They are good place and have a good staff. My rating is low due to the fact they have a Facebook account and do not answer messages when you contact them. It's supposed to be an easier way to contact them but nope. Read Less

I live roughly about 5 hours away. Our dog required immediate medical attention yesterday. After google searching I found The Johnston Animal Clinic was located 0.3 miles from our hotel. I never even called, I walked in and explained my situation. The amazing secretary immediately had me fill out my paper work and we were seen within 10 minutes. The veterinarian and vet/tech were great with us, very compassionate to our needs. I am beyond grateful to this wonderful team of people for helping us out during a very scary moment. I am pleased to say our little Bella is doing great and I was blown away how reasonably priced they were. From the bottom of my heart, thank you so very much! ~Love~ a Massachusetts doggy Mama ❤️ Read Less

I live roughly about 5 hours away. Our dog required immediate medical attention yesterday. After google searching I found The Johnston Animal Clinic was located 0.3 miles from our hotel. I never even called, I walked in and explained my situation. The amazing secretary immediately had me fill out my paper work and we were seen within 10 minutes. The veterinarian and vet/tech were great with us, very compassionate to our needs. I am beyond grateful to this wonderful team of people for helping us out during a very scary moment. I am pleased to say our little Bella is doing great and I was blown away how reasonably priced they were. From the bottom of my heart, thank you so very much! ~Love~ a Massachusetts doggy Mama ❤️ Read Less

Terrible, I will never take my pets there again. Vet misdiagnosed my ferret , and treated him for a disease that ferrets don't get. The treatment made him extremely dehydrated and sick. Place is dirty and smells like a kennel. Dr. French should not be treating any animals she doesn't know what she is doing. Read Less

My cat Callie has atshma and she was very sick and could not breath, then I brought her here and she was treated great and got better, my cat Luckie had a UTI and we got her the meds from this animal clinic then she got better she actually begged for it I geuss it tasted good to her lol Read Less

First of all the google maps location for this is wrong so don't use that. I was not impressed with the staff or the Dr.. I had an appointment although I'm not sure why because it didn't seem to matter. Took about an hour to get in to see the vet aid , although there were other staff just hanging around. Dr. was very to the point and really didn't even seem to try and connect with me or my animal. She didn't even offer her a treat even though she was noticeably shaking. All in all maybe in an emergency I would use them but defiantly not going to be my vet. Read Less

First of all the google maps location for this is wrong so don't use that. I was not impressed with the staff or the Dr.. I had an appointment although I'm not sure why because it didn't seem to matter. Took about an hour to get in to see the vet aid , although there were other staff just hanging around. Dr. was very to the point and really didn't even seem to try and connect with me or my animal. She didn't even offer her a treat even though she was noticeably shaking. All in all maybe in an emergency I would use them but defiantly not going to be my vet. Read Less

Last Tuesday night our cat had some sort of a breathing attack (asthma- we learned). We thought for sure we would loose her. Called Amy's office the first thing Wednesday morning and they took her right in. They did a great job taking care of our Rosie!! We got to bring her home today! We can not thank Amy and her staff enough for saving our girl. Read Less

A few days ago I thought my dog had broken her leg or did something to it, so I immediately called the clinic. They were closing but after I had told them my situation, they asked me if I could bring her to the clinic right then. I told them I would be right over. When I arrived they immediately put me in a room where there was a technician and then Dr.French. Dr. French told me to put her on the table to see what my dog would do. Within a few seconds Dr French said it wasn't her leg but knew instantly it was a pinched nerve in her neck. She gave her a shot and had the technician administer 2 laser treatments which did the trick and my dog left in great shape. I can't thank the staff and Dr. French enough for what they did for me after hours. They were so courteous and helpful. Dr French is amazing and her knowledge is beyond any words!!! She is so smart and was spot on!!! Thank you Dr French for all you've done! I will make sure everyone I know, knows how terrific you and the clinic are. Thanks again. David G Ambrosino Sr.Read Less

Since Adirondack Animal Clinic closed we have struggled to find a vet we liked. This place is amazing! The price is affordable, the staff could not be more friendly, and they were superb with our Puppa. They were very clear and concise and the obvious experience they have working with animals and each other was impressive. Thank you so much for taking your time with our dog. Everyone from the front desk to the nurses to the doctor were simply amazing! THANK YOU! <3 Jamie and Billy Read Less

This may be a long review, but please read it for the sake of your pets. From what I saw in a single visit to their vet, I found that they're not only just in it for the money, but they think they have a say in others personal business as well. This review explains how. A while ago, I had a very sick dog who's liver was quickly failing. She could not move or bark, only whine in pain. My mother and I decided it was time to let her pass on, so we scheduled an appointment and carpooled with our neighbor who needed to take in her cat for shots as well. After a small drive, we arrive at the clinic, and walk in. To my left, I see a cat laying in a cage that was up for adoption. This cat's cage was more filthy than you could imagine. She was sleeping on a blanket that had dried food as well as feces stains all over it. Curious about the cat, I asked if it was up for adoption and was told that I would have to speak with the vet about it once my appointment came around. When it came time to pay before our appointment, my mother found that she had forgotten her checkbook, so she told my neighbor and I that she was going to have me wait there with our dog while she went home after the neighbor's appointment, and come back with her checkbook in our car. Our neighbor instead decided to pay for us. (You'll see how that comes into play later.) And so we have our appointment and our sick, immobile dog is roughly treated like a piece of clothing being tossed about onto the table by the male vet (I forget his name but here's a desc; Tall, a little face stubble, bald, quite rough with animals, and very uncaring to say the least.) like he just wanted to get it done and over with. After we're done lamenting over our poor pup, I decide to ask about the cat out in the lobby. I'm told by the male vet that she's up for free adoption and that she needs daily care with expressing her bowels. This is no problem to me, so I ask to see her and am told to come back at eleven o'clock that day, so we do. After a small, private bond session with the cat, we find that the cat can barely walk, and when it does, it can't do so for long. Later on, we're taken out of the room with the cat by the male vet described earlier. While my mother fills adoption applications for the cat, I watch the male vet as he tosses the cat onto the floor (Yes, he tossed the deformed cat that could barely walk onto the hard floor.), gets her cage ready, drags her across the floor as he tries to scoop her from under the chair after an attempt to get away from him, and again, tosses her into the cage. It was very VERY evident that he did not care about anyone's pets, only his paycheck. After that, we leave. After my mother picks up our dogs ashes, I find out that our neighbor decided to call the clinic, and have our dogs remains delayed and held from us until she receives payment back from my mother. (She was told IN ADVANCED that we would not be able to pay her back in full right away, and she agreed anyways.) instead, since we already had the ashes, the woman at the clinic told my neighbor that she should take us to court for her money, and that they were red flagging us from the clinic for "causing a ruckus" (forgetting our checkbook). Meaning we may never bring one of our pets in again. I would like to also say, that while my mother was receiving the ashes, she witnessed the same male vet handing a VERY beaten up lab to it's owner who was obviously abusing it as he yanked the dog's leash as hard as he could, causing the dog to stumble in front of the vet. I hope this review is seen and taken into account by many as to how the clinic treats pets and customers. These people are NOT in it for the good of the pets, nor do they care or take into account how you treat your pets. All they care about is how much they make each week. Read Less

This may be a long review, but please read it for the sake of your pets. From what I saw in a single visit to their vet, I found that  they're not only just in it for the money, but they think they have a say in others personal business as well. This review explains how.A while ago, I had a very sick dog who's liver was quickly failing. She could not move or bark, only whine in pain. My mother and I decided it was time to let her pass on, so we scheduled an appointment and carpooled with our neighbor who needed to take in her cat for shots as well.After a small drive, we arrive at the clinic, and walk in. To my left, I see a cat laying in a cage that was up for adoption. This cat's cage was more filthy than you could imagine. She was sleeping on a blanket that had dried food as well as feces stains all over it. Curious about the cat, I asked if it was up for adoption and was told that I would have to speak with the vet about it once my appointment came around. When it came time to pay before our appointment, my mother found that she had forgotten her checkbook, so she told my neighbor and I that she was going to have me wait there with our dog while she went home after the neighbor's appointment, and come back with her checkbook in our car. Our neighbor instead decided to pay for us. (You'll see how that comes into play later.)And so we have our appointment and our sick, immobile dog is roughly treated like a piece of clothing being tossed about onto the table by the male vet (I forget his name but here's a desc; Tall, a little face stubble, bald, quite rough with animals, and very uncaring to say the least.) like he just wanted to get it done and over with.After we're done lamenting over our poor pup, I decide to ask about the cat out in the lobby. I'm told by the male vet that she's up for free adoption and that she needs daily care with expressing her bowels. This is no problem to me, so I ask to see her and am told to come back at eleven o'clock that day, so we do. After a small, private bond session with the cat, we find that the cat can barely walk, and when it does, it can't do so for long. Later on, we're taken out of the room with the cat by the male vet described earlier. While my mother fills adoption applications for the cat, I watch the male vet as he tosses the cat onto the floor (Yes, he tossed the deformed cat that could barely walk onto the hard floor.), gets her cage ready, drags her across the floor as he tries to scoop her from under the chair after an attempt to get away from him, and again, tosses her into the cage. It was very VERY evident that he did not care about anyone's pets, only his paycheck. After that, we leave.After my mother picks up our dogs ashes, I find out that our neighbor decided to call the clinic, and have our dogs remains delayed and held from us until she receives payment back from my mother. (She was told IN ADVANCED that we would not be able to pay her back in full right away, and she agreed anyways.) instead, since we already had the ashes, the woman at the clinic told my neighbor that she should take us to court for her money, and that they were red flagging us from the clinic for "causing a ruckus" (forgetting our checkbook). Meaning we may never bring one of our pets in again.I would like to also say, that while my mother was receiving the ashes, she witnessed the same male vet handing a VERY beaten up lab to it's owner who was obviously abusing it as he yanked the dog's leash as hard as he could, causing the dog to stumble in front of the vet.I hope this review is seen and taken into account by many as to how the clinic treats pets and customers.These people are NOT in it for the good of the pets. Only for the amount of their paychecks. Read Less

On December 23 2015 I had to make the hardest decision ever for one of my fur babies. I can not say enough how wonderful they all were.. The love the support they not only gave to my Shadow they showed me. Not only thru this difficult time but with my other fur babies they have ALWAYS been wonderful.. Thank you all.... Read Less

We have been going to Dr. French for several years now. She is a fantastic doctor who offers holistic treatments as well. She saved my cat's life when he was having a severe asthma attack. Her staff have been nothing but good to us. Read Less

A huge thanks to everyone for helping me through a very tough situation..The staff was great to us..I appreciate the help and support I got during one of the worst days of my life...They took wonderful care of my Eve in a urgent situation... Read Less

Dr. French and her staff are amazing and are there because they truly love what they do. Many times when we are in need of their services it is all ready too late. This does not mean that they did not care. This does not mean that they did not do all they could or did something wrong. It just meant that this was not the time for the outcome that we hoped, or even prayed for. Some days you win.. some days you loose. If you can say you did all you could with what you had, then it was a good day. The Johnstown Animal Clinic has many many good days. Read Less

I took my 3.5 month old englidh bulldog here with injuries and Dr.French misdiagnosed my puppy with a pinched nerve when in fact ($700 later) it was a broken arm. When approached after my dog was properly diagnosed, I was apologized to after a lengthy discussion about diagnosis protocol. I am still having to foot a $3500 vet bill for a necessary surgery she needs. I am beyond upset. Read Less

I just wanted to say thank you for helping me release my 16 yr old cat, Tigger from her pain yesterday. I loved her like all my animals more than life. Yrs ago I saved her after our then neighbors moved and left her behind as a kitten. I have had her since. She was my first pet and started a long line of my rescue pets. I miss her so much but know she is not with her dog sister, Sage whom I laid to rest several yrs ago. I miss them both but know they are together again and cuddling like they used too. Thank you again. Read Less

I have been going to Dr. French for many years now and have always had a great experience. Always willing and very helpful to answer my questions or concerns. I am very impressed with her use of essential oils. Instead of using antibiotics, I opted for the oils, and it has been a blessing. She was able to point out easily that my one rescued dog was not aggressive just fearful, and what I could do to help the situation. I have two dogs and two cats that are healthy and well taken care of. Thanks Johnstown Animal Clinic! Read Less

Our dog was born with a neurological disorder. She is a special needs animal. Dr. French referred us to a specialist in Oneonta when she thought she might have something more going on but the specialist confirmed her first diagnosis. She and her staff have cared for our dog many, many times. Because she has other issues when she gets sick it really knocks her down. I am pretty sure other vets or people would have told us to put her to sleep but Dr. French and staff have always worked with her and she has bounced back. So far everything that she has done has been right on. We have gone to her for many, many years. She is a human being so she isn't perfect. Like any doctor there is never 100% and things happen. I think people forget that. They expect doctors to be th ese super human people who never miss anything. As far as payment options no vet locally allows them. I think it's probably because they have gotten screwed so many times and not been paid. One or two people spoil it for everyone.Read Less

A follow up since my previous post. had to put my dog down and before the procedure the Vet at Northway Emergency Animal Hospital did a quick evaluation. In a matter of minutes she felt masses in my dogs abdominal cavity and determined she had cancer. Johnstown Animal Clinic had her for 3 days and 2 evaluations and could not determine that. Is this where you want to send you animals??????? Read Less

On June 28th I called this place asking to speak to the "Vet" Dr. French because my dog has gunky eyes and was suddenly unable to see.  Most people I talked to said it was allergies but I wanted a "professional" opinion from the "Vet" I have had my animals with for over a decade.  You would think a decade long relationship would deserve a call back in an instance like this right?  I mean over that period of time we have spent $1000's of dollars on our animals there so that is the least they could do right???  WRONG!!!!  I was told that she doesn't do that and that we need to make an appointment for my dog to be seen.  I said well I really don't want to spend a lot of money to tell me my dog has allergies so if I could just talk to her to ask her  couple of questions that would be great.  They refused so I was rightfully very upset.  I felt betrayed because of the loyalty we have been to this place.  So I told the lady I was switching to another vet and that I will need my animals records.  Without even a hesitation she said ok and that will be 25 cents a copy.  I said start them I will be down immediately.  She said no I will wait until you get here.  So now you can imagine how po'ed I am considering they did not even try to keep me as a customer. So I get on a website and write a review of my experience and said to avoid this place at all costs.  What do I care right, I am getting a new vet?Well come to find out alot of vets are full and only have openings a certain time of year.  Now I am screwed and my dog is clearly not doing well.  So I swallowed my pride and brought her to Johnstown Animal Clinic.  It was a quick visit and they wanted to keep her for 3-4 days.  They said the bill was going to be around $530.  I mentioned I did not have that right now now and is there a payment plan.  They said yes we can take post dated checks for up to 10 weeks in a row.  I paid $100 at that time and agreed to the payment plan.  Now this is the first time I have left there without paying the bill in full.  Wait till you hear what happen next...Now mind you the reason I brought her down was because of her eyes and she was not eating.  I get a call later the same day and they said she has what is equivalent to humans having an intestinal flu and that the dehydration would cause her eyes to gunk up because they were unable to produce tears.  Made sense to me but what do I know.  So my wife called the next day (Saturday) and they said she still has not eaten but they would call her back later.  My wife is still waiting for that call.  I go in Monday morning before I go to work to see my dog and one of the assistants comes in and says to me, now get this, your dog can not see.  I said yeah that is why I brought her here on Friday.  So she looks through the records and says oh yeah right here it is the very first line.  So I go to work and my wife calls them in the meantime.  They want to talk to someone at 4pm about my dog and will not tell her anything over the phone.  Doesn't sound good right?  Well I go there at 4pm and I meet another Vet who I thought was much more knowledgeable and personable than Dr.French.  The name slips my mind.  She informed me that my dog has Glaucoma and the pressure is severe.  Anyways she gives me pills and eye drops and said to come back on Friday.  My wife brings her on Friday and my wife says they basically did nothing and told her nothing.  Dr. French looked at her eyes and said to come back in a week.  Cha Ching!!!  $81 fee for little to no info. So here is where it gets good.  I bring my dog in today for the second checkup.  Talking with the assistant she mentions that the pressure in my dogs eyes are still severe.  So I was thinking to myself why didn't my wife tell me that?  Talking with my wife she didn't tell me because they did not do it.  In case you are wondering they numb the eyes with drops and check for pressure and my wife insists they did no such thing.  So either the vet was lying or there is sever lack of communication on their part and apparently looking back at my story it is not the first time.  So I wait in the room for the Dr. French.  She comes in and throws this piece of paper at me (it's my bad review online) and says you need to leave and find yourself another place to bring your animals.  I asked her if I could explain and that I would retract my complaint if she listened.  She said she did not care and if I did not leave she would call the police.  Can you believe this??????  I said fine but I would like my animals records and she said sure 25 cents a copy and I said OK.  She then says that she has 10 days to give them to me and to come back in 10 days to get them.Now mind you this is a doctor of animal medicine that refused to care for a distraught dog because of a review on a website.  The maturity level of a 13 year old spoiled brat is not the way to communicate with irate customers.  Talking and listening is the best way.  Unbelievable!!!!!! Read Less

Pushes "holistic" (as in, totally unsupported by evidence) treatment. For my daughter's bird, this involved a small bottle of "essential oils" dissolved in water (so, a tiny amount of plant extract) for $28.00. Some background research (my daughter is headed for a PhD in plant biology) indicates that the essential oils are toxic for birds; providers pushing the oils claim that if the birds die, it's their fault (as in there must have been something else wrong with them). No actual reliable work seems to have been done in this area. It's scary when supposedly educated people are so ignorant (or so profit-motivated) that they take advantage of folks who expect them to actually know something.Read Less

This place is to be avoided at all costs. I was a customer there for over 10 years. Paid in full at the end of every visit. I called this morning looking for some free advice because I did not have the hundreds of dollars that it usually costs every time I go there. My dog has gunky eyes, lethargic and really can't see. Everyone I talked to says allergies so basically I was looking for some confirmation. Nope they had to see her. Then I asked if I put down $100 if I could make payments. Nope but will hold a check. Ridiculous!!!!!!! Oh when I said I wanted our animals records because I am switching to another vet they were going to charge me 25 cents a copy. Also came to find out they gave my dogs each a heart worm test last time they were there and they did not need one because the last one was a year ago and they have been taking their medicine. Ripped me off of $90 there. Read Less

If I told my best friend about this place I would recommend them they are kind and very down to earth , they have an understanding that people love their animals and don't always have allot to spend . They will work with you and put the life of the animal first! Read Less

Dr. Amy French is a vet to be avoided at all costs. She misdiagnosed my parents dog with Cushings Disease, and treated the dog for Cushings Disease for a month. The dog never got better after my parents forked over nearly $1000. They brought the dog to another vet who did the same blood work as Dr. French and this vet instantly saw the high calcium levels in the blood as a red flag for cancer. By this time it was too late, and my parents had to put their dog to sleep because he was too sick to carry on...Over a month was wasted on Dr. French. A month this poor dog did not have. If you value your pets do not take them to this "doctor". Read Less