The Country Vet
Canandaigua, New York
General Info
Providing a full range of services including veterinary care of small animal, pocket pets, exotics, equine and other farm animals. On site large animal facility as well as farm calls.
Our veterinarians are Dr. Travis Yates, Dr. Michael Casale, Dr. Dana Coover and Dr. Christina Crawford
Our veterinarians are Dr. Travis Yates, Dr. Michael Casale, Dr. Dana Coover and Dr. Christina Crawford
Reviews
Shannon Sommers Mouton
15 Apr 2024
REPORT
Refused to take in a 13-year long patient as he was dying.
BKA
18 Oct 2021
REPORT
I took my dogs to The Country Vet for years until I moved out of the country this past summer. To prepare my dog for the international move, I went to the clinic to get the paperwork started for his ...
I took my dogs to The Country Vet for years until I moved out of the country this past summer. To prepare my dog for the international move, I went to the clinic to get the paperwork started for his puppy passport back in May 2021. The vet and vet tech we saw were very helpful and kind (as they always have been), and looked up the neccesary tests and vaccines my dog would need.
Unfortunately, on the paperwork the clinic filled out to accompany a required blood test, they left off the date of the dog’s rabies booster. To fix this, The Country Vet needs to simply ask the lab that did the blood test to amend the dates. We also need the batch numbers for his most recent distemper and lepto vaccines. For some reason, this has proven impossible for the front office staff to take care of. [I have even sent screenshots of the paperwork with the mistake circled to make it very clear what needs to be fixed….to no avail.]
It has now been nearly three weeks since I’ve been in touch with the front office at the clinic to get this fixed. My dog would be here with me by now if they had simply corrected the mistake. Instead, all we get are sighs and huffs when we call to check on the progress of the paperwork, excuses that they can’t do anything because they have a new computer system, that only the vet can help and they’re in surgery (apparently forever). The only progress they’ve made is faxing a paper to the lab and then telling me that they doubt the lab will get back to them. Super helpful…
I even had a friend who still lives in the area go to the office to try to facilitate getting the paperwork I need. That was also unsuccessful because no one there seemed to have any idea what my friend was talking about, even after countless previous emails and phone calls with one of the front office workers there.
The fact that the blood test cost me nearly $500 back in May, and that I’ve spent thousands of dollars at this clinic over the years doesn’t seem to matter to them now. Instead, when I tell the clinic that this paperwork is the last thing I need to have my dog join me and no longer have to couch surf with the people he is with now, the response I get is just: “I know.” Three lousy pieces of paper are keeping my dog away from me… And at least two of those pieces of paper they could print off their own computer in less than a minute.
If they knew they were not prepared or their office staff were not competent to help fill out the paperwork for an international move, they should have explained that to me before taking hundreds of dollars and then, once they realize they won’t get any more money from me, refuse to cooperate and help me solve the problem. Three lousy pieces of paper…
Elizabeth P.
10 Sep 2018
REPORT
We usually see Dr. Coover at the Country Vet and we cannot thank her enough. She's always thorough but kind with her exams. She answers all our questions and we've never had any issue at all with the ...
We usually see Dr. Coover at the Country Vet and we cannot thank her enough. She's always thorough but kind with her exams. She answers all our questions and we've never had any issue at all with the care for our cats. Last year my family had to say goodbye to our 17 year old cat and the staff never judged us for how hard we were crying. They were wonderfully sympathetic the whole time. Thank you Dr. Coover!
cpaoli44 dogmom
10 Jul 2018
REPORT
The Country Vet cares about animals. Their prices are better than other places I have gone, the level and quality of care is excellent, & I have moved about a half hour further away, but still drive ...
The Country Vet cares about animals. Their prices are better than other places I have gone, the level and quality of care is excellent, & I have moved about a half hour further away, but still drive all the way there.
Jona Mitchell
23 May 2018
REPORT
Our 3 horses were seen by Dr.Yates for their yearly vaccines and health concerns. We are newer clients and having our appointment was awesome.. Our horses remained calm and quiet when getting injecti...
Our 3 horses were seen by Dr.Yates for their yearly vaccines and health concerns. We are newer clients and having our appointment was awesome.. Our horses remained calm and quiet when getting injections, to be honest, the horses were as calm as the Dr.so this did not surprise me. He complemented how quiet and cooperative the horses were when he examined them but he was part of that process. I highly recommend this friendly practice to all those who have nice animals and who appreciate a kind hand. Highly recommend Dr. Yates
NKeith Kappel
18 May 2018
REPORT
We want to thank Dana for the caring and sensitive way she handled the euthanasia of our 18 year old Maine Coon cat Casey. This was an emergency after hours visit brought about when he experienced a ...
We want to thank Dana for the caring and sensitive way she handled the euthanasia of our 18 year old Maine Coon cat Casey. This was an emergency after hours visit brought about when he experienced a seizure and collapsed on the kitchen floor at home just after dinner. The follow up sympathy card and paw prints were also a nice touch and appreciated.
Danielle Pollok
17 Apr 2018
REPORT
Dr. Casale is the best... as are the other vets there... they do all they can to help you out... we have a 19 year old cat, that has a few issues, but still eats, does his business, and loves to cuddl...
Dr. Casale is the best... as are the other vets there... they do all they can to help you out... we have a 19 year old cat, that has a few issues, but still eats, does his business, and loves to cuddle... we are not ready to put him down, Dr. Casale is so kind and gentle with Mr. Bo... can't thank them enough!!!
Rebecca Patros
12 Apr 2018
REPORT
Our family has been going to The Country Vet for a few years. They have been good to us all, patient and understanding in difficult situations. Our animals are well cared for. The staff knows them by ...
Our family has been going to The Country Vet for a few years. They have been good to us all, patient and understanding in difficult situations. Our animals are well cared for. The staff knows them by name and ask after them when they aren't with me.
Jenna DeBrock
25 Mar 2018
REPORT
Been going here since my dog was a puppy and they have always been extremely knowledgeable about the issues and health of the breed and dog. When we had to put him down last week ALL of the staff, inc...
Been going here since my dog was a puppy and they have always been extremely knowledgeable about the issues and health of the breed and dog. When we had to put him down last week ALL of the staff, including the doctor, were so caring and sensitive to such a horrible decision. Then on top of that, 2 days later we received a handwritten sympathy card with 2 paw prints of the dog.
They made the best out of a terrible situation.
THANK YOU!
Kimberly Bolcarovic
22 Mar 2018
REPORT
We have been taking our animals here for several years. The veterinarians are very knowledgeable and caring, as is all of the front staff. Pricing is reasonable.
Jay Ong
9 Mar 2018
REPORT
Highly recommended! All the vets and staffs there are so helpful and friendly. I wanted to bring my cat overseas and country vet helped me go through all the complicating paperwork, vaccines and even ...
Highly recommended! All the vets and staffs there are so helpful and friendly. I wanted to bring my cat overseas and country vet helped me go through all the complicating paperwork, vaccines and even helped me do research to ensure everything goes through smoothly, even though they didn't really had to.
I'm really thankful I chose Country Vet and will definitely recommend anyone to bring their pets there for any needs too!
Charles A.
5 Dec 2017
REPORT
These people are the best. Been going there for years. Dr. Yates is great with animals and goes the extra mile. The Staff is awesome.
Rachel Patchen
2 Jun 2017
REPORT
I have been taking my furry family here for roughly 7ish years. We love the staff and the staff truly cares about the animals. When we had to put our cat down about 2 years ago the staff was so comf...
I have been taking my furry family here for roughly 7ish years. We love the staff and the staff truly cares about the animals. When we had to put our cat down about 2 years ago the staff was so comforting and helpful (we even received a sympathy card in the mail from them about a week afterward). We continue to take our 2 dogs there and the staff is knowledgeable and friendly. I have never had an outrageous bill here which I cannot say for other offices we used before coming to Country Vet. I cannot recommend them enough, I am constantly recommending them to family and friends.
anonymilfrie
8 May 2017
REPORT
I have been really happy here. I have a vet in Geneva who has seen all of my cats (over the rainbow bridge) so I still take my 19 year old cat there. However, I wanted to find someone who was a bit m...
I have been really happy here. I have a vet in Geneva who has seen all of my cats (over the rainbow bridge) so I still take my 19 year old cat there. However, I wanted to find someone who was a bit more at ease (in my opinion my vet was not) with my bigger dogs. I have two dogs who are Am Staff mixes and one of them is very fearful, but not aggressive and the other loves every person he meets. I took him there for a nail clipping and the response was welcoming. When my one dog visits, they are far from afraid of uncomfortable. Dr. Coover is very comfortable with my dogs and so far, I trust her clinical judgement.
Christine Elizabeth
15 Nov 2016
REPORT
Everyone is so kind and compassionate, and surprisingly I haven't been blocked...yet :) thank you so much for taking such good care of my fosters, Dr Coover, Dr Yates, Tammy, Erin, Mandy and Ann, my h...
Everyone is so kind and compassionate, and surprisingly I haven't been blocked...yet :) thank you so much for taking such good care of my fosters, Dr Coover, Dr Yates, Tammy, Erin, Mandy and Ann, my heartfelt indebted hats off to you all!
Sheryl Denniston
6 Nov 2016
REPORT
All four of our pets have been lovingly and carefully treated by all four of the doctors at The Country Vet. I am very appreciative of the affordable care! I am pleased with the attention both Dr. Cas...
All four of our pets have been lovingly and carefully treated by all four of the doctors at The Country Vet. I am very appreciative of the affordable care! I am pleased with the attention both Dr. Casale and Dr. Crawford gave my dog just yesterday, with Dr. Crawford doing everything possible to give my girl the best treatment possible, even for a late Friday afternoon emergency.
Kate Dowdle
27 Oct 2016
REPORT
I started taking my dog here about 2 months ago, I couldn't be happier with how they treat the both of us. My four legged baby went in for surgery yesterday at 7:30am I picked him up at 3:30pm and you...
I started taking my dog here about 2 months ago, I couldn't be happier with how they treat the both of us. My four legged baby went in for surgery yesterday at 7:30am I picked him up at 3:30pm and you could tell right away he was much happier. They took such good care of him, when we left I talked directly to the doctor that did his surgery i asked so many questions but she was very understanding and answered all my questions plus some :) The staff is always so nice and willing to answer any questions. I would definitely recommend this vet to all my friends and family
Marilyn Rennie
28 Sep 2016
REPORT
I love the attention everyone there pays to a sometimes scared four legged patient and their family. I was preparing for the worst but left with hope that my elderly cat could get better. We are cauti...
I love the attention everyone there pays to a sometimes scared four legged patient and their family. I was preparing for the worst but left with hope that my elderly cat could get better. We are cautiously optimistic right now.
Darla Davis
14 Sep 2016
REPORT
Took my cat Goldie there a week ago, fully expecting to have him put down :(..he's 15 plus years old..but Dr. Coover & staff were amazing and my Goldie is home now acting like his old self :)..this wi...
Took my cat Goldie there a week ago, fully expecting to have him put down :(..he's 15 plus years old..but Dr. Coover & staff were amazing and my Goldie is home now acting like his old self :)..this will be the only place my kitties go from now on :)
Shelby Kress
22 Aug 2016
REPORT
I won't take my dogs anywhere else! The staff is very attentive, warm, and inviting. They always take their time to answer any questions, and the office is super clean! Xoxo -Dahlia and Manson
Mike H.
22 Aug 2016
REPORT
I won't take my pets anywhere else! The staff is very sweet and professional, and they take their time to explain everything very thoroughly. The office itself is very clean and even smells nice. Pric...
I won't take my pets anywhere else! The staff is very sweet and professional, and they take their time to explain everything very thoroughly. The office itself is very clean and even smells nice. Prices are very affordable too. You can tell that the entire staff is passionate about animals and loves what they do. 100% recommend!
Justin Fosco
27 May 2016
REPORT
Very kind and caring people. Will recommend them to all my family and friends. Plus there pricing is much better than the other guys. Thanks for everything!
Brie Crooks
17 May 2016
REPORT
I was recommended to the country vet for my sugar glider. Dr. Coover was great with my sugar glider and all the staff are friendly and caring, especially in sensitive situations. They have earned a cu...
I was recommended to the country vet for my sugar glider. Dr. Coover was great with my sugar glider and all the staff are friendly and caring, especially in sensitive situations. They have earned a customer for life
Deidre Ellen Dye Lmt
15 Mar 2016
REPORT
Dr. Casale has been my Vet for many years. He is the only doc I trust with the lives of my dogs. Each of my dogs have been rescues, and he has been patient and kind to (and amused by) each of them fro...
Dr. Casale has been my Vet for many years. He is the only doc I trust with the lives of my dogs. Each of my dogs have been rescues, and he has been patient and kind to (and amused by) each of them from their first goofball checkup to my tearful last goodbye. He is respectful and skilled. Needless to say, I highly recommend his services!
Pat Stambach
5 Feb 2016
REPORT
The last time I visited the vet, I was concerned that. My dog had a UTI,. THATS ALL I ASKED FOR . $500.00 later, I was told she did not have a UTI. I am still paying off that bill. I will not rec...
The last time I visited the vet, I was concerned that. My dog had a UTI,. THATS ALL I ASKED FOR . $500.00 later, I was told she did not have a UTI. I am still paying off that bill. I will not recruit their services again.
I am looking forward to meeting the people at The Country Veteninary
Sharon Cox-Lesio
12 Nov 2015
REPORT
I have been going to Dr. Yates for several years. He is the best. Never has let me down when the health of my dogs were concerned. Went above and beyond. We have just moved to TN and I am missing you ...
I have been going to Dr. Yates for several years. He is the best. Never has let me down when the health of my dogs were concerned. Went above and beyond. We have just moved to TN and I am missing you already.
Emily Yott
6 Sep 2015
REPORT
Such a nice staff. Made certain situations extremely convenient vs stressing pet out. They are such a huge help. We moved to newark but will still be bringing our pets here.
Mandy Clark
27 Apr 2015
REPORT
Sadly, my primary experience with the clinic was to have my sweet old golden put to rest. They were wonderful . We adopted and we are using the Country Vet and are pleased with the way we and our new ...
Sadly, my primary experience with the clinic was to have my sweet old golden put to rest. They were wonderful . We adopted and we are using the Country Vet and are pleased with the way we and our new dog are treated and the pricing is reasonable (in line with my vet who retired).
Marie Rusaw
13 Aug 2014
REPORT
I have been taking my cat and dog to The County Vet for four or five years. All of the Vets are really nice and caring. The staff is excellent, they are always nice and efficient. They do a great job ...
I have been taking my cat and dog to The County Vet for four or five years. All of the Vets are really nice and caring. The staff is excellent, they are always nice and efficient. They do a great job at keeping the care affordable-this is really important because you dont have to make decisions on treatment based on cost!
Melanie S.
12 Jan 2014
REPORT
I have never had such a terrible experience with a vet practice. Our dog had an infected uterus, pyometra, and as we later discovered, all of her symptoms pointed directly to it. We took her to them...
I have never had such a terrible experience with a vet practice. Our dog had an infected uterus, pyometra, and as we later discovered, all of her symptoms pointed directly to it. We took her to them 2 times over the course of 10 days and left her with them for 2 nights and they not only did not make the correct diagnosis, but they dismissed her as if she was ok with no special directions whatsoever, after charging a hefty bill of course. She was septic by the time we took her to another vet, the next day,, as I was not about to watch her waste away with no diagnosis. The other vet immediately made the proper diagnosis and treated her the same Saturday. Country vet wouldn't even give us copies of her x- rays when we went for them, even though I called ahead and they had said they would. They said the vet was too busy all day long with other patients once we had made the drive. I cannot understand why they were so unprofessional with us but I definitely will not return and will not recommend them to anyone I know.
Janice K.
14 Dec 2013
REPORT
Love the vets and staff here! I am constantly impressed with the level of caring and customer service, and they treat my pets like family. I am especially glad that I can reach them on the weekends...
Love the vets and staff here! I am constantly impressed with the level of caring and customer service, and they treat my pets like family. I am especially glad that I can reach them on the weekends, when my pets always seem to find ways to get hurt or sick. Some of us just can't afford what the emergency clinics charge to see our pets!
Rach Tri
28 Apr 2013
REPORT
Honestly Dr. Yates and his staff are wonderful. We've had multiple animal emergence's in the past month and they have been more than helpful. Letting us bring in our cat who was in pain when we weren'...
Honestly Dr. Yates and his staff are wonderful. We've had multiple animal emergence's in the past month and they have been more than helpful. Letting us bring in our cat who was in pain when we weren't even their clients at the time during our first big snow of the year, fifteen minutes before closing time when our own vet at the time (Canandaigua Vet Hospital) who we had 6 pets through wouldn't. Then two weeks ago at 11p.m. our cat was still having issues and we brought him in because Dr. Yates was willing to meet us. Same with our dog who we had to bring in on a Saturday, late in the afternoon. Each time they could have told us to head up to Henrietta but nope not once. We have switched vets and couldn't be more pleased with the treatment and services at The Country Vet. I would recommend them to anyone who is looking or who isn't pleased with the services elsewhere. Like I said we had 6 pets all get fixed by Canandaigua Hospital and they had the nerve to tell us that "they didn't want their Vet to have to drive in the snow and wait for our cat, when we could just go to the emergency hospital" which has terrible reviews as is. Thanks again Dr. Yates and Team. You are the best!
kjozwiakhenrie
5 Feb 2013
REPORT
Don't bother wasting your time with them for Equine visits! I recently set up and appointment with Dr. Bolton to have her come to our farm for our horses for a routine lab visit. I was told that she t...
Don't bother wasting your time with them for Equine visits! I recently set up and appointment with Dr. Bolton to have her come to our farm for our horses for a routine lab visit. I was told that she travels with in 20 miles from her location and given the price house call price. 3 days before she was supposed to arrive, she had her secretary Amy call and almost double the price of the house call, stating that it was because she can't reach me within 20 minutes. I was then told that she doesn't like to drive on the back country roads. Our farm is 18 miles from their office to my door. Needless to say I canceled the appointment. Her loss for repeat business. They should get their facts straight before setting appointments for house calls and then try to double dip and screw the customer. Very disappointed with their lack of professionalism.
stillclawedcat
23 Jan 2013
REPORT
DO NOT use this vet. They have an ethical issue with declawing cats. No problem with their views except they don't tell you until after surgery. It was not done according to what was requested or ...
DO NOT use this vet. They have an ethical issue with declawing cats. No problem with their views except they don't tell you until after surgery. It was not done according to what was requested or expected. When you complain to them about it they want to know what other vets you'll go to and threaten to call other vets. Very unprofessional and they have a private agenda that reveals itself too late.
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(585) 412-6055
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-12:00PM
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The Country Vet
Canandaigua, New York
General Info
Providing a full range of services including veterinary care of small animal, pocket pets, exotics, equine and other farm animals. On site large animal facility as well as farm calls.
Our veterinarians are Dr. Travis Yates, Dr. Michael Casale, Dr. Dana Coover and Dr. Christina Crawford
Our veterinarians are Dr. Travis Yates, Dr. Michael Casale, Dr. Dana Coover and Dr. Christina Crawford
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Shannon Sommers Mouton
15 Apr 2024
Refused to take in a 13-year long patient as he was dying.
BKA
18 Oct 2021
I took my dogs to The Country Vet for years until I moved out of the country this past summer. To prepare my dog for the international move, I went to the clinic to get the paperwork started for his ...
I took my dogs to The Country Vet for years until I moved out of the country this past summer. To prepare my dog for the international move, I went to the clinic to get the paperwork started for his puppy passport back in May 2021. The vet and vet tech we saw were very helpful and kind (as they always have been), and looked up the neccesary tests and vaccines my dog would need.
Unfortunately, on the paperwork the clinic filled out to accompany a required blood test, they left off the date of the dog’s rabies booster. To fix this, The Country Vet needs to simply ask the lab that did the blood test to amend the dates. We also need the batch numbers for his most recent distemper and lepto vaccines. For some reason, this has proven impossible for the front office staff to take care of. [I have even sent screenshots of the paperwork with the mistake circled to make it very clear what needs to be fixed….to no avail.]
It has now been nearly three weeks since I’ve been in touch with the front office at the clinic to get this fixed. My dog would be here with me by now if they had simply corrected the mistake. Instead, all we get are sighs and huffs when we call to check on the progress of the paperwork, excuses that they can’t do anything because they have a new computer system, that only the vet can help and they’re in surgery (apparently forever). The only progress they’ve made is faxing a paper to the lab and then telling me that they doubt the lab will get back to them. Super helpful…
I even had a friend who still lives in the area go to the office to try to facilitate getting the paperwork I need. That was also unsuccessful because no one there seemed to have any idea what my friend was talking about, even after countless previous emails and phone calls with one of the front office workers there.
The fact that the blood test cost me nearly $500 back in May, and that I’ve spent thousands of dollars at this clinic over the years doesn’t seem to matter to them now. Instead, when I tell the clinic that this paperwork is the last thing I need to have my dog join me and no longer have to couch surf with the people he is with now, the response I get is just: “I know.” Three lousy pieces of paper are keeping my dog away from me… And at least two of those pieces of paper they could print off their own computer in less than a minute.
If they knew they were not prepared or their office staff were not competent to help fill out the paperwork for an international move, they should have explained that to me before taking hundreds of dollars and then, once they realize they won’t get any more money from me, refuse to cooperate and help me solve the problem. Three lousy pieces of paper…
Elizabeth P.
10 Sep 2018
We usually see Dr. Coover at the Country Vet and we cannot thank her enough. She's always thorough but kind with her exams. She answers all our questions and we've never had any issue at all with the ...
We usually see Dr. Coover at the Country Vet and we cannot thank her enough. She's always thorough but kind with her exams. She answers all our questions and we've never had any issue at all with the care for our cats. Last year my family had to say goodbye to our 17 year old cat and the staff never judged us for how hard we were crying. They were wonderfully sympathetic the whole time. Thank you Dr. Coover!
cpaoli44 dogmom
10 Jul 2018
The Country Vet cares about animals. Their prices are better than other places I have gone, the level and quality of care is excellent, & I have moved about a half hour further away, but still drive ...
The Country Vet cares about animals. Their prices are better than other places I have gone, the level and quality of care is excellent, & I have moved about a half hour further away, but still drive all the way there.
Jona Mitchell
23 May 2018
Our 3 horses were seen by Dr.Yates for their yearly vaccines and health concerns. We are newer clients and having our appointment was awesome.. Our horses remained calm and quiet when getting injecti...
Our 3 horses were seen by Dr.Yates for their yearly vaccines and health concerns. We are newer clients and having our appointment was awesome.. Our horses remained calm and quiet when getting injections, to be honest, the horses were as calm as the Dr.so this did not surprise me. He complemented how quiet and cooperative the horses were when he examined them but he was part of that process. I highly recommend this friendly practice to all those who have nice animals and who appreciate a kind hand. Highly recommend Dr. Yates
NKeith Kappel
18 May 2018
We want to thank Dana for the caring and sensitive way she handled the euthanasia of our 18 year old Maine Coon cat Casey. This was an emergency after hours visit brought about when he experienced a ...
We want to thank Dana for the caring and sensitive way she handled the euthanasia of our 18 year old Maine Coon cat Casey. This was an emergency after hours visit brought about when he experienced a seizure and collapsed on the kitchen floor at home just after dinner. The follow up sympathy card and paw prints were also a nice touch and appreciated.
Danielle Pollok
17 Apr 2018
Dr. Casale is the best... as are the other vets there... they do all they can to help you out... we have a 19 year old cat, that has a few issues, but still eats, does his business, and loves to cuddl...
Dr. Casale is the best... as are the other vets there... they do all they can to help you out... we have a 19 year old cat, that has a few issues, but still eats, does his business, and loves to cuddle... we are not ready to put him down, Dr. Casale is so kind and gentle with Mr. Bo... can't thank them enough!!!
Rebecca Patros
12 Apr 2018
Our family has been going to The Country Vet for a few years. They have been good to us all, patient and understanding in difficult situations. Our animals are well cared for. The staff knows them by ...
Our family has been going to The Country Vet for a few years. They have been good to us all, patient and understanding in difficult situations. Our animals are well cared for. The staff knows them by name and ask after them when they aren't with me.
Jenna DeBrock
25 Mar 2018
Been going here since my dog was a puppy and they have always been extremely knowledgeable about the issues and health of the breed and dog. When we had to put him down last week ALL of the staff, inc...
Been going here since my dog was a puppy and they have always been extremely knowledgeable about the issues and health of the breed and dog. When we had to put him down last week ALL of the staff, including the doctor, were so caring and sensitive to such a horrible decision. Then on top of that, 2 days later we received a handwritten sympathy card with 2 paw prints of the dog.
They made the best out of a terrible situation.
THANK YOU!
Kimberly Bolcarovic
22 Mar 2018
We have been taking our animals here for several years. The veterinarians are very knowledgeable and caring, as is all of the front staff. Pricing is reasonable.
Jay Ong
9 Mar 2018
Highly recommended! All the vets and staffs there are so helpful and friendly. I wanted to bring my cat overseas and country vet helped me go through all the complicating paperwork, vaccines and even ...
Highly recommended! All the vets and staffs there are so helpful and friendly. I wanted to bring my cat overseas and country vet helped me go through all the complicating paperwork, vaccines and even helped me do research to ensure everything goes through smoothly, even though they didn't really had to.
I'm really thankful I chose Country Vet and will definitely recommend anyone to bring their pets there for any needs too!
Charles A.
5 Dec 2017
These people are the best. Been going there for years. Dr. Yates is great with animals and goes the extra mile. The Staff is awesome.
Rachel Patchen
2 Jun 2017
I have been taking my furry family here for roughly 7ish years. We love the staff and the staff truly cares about the animals. When we had to put our cat down about 2 years ago the staff was so comf...
I have been taking my furry family here for roughly 7ish years. We love the staff and the staff truly cares about the animals. When we had to put our cat down about 2 years ago the staff was so comforting and helpful (we even received a sympathy card in the mail from them about a week afterward). We continue to take our 2 dogs there and the staff is knowledgeable and friendly. I have never had an outrageous bill here which I cannot say for other offices we used before coming to Country Vet. I cannot recommend them enough, I am constantly recommending them to family and friends.
anonymilfrie
8 May 2017
I have been really happy here. I have a vet in Geneva who has seen all of my cats (over the rainbow bridge) so I still take my 19 year old cat there. However, I wanted to find someone who was a bit m...
I have been really happy here. I have a vet in Geneva who has seen all of my cats (over the rainbow bridge) so I still take my 19 year old cat there. However, I wanted to find someone who was a bit more at ease (in my opinion my vet was not) with my bigger dogs. I have two dogs who are Am Staff mixes and one of them is very fearful, but not aggressive and the other loves every person he meets. I took him there for a nail clipping and the response was welcoming. When my one dog visits, they are far from afraid of uncomfortable. Dr. Coover is very comfortable with my dogs and so far, I trust her clinical judgement.
Christine Elizabeth
15 Nov 2016
Everyone is so kind and compassionate, and surprisingly I haven't been blocked...yet :) thank you so much for taking such good care of my fosters, Dr Coover, Dr Yates, Tammy, Erin, Mandy and Ann, my h...
Everyone is so kind and compassionate, and surprisingly I haven't been blocked...yet :) thank you so much for taking such good care of my fosters, Dr Coover, Dr Yates, Tammy, Erin, Mandy and Ann, my heartfelt indebted hats off to you all!
Sheryl Denniston
6 Nov 2016
All four of our pets have been lovingly and carefully treated by all four of the doctors at The Country Vet. I am very appreciative of the affordable care! I am pleased with the attention both Dr. Cas...
All four of our pets have been lovingly and carefully treated by all four of the doctors at The Country Vet. I am very appreciative of the affordable care! I am pleased with the attention both Dr. Casale and Dr. Crawford gave my dog just yesterday, with Dr. Crawford doing everything possible to give my girl the best treatment possible, even for a late Friday afternoon emergency.
Kate Dowdle
27 Oct 2016
I started taking my dog here about 2 months ago, I couldn't be happier with how they treat the both of us. My four legged baby went in for surgery yesterday at 7:30am I picked him up at 3:30pm and you...
I started taking my dog here about 2 months ago, I couldn't be happier with how they treat the both of us. My four legged baby went in for surgery yesterday at 7:30am I picked him up at 3:30pm and you could tell right away he was much happier. They took such good care of him, when we left I talked directly to the doctor that did his surgery i asked so many questions but she was very understanding and answered all my questions plus some :) The staff is always so nice and willing to answer any questions. I would definitely recommend this vet to all my friends and family
Marilyn Rennie
28 Sep 2016
I love the attention everyone there pays to a sometimes scared four legged patient and their family. I was preparing for the worst but left with hope that my elderly cat could get better. We are cauti...
I love the attention everyone there pays to a sometimes scared four legged patient and their family. I was preparing for the worst but left with hope that my elderly cat could get better. We are cautiously optimistic right now.
Darla Davis
14 Sep 2016
Took my cat Goldie there a week ago, fully expecting to have him put down :(..he's 15 plus years old..but Dr. Coover & staff were amazing and my Goldie is home now acting like his old self :)..this wi...
Took my cat Goldie there a week ago, fully expecting to have him put down :(..he's 15 plus years old..but Dr. Coover & staff were amazing and my Goldie is home now acting like his old self :)..this will be the only place my kitties go from now on :)
Shelby Kress
22 Aug 2016
I won't take my dogs anywhere else! The staff is very attentive, warm, and inviting. They always take their time to answer any questions, and the office is super clean! Xoxo -Dahlia and Manson
Mike H.
22 Aug 2016
I won't take my pets anywhere else! The staff is very sweet and professional, and they take their time to explain everything very thoroughly. The office itself is very clean and even smells nice. Pric...
I won't take my pets anywhere else! The staff is very sweet and professional, and they take their time to explain everything very thoroughly. The office itself is very clean and even smells nice. Prices are very affordable too. You can tell that the entire staff is passionate about animals and loves what they do. 100% recommend!
Justin Fosco
27 May 2016
Very kind and caring people. Will recommend them to all my family and friends. Plus there pricing is much better than the other guys. Thanks for everything!
Brie Crooks
17 May 2016
I was recommended to the country vet for my sugar glider. Dr. Coover was great with my sugar glider and all the staff are friendly and caring, especially in sensitive situations. They have earned a cu...
I was recommended to the country vet for my sugar glider. Dr. Coover was great with my sugar glider and all the staff are friendly and caring, especially in sensitive situations. They have earned a customer for life
Deidre Ellen Dye Lmt
15 Mar 2016
Dr. Casale has been my Vet for many years. He is the only doc I trust with the lives of my dogs. Each of my dogs have been rescues, and he has been patient and kind to (and amused by) each of them fro...
Dr. Casale has been my Vet for many years. He is the only doc I trust with the lives of my dogs. Each of my dogs have been rescues, and he has been patient and kind to (and amused by) each of them from their first goofball checkup to my tearful last goodbye. He is respectful and skilled. Needless to say, I highly recommend his services!
Pat Stambach
5 Feb 2016
The last time I visited the vet, I was concerned that. My dog had a UTI,. THATS ALL I ASKED FOR . $500.00 later, I was told she did not have a UTI. I am still paying off that bill. I will not rec...
The last time I visited the vet, I was concerned that. My dog had a UTI,. THATS ALL I ASKED FOR . $500.00 later, I was told she did not have a UTI. I am still paying off that bill. I will not recruit their services again.
I am looking forward to meeting the people at The Country Veteninary
Sharon Cox-Lesio
12 Nov 2015
I have been going to Dr. Yates for several years. He is the best. Never has let me down when the health of my dogs were concerned. Went above and beyond. We have just moved to TN and I am missing you ...
I have been going to Dr. Yates for several years. He is the best. Never has let me down when the health of my dogs were concerned. Went above and beyond. We have just moved to TN and I am missing you already.
Emily Yott
6 Sep 2015
Such a nice staff. Made certain situations extremely convenient vs stressing pet out. They are such a huge help. We moved to newark but will still be bringing our pets here.
Mandy Clark
27 Apr 2015
Sadly, my primary experience with the clinic was to have my sweet old golden put to rest. They were wonderful . We adopted and we are using the Country Vet and are pleased with the way we and our new ...
Sadly, my primary experience with the clinic was to have my sweet old golden put to rest. They were wonderful . We adopted and we are using the Country Vet and are pleased with the way we and our new dog are treated and the pricing is reasonable (in line with my vet who retired).
Marie Rusaw
13 Aug 2014
I have been taking my cat and dog to The County Vet for four or five years. All of the Vets are really nice and caring. The staff is excellent, they are always nice and efficient. They do a great job ...
I have been taking my cat and dog to The County Vet for four or five years. All of the Vets are really nice and caring. The staff is excellent, they are always nice and efficient. They do a great job at keeping the care affordable-this is really important because you dont have to make decisions on treatment based on cost!
Melanie S.
12 Jan 2014
I have never had such a terrible experience with a vet practice. Our dog had an infected uterus, pyometra, and as we later discovered, all of her symptoms pointed directly to it. We took her to them...
I have never had such a terrible experience with a vet practice. Our dog had an infected uterus, pyometra, and as we later discovered, all of her symptoms pointed directly to it. We took her to them 2 times over the course of 10 days and left her with them for 2 nights and they not only did not make the correct diagnosis, but they dismissed her as if she was ok with no special directions whatsoever, after charging a hefty bill of course. She was septic by the time we took her to another vet, the next day,, as I was not about to watch her waste away with no diagnosis. The other vet immediately made the proper diagnosis and treated her the same Saturday. Country vet wouldn't even give us copies of her x- rays when we went for them, even though I called ahead and they had said they would. They said the vet was too busy all day long with other patients once we had made the drive. I cannot understand why they were so unprofessional with us but I definitely will not return and will not recommend them to anyone I know.
Janice K.
14 Dec 2013
Love the vets and staff here! I am constantly impressed with the level of caring and customer service, and they treat my pets like family. I am especially glad that I can reach them on the weekends...
Love the vets and staff here! I am constantly impressed with the level of caring and customer service, and they treat my pets like family. I am especially glad that I can reach them on the weekends, when my pets always seem to find ways to get hurt or sick. Some of us just can't afford what the emergency clinics charge to see our pets!
Rach Tri
28 Apr 2013
Honestly Dr. Yates and his staff are wonderful. We've had multiple animal emergence's in the past month and they have been more than helpful. Letting us bring in our cat who was in pain when we weren'...
Honestly Dr. Yates and his staff are wonderful. We've had multiple animal emergence's in the past month and they have been more than helpful. Letting us bring in our cat who was in pain when we weren't even their clients at the time during our first big snow of the year, fifteen minutes before closing time when our own vet at the time (Canandaigua Vet Hospital) who we had 6 pets through wouldn't. Then two weeks ago at 11p.m. our cat was still having issues and we brought him in because Dr. Yates was willing to meet us. Same with our dog who we had to bring in on a Saturday, late in the afternoon. Each time they could have told us to head up to Henrietta but nope not once. We have switched vets and couldn't be more pleased with the treatment and services at The Country Vet. I would recommend them to anyone who is looking or who isn't pleased with the services elsewhere. Like I said we had 6 pets all get fixed by Canandaigua Hospital and they had the nerve to tell us that "they didn't want their Vet to have to drive in the snow and wait for our cat, when we could just go to the emergency hospital" which has terrible reviews as is. Thanks again Dr. Yates and Team. You are the best!
kjozwiakhenrie
5 Feb 2013
Don't bother wasting your time with them for Equine visits! I recently set up and appointment with Dr. Bolton to have her come to our farm for our horses for a routine lab visit. I was told that she t...
Don't bother wasting your time with them for Equine visits! I recently set up and appointment with Dr. Bolton to have her come to our farm for our horses for a routine lab visit. I was told that she travels with in 20 miles from her location and given the price house call price. 3 days before she was supposed to arrive, she had her secretary Amy call and almost double the price of the house call, stating that it was because she can't reach me within 20 minutes. I was then told that she doesn't like to drive on the back country roads. Our farm is 18 miles from their office to my door. Needless to say I canceled the appointment. Her loss for repeat business. They should get their facts straight before setting appointments for house calls and then try to double dip and screw the customer. Very disappointed with their lack of professionalism.
stillclawedcat
23 Jan 2013
DO NOT use this vet. They have an ethical issue with declawing cats. No problem with their views except they don't tell you until after surgery. It was not done according to what was requested or ...
DO NOT use this vet. They have an ethical issue with declawing cats. No problem with their views except they don't tell you until after surgery. It was not done according to what was requested or expected. When you complain to them about it they want to know what other vets you'll go to and threaten to call other vets. Very unprofessional and they have a private agenda that reveals itself too late.
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