I called to ask about possible surgery for my albino rat. I was rather coldly informed that they would not use their resources or time on a $2 rat. If I wanted to bring him in they could euthanize him though. Obviously this is only a business not at all concerned with animal care but with monetary interest. Read Less

I have brought my pets to this clinic for a variety of reasons: Routine checkups, spine issues, teeth cleaning, and heartbreaking loss of furry loved ones. With every visit I feel that we have received the greatest care possible. When I my dog had crippling back pain from an injury, they squeezed us into an appointment last minute just to help relieve him of his suffering and now because of their care and attention he is walking perfectly normally. After his treatment they followed up just to see how he was doing, no upsell, no trying to get us back in for another appointment, just to see if my little guy was feeling okay. I lost two cats in an awful house fire and brought their bodies to this clinic for cremation. The staff was so sensitive and respectful during this process even though I was a blubbering mess. I really appreciate everything they have done for me and my fur-babies. Read Less

Haven't had a bad experience yet. I take both my dog and cat. The only reason why I wouldn't give 5 stars is because the staff (not Dr Rupert) made me feel guilty for not wanting to "fix" my dog and they provided me with an unsolicited estimate for the procedure. But other than that they are kind and helpful and you can tell they all LOVE animals and there jobs. Read Less

I have never had a bad experience at Animal Kingdom and can only imagine that the other people giving poor reviews are maybe thinking of the OTHER animal hospital on the Island know for having a bad attitude and charging outrageous prices. We first went to Dr Ruth when our regular vet couldn't get us in many years ago. Our old dog Boomer had had constant ear infections his whole life, he smelled bad and was always itchy. But we loved him so our family spent thousands trying to treat him at our previous vet. He always seemed ok with meds but never got really better. At our first visit with Dr Ruth she suggested a blood test for his thyroid and we found out this was his underlying problem. Our other vet never even mentioned it!!! With the proper meds his ears cleared up, he didn't smell anymore and even lost weight. We were so grateful that he was finally comfortable for his last years. Our daughter brings her cats to this vet and we've been bringing or new dog Kaylee here too. The staff is always friendly and super helpful and the vet are honest and straight forward which he all really appreciate. Read Less

I agree with Ryan. I have had animals for over 25 years. In all the moves I have had I have taken my pets to a few different veterinarians. Never have I had such a terrible experience. The receptionist was AMAZING but the techs and vet had no "bedside" manner. How can you not be overly friendly when you get to examine a 3lb kitten?! My questions were dodged. I was made to feel like I was stupid. It was mentioned 3 times how I have not brought back my older cat in awhile to be up to date with shots. I expressed concern for my kitten and there was no empathy. They had no problems writing up estimates for everything my 3 animals needed in near future. I joking asked vet if she heard of a certain breed of cat because my cat had similar markings. I specifically made a point to say "I know he is not that breed but thought it was cool he resembled that breed" and the vet said in a not pleasant tone "I hate to break it to you but he's just an average alley cat". Really? I know he's just a domestic cat. I was making conversation. I never write reviews but this has been bothering me so much. I brought my experience up to a few different people and couldn't believe they had similar experiences. Those people now bring their animals somewhere else and so will I.Read Less

My family and I all take all our pets to Animal Kingdom and are always satisfied with the care they receive. Dr. Ruth does not recommend treatment that is not necessary for your pet or your wallet. Staff is very welcoming and happy to see our pets, even my loud, obnoxious diabetic cat. I have been to several vets and this is by far the best Read Less