Nickel City Animal Hospital
Buffalo, New York
General Info
From cats & dogs to birds, lizards & pocket pets, Nickel City Animal Hospital is here to bring top of the line veterinary care at a reasonable price. We provide routine vaccinations and health services for your pets, as well as sick visits and surgical procedures. We also have state of the art diagnostic equipment, with blood analyzers, and an imaging suite with all-digital x-rays and ultrasound. We are also proud to offer more hard to find and exciting treatment options including acupuncture and some Chinese herbal remedies.
Reviews
Bill Bilson
10 Jul 2018
REPORT
We've been bringing our dogs here for about 3 years and it's been a great experience. The care is great and the prices are very fair. I'd highly recommend bringing your pets here.
Alexandra Whitford
26 Jun 2018
REPORT
I felt compelled to write this review after my visit to Nickel City Animal Hospital yesterday. Over the last 15 years of owning dogs I have gone to at least 7 different vets in the area; I could never...
I felt compelled to write this review after my visit to Nickel City Animal Hospital yesterday. Over the last 15 years of owning dogs I have gone to at least 7 different vets in the area; I could never find “the right one”. Due to the line of work I am in, I have gotten to know the staff at Nickel City over the years. They have always been kind, knowledgeable and honest. As time when on I became more comfortable with the staff there. Now that I own a dog that had issues with people, specifically being handled by people, I needed to find a vet committed to taking the time to deal with her, and deal with me. Nickel City was the place. I first worked with Dr. Alsford. She made each experience with Lila calm and simple. We would talk about any issues in great detail; go over treatments, and procedures if needed. Although, Lila never enjoy being handled, Dr. Alsford took great care in a calm, quick and thorough approach. She always went above and beyond for us; further researching, making things easier for Lila, and taking the time to talk over any new developments. Yesterday, I met with Dr. Lyden for an assessment/quote for a dental procedure. Yet again, another vet from the same facility blew me away! She took her time, never rushed and listened to what my concerns were. Dr. Lyden gave me her honest opinion on what needed to be done and why. If you are looking for an all-encompassing facility, from the receptionists to the veterinarians, this is the place to go.
Sis Chester
17 Jun 2018
REPORT
I had to switch vets and I am so grateful Rock A Bully recommended this vet. They are amazing with the handling my Pitty.. A relaxed atmosphere. They get the job done. Very informative about my dogs h...
I had to switch vets and I am so grateful Rock A Bully recommended this vet. They are amazing with the handling my Pitty.. A relaxed atmosphere. They get the job done. Very informative about my dogs health. And very very reasonable prices.. Thank y'all for being so amazing !!!
I'll see you soon with my dogs poop..😀❤😉❤😘
Kastle Brill
9 May 2018
REPORT
I appreciate the fact that when I'm there with my barky and reactive dog, I get to wait in an examining room so I don't have to worry about my dog barking, or lunging, at any new dog which walks in. ...
I appreciate the fact that when I'm there with my barky and reactive dog, I get to wait in an examining room so I don't have to worry about my dog barking, or lunging, at any new dog which walks in. In general there is rarely a wait to see a vet which is considerate of the pets and their owners.
fred monahan
28 Apr 2018
REPORT
The store was open by accident and they were still willing 2 take my order and let me get on with my day. Much appreciated as many errands to do that day.
Meredith Everhart
14 Apr 2018
REPORT
Immediate good vibes with this doctor and staff. First time at this office as we were looking for a new doctor for my dog. I can tell we made the right choice with this office. Staff was nice and the...
Immediate good vibes with this doctor and staff. First time at this office as we were looking for a new doctor for my dog. I can tell we made the right choice with this office. Staff was nice and the doctor was great. She was very knowledgable and you can tell she loves her job and loves animals.
Anna Sharpe
28 Feb 2018
REPORT
There is sometimes a bit of a wait but the facility is clean, staff and doctors are always very kind and helpful. They have been happy to talk to me on the phone when I have concerns. They really care...
There is sometimes a bit of a wait but the facility is clean, staff and doctors are always very kind and helpful. They have been happy to talk to me on the phone when I have concerns. They really care about your pet.
Dawn Gibson
26 Jan 2018
REPORT
We have been going to Nickel City for years and they have been amazing since day one. They are so thorough when doing exams and always able to accommodate us in their schedule if we have ever had an u...
We have been going to Nickel City for years and they have been amazing since day one. They are so thorough when doing exams and always able to accommodate us in their schedule if we have ever had an urgent concern arise. I highly recommend their services!
JeweLLeeAh R-M
21 Dec 2017
REPORT
My pup comes here for acupuncture and laser therapy. Staff is wonderful and prices are amazing!
They truly care about your fur baby.
I would recommend this place to everyone!
My pups runs in when w...
My pup comes here for acupuncture and laser therapy. Staff is wonderful and prices are amazing!
They truly care about your fur baby.
I would recommend this place to everyone!
My pups runs in when we pull up!
Sara Alcid
19 Dec 2017
REPORT
So glad I picked this clinic when we moved to Buffalo! Seriously, you should go here too. Dr. Sacks and her vet tech Amanda have been amazing. I absolutely love that they provide affordable but effect...
So glad I picked this clinic when we moved to Buffalo! Seriously, you should go here too. Dr. Sacks and her vet tech Amanda have been amazing. I absolutely love that they provide affordable but effective treatment options and clearly want what's best for our pets' health and our pocketbooks too. We had been to other vets that just ran lots and lots of expensive tests without ever successfully treating the issue. Without any expensive tests, Dr. Sacks identified the issue and a very easy treatment route.
Lesa C.
14 Aug 2017
REPORT
My Sassy was a patient one time and I was establishing her here, I became very I'll in 2/2017 and recently Sassy became VERY sick. They refused to see here till I could pay. I asked about the emergenc...
My Sassy was a patient one time and I was establishing her here, I became very I'll in 2/2017 and recently Sassy became VERY sick. They refused to see here till I could pay. I asked about the emergency pet fund and was told nothing about it. Mind you, I have not worked in months due to my illness. I asked actually begged for help online, in website rescues pages that I belong to and everyone said they same thing, "why can't they help you with the emergency pet fund"? I take Sassy to Roswell with me and she is my world. This vet refused to work with me and actually didn't even talk to me. I found a wonderful vet who is seeing her and working with me. These people utilize there pet fund for whom they feel is worthy. Do not go there. I was told by several people, now I know why.
steven lemke
23 Mar 2017
REPORT
So glad a friend recomended this animal hospital, the entire staff is great!
Kate Carozzolo
2 Mar 2017
REPORT
I currently have a bunny rabbit emergency can i bring in my bunny tomorrow what is the cost just to be seen? Hes three years old and had a back left leg injury we neednyo jave him seen by a bunny vet
...
I currently have a bunny rabbit emergency can i bring in my bunny tomorrow what is the cost just to be seen? Hes three years old and had a back left leg injury we neednyo jave him seen by a bunny vet
Please cal me or i will call tomorrow and bring him in
Heather Lynn Bashaw
24 Feb 2017
REPORT
Only place I'll bring my pets. So friendly and caring.
Jen N Bill Little
23 Feb 2017
REPORT
The best ever. Rocky needed to cut off his toe from cancer they did everything to make him comfortable and he healed fast
M.S. Rugg
29 Jan 2017
REPORT
The veterinarians are extremely knowledgeable, Dr. Saks in particular. They treat exotics animals, like chinchillas and reptiles. They also offer alternative treatments for animals like acupuncture. ...
The veterinarians are extremely knowledgeable, Dr. Saks in particular. They treat exotics animals, like chinchillas and reptiles. They also offer alternative treatments for animals like acupuncture. I trust them completely with keeping my pets happy and healthy.
Dana Dmoch Cary
20 Jan 2017
REPORT
Amazing. Hands down the best Vet in the city. Our dog had bladder stones and needed to come in several times in the last 2 weeks. He ended up needing surgery. They were wonderful to our pup and its v...
Amazing. Hands down the best Vet in the city. Our dog had bladder stones and needed to come in several times in the last 2 weeks. He ended up needing surgery. They were wonderful to our pup and its very clear that they are in the business for the animals and not the $$$$. I wish I could give more than 5 stars.
Tianna C.
19 Jan 2017
REPORT
I'm so happy to have found this animal hospital. I went for my first visit yesterday with one of my pugs, Sonny. The visit was just a routine visit and vaccine update. The vet tech was able to answer ...
I'm so happy to have found this animal hospital. I went for my first visit yesterday with one of my pugs, Sonny. The visit was just a routine visit and vaccine update. The vet tech was able to answer all my questions. Then before administering anything she printed out a quote of what the visit would cost! That was great! While we were there you could really see how much everyone loved dogs. They were so sweet to Sonny and treated him like their own. The vet was also incredible. I was blown away by the staff here!!
Jennifer Lay
13 Jan 2017
REPORT
Go here if you want to be told your bill will be one thing and they end up charging you 5 x'a that and doing tests on your pet without informing you of how much it will cost.. We'll be changing vets!
Dana Anholzer
17 Dec 2016
REPORT
Great doctors and staff. Everyone is very friendly and knowledgeable. Would recommend!
Val Dunne
11 Dec 2016
REPORT
We were happy with our previous vet (who was a little too far away). Our pup Harold was in a scuffle with another and had to got somewhere very close by, so he was taken to Nickel City. The entire inc...
We were happy with our previous vet (who was a little too far away). Our pup Harold was in a scuffle with another and had to got somewhere very close by, so he was taken to Nickel City. The entire incident was handled so professionally, the doctor and staff eased our fears. We haven't looked back. The care that Harold gets is world class!
Molly M
8 Nov 2016
REPORT
We've had 3 vets in the 10 years I've had my cat and this is the best one by far. The staff is really friendly and gets to know our pets and show love and concern for their well being. There usually i...
We've had 3 vets in the 10 years I've had my cat and this is the best one by far. The staff is really friendly and gets to know our pets and show love and concern for their well being. There usually isn't a long wait even if you make an emergency appointment and are open on Saturdays. I love this place. :)
Lynsey Cappellino
6 Sep 2016
REPORT
Always a great time at Nickel City! Everyone is so welcoming and helpful :) Highly recommend them to anyone and everyone!
Sandy Frieday-Lewis
27 Aug 2016
REPORT
We have been going to Nickel City since they opened. I wouldn't trust my pets health to anyone else. Dr. Heather is amazing and so are all the doctors and technicians. The office staff is very welcomi...
We have been going to Nickel City since they opened. I wouldn't trust my pets health to anyone else. Dr. Heather is amazing and so are all the doctors and technicians. The office staff is very welcoming and when we had to say goodbye to our Max they were very sensitive to the difficult day it was. Even though Lily hides under the chair when you come in we all love you guys.
Molly Majer
15 Aug 2016
REPORT
This fabulous group of caregivers have helped me through all the ups and downs of pet parenting. They are professional supportive and all around a great group of people. They offer all forms of care f...
This fabulous group of caregivers have helped me through all the ups and downs of pet parenting. They are professional supportive and all around a great group of people. They offer all forms of care from traditional to holistic. I have followed Dr. Allen to 3 different animal hospitals over the years. Thankful she finally broke out on her own and transformed and reused an old building in the city. Prices remain fair. Staff couldn't be more friendly
Trang Do
1 May 2016
REPORT
Love the staff at this place. Dr. Sacks is so nice and so are the techs.
josh macura
2 Mar 2016
REPORT
Amazing place to go. I went with my puppy and the staff are very kind, hands on, smart, friendly. The place is very clean. The prices are very well thoughtful to families and there financial stats. Th...
Amazing place to go. I went with my puppy and the staff are very kind, hands on, smart, friendly. The place is very clean. The prices are very well thoughtful to families and there financial stats. The doctors there are very nice and very insightful. I only would like to see a visit go down in the price to fit better with everything else. I would recommend this wonderful place to anyone.
Yolanda Walker
26 Feb 2016
REPORT
We Started Going Every Since Dr. Anderson Close, It Was A Very Good Choice,....Very Nice Place & Staff Is Very Good
Wilmer Olivencia
16 Jun 2015
REPORT
Dog Owners Beware!!!!!! I recently purchased a German Shepard Puppy and decided to go to a hospital that was within walking distance to my house. I would say that my experience on the first couple of ...
Dog Owners Beware!!!!!! I recently purchased a German Shepard Puppy and decided to go to a hospital that was within walking distance to my house. I would say that my experience on the first couple of visits were fine. The receptionist staff were very pleasant came out and played with my puppy and made us feel welcomed. However that last two visits were horrible very distasteful and resulted in us looking for another vet. The receptionist that attended us the last (2) times was very unprofessional, had a horrible attitude, treated my dog as if he was a killer. She spoke to me and my daughter with an attitude, did not even have the professionalism to hand us the paperwork but threw it on the counter. If you think that was bad, the doctor came in and stated the following " you know your dog can be an ASS so I'm going to have to take him in another room away from you. I was speechless. To have what I thought was a professional refer to my dog in that manner was totally uncalled for. I consider my dog part of my family and I will not subject my dog or myself to below standard customer service. My recommendation to Nickel City Animal Hospital, Have yearly customer service training for your staff FIRE Dr. Leyden who called my dog an ASS, and as for the older receptionist lady you should be fired as well.
Christina M. Chiavetta-Stapf
13 May 2015
REPORT
I have been to a few veterinarians in the area and Nickel City is by far the best. My cat had the most thorough exam today and Dr. Pletscher took the time to explain to me what could be causing my ca...
I have been to a few veterinarians in the area and Nickel City is by far the best. My cat had the most thorough exam today and Dr. Pletscher took the time to explain to me what could be causing my cats health issues as well as what we could do to prevent his issue from happening again. I was very happy with the visit! Thank you!
Melissa Nowak
14 Feb 2015
REPORT
We love Nickel City! We started taking our cat, Elliott, when they first opened. Elliott is not the easiest cat in unfamiliar places at all, but they always make light of it and are so patient with h...
We love Nickel City! We started taking our cat, Elliott, when they first opened. Elliott is not the easiest cat in unfamiliar places at all, but they always make light of it and are so patient with him! We recently welcomed a new kitty into our home, Liv, and the vets and vet techs have been absolutely amazing in making sure that Elliott has been ok with Liv. Both cats were recently sick and the attention they gave the situation was superb. They called us so many times to check up on the cats...how wonderful is that? Reasonable rates, clean facility, and fantastic staff!
Michelle K.
3 May 2014
REPORT
We followed Dr. Allen here from another animal hospital and have been absolutely thrilled with the facility and the level of service at Nickel City. The parking is convenient (a short walk even when s...
We followed Dr. Allen here from another animal hospital and have been absolutely thrilled with the facility and the level of service at Nickel City. The parking is convenient (a short walk even when schlepping two cats in crates) and every space in the building is clean and well-designed. Most of all, we love the staff--from the front office, to the techs, to the doctors. Whatever we've needed--whether it was a last-minute appointment or a quick question answered over the phone, the staff has been incredibly helpful and always quick to respond. In times of health, they keep us informed about our pets' needs. In times of emergency, we've seen them spring to action. And when our last cat had to be put to sleep, their compassionate care and words were truly meaningful.I really can't recommend them highly enough. Five stars doesn't do them justice.
Jeni Garwol
20 Jan 2013
REPORT
My Fiance' Gina Contessa and I took our Puggle Sorella To see Dr. Sarah Poltis which we just followed her from City Creature Animal Hospital. Dr. Poltis is professional, easy to speak with, educationa...
My Fiance' Gina Contessa and I took our Puggle Sorella To see Dr. Sarah Poltis which we just followed her from City Creature Animal Hospital. Dr. Poltis is professional, easy to speak with, educational and most impotantly has a true love for what she does and that shows in how she treated Sorella and us. She took almost two hours with us to treat Sorella and educate us through the process, never leaving a step out, answering with great knowledge and confidence every question we had. Our dog needs follow up care and Dr. Poltis is going to be out of the country and she even set up an appointment for us to come in and just meet with Dr. Alissa Pletscher so that we can get aqainted with her before we have to bring Sorella back. This was above and beyond making us feel comfortable at her new practice. Her staff is wonderful as well. I would like to make a special comment about her Office Manager, Jeffrey Matthews. He is welcoming, warm, pleasent and always had a smile on his face. Thank you to both Dr. Poltis and Jeffrey Matthews for making us feel at home.
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(716) 847-1000
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
Closed on Sunday
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Nickel City Animal Hospital
Buffalo, New York
General Info
From cats & dogs to birds, lizards & pocket pets, Nickel City Animal Hospital is here to bring top of the line veterinary care at a reasonable price. We provide routine vaccinations and health services for your pets, as well as sick visits and surgical procedures. We also have state of the art diagnostic equipment, with blood analyzers, and an imaging suite with all-digital x-rays and ultrasound. We are also proud to offer more hard to find and exciting treatment options including acupuncture and some Chinese herbal remedies.
Business Hours
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
08:00AM-12:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Bill Bilson
10 Jul 2018
We've been bringing our dogs here for about 3 years and it's been a great experience. The care is great and the prices are very fair. I'd highly recommend bringing your pets here.
Alexandra Whitford
26 Jun 2018
I felt compelled to write this review after my visit to Nickel City Animal Hospital yesterday. Over the last 15 years of owning dogs I have gone to at least 7 different vets in the area; I could never...
I felt compelled to write this review after my visit to Nickel City Animal Hospital yesterday. Over the last 15 years of owning dogs I have gone to at least 7 different vets in the area; I could never find “the right one”. Due to the line of work I am in, I have gotten to know the staff at Nickel City over the years. They have always been kind, knowledgeable and honest. As time when on I became more comfortable with the staff there. Now that I own a dog that had issues with people, specifically being handled by people, I needed to find a vet committed to taking the time to deal with her, and deal with me. Nickel City was the place. I first worked with Dr. Alsford. She made each experience with Lila calm and simple. We would talk about any issues in great detail; go over treatments, and procedures if needed. Although, Lila never enjoy being handled, Dr. Alsford took great care in a calm, quick and thorough approach. She always went above and beyond for us; further researching, making things easier for Lila, and taking the time to talk over any new developments. Yesterday, I met with Dr. Lyden for an assessment/quote for a dental procedure. Yet again, another vet from the same facility blew me away! She took her time, never rushed and listened to what my concerns were. Dr. Lyden gave me her honest opinion on what needed to be done and why. If you are looking for an all-encompassing facility, from the receptionists to the veterinarians, this is the place to go.
Sis Chester
17 Jun 2018
I had to switch vets and I am so grateful Rock A Bully recommended this vet. They are amazing with the handling my Pitty.. A relaxed atmosphere. They get the job done. Very informative about my dogs h...
I had to switch vets and I am so grateful Rock A Bully recommended this vet. They are amazing with the handling my Pitty.. A relaxed atmosphere. They get the job done. Very informative about my dogs health. And very very reasonable prices.. Thank y'all for being so amazing !!!
I'll see you soon with my dogs poop..😀❤😉❤😘
Kastle Brill
9 May 2018
I appreciate the fact that when I'm there with my barky and reactive dog, I get to wait in an examining room so I don't have to worry about my dog barking, or lunging, at any new dog which walks in. ...
I appreciate the fact that when I'm there with my barky and reactive dog, I get to wait in an examining room so I don't have to worry about my dog barking, or lunging, at any new dog which walks in. In general there is rarely a wait to see a vet which is considerate of the pets and their owners.
fred monahan
28 Apr 2018
The store was open by accident and they were still willing 2 take my order and let me get on with my day. Much appreciated as many errands to do that day.
Meredith Everhart
14 Apr 2018
Immediate good vibes with this doctor and staff. First time at this office as we were looking for a new doctor for my dog. I can tell we made the right choice with this office. Staff was nice and the...
Immediate good vibes with this doctor and staff. First time at this office as we were looking for a new doctor for my dog. I can tell we made the right choice with this office. Staff was nice and the doctor was great. She was very knowledgable and you can tell she loves her job and loves animals.
Anna Sharpe
28 Feb 2018
There is sometimes a bit of a wait but the facility is clean, staff and doctors are always very kind and helpful. They have been happy to talk to me on the phone when I have concerns. They really care...
There is sometimes a bit of a wait but the facility is clean, staff and doctors are always very kind and helpful. They have been happy to talk to me on the phone when I have concerns. They really care about your pet.
Dawn Gibson
26 Jan 2018
We have been going to Nickel City for years and they have been amazing since day one. They are so thorough when doing exams and always able to accommodate us in their schedule if we have ever had an u...
We have been going to Nickel City for years and they have been amazing since day one. They are so thorough when doing exams and always able to accommodate us in their schedule if we have ever had an urgent concern arise. I highly recommend their services!
JeweLLeeAh R-M
21 Dec 2017
My pup comes here for acupuncture and laser therapy. Staff is wonderful and prices are amazing!
They truly care about your fur baby.
I would recommend this place to everyone!
My pups runs in when w...
My pup comes here for acupuncture and laser therapy. Staff is wonderful and prices are amazing!
They truly care about your fur baby.
I would recommend this place to everyone!
My pups runs in when we pull up!
Sara Alcid
19 Dec 2017
So glad I picked this clinic when we moved to Buffalo! Seriously, you should go here too. Dr. Sacks and her vet tech Amanda have been amazing. I absolutely love that they provide affordable but effect...
So glad I picked this clinic when we moved to Buffalo! Seriously, you should go here too. Dr. Sacks and her vet tech Amanda have been amazing. I absolutely love that they provide affordable but effective treatment options and clearly want what's best for our pets' health and our pocketbooks too. We had been to other vets that just ran lots and lots of expensive tests without ever successfully treating the issue. Without any expensive tests, Dr. Sacks identified the issue and a very easy treatment route.
Lesa C.
14 Aug 2017
My Sassy was a patient one time and I was establishing her here, I became very I'll in 2/2017 and recently Sassy became VERY sick. They refused to see here till I could pay. I asked about the emergenc...
My Sassy was a patient one time and I was establishing her here, I became very I'll in 2/2017 and recently Sassy became VERY sick. They refused to see here till I could pay. I asked about the emergency pet fund and was told nothing about it. Mind you, I have not worked in months due to my illness. I asked actually begged for help online, in website rescues pages that I belong to and everyone said they same thing, "why can't they help you with the emergency pet fund"? I take Sassy to Roswell with me and she is my world. This vet refused to work with me and actually didn't even talk to me. I found a wonderful vet who is seeing her and working with me. These people utilize there pet fund for whom they feel is worthy. Do not go there. I was told by several people, now I know why.
steven lemke
23 Mar 2017
So glad a friend recomended this animal hospital, the entire staff is great!
Kate Carozzolo
2 Mar 2017
I currently have a bunny rabbit emergency can i bring in my bunny tomorrow what is the cost just to be seen? Hes three years old and had a back left leg injury we neednyo jave him seen by a bunny vet
...
I currently have a bunny rabbit emergency can i bring in my bunny tomorrow what is the cost just to be seen? Hes three years old and had a back left leg injury we neednyo jave him seen by a bunny vet
Please cal me or i will call tomorrow and bring him in
Heather Lynn Bashaw
24 Feb 2017
Only place I'll bring my pets. So friendly and caring.
Jen N Bill Little
23 Feb 2017
The best ever. Rocky needed to cut off his toe from cancer they did everything to make him comfortable and he healed fast
M.S. Rugg
29 Jan 2017
The veterinarians are extremely knowledgeable, Dr. Saks in particular. They treat exotics animals, like chinchillas and reptiles. They also offer alternative treatments for animals like acupuncture. ...
The veterinarians are extremely knowledgeable, Dr. Saks in particular. They treat exotics animals, like chinchillas and reptiles. They also offer alternative treatments for animals like acupuncture. I trust them completely with keeping my pets happy and healthy.
Dana Dmoch Cary
20 Jan 2017
Amazing. Hands down the best Vet in the city. Our dog had bladder stones and needed to come in several times in the last 2 weeks. He ended up needing surgery. They were wonderful to our pup and its v...
Amazing. Hands down the best Vet in the city. Our dog had bladder stones and needed to come in several times in the last 2 weeks. He ended up needing surgery. They were wonderful to our pup and its very clear that they are in the business for the animals and not the $$$$. I wish I could give more than 5 stars.
Tianna C.
19 Jan 2017
I'm so happy to have found this animal hospital. I went for my first visit yesterday with one of my pugs, Sonny. The visit was just a routine visit and vaccine update. The vet tech was able to answer ...
I'm so happy to have found this animal hospital. I went for my first visit yesterday with one of my pugs, Sonny. The visit was just a routine visit and vaccine update. The vet tech was able to answer all my questions. Then before administering anything she printed out a quote of what the visit would cost! That was great! While we were there you could really see how much everyone loved dogs. They were so sweet to Sonny and treated him like their own. The vet was also incredible. I was blown away by the staff here!!
Jennifer Lay
13 Jan 2017
Go here if you want to be told your bill will be one thing and they end up charging you 5 x'a that and doing tests on your pet without informing you of how much it will cost.. We'll be changing vets!
Dana Anholzer
17 Dec 2016
Great doctors and staff. Everyone is very friendly and knowledgeable. Would recommend!
Val Dunne
11 Dec 2016
We were happy with our previous vet (who was a little too far away). Our pup Harold was in a scuffle with another and had to got somewhere very close by, so he was taken to Nickel City. The entire inc...
We were happy with our previous vet (who was a little too far away). Our pup Harold was in a scuffle with another and had to got somewhere very close by, so he was taken to Nickel City. The entire incident was handled so professionally, the doctor and staff eased our fears. We haven't looked back. The care that Harold gets is world class!
Molly M
8 Nov 2016
We've had 3 vets in the 10 years I've had my cat and this is the best one by far. The staff is really friendly and gets to know our pets and show love and concern for their well being. There usually i...
We've had 3 vets in the 10 years I've had my cat and this is the best one by far. The staff is really friendly and gets to know our pets and show love and concern for their well being. There usually isn't a long wait even if you make an emergency appointment and are open on Saturdays. I love this place. :)
Lynsey Cappellino
6 Sep 2016
Always a great time at Nickel City! Everyone is so welcoming and helpful :) Highly recommend them to anyone and everyone!
Sandy Frieday-Lewis
27 Aug 2016
We have been going to Nickel City since they opened. I wouldn't trust my pets health to anyone else. Dr. Heather is amazing and so are all the doctors and technicians. The office staff is very welcomi...
We have been going to Nickel City since they opened. I wouldn't trust my pets health to anyone else. Dr. Heather is amazing and so are all the doctors and technicians. The office staff is very welcoming and when we had to say goodbye to our Max they were very sensitive to the difficult day it was. Even though Lily hides under the chair when you come in we all love you guys.
Molly Majer
15 Aug 2016
This fabulous group of caregivers have helped me through all the ups and downs of pet parenting. They are professional supportive and all around a great group of people. They offer all forms of care f...
This fabulous group of caregivers have helped me through all the ups and downs of pet parenting. They are professional supportive and all around a great group of people. They offer all forms of care from traditional to holistic. I have followed Dr. Allen to 3 different animal hospitals over the years. Thankful she finally broke out on her own and transformed and reused an old building in the city. Prices remain fair. Staff couldn't be more friendly
Trang Do
1 May 2016
Love the staff at this place. Dr. Sacks is so nice and so are the techs.
josh macura
2 Mar 2016
Amazing place to go. I went with my puppy and the staff are very kind, hands on, smart, friendly. The place is very clean. The prices are very well thoughtful to families and there financial stats. Th...
Amazing place to go. I went with my puppy and the staff are very kind, hands on, smart, friendly. The place is very clean. The prices are very well thoughtful to families and there financial stats. The doctors there are very nice and very insightful. I only would like to see a visit go down in the price to fit better with everything else. I would recommend this wonderful place to anyone.
Yolanda Walker
26 Feb 2016
We Started Going Every Since Dr. Anderson Close, It Was A Very Good Choice,....Very Nice Place & Staff Is Very Good
Wilmer Olivencia
16 Jun 2015
Dog Owners Beware!!!!!! I recently purchased a German Shepard Puppy and decided to go to a hospital that was within walking distance to my house. I would say that my experience on the first couple of ...
Dog Owners Beware!!!!!! I recently purchased a German Shepard Puppy and decided to go to a hospital that was within walking distance to my house. I would say that my experience on the first couple of visits were fine. The receptionist staff were very pleasant came out and played with my puppy and made us feel welcomed. However that last two visits were horrible very distasteful and resulted in us looking for another vet. The receptionist that attended us the last (2) times was very unprofessional, had a horrible attitude, treated my dog as if he was a killer. She spoke to me and my daughter with an attitude, did not even have the professionalism to hand us the paperwork but threw it on the counter. If you think that was bad, the doctor came in and stated the following " you know your dog can be an ASS so I'm going to have to take him in another room away from you. I was speechless. To have what I thought was a professional refer to my dog in that manner was totally uncalled for. I consider my dog part of my family and I will not subject my dog or myself to below standard customer service. My recommendation to Nickel City Animal Hospital, Have yearly customer service training for your staff FIRE Dr. Leyden who called my dog an ASS, and as for the older receptionist lady you should be fired as well.
Christina M. Chiavetta-Stapf
13 May 2015
I have been to a few veterinarians in the area and Nickel City is by far the best. My cat had the most thorough exam today and Dr. Pletscher took the time to explain to me what could be causing my ca...
I have been to a few veterinarians in the area and Nickel City is by far the best. My cat had the most thorough exam today and Dr. Pletscher took the time to explain to me what could be causing my cats health issues as well as what we could do to prevent his issue from happening again. I was very happy with the visit! Thank you!
Melissa Nowak
14 Feb 2015
We love Nickel City! We started taking our cat, Elliott, when they first opened. Elliott is not the easiest cat in unfamiliar places at all, but they always make light of it and are so patient with h...
We love Nickel City! We started taking our cat, Elliott, when they first opened. Elliott is not the easiest cat in unfamiliar places at all, but they always make light of it and are so patient with him! We recently welcomed a new kitty into our home, Liv, and the vets and vet techs have been absolutely amazing in making sure that Elliott has been ok with Liv. Both cats were recently sick and the attention they gave the situation was superb. They called us so many times to check up on the cats...how wonderful is that? Reasonable rates, clean facility, and fantastic staff!
Michelle K.
3 May 2014
We followed Dr. Allen here from another animal hospital and have been absolutely thrilled with the facility and the level of service at Nickel City. The parking is convenient (a short walk even when s...
We followed Dr. Allen here from another animal hospital and have been absolutely thrilled with the facility and the level of service at Nickel City. The parking is convenient (a short walk even when schlepping two cats in crates) and every space in the building is clean and well-designed. Most of all, we love the staff--from the front office, to the techs, to the doctors. Whatever we've needed--whether it was a last-minute appointment or a quick question answered over the phone, the staff has been incredibly helpful and always quick to respond. In times of health, they keep us informed about our pets' needs. In times of emergency, we've seen them spring to action. And when our last cat had to be put to sleep, their compassionate care and words were truly meaningful.I really can't recommend them highly enough. Five stars doesn't do them justice.
Jeni Garwol
20 Jan 2013
My Fiance' Gina Contessa and I took our Puggle Sorella To see Dr. Sarah Poltis which we just followed her from City Creature Animal Hospital. Dr. Poltis is professional, easy to speak with, educationa...
My Fiance' Gina Contessa and I took our Puggle Sorella To see Dr. Sarah Poltis which we just followed her from City Creature Animal Hospital. Dr. Poltis is professional, easy to speak with, educational and most impotantly has a true love for what she does and that shows in how she treated Sorella and us. She took almost two hours with us to treat Sorella and educate us through the process, never leaving a step out, answering with great knowledge and confidence every question we had. Our dog needs follow up care and Dr. Poltis is going to be out of the country and she even set up an appointment for us to come in and just meet with Dr. Alissa Pletscher so that we can get aqainted with her before we have to bring Sorella back. This was above and beyond making us feel comfortable at her new practice. Her staff is wonderful as well. I would like to make a special comment about her Office Manager, Jeffrey Matthews. He is welcoming, warm, pleasent and always had a smile on his face. Thank you to both Dr. Poltis and Jeffrey Matthews for making us feel at home.
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