I have multiple cats and a dog with an ongoing illness. I don't know where me and my animals would be without Dr. Cheryl! All the staff at Home Vet Care is extremely helpful and flexible when it comes to scheduling and picking up medications. Their prices are very reasonable for the excellent services ALL my animals have received at Home Vet Care. I don't understand why someone would have a difficult time "speaking to a live person"...whenever I've had to leave a message because the staff is busy helping clients or on the road with the doctor (did I mention she's a HOUSE CALL Veterinarian), my phone call is always promptly returned. Can't imagine going to another vet's office! Read Less