Animal Medical Hospital

This is my 1st dog and I just love this place. They are willing to answer all my questions and concerns. I never have to wait long and everyone is so loving and caring. I feel confident my Dog Max is being care for well. Read Less

Happy with the professional, caring treatment my cat, Sunkiss received. I used AMH for my first feral kitten; who had a grocery list of problems; but lived a comfortable life to the age of 16 yrs. After he passed, I was reluctant to take in another cat; but I did. Knowing that AMH would be there for her, I am a very happy pet parent. Read Less

Needed a second opinion on our dog, Teddy. The staff and Dr. Doug treated me as if I've known him for years! Very professional, compassionate and caring practice. Signed release forms from past vet to Animal Medical Hospital before the end of Teddys check up! Thrilled to know that Teddy and Bella will be in good hands! Read Less

I have been taking my pets for care at Animal Medical Hospital in Hempstead for more than 30 years.  I recommend them highly.  They are experienced, professional and caring.  I am very picky when it comes to my pets, and can say that I have had a consistently excellent experience with the veterinarians and staff at Animal Medical Hospital. Read Less

We have been going to Dr. Wyler at the Animal Medical Hospital for 37 years, ever since we adopted a dog from North Shore Animal league that had parvo virus. After a week in the hospital he came home skinny but alive and well. We have been clients ever since. Over the years Dr. Wyler and his staff have cared for 6 dogs and 2 rabbits for us with great compassion. I can't recommend Dr. Wyler, Mike, Lisa and the rest of the staff highly enough. Read Less

Been going here for a couple of years now. Staff always goes out of their way to help. Takes fantastic care of my 2 cats and whenever I bring a feral in on short notice. Has also helped in placing a couple of them in good homes. I wouldn't go anywhere else. Read Less

We have been with the group at Animal Medical Hospital for about a year and a half. These guys are always so pleasant when we come in for our visits. Saffy our Dog and Lizzie our Cat have alway been well taken care of. They always communicate everything that is going on with the girls and give us easy to understand explanations. One great bonus is that they have Saturday hours which is extremely helpful. Great job guys and and thank you for taking care of our furry friends. Read Less

After going to this vet for over 2 years and spending over $1,000 with them, I am now being harassed over the phone regarding "non-payment" of my bill.  I took my dog to the vet this past Friday for his vaccinations.  After checking out and swiping my card the woman at the front desk tells me that charge did not go through and that she would need to swipe my card again.  I hand her the card and she swipes it again, I sign for the transaction and leave.  On my way to my car, I notice an alert on my phone indicating that I was charged $200.01 twice for the bill.  I walk back into the office and let her know what happened, she apologizes and checks the system on her end to see if she sees both charges, she then voids one charge.  I then call American Express on speaker phone in front of her, so she can hear it, to confirm that the card was indeed charges twice.  They confirmed both charges and said that they would note the account so that only one charge would post.  I let the woman at the vet know that I would also be monitoring my account and if both charges fell off I would contact them to make payment.  I even put in daily alerts on my phone to remind myself to check it.  Now, on Tuesday, the second business day since the charge I have already been called 4 times.  The first 3 calls I let them know that I was still seeing both charges on my end and that I would call them to pay the bill if neither of the charges ended up going through.  Today I was called again and during this conversation the woman on the other end put 100% of the blame for the unpaid bill on me.  She proceeded to tell me that their administrator does not like unpaid bills and that they harass the front desk staff to obtain payment and in turn the front desk staff harasses me.  She literally said this!!  This is not okay.  I have ZERO history of not paying and THIS WAS NOT A FAULT OF MINE!  They refuse to own their mistake... they should have NEVER swiped the card twice.  While I can understand that their policy is typically not to have open balances, this was not a typical situation, not to mention this was not by fault of the client, but their fault in the first place.  Instead of them being patient with a loyal client I am being harassed and I do not appreciate it.  I let the woman know that I had no intention of not paying, in fact, I PAID TWICE so if she could not call me for a couple of days so that thing could clear themselves up that would be great.  I do not control how American express allocates their charges, they needed to own their mistake and they didn't.  They just lost a loyal customer.  Be very weary of businesses that do not appreciate client loyalty and will do whatever they have to squeeze a buck out of you.  And for those from Animal Medical Hospital who are reading this, I reiterate that I have no plans of not paying the bill, but as of now I have $400.02 of pending charges from you.  When those charges fall off the account I will contact you to make payment.  I bet you'd rather that I add another $200.01 charge for a total of $600.03 for 4 vaccinations, but I am not doing that.  Have some patience, you were WRONG! Read Less

I have been using Animal Medical Hospital since I had my last dog. I can tell you that all the doctors and staff are caring loving individuals who give you the feeling that your pet is part of their family...and it also makes you feel part of their family as well. I adopted my mischievous kitten Miya from them about 5 years ago , she was found injured on the street by one of their Vet Techs and nursed her back to health. Even though she's a hard to handle cat, Mike (the one who found her) is able to handle her and get her nails clipped for me without much trouble. When I was finally able to adopt another dog after losing our first one, I adopted a puppy from NSAL . Dyson had his first visit to the Animal Medical Hospital they day after he was adopted just to make sure he was healthy. He got a clean bill of health from Dr. Wyler, who also told me at the time about a new program they have "life time free regular vaccines" , I decided to pay for the life time vaccines and it's already paid for itself in the year since we adopted Dyson and will continue to save me money in the future, Dr. Wyler and his staff are more than happy to answer any questions you may have and will be more than happy to make suggestions and recommendations. If you're looking for a Veterinarian give them a try, you won't be sorry . Read Less

My family used Dr. Wyler with our previous dog, Rocky and now we take our dog Bowie to the practice! We usually see Dr. Jessica Chandler, who is lovely, caring, and attentive. Bowie is very well-taken care of here. The vets are always happy to address our needs and availability for appointments is very good. We always leave with our questions answered and the comfort of knowing that Bowie is receiving the best veterinary care out there! Read Less

The Animal Medical Hospital is by far the most medically sound place to bring your pet. The thouroughness that is displayed is beyond excellence. The staff and doctors are warm and kind beyond compare. Have had many pets in the past and have brought them all to the Animal Medical Hospital without any regrets. Dr. Wyler is a good and compassionate guy. He and staff have a certain way of making you feel so comfortable you won't want to bring your pet anywhere else. To experience what I convey bring your pet in and see for yourself. You won't be disappointed Read Less

THANK GOD FOR THESE PEOPLE!! everyone here really cares about your pet. i brought my cat in after not eating two days. and within a week they did everything possible to keep my little mama alive.......and now she is eating a week later!!!! thank you all sooooo much!!! the best!!!and Cali really thanks you!!! Read Less

I can only think of good things to say about Dr. Wyler and his staff.   They are caring compassionate animal lovers.   I have been using Dr Wyler at Animal Medical Hospital probably for over 10 years now,      My first experience with Dr. Wyler was when I had to bring my 5 year old dog Shadow to him after seeing several other vets in my area.      Dr. Wyler was able to diagnose the problem with Shadow after 1 visit.  It turned out Shadow was allergic to his own dander and had been suffering from years worth of skin sores due to this allergy.  A few medicated baths later and a change of food solved that problem.   Because of the size of our dog, we would board him when we went away at their office where he got his own examining room to sleep in since he was too big for a kennel.  Their prices were extremely reasonable and I knew he was in good hands.   Dr. Wyler treated Shadow until we had to say goodbye to him at the age of 10.    Dr Wyler and his staff were very compassionate and patient with us at that difficult time and it was obvious they truly cared about Shadow as well. We had also adopted a kitten from Dr. Wylers office, one who was saved by his office staff.  Miya is a little handful and can't see out of one eye but she's a beautiful cat.       After about 3 years we finally adopted another puppy and my first stop with him was Dr. Wylers office.     We took advantage of the life time regular vaccination fee as soon as it was offered and that has already paid for itself in the first year.     I have also boarded Dyson with them (he's a smaller dog and fits in a kennel)   Again their prices are reasonable he loves going there and he loves the doctors and office staff.      I always get a followup phone call to see how my pets have done after being boarded or after receiving shots.    They also treat exotic pets and birds and were great even when we had to bring out guinea pig in years ago.I highly recommend them.  I know they have a special going on now for first time patient visits of $1.     They do have 2 locations, one in Whitestone Queens and one in Hempstead, NY.   They will also make special appointment times for you if you have a hard to handle or aggressive pet. Read Less

Everyone was friendly however be prepared to PAY for your little ones.Spells like a farm, but I guess that's what most vet offices smell like. Except, I have been to some nice ones in Manhattan that have managed to deal with that animals smell better.The vet herself seemed young and a little awkward but informative...Will try them again. Read Less

Dr. Wyler and his staff at AMH are first class and treat pets like they are their own. We adopted our first puppy 18 years ago from North Shore Animal League. She was very sick and the medicine we were given when we adopted her did nothing to help. Our neighbor recommended Dr. Wyler so we took her there for treatment. After a thorough examination and tests, she was prescribed a couple of medicines, and in a few days, she was up and bounding around! After that we were regulars for her shots and checkups. When we got our second puppy 5 years ago we brought her to AMH for her first checkup and have been going there ever since. They also offer boarding which has been very handy for us when we travel, or have a house full of little children that she gets too excited around!! A lot of places claim they can treat your pet but are more like a walk-in clinic. The bottom line is, if you love and care for your pet like we do, take it to AMH. They are a true ANIMAL HOSPITAL! Dr. Wyler's credentials are very impressive and his experience is unmatched. His warm and calming demeanor make me wish he was my doctor:)Read Less

Dr. Wyler and AMH staff are first class and treat pets like they are their own. We adopted our first puppy 18 yrs ago from North Shore. She was very sick and the medicine they gave us did nothing. Our neighbor recommended Dr. Wyler and after a thorough exam and tests, she was prescribed medicines. In a few days, she was bounding around! After that we were regulars for her shots and checkups. When we got our 2nd puppy 5 yrs ago we brought her to AMH for her first checkup and have been going there ever since. They also offer boarding which has been very handy for us when we travel, or have a house full of little children that she gets too excited around!! A lot of places claim they can treat your pet but are more like a walk-in clinic. The bottom line is, if you love and care for your pet like we do, take it to AMH. They are a true ANIMAL HOSPITAL! Dr. Wyler's credentials are very impressive and his experience is unmatched. His warm and calming demeanor make me wish he was my doctor:) Read Less

I love coming here with my Pomeranian. They are always polite and treat her with such good care. I'm not there with her as often as I should, but they never beat my up about it. They simply care for our little furry girl. I would highly recommend this business. Read Less

I have been going to Animal Medical Hospital for many, many years, and have had several pets treated by Dr. Douglas Wyler. He has always given them the best of care, and keeps me informed about what is going on with them. He and all the staff are just wonderful - Lisa, especially, has been so helpful! I would heartily recommend them to anyone looking for a caring and knowledgeable veterinarian! Read Less

We adopted a dog that had been abandoned as a puppy and rescued after several months of living on his own.  He is one of the smartest dogs we've ever owned and the best watch dog.  Now he loves going to the vet.  The doctors and staff at AMH are so good with him.  We haven't had any medical problems thankfully, but the visits for shots and checkups are so easy.  The staff is very knowledgeable and helpful and the followup is complete. Read Less

Stay away from Animal Medical Hospital. The doctors there do not appear to be very experienced or maybe they're interested in drumming up additional business over actual healing - read on and you decide. I brought in a cat dying of lymphoma with tumors that were rather evident, at least to the next vet I went to see, and were both misdiagnosed and left untreated.An entire barrage of mostly useless and costly test were performed with more on the way before I changed vets. The change in vets brought immediate relief to my beloved friend. This place was giving me advice as though my cat was suffering from a cold. I was told to get a humidifier and/or place my cat in a steamy bathroom. After about 3 weeks, with my cat getting sicker by the day I finally decided to seek another opinion. Between the state of my cat and the results of one of the tests performed by Animal Medical Hospital, the new vet was able to diagnose my feline friend quickly and he was eating again and receiving the appropriate medications. Again - Stay Away From Animal Medical Hospital! Read Less

My family has been a client of Dr. Wyler and his staff for over 30 years. I wouldn't go anywhere else. They are knowledgeable, compassionate and true animal lovers. We've been through so much with our pets through the years and they were with us every step of the way. When you take your pet to the vet you want to feel confident they're in good hands. With Dr. Wyler and his staff you can absolutely put your mind at ease. Read Less

The doctors and staff at Animal Medical Hospital in Hempstead are as close as they come to miracle workers. I brought in a pit-bull that was completely lethargic and looked like she was on her death bed (the day before she was running around like a maniac). It was an emergency situation and they were just closing for the night, but the staff stayed late just for her and found a large tumor in her abdomen. The doctors made sure they did what they could to get her through the night and had me call if I needed anything. The next day I had an awful decision to make, but they talked me through all the options she had and what the outcomes might look like. I agreed to have her go through surgery and it turned out to be the right choice. She had a large mass that was removed and the lab tests revealed that is was a benign tumor. She's now back to her normal self and acts like nothing happened. The staff treated her like she was their own and throughout the process they were always attentive and would checkup on her to see how she was doing. They literally went out of their way to help my dog and for that reason I would highly recommend this clinic to anyone with a pet. Read Less

The doctors and staff at Animal Medical Hospital in Hempstead are as close as they come to miracle workers. I brought in a pit-bull that was completely lethargic and looked like she was on her death bed (the day before she was running around like a maniac). It was an emergency situation and they were just closing for the night, but the staff stayed late just for her and found a large tumor in her abdomen. The doctors made sure they did what they could to get her through the night and had me call if I needed anything. The next day I had an awful decision to make, but they talked me through all the options she had and what the outcomes might look like. I agreed to have her go through surgery and it turned out to be the right choice. She had a large mass that was removed and the lab tests revealed that is was a benign tumor. She's now back to her normal self and acts like nothing happened. The staff treated her like she was their own and throughout the process they were always attentive and would checkup on her to see how she was doing. They literally went out of their way to help my dog and for that reason I would highly recommend this clinic to anyone with a pet. Read Less

I travel from NYC to Whitestone Animal Medical Hosp The doctors are all wonderful and saved my little Lexington's life. He was misdiagnosed at the prominent hospital 2 blocks from my apt.. and after 4 months, I desperately called Dr Doug Wyler for help, ready to take a taxi to his Long Island office he suggested we go to his Whitestone office and within minutes of examining him, Dr LaBella knew exactly what was wrong, did some tests to be sure, and 3 days later my darling sweet little boy was back after being a cat from hell for almost 1 year! Read Less

Awesome doctors and staff!Brought a  month old feral kitten in back in May whose eyes were glued shut from bad eye infections. Met with Dr. Wyler who was gentle with her, treated her and took the time to explain everything to me. It took a long time to get her infection cleared up. Unfortunately she was left with permanent eye damage but she has some vision and otherwise seems like a happy kitten. Each time I went the doctor took his time with her, explaining everything to me. She went through a lot and is now a permanent member of the family. The day after every visit the staff calls to see how she is doing. I would recommend this place to anyone looking for care for their pets. Read Less

We have been going to Whitestone Vet Care for over 10 years now. Our dog Twister is now 11 years old and due to the wonderful care she has received from Dr.Wyler and his staff over the years, she is as healthy and happy as a spring chicken. Almost a year ago, she tore the ligament in her left back leg while running in the park, and due to Dr. Wyler's surgical prowess, Twister has made a full recovery. We will be moving to Florida in approx. a month, and our biggest hope is that we find a vet that is comprable to Dr. Wyler and his staff who have treated us like family over the years. As a self-employed dog-walker and sitter, I have recommended Whitestone Vet Care to many of my clients who have been disappointed with their current veterinary services. Everyone I know who switched to Whitestone has been very satisfied and impressed with the quality of care they receive. When you visit their office, you will see that the receptionists and staff are both pleasant, well-informed, and they do not over-book like many other places. If you have a 6pm appointment, your pet will be serviced within 10 to 20 minutes. No long waits here- they really care about both the animals and the people. Cant say enough good things about them.Read Less

I have been going to this vet for 6 years. They have cared for my puggle Ridgly since he was 10 weeks old.Ridgly is always greeted by name and he LOVES all of the TLC they give him. He wags his tail the entire time and they even ask when he is coming to stay with them again. RIdgly boards there, as well, and it is comforting to know he is safe and loved while I am away.The doctors and staff are beyond amazing and I can't imagine another vet taking care of my furry boy.Both the Animal Medical Hospital and Whitestone Vet Care are fabulous facilities and I highly recommend them!!!!!!!!!: )Jessica and Ridgly Read Less

I have a 3 year old St. Bernard whose been coming here since adoption.  The doctor's and staff have always been friendly and seem to sincerely care about any and all animals.  Absolutely recommend these folks! Read Less

Just took my moms 9week old puppy into them as an emergency at 7:00pm and even though she had never been seen thereBefore they waited for us to come even though that was closing time. That was the first amazing thing and than we met the vet, Dr. Wyler who is great! He took his time, didn't seem rushed, answered all our questions, on and on. The whole staff was amazing. I will be taking my own dog there now and I'd highly recommend them to anyone. Read Less

After moving from FL several years ago, we were in need of a great vet. Based on a recommendation, we came to Dr. Wyler and the Animal Hospital and are so thankful we did! Our 13 year old dog was always treated respectfully, promptly, and with great care. The staff and doctors are knowledgable and extremely professional. When our dog fell ill with cancer, they treated our dog like one of their own. We are so appreciative of all they did for us and would recommend them to anyone!Read Less

Can't say anything wrong about this place, everything that a Canine needs in order to be healthy and stress free when coming to get their vaccinations is here. We love going in the early morning and no matter what day it is the staff are with a smile and ready to help and they love animals like we do. Wouldn't trust another clinic Skarlet & Juelz Read Less

LOVE LOVE LOVE, this place!!! We are always feeling welcomed and it always feels positive going to the vet. For once, I love going to get check up and updates with my babies. Can't say more the staff and veterinarians are extremely friendly and amazing in what they do. They tell me step by step what a vaccines is for and they answer all my questions. Plus they are the closest to my residence. SKARLET AND JUELZ LOVE Animal Medical Hospital & Bird Clinic Read Less

My Jack Russell, Jackie, fell violently ill recently. He had uncontrollable nausea, shaking and in general was scared. I have never seen this dog show an ounce of fear or cry in pain in the 12 years he has been my dog. It was obvious there was something very wrong with him. The staff at the Animal Medical Hospital in Hempstead quickly diagnosed his problem as pancreatitis brought on by an intestinal blockage and his age. Surgery removed the blockage and medication relieved the pain. One week after the surgery Jackie was running around with the energy of a puppy again. My dog was reborn. I will be forever grateful of the care and attention he received at the Animal Medical Hospital. I was kept well informed and Jackie was well cared for. I was scared it was the end for Jackie, but Doug and his staff saved my dogs life. Read Less

I adopted my cat, Revis from the Animal Medical Hospital. I paid a reasonable fee for him which included his feline aids/leukemia testing, vaccinations, and neutering. Revis has been a pleasure as our newest family member. Revis continues to go to the Animal Medical Hospital for his routine care even though we don't live particularly close. He really likes Dr. Valen and Dr. Wyler. They are always very thorough with their examinations and understanding that he isn't the biggest fan on needles :) Revis especially loves the girls at the front desk because they give him kitty treats when he visits!!! If I were ever thinking of adopting another cat, I would definitely go here first because I know that their cats are healthy and properly maintained. Read Less

Dr Valen was wonderful with my puppies on their first trip to the vet's office. The entire staff at AMH is super friendly and helpful. The clinic genuinely cares for the well being of my puppies. I had a great experience and I have changed from attending the typical PETCO quick visits because the quality care is better at AMH. I am so happy I finally have a great veterinary for my 2 beautiful puppies. Read Less

My dog Zeus has been going here since he was a puppy and I have always found the staff to be very personable and knowledgeable, especially considering bulldogs have lots of medical issues. I feel comfortable leaving my dog's care in their hands. Read Less