23 Reviews

Mendon Village Animal Hospital

Mendon, New York
General Info
At Mendon Village Animal Hospital, we treat our clients and their pets with compassion, respect, and integrity. Our goal is to provide outstanding veterinary medicine in a caring and professional environment.
We take your confidence in us seriously. Our hospital holds AAHA accreditation, which means we adhere to hundreds of standards covering every part of our practice, from record keeping to surgery. We are committed to honest and ethical service to your pets, and our professional atmosphere creates a positive experience for everyone.
You will be involved in each decision that is made about your pet’s veterinary care, and we are happy to welcome you as a member of your pet’s health care team. Our team approach takes advantage of our diverse talents, backgrounds, ideas, and experiences and benefits both pets and their owners. We seek to be the best, always striving to learn more, improving our skills as well as our service to you and your pet.
Reviews
Ann Mummert
14 Jul 2018
REPORT
Everyone has been extremely helpful with Duncan and all the changes with him being so sick πŸ™‚
Mary Merritt
29 Jun 2018
REPORT
Great staff and Drs. A little pricy
Zuleima Martinez
20 Mar 2018
REPORT
I called this clinic, to see if they have an opening for a sonogram to my 14 months old. When I called they ask the clinic I take my dog, when I told them, after a brief hold, they said, they are not... Read More
I called this clinic, to see if they have an opening for a sonogram to my 14 months old. When I called they ask the clinic I take my dog, when I told them, after a brief hold, they said, they are not accepting patient for that clinic (the one I go). Why?? My dog need a sonogram, and you don't want to provide a service because of the clinic I take my dog? I don't have words to describe how mad, and frustrated I am. Read Less
Jeanne Bowman
9 Mar 2018
REPORT
Great vets and staff. Although it is geographically out of my way I have remained with this Veterinary Hospital. I started with them probably over 20 years ago and wouldn't consider going anywhere ... Read More
Great vets and staff. Although it is geographically out of my way I have remained with this Veterinary Hospital. I started with them probably over 20 years ago and wouldn't consider going anywhere else. My pets have had excellent care. Read Less
Martha R.
8 Mar 2018
REPORT
Our dogs love coming here - we switched from another local practice and couldn't be happier! The doctors take time to get to know you and your animals and I have never felt judged when forgoing an opt... Read More
Our dogs love coming here - we switched from another local practice and couldn't be happier! The doctors take time to get to know you and your animals and I have never felt judged when forgoing an optional treatment. Read Less
Dave Walkup
27 Jan 2018
REPORT
Kind and courteous staff. They have separate areas for cats and dogs.
Brian J.
27 Jan 2018
REPORT
My dog had surgery at MVAH and I want everyone to know that the ENTIRE staff was wonderful and I - and my dog - could not have gotten through the process any better than we did if it wasn't for their ... Read More
My dog had surgery at MVAH and I want everyone to know that the ENTIRE staff was wonderful and I - and my dog - could not have gotten through the process any better than we did if it wasn't for their help. Β From the front desk, to medicine dispensing and explanations, to their phone calls to check up on my dog (and me), each doctor and staff member involved showed patience with all my questions, and more. Β They took the time, they understood what my dog and I were going through and genuinely cared. MVAH is a special place!!! Read Less
ryan beattie
19 Sep 2017
REPORT
Awesome experience, nothing short of perfect. If you're pet needs and ultrasound, don't go anywhere else!
caitlin magiera
1 Jun 2017
REPORT
These positives reviews are FAKE (imo). This company is scum of the earth! they literally hold your dogs medication hostage for their overpriced annual wellness visits, which consist of a vet spending... Read More
These positives reviews are FAKE (imo). This company is scum of the earth! they literally hold your dogs medication hostage for their overpriced annual wellness visits, which consist of a vet spending 5 minutes with the dog and charging you over $100. these people are worse than the Monroe Veterinary Association, do yourself a favor and stay the heck away! Read Less
Estelle G.
1 Jun 2017
REPORT
Very caring vets that made me and my cat very comfortable. They know what they are doing.
Maia C. Colucci
29 May 2017
REPORT
Great people. Have been going here for years. Recommend them all the time
Katie H.
16 Mar 2017
REPORT
The vets here take the time to make sure every question you have is answered. My dog needed anxiety meds and they were thorough in their questions and explanation, they made sure I was comfortable wit... Read More
The vets here take the time to make sure every question you have is answered. My dog needed anxiety meds and they were thorough in their questions and explanation, they made sure I was comfortable with the plan, and even got my fearful, shy dog to come out of her shell during the visit. I am a college student and often need to do dosage changes over the phone. Mendon Village was more than happy to make accommodations. Highly recommend, especially if you have a fearful dog! Read Less
Jennifer Years
16 Dec 2016
REPORT
The team is caring and loving to my pets. I've been bringing my cats and dog here. When my old cats and dog were sick and now passed away, they treated us so well. Now my new kittens are going here.
Carol McElwain
20 Nov 2016
REPORT
Met a new Dr the other day. She was fantastic! As every doctor there is! Se knew exactly what was wrong with my little dog! Explained everything to me; gave him a quick injection of antibiotics a... Read More
Met a new Dr the other day. She was fantastic! As every doctor there is! Se knew exactly what was wrong with my little dog! Explained everything to me; gave him a quick injection of antibiotics and we were on our way! It was worth every penny not to see my little dog scratching all the time! Thank you! Mendon Village Animal Hospital! Thank you! Read Less
John Fitzgerald
20 Oct 2016
REPORT
This place nickels and dimes you for anything and everything they can. They charge BS fees, go elsewhere where they dont rip you off
Matthew Reader
9 Sep 2016
REPORT
The best veterinarians in the area. Staff in incredibly friendly, and the vets have always tried to accommodate us if we have a pet with an urgent health issue.
Lisa M.
28 Jul 2016
REPORT
I have been going to Mendon Animal Hospital for just under 4 years after I adopted a dog. The care has been fine - as a nervous first-time dog owner, I went in multiple times for things like eye goo (... Read More
I have been going to Mendon Animal Hospital for just under 4 years after I adopted a dog. The care has been fine - as a nervous first-time dog owner, I went in multiple times for things like eye goo (nothing wrong, fine fuzzy hair in eye), medication for thunderstorms etc. This year, I missed getting my healthy dog to the vet for her annual exam. I realized this a few weeks ago and called and scheduled the appt. This review is based on an incident that happened yesterday. I was planning to board my dog during a short vacation before the annual appt and called to see if she was due for her Bordatella shot (she was up to date on rabies through a town clinic). She did need the vaccine and the receptionist placed me on hold to check with the vet to see if they could give her the shot before her annual exam. She got back on the phone and said that since I had missed making a timely annual exam for my dog, they could give her the shot early but I would need to PRE-PAY for the annual exam. Um, what? The sub-text was that I had been a negligent dog owner because I was late with her annual exam and they couldn't trust that I would indeed bring her back in for her annual exam which was already scheduled. Additionally, I would need to bring the rabies paperwork from the clinic to 'prove' that she was up to date on this shot as well. To say that I was offended by all of this was an understatement. So if you like being treated in a sanctimonious, judge-y manner, this may be the place for you. Read Less
Andrew Ceyton
17 May 2016
REPORT
I can't say enough good things about the staff here. I feel they really do their best helping us take care of our cats.
Carol Schott
11 May 2016
REPORT
Mendon Village Animal Hospital has been caring for my canine friend for many years. The Pet Docs are super caring and knowledgeable. All the staff are friendly and ready to make your visit comfortable... Read More
Mendon Village Animal Hospital has been caring for my canine friend for many years. The Pet Docs are super caring and knowledgeable. All the staff are friendly and ready to make your visit comfortable. We had to say good-bye to our best friend. The staff made the difficult time as stress free as possible, talking with us numerous times, no pressure, commendable and caring service. They truly love our pets. Read Less
Amy C.
11 Sep 2015
REPORT
Mendon Village Animal Hospital used to be about the animals. They HAD the best care, love, support and "parent" bed side manner. I have taken my animals to this hospital for the past 11 years. I have ... Read More
Mendon Village Animal Hospital used to be about the animals. They HAD the best care, love, support and "parent" bed side manner. I have taken my animals to this hospital for the past 11 years. I have had 3 dogs and 5 cats throughout that time. I have had several allergy problems with pets, illnesses, injuries, surgeries, and issues that you just could not imagine. However, it is in my opinion that the practice has become too large, and too rushed. It is not the same. It is not the office staffs fault, or even the technicians. I don't believe that all of the doctors are to blame either. I have had several instances where my chart, my pets meds, or bill has been incorrect. My service has been at times, not at par, I have been pushed to the back burner and even had tests forgotten to be run. The last straw was when I took my latest pet in to be neutered and I was pushed off until the evening for him to be done. I was never notified, no staff answered the telephone the 3 times I called after 2:00 as I was told to do, and I was literally lied to, berated, chastised and patronized by one of the OWNERS of the practice over the telephone when I wanted to know why I could not pick up my kitten on time. I am not an insignificant pet owner or even a lackadaisical one. I keep track of my animals and I take care of them. I have paid good money to that practice. I have spent upwards of $15,000 in the past 5 years to keep my animals healthy. The least they could do is treat me with respect. Read Less
Nancy Newberry
6 Aug 2015
REPORT
I would not want to take my pets anywhere else. The care for the animals is excellent. The staff is friendly, helpful, and compassionate. You know that they will do whatever they can to help you under... Read More
I would not want to take my pets anywhere else. The care for the animals is excellent. The staff is friendly, helpful, and compassionate. You know that they will do whatever they can to help you understand how to care for your pet. Mendon Village Animal Hospital is fantastic! Read Less
Shore Diver
28 Feb 2015
REPORT
MVAH is an outstanding animal care facility. Dr. Gluckman is the best, and Dr. Williamson is also terrific. So incredibly knowledgeable, compassionate and informed. They have been attentive and kin... Read More
MVAH is an outstanding animal care facility. Dr. Gluckman is the best, and Dr. Williamson is also terrific. So incredibly knowledgeable, compassionate and informed. They have been attentive and kind, and have indeed shown that they themselves are caring pet owners, treating our furry loved ones as their own. Whether treatment is a routine exam, an individual problem, or dealing with end of life care, they have demonstrated a deep sensitivity for which we are most grateful. And lets not forget the staff. The gals at the front desk are just wonderful. Thank you to all of you. Julia and Tony Read Less
Janette Henderson
25 Feb 2015
REPORT
Love these vets! Consistency is fantastic - I almost always get an appointment with the same vet, so they really get to know you and your pet. Dr Gluckman is caring, thoughtful and really listens to... Read More
Love these vets! Consistency is fantastic - I almost always get an appointment with the same vet, so they really get to know you and your pet. Dr Gluckman is caring, thoughtful and really listens to the owners. We've been with him for many years (currently on our third labrador) and twice he has tried a procedure/treatment based on a comment I made. He is also less interventionist than some vets and will observe an animal over several days if possible before intervening with surgery etc. Have had to see someone else in the practice in an emergency and all were wonderful. Read Less
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Book an Appointment
Online booking unavailable
Please call
(585) 624-2240
1380 Pittsford Mendon Road
Mendon New York 14506
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-12:00PM
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Mendon Village Animal Hospital

Mendon, New York
(23)
1380 Pittsford Mendon Road
Mendon New York 14506
At Mendon Village Animal Hospital, we treat our clients and their pets with compassion, respect, and integrity. Our goal is to provide outstanding veterinary medicine in a caring and professional environment.
We take your confidence in us seriously. Our hospital holds AAHA accreditation, which means we adhere to hundreds of standards covering every part of our practice, from record keeping to surgery. We are committed to honest and ethical service to your pets, and our professional atmosphere creates a positive experience for everyone.
You will be involved in each decision that is made about your pet’s veterinary care, and we are happy to welcome you as a member of your pet’s health care team. Our team approach takes advantage of our diverse talents, backgrounds, ideas, and experiences and benefits both pets and their owners. We seek to be the best, always striving to learn more, improving our skills as well as our service to you and your pet.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-12:00PM
Ann Mummert
14 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Everyone has been extremely helpful with Duncan and all the changes with him being so sick πŸ™‚
Mary Merritt
29 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Great staff and Drs. A little pricy
Zuleima Martinez
20 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I called this clinic, to see if they have an opening for a sonogram to my 14 months old. When I called they ask the clinic I take my dog, when I told them, after a brief hold, they said, they are not... Read More
I called this clinic, to see if they have an opening for a sonogram to my 14 months old. When I called they ask the clinic I take my dog, when I told them, after a brief hold, they said, they are not accepting patient for that clinic (the one I go). Why?? My dog need a sonogram, and you don't want to provide a service because of the clinic I take my dog? I don't have words to describe how mad, and frustrated I am. Read Less
Jeanne Bowman
9 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Great vets and staff. Although it is geographically out of my way I have remained with this Veterinary Hospital. I started with them probably over 20 years ago and wouldn't consider going anywhere ... Read More
Great vets and staff. Although it is geographically out of my way I have remained with this Veterinary Hospital. I started with them probably over 20 years ago and wouldn't consider going anywhere else. My pets have had excellent care. Read Less
Martha R.
8 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Our dogs love coming here - we switched from another local practice and couldn't be happier! The doctors take time to get to know you and your animals and I have never felt judged when forgoing an opt... Read More
Our dogs love coming here - we switched from another local practice and couldn't be happier! The doctors take time to get to know you and your animals and I have never felt judged when forgoing an optional treatment. Read Less
Dave Walkup
27 Jan 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Kind and courteous staff. They have separate areas for cats and dogs.
Brian J.
27 Jan 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
My dog had surgery at MVAH and I want everyone to know that the ENTIRE staff was wonderful and I - and my dog - could not have gotten through the process any better than we did if it wasn't for their ... Read More
My dog had surgery at MVAH and I want everyone to know that the ENTIRE staff was wonderful and I - and my dog - could not have gotten through the process any better than we did if it wasn't for their help. Β From the front desk, to medicine dispensing and explanations, to their phone calls to check up on my dog (and me), each doctor and staff member involved showed patience with all my questions, and more. Β They took the time, they understood what my dog and I were going through and genuinely cared. MVAH is a special place!!! Read Less
ryan beattie
19 Sep 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Awesome experience, nothing short of perfect. If you're pet needs and ultrasound, don't go anywhere else!
caitlin magiera
1 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
These positives reviews are FAKE (imo). This company is scum of the earth! they literally hold your dogs medication hostage for their overpriced annual wellness visits, which consist of a vet spending... Read More
These positives reviews are FAKE (imo). This company is scum of the earth! they literally hold your dogs medication hostage for their overpriced annual wellness visits, which consist of a vet spending 5 minutes with the dog and charging you over $100. these people are worse than the Monroe Veterinary Association, do yourself a favor and stay the heck away! Read Less
Estelle G.
1 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Very caring vets that made me and my cat very comfortable. They know what they are doing.
Maia C. Colucci
29 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Great people. Have been going here for years. Recommend them all the time
Katie H.
16 Mar 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The vets here take the time to make sure every question you have is answered. My dog needed anxiety meds and they were thorough in their questions and explanation, they made sure I was comfortable wit... Read More
The vets here take the time to make sure every question you have is answered. My dog needed anxiety meds and they were thorough in their questions and explanation, they made sure I was comfortable with the plan, and even got my fearful, shy dog to come out of her shell during the visit. I am a college student and often need to do dosage changes over the phone. Mendon Village was more than happy to make accommodations. Highly recommend, especially if you have a fearful dog! Read Less
Jennifer Years
16 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
The team is caring and loving to my pets. I've been bringing my cats and dog here. When my old cats and dog were sick and now passed away, they treated us so well. Now my new kittens are going here.
Carol McElwain
20 Nov 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Met a new Dr the other day. She was fantastic! As every doctor there is! Se knew exactly what was wrong with my little dog! Explained everything to me; gave him a quick injection of antibiotics a... Read More
Met a new Dr the other day. She was fantastic! As every doctor there is! Se knew exactly what was wrong with my little dog! Explained everything to me; gave him a quick injection of antibiotics and we were on our way! It was worth every penny not to see my little dog scratching all the time! Thank you! Mendon Village Animal Hospital! Thank you! Read Less
John Fitzgerald
20 Oct 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
This place nickels and dimes you for anything and everything they can. They charge BS fees, go elsewhere where they dont rip you off
Matthew Reader
9 Sep 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
The best veterinarians in the area. Staff in incredibly friendly, and the vets have always tried to accommodate us if we have a pet with an urgent health issue.
Lisa M.
28 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been going to Mendon Animal Hospital for just under 4 years after I adopted a dog. The care has been fine - as a nervous first-time dog owner, I went in multiple times for things like eye goo (... Read More
I have been going to Mendon Animal Hospital for just under 4 years after I adopted a dog. The care has been fine - as a nervous first-time dog owner, I went in multiple times for things like eye goo (nothing wrong, fine fuzzy hair in eye), medication for thunderstorms etc. This year, I missed getting my healthy dog to the vet for her annual exam. I realized this a few weeks ago and called and scheduled the appt. This review is based on an incident that happened yesterday. I was planning to board my dog during a short vacation before the annual appt and called to see if she was due for her Bordatella shot (she was up to date on rabies through a town clinic). She did need the vaccine and the receptionist placed me on hold to check with the vet to see if they could give her the shot before her annual exam. She got back on the phone and said that since I had missed making a timely annual exam for my dog, they could give her the shot early but I would need to PRE-PAY for the annual exam. Um, what? The sub-text was that I had been a negligent dog owner because I was late with her annual exam and they couldn't trust that I would indeed bring her back in for her annual exam which was already scheduled. Additionally, I would need to bring the rabies paperwork from the clinic to 'prove' that she was up to date on this shot as well. To say that I was offended by all of this was an understatement. So if you like being treated in a sanctimonious, judge-y manner, this may be the place for you. Read Less
Andrew Ceyton
17 May 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I can't say enough good things about the staff here. I feel they really do their best helping us take care of our cats.
Carol Schott
11 May 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Mendon Village Animal Hospital has been caring for my canine friend for many years. The Pet Docs are super caring and knowledgeable. All the staff are friendly and ready to make your visit comfortable... Read More
Mendon Village Animal Hospital has been caring for my canine friend for many years. The Pet Docs are super caring and knowledgeable. All the staff are friendly and ready to make your visit comfortable. We had to say good-bye to our best friend. The staff made the difficult time as stress free as possible, talking with us numerous times, no pressure, commendable and caring service. They truly love our pets. Read Less
Amy C.
11 Sep 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Mendon Village Animal Hospital used to be about the animals. They HAD the best care, love, support and "parent" bed side manner. I have taken my animals to this hospital for the past 11 years. I have ... Read More
Mendon Village Animal Hospital used to be about the animals. They HAD the best care, love, support and "parent" bed side manner. I have taken my animals to this hospital for the past 11 years. I have had 3 dogs and 5 cats throughout that time. I have had several allergy problems with pets, illnesses, injuries, surgeries, and issues that you just could not imagine. However, it is in my opinion that the practice has become too large, and too rushed. It is not the same. It is not the office staffs fault, or even the technicians. I don't believe that all of the doctors are to blame either. I have had several instances where my chart, my pets meds, or bill has been incorrect. My service has been at times, not at par, I have been pushed to the back burner and even had tests forgotten to be run. The last straw was when I took my latest pet in to be neutered and I was pushed off until the evening for him to be done. I was never notified, no staff answered the telephone the 3 times I called after 2:00 as I was told to do, and I was literally lied to, berated, chastised and patronized by one of the OWNERS of the practice over the telephone when I wanted to know why I could not pick up my kitten on time. I am not an insignificant pet owner or even a lackadaisical one. I keep track of my animals and I take care of them. I have paid good money to that practice. I have spent upwards of $15,000 in the past 5 years to keep my animals healthy. The least they could do is treat me with respect. Read Less
Nancy Newberry
6 Aug 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
I would not want to take my pets anywhere else. The care for the animals is excellent. The staff is friendly, helpful, and compassionate. You know that they will do whatever they can to help you under... Read More
I would not want to take my pets anywhere else. The care for the animals is excellent. The staff is friendly, helpful, and compassionate. You know that they will do whatever they can to help you understand how to care for your pet. Mendon Village Animal Hospital is fantastic! Read Less
Shore Diver
28 Feb 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
MVAH is an outstanding animal care facility. Dr. Gluckman is the best, and Dr. Williamson is also terrific. So incredibly knowledgeable, compassionate and informed. They have been attentive and kin... Read More
MVAH is an outstanding animal care facility. Dr. Gluckman is the best, and Dr. Williamson is also terrific. So incredibly knowledgeable, compassionate and informed. They have been attentive and kind, and have indeed shown that they themselves are caring pet owners, treating our furry loved ones as their own. Whether treatment is a routine exam, an individual problem, or dealing with end of life care, they have demonstrated a deep sensitivity for which we are most grateful. And lets not forget the staff. The gals at the front desk are just wonderful. Thank you to all of you. Julia and Tony Read Less
Janette Henderson
25 Feb 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Love these vets! Consistency is fantastic - I almost always get an appointment with the same vet, so they really get to know you and your pet. Dr Gluckman is caring, thoughtful and really listens to... Read More
Love these vets! Consistency is fantastic - I almost always get an appointment with the same vet, so they really get to know you and your pet. Dr Gluckman is caring, thoughtful and really listens to the owners. We've been with him for many years (currently on our third labrador) and twice he has tried a procedure/treatment based on a comment I made. He is also less interventionist than some vets and will observe an animal over several days if possible before intervening with surgery etc. Have had to see someone else in the practice in an emergency and all were wonderful. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know