Howard Beach Animal Clinic Pc

I have used this animal clinic for about 12 years. Dr. Weinstein is a really great guy and has a heart of gold. Most recently, I brought my Bassett hound, Barney to his office, because he was lethargic and not acting right. Weinstein told me that he was internally bleeding and immediately performed an emergency surgery and saved the dog’s life. He had a tumor on his spleen that ruptured and Dr. Weinstein removed it and my dog has made a great recovery following the survey. Read Less

Dr. Roufail is the best. My dog recently had major surgery. He did an excellent job. Answered all my questions. I was able to see him repeatedly to help me through her recovery. Caring and nurturing to my pet. I highly recommend Howard Beach Animal clinic. Prices are very reasonable compared to other vet services. Read Less

I find the receptionists and support staff very polite ,patient and helpful.I am most confident bringing both my dogs to Dr.Roufail and Dr. Francin.Their commitment to giving the best care and advice never wanes!They both call me back if I call and leave a message for them to do so. I recommend Howard Beach Animal Clinic highly!Please ask for the Drs. I mentioned, in my opinion, they are the best! Nancy C Read Less

I love this place and the people who work there. They are amazing people. I personally love this place dearly. If you want to save money and get good quality vet care Howard Beach is a must. No other vet care about you like they do Read Less

Very informative and professional. The doctors do not try to rush you out to get to the next client, they answer all questions thoroughly. If you just got a pup or even an older dog, go here and they will guide you through everything you need to know. Also, the waiting room can get packed, but I have always been out of there within 45 minutes of arriving. Every client there is super nice and will socialize during the wait, which is a major plus. Read Less

I have to say I like the veterinarians OK here... a couple more than the others. But they are very expensive and the girls that work the front desk are very rude. And when it snowed, they didn't clear their sidewalk, so people almost slipped and fell. The vets do seem knowledgeable and work to make sure your babies are taken care of. So for that reason I'll keep using them for now.Read Less

Have been meaning to post about this place.. had the worse experience ever. I have 2 dogs registered here from since they where babies got all their shots and medical issue taken care here. One of my dogs got pregnant took her in to get her ultrasound, seems the doctor was mad my dog was pregnant and was very rude with us. We found out she might have some problems in giving birth so they gave us instructions to take care of her and to monitor her and if we had an complications she would need help from the vet. On day of delivery she did have complications called the clinic since they know everything about her since she was a baby. Turns out they told me they where understaffed and I can't bring her to the clinic that has been taking care of her since she was a baby. I was so strebssed out and in pain seeing my baby suffer and can't give birth. I told them thank you so much for refusing me on the one day I needed them the most... thank you to my new clinic for taking me in with no appointment and not knowing the health history of my dog. Such a disgrace on this place. 2 of my dogs have new doctors now and i just want to let everyone know to be careful on this place. She lost one of her puppies due to the rejection. Mom and puppy doing great..Read Less

I love this place and I really couldn't ask for a better vet to take care of my little bully; they did an amazing job with her. When I got my little bully, she had a bad case of pneumonia and it took a few months to cure her. The doctors, the staff were all amazing, they took really good care of my little bully and she was cured of her pneumonia. She loves all the staff there and they all love her back, so I would highly recommend this place. Sometimes it's really busy, so just be patient but they will take real good care of you! Read Less

I guess everyone has different experiences but Dr. Francin is great. Although my dog passed away this past February, CK was well taken care off. Ever since we got him when he was only 6 months he only went to Howard Beach Animal Clinic. He passed at 14 years old and although he hated going to the vet, Dr. Francin and the Howard Beach staff always made him feel comfortable. They adored him there. I highly recommend this clinic because I had a great experience during the 14 years CK was in my life. I always refer friends to go there as well.Read Less

DO NOT GO TO THIS PRACTICE AND I WILL TELL YOU WHY: When my dog was 10, she developed Cushings. The only drugs out at the time masked the symptoms. Dr Weinstein (the top doctor there) gave my dog 6 to 18 months to live and advised me not to seek a specialist because they would just tell me the same thing and cost a fortune. I didnt listen, saw a specialist, and they put her on a then experimental medicine that took away the symptoms, stopped the tumor growth, and gave her back a normal life span. But that was not the worst part. When the drug my dog was on became FDA approved, (and they knew it), and my dog was still alive, I did not receive a single call to tell me of this miracle. If I had not had my dog on the medicine, HBAC would not have given me the news. In a day and age of technology, they should have pulled up a list of all their living Cushings dogs and got in touch with their families. To not do so was negligent. My cat had surgery there and has had a deformity on the site ever since. I rescued a tiny dog and he jumped out of a friends arms onto a cement sidewalk. Since it was the closest Vet, I rushed him there. I told the girl at the desk what happened, let her know he had an issue with his hind legs called, Medial/Lateral Patellar Luxation, and explained that you cant tell if hes suffering because he doesnt make a peek. I told her it was an emergency and asked he to get a doctor right away just to see if he was ok. She told me to have a seat and wait (in a crowded waiting room where I would have waited at least an hour or two). I left, went to a Vet that was further away, and there, a doctor looked at my dog right away. When I called later to tell the receptionist how angry and displeased I was, she honestly couldnt care less and took no responsibility. There may have been a time, many, many years ago, when HBAC was a caring office with a compassionate, diligent staff, but those days are long gone. And if you care about you pet baby(ies), you will take him/her/they somewhere else!!! Read Less

DO NOT GO TO THIS PRACTICE AND I WILL TELL YOU WHY:When my dog was 10, she developed Cushings. The only drugs out at the time “masked” the symptoms. Dr Weinstein (the top doctor there) gave my dog 6 to 18 months to live and advised me not to seek a specialist because they would just tell me the same thing and cost a fortune. I didn’t listen, saw a specialist, and they put her on a then experimental medicine that took away the symptoms, stopped the tumor growth, and gave her back a normal life span. But that was not the worst part. When the drug my dog was on became FDA approved, (and they knew it), and my dog was still alive, I did not receive a single call to tell me of this miracle. If I had not had my dog on the medicine, HBAC would not have given me the news. In a day and age of technology, they should have pulled up a list of all their living Cushings dogs and got in touch with their families. To not do so was negligent.My cat had surgery there and has had a deformity on the site ever since.I rescued a tiny dog and he jumped out of a friends arms onto a cement sidewalk. Since it was the closest Vet, I rushed him there. I told the girl at the desk what happened, let her know he had an issue with his hind legs called, Medial/Lateral Patellar Luxation, and explained that you can’t tell if he’s suffering because he doesn’t make a peek. I told her it was an emergency and asked he to get a doctor right away just to see if he was ok. She told me to have a seat and wait (in a crowded waiting room where I would have waited at least an hour or two). I left, went to a Vet that was further away, and there, a doctor looked at my dog right away. When I called later to tell the receptionist how angry and displeased I was, she honestly couldn’t care less and took no responsibility.There may have been a time, many, many years ago, when HBAC was a caring office with a compassionate, diligent staff, but those days are long gone. And if you care about you pet baby(ies), you will take him/her/they somewhere else!!! Read Less

Here is my take on this Place, some of the doctors at the place Care and most don't, i don't know who hired the girls on the front desk, they are the most rude, they never return a call, the Veterinarians leave at 12 because all of them are in "Surgery" and you cant talk to them until 4 pm, and even then its hard to talk to them, if something simple is needed?? bring the pet down here and we can talk is their best answer, each visit is a charge, prices are different for the same things, stay away from Dr Francis very rude, Doctor Hammer or Dr Thomas are most caring, I had no other close place to take my Dog since i just moved from Woodside Queens to this Neighborhood, there is another place after i get my results and i am switching right away, My 3 year old dog looks really bad hes got seizures and with the combination of 2 drugs he just barely can walk, he cant even open his eyes, i took him there and had the blood work done they said to call the next day for results i call the next day and DR Francis says its not our fault that your dogs results are not back yet only the phenobarbital its the labs fault and then i tell her that my dog is not looking so well, she says to give him more weeks, i tell her its been over a month now and she gets angry and hangs up the phone on me, very unprofessional i called her up again and she says that the dog is not dying to wait for the lab work tomorrow the reception girls get back on the phone and they tell me that they have more important things to take care of. If you have a different place avoid the headache and save your money, Life is to short to deal with People that don't care about your Pet. that's the reason why you take that field to help and show that you care about a life, if you don't care then just change your field and go and work for Starbucks or any other place that doesn't have to deal with pets. STAY AWAY FROM THIS PLACE!!! Read Less

Here is my take on this Place, some of the doctors at the place Care and most don't, i don't know who hired the girls on the front desk, they are the most rude, they never return a call, the Veterinarians leave at 12 because all of them are in "Surgery" and you cant talk to them until 4 pm, and even then its hard to talk to them, if something simple is needed?? bring the pet down here and we can talk is their best answer, each visit is a charge, prices are different for the same things, stay away from Dr Francis very rude, Doctor Hammer or Dr Thomas are most caring, I had no other close place to take my Dog since i just moved from Woodside Queens to this Neighborhood, there is another place after i get my results and i am switching right away, My 3 year old dog looks really bad hes got seizures and with the combination of 2 drugs he just barely can walk, he cant even open his eyes, i took him there and had the blood work done they said to call the next day for results i call the next day and DR Francis says its not our fault that your dogs results are not back yet only the phenobarbital its the labs fault and then i tell her that my dog is not looking so well, she says to give him more weeks, i tell her its been over a month now and she gets angry and hangs up the phone on me, very unprofessional i called her up again and she says that the dog is not dying to wait for the lab work tomorrow the reception girls get back on the phone and they tell me that they have more important things to take care of. If you have a different place avoid the headache and save your money, Life is to short to deal with People that don't care about your Pet. that's the reason why you take that field to help and show that you care about a life, if you don't care then just change your field and go and work for Starbucks or any other place that doesn't have to deal with pets. STAY AWAY FROM THIS PLACE!!! Read Less

HORRIBLE! IVE BEEN BRINGING MY DOG HERE FOR 9 YEARS NOW. IT CHANGED. THE VET ARE RETARDED DOESNT KNOW HOW TO TREAT MY DOG MADE ME PAY FOR XRAYS ETC AND GIVE HIM LIKE 10 DIFFERENT PAIN KILLERS AND HES STILL IN THE SAME STATE. NOTHING WAS SHOWN ON THE XRAY OR BLOOD WORK. SAVE YOUR MONEY! THEY DONT CARE. Read Less

PLEASE DO NOT GOT TO THIS CLINIC!! they are the most uncaring unsensitive people i have ever met. I have been rescuing animals for 5 years. I also am an animal activist... My kitten went in just for a normal spay.. I was not givin instructions and PAID $80 for antibiotics which were supposed to last 7days.. and 6 days later the incision site was infected and oozing. when i tried to call and explain because my cat was in pain they didnt even care!! and made a fuss because it was their neglect that my cat was in pain! when i told them i was on the way they said i must get there by 3 so i was..and then they tried to call me aliar saying that they DID tell me when they didnt ( my mom was in the room to vouch for me) then when they were examining my kitten the "doctor" didnt even wash her hands or the table and continuously opened and closed the wound more than normal!! She said my kitten did not need any antibiotics and fought with me about it. My kitten was in SOOO much pain! she said it was "fine" and totally disregarded how i felt or what i knew thinking that because she was the "doctor" (which im not even sure she was ) I was sooo upset. When i left the reception girls were all taking pictures (so unprofessional) laughin and moking me and my friend. So i went for another opinion at a TRUSTED vet he said they did a pooor job on the job and it WAS infected. She also had a slight fever. He removed the stitch that was infected and put antibiotics both in the site and for me to continue for 4 days. I cant believe these people even have 5 stars! This also happened with my other cat I brought the first time but decided maybe it was just a fluke.I literally cried all day! My animal is my family!! do nooottt trust them!! Read Less

IF YOU LOVE YOUR PET DON'T GO HERE !!!All they want is MONEY !!!!!If your pet has an obvious illness, maybe they'"ll survive... I brought my Puppy there, she was clearly having breathing problems. After examining her, blood work, X-rays . They determined she was diabetic. O.K . They kept her for 4 days. $1386.00..But something else was Ailing her and i explained that to them, But they were not concerned with finding out anything additional. They stuck her in a cage with an I.V drip and never observed her on a hourly basis. She lost 3 lbs in four days. When i brought her home she was still sick, showing signs of discomfort, lethargic and stop eating. According to them they couldn't find anything. NOW THIS IS HOW THEY GET YOU...They never give you anything in writing. You never get a print out of a diagnosis, or a discharge paper with after care instructions. They are not giving you anything you can use against them in court. There good at taking your money and trying to protect themselves from any legal actions. Read Less

Dr. Weinstein only cares about money and NOT your pets. I took my dog in for a simple case of diarrhea and loss of appetite. After negative bloodwork and an exam performed by his associate, Dr. Iva Porkorny, they prescribed Flagyl which they claim is the only drug that kills Gardia. My dog was fine for 3 days then suddenly had a seizure on the 4th day. He just turned 10 years old and has no history of seizure or neurological disorder. After my own research I discovered that seizures are indeed a side effect of Flagyl and that this drug is NOT approved by the FDA for use in dogs but is routinely used in veterinary practice. I called Dr. Weinstein on the phone and he asked me to bring in the dog. I did and his associate Dr. Peter Roufail saw my dog. He didn't agree that Flagyl was the cause but didn't rule it out as a possibility. He recommended more bloodwork to check his white blood cell count and a thyroid panel. Again both came back negative. He suggested a remote cause could be a brain tumor which only a $2000.00 MRI of his brain could diagnose but he admits the dog has no neurological signs to suggest such. So I demanded a refund of the previous visit fee. Dr. Weinstein flat out refused stating that in 35 years he only saw 1 dog suffer a seizure as a result of taking Flagyl. I told him that he and his associates had a responsibility to inform his clients of any possible side effects of any drug. He said that would take too long and that every drug has side effects. I said why not just give a print out of side effects like pharmacies routinely do and he said he is not a pharmacy and that would raise his fees. So he agreed to lower his 2nd visit fee to $50.00 but no refund for the previous visit. I left without paying and now today upon request via phone he refuses to release my dogs medical records to another vet until he is paid. According to the NYS Veterinary Medical Society he cannot withhold my dogs records for nonpayment of his fees. He again refused so I am filing a complaint with the NYS Education Dept Office of Professional Discipline against his license and his associates. I am also filing a malpractice lawsuit against him. I have been a client of his office for about 15 years bringing various pets in for care and I have never had incident with them. So now by not refunding $200.00 it will cost him more in legal fees and fines. Read Less

I agree with this comment because I know from experience that ANY veterinarian that is affiliated with ANY pet stores, then they are in bed together. This means that the pet store pays off the vet to say the pet is healthy NO MATTER WHAT. Do you think a pet store wants an ""ethical"" vet? No way because an ethical vet with morales could not in good faith pass off these poor gentically defective and very sick animals as healthy. Weinstein and his cronies get PAID to say these puppies and kittens are healthy. Half the time, they keep them in their hospital for free or they just keep them healthy for enough time so your buyers contract runs through. My exboyfriend use to work at Howard Beach animal hospital and there are despicable things that go on there besides Weinstein trying to pick up ANYTHING that has legs (females) even the young girls that work there. Stay clear of the joint, its a hazard. The staff is disgusting and the Doctors all suck. They dont care about the animals, they care about how many they can rip off. My ex warned me about the place but I didn't listen to him. The girls at the front desk are little snot noses and the other ""kids"" working there practically drag my dog in by the collar as she slid on the damn floor. he has kids working there so he probably doesn't have to pay them no more than minimum wage. I didn't like the way he was eyeballing me as I tried to tell him my dog was coughing. Gave me the creeps. I left there feeling dirty and won't go back. Read Less