14 Reviews

Derby Small Animal Clinic

Derby, New York
Reviews
Lizzie Leonard
27 May 2018
REPORT
Everyone was so nice, and answered all my questions
William Lamarre
10 May 2018
REPORT
Fast friendly service
Barbara Crawford
7 May 2018
REPORT
Price is too high.
andi rashad
6 Apr 2018
REPORT
The vet never tried to fix what was wrong with my dog... She just kept giving more and more medicine until my dog was so sick I had to put her to sleep...I will NEVER go back...
Trisha Fitzpatrick
3 Mar 2017
REPORT
Very bad experience! Talk to girl on Wednesday for awhile on what I wanted done on my golden doodle, for grooming. Thursday brought him in at 8:30 went over it again. She was only to trim tail, even o... Read More
Very bad experience! Talk to girl on Wednesday for awhile on what I wanted done on my golden doodle, for grooming. Thursday brought him in at 8:30 went over it again. She was only to trim tail, even out test of his body. There where two Matt's under his chin told to brush out, they weren't bad. She shaved his entire body including tail. Called at 11:30 to check on him she said he was on second bath as he Diddnt like dryer and pooped and pied. Asked her to not use dryer on him, she still did. Then when he got home I noticed him walking funny. Looked under him, He had burn marks on his privates that where very red. Also where he pies. Called right away. Went in in morning asking for them to treat him, as derby animal clinic 82nd grooming salon, and he needed medical attention. They refused to treat him. They where Very upset saying they Diddnt do that. I said a mistake was made he needs to be treated. They refused. Asked for manager, she came out leaned on wall and said get out or I'm calling police. I immediately showed police pictures and followed report. Also called better business burara .can't believe they wouldn't medical treat him as he was in there care when it happened. Trying to post pictures. Read Less
Susan Lee-mueller
2 Mar 2017
REPORT
Our beagle got really sick had to get her to the vet asap they squeezed us in the doctor was very kind explained every thing that was going on with her took some xray and even though the news was grav... Read More
Our beagle got really sick had to get her to the vet asap they squeezed us in the doctor was very kind explained every thing that was going on with her took some xray and even though the news was grave she had a heart and even sent us a card when Sparky dued Read Less
Elaine Caroll
19 Jul 2016
REPORT
This animal hospital is under new management and it couldn't be better!! Doctor Reiller and the staff are an awesome bunch of animal lovers. I have worked with him to keep my pets healthy prior to h... Read More
This animal hospital is under new management and it couldn't be better!! Doctor Reiller and the staff are an awesome bunch of animal lovers. I have worked with him to keep my pets healthy prior to him moving to this location. We are lucky to have him at our local veterinary hospital. Read Less
Sarah Murphy
11 May 2016
REPORT
the office staff in nice and welcoming but the Vet is rude and dismissive. he is terrible! He wrongly diagnosed my dog for years forcing me to spend a lot of money on treatments. turns out it was j... Read More
the office staff in nice and welcoming but the Vet is rude and dismissive. he is terrible! He wrongly diagnosed my dog for years forcing me to spend a lot of money on treatments. turns out it was just allergies and my new vet realized that in 5 min. if i could give him less than 1 star I would. Read Less
Stephanie Wolf
10 May 2016
REPORT
DERBY ANIMAL HOSPITAL IS UNDER NEW OWNERSHIP SINCE JULY 2015 AND A NEW FULL TIME VET SINCE NOV. 2015. WE WILL BE HAVING AN OPEN HOUSE ON JULY 9TH 2016. PLEASE STOP IN AND SEE US.
Marianne Tomani
5 May 2016
REPORT
I believe a new Vet, Dr. Reiller took over this animal clinic, he was at OP animal hospital, he was always great with my dog!
Beth Tauke
25 Apr 2016
REPORT
I have been very happy with the clinic, the doctors, and staff. I've taken my cats there for over twenty years, and have nothing to say but good things. The staff has always been courteous, kind, and ... Read More
I have been very happy with the clinic, the doctors, and staff. I've taken my cats there for over twenty years, and have nothing to say but good things. The staff has always been courteous, kind, and understanding. The doctors have given my pets lots of attention, and their advice has been sensible in all cases. Their prices are reasonable as well. Read Less
Robert Poulson
22 Feb 2016
REPORT
Horrible staff. Very rude. VET Put olive oil on my cat to try to cure her worms. We called to get it fixed and they refused to fix there mistake several people have had this issue all they care bout i... Read More
Horrible staff. Very rude. VET Put olive oil on my cat to try to cure her worms. We called to get it fixed and they refused to fix there mistake several people have had this issue all they care bout is money. They don't give a rat ass bout nothing. I will go 1000 miles for a dif vet then to ever Go back there again Read Less
Kim Kolo
10 Nov 2015
REPORT
The doctor and staff were very good with my cat. Every one was friendly and I was able to get in and out quickly which I appreciate.
A Google User
20 Apr 2011
REPORT
Book an Appointment
Online booking unavailable
Please call
(716) 947-5055
6850 Prescott Drive
Derby New York 14047
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Derby Small Animal Clinic

Derby, New York
(14)
6850 Prescott Drive
Derby New York 14047
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Lizzie Leonard
27 May 2018
REPORT
Everyone was so nice, and answered all my questions
William Lamarre
10 May 2018
REPORT
Fast friendly service
Barbara Crawford
7 May 2018
REPORT
Price is too high.
andi rashad
6 Apr 2018
REPORT
The vet never tried to fix what was wrong with my dog... She just kept giving more and more medicine until my dog was so sick I had to put her to sleep...I will NEVER go back...
Trisha Fitzpatrick
3 Mar 2017
REPORT
Very bad experience! Talk to girl on Wednesday for awhile on what I wanted done on my golden doodle, for grooming. Thursday brought him in at 8:30 went over it again. She was only to trim tail, even o... Read More
Very bad experience! Talk to girl on Wednesday for awhile on what I wanted done on my golden doodle, for grooming. Thursday brought him in at 8:30 went over it again. She was only to trim tail, even out test of his body. There where two Matt's under his chin told to brush out, they weren't bad. She shaved his entire body including tail. Called at 11:30 to check on him she said he was on second bath as he Diddnt like dryer and pooped and pied. Asked her to not use dryer on him, she still did. Then when he got home I noticed him walking funny. Looked under him, He had burn marks on his privates that where very red. Also where he pies. Called right away. Went in in morning asking for them to treat him, as derby animal clinic 82nd grooming salon, and he needed medical attention. They refused to treat him. They where Very upset saying they Diddnt do that. I said a mistake was made he needs to be treated. They refused. Asked for manager, she came out leaned on wall and said get out or I'm calling police. I immediately showed police pictures and followed report. Also called better business burara .can't believe they wouldn't medical treat him as he was in there care when it happened. Trying to post pictures. Read Less
Susan Lee-mueller
2 Mar 2017
REPORT
Our beagle got really sick had to get her to the vet asap they squeezed us in the doctor was very kind explained every thing that was going on with her took some xray and even though the news was grav... Read More
Our beagle got really sick had to get her to the vet asap they squeezed us in the doctor was very kind explained every thing that was going on with her took some xray and even though the news was grave she had a heart and even sent us a card when Sparky dued Read Less
Elaine Caroll
19 Jul 2016
REPORT
This animal hospital is under new management and it couldn't be better!! Doctor Reiller and the staff are an awesome bunch of animal lovers. I have worked with him to keep my pets healthy prior to h... Read More
This animal hospital is under new management and it couldn't be better!! Doctor Reiller and the staff are an awesome bunch of animal lovers. I have worked with him to keep my pets healthy prior to him moving to this location. We are lucky to have him at our local veterinary hospital. Read Less
Sarah Murphy
11 May 2016
REPORT
the office staff in nice and welcoming but the Vet is rude and dismissive. he is terrible! He wrongly diagnosed my dog for years forcing me to spend a lot of money on treatments. turns out it was j... Read More
the office staff in nice and welcoming but the Vet is rude and dismissive. he is terrible! He wrongly diagnosed my dog for years forcing me to spend a lot of money on treatments. turns out it was just allergies and my new vet realized that in 5 min. if i could give him less than 1 star I would. Read Less
Stephanie Wolf
10 May 2016
REPORT
DERBY ANIMAL HOSPITAL IS UNDER NEW OWNERSHIP SINCE JULY 2015 AND A NEW FULL TIME VET SINCE NOV. 2015. WE WILL BE HAVING AN OPEN HOUSE ON JULY 9TH 2016. PLEASE STOP IN AND SEE US.
Marianne Tomani
5 May 2016
REPORT
I believe a new Vet, Dr. Reiller took over this animal clinic, he was at OP animal hospital, he was always great with my dog!
Beth Tauke
25 Apr 2016
REPORT
I have been very happy with the clinic, the doctors, and staff. I've taken my cats there for over twenty years, and have nothing to say but good things. The staff has always been courteous, kind, and ... Read More
I have been very happy with the clinic, the doctors, and staff. I've taken my cats there for over twenty years, and have nothing to say but good things. The staff has always been courteous, kind, and understanding. The doctors have given my pets lots of attention, and their advice has been sensible in all cases. Their prices are reasonable as well. Read Less
Robert Poulson
22 Feb 2016
REPORT
Horrible staff. Very rude. VET Put olive oil on my cat to try to cure her worms. We called to get it fixed and they refused to fix there mistake several people have had this issue all they care bout i... Read More
Horrible staff. Very rude. VET Put olive oil on my cat to try to cure her worms. We called to get it fixed and they refused to fix there mistake several people have had this issue all they care bout is money. They don't give a rat ass bout nothing. I will go 1000 miles for a dif vet then to ever Go back there again Read Less
Kim Kolo
10 Nov 2015
REPORT
The doctor and staff were very good with my cat. Every one was friendly and I was able to get in and out quickly which I appreciate.
A Google User
20 Apr 2011
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know