Wiley's Ark Animal Care
Holley, New York
General Info
SMALL ANIMAL VETERINARY CLINIC. WE PROVIDE MEDICAL AND SURGICAL CARE FOR YOUR PETS. LOCAL HOUSECALL SERVICE ALSO AVAILABLE. WE CARRY SCIENCE DIET, PROPLAN, WELLNESS CAT AND DOG, TASTE OF THE WILD AND ROYAL CANIN FOOD LINES. MANY DIFFERENT LINES OF TREATS AND PET TOYS ARE AVAILABLE AS WELL. WE STOCK A FULL PHARMACY INCLUDING, BUT NOT LIMITED TO VIRBAC, DUOXO, BAYER, MERIAL, PFIZER, VETRISCIENCE AND CANDIOLI. MANY SPECIALTY ITEMS CAN BE ORDERED SPECIFICALLY FOR YOUR PET.
SERVICES OFFERED INCLUDE: ELECTIVE SURGERIES, NONELECTIVE SURGERIES, DENTAL PROCEDURES, ULTRASOUND IMAGING, DIGITAL RADIOLOGIC IMAGING, CRYOSURGERY, LASER C02 SURGERY AND LASER THERAPY. EMERGENCY CONSULTATION AFTER HOURS IS AVAILABLE FOR CURRENT CLIENTS AND PATIENTS ONLY.
SERVICES OFFERED INCLUDE: ELECTIVE SURGERIES, NONELECTIVE SURGERIES, DENTAL PROCEDURES, ULTRASOUND IMAGING, DIGITAL RADIOLOGIC IMAGING, CRYOSURGERY, LASER C02 SURGERY AND LASER THERAPY. EMERGENCY CONSULTATION AFTER HOURS IS AVAILABLE FOR CURRENT CLIENTS AND PATIENTS ONLY.
Reviews
maureen eich
19 Apr 2018
REPORT
I had an appointment to get my 6 month old Springerdoodle dog spayed on 4/12/18. I was told to arrive 5-10 minutes before the surgery at 8 am. I arrived, saw the tech go in the employee door and si...
I had an appointment to get my 6 month old Springerdoodle dog spayed on 4/12/18. I was told to arrive 5-10 minutes before the surgery at 8 am. I arrived, saw the tech go in the employee door and since the sign did not say "open" I knocked twice on the door. The tech let me in and said just wait a couple minutes and I said fine.
> Then Dr. Wiley came out to the waiting room and started yelling and screaming, "Can you just give us a minute, can you just give us a minute? We are not open yet, the computers aren't up, the phones are not up, I've been here all night, can't you just wait, can't you just wait…(said this at least 5 times). I was shocked and she took me by such surprise and was so upset. I responded, "yes, it's not a problem I can wait that's fine" but at that point I didn't know if I should just take my dog and leave the building. I tried to tell Dr. Wiley that the other tech told me to arrive 5-10 minutes before the surgery, and she screamed "well, that's because people come late then the surgery needs to be cancelled." So why was she so angry with me??? Then the dog jumped up on Dr. Wiley and she gave her a really disgusted look. The tech witnessed the entire encounter and I said to her twice.."I can reschedule, it's not a problem if it's not a good day, really--just let me know". She said that no, it will be fine, they just had lots of emergencies in the last couple days and it had not been good at the office. I didn't know what to do, but I decided to stay then was walked back with the dog. I asked Dr. Wiley if she wouldn't mind just checking the dog's ear which my daughter had just noticed two days before was red. Again, she "freaked out" at me and said "is this a new problem, is it an old problem, have you been using ear wash, do you want her examined, do you want us to culture it, etc" and was VERY condescending and acted like I should not have asked the question about the ear. I tried to say "well, when she was at the office last time the ear was a little red, got better and you just said to dry it off well after she has been outside" but I barely got the words out. She angrily flipped through the chart and said very emphatically, "well, I don't see it in Feb notes or in Jan notes so it's a NEW PROBLEM". And acted like I didn't know what I was talking about. I told the tech after she left that she was examined for it at last visit but Dr. Wiley must not have written it down.
> At this point I felt like just rushing out of the office. I didn't know what to do. I felt humiliated, condescended to, worried that Dr. Wiley would not perform the surgery right since she had been "up all night" etc. But I decided to have her have the appt, left the office and immediately called my daughter and husband. Everyone was really taken off guard and couldn't believe I had to go through that when I am the customer, my pets are the patients and I did absolutely nothing wrong to be treated that way. I should mention we have 3 Russian Siberian cats who go there.
When my daughter went to pick up the dog, the tech asked my daughter, "would you like your records and/or be transferred out?" and basically stated she didn't blame us.
Another tech called me to check on the dog the next day and I asked her if she was aware of what went on and she said "somewhat" so I relayed the story. She agreed the behavior was not right and that she tends to get very stressed, never apologizes, etc. Both girls said this "wasn't the first time that something like this happened." So my question is---how does her business stay open, how competent a vet is she if she resorts to tirades on customers and how DOES she treat her employees if she treats her customers so bad?
I want to add that we have received the most professional, friendliest, best care from the staff--and all have been so helpful with any questions re: 3 cats and our dog. I will truly miss the girls who work there. BUT DON'T GO HERE--THE VET WILL MAKE YOU FEEL INFERIOR AND IS VERY CONDESCENDING AND MAY YELL AT YOU!!!
Lindsay Smith
30 Mar 2018
REPORT
We got a new puppy in December, and have brought her here ever since. The staff are very caring, and actally listen to what you have to say, even the littlest things you have to ask. Very reasonably p...
We got a new puppy in December, and have brought her here ever since. The staff are very caring, and actally listen to what you have to say, even the littlest things you have to ask. Very reasonably priced and don't force you to buy things you don't need to. They have good appoitment times for everyone and I have never had to wait to get my pup looked at. Great place!
Jessie P
23 Feb 2018
REPORT
I have been taking my pets...... yes multiple animals to Dr Wiley’s for years have never had any issues!! Very professional and caring as if they all were her very own, I only can wonder if the bad re...
I have been taking my pets...... yes multiple animals to Dr Wiley’s for years have never had any issues!! Very professional and caring as if they all were her very own, I only can wonder if the bad reviews are from the client I had to sit in the waiting room and watch go absolutely nuts to the point that had to call the police on you!!?? Some people do not know how to act in public and usually blame others when they are in the wrong!!! To the woman that seem to be maybe looking for meds for herself instead of her poor animal you not only scared me but my poor dog too!!! To Dr Wiley and her staff thank you for always being professional and accommodating to myself and my animals I love so dearly!!!!
Cathy Zimmermann
23 Feb 2018
REPORT
Dr. Wiley is always able to fit me and my pets in when we need it. Always have a great experience, from the front staff to everyone in the back. I wouldn't go anywhere else.
Ken Smith
23 Feb 2018
REPORT
I've been bringing my 8+ pets here of various species for the last couple years. I've enjoyed my visits, I find Dr Wiley to be a very thorough and caring doctor, who will give you multiple options of ...
I've been bringing my 8+ pets here of various species for the last couple years. I've enjoyed my visits, I find Dr Wiley to be a very thorough and caring doctor, who will give you multiple options of treatment depending on your pets illness. Her staff is very competent, engaging and helpful. They offer a quaint, warm environment where you feel like your the only patient while your there. The Dr and staff will make sure all your needs are addressed before you leave. They will then follow up with you for several days after your visit to make sure things are going well. I would challenge anyone with to find a better doctor and more caring office to look out for the best interest of your pets.
Jennifer D.
22 Feb 2018
REPORT
This is truly an asset to the community of Holley. Dr. Wiley and her staff run a small animal hospital that's big on heart. They are kind and compassionate. I also appreciated they are all very knowle...
This is truly an asset to the community of Holley. Dr. Wiley and her staff run a small animal hospital that's big on heart. They are kind and compassionate. I also appreciated they are all very knowledgeable in care and services, without pushing extra things on my animals that aren't necessary or out of my price range. They also carry a large selection of pet foods, treats and toys, so I don't have to go out of my way to purchase them, and are always happy to order any thing I need. I also love all the gals that work there, especially Amethyst, who is truly a gem, and treat my pets as if they were her own.
Cathy Z.
22 Feb 2018
REPORT
They are very welcoming and are great to my pets. They love coming there and aren't afraid to hear the word "vet". Highly recommended.
Penny Parrish
16 Feb 2018
REPORT
My dog Nyx is always very happy to see Dr. Wiley and the staff. I rescued this 4 1/2 year old pooch who had a bit of a rough life which resulted in some serious health issues. Dr. Wiley was able to im...
My dog Nyx is always very happy to see Dr. Wiley and the staff. I rescued this 4 1/2 year old pooch who had a bit of a rough life which resulted in some serious health issues. Dr. Wiley was able to immediately diagnose and treat my dog for some serious ailments, and alert me to a few things I needed to know regarding her particular breed group. Nyx is now healthy and happy, we will never bring her anywhere else.
phil shipe
29 Nov 2017
REPORT
Best animal hospital around! The staff really care about you and your pets. They remember the names of all my animals. That also have opened up after hours for us when one of our dogs needed emergency...
Best animal hospital around! The staff really care about you and your pets. They remember the names of all my animals. That also have opened up after hours for us when one of our dogs needed emergency care. They also came to my house two separate times to put my dogs down. It’s a respect thing in my book to have them put down at home. They sat and cried with us. Amazing hospital and staff!!
Linda K.
24 Oct 2017
REPORT
RUN! As a professional nurse at a hospital, I was totally shocked and appalled by this vets reaction to me being 5 mins late for an appointment.she was actually waiting for me at the door and began YE...
RUN! As a professional nurse at a hospital, I was totally shocked and appalled by this vets reaction to me being 5 mins late for an appointment.she was actually waiting for me at the door and began YELLING at me!she told me I would have to reschedule my appointment.when I continued to try and talk to her, she kept yelling at me and told the tech to give me my dogs chart and if I didn't leave she would call the police!! I am so grateful that I didn't leave my dog in her care!!! I can't even imagine how she treats animals after seeing how she treats people ! After telling other people of my experience, they have told me similar stories about her. I have to say that her staff have always been very nice, too bad they have to endure her awful temper.
Nate Randall
4 Apr 2017
REPORT
Great with my cat!
Terri May
27 Feb 2017
REPORT
Great service, great people! Been with them 7yrs. Trust them, love them!!
Patrick J Blakely
14 Dec 2016
REPORT
Outstanding staff, have been instrumental in our pet care.
Debra Gailey Tooley
20 Oct 2016
REPORT
I want to thank Dr, Wiley and her staff for all the help they gave me and my four legged friend. I was treated with respect and much kindness for a not so good situation. I will recommend them to my f...
I want to thank Dr, Wiley and her staff for all the help they gave me and my four legged friend. I was treated with respect and much kindness for a not so good situation. I will recommend them to my friends and family back here in New York Thank you again
Andrew Bower
24 Sep 2016
REPORT
Thank you so much for what you did for my cat and I today. Seeing the sad nature of the event, you really helped put us at ease. It meant the world to us.
Joy Howes
21 May 2016
REPORT
Dr. Wiley and Amethyst definitely care about the welfare of your animals. They know how to handle them without hurting them and they always give little treats. Great assortment of toys and food too.
Billie Brown Molyneux
15 May 2016
REPORT
I have always been very happy with the service I've gotten there. Dr. Wiley goes out of her way to explain anything you need to know for your pet as far as nutrition, medications, and even explains so...
I have always been very happy with the service I've gotten there. Dr. Wiley goes out of her way to explain anything you need to know for your pet as far as nutrition, medications, and even explains some of the characteristics of different breeds. We got our cat, Maxine, from her, and recently took our rescue puppy, Molly, to her, and she went out of her way to explain all about her breed, and what to expect as she ages. I think Holley gained a great asset when she opened her business.
Alyssa Hering
6 May 2016
REPORT
Love taking my dog here! We have been taking her her since she was a puppy. I can tell they love all the animals that come in and always give us a great experience!
Connie Osborne- Hering
5 May 2016
REPORT
Have been taking our dog there few a while now and love the staff, they really care and treat our dog great.
Sandra M Shaw
22 Apr 2016
REPORT
I have taken my animals to Krista for many years and we joke that I go with her recommendations here if she goes with mine at my job. We both have nwver been wrong.
Nathan Loescher
17 Feb 2016
REPORT
I love wileysart they are very careing and go out of the way to help I've been going to wileys for over 14 years she has treated my animals great many dogs rabit cat u name it. My dog got hurt and it...
I love wileysart they are very careing and go out of the way to help I've been going to wileys for over 14 years she has treated my animals great many dogs rabit cat u name it. My dog got hurt and it was late night I called her and she met me at the office and fix my dog up and very well price and also one last thing my mom came down with cancer and she donated over 200 dollars worth of stuff and helped thank u Krista and staff for all u do
Daniel S.
22 Oct 2015
REPORT
Dr Krista Wiley is great family veterinarian. She's knowledgeable, the staff is very friendly, the hours are accommodating and it's easy to schedule an appointment. I trust her completely with the h...
Dr Krista Wiley is great family veterinarian. She's knowledgeable, the staff is very friendly, the hours are accommodating and it's easy to schedule an appointment. I trust her completely with the health of my dog!
Jenna Amering
21 Sep 2015
REPORT
Parker gets the best care from Dr. Wiley and her staff. He's extra nervous around people he doesn't know and they take the time to handle his temperament appropriately. We would recommend Wiley's Arc ...
Parker gets the best care from Dr. Wiley and her staff. He's extra nervous around people he doesn't know and they take the time to handle his temperament appropriately. We would recommend Wiley's Arc to anyone!!
Katie Lester
28 Jul 2015
REPORT
She stayed late on 4th of July weekend so my dog could be squeezed in when no other vet in town would. She was so informative and pleasant both visits we've had. Highly recommend!!
Faithie H.
1 Nov 2014
REPORT
Dr. Wiley and her staff have been more than helpful in the care of all my animals. She's very knowledgeable and always give me different options. Her technicians always take the time to go over everyt...
Dr. Wiley and her staff have been more than helpful in the care of all my animals. She's very knowledgeable and always give me different options. Her technicians always take the time to go over everything with me and repeatedly ask if I need anything. I would and do recommend Dr. Wiley to everyone!
Tacha Gennarino
30 Oct 2014
REPORT
I have had four dogs and six cats that have seen Dr. Wiley over the past 10 years. Some have since crossed the rainbow bridge, but I have always felt confident that my animals have received the best c...
I have had four dogs and six cats that have seen Dr. Wiley over the past 10 years. Some have since crossed the rainbow bridge, but I have always felt confident that my animals have received the best care. Dr. Wiley is incredibly knowledgeable and always makes me feel like I have the required information to make an educated decision regarding the best treatment options for my pets and my budget. I am confident my pets are getting the best care when I take them to Wiley's Ark. Plus, my dogs Harley and Tanner have a pet crush on Dr. Wiley and Amethyst.
Sharon Quill-Hoy
30 Oct 2014
REPORT
I originally decided to go to Dr. Wiley's business because I didn't like the way my dog was treated at the previous vet. I think he has PTSD and the way he was treated seemed to make him more nervous....
I originally decided to go to Dr. Wiley's business because I didn't like the way my dog was treated at the previous vet. I think he has PTSD and the way he was treated seemed to make him more nervous. When I arrived at Wiley's Ark, all of the staff were very warm and welcoming to me AND my dog. I told them the history of my dog biting in the past and they were not phased by it. I also told them that he had a history of urinating when nervous, again, they weren't phased by it. It's been about 9 months since I started using their services. Because my dog has a medical condition that needs to be monitored closely, I have had many opportunities to be assisted by the staff. I also stop to purchase toys for our family dogs and referred my granddaughter there for her puppy. I was relieved and pleasantly surprised by the respect they showed to me and my dog at our first visit. I continue to be grateful for their caring attention and attitude. And just as important, my dog must feel comfortable because he has not tried to bite or wet out of nervousness. Dr. Wiley has been sure to educate me on my dog's condition, the options for treatment and the possible outcomes. Every time I am called with the results of blood tests, I am asked if I have any questions and to please call if I have questions in the future. I can tell that they truly care about what happens with my dog and how I am dealing with it. Then, when I go to pick up a refill of medication, they always ask how everyone is doing. I can tell, it is a heartfelt question, not just an everyday greeting. I not only believe this is Dr. Wiley's calling, I also believe she's made great choices in picking her staff because this is their calling, too. I would recommend everyone that cares about their pet's treatment, go to Dr. Wiley because they care, too!
Debra D.
29 Oct 2014
REPORT
Krista Wiley and her staff have cared for my pets for over 12 years. They have always been kind and compassionate to my critters, and to me. Krista always provides detailed information about any healt...
Krista Wiley and her staff have cared for my pets for over 12 years. They have always been kind and compassionate to my critters, and to me. Krista always provides detailed information about any health issues, as well as treatment options to allow me to make informed decisions. I would highly recommend Wiley's Ark!
Danyelle Milligan
25 Oct 2014
REPORT
I have taken my pets to Wiley's ark for the past 10 years, I can not say enough positive things about Dr. Wiley and her staff, they are attentive, caring, available and honest. My pets have always bee...
I have taken my pets to Wiley's ark for the past 10 years, I can not say enough positive things about Dr. Wiley and her staff, they are attentive, caring, available and honest. My pets have always been very comfortable in the office and enjoy the "pampering" treatments that are part of every appointment. As a pet owner I place a great deal of importance on the fact that Dr. Wiley offers her own emergency services, can always be reached by phone, and even offers house calls. I rest easier knowing my pets are in the capable hands of Dr. Wiley and her amazing staff!
Wendy Annal
24 Oct 2014
REPORT
Dr. Wiley and her staff have always gone above and beyond to provide excellent care for my cats. I trust their knowledge, and they always give plenty of options for treatment, covering all price range...
Dr. Wiley and her staff have always gone above and beyond to provide excellent care for my cats. I trust their knowledge, and they always give plenty of options for treatment, covering all price ranges. I wouldn't take my pets to anyone else. I was treated with great compassion when one of my cats died and I brought her in to find out what the cause was.
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Please call
(585) 638-7309
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-13:00PM
Popular Hours
6a
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Wiley's Ark Animal Care
Holley, New York
General Info
SMALL ANIMAL VETERINARY CLINIC. WE PROVIDE MEDICAL AND SURGICAL CARE FOR YOUR PETS. LOCAL HOUSECALL SERVICE ALSO AVAILABLE. WE CARRY SCIENCE DIET, PROPLAN, WELLNESS CAT AND DOG, TASTE OF THE WILD AND ROYAL CANIN FOOD LINES. MANY DIFFERENT LINES OF TREATS AND PET TOYS ARE AVAILABLE AS WELL. WE STOCK A FULL PHARMACY INCLUDING, BUT NOT LIMITED TO VIRBAC, DUOXO, BAYER, MERIAL, PFIZER, VETRISCIENCE AND CANDIOLI. MANY SPECIALTY ITEMS CAN BE ORDERED SPECIFICALLY FOR YOUR PET.
SERVICES OFFERED INCLUDE: ELECTIVE SURGERIES, NONELECTIVE SURGERIES, DENTAL PROCEDURES, ULTRASOUND IMAGING, DIGITAL RADIOLOGIC IMAGING, CRYOSURGERY, LASER C02 SURGERY AND LASER THERAPY. EMERGENCY CONSULTATION AFTER HOURS IS AVAILABLE FOR CURRENT CLIENTS AND PATIENTS ONLY.
SERVICES OFFERED INCLUDE: ELECTIVE SURGERIES, NONELECTIVE SURGERIES, DENTAL PROCEDURES, ULTRASOUND IMAGING, DIGITAL RADIOLOGIC IMAGING, CRYOSURGERY, LASER C02 SURGERY AND LASER THERAPY. EMERGENCY CONSULTATION AFTER HOURS IS AVAILABLE FOR CURRENT CLIENTS AND PATIENTS ONLY.
Business Hours
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
maureen eich
19 Apr 2018
I had an appointment to get my 6 month old Springerdoodle dog spayed on 4/12/18. I was told to arrive 5-10 minutes before the surgery at 8 am. I arrived, saw the tech go in the employee door and si...
I had an appointment to get my 6 month old Springerdoodle dog spayed on 4/12/18. I was told to arrive 5-10 minutes before the surgery at 8 am. I arrived, saw the tech go in the employee door and since the sign did not say "open" I knocked twice on the door. The tech let me in and said just wait a couple minutes and I said fine.
> Then Dr. Wiley came out to the waiting room and started yelling and screaming, "Can you just give us a minute, can you just give us a minute? We are not open yet, the computers aren't up, the phones are not up, I've been here all night, can't you just wait, can't you just wait…(said this at least 5 times). I was shocked and she took me by such surprise and was so upset. I responded, "yes, it's not a problem I can wait that's fine" but at that point I didn't know if I should just take my dog and leave the building. I tried to tell Dr. Wiley that the other tech told me to arrive 5-10 minutes before the surgery, and she screamed "well, that's because people come late then the surgery needs to be cancelled." So why was she so angry with me??? Then the dog jumped up on Dr. Wiley and she gave her a really disgusted look. The tech witnessed the entire encounter and I said to her twice.."I can reschedule, it's not a problem if it's not a good day, really--just let me know". She said that no, it will be fine, they just had lots of emergencies in the last couple days and it had not been good at the office. I didn't know what to do, but I decided to stay then was walked back with the dog. I asked Dr. Wiley if she wouldn't mind just checking the dog's ear which my daughter had just noticed two days before was red. Again, she "freaked out" at me and said "is this a new problem, is it an old problem, have you been using ear wash, do you want her examined, do you want us to culture it, etc" and was VERY condescending and acted like I should not have asked the question about the ear. I tried to say "well, when she was at the office last time the ear was a little red, got better and you just said to dry it off well after she has been outside" but I barely got the words out. She angrily flipped through the chart and said very emphatically, "well, I don't see it in Feb notes or in Jan notes so it's a NEW PROBLEM". And acted like I didn't know what I was talking about. I told the tech after she left that she was examined for it at last visit but Dr. Wiley must not have written it down.
> At this point I felt like just rushing out of the office. I didn't know what to do. I felt humiliated, condescended to, worried that Dr. Wiley would not perform the surgery right since she had been "up all night" etc. But I decided to have her have the appt, left the office and immediately called my daughter and husband. Everyone was really taken off guard and couldn't believe I had to go through that when I am the customer, my pets are the patients and I did absolutely nothing wrong to be treated that way. I should mention we have 3 Russian Siberian cats who go there.
When my daughter went to pick up the dog, the tech asked my daughter, "would you like your records and/or be transferred out?" and basically stated she didn't blame us.
Another tech called me to check on the dog the next day and I asked her if she was aware of what went on and she said "somewhat" so I relayed the story. She agreed the behavior was not right and that she tends to get very stressed, never apologizes, etc. Both girls said this "wasn't the first time that something like this happened." So my question is---how does her business stay open, how competent a vet is she if she resorts to tirades on customers and how DOES she treat her employees if she treats her customers so bad?
I want to add that we have received the most professional, friendliest, best care from the staff--and all have been so helpful with any questions re: 3 cats and our dog. I will truly miss the girls who work there. BUT DON'T GO HERE--THE VET WILL MAKE YOU FEEL INFERIOR AND IS VERY CONDESCENDING AND MAY YELL AT YOU!!!
Lindsay Smith
30 Mar 2018
We got a new puppy in December, and have brought her here ever since. The staff are very caring, and actally listen to what you have to say, even the littlest things you have to ask. Very reasonably p...
We got a new puppy in December, and have brought her here ever since. The staff are very caring, and actally listen to what you have to say, even the littlest things you have to ask. Very reasonably priced and don't force you to buy things you don't need to. They have good appoitment times for everyone and I have never had to wait to get my pup looked at. Great place!
Jessie P
23 Feb 2018
I have been taking my pets...... yes multiple animals to Dr Wiley’s for years have never had any issues!! Very professional and caring as if they all were her very own, I only can wonder if the bad re...
I have been taking my pets...... yes multiple animals to Dr Wiley’s for years have never had any issues!! Very professional and caring as if they all were her very own, I only can wonder if the bad reviews are from the client I had to sit in the waiting room and watch go absolutely nuts to the point that had to call the police on you!!?? Some people do not know how to act in public and usually blame others when they are in the wrong!!! To the woman that seem to be maybe looking for meds for herself instead of her poor animal you not only scared me but my poor dog too!!! To Dr Wiley and her staff thank you for always being professional and accommodating to myself and my animals I love so dearly!!!!
Cathy Zimmermann
23 Feb 2018
Dr. Wiley is always able to fit me and my pets in when we need it. Always have a great experience, from the front staff to everyone in the back. I wouldn't go anywhere else.
Ken Smith
23 Feb 2018
I've been bringing my 8+ pets here of various species for the last couple years. I've enjoyed my visits, I find Dr Wiley to be a very thorough and caring doctor, who will give you multiple options of ...
I've been bringing my 8+ pets here of various species for the last couple years. I've enjoyed my visits, I find Dr Wiley to be a very thorough and caring doctor, who will give you multiple options of treatment depending on your pets illness. Her staff is very competent, engaging and helpful. They offer a quaint, warm environment where you feel like your the only patient while your there. The Dr and staff will make sure all your needs are addressed before you leave. They will then follow up with you for several days after your visit to make sure things are going well. I would challenge anyone with to find a better doctor and more caring office to look out for the best interest of your pets.
Jennifer D.
22 Feb 2018
This is truly an asset to the community of Holley. Dr. Wiley and her staff run a small animal hospital that's big on heart. They are kind and compassionate. I also appreciated they are all very knowle...
This is truly an asset to the community of Holley. Dr. Wiley and her staff run a small animal hospital that's big on heart. They are kind and compassionate. I also appreciated they are all very knowledgeable in care and services, without pushing extra things on my animals that aren't necessary or out of my price range. They also carry a large selection of pet foods, treats and toys, so I don't have to go out of my way to purchase them, and are always happy to order any thing I need. I also love all the gals that work there, especially Amethyst, who is truly a gem, and treat my pets as if they were her own.
Cathy Z.
22 Feb 2018
They are very welcoming and are great to my pets. They love coming there and aren't afraid to hear the word "vet". Highly recommended.
Penny Parrish
16 Feb 2018
My dog Nyx is always very happy to see Dr. Wiley and the staff. I rescued this 4 1/2 year old pooch who had a bit of a rough life which resulted in some serious health issues. Dr. Wiley was able to im...
My dog Nyx is always very happy to see Dr. Wiley and the staff. I rescued this 4 1/2 year old pooch who had a bit of a rough life which resulted in some serious health issues. Dr. Wiley was able to immediately diagnose and treat my dog for some serious ailments, and alert me to a few things I needed to know regarding her particular breed group. Nyx is now healthy and happy, we will never bring her anywhere else.
phil shipe
29 Nov 2017
Best animal hospital around! The staff really care about you and your pets. They remember the names of all my animals. That also have opened up after hours for us when one of our dogs needed emergency...
Best animal hospital around! The staff really care about you and your pets. They remember the names of all my animals. That also have opened up after hours for us when one of our dogs needed emergency care. They also came to my house two separate times to put my dogs down. It’s a respect thing in my book to have them put down at home. They sat and cried with us. Amazing hospital and staff!!
Linda K.
24 Oct 2017
RUN! As a professional nurse at a hospital, I was totally shocked and appalled by this vets reaction to me being 5 mins late for an appointment.she was actually waiting for me at the door and began YE...
RUN! As a professional nurse at a hospital, I was totally shocked and appalled by this vets reaction to me being 5 mins late for an appointment.she was actually waiting for me at the door and began YELLING at me!she told me I would have to reschedule my appointment.when I continued to try and talk to her, she kept yelling at me and told the tech to give me my dogs chart and if I didn't leave she would call the police!! I am so grateful that I didn't leave my dog in her care!!! I can't even imagine how she treats animals after seeing how she treats people ! After telling other people of my experience, they have told me similar stories about her. I have to say that her staff have always been very nice, too bad they have to endure her awful temper.
Nate Randall
4 Apr 2017
Great with my cat!
Terri May
27 Feb 2017
Great service, great people! Been with them 7yrs. Trust them, love them!!
Patrick J Blakely
14 Dec 2016
Outstanding staff, have been instrumental in our pet care.
Debra Gailey Tooley
20 Oct 2016
I want to thank Dr, Wiley and her staff for all the help they gave me and my four legged friend. I was treated with respect and much kindness for a not so good situation. I will recommend them to my f...
I want to thank Dr, Wiley and her staff for all the help they gave me and my four legged friend. I was treated with respect and much kindness for a not so good situation. I will recommend them to my friends and family back here in New York Thank you again
Andrew Bower
24 Sep 2016
Thank you so much for what you did for my cat and I today. Seeing the sad nature of the event, you really helped put us at ease. It meant the world to us.
Joy Howes
21 May 2016
Dr. Wiley and Amethyst definitely care about the welfare of your animals. They know how to handle them without hurting them and they always give little treats. Great assortment of toys and food too.
Billie Brown Molyneux
15 May 2016
I have always been very happy with the service I've gotten there. Dr. Wiley goes out of her way to explain anything you need to know for your pet as far as nutrition, medications, and even explains so...
I have always been very happy with the service I've gotten there. Dr. Wiley goes out of her way to explain anything you need to know for your pet as far as nutrition, medications, and even explains some of the characteristics of different breeds. We got our cat, Maxine, from her, and recently took our rescue puppy, Molly, to her, and she went out of her way to explain all about her breed, and what to expect as she ages. I think Holley gained a great asset when she opened her business.
Alyssa Hering
6 May 2016
Love taking my dog here! We have been taking her her since she was a puppy. I can tell they love all the animals that come in and always give us a great experience!
Connie Osborne- Hering
5 May 2016
Have been taking our dog there few a while now and love the staff, they really care and treat our dog great.
Sandra M Shaw
22 Apr 2016
I have taken my animals to Krista for many years and we joke that I go with her recommendations here if she goes with mine at my job. We both have nwver been wrong.
Nathan Loescher
17 Feb 2016
I love wileysart they are very careing and go out of the way to help I've been going to wileys for over 14 years she has treated my animals great many dogs rabit cat u name it. My dog got hurt and it...
I love wileysart they are very careing and go out of the way to help I've been going to wileys for over 14 years she has treated my animals great many dogs rabit cat u name it. My dog got hurt and it was late night I called her and she met me at the office and fix my dog up and very well price and also one last thing my mom came down with cancer and she donated over 200 dollars worth of stuff and helped thank u Krista and staff for all u do
Daniel S.
22 Oct 2015
Dr Krista Wiley is great family veterinarian. She's knowledgeable, the staff is very friendly, the hours are accommodating and it's easy to schedule an appointment. I trust her completely with the h...
Dr Krista Wiley is great family veterinarian. She's knowledgeable, the staff is very friendly, the hours are accommodating and it's easy to schedule an appointment. I trust her completely with the health of my dog!
Jenna Amering
21 Sep 2015
Parker gets the best care from Dr. Wiley and her staff. He's extra nervous around people he doesn't know and they take the time to handle his temperament appropriately. We would recommend Wiley's Arc ...
Parker gets the best care from Dr. Wiley and her staff. He's extra nervous around people he doesn't know and they take the time to handle his temperament appropriately. We would recommend Wiley's Arc to anyone!!
Katie Lester
28 Jul 2015
She stayed late on 4th of July weekend so my dog could be squeezed in when no other vet in town would. She was so informative and pleasant both visits we've had. Highly recommend!!
Faithie H.
1 Nov 2014
Dr. Wiley and her staff have been more than helpful in the care of all my animals. She's very knowledgeable and always give me different options. Her technicians always take the time to go over everyt...
Dr. Wiley and her staff have been more than helpful in the care of all my animals. She's very knowledgeable and always give me different options. Her technicians always take the time to go over everything with me and repeatedly ask if I need anything. I would and do recommend Dr. Wiley to everyone!
Tacha Gennarino
30 Oct 2014
I have had four dogs and six cats that have seen Dr. Wiley over the past 10 years. Some have since crossed the rainbow bridge, but I have always felt confident that my animals have received the best c...
I have had four dogs and six cats that have seen Dr. Wiley over the past 10 years. Some have since crossed the rainbow bridge, but I have always felt confident that my animals have received the best care. Dr. Wiley is incredibly knowledgeable and always makes me feel like I have the required information to make an educated decision regarding the best treatment options for my pets and my budget. I am confident my pets are getting the best care when I take them to Wiley's Ark. Plus, my dogs Harley and Tanner have a pet crush on Dr. Wiley and Amethyst.
Sharon Quill-Hoy
30 Oct 2014
I originally decided to go to Dr. Wiley's business because I didn't like the way my dog was treated at the previous vet. I think he has PTSD and the way he was treated seemed to make him more nervous....
I originally decided to go to Dr. Wiley's business because I didn't like the way my dog was treated at the previous vet. I think he has PTSD and the way he was treated seemed to make him more nervous. When I arrived at Wiley's Ark, all of the staff were very warm and welcoming to me AND my dog. I told them the history of my dog biting in the past and they were not phased by it. I also told them that he had a history of urinating when nervous, again, they weren't phased by it. It's been about 9 months since I started using their services. Because my dog has a medical condition that needs to be monitored closely, I have had many opportunities to be assisted by the staff. I also stop to purchase toys for our family dogs and referred my granddaughter there for her puppy. I was relieved and pleasantly surprised by the respect they showed to me and my dog at our first visit. I continue to be grateful for their caring attention and attitude. And just as important, my dog must feel comfortable because he has not tried to bite or wet out of nervousness. Dr. Wiley has been sure to educate me on my dog's condition, the options for treatment and the possible outcomes. Every time I am called with the results of blood tests, I am asked if I have any questions and to please call if I have questions in the future. I can tell that they truly care about what happens with my dog and how I am dealing with it. Then, when I go to pick up a refill of medication, they always ask how everyone is doing. I can tell, it is a heartfelt question, not just an everyday greeting. I not only believe this is Dr. Wiley's calling, I also believe she's made great choices in picking her staff because this is their calling, too. I would recommend everyone that cares about their pet's treatment, go to Dr. Wiley because they care, too!
Debra D.
29 Oct 2014
Krista Wiley and her staff have cared for my pets for over 12 years. They have always been kind and compassionate to my critters, and to me. Krista always provides detailed information about any healt...
Krista Wiley and her staff have cared for my pets for over 12 years. They have always been kind and compassionate to my critters, and to me. Krista always provides detailed information about any health issues, as well as treatment options to allow me to make informed decisions. I would highly recommend Wiley's Ark!
Danyelle Milligan
25 Oct 2014
I have taken my pets to Wiley's ark for the past 10 years, I can not say enough positive things about Dr. Wiley and her staff, they are attentive, caring, available and honest. My pets have always bee...
I have taken my pets to Wiley's ark for the past 10 years, I can not say enough positive things about Dr. Wiley and her staff, they are attentive, caring, available and honest. My pets have always been very comfortable in the office and enjoy the "pampering" treatments that are part of every appointment. As a pet owner I place a great deal of importance on the fact that Dr. Wiley offers her own emergency services, can always be reached by phone, and even offers house calls. I rest easier knowing my pets are in the capable hands of Dr. Wiley and her amazing staff!
Wendy Annal
24 Oct 2014
Dr. Wiley and her staff have always gone above and beyond to provide excellent care for my cats. I trust their knowledge, and they always give plenty of options for treatment, covering all price range...
Dr. Wiley and her staff have always gone above and beyond to provide excellent care for my cats. I trust their knowledge, and they always give plenty of options for treatment, covering all price ranges. I wouldn't take my pets to anyone else. I was treated with great compassion when one of my cats died and I brought her in to find out what the cause was.
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