Let me first say we are new patients at Island Park Animal Hospital. For the past 4 months, Dr. Ratner has been my lifeline to sanity. I have 2 senior dogs, 1 senior cat and a 6 year old cat. In the p... Read More
Let me first say we are new patients at Island Park Animal Hospital. For the past 4 months, Dr. Ratner has been my lifeline to sanity. I have 2 senior dogs, 1 senior cat and a 6 year old cat. In the past 4 months, our Bichon Frise Charlie (11) has been diagnosed with diabetes and most recently, our Havanese Joey (10) has been diagnosed with cancer. Not to mention that our felines cannot be left out. Louie (14) and his nephew Sylvester (6) like trouble as well. They don't always see eye to eye and had an altercation that caused a nasty abscess on the side of Louie's face. I've been at the vet more in these past 4 months than I have in the entire lives of these boys. With that said, I should be counting my blessings and believe me, I am. Our biggest blessing has been Dr. Ratner and her wonderful staff. Dr. Ratner has surpassed any expectations I've ever had or have experienced with any other vet. I am able to be in contact her 24 hours if I had any concerns. After tests, diagnosis was determined within 24 hours. They got me in with each of my dogs right away to start treatment. Taught me how to administer Charlie's insulin as well and monitor him at home. When Joey's cancer was recently discovered she had him in surgery that same day. As I type, 10 days later after surgery, we have our happy go lucky Joey back. We are still waiting on pathology results so we don't know what tomorrow will bring. Joey is happy and that's most important. Our boys are seniors so we cherish each day with them. We all wish they'd live out their lives with us till it was our time but sadly, only the good die young. I cannot thank Dr. Ratner enough for giving us extra time, even if it's one extra day with all of our boys. She's very realistic, no unnecessary care or treatments. She's not out to make money off your emotions. Quite honestly, with all she has done for my family and what we've spent on vet bills, I don't know how she does it.
Just a reminder for my fellow animals lovers. When we take a pet into our lives, as difficult as it is, we as humans need to put our emotions aside when it comes to their health. Their care is not about us, it's about them. I know deep in my heart that they are getting the best possible care and treatment with Dr. Ratner. Hug your babies, love them with all your heart and if they are in need of a fantastic veterinarians, I highly recommend Dr. Ratner AND Dr. Akkaya (who is new to Island Park Animal Hospital). I promise you, your baby will have the best care possible. No matter the outcome, my heart is at peace knowing we did the best for our boys. Read Less