I can't thank every staff member enough for all of the love ,care, support and kindness shown to Dave and I during our dog Jetta ' s illness and passing. You have all been so wonderful! Thank you!!!!! Read Less

They are not personable at all. They are also never open. Numerous times we would order medication for our dog and they would either give it to another customer or never place the order. Our dog had to suffer without his medication numerous times because of their mess ups. So we ended up switching vets because this animal clinic is not reliable. You would think because of how small their office is that they would have more focus on their patients but you are just $$$ to them. They would also blame us as the patient for why they didn't order the meds. We are never going here again. Read Less

The people at Camp road Animal Clinic helped me give me cat Bandit her steroid medicine four days in a row, first thing in the morning...without taking any money. They have gone above and beyond in helping me getting my 15 year old cat healthy again. Many sincere thanks to Dr. Hite and her great staff. Read Less

Dr. Hite is fantastic. I have had all three of my dogs there since I moved here 10 years ago. She and her staff are friendly, concerned about the animals and when my dad had to put down two of his dogs ( he lived in Buffalo and came out here because they are that goo) she sat and comforted him and when we do not have a lot of money she always worked it out so we could afford it. I love Camp Road Animal Hospital and will never go anywhere else. Read Less

I just want to thank Dr. Tonia and all the staff for the amazing work they do. I have been bring all my animals to Camp Road and wouldnt want to bring them anywhere else. After my german shepherd passed away in surgery they sent us a card with caring thoughts and even our dogs pawprint. I know our girl was in good hands and would trust Dr. Tonia with any desicions for my animals!Read Less

I just want to thank Dr. Tonia Hite for all her compassion and knowledge. I have 6 cats that I have rescued through the years. Each has had different health issues and I have been supported and given excellent advice in each situation. Together we have made it through seizures, teeth extraction, helping my blind cat adjust to surroundings and even when to let go. Sadly I have had to say good byes to a few of my beloved family members. Not only did Dr. Hite explain and guide me in these difficult times, but she and her staff provided so much comfort. I feel confident and secure knowing my questions will be heard and answered with so much concern and care for the best outcome. I highly recommend Camp Rd Animal Clinic and Dr. Hite to all my friends and family. Thank you for all that you do! Read Less

What a GREAT place!! This has been my vet since I rescued my "smokey" 6 years ago. Smokey got sick yesterday and we've been up all night. I called there and was immediately given an appointment. Dr.Tania is SO GREAT with Smokey and he is sooo good with her! She was able to exam him, they took him from the room for treatment, blood work and another exam. She sat with me, explained everything to me, showed me the blood work results and totally put my mind at ease. Yes, Smokey is sick IHGE) but he will get better. I feared the worst, but she made me feel so much better. I've never had a bad experience at this Vet and I highly recommend them to anybody looking for a vet for their favorite furry loved one. Read Less

I am very disappointed. I have been to Camp road animal clinic 3 or 4 times. I have always felt them to be a nice place and skilled with our animals. The last time we took our dog there he was having an allergy problem. Dr. Tonya gave him a shot and said if after 3 or 4 weeks he started itching again that , that meant he had allergies and that she would just prescribe him an allergy med at that point. I called after a few months to get the medication and was told i'd have to bring him back in. I explained he has been seen for this already and that Dr.Tonya said she would prescribe him something, I was told by the staff again that she wanted to see him. I am a fulltime student and mom of 2 whos is currently unemployed. I can't afford to bring him in two times for the same thing. I am sorry to say that our pets will not be going to this office anymore. I am SO DISAPPOINED that Dr.Tonya DID'NT HONOR her word, and sad to have to move on. I also think it's horrible to leave my poor dog scratching himself to death and creating sores all over his little body. Read Less

As a long time client, Camp Rd Animal Clinic has competitive rates when shopping around, but the difference is they seem to put in extra effort to care for the animals as if they were their own instead of just being caged and processed. They're up front with all costs opposed to some clinics that hide them until the visit is complete, so there's never sticker-shock. They even have customer appreciation events and pet-socials that allow you to feel part of a family, and all this keeps me driving the 20 miles instead of going somewhere more local. Take your pets here with confidence they will get treated well and just remember, sometimes you get what you pay for (good and bad) Read Less

Every time I call, I receive a friendly staff memeber and they are always helpful. If I have a question or concern Dr. Hite takes my call as well. Our pup has a couple of health issues, and Dr. Hite has been extremely helpful. I have called and sometimes made appointments for the same day or the follow day. The care that we receive is worth every penny. We never left the office feeling that we were rushed or it was a waste of time. Thank you to Dr. Hite and her staff for being such great people and caring for my pup. Read Less

Dr. Hite has taken great care of our senior cats for years, offering quality care at reasonable prices. Given that, when we adopted out new puppy, we took her to CRAC for her first visit. A few days later, when she was having problems (having nothing to do with CRAC), Dr. Hite responded quickly, and had her in surgery two days later. She's in tip-top shape, and a loving, fiesty puppy. The icing on the cake...when I asked the price, it was about 1/4 of what I'd been prepared to spend. I'm proud to call Dr. Hite my vet! Read Less

I have to say that when my girlfriend gave me a few names of veterinarians to try in Hamburg, (My husband and I just relocated from Lockport) my first move was to search the internet for reviews. I had found so many on the two clinics nearest to my house. As consumers we are able to voice our opinions, be it happy or not with a business via the internet. I feel you do have a right to defend your business to a point, but also there is a thin line that can be crossed. I feel that the rebuttal that was posted in response to ""money hungry"" post was harsh and a tad threatening. I am sorry for the loss of life, and sorry that the practice owner felt so threatened that it was necessary to post a response. People usually forget the few bad reviews and go with the many positive reviews, but this consumer is going to go with her gut and choose another hospital for my animals. Read Less

With great sadness, I feel as a practice owner and doctor I am forced to defend my reputation and that of my staff on this board. I must adress one review in particular. I am extremely sorry, Laura Deeds, that you feel so disappointed in my service. I have done all I can to try to ease your feelings. As I already explained to you in the detailed letter I sent that included exact doses of the medication, Chloe WAS NOT OVERDOSED. Anesthetic reactions are tragic and unexpected, but unfortunately common in both human and veterinary medicine. I have tried to be as understanding as possible, knowing how devastating your loss was, and dealt with your accusations. However, I must caution you now that you have taken your accusations of ""killing your daughter's cat by overdosing her"" public. Slander and libel is illegal. If forced to take action, I will. As I also explained in the letter, I tried to make things as easy on your family as possible and only charged for the minimum supplies I used in trying to save Chloe. It is an unpleasant necessity of owning a small business. I am very sorry this offended you. Read Less

Way over priced. I saved almost $300.00 by taking my dog to Dr. Inkley in Randolph. This was just to get him fixed. Camp Rd. wanted $341.00 compared to only $70.00 at Dr. Inkley's. When I made the first mention about their price,... They became very rude. I would never recommend C.R.A.C. (Camp Road Animal Clinic)to anyone. If it was my choice,... They would not even get the one star. Read Less

I used to go to Camp Road Animal Clinic when Dr Brown was there and I enjoyed it, but then Dr. Hite took over. I had switched clinics a year or so ago after the first time The Dr was rude to me but my daughter still took her cat there. The staff repeatedly told her how much of a brat her cat was. Which led to them having to put her under for some sort of a work up because no one could handle this cat who was scared, sick and couldn't understand why she was there. ""Something"" happened and she died while under the anesthetic. This cat was my daughters baby as most of our pets are.The Dr. then felt the need to inform my daughter that she would discount her bill! I am not sure if they teach social skills in vet school but I am quite sure that Dr. Hite missed that class. Camp Road Animal Clinic is rude, and doesn't care about anything but money, take your animals and money else where. Read Less

They wanted to charge $341 for my male to get fixed. I had the same operation done at Inkley's in randolf for $70. They aren't that good to justify that kind of price difference. I wonder what else I paid too much for. WAY OVER-PRICED !!! Read Less

I have a dog daycare, training and boarding business. I work with several vets in Erie County and in Hamburg, Dr. Hite has always made herself available for any concerns or questions or consulting I need direction or guidance on. The office has always been available to help providing empathy, knowledge and excellent handling skills. Dogs that have been dismissed elsewhere or muzzled as too hard to handle were not a problem for Dr. Hite's office. Dr. Hite is also very generous with her time with rescue and for the last three years, hmmm, maybe four, she has closed one day a year to donate her time to the local village pet event ... providing her services to raise money for the targeted rescue group that given year. Read Less