14 Reviews

Randleigh Animal Hospital

Lockport, New York
Reviews
Debbie & Butch Fedele
16 Sep 2023
REPORT
I have been a client (patient) of Dr. Donald Lewis for almost 40 years! He has treated and cared for our cats and dogs with the most experience, compassion and kindness anyone would want from a veter... Read More
I have been a client (patient) of Dr. Donald Lewis for almost 40 years! He has treated and cared for our cats and dogs with the most experience, compassion and kindness anyone would want from a veterinarian. He and his GREAT staff are so knowledgeable, kind and friendly. Over the years we have become friends and even used to hang out at the Tuesday concerts at Artpark! Great doctor I would recommend to anyone! Read Less
Tom tompkins
3 May 2023
REPORT
Our experience with the Dr. Lewis and staff was great they took great care of Harley .Harley loves them all !
Review Image
Mike and Denise Lauzonis
24 May 2019
REPORT
We have taken our dog Cosmo , an Aussie since he was a puppy to Dr. Lewis. Soon he will be 15 years old. And sometimes he still romps like a puppy, even though he has Arthitis and can't always get up... Read More
We have taken our dog Cosmo , an Aussie since he was a puppy to Dr. Lewis. Soon he will be 15 years old. And sometimes he still romps like a puppy, even though he has Arthitis and can't always get up or down the stairs. DR. Lewis and his staff has always been gentle and caring. Cosmo has survived an attack from a pit bull,ticks, fleas,ect. And gets his yearly summer haircut to keep him cool. We will never take him any where else. His kindness shows and we love him for that. Read Less
DGow
12 Mar 2019
REPORT
A big shout out to Dr. Lewis and his staff! I have taken my dog there 3 times now for treatment and have found him and his staff very caring, gentle and informative. He took his time and showed compas... Read More
A big shout out to Dr. Lewis and his staff! I have taken my dog there 3 times now for treatment and have found him and his staff very caring, gentle and informative. He took his time and showed compassion to both my dog and myself. Very pleased with the Dr. and his office staff!! Read Less
Mary
17 Dec 2018
REPORT
Dr. Lewis and his staff are very knowledgeable and kind. They took my cat, who was hit by a car & broke his back, into their ICU. They called everyday or had me call for updates. They taught me how to... Read More
Dr. Lewis and his staff are very knowledgeable and kind. They took my cat, who was hit by a car & broke his back, into their ICU. They called everyday or had me call for updates. They taught me how to take care of him! Dr. Lewis has always known what's best for our pets, they call you back & really care about the animals they take care of. I'd recommend them to everyone! Read Less
Charles Pettit
26 Apr 2018
REPORT
They take good care of the kitties and puppies.
Sido Avera
13 Mar 2018
REPORT
Went, waited an hour and a half after my schedule time to even be seen, was there about another hour after that for them to go through everything. Got shots, de-worming, and de-mited his ears. After a... Read More
Went, waited an hour and a half after my schedule time to even be seen, was there about another hour after that for them to go through everything. Got shots, de-worming, and de-mited his ears. After atrocious service from the vet himself, I opted to not go back and took my business elsewhere. Turns out the mite infection is not only there still, but worse; AND he has intestinal worms. STILL. Roughly 90$ of a 215$ visit was completely wasted on this. Read Less
Jennifer Maurer
8 Feb 2018
REPORT
Dr. Lewis and his staff are very compassionate and caring.
Zacherie Sucrese
8 Aug 2017
REPORT
I've taken a couple of pets here (went with a friend to take her family's dog for a check up, and later took mine and my girlfriend's new kitten because she was coughing a lot). Both experiences went ... Read More
I've taken a couple of pets here (went with a friend to take her family's dog for a check up, and later took mine and my girlfriend's new kitten because she was coughing a lot). Both experiences went exactly the same. The staff are nice and the building is clean and tidy, but Dr. Lewis couldn't care less about your pet. He seems to know what he's talking about, as one would expect from a veterinarian, but during both of my visits he was very pushy and focused completely on just selling his products to me and getting me out of there without really showing much care for my pet. He's just out to get your money and, from what I can see, has minimal love for animals. I will never be giving him my business again, and I'd advise anyone that reads this to take your business elsewhere unless it's an extreme emergency. Read Less
Eric Hess
11 Dec 2016
REPORT
Jim njhiu
16 Apr 2013
REPORT
Dr Lewis is all about the service up sell and does not care about your pet. He is about making money off you and nothing else. Very unprofessional. Took my dog there, gave him a injection for arthriti... Read More
Dr Lewis is all about the service up sell and does not care about your pet. He is about making money off you and nothing else. Very unprofessional. Took my dog there, gave him a injection for arthritis and withing a day he could not walk at all and I had to put him to sleep. I have not gone back. Read Less
lanap.
21 Jul 2012
REPORT
Dr. Lewis has treated our pets for many years, providing everything from routine care, to teaching how to raise abandoned kittens, to dealing with neurotic cats. I am especially grateful for all the ... Read More
Dr. Lewis has treated our pets for many years, providing everything from routine care, to teaching how to raise abandoned kittens, to dealing with neurotic cats. I am especially grateful for all the help & advice he has given us dealing with elderly pets and those diagnosed with terminal illnesses. He and his staff are tremendously supportive in providing palliative care, and very caring and sympathetic when it comes time to say goodbye. Dr. Lewis not only treats his patients, but takes time to talk to each pet owner about their pets' treatment, health, nutrition, training and any other issues they may have. If you are wiling to listen & learn, he is a wealth of knowledge. Even though Dr. Lewis and his staff treat many animals, they take the time to make every client feel that their pet is special. Thank you all! Read Less
aralph
5 May 2012
REPORT
Be ready to wait-but the wait means: the best personal care; an incredible amount of medical knowledge and professional experience. I am impressed with the broad range of knowledge; surgical ability a... Read More
Be ready to wait-but the wait means: the best personal care; an incredible amount of medical knowledge and professional experience. I am impressed with the broad range of knowledge; surgical ability and compassion towards each of my four dogs which has now been over a thirty year experience. Thank you( To Dr. Lewis and his incredible staff) for saving my Jennie; and taking care of Midnite; Boomer and Suka.Thank you Alice & Jennie Read Less
A Google User
22 Sep 2010
REPORT
We had been loyal customers for over 2 years since we got our first puppy,. We boarded our dogs there 2x/year and always purchased whatever they recommended- paid whatever they charged without questi... Read More
We had been loyal customers for over 2 years since we got our first puppy,. We boarded our dogs there 2x/year and always purchased whatever they recommended- paid whatever they charged without question, etc....our dogs mean the world to us- they're our kids. One of them became very ill (liver failure) and needed emergency treatment. She was kept overnight. When I picked her up, I paid all but $70 of a bill over $500. I told the receptionist I would sign the credit card slip but to pls hold it til the following day when I could deposit the money, They refused and said they didn't bill....I said Im not asking you to bill- Im giving you a signed credit card slip and asking that u wait one day before putting it through - we had been long time customers and never had a problem in the past. They refused and sent my dog home without any meds which were critical to her recovery,. They said when I paid, I could get the meds!!! They could have given me enough for one day until I could pay but they wouldn't even do that...I told them to have the meds and my dogs records ready and I would be sending someone with the balance of the money to pick them up in the morning- I will never go back there again. My husband witnessed someone coming in with a cat screeching and crying in pain, all bloody and mangled and hanging off the man's arms - the cat had just been hit by a car. The man pleaded with them to help the cat but because he didn't have the means to pay up front, they turned him away!!!!!!!!! This is clearly not a facility that cares about the animals.Read Less
Book an Appointment
Online booking unavailable
Please call
(716) 433-0257
7312 Chestnut Ridge Road
Lockport New York 14094
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Randleigh Animal Hospital

Lockport, New York
(14)
7312 Chestnut Ridge Road
Lockport New York 14094
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Debbie & Butch Fedele
16 Sep 2023
REPORT
I have been a client (patient) of Dr. Donald Lewis for almost 40 years! He has treated and cared for our cats and dogs with the most experience, compassion and kindness anyone would want from a veter... Read More
I have been a client (patient) of Dr. Donald Lewis for almost 40 years! He has treated and cared for our cats and dogs with the most experience, compassion and kindness anyone would want from a veterinarian. He and his GREAT staff are so knowledgeable, kind and friendly. Over the years we have become friends and even used to hang out at the Tuesday concerts at Artpark! Great doctor I would recommend to anyone! Read Less
Tom tompkins
3 May 2023
REPORT
Our experience with the Dr. Lewis and staff was great they took great care of Harley .Harley loves them all !
Review Image
Mike and Denise Lauzonis
24 May 2019
REPORT
We have taken our dog Cosmo , an Aussie since he was a puppy to Dr. Lewis. Soon he will be 15 years old. And sometimes he still romps like a puppy, even though he has Arthitis and can't always get up... Read More
We have taken our dog Cosmo , an Aussie since he was a puppy to Dr. Lewis. Soon he will be 15 years old. And sometimes he still romps like a puppy, even though he has Arthitis and can't always get up or down the stairs. DR. Lewis and his staff has always been gentle and caring. Cosmo has survived an attack from a pit bull,ticks, fleas,ect. And gets his yearly summer haircut to keep him cool. We will never take him any where else. His kindness shows and we love him for that. Read Less
DGow
12 Mar 2019
REPORT
A big shout out to Dr. Lewis and his staff! I have taken my dog there 3 times now for treatment and have found him and his staff very caring, gentle and informative. He took his time and showed compas... Read More
A big shout out to Dr. Lewis and his staff! I have taken my dog there 3 times now for treatment and have found him and his staff very caring, gentle and informative. He took his time and showed compassion to both my dog and myself. Very pleased with the Dr. and his office staff!! Read Less
Mary
17 Dec 2018
REPORT
Dr. Lewis and his staff are very knowledgeable and kind. They took my cat, who was hit by a car & broke his back, into their ICU. They called everyday or had me call for updates. They taught me how to... Read More
Dr. Lewis and his staff are very knowledgeable and kind. They took my cat, who was hit by a car & broke his back, into their ICU. They called everyday or had me call for updates. They taught me how to take care of him! Dr. Lewis has always known what's best for our pets, they call you back & really care about the animals they take care of. I'd recommend them to everyone! Read Less
Charles Pettit
26 Apr 2018
REPORT
They take good care of the kitties and puppies.
Sido Avera
13 Mar 2018
REPORT
Went, waited an hour and a half after my schedule time to even be seen, was there about another hour after that for them to go through everything. Got shots, de-worming, and de-mited his ears. After a... Read More
Went, waited an hour and a half after my schedule time to even be seen, was there about another hour after that for them to go through everything. Got shots, de-worming, and de-mited his ears. After atrocious service from the vet himself, I opted to not go back and took my business elsewhere. Turns out the mite infection is not only there still, but worse; AND he has intestinal worms. STILL. Roughly 90$ of a 215$ visit was completely wasted on this. Read Less
Jennifer Maurer
8 Feb 2018
REPORT
Dr. Lewis and his staff are very compassionate and caring.
Zacherie Sucrese
8 Aug 2017
REPORT
I've taken a couple of pets here (went with a friend to take her family's dog for a check up, and later took mine and my girlfriend's new kitten because she was coughing a lot). Both experiences went ... Read More
I've taken a couple of pets here (went with a friend to take her family's dog for a check up, and later took mine and my girlfriend's new kitten because she was coughing a lot). Both experiences went exactly the same. The staff are nice and the building is clean and tidy, but Dr. Lewis couldn't care less about your pet. He seems to know what he's talking about, as one would expect from a veterinarian, but during both of my visits he was very pushy and focused completely on just selling his products to me and getting me out of there without really showing much care for my pet. He's just out to get your money and, from what I can see, has minimal love for animals. I will never be giving him my business again, and I'd advise anyone that reads this to take your business elsewhere unless it's an extreme emergency. Read Less
Eric Hess
11 Dec 2016
REPORT
Jim njhiu
16 Apr 2013
REPORT
Dr Lewis is all about the service up sell and does not care about your pet. He is about making money off you and nothing else. Very unprofessional. Took my dog there, gave him a injection for arthriti... Read More
Dr Lewis is all about the service up sell and does not care about your pet. He is about making money off you and nothing else. Very unprofessional. Took my dog there, gave him a injection for arthritis and withing a day he could not walk at all and I had to put him to sleep. I have not gone back. Read Less
lanap.
21 Jul 2012
REPORT
Dr. Lewis has treated our pets for many years, providing everything from routine care, to teaching how to raise abandoned kittens, to dealing with neurotic cats. I am especially grateful for all the ... Read More
Dr. Lewis has treated our pets for many years, providing everything from routine care, to teaching how to raise abandoned kittens, to dealing with neurotic cats. I am especially grateful for all the help & advice he has given us dealing with elderly pets and those diagnosed with terminal illnesses. He and his staff are tremendously supportive in providing palliative care, and very caring and sympathetic when it comes time to say goodbye. Dr. Lewis not only treats his patients, but takes time to talk to each pet owner about their pets' treatment, health, nutrition, training and any other issues they may have. If you are wiling to listen & learn, he is a wealth of knowledge. Even though Dr. Lewis and his staff treat many animals, they take the time to make every client feel that their pet is special. Thank you all! Read Less
aralph
5 May 2012
REPORT
Be ready to wait-but the wait means: the best personal care; an incredible amount of medical knowledge and professional experience. I am impressed with the broad range of knowledge; surgical ability a... Read More
Be ready to wait-but the wait means: the best personal care; an incredible amount of medical knowledge and professional experience. I am impressed with the broad range of knowledge; surgical ability and compassion towards each of my four dogs which has now been over a thirty year experience. Thank you( To Dr. Lewis and his incredible staff) for saving my Jennie; and taking care of Midnite; Boomer and Suka.Thank you Alice & Jennie Read Less
A Google User
22 Sep 2010
REPORT
We had been loyal customers for over 2 years since we got our first puppy,. We boarded our dogs there 2x/year and always purchased whatever they recommended- paid whatever they charged without questi... Read More
We had been loyal customers for over 2 years since we got our first puppy,. We boarded our dogs there 2x/year and always purchased whatever they recommended- paid whatever they charged without question, etc....our dogs mean the world to us- they're our kids. One of them became very ill (liver failure) and needed emergency treatment. She was kept overnight. When I picked her up, I paid all but $70 of a bill over $500. I told the receptionist I would sign the credit card slip but to pls hold it til the following day when I could deposit the money, They refused and said they didn't bill....I said Im not asking you to bill- Im giving you a signed credit card slip and asking that u wait one day before putting it through - we had been long time customers and never had a problem in the past. They refused and sent my dog home without any meds which were critical to her recovery,. They said when I paid, I could get the meds!!! They could have given me enough for one day until I could pay but they wouldn't even do that...I told them to have the meds and my dogs records ready and I would be sending someone with the balance of the money to pick them up in the morning- I will never go back there again. My husband witnessed someone coming in with a cat screeching and crying in pain, all bloody and mangled and hanging off the man's arms - the cat had just been hit by a car. The man pleaded with them to help the cat but because he didn't have the means to pay up front, they turned him away!!!!!!!!! This is clearly not a facility that cares about the animals.Read Less
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CLAIM IT HERE
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