I can't say enough about Dr. Herr, Dr. Zoyhofski and all of the techs at Suburban South - Julie, Lindsay and Steph. Over the years they have cared for five cats and a dog belonging to my family, as we... Read More
I can't say enough about Dr. Herr, Dr. Zoyhofski and all of the techs at Suburban South - Julie, Lindsay and Steph. Over the years they have cared for five cats and a dog belonging to my family, as well as my current two kittens. The facility is clean, bright and welcoming. Dr. H and Dr. Z always take the time to thoroughly explain the care being provided - whether it's a routine physical, diagnostic testing or treatment of an acute illness or injury. They don't just say "Here's what we're doing," they explain WHY. They take the time to listen, understand and respond to all of my concerns as a pet parent. When I first got my kittens they both had respiratory infections (coming from a shelter environment, this is not uncommon). Dr. Z sent us home with antibiotics and carefully showed me how to administer the medicine to my babies - quickly and without struggle. They truly care about their feline and canine patients (and their parents!) and that shows in their "bedside manners." They are always accessible by phone or email for quick, non-urgent questions too. Together, we've figured out some necessary adjustments to my kittens' diets just bouncing messages back and forth. I notice a tremendous difference in their health with just those few simple changes. I trust the vets and their staff at Suburban South implicitly. For their knowledge, their friendliness and their true compassion for animals - I heartily recommend them! Read Less