61 Reviews

New Rochelle Animal Hospital

New Rochelle, New York
General Info
Dr. Paul Schwartzreich and his team practice compassionate veterinary medicine, dentistry and surgery. We love your pets as much as you do! We offer cold laser therapy, boarding and grooming too.
Services
Anaesthesiology
Boarding
Dental
24 Hour Emergency
Endoscopy
Grooming
Euthanasia
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Reviews
FRANCINE PLATT
13 May 2023
REPORT
I took my toy poodle Luke there on 5/12/2023 for his annual wellness exam, annual blood testing and whatever vaccines he was due to get. I love Dr. Schwartzreich. He is very thorough, caring, passiona... Read More
I took my toy poodle Luke there on 5/12/2023 for his annual wellness exam, annual blood testing and whatever vaccines he was due to get. I love Dr. Schwartzreich. He is very thorough, caring, passionate and friendly and he always makes you feel at home. The staff is always pleasant. Happy that I found a vet that I trust and my dog is comfortable with. Read Less
Brian Heller
29 Sep 2022
REPORT
We took our dog Chloe in for knee repair surgery and New Rochelle Animal Hospital has been amazing. Dr. Schwartzreich and the staff have been caring, responsive and great. We highly recommend this off... Read More
We took our dog Chloe in for knee repair surgery and New Rochelle Animal Hospital has been amazing. Dr. Schwartzreich and the staff have been caring, responsive and great. We highly recommend this office for a pet you truly care about. Read Less
Ashley F.
7 Jun 2019
REPORT
Absolutely the most terrible front desk customer service I have ever experienced. It took me two days and 5 calls with each call separated by hours to get the lady at the front desk to fax my dog's me... Read More
Absolutely the most terrible front desk customer service I have ever experienced. It took me two days and 5 calls with each call separated by hours to get the lady at the front desk to fax my dog's medical files to the groomer. I even had the groomer call her to ask for the medical files and it didn't work out. I was very nice on the phone but on my last phone call I told her that she needs to get it done because I'm bringing my dog in within the hour and they require these files in paper form! I really didn't want to lose this appointment. I could tell she really didn't want to be on the phone with me and she kept trying to rush me off. She even put me on hold a few times mid-conversation. It was obvious that this was urgent for me, and I had given her two days to do something that only takes less than a minute to complete. She kept saying the same sentences over and over again about how "today has been crazy" or how "today is so hectic" and she is "unable to leave her desk right now." What am I supposed to say to that?I have worked in customer service myself and I understand how days get busy and sometimes you can't do things at the very second a customer asks you for over the phone, but it shouldn't have taken two whole days for her to fax something. I had a similar problem with this woman a few months ago as well, so this isn't new. She obviously is having a tough time dealing with the front desk all by herself and whoever runs this establishment should really hire some more help. It's very frustrating when I have to keep checking up on an establishment that I've paid a lot of money towards in the past. It's unprofessional, and for that, I'll find another vet. Read Less
Anonymous D.
10 May 2019
REPORT
I respectfully disagree with ANYONE who says Dr. Paul Schwartzreich is anything but a caring, AMAZING vet! I started bringing my beautiful long haired chihuahua, Ginger, to New Rochelle Animal about 2... Read More
I respectfully disagree with ANYONE who says Dr. Paul Schwartzreich is anything but a caring, AMAZING vet! I started bringing my beautiful long haired chihuahua, Ginger, to New Rochelle Animal about 2 years ago. From day one, Dr. Schwartzreich has always been transparent pertaining to the health of my beloved fur baby. Dr. Schwartzreich does use medical terminology when discussing your pets' health; since he presents the information in such a factual manner, for some folks it may come across differently than intended. He presents pet owners with all of the information needed, as well as his thoughts as what he believes the best course of action may be. My beloved Ginger became ill quite suddenly, and when she required emergency surgery, Dr. Schwartzreich immediately squeezed Ginger in for the surgery during his lunch hour (he was booked the entire day). Another vet whom I had never met, but whose office opened at 7am, was not only unable to squeeze Ginger in that day (Saturday, May 4th), he didn't have a slot available until Tuesday, May 7th! Not only did Dr. Schwartzreich squeeze her in, but he charged $5,000 LESS than what the bill would have been at the Emergency Vet Group, where I initially brought Ginger to the night before! Unfortunately, while my fur baby's surgery was successful, she succumbed that evening to congestive heart failure (due in part to a heart murmur that was discovered by Dr. Schwartzreich during Ginger's first visit at New Rochelle Animal Hospital). Upon receiving the news from the Emergency Vet Group of Ginger's passing, Dr. Schwartzreich personally reached out to me to offer his deepest condolences. Ginger was my precious fur baby; Dr. Schwartzreich understood the pain and devastation that my family and I felt. Imagine my surprise when we received a BEAUTIFUL sympathy card offering condolences from Dr. Schwartzreich and the entire staff at New Rochelle Animal Hospital just a few days later!Due to the care, abundance of information, and compassion displayed to me by, not only Dr. Schwartzreich, but also his staff (thank you to front desk receptionist Maria!), I'll be sure to return to New Rochelle Animal hospital should I decide to, perhaps one day, find another fur baby to love and care for! Read Less
Robert R.
23 Mar 2019
REPORT
Dr. Schwartzreich has been a blessing to our two cats:  Abbie (who is totally cured of diabetes and experiencing spectacular health) and Puddy (still thriving as she approaches her 18th birthday).  Th... Read More
Dr. Schwartzreich has been a blessing to our two cats:  Abbie (who is totally cured of diabetes and experiencing spectacular health) and Puddy (still thriving as she approaches her 18th birthday).  The staff at New Rochelle Animal Hospital are caring, compassionate and always accommodating.  We are truly fortunate to have this veterinary practice so close to home, and will always be grateful and loyal to Dr. S. Read Less
Try O.
6 Mar 2019
REPORT
Moved to New Rochelle 3 months ago. Needed to find a vet for our 2 dogs and 2 cats. One of my cats was having an immediate problem so called first thing in the morning to see if they had any availabil... Read More
Moved to New Rochelle 3 months ago. Needed to find a vet for our 2 dogs and 2 cats. One of my cats was having an immediate problem so called first thing in the morning to see if they had any availability for later in the day. The person answering the phone was abrupt and had me on hold for awhile, so I hung up. I tried back a few hours later, got the same person and the same rude, curt behavior. No thank you for calling, hi- how are you, nothing. If you don't enjoy your job- stay home! We found another vet. Read Less
Toya E.
4 Dec 2018
REPORT
DONT‼ BRING‼ YOUR‼ PET‼ HERE‼Okay so I brought my tea-cup yorkie here cause he was having consistent diarrhea, Brought in a piece of his poop as well so they can run some test on it, it was really no ... Read More
DONT‼ BRING‼ YOUR‼ PET‼ HERE‼Okay so I brought my tea-cup yorkie here cause he was having consistent diarrhea, Brought in a piece of his poop as well so they can run some test on it, it was really no wait dr. Schwartzreich came into the room in less then 30 mins I explained to him why I was there he kept talking non stop no stop couldn't get a word in he then proceed to examine my dog took 2 seconds or even less told me he would give him a shot cause he was dehydrated and send him home with some antibiotics and pill to keep down the vomiting I said okay he took my dog to the back which I find very weird, cause let's be serious how do I know he gave my dog a shot at all or even the right shot I asked him why he did that he said cause some people can't bare the sight of seeing there pets get a shot I told him he should of asked me that before hauling my dog away, he gave 3 cans of wet food to give my dog while he's on the anti and then I paid the bill of 350$ for what I don't even know, only to bring my dog home and still have diarrhea for weeks after that the dr favorite line was "I don't wanna over charge you or recommend something thats more pricy" I ended up bringing my dog to another vet they told me don't give my dog wet food cause that's what's upsetting his stomach and they gave me another brand of antibiotics which after 2 days my dog was well and back to his self, even to call this  vet and ask a question they reply "we wouldn't know bring your dog in so the dr can look at him" this vet is ALL ABOUT MONEY MONEY MONEY! Never going back Read Less
Ree Ree H.
30 Oct 2018
REPORT
I have been bringing my pet to New Rochelle Animal Hospital for almost 7 years.  My dog has allergies, and Dr. Schwartzreich has been extremely helpful and he is super intelligent regarding animal all... Read More
I have been bringing my pet to New Rochelle Animal Hospital for almost 7 years.  My dog has allergies, and Dr. Schwartzreich has been extremely helpful and he is super intelligent regarding animal allergies.  My pet is a rather frightened, nervous, as well as a very strong animal and is difficult for strangers to deal with. Dr. Schwartzreich is kind and understanding, even when my dog urinated on the floor, Dr. Schwartzreich laughed and told me not to worry about it, relieving me of my embarrassment. The staff here is exceptional also, from the front desk, the lovely Sam, and Maria who also works out front sometimes who is friendly and welcoming, and the extraordinarily helpful man with the tattoos who has been super kind and understanding, even when my dog was less than friendly to him.I have in the past, with other pets, dealt with other vets, and not had the special care and obvious devotion to helping and to the love of animals as I have experienced here.  I travel to New Rochelle from the Bronx to receive the best of care for my pitbull.  These people are tops in veterinary care.  I love my animal like people love their children, and I want her to have the best care, that is why I go to New Rochelle Animal Hospital. Read Less
Griffin B.
24 Oct 2018
REPORT
DO NOT BRING YOUR ANIMAL HERE!!!The level of communication is awful, the bedside manor is terrible, Dr. Paul Schwartzreich is rude and unprofessional and they charge an arm and a leg!I took my puppy i... Read More
DO NOT BRING YOUR ANIMAL HERE!!!The level of communication is awful, the bedside manor is terrible, Dr. Paul Schwartzreich is rude and unprofessional and they charge an arm and a leg!I took my puppy in for a minor case of diarrhea. "Dr." Schwartzreich came in, touched my dog's abdomen and said ok let me check him out and took the dog into the back. When he came back he said "I want to prescribe him antibiotics for parasites ($250). We will have the results of the stool sample tomorrow." I decide to hold off on the prescription until we get the results He says "fine it's your dog do whatever you want." Guess what... no parasites.P.S. the dismissive, interrupting attitude persists through his entire visit.We go to leave only to find out that he has administered $250 worth of things that he never consulted us on or even discussed!!When I call to discuss my experience and change doctors the receptionist told me that all the other doctors left the practice. She then said that they have a long day and to not take the short attitude, rudeness and unprofessionalism personally.Oh don't worry I won't take it personally, I will just take my business elsewhere!P.P.S. My dog still has diarrhea a week later... thanks for the help. Read Less
Cletus RayRay
8 Jul 2018
REPORT
Dr. Schwartzreich is a caring and patient individual who loves animals. The staff here are wonderful. Highly recommend.
Carol D.
21 Jun 2018
REPORT
I hate to post bad reviews, but I've thought about this a long time.  I brought my 6 mo. old dog there for routine spaying.  After I brought my dog in I received a call saying my dog's blood tests wer... Read More
I hate to post bad reviews, but I've thought about this a long time.  I brought my 6 mo. old dog there for routine spaying.  After I brought my dog in I received a call saying my dog's blood tests were abnormal and Dr. Schwartzreich couldn't spay my dog.  I went to pick up the dog and I was told my dog was terribly ill, possibly with Addison's disease.  I had hundreds of dollars worth of tests done because I of course love my dog and my emotions were in turmoil because I thought I had a sick dog.  The office swore that my dog hadn't been under anesthesia, the day I brought her in for spaying, but once I got her home she acted like she had undergone the surgery (which she hadn't).  They even charged me for the IV for anesthesia which they claimed they hadn't given.   When I called Dr. S. about how my dog was affected, he said "I told you, "you had a very sick dog".  I asked for my dog's record and brought her to my neighborhood vet who said "These blood tests are totally normal for a puppy"!   She was successfully spayed, no problem.  So $600 to Dr. Schwartzreich for NOTHING.   I'm still stunned at all the above and my dog is the healthiest dog I know.  I still don't know what happened to me with this vet, but I must warn everyone out there to please be careful!!!  Did he mix up results?  Or did he just fabricate abnormal blood work?  Just stay away if you love your dog. Read Less
marilyn D
22 May 2018
REPORT
Walked in due to a possible infection with my dog. I can not review the vets as the reception claimed they were both in back with emergencies. But all I can say is the receptionist needs training or n... Read More
Walked in due to a possible infection with my dog. I can not review the vets as the reception claimed they were both in back with emergencies. But all I can say is the receptionist needs training or needs a new job. She is straight faced, no smile, and very rude. Receptionist are the face of the business. I will not be back as I do not trust a place with such a foul demeanored staff. I do not and will not trust someone like that anywhere near my dog. She is not any nicer over the phone. Was very rude and fast and not polite at all. Sorry but all true Read Less
Alexander Rossler
11 May 2018
REPORT
Nice staff, lovely doctors, love them all!
Gina D.
11 May 2018
REPORT
Dr. Ali and the staff here are really wonderful and genuine in their approach. The care provided was very thorough and they didn't push me to do anything beyond what my dogs needed that day. They also... Read More
Dr. Ali and the staff here are really wonderful and genuine in their approach. The care provided was very thorough and they didn't push me to do anything beyond what my dogs needed that day. They also gave me an appointment on short notice despite never having been there before. I love having them in the neighborhood I just wished they accepted my discount plan (Pet Assure)! Read Less
Edward Horn
10 May 2018
REPORT
They keep my cat happy and healthy
Arlene Bennett
22 Feb 2018
REPORT
Great service friendly staff minimal to no wait time
Eric S.
18 Feb 2018
REPORT
Such a great vetTruly cares about all of the animals. Professional and reliable. One of the best in the biz!!
Alexa H.
19 Jan 2018
REPORT
I found NRAH on Yelp about a year and a half ago. Thank goodness I did! I just got my dog Rosie last summer, she's been a great addition to my family. For any and everything I need for here, Dr. Schwa... Read More
I found NRAH on Yelp about a year and a half ago. Thank goodness I did! I just got my dog Rosie last summer, she's been a great addition to my family. For any and everything I need for here, Dr. Schwartzreich and his team have been amazing.This season is the first time she's every been sick, and Rosie had a terrible sounding cough. Her cough started right after bringing her home from a quick tech visit that same morning. I gave NRAH a call, and they asked "How fast can you get here?" No hesitation whatsoever! My pup is fine, always anxious when she's at the vet haha but that's how I feel when I have to go to the doctor so that's normal. Hopefully I won't have to come back until her next check up. Thanks as always :) Read Less
Christina P.
17 Jan 2018
REPORT
I brought my bulldog here as an emergency visit after he swallowed a very sharp object. The receptionist, Samantha, was so calm and supportive of me as I was so nervous in the waiting area. The vet ha... Read More
I brought my bulldog here as an emergency visit after he swallowed a very sharp object. The receptionist, Samantha, was so calm and supportive of me as I was so nervous in the waiting area. The vet handled everything professionally, and truly cared about my dogs well being.  He even called the next day to ensure that my dog was doing better - I loved that. I will be using this facility from now on! Read Less
Jerrod B.
30 Dec 2017
REPORT
We feel lucky to have found the NRAH after moving from Stamford, CT to the Bronx.  We had a lovely vet in Stamford and were nervous to take the babies to somebody new. If you're in the same situation ... Read More
We feel lucky to have found the NRAH after moving from Stamford, CT to the Bronx.  We had a lovely vet in Stamford and were nervous to take the babies to somebody new. If you're in the same situation or a new pet owner please consider coming here. Dr. S has put so much into improving the business including some nice exterior renovations, fabulous staff, and a great website. We had an emergency once and this staff couldn't have been more supportive, caring, or accommodating.  Safe to say because of their quick action and care we have two healthy dogs. They also have a fabulous groomer, Maria, who is just the kindest person you could ask for at a Vet's office.Without a doubt consider bringing your lovelies to this wonderful establishment. You won't be disappointed. Read Less
Sara M
26 Dec 2017
REPORT
I have seen all three vets in the practice and they are all very good. I would see them all to see which one best fits your personality. The office staff and techs are friendly and caring as well. Li... Read More
I have seen all three vets in the practice and they are all very good. I would see them all to see which one best fits your personality. The office staff and techs are friendly and caring as well. Like all vet care, it is pricey, but not as outrageous as some other local vets. Read Less
Katherine Palomba
21 Oct 2017
REPORT
Only giving two stars because she said good morning. Call to see if I could come in last minute for emergency situation. As soon as I said ... come in today the woman on the other end said "hang on". ... Read More
Only giving two stars because she said good morning. Call to see if I could come in last minute for emergency situation. As soon as I said ... come in today the woman on the other end said "hang on". Comes back 3 mins later laughing "yeah, can I help you"? I asked if they had availability for today because I'm worried about... (cuts me off ) woman:"have you been here before?" Me: no but... Woman: "Monday is my next open spot". Hopefuly the veterinarians are better than the receptionist. I get it, if you're busy and you can't then fine, but I called 2 other places that he heard me out and didn't make me feel it's an inconvenience for them to take my call. I'm calling worrying about my dog and it's unnecessary to treat people that way. Either train your front desk or hire people who care! Read Less
Amber Thorne
9 Oct 2017
REPORT
The staff is wonderful, knowledgeable and kind. They were very clear about every step of the care they gave my cat as well as very open and honest about every aspect of the billing. I recommend New R... Read More
The staff is wonderful, knowledgeable and kind. They were very clear about every step of the care they gave my cat as well as very open and honest about every aspect of the billing. I recommend New Rochelle Animal Hospital to anyone that wants genuine, thorough care of their pets. Read Less
Jennifer S.
29 Aug 2017
REPORT
Love this vet.  When I first moved here i called around and they were easily the most affordable.  But more importantly they're taking good care of my animals who are ageing and needing extra care. Bo... Read More
Love this vet.  When I first moved here i called around and they were easily the most affordable.  But more importantly they're taking good care of my animals who are ageing and needing extra care. Both vets are clearly animal lovers and compassionate about making sure my vets are as comfortable as possible. Read Less
marquis jones
15 Aug 2017
REPORT
yo dey help mayntain my old ass dog in gud shap. hes be lik 16 yer old n still in gud shap thanks to des dudes.
Johnica M.
7 Aug 2017
REPORT
Wonderful doctor and staff!  I highly recommend them.  Although I live in the Bronx I will travel to their office (not really that far) because the vets in my area are money hungry butchers!
Camille F.
18 Jul 2017
REPORT
I just moved here, needed a new vet, and wanted a female veterinarian. New Roc fit the bill. I really only wanted a rabies shot, but somehow ended up paying for an annual checkup. Doesn't really matte... Read More
I just moved here, needed a new vet, and wanted a female veterinarian. New Roc fit the bill. I really only wanted a rabies shot, but somehow ended up paying for an annual checkup. Doesn't really matter in the long run because ultimately it's needed; however... Read Less
Stacy F.
16 Jul 2017
REPORT
I found out my cat had diabetes when my cat was acting very strange. He stayed at the vet for 2 days while they took care of him. We took him home knowing we had to give him insulin 2 times a day. We ... Read More
I found out my cat had diabetes when my cat was acting very strange. He stayed at the vet for 2 days while they took care of him. We took him home knowing we had to give him insulin 2 times a day. We slowly kept having to increase his dosage and at one point were up to almost 8 units...which is ABSURD for a cat to be given this much insulin. This went on for months with nothing being advised to put our cat on a diet. Which unknowing how to care for a diabetic cat we didn't think much of it. We then moved to California and had to see another Vet to get our insulin prescriptions. When we showed our new vet all the medical records and told her how much insulin we were giving our cat she was immediately horrified. She told us cats usually get 1-2 units. She also told us that where the vets here were having us inject the cat (scruff of the neck) wasn't effective. She had us lower the dose to 3 units and inject him in the "trunk" of his back. She also prescribed him to be on a strict wet food that was low carb diet. We told her he was picky and she said it was mostly liked by cats to give it a little time if not we would find something else, but he HAD to be on a diet or this wouldn't work. Within 6 weeks our cats blood glucose was back to normal and he was able to come off insulin. We wasted almost a FULL year doing what the vet told us here...wasting THOUSANDS of dollars and potential internal damage to our cat for not properly controlling the diabetes within the ideal 6 months. (we haven't taken the pancreas test to see what damage that has been done since it is expensive) I appreciate the care the vets tried to give but feel they were ill informed on how diabetes in cats needed to be cared for. I hope this helps them in future diabetes diagnoses, but feel very cheated out of money and probably years with our cat. Read Less
Theresa D.
11 Mar 2017
REPORT
Well, it started out good. We'd gotten good info over the phone and set up an appointment to see them on Friday, the 10th. Unfortunately, on Friday, we had a snow storm. My husband called in to make s... Read More
Well, it started out good. We'd gotten good info over the phone and set up an appointment to see them on Friday, the 10th. Unfortunately, on Friday, we had a snow storm. My husband called in to make sure the appointment was still on but the offices were closed. We were surprised that they didn't alert their appointments of their closing, but we left a message and went about our day. We never got a return call. When we called back, we were informed that they had reopened at noon (again, without alerting anyone.) My husband asked if we can reschedule. The woman on the phone put him on hold for 4 minutes. Husband hung up and called back and was put back on hold. Again for 5 minutes. So I called while he was on hold. I asked to make an appointment for my cat. The woman began to take my information. I made the mistake of telling her my husband was on hold. She instantly cut me off, coldly, and went from setting up an appointment to claiming there were a bunch of people ahead of me and the phone went silent. Seriously? If we can't even be treated like customers before we even walk in the door, we sure aren't interested in walking in the door. Absolutely poor treatment. Read Less
Donna R.
11 Jan 2017
REPORT
Very satisfied with New Rochelle Animal Hospital to care for and board my dog.
Lauren M.
16 Dec 2016
REPORT
Best animal hospital ever they actually care about your pet and try there best to do what ever is possible to save your beloved pet unfortunately my dog ended up  passing away but I will for sure brin... Read More
Best animal hospital ever they actually care about your pet and try there best to do what ever is possible to save your beloved pet unfortunately my dog ended up  passing away but I will for sure bring in my new pet just so she gets the best animal care in westchester! Read Less
Erica De la Cruz
11 Nov 2016
REPORT
I used another vet for close to 20 years...but New Rochelle Animal Hospital is by far the best. The staff is caring, the office is extremely clean, the wait time is minimal and the best part...my ca... Read More
I used another vet for close to 20 years...but New Rochelle Animal Hospital is by far the best. The staff is caring, the office is extremely clean, the wait time is minimal and the best part...my cats aren't as scared as they used to be. They are so gentle and loving with my babies! Read Less
Natalie Galasso
13 Oct 2016
REPORT
My husb and I have 2 dogs and have been going to New Rochelle Animal Hospital for the past 6 years, (about 1/2 of their lives) b/c we moved to the New Rochelle area.. Now, we live out of the area. St... Read More
My husb and I have 2 dogs and have been going to New Rochelle Animal Hospital for the past 6 years, (about 1/2 of their lives) b/c we moved to the New Rochelle area.. Now, we live out of the area. Still make the trip for our dogs to visit with Dr. Schwartzreich and sometimes Dr. Doherty for our cubs- Both docs are above average in my opinion. We originally switched to New Rochelle Animal Hospital because we moved a few blocks from their practice and our old Veterinarian had also moved further away into white plains- though it doesn't seem far, one of our dogs needs constant medical attention and we needed to find a closer Veterinary Practice. Someone in our building recommended us to try New Rochelle Animal Hospital, so we bit the bullet and made an appointment. We regularly saw Dr. Ueada, or Dr. "U," and at the time really liked her, but the business was sold and with that, switched to the new doctor/owner. To be honest I was skeptical about starting over with a new vet, but after the new Doc, Dr. schwartzreich, took over, we saw a difference in everything and everyone. The staff are all sweet & accommodating from the front end people to the vet techs assisting the doctors. They don't keep us waiting forever. They always remember my cubs and their names. They always do everything they can to make my dogs feels at ease. Everyone always remembers my one dog can't have treats because of his allergies (no one and no practice, including his old vet who diagnosed him, remembered that he is allergic to almost everything, but the docs and staff there seem to always just know and voice they wish they could give him a treat). The techs have brought water without me even asking after they noticed Winston had very labored breathing a few times. Dr.'s Schwartzreich & Doherty are both brilliant, seem very experienced, thorough and caring. Their facility itself isn't brand-new, but the equipment is modern and it's always very sterile inside. The implements are certainly new and/or sterilized. Depending what, certain items are disposed of immediately after use. The doctors know & use different and modern techniques, some that have been life saving and changing when one of my dogs had "a paw in the grave." I always tell people how Dr. Schwartzreich & staff saved Winston's life & came out healthier and a diff dog! For example, before changing ownership, I needed an emergency visit because one my one of my dogs was urinating blood, since Dr. "U" wasn't in that day, the old man vet, who used to own the practice prior to the Doctors currently there now, had to be the one to examine my dog. We had to hold him down for the exam and to get samples (he was 96lbs). My dog normally allowed any and all handling. Well, since it took three of us, including myself, to hold him down I could clearly see that the previous owner/veterinarian actually re-used an old, huge, stained catheter! He put it back inside the cabinet! I asked him about it and he spoke gibberish and left the room for a long time. Traumatized, my dog's never been the same since when going to the vet. Recently, he became calmer and doesn't shake like he used to since that experience. He is slowly coming around even though it's taken some time and cooperates with Dr. Schwartzreich & the all of employees there. When you have an "Old English Bulldog" breed, they can tend to have many allergies both environmental & internal, plus because of their face folds needing maintenance, tail & ears needing regular cleaning and because of their giant paws, they require constant special cleansers, rinses, drops, ointments, creams and I'm sure I am leaving something out. The prices for meds and visits are reasonably affordable. I recommend you go there. If my dogs, with all of their ailments can do well there, yours can too! Read Less
Escarleth Pellecer
4 Sep 2016
REPORT
The Dr and staff were so nice and sweet caring for my bit bull Hazel. They explained everything well. I'm happy to have a staff like those from New Rochelle Animal Hospital care for my big baby.
Dyanne S.
18 Aug 2016
REPORT
Well i have 3 furry kids and just like any moms with pets, im a very protective and concern pet parent. I have been to a few vets which are not as sensitive, as professional and as attentive as Dr.Sch... Read More
Well i have 3 furry kids and just like any moms with pets, im a very protective and concern pet parent. I have been to a few vets which are not as sensitive, as professional and as attentive as Dr.Schwartzreich. i been looking and reading alot of reviews all over westchester and decided to try him out for the first time. Bringing all 3 of them at the same time. I have a cat and 2 bunnies. I spare no costs or expenses when it comes to my fur babies. And after being to all the other vets, i think this vet is priced at a resonable rate but you cannot put a price on expertise and details to attention by this Dr. When i arrived, it was quiet, clean and no wait lines which was a relieve. The Dr was on point and explained everything clearly. Even after he brought my babies back from the back for their nail clippings and bloodwork, my babies was as calm as when they left which is a very good sign. I have had bad experiences elsewhere. My cat used to come back looking all scared and crying but not this time.His staff, the girl at the receptiom was also professional and detailed which i also appreciate.Thank you Dr.Schwartzreich. I would definitely be back and recommending you to my friends. Such a pleasant experience! Definitely worth 10 stars! I left a very happy lady! Read Less
Rachelle V.
23 Jun 2016
REPORT
I called the same day to make a last minute appointment to get my puppy his shots. They scheduled me immediately and invited me in. The lobby is open and welcoming, with doggie treats ready and a real... Read More
I called the same day to make a last minute appointment to get my puppy his shots. They scheduled me immediately and invited me in. The lobby is open and welcoming, with doggie treats ready and a really chill cat named Toby just lounging around  (he lives there). The receptionist Sam was helpful in getting our paperwork processed. We waited a bit, but there was an injured dog being treated so it was very understandable. Dr. Doherty came in and my puppy was smitten with her. She was very thorough and answered all of my neurotic new puppy questions patiently. She informed me about his necessary vaccinations, as well as some supplementary ones that may be helpful,  without seeming pushy or like she was trying to make a sale. She even brought the invoice in to review so I knew my costs up front, rather than after the fact. Pet ownership is expensive, so I really appreciated her consideration in reviewing costs. Overall, the place is welcoming, professional and definitely focused on the wellbeing of your petbaby. Oh, and they called two days later just to make sure my puppy was recovering well from his vaccinations. Excellent customer service, I would definitely recommend them! Read Less
Joshua Stern
24 May 2016
REPORT
I recently had to lay my Mastiff to rest and the staff made myself and my dog very comfortable and at ease. For such a tough task at hand for a dog owner to do they were very supportive and understand... Read More
I recently had to lay my Mastiff to rest and the staff made myself and my dog very comfortable and at ease. For such a tough task at hand for a dog owner to do they were very supportive and understanding and I will never forget that. Read Less
Meryl Gold
3 May 2016
REPORT
My 12 year old big boy/Cat became very ill....Dr. Paul did all he could with amazing sense of gentle care and a true understanding of my feelings....he kept me posted every step of the way and totally... Read More
My 12 year old big boy/Cat became very ill....Dr. Paul did all he could with amazing sense of gentle care and a true understanding of my feelings....he kept me posted every step of the way and totally understood my heartbreak....I would tell everyone I've never come across any Veterinarian who treated my cat as if he were his own......thanks Dr.Paul and Staff! Read Less
C B.
26 Apr 2016
REPORT
Best vet experience I've had so far, especially since change of ownership. Our cats, of which one has anxiety issues, seemed both pretty comfortable with dr. Doherty. She also followed up with us afte... Read More
Best vet experience I've had so far, especially since change of ownership. Our cats, of which one has anxiety issues, seemed both pretty comfortable with dr. Doherty. She also followed up with us after the visit to see how cats were doing! Great service!! Read Less
Venecia Woods
17 Apr 2016
REPORT
Tyga and I met Dr P. about 3 months ago when I noticed he was breathing funny. I didn't have a vet for Tyga so I went to Google and found the Animal Veterinary Associates of New Rochelle. After readin... Read More
Tyga and I met Dr P. about 3 months ago when I noticed he was breathing funny. I didn't have a vet for Tyga so I went to Google and found the Animal Veterinary Associates of New Rochelle. After reading the reviews I felt comfortable enough to call and they ask that I bring Tyga in the next day. When we arrived we didn't wait long before we saw the doctor. Dr. P became extremely concerned regarding his breathing and immediately gave him oxygen and took x-rays to find the problem. He told me that my cat required further care as he may have a heart condition. An Echocardiogram proved my cat had a severe case of Cardio Myopothy. After his diagnosis he lived for about 2 months on medication. Dr. P. followed us every step of the way and even called us to check in on Tyga. He became sicker and I had to let him go to Cat Heaven. We received a call from the doctor and a beautiful card expressing kind thoughts. I would return to the New Rochelle Animal Veterinarian Associates for my next pet. Dr. P, and his crew are the Best. Read Less
Nicole T.
18 Feb 2016
REPORT
New Rochelle Animal Hospital is great. Dr. Schwartzreich is amazing. He is so thorough, caring and understanding. We have been bringing our English bulldog there for a couple years now and Dr. Schwart... Read More
New Rochelle Animal Hospital is great. Dr. Schwartzreich is amazing. He is so thorough, caring and understanding. We have been bringing our English bulldog there for a couple years now and Dr. Schwartzreich has by far been the best doctor. Our dog has skin issues and ever since he's been seeing Dr. Schwartzreich his condition is under control. We recently had to bring our dog in because of a growth on his face and Dr. Schwartzreich squeezed him in for surgery. He explained the issue and also went over the homecare. He goes over any questions and/or concerns that we had. Dr. Schwartzreich always follows up after visits. He truly cares about animals. We are very grateful for him! Read Less
Jennifer Rose Hernandez-Gonzalez
13 Feb 2016
REPORT
They great with both my cats and my new puppy, even when it came to my oldest cat Wicked who definitely earned his name. Dr. Paul and his staff were not at all intimidated and they were able to provi... Read More
They great with both my cats and my new puppy, even when it came to my oldest cat Wicked who definitely earned his name. Dr. Paul and his staff were not at all intimidated and they were able to provide the care he needed making sure not to cause him any unnecessary stress. These guys are just awesome. Read Less
Harris M.
1 Feb 2016
REPORT
My dog has had an array of skin problems and allergies. Dr Schwarztreich helped clear up his skin and tackle the underlying problem. We had been to many vets and nothing seemed to work.FInally my boy ... Read More
My dog has had an array of skin problems and allergies. Dr Schwarztreich helped clear up his skin and tackle the underlying problem. We had been to many vets and nothing seemed to work.FInally my boy isn't scratching and uncomfortable all day long. My pup is ten years old and I wish I had found these guys years ago. I would highly recommend not only the caring compassion but competence at this vet.harris Mendelson Read Less
Kimberly Chin-Griffin
29 Dec 2015
REPORT
Dr. Schwartzreich and his staff are caring and empathetic. We have brought our two dogs and two cats to this practice. He successfully performed surgery on Honey, removing two tumors. The care and com... Read More
Dr. Schwartzreich and his staff are caring and empathetic. We have brought our two dogs and two cats to this practice. He successfully performed surgery on Honey, removing two tumors. The care and compassion from everyone as we dealt with the difficult decision to euthanize our Squeaker was greatly appreciated by us. We've seen pets brought in without appointments because of emergencies. Read Less
Elizabeth Cook
30 Nov 2015
REPORT
I loved dr.leed. he retired. The new doctors aren't bad they took care of my nikki when she had to be put down. Dissapointed with the clay paw print it was barely viable. I thought they would bake th... Read More
I loved dr.leed. he retired. The new doctors aren't bad they took care of my nikki when she had to be put down. Dissapointed with the clay paw print it was barely viable. I thought they would bake the print for us. I almost got scared the paw print would've gotten squished by the time we got it home.Read Less
Immaculey N.
20 Oct 2015
REPORT
I absolutely love this vet office. The doctors and staff are wonderful. I live in NYC and travel here to take my dog Phoenix in for her annual exams and vaccinations. Phoenix was spayed here in 2014 b... Read More
I absolutely love this vet office. The doctors and staff are wonderful. I live in NYC and travel here to take my dog Phoenix in for her annual exams and vaccinations. Phoenix was spayed here in 2014 by Doctor Myles Leeds (who has retired), I left her overnight and knew she was in good hands. At my recent visit, I met Doctor Katie Doherty. She has a very warm and caring attitude. She answered all of my questions and concerns without making me feel rushed. I would recommend this vet to any of my family or friends with pets. Read Less
Joyce Schroeder
19 Oct 2015
REPORT
If you have been searching for a good vet in the New Rochelle area, you need look so further than Dr. Paul Schwartzreich at the New Rochelle Animal Hospital. In addition to being extremely informativ... Read More
If you have been searching for a good vet in the New Rochelle area, you need look so further than Dr. Paul Schwartzreich at the New Rochelle Animal Hospital. In addition to being extremely informative, he was also gentle and caring with my dog. I strongly recommend him and his practice. Read Less
Ginny S.
15 Oct 2015
REPORT
Lucky New Rochelle.  Dr. Schwartzreich is a wonderful and caring Doctor. He also has been able to put together a wonderful staff from the efficient front desk to the caregivers - all professional, pol... Read More
Lucky New Rochelle.  Dr. Schwartzreich is a wonderful and caring Doctor. He also has been able to put together a wonderful staff from the efficient front desk to the caregivers - all professional, polite and obvious animal lovers.   After seeing numerous vets, we found Dr. Schwartzreich.  He greatly improved the quality of life for our dog.  I would not hesitate to recommend this animal hospital  - I wish I could rate with 10 stars!!! Read Less
D Dee Charan
27 Sep 2015
REPORT
It's bad to say but until I moved to new Rochelle I never felt I had to take my little lion cub to see a vet. He got the best care here, they cleaned him up and took care of my baby. The staff was ver... Read More
It's bad to say but until I moved to new Rochelle I never felt I had to take my little lion cub to see a vet. He got the best care here, they cleaned him up and took care of my baby. The staff was very nice and made me feel comfortable enough to bring my big guy back. I know my Elmo is in great hands now!!! Thank you so much!!!! Read Less
Jessica J.
25 Sep 2015
REPORT
This is a horrible place i brought my dog here in April and all they did was rip me off because i was on vacation and payed the bill over the phone . never treated her for what she needed to be treate... Read More
This is a horrible place i brought my dog here in April and all they did was rip me off because i was on vacation and payed the bill over the phone . never treated her for what she needed to be treated for or did blood work .now my dog is extremely sick and needing surgery because of an undetected  illness. That if would of been treated back in April could of been solved with simple antibiotics . so if you  love your animals do your self a favor and bring them some place else Read Less
Judy G.
9 Sep 2015
REPORT
My pup and I saw Dr. Schwartzreich when he was with another practice.  Not only did he address the emergency that brought us in for a visit, but had suggestions about my pup's overall condition (that ... Read More
My pup and I saw Dr. Schwartzreich when he was with another practice.  Not only did he address the emergency that brought us in for a visit, but had suggestions about my pup's overall condition (that had never been mentioned by the vet I usually saw).  I was disappointed when he left that practice, but have no doubt his new practice will be a success.  I'll be referring anyone I know who is looking for a vet in the area. Read Less
Elizabeth S.
3 Sep 2015
REPORT
My pup has been seen by Dr. Dougherty and she has proven herself to be caring and knowledgeable. She even follows up with phone calls to check up on my dog after appointments. Initially when I first b... Read More
My pup has been seen by Dr. Dougherty and she has proven herself to be caring and knowledgeable. She even follows up with phone calls to check up on my dog after appointments. Initially when I first brought my dog to NRAH, he was sick with kennel cough from the shelter and she has been amazing to him from the first appointment. The pricing is fair and they don't push products or services. Prior to each service there is clear communication about the pricing and what the outcome should/will be. I definitely recommend! Read Less
Deborah Velez
26 May 2015
REPORT
New Rochelle animal hospital is great. Dr Paul Schwartzreich is a great Dr. I have to say I am very happy I brought my dog (Izzy) there. He is very caring, understanding and compassionate. You can te... Read More
New Rochelle animal hospital is great. Dr Paul Schwartzreich is a great Dr. I have to say I am very happy I brought my dog (Izzy) there. He is very caring, understanding and compassionate. You can tell he loves animals. I feel very confident recommending him to my family and friends. The staff there is also great. Everyone there is happy to help felt like family. If your looking for a vet this is the best choice you can make if you love animals like I do. Thank you so much Dr PaulRead Less
Mark H.
13 Apr 2015
REPORT
Very impressed with Dr. Schwartzreich- He is a good  and decent man. Have always had dogs, and like the consistency of of a vet who knows his business, treats you fairly and is patient  and compassion... Read More
Very impressed with Dr. Schwartzreich- He is a good  and decent man. Have always had dogs, and like the consistency of of a vet who knows his business, treats you fairly and is patient  and compassionate with my animal, (who is my best friend). Dr.Schwartzreich fills a big void in New Rochelle for a competent Vet. Highly recommend! Read Less
Vivien Levy
21 Feb 2015
REPORT
Excellent experience at the hospital and kennel. Dr. Schwartzreich is the new veterinarian and he is absolutely wonderful. Was in this week for our dogs annual exam and our 2-year-old dog who is ver... Read More
Excellent experience at the hospital and kennel. Dr. Schwartzreich is the new veterinarian and he is absolutely wonderful. Was in this week for our dogs annual exam and our 2-year-old dog who is very hyper and nervous did really well. Dr. Schwartzreich and staff took turns comforting him throughout the exam and really explained the shots and new tick prevention options. All the staff was so friendly and accommodating. And the prices were super fair! Read Less
Chris H.
10 Feb 2015
REPORT
I knew Dr Schwartzreich in grade school.  He had a royal standard poodle named Shana, that was without doubt one of the best dogs ever.  She went everywhere with him, always going out on walks.  This ... Read More
I knew Dr Schwartzreich in grade school.  He had a royal standard poodle named Shana, that was without doubt one of the best dogs ever.  She went everywhere with him, always going out on walks.  This dog was one of the "crew".  My point is that I know this vet is an animal lover, who is in the business of medical practice for animals only because he loves animals.  That's the kind of vet you should support, because he will use your support to save and heal as many animals as he can. Read Less
Johnny McAuliffe
18 Jan 2015
REPORT
My wife, Nancy, and I could not recommend a better veterinary clinic. Dr. Paul Schwartzreich and the staff at New Rochelle Animal Hospital provided the care, understanding, and compassion that our cat... Read More
My wife, Nancy, and I could not recommend a better veterinary clinic. Dr. Paul Schwartzreich and the staff at New Rochelle Animal Hospital provided the care, understanding, and compassion that our cat, Sam, required. I'm so happy to have such a dedicated group in my area. Nancy and I thank each and every one of the Doctors and Staff for their commitment to our furry friends. Thanks so much guys....I can't express how much we appreciate you all being there for Sam. Read Less
Sandi Gangemi
6 Aug 2014
REPORT
The New Rochelle Animal Hospital is truly the best. Dr. Myles Leeds and Dr. Ueda are wonderful, caring doctors and treat your pets with the utmost care and concern for them. And the staff at New Roche... Read More
The New Rochelle Animal Hospital is truly the best. Dr. Myles Leeds and Dr. Ueda are wonderful, caring doctors and treat your pets with the utmost care and concern for them. And the staff at New Rochelle Animal Hospital is tops by far. Thank you all for everything. I always recommend this place to anyone with a pet. Read Less
Danielle S.
21 Jul 2014
REPORT
I had I very good experience my first time here when I saw Dr. Leeds. He was very kind and answered all my questions. So I was pleased and confident to bring my second dog here. Well...let me tell you... Read More
I had I very good experience my first time here when I saw Dr. Leeds. He was very kind and answered all my questions. So I was pleased and confident to bring my second dog here. Well...let me tell you. I will never return again! The receptionist or vet technician, is so rude and rotten. I called to inquire about an appointment and asked some clarifying questions regarding my puppy. I was met with a nasty condescending tone insisting that my puppy who already was seen the week before needed to come back a week later. My puppy already received his first shots and dewormed again and was given a clean bill of health. His fecal results also came back negative (meaning healthy as well). So why was I being treated so negatively? Also, insisting my healthy puppy come back one week later after already seeing the vet; I don't know. Sounds like they want more money to me. But I will never go back there again and I suggest the same for others. When you pay for services that are quite costly you would hope to be treated with a little respect. I've already found another establishment and they too informed me of how many customers switch to them, because of their poor experiences. Again, Dr. Leeds is wonderful but the rest run away! Read Less
Rebecca D.
11 Jan 2012
REPORT
An excellent place to take your pet. We took our newly adopted dog for a basic check up. The vet was very helpful and was very good at addressing our concerns and helping us know what we should look f... Read More
An excellent place to take your pet. We took our newly adopted dog for a basic check up. The vet was very helpful and was very good at addressing our concerns and helping us know what we should look for (as far as how to check if he is the proper weight, etc). They also recommended the heart worm/flea tick medicine with no pressure. The prices for the medicines from them were not too ridiculous, maybe what you would pay online with priority or 2-day shipping. So the fact you get it that day at the vet, and you don't have to wait, it's probably worth it. Also their paperwork states they will be happy to mail meds to you if you need it. More about how you know they care: We went on a Saturday, and paid to have his stool sample analyzed, to make sure he was healthy. On Monday they called back and said he tested positive for some worms, and that he needed some medicines. They said we could come in and get them. We took our dog with us, and rather than just give us the medicines and send us on our way, they actually took us back and the vet came and explained what medicines he was getting and why. Also, she explained how we should administer them. She then also recommend a better heartworm medicine that helped control the worms. They really want the best for your pet.Then this blew me away. They actually called me the next day to ask how our dog was, and to find out if we had any questions. Even though I didn't, it was still nice to know that they would take the time to do such a thing.Also, after walking my dog and hearing from another owner what they charged him at a vet in the Bronx, I would not hesitate to recommend them. You shouldn't be afraid to take your animal here. I think you will love your experience. Read Less
thykannlushass
28 Sep 2011
REPORT
I have four kittens, two males and two females, almost seven months old and they need to be spade/neutered. I usually go to the Humane Society of NY; they give great, professional medical attention an... Read More
I have four kittens, two males and two females, almost seven months old and they need to be spade/neutered. I usually go to the Humane Society of NY; they give great, professional medical attention and they are REALLY affordable. For this reason, they fill up really quick and it's often hard to get an appointment, which is why I was looking around for another Veterinary Hospital. The New Rochelle Humane Society has a voucher program for low cost Spaying/Neutering through participating Veterinarians but that only covers the cost of surgery; it does not cover the cost of exam, anesthesia, antibiotics(if needed), pain medication, blood work, additional cost for females in heat, overnight stays for females, catheters for females staying overnight, etc. I currently have 10 cats and most of these extras I have never encountered, I never even heard of such nonsense which at least two of the Clinics/Hospitals tried to pull on me. I was actually able to finagle appointments for my four Kittens at the Humane Society of NY but Stamen Animal Hospital and Pelham Animal Hospital, both of which have websites with their hours listed (which is more than I can say for New Rochelle Animal Hospital), are charging excessive fees that may be unnecessary. And New Rochelle has a website, but don't list their hours. Is it a secret? and when I spoke to the secretary who answered the phone about it she told me the website is 10yrs old, which I told her is not an acceptable excuse and then she hung up on me! That's rude and unprofessional. The Humane Society is open 7days a week and they do surgery every day which is the major flaw I have with all the Clinics/Hospitals participating with New Rochelle's low cost spay/neuter program; some of them only do surgery certain days and a lot of them only do surgery during the week, not on the weekend. I work during the week which is how I am able to afford spaying and neutering my animals. That should be taken into consideration, I mean come on. In any case with their apparent lack of professionalism, I wouldn't recommend New Rochelle Animal Hospital AT ALL!!! they don't even deserve the one star! Read Less
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(914) 636-8106
98 North Avenue
New Rochelle New York 10805
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

New Rochelle Animal Hospital

New Rochelle, New York
(61)
98 North Avenue
New Rochelle New York 10805
Dr. Paul Schwartzreich and his team practice compassionate veterinary medicine, dentistry and surgery. We love your pets as much as you do! We offer cold laser therapy, boarding and grooming too.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Anaesthesiology
Boarding
Dental
24 Hour Emergency
Endoscopy
Grooming
Euthanasia
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
FRANCINE PLATT
13 May 2023
REPORT
I took my toy poodle Luke there on 5/12/2023 for his annual wellness exam, annual blood testing and whatever vaccines he was due to get. I love Dr. Schwartzreich. He is very thorough, caring, passiona... Read More
I took my toy poodle Luke there on 5/12/2023 for his annual wellness exam, annual blood testing and whatever vaccines he was due to get. I love Dr. Schwartzreich. He is very thorough, caring, passionate and friendly and he always makes you feel at home. The staff is always pleasant. Happy that I found a vet that I trust and my dog is comfortable with. Read Less
Brian Heller
29 Sep 2022
REPORT
We took our dog Chloe in for knee repair surgery and New Rochelle Animal Hospital has been amazing. Dr. Schwartzreich and the staff have been caring, responsive and great. We highly recommend this off... Read More
We took our dog Chloe in for knee repair surgery and New Rochelle Animal Hospital has been amazing. Dr. Schwartzreich and the staff have been caring, responsive and great. We highly recommend this office for a pet you truly care about. Read Less
Ashley F.
7 Jun 2019
REPORT
Absolutely the most terrible front desk customer service I have ever experienced. It took me two days and 5 calls with each call separated by hours to get the lady at the front desk to fax my dog's me... Read More
Absolutely the most terrible front desk customer service I have ever experienced. It took me two days and 5 calls with each call separated by hours to get the lady at the front desk to fax my dog's medical files to the groomer. I even had the groomer call her to ask for the medical files and it didn't work out. I was very nice on the phone but on my last phone call I told her that she needs to get it done because I'm bringing my dog in within the hour and they require these files in paper form! I really didn't want to lose this appointment. I could tell she really didn't want to be on the phone with me and she kept trying to rush me off. She even put me on hold a few times mid-conversation. It was obvious that this was urgent for me, and I had given her two days to do something that only takes less than a minute to complete. She kept saying the same sentences over and over again about how "today has been crazy" or how "today is so hectic" and she is "unable to leave her desk right now." What am I supposed to say to that?I have worked in customer service myself and I understand how days get busy and sometimes you can't do things at the very second a customer asks you for over the phone, but it shouldn't have taken two whole days for her to fax something. I had a similar problem with this woman a few months ago as well, so this isn't new. She obviously is having a tough time dealing with the front desk all by herself and whoever runs this establishment should really hire some more help. It's very frustrating when I have to keep checking up on an establishment that I've paid a lot of money towards in the past. It's unprofessional, and for that, I'll find another vet. Read Less
Anonymous D.
10 May 2019
REPORT
I respectfully disagree with ANYONE who says Dr. Paul Schwartzreich is anything but a caring, AMAZING vet! I started bringing my beautiful long haired chihuahua, Ginger, to New Rochelle Animal about 2... Read More
I respectfully disagree with ANYONE who says Dr. Paul Schwartzreich is anything but a caring, AMAZING vet! I started bringing my beautiful long haired chihuahua, Ginger, to New Rochelle Animal about 2 years ago. From day one, Dr. Schwartzreich has always been transparent pertaining to the health of my beloved fur baby. Dr. Schwartzreich does use medical terminology when discussing your pets' health; since he presents the information in such a factual manner, for some folks it may come across differently than intended. He presents pet owners with all of the information needed, as well as his thoughts as what he believes the best course of action may be. My beloved Ginger became ill quite suddenly, and when she required emergency surgery, Dr. Schwartzreich immediately squeezed Ginger in for the surgery during his lunch hour (he was booked the entire day). Another vet whom I had never met, but whose office opened at 7am, was not only unable to squeeze Ginger in that day (Saturday, May 4th), he didn't have a slot available until Tuesday, May 7th! Not only did Dr. Schwartzreich squeeze her in, but he charged $5,000 LESS than what the bill would have been at the Emergency Vet Group, where I initially brought Ginger to the night before! Unfortunately, while my fur baby's surgery was successful, she succumbed that evening to congestive heart failure (due in part to a heart murmur that was discovered by Dr. Schwartzreich during Ginger's first visit at New Rochelle Animal Hospital). Upon receiving the news from the Emergency Vet Group of Ginger's passing, Dr. Schwartzreich personally reached out to me to offer his deepest condolences. Ginger was my precious fur baby; Dr. Schwartzreich understood the pain and devastation that my family and I felt. Imagine my surprise when we received a BEAUTIFUL sympathy card offering condolences from Dr. Schwartzreich and the entire staff at New Rochelle Animal Hospital just a few days later!Due to the care, abundance of information, and compassion displayed to me by, not only Dr. Schwartzreich, but also his staff (thank you to front desk receptionist Maria!), I'll be sure to return to New Rochelle Animal hospital should I decide to, perhaps one day, find another fur baby to love and care for! Read Less
Robert R.
23 Mar 2019
REPORT
Dr. Schwartzreich has been a blessing to our two cats:  Abbie (who is totally cured of diabetes and experiencing spectacular health) and Puddy (still thriving as she approaches her 18th birthday).  Th... Read More
Dr. Schwartzreich has been a blessing to our two cats:  Abbie (who is totally cured of diabetes and experiencing spectacular health) and Puddy (still thriving as she approaches her 18th birthday).  The staff at New Rochelle Animal Hospital are caring, compassionate and always accommodating.  We are truly fortunate to have this veterinary practice so close to home, and will always be grateful and loyal to Dr. S. Read Less
Try O.
6 Mar 2019
REPORT
Moved to New Rochelle 3 months ago. Needed to find a vet for our 2 dogs and 2 cats. One of my cats was having an immediate problem so called first thing in the morning to see if they had any availabil... Read More
Moved to New Rochelle 3 months ago. Needed to find a vet for our 2 dogs and 2 cats. One of my cats was having an immediate problem so called first thing in the morning to see if they had any availability for later in the day. The person answering the phone was abrupt and had me on hold for awhile, so I hung up. I tried back a few hours later, got the same person and the same rude, curt behavior. No thank you for calling, hi- how are you, nothing. If you don't enjoy your job- stay home! We found another vet. Read Less
Toya E.
4 Dec 2018
REPORT
DONT‼ BRING‼ YOUR‼ PET‼ HERE‼Okay so I brought my tea-cup yorkie here cause he was having consistent diarrhea, Brought in a piece of his poop as well so they can run some test on it, it was really no ... Read More
DONT‼ BRING‼ YOUR‼ PET‼ HERE‼Okay so I brought my tea-cup yorkie here cause he was having consistent diarrhea, Brought in a piece of his poop as well so they can run some test on it, it was really no wait dr. Schwartzreich came into the room in less then 30 mins I explained to him why I was there he kept talking non stop no stop couldn't get a word in he then proceed to examine my dog took 2 seconds or even less told me he would give him a shot cause he was dehydrated and send him home with some antibiotics and pill to keep down the vomiting I said okay he took my dog to the back which I find very weird, cause let's be serious how do I know he gave my dog a shot at all or even the right shot I asked him why he did that he said cause some people can't bare the sight of seeing there pets get a shot I told him he should of asked me that before hauling my dog away, he gave 3 cans of wet food to give my dog while he's on the anti and then I paid the bill of 350$ for what I don't even know, only to bring my dog home and still have diarrhea for weeks after that the dr favorite line was "I don't wanna over charge you or recommend something thats more pricy" I ended up bringing my dog to another vet they told me don't give my dog wet food cause that's what's upsetting his stomach and they gave me another brand of antibiotics which after 2 days my dog was well and back to his self, even to call this  vet and ask a question they reply "we wouldn't know bring your dog in so the dr can look at him" this vet is ALL ABOUT MONEY MONEY MONEY! Never going back Read Less
Ree Ree H.
30 Oct 2018
REPORT
I have been bringing my pet to New Rochelle Animal Hospital for almost 7 years.  My dog has allergies, and Dr. Schwartzreich has been extremely helpful and he is super intelligent regarding animal all... Read More
I have been bringing my pet to New Rochelle Animal Hospital for almost 7 years.  My dog has allergies, and Dr. Schwartzreich has been extremely helpful and he is super intelligent regarding animal allergies.  My pet is a rather frightened, nervous, as well as a very strong animal and is difficult for strangers to deal with. Dr. Schwartzreich is kind and understanding, even when my dog urinated on the floor, Dr. Schwartzreich laughed and told me not to worry about it, relieving me of my embarrassment. The staff here is exceptional also, from the front desk, the lovely Sam, and Maria who also works out front sometimes who is friendly and welcoming, and the extraordinarily helpful man with the tattoos who has been super kind and understanding, even when my dog was less than friendly to him.I have in the past, with other pets, dealt with other vets, and not had the special care and obvious devotion to helping and to the love of animals as I have experienced here.  I travel to New Rochelle from the Bronx to receive the best of care for my pitbull.  These people are tops in veterinary care.  I love my animal like people love their children, and I want her to have the best care, that is why I go to New Rochelle Animal Hospital. Read Less
Griffin B.
24 Oct 2018
REPORT
DO NOT BRING YOUR ANIMAL HERE!!!The level of communication is awful, the bedside manor is terrible, Dr. Paul Schwartzreich is rude and unprofessional and they charge an arm and a leg!I took my puppy i... Read More
DO NOT BRING YOUR ANIMAL HERE!!!The level of communication is awful, the bedside manor is terrible, Dr. Paul Schwartzreich is rude and unprofessional and they charge an arm and a leg!I took my puppy in for a minor case of diarrhea. "Dr." Schwartzreich came in, touched my dog's abdomen and said ok let me check him out and took the dog into the back. When he came back he said "I want to prescribe him antibiotics for parasites ($250). We will have the results of the stool sample tomorrow." I decide to hold off on the prescription until we get the results He says "fine it's your dog do whatever you want." Guess what... no parasites.P.S. the dismissive, interrupting attitude persists through his entire visit.We go to leave only to find out that he has administered $250 worth of things that he never consulted us on or even discussed!!When I call to discuss my experience and change doctors the receptionist told me that all the other doctors left the practice. She then said that they have a long day and to not take the short attitude, rudeness and unprofessionalism personally.Oh don't worry I won't take it personally, I will just take my business elsewhere!P.P.S. My dog still has diarrhea a week later... thanks for the help. Read Less
Cletus RayRay
8 Jul 2018
REPORT
Dr. Schwartzreich is a caring and patient individual who loves animals. The staff here are wonderful. Highly recommend.
Carol D.
21 Jun 2018
REPORT
I hate to post bad reviews, but I've thought about this a long time.  I brought my 6 mo. old dog there for routine spaying.  After I brought my dog in I received a call saying my dog's blood tests wer... Read More
I hate to post bad reviews, but I've thought about this a long time.  I brought my 6 mo. old dog there for routine spaying.  After I brought my dog in I received a call saying my dog's blood tests were abnormal and Dr. Schwartzreich couldn't spay my dog.  I went to pick up the dog and I was told my dog was terribly ill, possibly with Addison's disease.  I had hundreds of dollars worth of tests done because I of course love my dog and my emotions were in turmoil because I thought I had a sick dog.  The office swore that my dog hadn't been under anesthesia, the day I brought her in for spaying, but once I got her home she acted like she had undergone the surgery (which she hadn't).  They even charged me for the IV for anesthesia which they claimed they hadn't given.   When I called Dr. S. about how my dog was affected, he said "I told you, "you had a very sick dog".  I asked for my dog's record and brought her to my neighborhood vet who said "These blood tests are totally normal for a puppy"!   She was successfully spayed, no problem.  So $600 to Dr. Schwartzreich for NOTHING.   I'm still stunned at all the above and my dog is the healthiest dog I know.  I still don't know what happened to me with this vet, but I must warn everyone out there to please be careful!!!  Did he mix up results?  Or did he just fabricate abnormal blood work?  Just stay away if you love your dog. Read Less
marilyn D
22 May 2018
REPORT
Walked in due to a possible infection with my dog. I can not review the vets as the reception claimed they were both in back with emergencies. But all I can say is the receptionist needs training or n... Read More
Walked in due to a possible infection with my dog. I can not review the vets as the reception claimed they were both in back with emergencies. But all I can say is the receptionist needs training or needs a new job. She is straight faced, no smile, and very rude. Receptionist are the face of the business. I will not be back as I do not trust a place with such a foul demeanored staff. I do not and will not trust someone like that anywhere near my dog. She is not any nicer over the phone. Was very rude and fast and not polite at all. Sorry but all true Read Less
Alexander Rossler
11 May 2018
REPORT
Nice staff, lovely doctors, love them all!
Gina D.
11 May 2018
REPORT
Dr. Ali and the staff here are really wonderful and genuine in their approach. The care provided was very thorough and they didn't push me to do anything beyond what my dogs needed that day. They also... Read More
Dr. Ali and the staff here are really wonderful and genuine in their approach. The care provided was very thorough and they didn't push me to do anything beyond what my dogs needed that day. They also gave me an appointment on short notice despite never having been there before. I love having them in the neighborhood I just wished they accepted my discount plan (Pet Assure)! Read Less
Edward Horn
10 May 2018
REPORT
They keep my cat happy and healthy
Arlene Bennett
22 Feb 2018
REPORT
Great service friendly staff minimal to no wait time
Eric S.
18 Feb 2018
REPORT
Such a great vetTruly cares about all of the animals. Professional and reliable. One of the best in the biz!!
Alexa H.
19 Jan 2018
REPORT
I found NRAH on Yelp about a year and a half ago. Thank goodness I did! I just got my dog Rosie last summer, she's been a great addition to my family. For any and everything I need for here, Dr. Schwa... Read More
I found NRAH on Yelp about a year and a half ago. Thank goodness I did! I just got my dog Rosie last summer, she's been a great addition to my family. For any and everything I need for here, Dr. Schwartzreich and his team have been amazing.This season is the first time she's every been sick, and Rosie had a terrible sounding cough. Her cough started right after bringing her home from a quick tech visit that same morning. I gave NRAH a call, and they asked "How fast can you get here?" No hesitation whatsoever! My pup is fine, always anxious when she's at the vet haha but that's how I feel when I have to go to the doctor so that's normal. Hopefully I won't have to come back until her next check up. Thanks as always :) Read Less
Christina P.
17 Jan 2018
REPORT
I brought my bulldog here as an emergency visit after he swallowed a very sharp object. The receptionist, Samantha, was so calm and supportive of me as I was so nervous in the waiting area. The vet ha... Read More
I brought my bulldog here as an emergency visit after he swallowed a very sharp object. The receptionist, Samantha, was so calm and supportive of me as I was so nervous in the waiting area. The vet handled everything professionally, and truly cared about my dogs well being.  He even called the next day to ensure that my dog was doing better - I loved that. I will be using this facility from now on! Read Less
Jerrod B.
30 Dec 2017
REPORT
We feel lucky to have found the NRAH after moving from Stamford, CT to the Bronx.  We had a lovely vet in Stamford and were nervous to take the babies to somebody new. If you're in the same situation ... Read More
We feel lucky to have found the NRAH after moving from Stamford, CT to the Bronx.  We had a lovely vet in Stamford and were nervous to take the babies to somebody new. If you're in the same situation or a new pet owner please consider coming here. Dr. S has put so much into improving the business including some nice exterior renovations, fabulous staff, and a great website. We had an emergency once and this staff couldn't have been more supportive, caring, or accommodating.  Safe to say because of their quick action and care we have two healthy dogs. They also have a fabulous groomer, Maria, who is just the kindest person you could ask for at a Vet's office.Without a doubt consider bringing your lovelies to this wonderful establishment. You won't be disappointed. Read Less
Sara M
26 Dec 2017
REPORT
I have seen all three vets in the practice and they are all very good. I would see them all to see which one best fits your personality. The office staff and techs are friendly and caring as well. Li... Read More
I have seen all three vets in the practice and they are all very good. I would see them all to see which one best fits your personality. The office staff and techs are friendly and caring as well. Like all vet care, it is pricey, but not as outrageous as some other local vets. Read Less
Katherine Palomba
21 Oct 2017
REPORT
Only giving two stars because she said good morning. Call to see if I could come in last minute for emergency situation. As soon as I said ... come in today the woman on the other end said "hang on". ... Read More
Only giving two stars because she said good morning. Call to see if I could come in last minute for emergency situation. As soon as I said ... come in today the woman on the other end said "hang on". Comes back 3 mins later laughing "yeah, can I help you"? I asked if they had availability for today because I'm worried about... (cuts me off ) woman:"have you been here before?" Me: no but... Woman: "Monday is my next open spot". Hopefuly the veterinarians are better than the receptionist. I get it, if you're busy and you can't then fine, but I called 2 other places that he heard me out and didn't make me feel it's an inconvenience for them to take my call. I'm calling worrying about my dog and it's unnecessary to treat people that way. Either train your front desk or hire people who care! Read Less
Amber Thorne
9 Oct 2017
REPORT
The staff is wonderful, knowledgeable and kind. They were very clear about every step of the care they gave my cat as well as very open and honest about every aspect of the billing. I recommend New R... Read More
The staff is wonderful, knowledgeable and kind. They were very clear about every step of the care they gave my cat as well as very open and honest about every aspect of the billing. I recommend New Rochelle Animal Hospital to anyone that wants genuine, thorough care of their pets. Read Less
Jennifer S.
29 Aug 2017
REPORT
Love this vet.  When I first moved here i called around and they were easily the most affordable.  But more importantly they're taking good care of my animals who are ageing and needing extra care. Bo... Read More
Love this vet.  When I first moved here i called around and they were easily the most affordable.  But more importantly they're taking good care of my animals who are ageing and needing extra care. Both vets are clearly animal lovers and compassionate about making sure my vets are as comfortable as possible. Read Less
marquis jones
15 Aug 2017
REPORT
yo dey help mayntain my old ass dog in gud shap. hes be lik 16 yer old n still in gud shap thanks to des dudes.
Johnica M.
7 Aug 2017
REPORT
Wonderful doctor and staff!  I highly recommend them.  Although I live in the Bronx I will travel to their office (not really that far) because the vets in my area are money hungry butchers!
Camille F.
18 Jul 2017
REPORT
I just moved here, needed a new vet, and wanted a female veterinarian. New Roc fit the bill. I really only wanted a rabies shot, but somehow ended up paying for an annual checkup. Doesn't really matte... Read More
I just moved here, needed a new vet, and wanted a female veterinarian. New Roc fit the bill. I really only wanted a rabies shot, but somehow ended up paying for an annual checkup. Doesn't really matter in the long run because ultimately it's needed; however... Read Less
Stacy F.
16 Jul 2017
REPORT
I found out my cat had diabetes when my cat was acting very strange. He stayed at the vet for 2 days while they took care of him. We took him home knowing we had to give him insulin 2 times a day. We ... Read More
I found out my cat had diabetes when my cat was acting very strange. He stayed at the vet for 2 days while they took care of him. We took him home knowing we had to give him insulin 2 times a day. We slowly kept having to increase his dosage and at one point were up to almost 8 units...which is ABSURD for a cat to be given this much insulin. This went on for months with nothing being advised to put our cat on a diet. Which unknowing how to care for a diabetic cat we didn't think much of it. We then moved to California and had to see another Vet to get our insulin prescriptions. When we showed our new vet all the medical records and told her how much insulin we were giving our cat she was immediately horrified. She told us cats usually get 1-2 units. She also told us that where the vets here were having us inject the cat (scruff of the neck) wasn't effective. She had us lower the dose to 3 units and inject him in the "trunk" of his back. She also prescribed him to be on a strict wet food that was low carb diet. We told her he was picky and she said it was mostly liked by cats to give it a little time if not we would find something else, but he HAD to be on a diet or this wouldn't work. Within 6 weeks our cats blood glucose was back to normal and he was able to come off insulin. We wasted almost a FULL year doing what the vet told us here...wasting THOUSANDS of dollars and potential internal damage to our cat for not properly controlling the diabetes within the ideal 6 months. (we haven't taken the pancreas test to see what damage that has been done since it is expensive) I appreciate the care the vets tried to give but feel they were ill informed on how diabetes in cats needed to be cared for. I hope this helps them in future diabetes diagnoses, but feel very cheated out of money and probably years with our cat. Read Less
Theresa D.
11 Mar 2017
REPORT
Well, it started out good. We'd gotten good info over the phone and set up an appointment to see them on Friday, the 10th. Unfortunately, on Friday, we had a snow storm. My husband called in to make s... Read More
Well, it started out good. We'd gotten good info over the phone and set up an appointment to see them on Friday, the 10th. Unfortunately, on Friday, we had a snow storm. My husband called in to make sure the appointment was still on but the offices were closed. We were surprised that they didn't alert their appointments of their closing, but we left a message and went about our day. We never got a return call. When we called back, we were informed that they had reopened at noon (again, without alerting anyone.) My husband asked if we can reschedule. The woman on the phone put him on hold for 4 minutes. Husband hung up and called back and was put back on hold. Again for 5 minutes. So I called while he was on hold. I asked to make an appointment for my cat. The woman began to take my information. I made the mistake of telling her my husband was on hold. She instantly cut me off, coldly, and went from setting up an appointment to claiming there were a bunch of people ahead of me and the phone went silent. Seriously? If we can't even be treated like customers before we even walk in the door, we sure aren't interested in walking in the door. Absolutely poor treatment. Read Less
Donna R.
11 Jan 2017
REPORT
Very satisfied with New Rochelle Animal Hospital to care for and board my dog.
Lauren M.
16 Dec 2016
REPORT
Best animal hospital ever they actually care about your pet and try there best to do what ever is possible to save your beloved pet unfortunately my dog ended up  passing away but I will for sure brin... Read More
Best animal hospital ever they actually care about your pet and try there best to do what ever is possible to save your beloved pet unfortunately my dog ended up  passing away but I will for sure bring in my new pet just so she gets the best animal care in westchester! Read Less
Erica De la Cruz
11 Nov 2016
REPORT
I used another vet for close to 20 years...but New Rochelle Animal Hospital is by far the best. The staff is caring, the office is extremely clean, the wait time is minimal and the best part...my ca... Read More
I used another vet for close to 20 years...but New Rochelle Animal Hospital is by far the best. The staff is caring, the office is extremely clean, the wait time is minimal and the best part...my cats aren't as scared as they used to be. They are so gentle and loving with my babies! Read Less
Natalie Galasso
13 Oct 2016
REPORT
My husb and I have 2 dogs and have been going to New Rochelle Animal Hospital for the past 6 years, (about 1/2 of their lives) b/c we moved to the New Rochelle area.. Now, we live out of the area. St... Read More
My husb and I have 2 dogs and have been going to New Rochelle Animal Hospital for the past 6 years, (about 1/2 of their lives) b/c we moved to the New Rochelle area.. Now, we live out of the area. Still make the trip for our dogs to visit with Dr. Schwartzreich and sometimes Dr. Doherty for our cubs- Both docs are above average in my opinion. We originally switched to New Rochelle Animal Hospital because we moved a few blocks from their practice and our old Veterinarian had also moved further away into white plains- though it doesn't seem far, one of our dogs needs constant medical attention and we needed to find a closer Veterinary Practice. Someone in our building recommended us to try New Rochelle Animal Hospital, so we bit the bullet and made an appointment. We regularly saw Dr. Ueada, or Dr. "U," and at the time really liked her, but the business was sold and with that, switched to the new doctor/owner. To be honest I was skeptical about starting over with a new vet, but after the new Doc, Dr. schwartzreich, took over, we saw a difference in everything and everyone. The staff are all sweet & accommodating from the front end people to the vet techs assisting the doctors. They don't keep us waiting forever. They always remember my cubs and their names. They always do everything they can to make my dogs feels at ease. Everyone always remembers my one dog can't have treats because of his allergies (no one and no practice, including his old vet who diagnosed him, remembered that he is allergic to almost everything, but the docs and staff there seem to always just know and voice they wish they could give him a treat). The techs have brought water without me even asking after they noticed Winston had very labored breathing a few times. Dr.'s Schwartzreich & Doherty are both brilliant, seem very experienced, thorough and caring. Their facility itself isn't brand-new, but the equipment is modern and it's always very sterile inside. The implements are certainly new and/or sterilized. Depending what, certain items are disposed of immediately after use. The doctors know & use different and modern techniques, some that have been life saving and changing when one of my dogs had "a paw in the grave." I always tell people how Dr. Schwartzreich & staff saved Winston's life & came out healthier and a diff dog! For example, before changing ownership, I needed an emergency visit because one my one of my dogs was urinating blood, since Dr. "U" wasn't in that day, the old man vet, who used to own the practice prior to the Doctors currently there now, had to be the one to examine my dog. We had to hold him down for the exam and to get samples (he was 96lbs). My dog normally allowed any and all handling. Well, since it took three of us, including myself, to hold him down I could clearly see that the previous owner/veterinarian actually re-used an old, huge, stained catheter! He put it back inside the cabinet! I asked him about it and he spoke gibberish and left the room for a long time. Traumatized, my dog's never been the same since when going to the vet. Recently, he became calmer and doesn't shake like he used to since that experience. He is slowly coming around even though it's taken some time and cooperates with Dr. Schwartzreich & the all of employees there. When you have an "Old English Bulldog" breed, they can tend to have many allergies both environmental & internal, plus because of their face folds needing maintenance, tail & ears needing regular cleaning and because of their giant paws, they require constant special cleansers, rinses, drops, ointments, creams and I'm sure I am leaving something out. The prices for meds and visits are reasonably affordable. I recommend you go there. If my dogs, with all of their ailments can do well there, yours can too! Read Less
Escarleth Pellecer
4 Sep 2016
REPORT
The Dr and staff were so nice and sweet caring for my bit bull Hazel. They explained everything well. I'm happy to have a staff like those from New Rochelle Animal Hospital care for my big baby.
Dyanne S.
18 Aug 2016
REPORT
Well i have 3 furry kids and just like any moms with pets, im a very protective and concern pet parent. I have been to a few vets which are not as sensitive, as professional and as attentive as Dr.Sch... Read More
Well i have 3 furry kids and just like any moms with pets, im a very protective and concern pet parent. I have been to a few vets which are not as sensitive, as professional and as attentive as Dr.Schwartzreich. i been looking and reading alot of reviews all over westchester and decided to try him out for the first time. Bringing all 3 of them at the same time. I have a cat and 2 bunnies. I spare no costs or expenses when it comes to my fur babies. And after being to all the other vets, i think this vet is priced at a resonable rate but you cannot put a price on expertise and details to attention by this Dr. When i arrived, it was quiet, clean and no wait lines which was a relieve. The Dr was on point and explained everything clearly. Even after he brought my babies back from the back for their nail clippings and bloodwork, my babies was as calm as when they left which is a very good sign. I have had bad experiences elsewhere. My cat used to come back looking all scared and crying but not this time.His staff, the girl at the receptiom was also professional and detailed which i also appreciate.Thank you Dr.Schwartzreich. I would definitely be back and recommending you to my friends. Such a pleasant experience! Definitely worth 10 stars! I left a very happy lady! Read Less
Rachelle V.
23 Jun 2016
REPORT
I called the same day to make a last minute appointment to get my puppy his shots. They scheduled me immediately and invited me in. The lobby is open and welcoming, with doggie treats ready and a real... Read More
I called the same day to make a last minute appointment to get my puppy his shots. They scheduled me immediately and invited me in. The lobby is open and welcoming, with doggie treats ready and a really chill cat named Toby just lounging around  (he lives there). The receptionist Sam was helpful in getting our paperwork processed. We waited a bit, but there was an injured dog being treated so it was very understandable. Dr. Doherty came in and my puppy was smitten with her. She was very thorough and answered all of my neurotic new puppy questions patiently. She informed me about his necessary vaccinations, as well as some supplementary ones that may be helpful,  without seeming pushy or like she was trying to make a sale. She even brought the invoice in to review so I knew my costs up front, rather than after the fact. Pet ownership is expensive, so I really appreciated her consideration in reviewing costs. Overall, the place is welcoming, professional and definitely focused on the wellbeing of your petbaby. Oh, and they called two days later just to make sure my puppy was recovering well from his vaccinations. Excellent customer service, I would definitely recommend them! Read Less
Joshua Stern
24 May 2016
REPORT
I recently had to lay my Mastiff to rest and the staff made myself and my dog very comfortable and at ease. For such a tough task at hand for a dog owner to do they were very supportive and understand... Read More
I recently had to lay my Mastiff to rest and the staff made myself and my dog very comfortable and at ease. For such a tough task at hand for a dog owner to do they were very supportive and understanding and I will never forget that. Read Less
Meryl Gold
3 May 2016
REPORT
My 12 year old big boy/Cat became very ill....Dr. Paul did all he could with amazing sense of gentle care and a true understanding of my feelings....he kept me posted every step of the way and totally... Read More
My 12 year old big boy/Cat became very ill....Dr. Paul did all he could with amazing sense of gentle care and a true understanding of my feelings....he kept me posted every step of the way and totally understood my heartbreak....I would tell everyone I've never come across any Veterinarian who treated my cat as if he were his own......thanks Dr.Paul and Staff! Read Less
C B.
26 Apr 2016
REPORT
Best vet experience I've had so far, especially since change of ownership. Our cats, of which one has anxiety issues, seemed both pretty comfortable with dr. Doherty. She also followed up with us afte... Read More
Best vet experience I've had so far, especially since change of ownership. Our cats, of which one has anxiety issues, seemed both pretty comfortable with dr. Doherty. She also followed up with us after the visit to see how cats were doing! Great service!! Read Less
Venecia Woods
17 Apr 2016
REPORT
Tyga and I met Dr P. about 3 months ago when I noticed he was breathing funny. I didn't have a vet for Tyga so I went to Google and found the Animal Veterinary Associates of New Rochelle. After readin... Read More
Tyga and I met Dr P. about 3 months ago when I noticed he was breathing funny. I didn't have a vet for Tyga so I went to Google and found the Animal Veterinary Associates of New Rochelle. After reading the reviews I felt comfortable enough to call and they ask that I bring Tyga in the next day. When we arrived we didn't wait long before we saw the doctor. Dr. P became extremely concerned regarding his breathing and immediately gave him oxygen and took x-rays to find the problem. He told me that my cat required further care as he may have a heart condition. An Echocardiogram proved my cat had a severe case of Cardio Myopothy. After his diagnosis he lived for about 2 months on medication. Dr. P. followed us every step of the way and even called us to check in on Tyga. He became sicker and I had to let him go to Cat Heaven. We received a call from the doctor and a beautiful card expressing kind thoughts. I would return to the New Rochelle Animal Veterinarian Associates for my next pet. Dr. P, and his crew are the Best. Read Less
Nicole T.
18 Feb 2016
REPORT
New Rochelle Animal Hospital is great. Dr. Schwartzreich is amazing. He is so thorough, caring and understanding. We have been bringing our English bulldog there for a couple years now and Dr. Schwart... Read More
New Rochelle Animal Hospital is great. Dr. Schwartzreich is amazing. He is so thorough, caring and understanding. We have been bringing our English bulldog there for a couple years now and Dr. Schwartzreich has by far been the best doctor. Our dog has skin issues and ever since he's been seeing Dr. Schwartzreich his condition is under control. We recently had to bring our dog in because of a growth on his face and Dr. Schwartzreich squeezed him in for surgery. He explained the issue and also went over the homecare. He goes over any questions and/or concerns that we had. Dr. Schwartzreich always follows up after visits. He truly cares about animals. We are very grateful for him! Read Less
Jennifer Rose Hernandez-Gonzalez
13 Feb 2016
REPORT
They great with both my cats and my new puppy, even when it came to my oldest cat Wicked who definitely earned his name. Dr. Paul and his staff were not at all intimidated and they were able to provi... Read More
They great with both my cats and my new puppy, even when it came to my oldest cat Wicked who definitely earned his name. Dr. Paul and his staff were not at all intimidated and they were able to provide the care he needed making sure not to cause him any unnecessary stress. These guys are just awesome. Read Less
Harris M.
1 Feb 2016
REPORT
My dog has had an array of skin problems and allergies. Dr Schwarztreich helped clear up his skin and tackle the underlying problem. We had been to many vets and nothing seemed to work.FInally my boy ... Read More
My dog has had an array of skin problems and allergies. Dr Schwarztreich helped clear up his skin and tackle the underlying problem. We had been to many vets and nothing seemed to work.FInally my boy isn't scratching and uncomfortable all day long. My pup is ten years old and I wish I had found these guys years ago. I would highly recommend not only the caring compassion but competence at this vet.harris Mendelson Read Less
Kimberly Chin-Griffin
29 Dec 2015
REPORT
Dr. Schwartzreich and his staff are caring and empathetic. We have brought our two dogs and two cats to this practice. He successfully performed surgery on Honey, removing two tumors. The care and com... Read More
Dr. Schwartzreich and his staff are caring and empathetic. We have brought our two dogs and two cats to this practice. He successfully performed surgery on Honey, removing two tumors. The care and compassion from everyone as we dealt with the difficult decision to euthanize our Squeaker was greatly appreciated by us. We've seen pets brought in without appointments because of emergencies. Read Less
Elizabeth Cook
30 Nov 2015
REPORT
I loved dr.leed. he retired. The new doctors aren't bad they took care of my nikki when she had to be put down. Dissapointed with the clay paw print it was barely viable. I thought they would bake th... Read More
I loved dr.leed. he retired. The new doctors aren't bad they took care of my nikki when she had to be put down. Dissapointed with the clay paw print it was barely viable. I thought they would bake the print for us. I almost got scared the paw print would've gotten squished by the time we got it home.Read Less
Immaculey N.
20 Oct 2015
REPORT
I absolutely love this vet office. The doctors and staff are wonderful. I live in NYC and travel here to take my dog Phoenix in for her annual exams and vaccinations. Phoenix was spayed here in 2014 b... Read More
I absolutely love this vet office. The doctors and staff are wonderful. I live in NYC and travel here to take my dog Phoenix in for her annual exams and vaccinations. Phoenix was spayed here in 2014 by Doctor Myles Leeds (who has retired), I left her overnight and knew she was in good hands. At my recent visit, I met Doctor Katie Doherty. She has a very warm and caring attitude. She answered all of my questions and concerns without making me feel rushed. I would recommend this vet to any of my family or friends with pets. Read Less
Joyce Schroeder
19 Oct 2015
REPORT
If you have been searching for a good vet in the New Rochelle area, you need look so further than Dr. Paul Schwartzreich at the New Rochelle Animal Hospital. In addition to being extremely informativ... Read More
If you have been searching for a good vet in the New Rochelle area, you need look so further than Dr. Paul Schwartzreich at the New Rochelle Animal Hospital. In addition to being extremely informative, he was also gentle and caring with my dog. I strongly recommend him and his practice. Read Less
Ginny S.
15 Oct 2015
REPORT
Lucky New Rochelle.  Dr. Schwartzreich is a wonderful and caring Doctor. He also has been able to put together a wonderful staff from the efficient front desk to the caregivers - all professional, pol... Read More
Lucky New Rochelle.  Dr. Schwartzreich is a wonderful and caring Doctor. He also has been able to put together a wonderful staff from the efficient front desk to the caregivers - all professional, polite and obvious animal lovers.   After seeing numerous vets, we found Dr. Schwartzreich.  He greatly improved the quality of life for our dog.  I would not hesitate to recommend this animal hospital  - I wish I could rate with 10 stars!!! Read Less
D Dee Charan
27 Sep 2015
REPORT
It's bad to say but until I moved to new Rochelle I never felt I had to take my little lion cub to see a vet. He got the best care here, they cleaned him up and took care of my baby. The staff was ver... Read More
It's bad to say but until I moved to new Rochelle I never felt I had to take my little lion cub to see a vet. He got the best care here, they cleaned him up and took care of my baby. The staff was very nice and made me feel comfortable enough to bring my big guy back. I know my Elmo is in great hands now!!! Thank you so much!!!! Read Less
Jessica J.
25 Sep 2015
REPORT
This is a horrible place i brought my dog here in April and all they did was rip me off because i was on vacation and payed the bill over the phone . never treated her for what she needed to be treate... Read More
This is a horrible place i brought my dog here in April and all they did was rip me off because i was on vacation and payed the bill over the phone . never treated her for what she needed to be treated for or did blood work .now my dog is extremely sick and needing surgery because of an undetected  illness. That if would of been treated back in April could of been solved with simple antibiotics . so if you  love your animals do your self a favor and bring them some place else Read Less
Judy G.
9 Sep 2015
REPORT
My pup and I saw Dr. Schwartzreich when he was with another practice.  Not only did he address the emergency that brought us in for a visit, but had suggestions about my pup's overall condition (that ... Read More
My pup and I saw Dr. Schwartzreich when he was with another practice.  Not only did he address the emergency that brought us in for a visit, but had suggestions about my pup's overall condition (that had never been mentioned by the vet I usually saw).  I was disappointed when he left that practice, but have no doubt his new practice will be a success.  I'll be referring anyone I know who is looking for a vet in the area. Read Less
Elizabeth S.
3 Sep 2015
REPORT
My pup has been seen by Dr. Dougherty and she has proven herself to be caring and knowledgeable. She even follows up with phone calls to check up on my dog after appointments. Initially when I first b... Read More
My pup has been seen by Dr. Dougherty and she has proven herself to be caring and knowledgeable. She even follows up with phone calls to check up on my dog after appointments. Initially when I first brought my dog to NRAH, he was sick with kennel cough from the shelter and she has been amazing to him from the first appointment. The pricing is fair and they don't push products or services. Prior to each service there is clear communication about the pricing and what the outcome should/will be. I definitely recommend! Read Less
Deborah Velez
26 May 2015
REPORT
New Rochelle animal hospital is great. Dr Paul Schwartzreich is a great Dr. I have to say I am very happy I brought my dog (Izzy) there. He is very caring, understanding and compassionate. You can te... Read More
New Rochelle animal hospital is great. Dr Paul Schwartzreich is a great Dr. I have to say I am very happy I brought my dog (Izzy) there. He is very caring, understanding and compassionate. You can tell he loves animals. I feel very confident recommending him to my family and friends. The staff there is also great. Everyone there is happy to help felt like family. If your looking for a vet this is the best choice you can make if you love animals like I do. Thank you so much Dr PaulRead Less
Mark H.
13 Apr 2015
REPORT
Very impressed with Dr. Schwartzreich- He is a good  and decent man. Have always had dogs, and like the consistency of of a vet who knows his business, treats you fairly and is patient  and compassion... Read More
Very impressed with Dr. Schwartzreich- He is a good  and decent man. Have always had dogs, and like the consistency of of a vet who knows his business, treats you fairly and is patient  and compassionate with my animal, (who is my best friend). Dr.Schwartzreich fills a big void in New Rochelle for a competent Vet. Highly recommend! Read Less
Vivien Levy
21 Feb 2015
REPORT
Excellent experience at the hospital and kennel. Dr. Schwartzreich is the new veterinarian and he is absolutely wonderful. Was in this week for our dogs annual exam and our 2-year-old dog who is ver... Read More
Excellent experience at the hospital and kennel. Dr. Schwartzreich is the new veterinarian and he is absolutely wonderful. Was in this week for our dogs annual exam and our 2-year-old dog who is very hyper and nervous did really well. Dr. Schwartzreich and staff took turns comforting him throughout the exam and really explained the shots and new tick prevention options. All the staff was so friendly and accommodating. And the prices were super fair! Read Less
Chris H.
10 Feb 2015
REPORT
I knew Dr Schwartzreich in grade school.  He had a royal standard poodle named Shana, that was without doubt one of the best dogs ever.  She went everywhere with him, always going out on walks.  This ... Read More
I knew Dr Schwartzreich in grade school.  He had a royal standard poodle named Shana, that was without doubt one of the best dogs ever.  She went everywhere with him, always going out on walks.  This dog was one of the "crew".  My point is that I know this vet is an animal lover, who is in the business of medical practice for animals only because he loves animals.  That's the kind of vet you should support, because he will use your support to save and heal as many animals as he can. Read Less
Johnny McAuliffe
18 Jan 2015
REPORT
My wife, Nancy, and I could not recommend a better veterinary clinic. Dr. Paul Schwartzreich and the staff at New Rochelle Animal Hospital provided the care, understanding, and compassion that our cat... Read More
My wife, Nancy, and I could not recommend a better veterinary clinic. Dr. Paul Schwartzreich and the staff at New Rochelle Animal Hospital provided the care, understanding, and compassion that our cat, Sam, required. I'm so happy to have such a dedicated group in my area. Nancy and I thank each and every one of the Doctors and Staff for their commitment to our furry friends. Thanks so much guys....I can't express how much we appreciate you all being there for Sam. Read Less
Sandi Gangemi
6 Aug 2014
REPORT
The New Rochelle Animal Hospital is truly the best. Dr. Myles Leeds and Dr. Ueda are wonderful, caring doctors and treat your pets with the utmost care and concern for them. And the staff at New Roche... Read More
The New Rochelle Animal Hospital is truly the best. Dr. Myles Leeds and Dr. Ueda are wonderful, caring doctors and treat your pets with the utmost care and concern for them. And the staff at New Rochelle Animal Hospital is tops by far. Thank you all for everything. I always recommend this place to anyone with a pet. Read Less
Danielle S.
21 Jul 2014
REPORT
I had I very good experience my first time here when I saw Dr. Leeds. He was very kind and answered all my questions. So I was pleased and confident to bring my second dog here. Well...let me tell you... Read More
I had I very good experience my first time here when I saw Dr. Leeds. He was very kind and answered all my questions. So I was pleased and confident to bring my second dog here. Well...let me tell you. I will never return again! The receptionist or vet technician, is so rude and rotten. I called to inquire about an appointment and asked some clarifying questions regarding my puppy. I was met with a nasty condescending tone insisting that my puppy who already was seen the week before needed to come back a week later. My puppy already received his first shots and dewormed again and was given a clean bill of health. His fecal results also came back negative (meaning healthy as well). So why was I being treated so negatively? Also, insisting my healthy puppy come back one week later after already seeing the vet; I don't know. Sounds like they want more money to me. But I will never go back there again and I suggest the same for others. When you pay for services that are quite costly you would hope to be treated with a little respect. I've already found another establishment and they too informed me of how many customers switch to them, because of their poor experiences. Again, Dr. Leeds is wonderful but the rest run away! Read Less
Rebecca D.
11 Jan 2012
REPORT
An excellent place to take your pet. We took our newly adopted dog for a basic check up. The vet was very helpful and was very good at addressing our concerns and helping us know what we should look f... Read More
An excellent place to take your pet. We took our newly adopted dog for a basic check up. The vet was very helpful and was very good at addressing our concerns and helping us know what we should look for (as far as how to check if he is the proper weight, etc). They also recommended the heart worm/flea tick medicine with no pressure. The prices for the medicines from them were not too ridiculous, maybe what you would pay online with priority or 2-day shipping. So the fact you get it that day at the vet, and you don't have to wait, it's probably worth it. Also their paperwork states they will be happy to mail meds to you if you need it. More about how you know they care: We went on a Saturday, and paid to have his stool sample analyzed, to make sure he was healthy. On Monday they called back and said he tested positive for some worms, and that he needed some medicines. They said we could come in and get them. We took our dog with us, and rather than just give us the medicines and send us on our way, they actually took us back and the vet came and explained what medicines he was getting and why. Also, she explained how we should administer them. She then also recommend a better heartworm medicine that helped control the worms. They really want the best for your pet.Then this blew me away. They actually called me the next day to ask how our dog was, and to find out if we had any questions. Even though I didn't, it was still nice to know that they would take the time to do such a thing.Also, after walking my dog and hearing from another owner what they charged him at a vet in the Bronx, I would not hesitate to recommend them. You shouldn't be afraid to take your animal here. I think you will love your experience. Read Less
thykannlushass
28 Sep 2011
REPORT
I have four kittens, two males and two females, almost seven months old and they need to be spade/neutered. I usually go to the Humane Society of NY; they give great, professional medical attention an... Read More
I have four kittens, two males and two females, almost seven months old and they need to be spade/neutered. I usually go to the Humane Society of NY; they give great, professional medical attention and they are REALLY affordable. For this reason, they fill up really quick and it's often hard to get an appointment, which is why I was looking around for another Veterinary Hospital. The New Rochelle Humane Society has a voucher program for low cost Spaying/Neutering through participating Veterinarians but that only covers the cost of surgery; it does not cover the cost of exam, anesthesia, antibiotics(if needed), pain medication, blood work, additional cost for females in heat, overnight stays for females, catheters for females staying overnight, etc. I currently have 10 cats and most of these extras I have never encountered, I never even heard of such nonsense which at least two of the Clinics/Hospitals tried to pull on me. I was actually able to finagle appointments for my four Kittens at the Humane Society of NY but Stamen Animal Hospital and Pelham Animal Hospital, both of which have websites with their hours listed (which is more than I can say for New Rochelle Animal Hospital), are charging excessive fees that may be unnecessary. And New Rochelle has a website, but don't list their hours. Is it a secret? and when I spoke to the secretary who answered the phone about it she told me the website is 10yrs old, which I told her is not an acceptable excuse and then she hung up on me! That's rude and unprofessional. The Humane Society is open 7days a week and they do surgery every day which is the major flaw I have with all the Clinics/Hospitals participating with New Rochelle's low cost spay/neuter program; some of them only do surgery certain days and a lot of them only do surgery during the week, not on the weekend. I work during the week which is how I am able to afford spaying and neutering my animals. That should be taken into consideration, I mean come on. In any case with their apparent lack of professionalism, I wouldn't recommend New Rochelle Animal Hospital AT ALL!!! they don't even deserve the one star! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know