room.  A vet that can torture a pet of theirs is not a place I would bring my pet to or support and I recommend nobody else go their either. When I asked about the bird, I was very concerned because it looked stressed and unhappy, the girl behind the counter didn't even know what bird I was referring to and then she said "oh that bird? It's mean nobody goes near it" yeah exactly the problem you fool! Stay away from this animal torturing hell hole Read Less

Through a recommendation from a friend's friend I took my cat to a Veterinarian on Webster Ave in the Bronx. That was a not a good move they did take care of my pet, so I found This facility and I have been pleased ever since. You know a place is good if it is  crowded, and this place usually is. Who is pushing to get into a bad place? My cat had a full work up and I was told she needed surgery and the price was given. I was not pushed or scared in to giving my pet what she needed. Although I gave her what she needed anyway. I have been bring both my cat and dog here very since. There are several veterinarians but I really appreciate Dr. Moreo, she explains everything to me and answers my questions without making it to complicated for me. And although I only see  her ( once a yr., unless there is an emergency, she remembers me and my pet kids or acts like she does :) The facility is small, but busy many pet owners complain about the wait, I don't. I try to make my apt at the end of the month and on the late nights. The prices are reasonable, for me. I think patients love their pets but don't realize that it cost to care for them properly and they take this out on  the staff. And this is unfair everything is expense and if you find a place that is good and people care about the animal treat the staff with respect. The Staff is always nice to me and I to them.The front desk needs help with organization, especially on Saturday. I think it would help if one employee checks in the apt(as these are listed) and another checks in the walk/emergencies at least the first couple of hours. This might help I don't know . Read Less

On a recommendation from a family friend I brought my puppy here today . I was worried after reading all these negative reviews .. however I decided to give them a shot . I did make an appointment which made the wait time almost non-existent . So I would suggest that you do too if you want to come here as I did skip people who were already waiting as walk ins. The Vet we got and her assistants we're really nice and answered all my questions and took care of my puppy so much so he didn't cry at all even when getting his shot . Will continue to come here and update this review should my opinion change . Read Less

Before arriving, I read the reviews which mentioned long wait times and the staff having bad attitudes. I decided to bring my dog anyway because he really needed to see a vet. While waiting in line, I overheard a staff member talking to a customer with such a disgusting attitude. The poor guy just wanted help for his dog and I felt bad that she was so nasty towards him. After overhearing their convo, I walked out and decided to get help elsewhere. Read Less

As soon as I walked in this office, I knew that it wasn't the place for me. It was dirty and dark, poor lighting. There were 20 people waiting in the waiting area. In addition, the staff was rude. The one receptionist appeared to be on something. She was erratically moving through the line skipping people and kept jumping from behind receptionist desk to the line. Pure chaos. They do not honor appointments. This is irresponsible and unprofessional as I have a puppy and she could have gotten sick being around so many pets for long periods. Of the owner of this office cares about his practice he would read these reviews and ACT NOW!!!! Read Less

Please save yourself the frustration of bring your pet to this place. The staff is unprofessional and the one receptionist looks as if she is on drugs. It is very chaotic there. The receptionist is running around skipping people on line and rude. This place does not honor appointments and this presents as a problem when you have a puppy that has yet not been vaccinated. In addition, the place is dirty and the lighting is poor. When you walk in the door and see this, the actual treatment of your pet cannot be good. Don't bring your pet here! Read Less

I use to go here and then stopped. They're incompetent and disrespectful. I brought my chihuahua in with a bad rash and instead of doing thorough check they looked at it and gave me wipes and sent me home. Needless to say the rash got worst and spread. They also tried to bully me into getting vaccines for my dog that it turns out she didn't need until the following year, then told me they wouldn't look at my dog without those vaccines. Definitely not the way to treat your clientele and their pets. I gladly took my business someplace else and I'm much happier with the treatment I get there. Do yourself a favor and don't go to this place.Read Less

Dr Burchman and his staff are the best in the business. I don't care about how long the wait times are, how nice the decor or the cost. Decor doesn't care for you pet, A knowledgable and friendly staff does! The place is clean and well kept. The costs for animal care are very reasonable as well. All I cared about was my dog being handled by people who love animals like myself. The staff, from the reception desk, techs and doctors are informative, honest and compassionate. Yes, the wait times are long but I rather wait a while than be mislead by other quacks. I have peace of mind here and that my friends, priceless. Dr Burchman and his staff are true professionals. Knowing your pets are in good hands at a Veterinarian is a godsend and at Armory, they are! Read Less

They killed my mom's cat and charged her for it. She took the cat in to be groomed. They decided to anesthetize her without informing my mom. Gave her too much and killed her. She was not old and she was not sick. They didn't apologize and they charged my mom for services on top of everything. It is better to take your pet to the Humane Society where they actually care and won't kill your pet for money. True story! Read Less

The only reason I gave them 3 stars is because of Dr.Daniels she is just simply amazing!! As well as her assistant...I had a 4:45 appointment to admit my dog, upon checking in the front desk is just unprofessional they took my information had me fill out forms then just told me to have a seat. They didn't give me and estimate wait time asked if I had any questions nothing! Before I just took a seat as I was told to smh I asked her what was the wait time and asked her some con...cerning questions, she immediately became angry and frustrated. After waiting 2 hours from my 4:45 appointment when I went to inquire a status they couldn't even find my dogs charts! The manager was helpful Marilyn very sweet but she needs to manage the front better you have secretaries there siting with backwards caps on which is totally unprofessional. Finally I get in and Dr.Daniels soothing comforting voice and personality put me at easy. She explained everything to me step by step and called me after words to tell me all went well with my princess. They need to work on there customer care, especially if you have us paying you hundreds of dollars at a time! Will I be back I don't know yet I really like Dr.Daniels but the staff and wait time and treatment is disgusting. P.s besides manners ... they need a bigger space!! See More Read Less

Dr. Burchman is one of the best vets in the city. I've been bringing my cats here for 8 years and recently starting bringing my puppy. He is extremely attentive to the animals and very knowledgeable. He takes the time to explain everything he is doing and takes all the precautions possible. I take the train for 40 minutes from manhattan just to see him. The prices are also very fair. In fact, the lowest in the city. They are not trying to cheat you for owning a pet, instead just charging a fair price for their services. The wait on Saturdays is a bit long if you don't have an appointment, but that's because everyone is coming here. Read Less

This review has been revised to be more helpful as the first review was fueled by grief and guilt. Back then I was still in shock, as I had never experienced such cruelty and lack of empathy towards a cat in pain and you would never expect such a horror story at a vet clinic. My cat, Poky, was seen by Dr. Kendra Daniels who diagnosed him with rotting teeth and scheduled him for a dental procedure. When I told Dr. Daniels that another vet had already seen him and had said there was nothing wrong with his teeth, in a rude and abrupt tone she insisted that it WAS rotting teeth. I insisted on both blood and urine tests to make sure he wouldn't be misdiagnosed. In a few days the doctor called me and told me they were both normal and Poky was a good candidate for a dental. Long story short, she performed the dental procedure, cleaned and pulled a couple of teeth and with them, she also pulled his jaw (literally ripped it from the flesh up to the front tooth). She told me when I picked him up that the procedure was successful, she pulled teeth and then she discovered that he had a severe jaw infection. No mention of the ripped jaw. When I called her a few days later asking why he was bleeding so much, she said it was because of the extraction. When I took Poky there a week later, I told her about the lump under his jaw and she said that that's where the teeth were. That's when she also told me that when she pulled one of the teeth, the jaw wanted to come with it. When her assistant opened Poky's mouth I was able to see that his jaw was all bloodied and bruised. That very night Poky's jaw was twisted. I called the office and asked for Poky to see another doctor and he was seen by Dr. Booker who said that if the jaw is infected, you don't touch. You drain the infection first. Dr. Daniels kept insisting that she didn't know, even though common sense would tell one that severe infection is not hard to spot with a naked eye. She had lied about the lab results also. His white blood cells were high and other indicators in both blood and urine tests showed that he was not healthy and she kept calling them "completely normal." Then, while in Dr. Booker's care, my cat ended up with a broken jaw. Accident, using him as a guinea pig? I will never know what happened there. All I could see from their notes was that Dr. Daniels, Dr. Booker and Dr. Burchman (the owner) had a tete-a-tete and God knows what was discussed and resolved in that meeting. All I know is that they broke Poky's jaw and didn't even tell me. They kept denying it. He was the sweetest cat ever and, in her defense, Dr. Daniels kept saying how she's scared to look into pet's mouths because they might bite her!!! Poky was put to sleep a week later. Unfortunately, the word of an incompetent doctor is valued more in a court of law. After confronting her in court, I decided to out her, because I believe she is a danger to pets. She doesn't know what she doesn't know and that's the worst kind of not knowing. She kept insisting that the lab results were normal (in her universe of course) and what's worse is that she lied under oath. At first, she said she didn't pull teeth and later on admitted that she did pull a tooth. When confronted with an affidavit from a real doctor who stated that she should have stopped when she noticed the jaw infection, she kept insisting that she did stop. I paid for the whole procedure upfront and no money was refunded to me when I picked Poky up. She also verbally communicated to me that the dental procedure was successful. Well, she changed her story in court and it's hard to prove when it's your word against the doctor's word. In these cases you rely on personal values and ethics. You draw your own conclusions.Don't let her do to your pet what I let her do to Poky. RIP Poky.  And, yes, both Dr. Daniels and Dr. Booker were rude. Think twice before you trust them with your pet. Dr. Burchman seemed like he cared, but, unfortunately, Poky got to him after Dr. Daniels had already doomed him. Read Less

These people are butchers. They broke my cat jaw while pulling his tooth. They acknowledged that they do not have any dental experience or any X-ray machine but still take the money for it. They recommended another veterinarian at another animal hospital.Butchers!!! Read Less

The only good thing about my experience was Ms. Daniel's and her assistant. I was just informed their policy is you must know what prescriptions your pet needs before your appointment (even if you are not a veterinarian yourself) if you want a prescription in hand before you leave their office. After my dogs' appointment, I decided not to buy their Heartworm medication (better price at Dr. Foster's & Smith).I then requested a prescription but was told that I would have to wait for their head veterinarian, who was not in. I was then given two options 1.come back tomorrow to pick it up or 2. get it via fax. Since, I do not live close by I decided via fax would probably be best (parking in the area in also not the best). That took an additional 2 days to receive. What a hassle to get that prescription...numerous phone calls and endless times place on hold (make sure your cellphone plan has unlimited minutes because you will be a hold for a LONG time). A few days later after being informed by Dr. Foster's that they only accept original prescriptions via mail or a prescription fax directly from the Vet's office I had to once again contact the Armory Dog and Cat Hospital (not a good experience). I was again left on hold...again and again and again. Then I was told that they would fax the prescription but only once and once ONLY in a very harsh and not very pleasant tone. Then I was told to make sure I call 24hrs before any future appointment with the name of the desired prescription for my pet if I wanted to get a prescription on the same.Read Less

Llevo como 9 aos llevando a mi Teddie,y no debo quejarme de los veterinarios porque se preocupan y se aseguran de darle la mejor atencin. Lo que si debera mejorar es el tiempo de espera y tengo alguna duda de las personas que hacen el grooming porque siempre me dicen que el es un angelito pero Teddie acta muy asustado y extrao cuando lo recojo. No sé si es normal o no,porque antes no era as. Confi en que sea algo natural porque el servicio médico es excelente. No puedo decir q es caro porque los servicios médicos son as pero considero que s son costosos. Read Less

After reading these reviews , I feel compelled to write about my experience with Armory Dog & Cat Hospital. A co-worker recommended this practice when I mentioned I owned several senior cats, with varying ailments and illnesses and they were all treated for by these folks Yes, the wait can be long, the waiting room cramped and the staff curt but they are very busy and sometimes understaffed. I also have witnessed clients acting out in the most outrageous and aggressive ways imaginable and the staff handled those incidents with more professionalism and grace than I would have been able to muster. Not every veterinarian's personality will mesh with a pet's owner but these are all very compassionate and experienced vets. I've seen various veterinarians over the years and I'll take a competent, caring vet in the Bronx over one with a fancy office who is only interested in making my pet the $10,000 cat while stroking my hand. The fees and medications are affordable and far less less than one would expect to pay at a comparable clinic. Annabelle Moreo has been nothing but professional and caring in my experience and I will continue to take my cats (as well as my son's cats) for as long as she's there. Dr Burchman is excellent and experienced-he quickly and accurately diagnosed my cat with CKD. Despite his illness being quite advanced, we had a quality year together under their care. Cats in particular are very good at hiding their illness from us and other felines; thus, urgent and emergency care will not be inexpensive nor is it guaranteed to prolong the quality of life of our furry friends. It is hard to have ease their suffering and help them pass into the next life but as pet owners we must all do right by our companions. It distresses me to see vitriolic reviews by pet owners who took a beloved pet that had a poor prognosis with a corresponding outcome. I see they are lashing out but blaming the messenger is not helpful to others. Read Less

The Doctor's are great with the pets. The only thing is the assistants, horrible attitudes along with their facial expressions. They should be more welcoming and smile much more we bring in our pets with concerns and they should be look and show concern. If they don't like their jobs they shouldn't be working in an environment where you should be smiling much more. Smiles don't cost much and are very contagious. The owner of this establishment should hire people who actually like their job. Good place to take your pet but please reconsider hiring humble, nice caring assistants! Read Less

i love that place so much that i go their like every day i go their beausce my dog have cancer i love my dog so much i was sad my dog their too then we take him into a hospital my dog is still but armory dog and cat hospital fixed my dog from getting cancer i was so happy about that i hope other people go too. Read Less

They deserve 0 stars Annabel Moreo is an EVIL INCOMPETENT Veterinarian that murdered my pet by giving it a lethal combination of drugs that don't interact well with each other. She gave my sick pet so many drugs in two days that my pet didn't need, including a dangerous long term steroid vaccine. She gave my pet all this medicine because I prepaid for one of the two treatment plans she offered. She said whatever medicine my pet doesn't need money will be refunded to me but instead she used up all the money to pump a sick pet in need with unnecessary drugs. My pet died two days after being treated by this vet. She is a lying MURDERER. Hope she burns in HELL! Read Less

They deserve 0 stars Annabel Moreo is an EVIL INCOMPETENT Veterinarian that murdered my pet by giving it a lethal combination of drugs that don't interact well with each other. She gave my sick pet so many drugs in two days that my pet didn't need, including a dangerous long term steroid vaccine. She gave my pet all this medicine because I prepaid for one of the two treatment plans she offered. She said whatever medicine my pet doesn't need money will be refunded to me but instead she used up all the money to pump a sick pet in need with unnecessary drugs. My pet died two days after being treated by this vet. She is a lying MURDERER. Read Less

Called in Friday at 930 to get an appt phone was busy by 1000 call went through. No appointments available that day. Was told to arrive by 1230 for a walk in. Best bet is to call for an appt several days ahead to minimize your wait time. Arrived at 12 and place was packed . Gentleman at front desk did not want to let me in as a walkin due to the long wait. explained I called earlier and was told to come in as a walkin and that my pet is a regular customer. Place was apparently overbooked. I read a tip where it says you can leave your cell phone and have them call you when your appt was ready. I signed clip board around 12 I called once at 400 to make sure they hadn't forgotten me. I was seen at about 500. That's a 5 hour wait. My dog was seen got blood work and I received a reasonable bill for her exam. I have been going here for a few years in order to minimize the expense of treating her for a chronic condition over several years. She gets good vet care when she comes here. Overall I would recommend an appt if you can get one and bring plenty to things to keep you occupied while you wait. Better to wait in car. Other places will charge you an arm and a leg and a paw. But the wait was really long and has been that long for me before. Read Less

My family and I have been coming here for the past 23 years. All of our pets have come here. I do have to admit the wait is long. I wont lie about that. Many people come to this vet clinic so the wait is expected. They try to accommodate everyone which at the end result is over booking. But they are nice enough to call you if you are waiting in your car or outside. To bad I will be moving to the west coast next year. I would have loved to have a vet like the one my pets have had all these years. Read Less

this place is very lackluster the staff is very rude when a customer was there with a overweight dog the groomer walks out and calls he customer out because her dog was overweight and she wasn,t even there for the groomer and the dog had a thyroid problem which the groomer didn't know. the staff speaks as if they are on a st. corner selling drugs and the doctors have no empathy for anyone it is crowded the waiting room has steel chairs that you wold rather stand than to sit on.all in  all its a horrible place i will never go there unless in a real emergency and everything in a 20 mile radius is closed Read Less

This place is amazing! I've been here quite a few times over the years for both of my cats and both of my dogs as well as taking my grandparents pets to this location. The staff is very friendly and they are more than welcome to answer any and all questions you may have. They have also been great at treating my pets at a short notice which I can truly appreciate. My pets have received the best care and I am more than Grateful for their great customer service. Read Less

They may take a little long but THEY REALLY CARE ABOUT YOUR PET, not ONLY LOOK FOR THE MONEY, they are there to realy help you, is maybe not the best looking dog hospital, but i being to, very fancy" dogs hospital and they are not Responable LIKE THIS PEOPLE ... THAK YOU GUYS Read Less

First experience... The appointment wait was about an hour. When they allow walkins and emergency cisits, so i have to weigh things out. It's a small place with love for animals. That's what i care about and without breaking the bank to keep my furry baby healthy and happy. Doctor is great and staff so far, love the furry babies. Read Less

Let me start by confirming the LONGGGGG wait.  Yes, its a LOOONNNGGG wait but at the end of the day, it's an over populated area of the Bronx where apparently everyone owns a dog or a cat.  I've inquired about numerous vets in the area and ALL of them charge almost double what this place does for an initial visit and or shots.  I've never had a problem with the receptionists, the doctors or anyone in the waiting area. I usually wait outside in my car and have them call my cell when it's my dog's turn. It's well worth the wait. Read Less

I have been bringing my cats here, since last year and recently. Made an appointment and waited 3 hours! My cat had blood work done, and I was told the results all came back negative! Long story short,  my sweet cat of 15 years, was not healthy, she  was not properly diagnosed! Consequently,  I took her to another veterinarian,  where she  was  was found to be gravely ill, and a decision was made for her to be euphenized! Read Less

I started bringing our pet about 35 years ago. I must admit even back then the love and attention given to my pet has never changed. The service has always been quality attention and with inflation and all, these life savers are so reasonable with their prices. I love it hear my Baby Lin loves it hear and this is where we will stay. If you love your pet and want the best, well here you go. Read Less

i wanna thank Marilyn for going out of her way to bring the metacam for my 15 yr old yorkie named timmy i appreciate the concern she had for bringing me the medicine thank you so much will never forget what Armory dog & cat hosp. did for me. Read Less

Be prepared to wait. Appointments are useless as they overbook and you end up waiting for at least an extra 45 minutes. Waiting area is small and congested. This review is only for the waiting time and not yet for the actual vet. We shall see. Read Less

I've had to take both my cat and dog there and had nothing but great experiences. The staff was great and affordable prices. The days I made appointments the wait time wasn't so bad. The days I had to go in as a walk-in the wait time was very long but you have to expect that in any type of hospital.Read Less

This place is un organize , the staff is very rude i got there @ 10 am in the morning just to have my pet a traveling paper to the doctor just to touch the pet and give a certificate to travel last 4 hours to be called , do not recommend the place at all , the price its ok other places its just 5 more dollars is worth to pay instead of waiting for so long , you get desperate , your pet gets desperate , i have never wrote a reviewed before but this place i needed to write a reviewed of just how i felt Do not go here !!! Read Less

About 8 months ago, my daughter found a baby kitten.Although I'm an animal lover, I detached myself from pets years ago but once this kitten came into my life - The rest is history. She is now a part of our family. I teach in the Bronx but travel from Queens to this location on Kingsbridge Road. EVERY person on staff is SUPERB. In such a small space, they do the very best under at times what can be a stressful clientele (THE CUSTOMERS). Yes, there may be a wait (although I've never waited more than an hour on already 3 visits). Dr. Benyamen, Francisco (technician) treated my kitten with the upmost care and patiently answers your questions. The cost per visit is quite affordable considering how pet care can be astronomical. Kudos and Thumbs up to Armory Dog and Cat Hospital. I dare you to find a better deal in NYC. Read Less

If I could give them no stars I would. I took my hyper 17 year old cat because she was not feeling well. Since she was very upset a technician was required. The technician available was not professional and did not know how to handle a cat that is very upset. He attempted to hold her with one hand and he let her fall off the table and hit her head on some metal shelves. Now my cat is tramatized and won't eat . So I want to thank them for doing this to my fur baby. I will never recommend this place to anyone again. Read Less

Some of the staff was unprofessional, when I took my cat to the vet. I waited, and when it was my turn to be seen, and when I took my cat out of the carrier, there were insects crawling out, but I was unaware until they workers started laughing:( It would've been ok if they told me that we can't serve you because of you have an insect problem instead of just laughing:( I'm never going there again. Read Less

Great place doctor berchum and his staff are wonderful .they are very carring and loving to animals and owners i know him for many years of great service to my shitzus. Great place to go. Awsome experience the best ive ever come across tommy rodriguez Read Less

My 6 month old was scheduled to get neutered today. I received a call the day before the procedure the person who called me was nice, and informative. The day of the procedure my pet was seen on time. One hour after I dropped off my pet the staff at the hospital actually called me to inform me that my pet was doing well, and they informed me of the pick up time. When I picked up my cat the vet explained what I should expect after the procedure. The entire experience was smooth, and pleasant. I'm very happy with the services my pet received. Read Less

I been here a couple of times. The only reason I gave this place 2 stars is for the vet. He was so nice & informative. Idk his name but he is a middle age man with a long beard. The receptions are the worst. I came 10 min before my appt, there was no one on the window so signed my name & sat down. 20 min later she comes back & calls my name. She asked me what time was my appointment & the time I got in, so I told her. She claimed that I had came in late & started to argue with me. Another receptions came & ask what was the problem (like if she was going to resolve something). The first receptions claim that I was lying because when she left the desk to smoke she checked the time & was away for 2 min. What kind of proof is that? They both said that couldn't see the doctor anymore & I had to reschedule. I was so furious that I just agreed & left. The receptions that made rescheduled my appt was really nice. She kept apologizing & agree that the first girl was over reacting & was not acting professional. I only come here for emergency now or dock tailing, other then that I go to a mobile vet. They are way cheaper & with little to no waiting lines. Read Less

Though the wait is crazy, they treat each pet with a lot of care. They charge reasonable prices. I have 4 fur babies (3 dogs 1 cat) one of my dogs is epileptic and if not for this place God knows my baby would have died years ago. Aminal hospital and ASPCA charge a great deal of money which we could not afford but these vets aren't here for the money, they actually care, they want to help, and they understand families are living pay check to paycheck. Love them so much! Read Less

I have mixed feelings about this place. Once you actually see a vet, everything is fine. My vet was knowledgeable and good with my cats, and the care is excellent, especially considering how inexpensive it is. But OMG, the waiting room is just intolerable. It's tiny, and there's nowhere you can go to get away from all the barking dogs trying to attack each other. People let their dogs come over and lunge at my cat carrier, which of course terrifies my cats even more than they already are. Nobody can get their dog to stop barking. Granted, it's not easy for them to keep their dogs in check, since the space is so small, but my cats completely freaked out and I felt helpless to make them more comfortable. Another contributing factor is that the wait was very long, and nobody would tell me how much longer it would be. In fact, they have a sign by the front desk telling people not to bother asking because they won't tell you. I couldn't help myself, though, when it was over an hour past my scheduled appointment time. The desk staff was not amused and not helpful or reassuring at all. Because of the long wait, all of the animals in the waiting room become increasingly stressed. It's pandemonium. You have to decide for yourself whether it's worth the chaos and stress to obtain quality low cost vet care. For me, the answer is no. Read Less

Dr. Burchman is excellent, however, Dr. Moreo is an incompetent butcher that told me to euthanize my dog or have an expensive surgery that she did not need. Had I not had been suspicious and taken her to the Animal Medical Center and followed that idiots advice, my dog would not be alive or I would have paid $3000.00 for a surgery of an imaginary mass that she supposedly took an x-ray. Diagnosis .... by an professional oncologist said "take your baby home there is nothing wrong with her" The CD with her x-ray is not legible and the one we took her shows nothing. She is a very happy dog. All I could do was cry ....... this time tears of joy!! Imagine how I felt when I took my dog home from the butcher at the Armory to think she was going to die! Don't bring your pet to her she sucks and she has no credibility. Read Less

I take both dogs here. Everyone is awesome. Understanding, loving to both dogs. Trust their advice. Have saved both dogs on different occasions. Operations to both done here. Reasonable prices. Best care. I've been to other vets. Never the love, care as received here. I come from Brooklyn to Bronx for dog care. Read Less

I called to find out pricing for shots for my new kitten. The receptionist said $40 for the 1st shot. I asked if there was any extra costs to this and she said, "$40 that is. That also covers the cost of the examination." I've been reading all the reviews and seeing complaints of the long wait time. 2-4 hours? People complaining that they came for their arranged appointment time and still waiting ridiculous hours till they're seen. Errr.... The struggle is real! Do I pay the $40 for inexpensive shots and suffer through waiting in a long wait time?? Or do I pay for convenience and go elsewhere?? You get what you pay for. Decisions...decisions....To be continued... Read Less

This place is just awesome...the Veterinarians here are animal lovers ...very compassionate. Just last week Medhat Abdelhady, DVM..saved my cat's life..and he genuinely cared...you guys are an awesome staff...God bless you all....my cat Felix Rodriguez Jr. Sends his regards :) Read Less