EGAH has always treated my cats very well, including my very grumpy one. They take all the time I need to answer all of my questions and always want me to follow up as needed. I like the portal and being able to make appointments online. The techs are great with my cats as well. Read Less

With a friends of animals certificate you can get your pet neutered for 65 bucks. Their website listed east geenbush animal hospital as one of the places that accepts the certificate. I called them to inquire about the procedure. The woman I spoke to on the phone stated firmly I wouldn't pay anything for the appointment and the neutering was free with the certificate. The only thing I would pay for was any pain meds and after surgery care. So I scheduled the appointment. I was charged 50 dollars for the appointment. The vet did not spend more than 5 minutes in the room. Walked out with a bill of over 500 for the procedure. Very deceptive practice. Avoid them at all costs. P.s on my way out I noticed a man complaining that the same pills he got for his dog were 66 dollars and at East Greenbush they were 110. Apparently deceptive practices are a habit there. Read Less

Do not for any reason use this vet! My father in law called me after his 13 year old daughter called him at work to say that the family gig was shaking on the floor. I rushed over and took him to the family vet (eg animal hospital) that they have used for years. The place has an over powering smell of cat urine but ok it's a vet. There's 4 girls at the desk, one doing paper work, 2 talking and one doing charts. No acknowledgement until finally one asks if we are checking in. I explain the situation and we are told to have a seat one of the doctors can see us. Fast forward to when we are in the room. The tech was very nice, asking detailed questions and took the dogs temp which was high. Now Dr.Chew comes in. The first words out of her mouth "who is financially responsible?" Obviously not the child with me! She listened to his lungs, did not even touch him and said "just give me your father in laws number I need to speak with him directly" no thank you and walks out of the room. The tech comes back and says he's getting an X-ray but has no explanation, so I have to call my father in law-who is at work hence the reason I brought the dog- he tells me how the X-ray will cost $350 and Dr.Chew very rudely informed him that unless he has more money that will be all she can do, not even send him home with a prescription(which you can fill yourself online for about .35-.55 cents per pill) So X-ray is done. My 16 year old sister in law is now here with my father in law and Dr.Chew comes in and says " we can do exploratory surgery but it's expensive, if you can't afford that we can give you a steroid but if that doesn't work the dog is pretty much done" let me repeat that. She said "if that doesn't work the dog is pretty much done" in front of a 13 and 16 year old about a dog they have had their entire life! Nothing was given for fever and no physical exam done. The next day my mother in law went to get his vet records and X-ray to bring to another vet. Suddenly the tech says Dr.Chew is "so worried about him" turns out the dog was constipated. Can you imagine?! This Dr.Chew with zero bedside manner, who did no physical exam, only seemed to be concerned with money wanted to do expensive exploratory surgery on a dog she didn't even physically exam, and so callously told 2 children "the dog is pretty much done". All the dog needed was to poop. DO NOT USE THIS VET unless you want to spend a ton on what you don't need and probably loose your beloved pet. After reading other reviews seems it is not uncommon here*edit* to the owners reply, I am 32 years old, not a minor. I was present. Naturally you would get no reply your staff was  rude, had a complete lack of compassion or tact around a minor and almost sentenced a dog to death for Constipation. Money was the driving factor behind this entire interaction. Read Less

Dr. Chew is by far the most caring and compassionate vet I have ever brought a pet to. She and Dr. Spock went way above and beyond for my bunny. Dr. Chew isn't afraid to come in on her day off if needed or to do some research in order to find the best treatment plan for a hurt or sick bunny. Read Less

Everyone at EGAH is great. They are nice, professional, and very personable. Dr. Spock saved our cat's life by prescribing the exact right meds and dosage. My only complaint would be that we have showed up for appts and they had misscheduled us but they always still take us without issue. Read Less

My dear little miniature beagle rescue has been going to EGAH for about 7 months. She's been in for a series of shots and boarding. We've spent hundreds of dollars there.                                                                                Since the very beginning, I've asked about dental cleaning. I know that my dog needs it and that it's expensive. On the first visit last summer, I was quoted about $750. In late February of 2018, I was quoted $780 and told that there would be a $72 discount, so it would cost just over $700. I made an appointment. Now, days before she's suppose to go in for the procedure, I call up to confirm. The receptionist tells me that the dental cleaning will cost me more than $1,000 and possibly over $1,100! How did the dog's dental costs suddenly soar by $400? I canceled the procedure immediately.  One of the doctors called me back and apologized. She said the February quote was wrong and that it was their mistake for not giving me that quote in writing. She suggested that if we went through with procedure, I might be pleasantly surprised and it "might cost only about $800," but it's difficult to say because they want to put my dog through x-rays and do much more than just scrape her teeth. I told the doctor that the lack of communication in her office was not good especially since I called repeatedly back in February before I actually booked the dental cleaning. These new quotes make me feel too vulnerable. I'm at their whim.  I think that I can keep my dog healthy without burning a hole in my pocket. I will get the procedure done elsewhere. Read Less

I've been taking my pets here for over 10 years. The staff, are always courteous, friendly, compassionate, and professional. Some people may feel they expensive but their facility is equipped with the best of technology for diagnostics. I find it is well worth the costs to know my loved ones are being seen by the best. Read Less

My rabbit had an operation for an abscess on his Jaw. I was told that the surgery would be around $1k if teeth had to be pulled. When the doctor called me, she told me she did not have to pull teeth that she just trimmed them. When i went in to pick him up from surgery, Jada the receptionist had me pay and I asked why the price was $1,140 and she told me that they would go over everything after I paid and went into the room. A tech was sent in and she did not go over any pricing with me and barely knew how to answer any of my questions that I had. I noticed his right eye was swollen and I asked her why and all she said was “we gave him eye drops during surgery”. I was supposed to get a phone call telling me when the results of the culture came in so they could figure out the correct antibiotic to put him on. They never called me. I called them when I ran out of my previous antibiotic to see if I could get more, which I was given a hard time about because I was told Dr.Chew was on vacation. If I had known this prior, I would have waited on surgery because I know how fragile rabbits can be. Friday I took my rabbit in and saw Dr. Spock, when I addressed my concern about my rabbits eye again, he said “I’m not worried about it”, re-opened the scab from surgery, flushed it and prescribed more antibiotics. Saturday I came home and my rabbits eye was all blown out and swollen even more due to infection. Tonight I brought him to the emergency clinic because he was shaking and had shallow breathing. Upon examination I was told that there was still a lot of the abscess and infection in incision. He died on the way home. He was only 1 year old. There was no reason for this to happen. If things were dealt with in a more professional manner, my bunny would still be here. Read Less

My rabbit had an operation for an abscess on his Jaw. I was told that the surgery would be around $1k if teeth had to be pulled. When the doctor called me, she told me she did not have to pull teeth that she just trimmed  them. When i went in to pick him up from surgery, Jada the receptionist had me pay and I asked why the price was $1,140 and she told me that they would go over everything after I paid and went into the room. A tech was sent in and she did not go over any pricing with me and barely knew how to answer any of my questions that I had. I noticed his right eye was swollen and I asked her why and all she said was "we gave him eye drops during surgery". I was supposed to get a phone call telling me when the results of the culture came in so they could figure out the correct antibiotic to put him on. They never called me. I called them when I ran out of my previous antibiotic to see if I could get more, which I was given a hard time about because I was told Dr.Chew was on vacation. If I had known this prior, I would have waited on surgery because I know how fragile rabbits can be. Friday I took my rabbit in and saw Dr. Spock, when I addressed my concern about my rabbits eye again, he said "I'm not worried about it", re-opened the scab from surgery, flushed it and prescribed more antibiotics. Saturday I came home and my rabbits eye was all blown out and swollen even more due to infection. Tonight I brought him to the emergency clinic because he was shaking and had shallow breathing. Upon examination I was told that there was still a lot of the abscess and infection in incision. He died on the way home. He was only 1 year old. There was no reason for this to happen. If things were dealt with in a more professional manner, my bunny would still be here. Read Less

Dr. Patashnik is great! My dog has had nothing but issues and she treats her like a princess and always knows what's wrong with her. I'm unsure how the pricing compares, but I am not willing to findo out. The staff is very friendly as well. Read Less

Horrible care, fed my dog cancerous food. Do not trust these people as they took off my dog's leash to prevent a "hidden camera". I'm never trusting these people again, as they seem to know how to NOT treat my dog with respect and do it only for the $$$ Read Less

All of the staff at East Grreenbush Animal Hospital are fantastic! My concerns are always taken care of for my furry family members. I highly recommend this vet office for the best pet care and emergencies!Read Less

We have been taking our dogs to EGAH for years and we are extremely pleased with the care provided for them. The reception staff and technicians are great. One of our dogs has been very sick and I cannot say enough about the care he has received from Dr. St.Denis. She is wonderful. I highly recommend this practice. Read Less

Excellent knowledgeable staff always ready to serve. Audrey recently went above and beyond the call of duty to help me see if there was a safe way to get a print of my cats paw without harming him or myself! Thank you! <3 :) Read Less

I highly recommend East Greenbush Animal Hospital. They're very accommodating and professional. The compassion and caring they have for their clients is exceptional! Dr. Patashnick is fantastic, thanks for everything- Read Less

I would recommend EGAH to anyone. I've had many pets, some with some serious health issues. Service and compassion has always been top notch. All staff at the hospital are always so friendly and knowledgeable. They have seen me through some very tough times. Read Less

Amazing practice! Extremely knowledgeable regarding my puppy Sunny and I felt complete confidence with him in their loving care. From start to finish, the reception to the billing, the staff is excellent. Katey and Dr. StDenis are a blessing! They go out of their way to make sure that all your questions are answered and you are completely happy with their care. I'm in my 70"s and know a bit about life, These gifted people have a love for animals and it shows. Thank you so much for taking me on as a client. Sunny and I are happy to be part of your family. Read Less

Brought my bunny Sylvia there for care, these seemed concerned enough over the years, but brought her in with GI Stasis issues Monday, and they seemed unconcerned or resigned to the fact that she wasn't save able. She died yesterday.They were happy to charge me $200 for the visit, happy to send me home with drugs for her, but unable to tell me she was either past recovery or didn't offer me on site solutions to clear her blockage. I'm sort of feeling I lost a beloved pet to their  cavalier  attitude of "rabbits are fragile" comment. Maybe that's how it goes with bunnies but I certainly wasn't above paying to care for her health, and they should have known by the $1000's I've spent there over the last 3 years. Disappointed doesn't quite cover it. Read Less

Doctor Etherington is just the best. My pup had several complicated issues but she was on top of everything. She even called a few days after an appointment to see whether out shift in treatment was helping. Who does that?? The whole staff is compassionate and professional. If I lived an hour away, I would still make the trip because they are worth it. Read Less

I'm so glad I chose East Greenbush Animal Hospital as our vet when we moved here 4 years ago. They are wonderful; all of the staff members are friendly and knowledgeable. Dr. Etherington and Dr. St Denis have both cared for two of my cats when they were very sick and I am so grateful. They are so compassionate and helpful; I know my pets got the absolute best care. I recommend this hospital to all of my friends with pets. Read Less

Love East Greenbush Animal Hospital. Dr. St. Denis is the best ! Takes such good care of our kitty, Bella. She has always had a lot of health issues, but the staff at EG keeps us going with care and very reasonable billing as well ! Read Less

On 04/19/2016 I dropped my puppy off to get spayed . If your dog has fleas there is a $60.00 fee . She doesn't have fleas . How do you know ? Because I have three dogs, check them all of the time and use K-9 Advantage. Plus she was at the Critter Clippers on 04/16/2016 and had a flea bath.       She has had diarrhea ever since we brought her home. Hate to bring her back there , the help is so freakin " rude " Read Less

Very disappointed customer......I called to get my pets heart worm medication the other day.The receptionist said I couldn't get it because I was supposed to have made an appointment a week prior( which I wasn't aware of) regardless,it was a week off ,not a year off of the date that the appointment should be made.All of my pets other shots have been completely up to date ( even the unnecessary shots that they don't need to give as frequently as they do).The receptionist made it completely impossible and a long drawn out ordeal just to make an appointment for an exam to get heart meds.The receptionist and the owner are also very rude.To be honest even before this I found the facility and staff to be more concerned with money( upselling) than care of pets, Read Less

Came in to their clinic by a reference from another vet and because they were the vet in the local area that knew about rabbits.  It was really a very tragic incident when the assistant was taking a health history on my bunny, she had a seizure.  They immediately took her in the back. Unfortunately she did not live, but the staff was sooo extremely kind and helped me by putting her in the car after placing her in a box that they had decorated for me. It was sweet and warm hearted and it was what I needed as it was a huge shock for me and I completely did not expect that outcome. I definitely recommend this vet clinic just for the human compassion they showed me alone today. If they even do read these reviews, I also just want to THANK You all from the bottom of my heart. It was a difficult day that I will remember forever and think fondly. of your staff for being exactly what I needed in that moment. I appreciated the HUG from the assistant too... As I am a mom of 4 with a deployed hubby and I was trying to hold it together so I could break the news to them when I returned.... thank you so much, for giving me a moment to be weak, so I in turn could be strong for my family. Read Less

I have been a client of this vet for many years. Last week I had to make the hardest decision of my life and put my mini dachshund down. As a patient they wanted to charge me $95! That's just for the euthanasia!! Go to Nassau Vet. I was not a patient ( I am now), no office visit charge and was told $46. Not only were the the best caring staff, but I was able to hold my little girl as she was taken to her final resting place, sent home in a beautiful casket and a plaster paw print <3. Today I received a condolence card. Don't let East Greenbush Animal Hospital make a profit they don't deserve. Go where they care and know you are suffering as well. 766-2636. My thoughts are with you and yours in this time of sorrow. Read Less

We have been going to this veterinery hospital for 10+years. Everyone has always been kind and caring. Unfortunately we have had both a very old beloved dog, a few years ago and a very sick beloved cat a couple weeks ago who had to be euthanized. Both times the staff were caring and respectful and attentive to our needs. They even followed up on our painful day with a card and flowers. Don't know of any other vet who does that. Thank you to Dr.Etherington and everyone else for your great care and thoughtfulness to our "furry family members" even at their end Read Less

Love EGAH for so many reasons but most importantly they take care of our family.  They are kind and helpful as well as extremely competent.  We have seem a variety of vets but mainly Dr. Chew and Dr. Rochio.  Also love that they are involved in the community.  Strongly recommend to anyone. Read Less

Initially I brought my other animals to another vet, but I wasn't happy with their prices or their personalities. So, I tried EGAH...EGAH is great. Their prices are fair. And, very importantly, their attitudes and interactions with myself and my pet, are very welcoming, friendly, and clear. We feel comfortable talking through issues with both the vet tech and the doctor as each is knowledgeable and the techs and doctors seem to communicate effectively.I have never had a bad experience with a doctor, tech, or receptionist. While everyone is nice, I am particularly impressed with the vet tech, Becky, and Dr. Sr. Denis. Both are friendly and approachable. Read Less

We love Dr. Etherington, Dr. Hannum is great also. Both are super knowledgeable and I always feel comfortable with them. Never seen Drs. Rocchio or Chew. Office always does their best to get you right into a room as soon as you walk in which is great for my pup's anxiety. Heartgard is cheaper than 1-800-Pet-Meds. Only sucky thing about them is that urine cultures are so expensive. Read Less

Tony and I have used EGAH for approximately 9 years.  They have cared for a total of 4 dogs and 9 cats that we've had throughout the years. We've used their boarding, grooming and veterinarian care services.   We shared the joys of bringing a new patient to them and also the sad times of letting our loved one go.  Throughout all these experiences they have provided quality care to our animals.   We have nothing but positive things to say about their practice.  The care that our animals receive is competent and compassionate.  We primarily see Dr. Chew but during incidences when she was unavailable we've used other veterinarians at their practice and were still one-hundred percent satisfied.  It's very evident that all their employees truly love animals and are dedicated to providing quality  care. Read Less

Brought my  sick kitty in.  shes only 2 and suddenly became ill.  ran tests to find  kidney issues.. which i know could still be treated.  she told us our baby had no hope and we should euthanize her.  I asked vet Rachel to explain and she became rude and didnt even treat our kitty.  then we took kitty to the 24 hour clinic in Latham and they took her right in , put her on IV and told us next 24 hours may be tough but that there was hope and that they treat this often.  All in all, the vet at EG aninmal hospital had poor etiquette and lack of  knowledge.  come to find out 2 other people who were told to put their animals to sleep by this place left because the people were rude as well...and had them treated somewhere else,.. and their animals are alive and well to this day! STAY AWAY FROM THIS DR. KOVORKIAN of our animals. she was awful!-20 stars! Read Less

I've been taking my babies to EGAH since they opened. I think I have visited every doctor and assistant and have zero complaints. They have attended to every need from the most basic yearly shots to the frantic OMG I'm driving to you and will be there in 5 minutes.  They have boarding but I haven't used that service.  They also have grooming and I have used that in the past but for Basset Hounds it is really just nail clipping and shampoo - can't really go wrong in that regard.I've had 3 dogs and 2 cats over the past years and I wouldn't dream of ever leaving their care to anyone but the doctors and staff at the EGAH! Read Less

I have two rabbit friends and we have been going to the East Greenbush Animal Hospital(EGAH) for just about two years now. In those two years I have never had a bad experience.Everyone on the staff is friendly, the vet techs as well as the veterinarians I've met are knowledgeable of rabbits and genuinely seem to care about my buns. Both of my rabbits have been neutered at EGAH, the procedure is costly but included a complimentary ear cleaning, nail trim, and a two week post neuter follow up appointment to make sure everything is healing correctly. Now we go about every 8 weeks for nail trims(my buns won't let me do it) and once a year we have a check up with Dr.Chew, who takes the time to address any issues, concerns or questions that we may have. Read Less

I took my rabbit here on the recommendation of the House Rabbits Society. Some vets are clueless when it comes to animals other than cats and dogs, but Dr. Chew  really put me at ease. She's raised several rabbits, and hey, her name would even make a good name for a rabbit. It was neutering time, or as they call it, "castration - rabbit," and they were really good with him. Only one rabbit in 13 years has had complications after surgery there. And it'd better be safe, because after two trips, I've already paid them more than 10 times what the little guy cost me to begin with! I have no idea what vets cost, but man oh man, rabbit castration is not a cheap business. They have a big lobby with a huge aquarium, and little waiting rooms. I recommend this place for you and your cockapoo, maltipoo, pekeapoo, and miniature neopolitan cocker dalmapugglabradoodle. Read Less