Assisi Veterinary Hospital

We used to take our pup to Bellerose Animal Hospital, which is run by Dr. Guzman's wife, Dr Hernandez (who we LOVED). We had an emergency with an incision opening up and Bellerose was closed, Assisi was closing. They stayed open for us and closed her paw back up. It's a beautiful facility, Dr. Guzman was amazing (I'd expect nothing less after meeting his wife) and we were so impressed and thankful. Our pup is no longer with us and we have since moved. I sort of hoped we'd be close to Assisi to take any future pets there but I think it'd just be too far. But I'd still recommend Assisi (and Bellerose Animal Hospital) in a heartbeat. Read Less

Two and a half weeks ago,my 12 year old dachshund, who has a back problem, injured his back pretty badly. He could barely walk and wouldn't let me pick him up. My regular vet wouldn't help me. So I called Assisi and they sent a couple of vet techs out to help me transport him. He was in so much pain, I was afraid there might be nothing we could do. He cried, and even screamed, from the pain so much it was hard to bear. I was losing hope. But now, after a combination of conventional medication, acupuncture, Chinese herbs and TLC from the Docs and staff at Assisi, he's nearly back to normal. He's walking around like nothing ever happened! Believe me, it's nothing short of miraculous. We'll be taking both of our dogs there from now on. Read Less

To the staff of Assisi Vet, if ever I had to write good review for anyone it would be for this bunch. Dr. Guzman and his staff are the most sweetest kindest people I have ever come across. My babies are well loved and in the best hands ever. "My boys walk in like they own the place". Cash is being treated for cherry eyes, past few days it got worse. Called at 8:00 in the morning and they told to be there for 9:00. The care and attention giving to my pets is remarkable. Dr. Guzman calls to check up on them when either of them is sick. I look forward to a long relationship with my pets and Assisi Vet....... A+++++ TO YOU All Thank You Guys Kamla A Read Less

This is a very warm and professional vet office. I have been to several others and never received the same type of service. Everyone from the front desk, to the nurses, to the techs and the doctors are amazing!! I love that I am always able to get in contact with the office and I am always called promptly with any test results for my pup. It can get a little crowded on the weekend but there is never a long wait. Very pleased with Assisi!! Read Less

We have been bringing our dog, Niko, for grooming for the past year. Our dog is kind of difficult to say the least. Elena does a fantastic job every 2 months. Don't know how she does it! Elena is the BEST! Staff is nice, professional and has everything under control. That you all. Read Less

Assisi is a wonderful hospital that is full of a loving, experienced staff. Extremely clean, AAHA certified facility that meets the needs to its patients and the staff goes above and beyond to give each individual 100% of their efforts. My dog was very sick with a pyometra (is a secondary infection that occurs as a result of hormonal changes in the female's reproductive tract) and Assisi Staff stayed after hours to perform emergency surgery on my pup. Dr. Guzman and his techs treated her like one of their own, nursed her back to health and now she is better than ever. Every person i have recommended to come to Assisi has been very pleased and has been a loyal client since. If you love your pet and want people to love and care for them as much as you do, take them to Assisi.Read Less

I would like to start by saying that I am in complete shock of how unprofessional Mr.Guzman conducts his business. I have never in my life been treated and humiliated by an egotistic individual that cant satisfy a customers needs and uses their weakness against them. This nightmare starts off by my mother retiring to Ecuador and needed assistance with an international certificate and vaccines in order to fly with her Chihuahua Simba. The initial visit to Mr. Guzmans office was on January 23, 2015. We were advised that Leptospirosis was a vaccine that Simba needed and the second shot would be applied once he arrived to Ecuador. Maria his office manager started the paperwork once the consultation was finished. Maria advised us that she never did paperwork for Ecuador and that this was her first time. I immediately knew that there would be a problem since it was her first time. I stayed quiet and just went along with what they were doing and stayed quiet, which was my first mistake. January 25, 2016 My mother goes to JFK Vet Port services to obtain the international certificate and is denied because Simba is unable to fly. The problem here was that due to the Leptospirosis shot the canine is unable to fly for a period of 21 days. I immediately reach out to Mr. Guzmans office and advise him there is a problem. I am of course very upset because this piece of essential information was not disclosed to me on the day of the visit. Dr. Guzman lacks ethical moral because he would not admit his mistake. He advised me that both him and I know that the customer is not always right! Business 101, the customer is always right! Maria asked me if I called the consulate of Ecuador. I asked Maria why are you asking me this now and not when the initial appointment was set up??. Mr. Guzman misled me to believe that he and his staff were knowledgeable of what they were doing and I paid close to $400.00 for his services. February 2, 2016 My mother visits the office for the second Leptospirosis shot and for the re application of ticks and parasites. Mr. Guzman was so upset that he gossiped about the situation for an hour instead of attending to the services that is being paid for. Maria tried to say something but my mom ignored her. Maria as she walked out of the said I see it runs in the family. February 18, 2016 My mother visits again so the documentation can be filed out to present to JFK vet port services. Mr. Guzman now has advised his staff that in order for him to be able to fill out the documentation I would have to apologize to him. I was in complete shock when I spoke to Dolly who works there and advised me this. I felt that Dolly was upset and I asked if she was mad and she said no, calm your hormones 3 times. I immediately went to see Mr. Guzman to speak to his staff and found him at the office. He went ranting about things that had no importance and obviously could see his frustration. How can a so called doctor knowing my mothers flight is on February 24, 2016 decide last minute not to fill out the documentation because he needed an apology? He denied service and had to see another doctor and once again had to pay for a physical and to re fill the proper documentation. February 19, 2016 My mother visits JFk vet port services. Apparently Mr. Guzman applied the ticks and parasites treatment too early on the February 2, 2016 visit. He was already advised by the doctor at JFK that it needs to be done within 21 days. So now we have to see another vet to reapply the ticks and parasites and pay again for his mistakes. I am a business major and all I can say is that he conducts an unethical practice in which he misleads his clients. Please dont ever bring your dog here because in reality he is not the Saint of animals. This man only cares about the money and his ego clearly. The other two doctors called him childish and unprofessional. Read Less

Hi all! I recently took my puppy to this veterinary hospital. It was a bit of an emergency and they allowed me to bring my dog in that night without an appointment. The ladies at the desk were so nice and welcoming. Dr. Guzman went above and beyond for my puppy girl Cleo. He really proved that what he cared about was her well-being and nothing more. If you're looking for great care for your pet, please consider Dr. Guzman. I am very happy with this office! Read Less

This staff is so amazing!!! I brought my pup for an emergency Dr Mackey reassured my young boys that their dog was going to be ok because we just put our older dog to sleep so they're very devastated. They were also amazing working with me financially! Thank you Assisi animal hospital! Read Less

I LOVE this place! :-) but I think my dog loves it more! Ha! Every time I drop her off for boarding, she is always so excited to be there :). When they come and get her, she just goes in without even looking back! Everything! Ha! That's how I know she likes it! :-). The staff here is very nice and they are also very accommodating which is very appreciative :) Read Less

I take my Standard Poodles and my Mini to get groomed by Jen. She is the absolute BEST in her field. I am ALWAYS happy with the work she does on my pups. She listens and does what I request. I couldn't be happier. In the past I tried a few different places and no one is as great as she is!!!! Thank you Jen for your hard work and excellent grooming for Quinn, Guinness and Dylan! Read Less

Dr. Guzman has always been there for us and has taken great care of our cats....no matter what was needed. When we had to leave them to go on vacation.... we never had to give it a second thought...we always knew they were in good hands...his whole staff is wonderful!! Read Less