Fairport Animal Hospital
Fairport, New York
Reviews
Mook M.
24 Jul 2019
REPORT
Worst animal hospital in Rochester.. Today I brought in my 40 pound Border Collie. As soon as I got in my room the nurse was nice but wasn't much help. She asked a few questions and tried to get my do...
Worst animal hospital in Rochester.. Today I brought in my 40 pound Border Collie. As soon as I got in my room the nurse was nice but wasn't much help. She asked a few questions and tried to get my dog ( 40 pounds mind you) on their tiny exam table. Border collies are a protective breed and my dog specifically takes a while to warm up to strangers. I tried explaining she always gets shots while shes on the ground at all the previous locations i've been to but, she told me i had to force her on the table and when i set her down on it she jumped off and almost hit her head on a vent in this tiny room. After, the doctor came in and tried to touch her only a total of three times and then gave up and said she cant do anything unless my father is present? I explained this is MY dog and I work with her the most. Plus I never brought up my father in any conversations she just assumed she would listen to him more than me After that she tried to take her to the back room and dragged her in and then brought her out 15 minutes later up front saying she still could not exam her because she was so stressed out and would not sit still.
P K.
29 Apr 2019
REPORT
We have always been impressed with the care our dogs receive at Fairport Animal Hospital. Dr. Hall & Dr Zarouba takes their time with the pets and answers all of our questions.
E P.
12 Mar 2019
REPORT
I took my dog there for an initial visit and to also have a lump in her mouth looked at. The front desk and vet techs were wonderful and very kind to my girl. Once we got back to the room to see the v...
I took my dog there for an initial visit and to also have a lump in her mouth looked at. The front desk and vet techs were wonderful and very kind to my girl. Once we got back to the room to see the vet I was VERY disappointed. The vet seemed afraid of my dog and unsure of what the visit was about. When I asked her about the lump in her mouth she did not even shine a light on it or touch it! She told me she didn't know what it was and prescribed a general antibiotic. I was at he vet for over two hours with a lot of waiting time in the room. She never called to follow up or see if it worked.
Xxx X.
13 Oct 2018
REPORT
We brought our ferrets here to get their shots and both times one of them had a "reaction" to it. To keep them from dying we had to rush them back to just be charged for an emergency care bill on top ...
We brought our ferrets here to get their shots and both times one of them had a "reaction" to it. To keep them from dying we had to rush them back to just be charged for an emergency care bill on top of the other bill. To cut this review short if you love your pet DONT BRING THEM HERE!
Kevin Finnigan
7 Jul 2018
REPORT
Kind and compassionate care.
Jenn K.
18 Jun 2018
REPORT
My dog is 3 years old and he spent his first two years in Puerto Rico where he was rescued. I do not know what he went through in his time there but he did not take his rabies shot well. It was horrif...
My dog is 3 years old and he spent his first two years in Puerto Rico where he was rescued. I do not know what he went through in his time there but he did not take his rabies shot well. It was horrifying and I have never seen him so aggressive and I am fully aware that it is not the techs fault. It was after when the tech had no idea about his history and told me that it was because of how I raised him. Mind you, after the shot he just sat on the ground and didn't make a noise like he usually does. something traumatic happened to him in his past and the tech automatically blamed me and I was extremely offended. If you like to be judged and disrespected, take your pets here.
Meredith Bonifield
27 Sep 2017
REPORT
Great staff and always take good care of my kitties
Charity Book
3 Sep 2017
REPORT
Wonderful exotic animal service
Ted Stocum
11 Jun 2017
REPORT
Do not bring your exotic reptile to this vet. We were having a small issue with our Veiled Chameleons tongue and sought some advice from them. He was fine besides having a calcium deficiency, which wo...
Do not bring your exotic reptile to this vet. We were having a small issue with our Veiled Chameleons tongue and sought some advice from them. He was fine besides having a calcium deficiency, which would have been fixed easily. He was having some trouble swallowing a cricket at the vet and they brought him to the back to check a few things. When they brought him back out to us they said they had removed the cricket because he was having trouble swallowing. Even though they were told this was becoming the usual and he just needed time, when we looked him over his veil was broken. Who ever handled him during that time was not gentle enough and it ultimately killed our chameleon after 3 weeks of suffering, swallowing his tongue, having to be fed through a syringe, and given water the same way. Their advice was to splint his veil and give him pain medication. No one was willing to admit what happened, or take the blame.
Devon N.
10 May 2017
REPORT
The staff is extremely helpful and friendly. Would recommend to all pet owners.
Maura Brennan
26 Apr 2017
REPORT
Compassionate. Caring. Professional. Knowledgeable. From the fluffy, bouncy beginning to the heartbreaking end. They stand by you every step of the way. Simply the best !!
Rob Spencer
5 Apr 2017
REPORT
Shan Marie
18 Feb 2017
REPORT
The vet was amazing!!! They saw me on short notice when my cat injured his eye, a day later and he is almost 100% back to normal! Thank you Fairport Animal Hospital!
Cristin Cilano Wheat
25 Dec 2016
REPORT
Very thankful for the care and compassion at Fairport animal hospital. The wonderful staff and vets took great care of my cat that needed immediate hospitalization and surgery, and I was able to have...
Very thankful for the care and compassion at Fairport animal hospital. The wonderful staff and vets took great care of my cat that needed immediate hospitalization and surgery, and I was able to have him home for the holidays.
Lauren Guerrera
25 Sep 2016
REPORT
Won't go anywhere else. The only vets I trust. Since my first cat in the early 90's to now, they have taken wonderful care of all my animals.
Barb Evans Weigert
1 Jul 2016
REPORT
Thank you to all the wonderful people that took such great care of Molly this week during her overnight stay.
Robert Way
15 Jun 2016
REPORT
We have been involved with Fairport Animal Hospital now for 3 dogs over 20 years and the service and compasion have always been best...Thank You
Jennifer Harman
15 Jun 2016
REPORT
We've had great experiences here. The vets are knowledgeable and patient, willing and able to spend time with your pet to figure out the best course of action.
Mike Lanze
10 May 2016
REPORT
Danielle StoUguesstherest
19 Feb 2016
REPORT
A huge thank you to Dr. Speciale and staff. I appreciated the kind, compassionate and honest nature of Dr. Speciale. He spent a great deal of time with us and explained each finding thoroughly. Great ...
A huge thank you to Dr. Speciale and staff. I appreciated the kind, compassionate and honest nature of Dr. Speciale. He spent a great deal of time with us and explained each finding thoroughly. Great doctor and a great man!
Michelle Fegley Crine
9 Dec 2015
REPORT
Dr Hall is amazing. He has been our veterinarian since he opened is hospital. I would trust no one else with my animals. He's kind, considerate, and takes the time to answer any questions.
Sharon Vandezande
15 Oct 2015
REPORT
Personal, heartfelt care in a beautiful facility with knowledgeable and friendly staff and veterinarians.
Le14450 V.
3 Jul 2015
REPORT
Not very professional..if you can hear them complaining and about previous clients emily..,wont be returning
Barbra R.
28 Jan 2015
REPORT
We've been with Dr. Lovelock for years. This past year we took Abbey in for her yearly physical. Further exams we found out Abbey had cancer the size of a grapefruit. Dr. Lovelock operated on Abbey &...
We've been with Dr. Lovelock for years. This past year we took Abbey in for her yearly physical. Further exams we found out Abbey had cancer the size of a grapefruit. Dr. Lovelock operated on Abbey & told us that if we had her for 5 months that would be a good sign. Well here we are one year & 5 days later Abbey is a very happy pup (11 years old). Dr. Lovelock & her staff are a one in a million. We can't thank all of them enough.
Debbie O'Donnell
5 Aug 2014
REPORT
we have been seeing Dr. Speciale for our 8 month old lab Lacey. she has had a problem with neuromuscular disease and Dr. Speciale has been very good with her and tried everything we could do with he...
we have been seeing Dr. Speciale for our 8 month old lab Lacey. she has had a problem with neuromuscular disease and Dr. Speciale has been very good with her and tried everything we could do with her but we we're unable to find the reason for her condition. we couldn't afford exspensive test so he work with us and tried different drugs to see if they would work but they didn't and it saddens me to say we r considering having her put to sleep .Dr Speciale was very patient with Lacey and us , he's a very caring man and I would bring any of my animals to him if we need to. the people at the hospital are all very pleasant and helpful. I just want to say thank you for all your help
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Book an Appointment
Online booking unavailable
Please call
(585) 388-1070
Business Hours
Monday
Mon
08:00AM-19:30PM
Tuesday
Tue
08:00AM-19:30PM
Wednesday
Wed
08:00AM-19:30PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
6a
12p
6p
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Fairport Animal Hospital
Fairport, New York
Business Hours
Monday
08:00AM-19:30PM
Tuesday
08:00AM-19:30PM
Wednesday
08:00AM-19:30PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Mook M.
24 Jul 2019
Worst animal hospital in Rochester.. Today I brought in my 40 pound Border Collie. As soon as I got in my room the nurse was nice but wasn't much help. She asked a few questions and tried to get my do...
Worst animal hospital in Rochester.. Today I brought in my 40 pound Border Collie. As soon as I got in my room the nurse was nice but wasn't much help. She asked a few questions and tried to get my dog ( 40 pounds mind you) on their tiny exam table. Border collies are a protective breed and my dog specifically takes a while to warm up to strangers. I tried explaining she always gets shots while shes on the ground at all the previous locations i've been to but, she told me i had to force her on the table and when i set her down on it she jumped off and almost hit her head on a vent in this tiny room. After, the doctor came in and tried to touch her only a total of three times and then gave up and said she cant do anything unless my father is present? I explained this is MY dog and I work with her the most. Plus I never brought up my father in any conversations she just assumed she would listen to him more than me After that she tried to take her to the back room and dragged her in and then brought her out 15 minutes later up front saying she still could not exam her because she was so stressed out and would not sit still.
P K.
29 Apr 2019
We have always been impressed with the care our dogs receive at Fairport Animal Hospital. Dr. Hall & Dr Zarouba takes their time with the pets and answers all of our questions.
E P.
12 Mar 2019
I took my dog there for an initial visit and to also have a lump in her mouth looked at. The front desk and vet techs were wonderful and very kind to my girl. Once we got back to the room to see the v...
I took my dog there for an initial visit and to also have a lump in her mouth looked at. The front desk and vet techs were wonderful and very kind to my girl. Once we got back to the room to see the vet I was VERY disappointed. The vet seemed afraid of my dog and unsure of what the visit was about. When I asked her about the lump in her mouth she did not even shine a light on it or touch it! She told me she didn't know what it was and prescribed a general antibiotic. I was at he vet for over two hours with a lot of waiting time in the room. She never called to follow up or see if it worked.
Xxx X.
13 Oct 2018
We brought our ferrets here to get their shots and both times one of them had a "reaction" to it. To keep them from dying we had to rush them back to just be charged for an emergency care bill on top ...
We brought our ferrets here to get their shots and both times one of them had a "reaction" to it. To keep them from dying we had to rush them back to just be charged for an emergency care bill on top of the other bill. To cut this review short if you love your pet DONT BRING THEM HERE!
Kevin Finnigan
7 Jul 2018
Kind and compassionate care.
Jenn K.
18 Jun 2018
My dog is 3 years old and he spent his first two years in Puerto Rico where he was rescued. I do not know what he went through in his time there but he did not take his rabies shot well. It was horrif...
My dog is 3 years old and he spent his first two years in Puerto Rico where he was rescued. I do not know what he went through in his time there but he did not take his rabies shot well. It was horrifying and I have never seen him so aggressive and I am fully aware that it is not the techs fault. It was after when the tech had no idea about his history and told me that it was because of how I raised him. Mind you, after the shot he just sat on the ground and didn't make a noise like he usually does. something traumatic happened to him in his past and the tech automatically blamed me and I was extremely offended. If you like to be judged and disrespected, take your pets here.
Meredith Bonifield
27 Sep 2017
Great staff and always take good care of my kitties
Charity Book
3 Sep 2017
Wonderful exotic animal service
Ted Stocum
11 Jun 2017
Do not bring your exotic reptile to this vet. We were having a small issue with our Veiled Chameleons tongue and sought some advice from them. He was fine besides having a calcium deficiency, which wo...
Do not bring your exotic reptile to this vet. We were having a small issue with our Veiled Chameleons tongue and sought some advice from them. He was fine besides having a calcium deficiency, which would have been fixed easily. He was having some trouble swallowing a cricket at the vet and they brought him to the back to check a few things. When they brought him back out to us they said they had removed the cricket because he was having trouble swallowing. Even though they were told this was becoming the usual and he just needed time, when we looked him over his veil was broken. Who ever handled him during that time was not gentle enough and it ultimately killed our chameleon after 3 weeks of suffering, swallowing his tongue, having to be fed through a syringe, and given water the same way. Their advice was to splint his veil and give him pain medication. No one was willing to admit what happened, or take the blame.
Devon N.
10 May 2017
The staff is extremely helpful and friendly. Would recommend to all pet owners.
Maura Brennan
26 Apr 2017
Compassionate. Caring. Professional. Knowledgeable. From the fluffy, bouncy beginning to the heartbreaking end. They stand by you every step of the way. Simply the best !!
Rob Spencer
5 Apr 2017
Shan Marie
18 Feb 2017
The vet was amazing!!! They saw me on short notice when my cat injured his eye, a day later and he is almost 100% back to normal! Thank you Fairport Animal Hospital!
Cristin Cilano Wheat
25 Dec 2016
Very thankful for the care and compassion at Fairport animal hospital. The wonderful staff and vets took great care of my cat that needed immediate hospitalization and surgery, and I was able to have...
Very thankful for the care and compassion at Fairport animal hospital. The wonderful staff and vets took great care of my cat that needed immediate hospitalization and surgery, and I was able to have him home for the holidays.
Lauren Guerrera
25 Sep 2016
Won't go anywhere else. The only vets I trust. Since my first cat in the early 90's to now, they have taken wonderful care of all my animals.
Barb Evans Weigert
1 Jul 2016
Thank you to all the wonderful people that took such great care of Molly this week during her overnight stay.
Robert Way
15 Jun 2016
We have been involved with Fairport Animal Hospital now for 3 dogs over 20 years and the service and compasion have always been best...Thank You
Jennifer Harman
15 Jun 2016
We've had great experiences here. The vets are knowledgeable and patient, willing and able to spend time with your pet to figure out the best course of action.
Mike Lanze
10 May 2016
Danielle StoUguesstherest
19 Feb 2016
A huge thank you to Dr. Speciale and staff. I appreciated the kind, compassionate and honest nature of Dr. Speciale. He spent a great deal of time with us and explained each finding thoroughly. Great ...
A huge thank you to Dr. Speciale and staff. I appreciated the kind, compassionate and honest nature of Dr. Speciale. He spent a great deal of time with us and explained each finding thoroughly. Great doctor and a great man!
Michelle Fegley Crine
9 Dec 2015
Dr Hall is amazing. He has been our veterinarian since he opened is hospital. I would trust no one else with my animals. He's kind, considerate, and takes the time to answer any questions.
Sharon Vandezande
15 Oct 2015
Personal, heartfelt care in a beautiful facility with knowledgeable and friendly staff and veterinarians.
Le14450 V.
3 Jul 2015
Not very professional..if you can hear them complaining and about previous clients emily..,wont be returning
Barbra R.
28 Jan 2015
We've been with Dr. Lovelock for years. This past year we took Abbey in for her yearly physical. Further exams we found out Abbey had cancer the size of a grapefruit. Dr. Lovelock operated on Abbey &...
We've been with Dr. Lovelock for years. This past year we took Abbey in for her yearly physical. Further exams we found out Abbey had cancer the size of a grapefruit. Dr. Lovelock operated on Abbey & told us that if we had her for 5 months that would be a good sign. Well here we are one year & 5 days later Abbey is a very happy pup (11 years old). Dr. Lovelock & her staff are a one in a million. We can't thank all of them enough.
Debbie O'Donnell
5 Aug 2014
we have been seeing Dr. Speciale for our 8 month old lab Lacey. she has had a problem with neuromuscular disease and Dr. Speciale has been very good with her and tried everything we could do with he...
we have been seeing Dr. Speciale for our 8 month old lab Lacey. she has had a problem with neuromuscular disease and Dr. Speciale has been very good with her and tried everything we could do with her but we we're unable to find the reason for her condition. we couldn't afford exspensive test so he work with us and tried different drugs to see if they would work but they didn't and it saddens me to say we r considering having her put to sleep .Dr Speciale was very patient with Lacey and us , he's a very caring man and I would bring any of my animals to him if we need to. the people at the hospital are all very pleasant and helpful. I just want to say thank you for all your help
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